Dear Microsoft,
I am writing this letter to ask permission for Xda-developers.com and it's users to officially use, develop, and share the new Wizard WM6 roms on this site. I know that you are currently not allowing us to do so. I believe it is in your best interest to let us. Here is why:
1) User Testing - allowing us to develop and share the WM6 rom for the wizard will open your product to a huge amount of testing. On this site, we don't just use our phones, we push them hard. We love to see the most we can get out of them. We get bored with what we have, so we load a new rom and see what it can do. 3 days later we load another. You will not find a better place on the Internet to test your roms.
Also, it will allow us to test compatibility with new and existing software. This site is already reference material for most software developers and even HTC. In our never-ending search for information about these devices we find things such as tricks to make them better, security holes, and all sorts of information that 3rd party companies can use.
All of this work is done by volunteers who, although they may gripe from time to time, feel a sense of satisfaction for doing this work. You can't buy their level of loyalty.
2) Goodwill - Allowing us to use, develop and share the WM6 rom will create a massive amount of goodwill on this site for your company. Since you are the biggest player in the game, you are currently subject to TONS of criticism everywhere you turn. People usually see you as this huge faceless corporation that wants to control people and take their money. I read the blogs of Microsoft employees and know this is really not the case. Allowing us to work on this rom openly will create goodwill that no ad campaign can buy.
3) Money - The bottom line is that you will save money. Money that might be spent on research will be saved by free research on this site. Money spent on ads to generate goodwill will be saved by the goodwill generated on this site.
I appreciate your consideration of this matter. Please let us know of your decision.
Sincerely,
texasaggie1
cool letter.. cant wait to see wat kind of responce you get.
Diddo.......Let's see if the big boss will let us play.
Great Letter Aggie. I would think the MS resposne would be pretty good about this. MS has been pretty good with other technologies lately in opening it up and taking feedbacks from users.
One thing is for sure. THERE IS NO OTHER PLACE BETTER THAN HERE TO TEST/TWEAK/BETTER WINDOWS MOBILE.
We do have a vast number of volunteers here that do a helluva job in making these roms faster and better.
What makes you think they aren't doing this already?
Where do you think this 'leaked' version originated from, anyway? And why is it literally painless to install?
MS has employees who actively troll this group (among others) to get feedback..good and bad...for their "pre-release" warez. They just lurk in the shadows (rightfully so, speaking up would make them the whipping boys of the forum...)
Since the hardware mfr and/or the service provider of the device is the one who decides whether or not to 'upgrade' your device with the latest and greatest OS (based heavily on whether or not they want to support multiple s/w versions) MS can't make any money off simply selling their product to the end user. Unlike the PC model of selling you a retail boxed version of a new operating system for your PC.
No money to be made = no money to be lost. Think about it.
All that being said, the most important thing to remember is that they will ACTIVELY shut down any site hosting their software without their permission. If they fail to enforce their copyrights by legal means, it further weakens any argument in future lawsuits regarding others who pirate their software. They will also quickly piss off the likes of t-mobile, cingular, and other service providers if they provide the end-user a means of bypassing their process of certifying the stability of their phones.
They will continue to operate in this way for a long time. They get free beta testing from 'hardcore users' while looking the other way. It's genius if you ask me!
!! Sweet !!
I would be very suprised if they gave this consideration, they will wait for the 'next gen' devices up to come to release it on in my opinion.
Besides we must face it, most people that are using these phones these days do not flash their device, nonetheless, know what it is.
We are the few flashing samurai that cannot live with a stock rom, and want to "juice" our hardware to get our money's worth. \m/
I will say If you live in the US now you will see that parents are buying their teenage kiddies smartphones/ppcs now for a couple reasons. 1) To ward off an appl music/video product, and of course. 2) To be able to reach them anywhere with the phone service.
It would have been funny to say that most people on this site are using/have used the wm6 leak already, so we might as well work together for free, for a learning purpose.
They need more of this for WM device settings...
http://video.google.com/videoplay?docid=2362050448778905490&q=steve+ballmer+remix
http://www.youtube.com/watch?v=C5oGaZIKYvo
rizzo said:
What makes you think they aren't doing this already?
Where do you think this 'leaked' version originated from, anyway? And why is it literally painless to install?
MS has employees who actively troll this group (among others) to get feedback..good and bad...for their "pre-release" warez. They just lurk in the shadows (rightfully so, speaking up would make them the whipping boys of the forum...)
Since the hardware mfr and/or the service provider of the device is the one who decides whether or not to 'upgrade' your device with the latest and greatest OS (based heavily on whether or not they want to support multiple s/w versions) MS can't make any money off simply selling their product to the end user. Unlike the PC model of selling you a retail boxed version of a new operating system for your PC.
No money to be made = no money to be lost. Think about it.
All that being said, the most important thing to remember is that they will ACTIVELY shut down any site hosting their software without their permission. If they fail to enforce their copyrights by legal means, it further weakens any argument in future lawsuits regarding others who pirate their software. They will also quickly piss off the likes of t-mobile, cingular, and other service providers if they provide the end-user a means of bypassing their process of certifying the stability of their phones.
They will continue to operate in this way for a long time. They get free beta testing from 'hardcore users' while looking the other way. It's genius if you ask me!
Click to expand...
Click to collapse
Yeah, you might be right. But, aren't they allowing WM6 on the Universal? That may change the equation.
My gut feeling is that one or more of the ROM cookers in here works for M$. You don't know some of the things they do without having a lot more background knowledge than the average joe. There's nothing wrong with that, of course...that means better products for you and me.
