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My phone has been working perfectly with JM5 & samset v1.9f with CFlag fix v1.80.
Then the other day I noticed the screen was shaking slightly when I held my finger on the screen, as if it couldn't locate where my finger was correctly. Also it shakes alot more severely while it's charging.
Has anyone heard of this problem before? Could it be a software fault that reflashing firmware will fix, or is it a hardware fault.
Please help!
Sent from my GT-I9000 using XDA App
it's called haptic feedback
it's on by default, you can turn it off from Settings
is that what you mean? or it's something else?
Maybe it's the touch point itself which doesn't register correctly.
Are you using an aftermarket (non-Samsung) charger? I remember reading about someone else having trouble with the touchscreen going bonkers while he was charging the phone on a non-standard charger, which for a capacitive touchscreen might indicate some kind of electrical grounding issue, (edit: or maybe not (link)).
edit: Maybe you can try discharging the screen by wiping it with a soft cloth used for cleaning vinyl records.
I have only ever used the charger that came with the phone, and the usb that came with it to attach it to my laptop.
The problem still exists while it's not charging, it's just alot less severe.
I'm going to have to flash it to stock firmware and hope that fixes it. If not I'll have to send it out to be repaired.
I hate phones sometimes......
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I should also add my screen is perfectly responsive, there are no dead zones.
It's as if the touch screen can't tell which part of my finger is touching the screen. For example; If I put my finger flat on the screen rather than the tip of my finger, it shakes alot more.
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miki4242 said:
Maybe it's the touch point itself which doesn't register correctly.
Are you using an aftermarket (non-Samsung) charger? I remember reading about someone else having trouble with the touchscreen going bonkers while he was charging the phone on a non-standard charger, which for a capacitive touchscreen might indicate some kind of electrical grounding issue, (edit: or maybe not (link)).
edit: Maybe you can try discharging the screen by wiping it with a soft cloth used for cleaning vinyl records.
Click to expand...
Click to collapse
Thanks for your help, I read the link you posted, very helpful. Maybe the charger was faulty and that damaged my phone overnight?
I tried the charger at someone elses house and the increased screen shaking still occurred. But if I connect it to my laptop by usb, it reacts the same as when it's unplugged.
I will try wiping the screen with a vinyl cloth when I get home. It has got a screen protector on, but I can't imagine that affecting it.
Sent from my GT-I9000 using XDA App
definitely not the screen protector
i have one installed, and i don't experience those screen shakes you described.
I found this interesting thread about someone having very simular issues: http://www.droidforums.net/forum/te...tions/31237-please-help-droid-has-shakes.html
It hasn't helped in solving the problem, but at least I know I'm not alone with this issue.
Edit
After reading the post more carefully, it seems that this persons issue somehow fixed itself.
Perhaps the best thing to do is check if this issue is covered by warranty (so I can send it to be fixed at a later date if problem is still there) & see if mine fixes itself too...
Sent from my GT-I9000 using XDA App
i used to experience this on my HD2 and Milestone, i must say that the galaxy S'es touch sensor is one of the best and have very seldom experienced this problem.
Link to video example>http://www.youtube.com/watch?v=Z2jdw8F3hrs&feature=related
Qazz~ said:
i used to experience this on my HD2 and Milestone, i must say that the galaxy S'es touch sensor is one of the best and have very seldom experienced this problem.
Link to video example>http://www.youtube.com/watch?v=Z2jdw8F3hrs&feature=related
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Click to collapse
Yes my problem is simular to that, but it's only that bad when it's charging from the mains.
I'm going to flash to stock firmware tonight. If that doesn't sort it I'll take it to a t-mobile shop & see what they suggest.
Apparently I've got 2 years warranty so if it gets worse rather than 'fixing itself' I can always send it to be repaired. I just don't want them to give me a refurbished one, knowing my luck it will be full of dead pixels...
Sent from my GT-I9000 using XDA App
Sounds like something interfering with the contact between your finger and the screen, or faulty hardware. ( Screen protector, wet fingers. )
If you are reproducing increased troubles with charger than it may very well be faulty hardware.
I can also attest to the high quality of the Galaxy S's touch screen, it can track 5 points very accurately.
It's not the screen protector as it was working fine with it before Tuesday, when the problem started.
I'm going to flash the firmware tomorrow when I have time, if that doesn't fix it then it must be hardware. I'll report back.
Sent from my GT-I9000 using XDA App
Intersting...
Ok, I flashed JF3 and the problem was still present.