I support Texasaggie1
Hi, i would like to support the request. It makes damn sense, I am an old-time Linux user and i think that Microsoft would show great marketing sense in allowing us to test it. I will not argue about the advantages and benefits,
and one simple question: Who would be negatively affected by it? HTC? Microsoft? other users? Network providers?
pzucchel said:
Hi, i would like to support the request. It makes damn sense, I am an old-time Linux user and i think that Microsoft would show great marketing sense in allowing us to test it. I will not argue about the advantages and benefits,
and one simple question: Who would be negatively affected by it? HTC? Microsoft? other users? Network providers?
Click to expand...
Click to collapse
My Thought is NO-ONE. As all we do is RUN these ROMS and Tweak them to perform in the best way that they can. All that everyone does here is readily available and can/could/HAS been adopted by Developers, Networks & Manufacturers alike.
jwzg said:
My gut feeling is that one or more of the ROM cookers in here works for M$. You don't know some of the things they do without having a lot more background knowledge than the average joe. There's nothing wrong with that, of course...that means better products for you and me.
Click to expand...
Click to collapse
I doubt any of the 'cookers' work for Microsoft. Although difficult, it's fairly common to reverse-engineer someone elses code and mold it into something that you want. Once you get the hang of how things work and make the script kiddie tools to do it, it's fairly simple.
One thing that a cooker can't do is write an entire OS then 'leak' it onto the internet and call it WM6, this is done by someone entrusted with copies of it for legitimate purposes. Blame HTC or any of the ODM's if you want, but it my opinion, it would be a waste of your time.
If you want to infect the world, you must spread your disease. MS has come a long way in this regard with the likes of gaining on Palm, RIM, symbian, etc.
Microsoft has always leveraged piracy to work in their favor...those that can't get the disease (or otherwise can't afford it) will have access to it. If you can't make the sale, might as well get them hooked fo' free!
pzucchel said:
and one simple question: Who would be negatively affected by it? HTC? Microsoft? other users? Network providers?
Click to expand...
Click to collapse
Sorry, but I had to chime in on this one, too. Maybe some people don't see it, but we ARE actively beta testing their software.
If you develop software, and want to have beta testing do any good, there needs to be some kind of order. Visiting forums to find information is chaotic at best. Sifting through page after page of hijacked threads and RTFM type questions isn't going to yield the feedback a company needs to squash the bugs out of code. If enough people complain about a particular 'feature' then it might get the company to try and replicate it in-house, but its very unlikely that you'd ever hear anything back from them.
End-users modifying their devices by flashing it with unreleased firmware it wasn't originally designed for is dangerous, and can cause a ripple effect if it's not managed. As long as the company stands by its "hey, we never said this code was finished - not to mention you're not supposed to have it" stance, it can shield them from almost ALL liability in you bricking your phone. In the mean time, hardcore folks like us will continue shoving the bleeding-edge not-ready-ware into our phones in order to tell the tales of our adventures to all that will listen - and MS will continue "leaking" their warez into the wild.
The minute Microsoft starts bending these rules for folks like us, then they are going to have to answer to THEIR customers (HTC, network providers, etc) when the nOObs start flooding their call centers for warranty-return requests.
texasaggie1 said:
Dear Microsoft,
I am writing this letter to ask permission for Xda-developers.com and it's users to officially use, develop, and share the new Wizard WM6 roms on this site. I know that you are currently not allowing us to do so. I believe it is in your best interest to let us. Here is why:
1) User Testing - allowing us to develop and share the WM6 rom for the wizard will open your product to a huge amount of testing. On this site, we don't just use our phones, we push them hard. We love to see the most we can get out of them. We get bored with what we have, so we load a new rom and see what it can do. 3 days later we load another. You will not find a better place on the Internet to test your roms.
Also, it will allow us to test compatibility with new and existing software. This site is already reference material for most software developers and even HTC. In our never-ending search for information about these devices we find things such as tricks to make them better, security holes, and all sorts of information that 3rd party companies can use.
All of this work is done by volunteers who, although they may gripe from time to time, feel a sense of satisfaction for doing this work. You can't buy their level of loyalty.
2) Goodwill - Allowing us to use, develop and share the WM6 rom will create a massive amount of goodwill on this site for your company. Since you are the biggest player in the game, you are currently subject to TONS of criticism everywhere you turn. People usually see you as this huge faceless corporation that wants to control people and take their money. I read the blogs of Microsoft employees and know this is really not the case. Allowing us to work on this rom openly will create goodwill that no ad campaign can buy.
3) Money - The bottom line is that you will save money. Money that might be spent on research will be saved by free research on this site. Money spent on ads to generate goodwill will be saved by the goodwill generated on this site.
I appreciate your consideration of this matter. Please let us know of your decision.
Sincerely,
texasaggie1
Click to expand...
Click to collapse
Totally agreed texasaggie1 said but dont forget in all devices rom ,MS just part of 70% of rom others 30% belong to HTC,T-mobile...etc, the reason we need to cook rom in here not really problem belong to MS that belong to HTC,
MS understand HTC was first OEM used Mobile window,but MS can understand why we need to cook rom in here ? do you hear anyone cook Window XP ? MS must understand device rom is different with Window XP,MS just proved PB and AKU ,device also need driver and some of OEM program otherwide device(phone) will not working,you can see in rom kithen had OS/LOC/OEM , SO belong to MS,LOC/OEM belong to HTC,T-Mobile..etc. this is different with window XP,if today all rom made by MS than no one can said anything,but not in this case ,we in here not only help MS also help HTC,T-Mobile...etc. too, they got how many free employees to worked with them,now Apple will come out IPhone ,I dont think MS want to lose market to them,we in here 100% support to MS , I dont understand what piont they refuse us ?
BA_Flash_GOD said:
I would be very suprised if they gave this consideration, they will wait for the 'next gen' devices up to come to release it on in my opinion.
Besides we must face it, most people that are using these phones these days do not flash their device, nonetheless, know what it is.
We are the few flashing samurai that cannot live with a stock rom, and want to "juice" our hardware to get our money's worth. \m/
I will say If you live in the US now you will see that parents are buying their teenage kiddies smartphones/ppcs now for a couple reasons. 1) To ward off an appl music/video product, and of course. 2) To be able to reach them anywhere with the phone service.
It would have been funny to say that most people on this site are using/have used the wm6 leak already, so we might as well work together for free, for a learning purpose.
Click to expand...
Click to collapse
I agree. Good reply.
I know all of this is a long shot. But it's been bugging me lately. I had to post this letter.
Flashing/Testing New OS = Good Experience
I think M$ should show more of the average users that yes, you can upgrade/downgrade your current rom very easily. This would let all users have the option to use any individual one to meet their needs. I'm guessing another big issue would be CID locking though, wouldn't that be another breech of contract for M$ to the original phone service providers? What you guys think
BA_Flash_GOD said:
I think M$ should show more of the average users that yes, you can upgrade/downgrade your current rom very easily. This would let all users have the option to use any individual one to meet their needs. I'm guessing another big issue would be CID locking though, wouldn't that be another breech of contract for M$ to the original phone service providers? What you guys think
Click to expand...
Click to collapse
I am sorry, please don't take this the wrong way. But this is one of the silliest ideas I have seen in a long time. Think for a moment about the support headaches from even 20% of their users playing with ROMS versus the 2-3% that do it now. And you think some of the NOOBS on here get annoying forget about regular users!!!
I think things are about perfect the way they are. A little "unofficial" help lets us hardcore users reap the benefits of upgrading with out the hassles. Trust me if ROM upgrades became more official they would kill groups like this. They would charge for the upgrades and they would want to control them like they do desktop OS upgrades. I say no thanks to that. It's like the early days of Napster, or more recently You Tube taking down tons of videos, those things were much better before they became mainstream and then they had to change.
I will say this. MS should figure out how to make the CID & SIM Lock a separate part of the rom like the radio and bootloader, make it totally separate from the Rom & Extended Rom itself. That would allow tweakers to change roms with out worrying about Locks and would make the phone companies happy too. And I am sure users that need unlocking would figure that out too
BA_Flash_GOD said:
I think M$ should show more of the average users that yes, you can upgrade/downgrade your current rom very easily. This would let all users have the option to use any individual one to meet their needs. I'm guessing another big issue would be CID locking though, wouldn't that be another breech of contract for M$ to the original phone service providers? What you guys think
Click to expand...
Click to collapse
anyone who wants to can use google. I seriously do not think that its neccesary to let the world know. they could know... if they wanted to. Bad idea imho.
rizzo said:
Sorry, but I had to chime in on this one, too. Maybe some people don't see it, but we ARE actively beta testing their software.
If you develop software, and want to have beta testing do any good, there needs to be some kind of order. Visiting forums to find information is chaotic at best. Sifting through page after page of hijacked threads and RTFM type questions isn't going to yield the feedback a company needs to squash the bugs out of code. If enough people complain about a particular 'feature' then it might get the company to try and replicate it in-house, but its very unlikely that you'd ever hear anything back from them.
End-users modifying their devices by flashing it with unreleased firmware it wasn't originally designed for is dangerous, and can cause a ripple effect if it's not managed. As long as the company stands by its "hey, we never said this code was finished - not to mention you're not supposed to have it" stance, it can shield them from almost ALL liability in you bricking your phone. In the mean time, hardcore folks like us will continue shoving the bleeding-edge not-ready-ware into our phones in order to tell the tales of our adventures to all that will listen - and MS will continue "leaking" their warez into the wild.
The minute Microsoft starts bending these rules for folks like us, then they are going to have to answer to THEIR customers (HTC, network providers, etc) when the nOObs start flooding their call centers for warranty-return requests.
Click to expand...
Click to collapse
I'm sorry but I have to side with rizzo on this one. They will never officially come out and allow this because they can't. You are asking them to agree to a. Code leaking, b. Code theft, c. Software Piracy in a sense (since you have to not acquired a legal copy and have not paid licenses for it), d. Copyright infringement. What company in their right mind say yes to this and open up the flood gates? And like rizzo said allow them to be liable for consumer or partner lawsuits as well?
As much as I agree with the original heartfelt post, we say what we say for argument's sake. They have already responded numerous times by allowing this and turning a blind eye. Every now and then they complain, either because we did step on some toes or because they officially have to say this is not allowed. If they really tried, they could cause some serious legal trouble. They choose not to, for a all the reasons mentioned in the original post.
So don't ask the impossible. Don't expect windows to become an open source application or windows mobile to release official betas to the public (not for sometime anyway). Pigs just don't fly sorry.
I have to agree with Rizzo. Besides, Microsoft won't spend resources on releasing ROMs for old devices, giving them for free to users and then having no way to recover some of the investment, because the Wizard is being phased out. It doesn't make sense.
However Microsoft can open a program for betatesting their ROMs, that is completely possible. A program that involves registering every user that gets the ROM, once we agree not to ask for support and all the legal stuff. And provide the means to keep track of bug reporst, etc. But still if you want to beta test something, you want to do it on the device where it's intended to be used the final release, and I don't think our Wizards are going to get an official WM 6 upgrade.
It's a long shot
igalan said:
I have to agree with Rizzo. Besides, Microsoft won't spend resources on releasing ROMs for old devices, giving them for free to users and then having no way to recover some of the investment, because the Wizard is being phased out. It doesn't make sense.