I went to a local T-Mobile shop & showed them the problem. They basically said the phone still functions correctly, and recommended to stick with it and possibly get it repaired if it gets worse at a later date, which I fully agree with as I could get a refurbished phone in a worse state.
I reinstalled JM5, samset v1.9f, and used the update.zip ext4 instead of Cflag fix. I notice for some reason the problem seems less severe, but that might just be imagining it.
Thanks to everyone who helped.
Sent from my GT-I9000 using XDA App
I'd take it to an official samsung service point. There's no way a phone salesman would have a friggin clue about whether or not that's safe. It might make your battery explode and blow your nuts off if theres some shortcircuit in the phone or something...
Sent from my personal Dis-organizer GT-I9000
i solve this problem
It is temperature problem cpu is heating use home air conditioning home system and Cold it down as posible remove skin and cases protectors. Underclock cpu
I am using a HD2 and I noticed this problem when the phone is plugged in with a laptop. With Wall Charger, it works fine.
open up
i had the same problem with another phone. i tried everything. after that i just turned phone off, get all screws out of the back side. i pressed all connectors and after that put the plastic on it, turn the screws back in and restarted my phone. now i never got the problem anymore
NOTE: if youre not sure about what youre doing, ask somebody who know he can!
Kind Regards,
So for some reason, my screen keeps recognizing clicks that i don't do. In another way, it clicks on itself. I can leave it on the table with the screen on and by itself, it will make a phone call, or open an app or something. It only clicks on stuff that are in the bottom 1/5th of the screen. Its on every rom, not just the midnote 2.0 that i am using.
Anyone have a solution?
Sounds like a display issue. have u recently sat on it or maybe applying pressure to that part of the screen? or it may be cause by magnets on cases etc....not really sure if it can be fixed unless u replace the whole screen entirely...
Same screen issue!
My Galaxy Note just started doing this as well. Mine is on a stock rom, and I've tried a factory reset and it hasn't helped. I'm wondering if there's some sort of screen diagnostics out there that can help identify the issue. The problem is intermittent, but sometimes when it gets going its just click after click after click on the same spot...
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
kkg720 said:
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
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After the factory wipe and reset do you check to see what applications are running? Do you have absolutely no other apps that have been installed?
There have been some early warnings of virus being written for android so I have used an antivirus program for last eight weeks and never had a problem - perhaps you have an unwelcome visitor?
Otherwise definitely go for a replacement, especially if the phone is only a few weeks old.
I use an antivirus app that I downloaded from the market a little while ago. I ran a scan with it and there is nothing wrong so I guess that my best bet would be to get a replacement. Will Samsung replace it even though I am in the us?
Sent from my GT-N7000 using Tapatalk
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
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Click to collapse
This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk
I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app
I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.
To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.
Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk
Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
No problem here, maybe it's related to screen protector?
Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
Click to expand...
Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
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Click to collapse
Hi, is your problem fixed? havent tried changing my screen guard.
Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk
I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
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Click to collapse
Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
where to get an insulating case and what it's made of so I can get it to check if that works
brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
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Click to collapse
Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
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I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
yes it's a batch problem..
brapicoco said:
yes it's a batch problem..
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Click to collapse
So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985
I did the diagnostics with the touch screen, and turned out ok, but sometimes I get swype issues that are similar to the touchscreen problem on older Z1's-- you can see the swype drag line break up and I get garbage (2-3 letter) words onto my text fields. If I change hand positions/put the phone down, and retry--swype works fine. Anyone else having similar issues?
recharged95 said:
I did the diagnostics with the touch screen, and turned out ok, but sometimes I get swype issues that are similar to the touchscreen problem on older Z1's-- you can see the swype drag line break up and I get garbage (2-3 letter) words onto my text fields. If I change hand positions/put the phone down, and retry--swype works fine. Anyone else having similar issues?
Click to expand...
Click to collapse
Yep, I am. I think people on the Z1 were having the same issue, but some firmware fixed the problem.
Don_Perrignon said:
Yep, I am. I think people on the Z1 were having the same issue, but some firmware fixed the problem.
Click to expand...
Click to collapse
..the only FW which can fix this problem is .136. Reported it does, but always can be the exception.
Interesting, I'm on fw 14.2.C.0.159 (C6916), and definitely seeing it (device test was ok). I'm going to check another phone at the store...
recharged95 said:
Interesting, I'm on fw 14.2.C.0.159 (C6916), and definitely seeing it (device test was ok). I'm going to check another phone at the store...
Click to expand...
Click to collapse
Yes, you should. BTW, different model different FW, that is why maybe your problem is not fixed yet...
eclyptos said:
Yes, you should. BTW, different model different FW, that is why maybe your problem is not fixed yet...
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Click to collapse
This is correct.
Sent from my C6916 using XDA Premium 4 mobile app
Try the one handed keyboard skin. It works better for me.
Sent from my C6916 using xda app-developers app
man I keep seeing this statement about .136 fixing this problem..it does NOT,believe me know all devices are different but bug still there, you will see eclyptos once ur z1 arrives
Sent from my C6906 using xda app-developers app
feddexx69 said:
man I keep seeing this statement about .136 fixing this problem..it does NOT,believe me know all devices are different but bug still there, you will see eclyptos once ur z1 arrives
Sent from my C6906 using xda app-developers app
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Click to collapse
agree! after flashing .136, problem is still there.
i have already highlight this issue to a sony rep at their forum few days ago. he have already escalated this issue.
Trying to hit the store tomorrow.... But I can't reproduce the error consistently, but I have gotten it to fail on the touchscreen test mainly on the lower half of the screen. And every time, if I reposition my hand, it fixes itself. I do notice more dust on the screen when it has problems.
Makes me think the screen is too sensitive in certain cases (dust, fingerprints,??) , or considering this problem started after I got a very, very fine scratch near the top of the screen....i.e. a scratch on the anti shatter film is creating some problem. I'm getting a zagg screen protector but it would be nice if Sony offered a replacement film.
recharged95 said:
Trying to hit the store tomorrow.... But I can't reproduce the error consistently, but I have gotten it to fail on the touchscreen test mainly on the lower half of the screen. And every time, if I reposition my hand, it fixes itself. I do notice more dust on the screen when it has problems.
Makes me think the screen is too sensitive in certain cases (dust, fingerprints,??) , or considering this problem started after I got a very, very fine scratch near the top of the screen....i.e. a scratch on the anti shatter film is creating some problem. I'm getting a zagg screen protector but it would be nice if Sony offered a replacement film.
Click to expand...
Click to collapse
i play dead trigger 2 in landscape, it also have problem on the upper half of screen.
i always clear the dust before using it. therefore not the dust tat cause the problem.
Hello,
I have been noticing that my s-pen sticks/freezes sometimes. Hard to explain, but im going to try. Lets say I am swiping to type a message, once i take the s-pen off the screen, it continues to swipe the keyboard unless i move it even further from the phone. Same happens when i browse the web, sometimes the spen keeps scrolling the webpage even if i am not touching the screen but. I have air view option turned off.
has anyone experienced anything similar?
Thanks
Anyone?
I had the issue. I'm in the process of receiving a replacement from Samsung
Sent from my SM-N950U using Tapatalk
ramz1286 said:
I had the issue. I'm in the process of receiving a replacement from Samsung
Sent from my SM-N950U using Tapatalk
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I hope I don't have get a replacement
stas333 said:
I hope I don't have get a replacement
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How long have you had the phone before the issue appeared?
SiNJiN76 said:
How long have you had the phone before the issue appeared?
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Click to collapse
A few weeks. It doesn't always happen, maybe once or twice a week
So i got a new s-pen and the issue is still there. Called samsung and they expect me to mail my phone to them for repairs, which will take 2 weeks. Then the representative just hangs up. what a bull
Here is a video of the issue
https://youtu.be/HLsaj5bHIzs
I had a simmilar issue with my note 7, the s pen was the culprit, bought another and problem solved, if you got another s pen and the problem is still there, then warranty claim is a must
Ya, I'll be sending it for repair to Samsung
Saafir said:
curious.. do you have a magnetic case or car mount on it?
Click to expand...
Click to collapse
Nope, neither
Update, I sent the of time for you repairs to a Samsung facility in Texas. They did a good job not damaging the phone. So far everything works great, but I had the phone for less than 24hrs. I'll update the thread in a few days
Any update? I also sent my phone in for repair of a similar issue and when I got it back, it seems like nothing was fixed. Samsung wrote that they "replaced cosmetic" whatever that means?
So far my phone seems to be working just fine. Samsung replaced the screen and the s pen. I also wrote a note with a link to a video of the issue when I sent in the phone
started doing the same thing a few months ago. Initially if happened every few weeks but became more common as time passed. Finally sent the phone to Samsung again. Received an email from them today with findings.
Problem found:
AUTO REBOOT ON POWER OFF
Solution:
REPLACED PBA
So looks like they replaced the motherboard or components of it.