However Microsoft can open a program for betatesting their ROMs, that is completely possible. A program that involves registering every user that gets the ROM, once we agree not to ask for support and all the legal stuff. And provide the means to keep track of bug reporst, etc. But still if you want to beta test something, you want to do it on the device where it's intended to be used the final release, and I don't think our Wizards are going to get an official WM 6 upgrade.
Click to expand...
Click to collapse
It's a long shot, but they do allow WM6 in the Universal thread. Maybe they will for us. Maybe we try again to post WM6 roms in a few weeks and see what happens??
XDA did a little interview with Ricardo Cerqueira, the CM mantainer of our phone, as wel as the one who opened the first path for ICS on the o2x. He tells how he first got into developing android and joined CM, as well as how he became the mantainer of most LG devices. There are some trivia and interesting things for us to note, and I just thought that the interview should be posted on this section too as people might have missed it in the xda front page.
Thanks to MUSTANGTIM 49 for doing the review, and of course Ricardo Cerqueira for his awesome work mantaining our beloved phone, enjoy the read!
In Android, every device has its Kung Fu master and for
anything LG, this master is CyanogenMod developer
Ricardo Cerqueira , otherwise known as XDA Recognized
Developer aremcee and cm_arcee . I know this first hand as
I am a proud owner of the LG G2x, a device that was
Ricardo’s daily driver for some 10 months.
We recently had the chance to have some one-on-one
time with Ricardo. Here is your chance to meet the man
behind the myth.
XDA : How did you first get into Android development?
Ricardo: I got into Android out of… boredom. I’ve been
working in IT since the late 90s, and eventually got to a
position that implied more meetings and presentations
than doing actually fun stuff, so I needed something to
get my fix. Android was all the rage at the time (3-
something years ago), so it was an easy choice.
XDA : What was your first Android device?
Ricardo: My first Android device was… the emulator, I
seriously played around with it for months, actual
android hardware was harder to come by where I
live. My first actual physical device was from a small
spanish company named Geeksphone, the Geeksphone
One. Crappy little device even for its time, but an excellent
learning platform, and the company was incredibly
supportive.
XDA : You list Lisbon, Portugal as your home, have you
always lived there?
Ricardo: Tough question… Yes and no. Family is
portuguese, but migrated to Canada in the 70s. They
returned to Portugal when I was 5.
XDA : Who is the “real” Ricardo Cerqueira?
Ricardo: The real me is father of one, husband of another,
and I like to think “overall regular guy” when away from
a keyboard.
XDA : What are your hobbies?
Ricardo: CM is my main hobby. Outside that, strictly
non-tech stuff, mostly gardening
XDA : Let’s talk CyanogenMod, you’ve got to tell us, where’s
the secret ”Bat Cave”?
Ricardo: No secret bat-cave, not even a secret
handshake. There’s an IRC channel where all of us hang
out, and yeah, from almost all over the world, US, of
course. Canada, Argentina, UK, Portugal, Spain, France,
Germany…Australia and I’m sure I’m forgetting
people, not to mention the translators, every continent
and a huge number of countries are represented from
that direction.
XDA : How does one become a member of the fabled
CyanogenMod team?
Ricardo: CM grows mostly from external contributors
that end up joining the party; the most frequent case is
people contributing support for new devices, but there are
also cases of people who submit so much stuff we just end
up asking them if they want to do it from the inside.
XDA: What makes up the majority of your duties at
CyanogenMod?
Ricardo: I do a bit of everything for CM, from
maintaining devices to reviewing code submissions. A lot
can be said to describe it, but boring is something it is not
XDA : How long have you been with CyanogenMod?
Ricardo: Hmm… let me check, since oct 2010, 20 months,
give or take.
XDA : What is the love affair between you and LG?
Ricardo: I do mostly LG devices because of the 2X,
actually. I just had to buy that dual-core goodness,
bought it, got CM on it, and then happened to meet an LG
guy at a conference; after nagging him about some of the
most annoying issues I had found in it, I was surprised
when LG called back.
XDA : Really? How did that go?
Ricardo: We had a nice, long conversation about what
and who CM was, they asked how they could help, so I
just threw my xmas list at them… and got a bunch of
“OK”s in return. LG has provided us with almost every
device they did since then, mostly to me, as well as a feel-
free-to-ask support channel if necessary. It has worked
out pretty well so far.
XDA : What has been your toughest project to date?
Ricardo: Most challenging project in CM… The starDOPs
(p990/p999). There were so many little nuts to crack, so
many tiny incompatibilities, that it took much longer
than usual to get everything that mattered working. For
that same reason, it’s also been my favorite. I love puzzles
XDA : I remember the morning you released “self-kang1″ for
the P990/P999.
Ricardo: True. I regret that decision, though.
XDA : Why?
Ricardo: Because it opened a can of worms that can’t be
closed again. Getting it to work needed some very ugly
workarounds that directly go against Google’s
compatibility document for ICS. An app developer
targeting ICS as a minimal version for his apps has the
right to expect some functionality to be guaranteed on a
device that claims to be ICS, that wasn’t (and isn’t) true
for ICS builds with these hacks. That’s one the main
reasons CM9 does not officially include a bunch of devices
that are “working.”
XDA : Well, you said it yourself, they were and are “hacks”.
Ricardo: Yes, and some users understand that, but a lot
don’t, and they’ll submit error reports on those apps, or
they’ll rate it badly at the Play store. This is not a
hypothetical scenario, it has happened whether we like it
or not, asked for it or not, CM’s userbase is large enough
to matter, even if you don’t count derivatives. We have a
responsibility not to cause that kind of grief to app
developers and we did. With all the mostly bull**** talk
about fragmentation, we actively contributed to a break
in the platform, no matter how small. That’s not a good
thing :X People SHOULD know these builds contain
hacks, but you’ve surely realized by now that they don’t
Thank you Ricardo for this interview. Also, on behalf of XDA
and myself, thank you to the entire CyanogenMod team for
all your hours of work and dedication.
Click to expand...
Click to collapse
Original post: http://www.xda-developers.com/android/interview-with-cyanogenmod-developer-ricardo-cerqueira/
PS: Sorry if the format is a little bit messy, I'm posting this from a tablet. Will get things tidier when I get to a PC.
How can I miss this interview?
He answered it like a bloody genius!
Thanks for pointing out mate salam
Emailing to HTC
a.k.a.
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Hey Guys,
As you know, our great little phone has lot of potentials, but HTC condemned it to the status of an entry-level phone, meaning its main purpose is to draw new customers to their more expensive devices. And thus they leave us in the dark in the development front, and not just us but other less hi-spec phones too, like our twin-brother the Explorer forum or the Amaze 4G who have both achieved amazing things despite the lack of support.
Compared to other companies like Sony and Samsung who aims to be a "good open source citizen" by releasing entire source codes ahead of the actual phone launch, we can call it carelessness, laziness or a marketing model with debatable efficiency, but that is not too important now.
The only thing we can do - similarly to other users of neglected phones, like the Amaze 4G - is to inundate HTC with emails from each one of us, so they become aware that there is a strong and willing community of Desire C users who are devoted to this phone not just because it is cheap, but for other reasons too :victory:
For me personally it's the size that hands down beats all the higher-spec bigger bros, and feature wise all it's category. Think about yours and write to them.
The aim of this thread is to highlight the holes in the official support and to provide information for anyone who is prepared to write HTC regarding the development issues we are facing. The post below will be updated parallel with the info we are gathering here.
>>> Therefore it would be appreciated if our devs and more technically literate members added their insights on these problems, so it can be communicated to the company effectively in an appropriate manner.
However we are looking for sharing valuable information here as we don't have anything else right now, so please aim for constructive comments and don't spam the thread with "it aint gonna happen no way" and "i hate you HTC, die cun**ts", herpaderpaderp and so on.
Sobbing, ranting or being cynical does not help at all, in fact does the opposite. <<<
::::: So guys, we can choose wether moaning about the shortcomings of our phone or actually do something about it even if one isn't a dev. Based on the info you find here and on these forums, write an email to HTC, some of us have done it already. We have nothing to lose and a pro-active collective attitude can make real change. In fact that's the only thing that does
CLICK to write to HTC
if you run out of space in the provided text-box, alternatively you can contact them here:
http://www.htc.com/uk/contact/email/
However, expect to get a well-bred canned reply with no actual help at all, but as an example look at the recent Amaze 4G success story (thanks for odunluzikkim and sakindia123 for pointing out).
You have to realise our strength is in collective effort, and its success is depending on each one of us, seriously.
To educate yourself in the topic:
-- about the success of the Amaze 4G community:
http://www.change.org/petitions/htc...ivers-sourcecode-associated-with-the-amaze-4g
http://forum.xda-developers.com/showthread.php?t=1679112
http://forum.xda-developers.com/showthread.php?t=1557500
-- about HTC's violations and company attitude:
http://users.livejournal.com/joshua_/41833.html
http://users.livejournal.com/joshua_/43185.html
http://www.androidcentral.com/htc-c...ore-decisive?utm_source=ac&utm_medium=twitter
-- about the competition and HTC's situation on the market:
http://www.tmonews.com/2013/01/as-s...-different-financial-results-can-htc-survive/
http://www.dailytech.com/Apple+Samsung+Snag+99+of+Mobile+Phone+Profits+/article24616.htm
-- about software licensing:
http://www.fsf.org/about/
http://www.gnu.org/licenses/
http://en.wikipedia.org/wiki/GNU_General_Public_License
http://www.bsdnewsletter.com/bsd/license.html
http://pthree.org/2007/08/08/bsd-license-explained-in-layman-terms/
And finally, if you believe this is a good cause and benefits for the whole Android and Open-Source Community:
) ) ) ) ) SPREAD THE WORD! ( ( ( ( (
- Include this or the petition in your signature and blog and write about it in forums. Click to download the press pack or the avatar pack
- Use Twitter, Facebook, G+ and all your social networks to tweet, share, post about it and about HTC's ignorant attitude
- Bombard @HTC and @HTCdev Twitter and Facebook and express the issue
More on #HASHTAGS will follow later -
Stay tuned
How and What to Write
Known issues with official support that hinders us in development:
Source code of the WiFi driver called "ath6kl_sdio.ko", that prevents the porting of fully functioning custom ROMs like CM9/10, AOKP and so on
S-OFF
ICS 4.04
Bootloader or Stock Kernel bug that causes reboot in Recovery
And we have the lack of Jelly Bean issue, but honestly I believe it is part of HTC's marketing policy, and asking them for it would be like asking Apple to build SD card slot in iPhones lol. Officially it is not gonna happen. But I also believe porting JB will happen sooner or later regardless if they care or not, and if they can make our devs' work easier with something, that is even better.
However given the situation, our priority now is the precious ath6kl_sdio.ko driver. And we will get it one way or an other So the emails and our petition should be focused on that, we can deal with the rest once we have this.
::::: Sooo, you want to write an email to HTC? Let our voice be heard and spam the hell out of them! But we need to do it professionally Have a good read on hasoon2000's thread from the Amaze 4G forum, it's amazing what these guys have been gone through. They have tried literally EVERYTHING and they were ready to push it even further.
The Battle Plan, Phase 1:
Phase 1 Operation “ath6kl_sido.ko”
Email Awareness Campaign;
This campaign will be a focused in two pronged strategy to HTC. The idea behind this is to create awareness within HTC that ;
(a) There is a problem with the Desire C software that needs to be addressed
(b) That we will not back down from this issue
(c) That the standard emails from support agents are not good enough and getting us nowhere
(d) That we would like the problem escalated to the appropriate division
(e) That we get a clear and defined answer to the problem from HTC
With this in mind we will embark on the following strategy;
i. Design four emails to HTC, hardcore and soft core, Desire C user and Non desire c users. DONE
ii. Orchestrate a combined email drive to htc support and htc public relations departments on Monday 8th April starting at 12:00 gmt
iii. These emails will be sent as close together as possible
iv. The troops will select a mail of the four templates that they comfortable with and adjust them if need be
v. That the emails will go to the following email addresses only: [email protected] (Vice President of Global Communications & Public Affairs); [email protected]
vi. This strategy will be implemented for one week only and then we will change tactics.
vii. To involve as many people as possible, including, family members and friends who do not belong to XDA
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A couple of things to consider before writing your email:
--- "ath6kl_sdio.ko" was released by Atheros Communications Inc. under dual BSD/GPL license.
Apparently this means they are not obliged to release the code, since BSD - in contrast to GPL -, allows them to keep it if they want to. Dual BSD/GPL means they are free to choose either of the licenses:
- GPL grants that the code stays open source, once it has been reused it has to be released by law, no matter how mighty the company is there is no way around it, and this is why corporations don't like it, obviously it is set against the capitalist framework, and this is why open source loves it.
- BSD is also a free software license, but it allows you to take the free code and not giving it back to the open source community.
We can safely assume HTC chose the second option.
Basically we have to accept the fact that legally, they have the right to keep the code. On the other hand it is not a good fashion from them to do so, and we have to highlight this to them and to anyone out there on every possible channels. This is what means "giving them a bad PR".
--- From a point of marketing efficiency: HTC has been doing quite badly for while now against their competition, who recognised the asset in the co-operation with communities like ours. More support means more trustable brand image and stronger customer base. They are losing market due to being closed-minded.
--- Brand image: which company wants to be known for **** support, especially if they are openly state the opposite. On the main page of www.htcdev.com can be read:
HTC is constantly pushing to create the ultimate experience for developers. Now you can access the tools you need to make great things happen.
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- sounds quite embarrassing after flicking through the pages of this thread...
--- Keeping the code is very questionable ethically, this is what also russell664 was pointing out in his emails. This is a rational we can stick to, because there is simply no reason to keep the source code away from us, other then a stubborn and static marketing model, which is being proven to be outdated, inefficient and unsustainable. They are hoping an upheaval from One X and Sense 5, which is great, but the other companies have great new stuff too plus a loyal customer base, boooo....
--- Keeping the Desire C source code is not a question of life and death to them, but rather an initial decision which follows an outdated marketing model which leaves the open source initiative, like ours out of consideration (A clever company however grabs every bit of opportunity to turn it into profit). This is why we have to make them aware that we are here and we want the code, and we are not going to stop until they release it.
--- HTC is a huge company with bureaucratic structure. Convincing them won't be an easy task, be prepared to for a long and tough struggle. For the guys in Amaze 4G forum took 7 month. However they already have pioneered this before us which hopefully makes our job a bit easier. We just have to follow their example.
Be adult (even if you are not) and consider these before you post "...they don't help us... :crying:" etc. Know that they won't acknowledge their mistake or tell you "here is the driver, mr. xda member desire c user". Remember it is not a person but a corporate entity we are talking to at the end.
Do your homework:
Everyone who is concerned, please read through hasoon2000's thread, there is everything you need to know about how to deal with HTC. It is 30 pages but if you don't, you have no right to complain y u no have CM9
Let me quote the enlightening words of negotiation-master hasoon2000 from this post:
Remember, HTC is a huge company. You can't send an email like this
Y u know releaze da driverz 4 da Desiya See.
You have to be professional with them, at all times.
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Read ALL my posts so you can see my professionalism and CALL THEM OUT! Don't accept what they have to say. Frankly, I don't care what they say because I know what they will say. You need to attract attention and give them bad PR, professionally of course. After months of working on it and teaching people, they finally released the source.
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Unified template? Don't even. If I received multiple emails of the same thing with the only difference is the name, I wouldn't care because you didn't actually make an effort to convince me. Everyone has different experiences with different manufacturers, phones, etc. Tell them your story, why you got the Desire C. Whether it's because you have a budget or you don't want the latest and greatest phone. Maybe because you like the size of the phone or you have small hands. Whatever it may be, they had a reason for you to buy the phone or everything else. Tell them why you bought it, how you want to customize the phone with your hard earned money.
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These guys are corporate people. All they want is money. Find statistics on how HTC is losing sales and how Samsung/Apple are getting more market share. Tell them how HTC is losing customers and exposure over something small. Compressing the source code takes no more than 2 minutes. Uploading it takes a few minutes. Is that REALLY going to kill them? No, unless they don't release the source code. Tell them how Samsung was not developer friendly in the beginning and when they became developer friendly, look at them now. They are making BANK! HTC could do the same IF they weren't being assholes. When someone sees how cool a phone is when it has a custom ROM, people will start purchasing from that manufacturer because of the cool stuff it can do. Tell them all these things! Look at the Amaze 4G, we got out source.
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And now some examples of his correspondence with the company. Look at how he did not let them to overwhelm him and get away with bullsh*it. He broke the same canned responses what we already got, and gained attention with sheer logic:
Here is what I wrote:
HTC has made a promise to help to development community by releasing the source code as well as unlocking the bootloader for their devices. However, the TI WLAN source code has been withheld from the community. This slows development and can even cease development for the device completely. Without the source code, developers will have to develop blindly and hoping not to break anything in the process. The Amaze 4G has great potential due to his hardware and power that it harnesses. Android is an Open Source OS, but HTC is sounding more like Apple, holding their source from the public. People purchased the device to experience the "Real Feel" of Android by customizing it, installing Custom ROMs, tweaking it, etc. Without the WLAN source code, we, as a community, have starting to lose faith in HTC and some of us have even pledged to never purchase an HTC device again due to HTC's policies. The community will like for HTC to rethink their strategy and be "Open" with the community. The best form of advertisement is by "The Word-of-Mouth". When our community, the tech savvy and the owners of a smartphone, see how HTC listens to their customers requests, they will become more profitable and retain/gain new and loyal customers.
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Follow along my lines but don't copy and paste it. Be truthful to them. Open your mind/heart. Tell them why we want, why it will help, why it will help their image with consumers, how it can lead to more business and brand loyalty.
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HTC responded to me
Dear Odai,
I understand you would like to have certain source codes like the WLAN drivers to the development community. I realize that this information is of great importance to you. The only source code we have available is the full source code available on the HTC Developer website at http://htcdev.com. We do not currently have an option to send individual parts of the source code separately. Any parts of the kernel source code that are not included in the released source code on the website should be considered propriety and not available for release. Please visit http://htcdev.com/contact to leave comments about this feature. I thank you for sending your email to HTC today.
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My response to that
Since HTC is committed to helping the development community, hence HTCDev has been started, there have been a fair share of issues that is being withheld from us. There has been a lack of support for certain devices since new flagship phones have been released. For example, the HTC Amaze 4G is a device with great hardware, but HTC has not given us full support due to the face of the HTC One series being released. As a business student, I understand what is being done. HTC would like their new flagship phones to sell and give less support to older devices. However, we are being left out and since this is my first non-Nokia device, I feel betrayed by HTC already. I purchased the Amaze 4G due to its hardware and I know it can unleash its true potential, only with the help of HTC. However, this is not the case. There are devices with over 10 custom made kernels and how many does the Amaze have? Only one and that is for Gingerbread and it has slight modifications since the full source has not be released. This is a huge setback to us users. We have barely any type of custom ROMs. We have not AOSP (Android Open Source Project) ROMs since we need the full kernel source to even make a kernel that is compatible with AOSP ROMs.
The Sensation development is sky high booming with plenty of developers. As a developer for the HTC Amaze 4G, looking at the Sensation development is heart breaking. The Amaze is truly better, but yet has no support from those who created it. It is like leaving a baby in the street. You do not do that.
HTC needs to realize for those who purchase their devices and would like to retain loyalty to HTC, HTC needs to treat their customers back as well. Without us, HTC is nothing.
As I stated earlier, this is my first Non-Nokia device and I already feel betrayed by HTC. If HTC cannot fix their act and be committed to those purchase their devices, they will lose customers significantly.
There should be a way to release the full source to us HTC Amaze 4G owners by talking to other companies that have their hardware in the Amaze. If that cannot be done, this will be my first and last HTC device ever.
So do what you can and stay committed to your program for us HTC users. Without your support, we feel betrayed since the company is not living up to their word. For us, it is hypocrisy while you guys believe it is business. The best business is customer support. If customers are not given what they have been truly promised, HTC might as well just shut down or reallocate to another industry. Just my opinions and my response.
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The responded to my message.
I can definitely understand how the previous agent’s answer would make you upset. I’ll be glad to help you, Odai. By law, all that we are required to release is the kernel source code. HTC will release source code in accordance with any applicable open source license terms, i.e. GPL v2.0. Other source codes, which are not required to be disclosed by the open source license terms, unfortunately cannot be disclosed by HTC, as they may be proprietary to HTC or its licensor.
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My response
Samuel, thank you for responding. Danielle blew off my message and that is not great customer service. However, I see conflicting interests from messages I have been told as well as other. Some of the users have been told
"HTC will typically publish on http://developer.htc.com or htcdev.com the Kernel open source code for recently released devices as soon as possible. HTC will normally publish this within 90 to 120 days. This time frame is within the requirements of the open source community."
Also, "Hello, (name omitted), and thank you for contacting HTC regarding your concerns with the T-Mobile Amaze ICS kernel source code. I understand how important it is for you to have this information for your phone. As you stated in your email to us, you aren’t talking about the Gingerbread source code, but I would like to note that the source code for Gingerbread is available on our htcdev.com website. The ICS software for the Amaze is relatively new for us, having just released a couple months ago. It does take time for the code to be compiled and we aren’t trying to keep it from you or our other customers. Also, the Amaze does have Sense 3.6 when upgraded to ICS, as do all our devices, thus far, that have received the ICS update. Unfortunately, though it is available for customer use, we don’t support the htcdev.com website and do not know if or when the kernel source code for ICS will be released. I apprecate you contacting us with your concerns and thank you for being an HTC customer!"
Why are the messages all conflicting? Some say it is not required, some say you have to wait 90 - 120 days when devices, like the Sensation, received the source code within 2 weeks of the ICS release. The management is either terrible or the staff is not properly trained.
Do you see why we are not happy with HTC? High Tech Computers is what HTC stands for, correct? HTC is also looking to help out the development community, correct? The only company that TRULY believes in the development community is Samsung. They acknowledged the work at XDA-Developers.com and they see how important it is to get in touch with those who love to customize their devices. Without releasing the source code to use so we can take advantage of OUR devices, you'll end up with unsatisfied customers and you will lose loyal customers. As a first time owner of an HTC device, I am pretty mad that I can't truly take advantage of it. I worked for T-Mobile for a few years and sold many HTC and Samsung phones. I always saw the Samsung owners are able to have full and true control of their devices. It is not the same however, with HTC.
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Remember folks! TAKE INITIATIVE! CALL THEM OUT! TELL THEM WHAT OTHER COMPANIES ARE DOING! Be a man! lol
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Can I say progress?
Dear Odai,
Thanks for getting back to me, Odai. I’m honestly not sure why there is conflicting information. The first email that you quoted contains the correct information. The time frame that we generally release new kernels is 90 to 120 days. Though I don’t know why the Sensation’s source code was available so soon, there’s no reason I can see why the Amaze’s wouldn’t be released within the 90 to 120 time frame previously mentioned. Since the Amaze 4G is part of the bootloader unlock program, the latest source code will be posted to htcdev.com when available. Due to the inconsistency of the responses you’ve seen, I can definitely understand why you and others would be so unhappy. Personally, I’m going to do what I can to make sure this addressed and prevent conflicting and misinformation in the future. I agree with you that members of the developer community have the right to this information and only with that can they push their devices to the limit. If there’s anything else I can do for you, please let me know. Thanks again for taking the time to contact us and for being an HTC customer.
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My response
Samuel, I am glad that you have acknowledged the issues and the inconsistency in the messages we are given. I commend you for that.
As a Recognized Developer on XDA-Developers, as well as speaking on behalf of the Amaze 4G community, we would like HTC to work a deal with us. We need the source code, the full source code I should say, to help our development for the Amaze.
Reasons are as follows:
1. It will retain customer loyalty.
2. It will increase in sales/customer database.
3. Receiving a better name for the company.
I will explain how it will for each reason.
1. As I have stated, it will retain customer loyalty. When customers see the company taking care of them and fully addressing their issues, customers will be happy, even if the problem is not fixed. They see HTC cares and tries to do their best. HTC has well built all around devices and that is why customers continue purchasing HTC devices.
2. The sales number will increase. It may be a slight amount, but when customers enjoy their phones, they will continue purchasing the devices in the future. When I show my friends what my phone can do, it blows their mind. I have friends who purchase the phone I have because I show them what it can do and what their phones cannot do. Remember, the best advertisement is word-of-mouth.
3. A company should be a people company. HTC shows that they care about the development community by opening HTCDev. That is wonderful to see someone has been paying attention to us. Samsung does promotions specifically for XDA-Developers. They have truly recognized our community and they even hired a developer! HTC should see how big the customer base of XDA-Developers, CyanogenMod, RootzWiki and many other development websites/forums. When they show true interest in us, we will defend the company if someone speaks bad about it, etc.
All the reasons tie in with one another. Samuel, I believe you should pass our conversation along to the higher management. They should not blow our community off.
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Are you guys taking notes??
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Another response
Dear Odai,
I really appreciate all the feedback you’ve given us, Odai. I can definitely take and forward our conversation to management. Hopefully through this we can get you guys some more support. If there’s ever anything else I can do for you, just let me know. I hope you have a good weekend, and thanks again for reaching out to us.
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You guys REALLY need to do the same as I did! BRING IT TO THEIR ATTENTION!
Read the conversation. Look at my writing style. See how I took the initiative and yet, I was 100% professional?
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>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Okay, you enjoyed the reading I hope
Finally, here are the points to bear in mind, ALWAYS:
When you contact them initially, the agent handles you as a retard by default: answers to questions you didn't ask or just simply gives stupid answers. Not because he is a bad person or high on drugs, but not trained on solving such a case. If it becomes apparent that they cannot manage your query, the maximum they can do is to escalate the case, but again, it depends on the agent, towards which department does he/she do that, it can vary. But if we push it through, at the end this will be more efficient since they will be having the same case coming from all over the departments of the company, and the managers of each of these departments will have to notice us as a community with strong commitment, among the usual "how to change my battery" or "my dog swallowed my Wildfire, you gonna pay for this" type of emails. If your first email fits to the text box provided on www.htcdev.com, then the best is if you send your email there.
The point is that their ridiculous initial ignorance actually pays off for you, because you can embarrass them by facing them with their own outcrying stupidity, such as they don't even know their own devices. Complain about their poor customer support and give examples why until they have to take you seriously, and believe me - they will. After this most possibly you will get a new agent who uses less template and replies to your actual questions, and not like an answering-bot. But for this, you need get though the initial impersonal template-using phase. So again please, don't post their reply with comments like "wtf thats weird" and "thats a whole load of bullcraq and [email protected]*%trash" - otherwise everyone will think you are childish. Don't be naive and expect their initial style, which will change if you don't behave like a child, trust me.
Also aim to post their reply with yours, with the one you replied, to keep the ball rolling. You have the chance to be more pro-active here, this is what we need, don't just paste it passively and then expect we will munching on it. We already have seen enough of those emails, show us your initiative! And don't leave your first email out of the conversation, so other members can benefit from your words. Don't be shy, everyone has to start somehow and we are here to help each other.
And most importantly, you will have to maintain a professional manner, otherwise you lose your advantage as a serious and self-aware customer you have against them.
>>>>>>>>
Here is what I wrote (thanks for whoamigriffiths for the english check). You can follow the lines of these and hasoon2000's original email, but please make it personal, don't just copy-paste it. Remember what he told us here. Explain them what you want and why you want it, why it is important to us and why co-operation is beneficial for both of us, and why the lack of real co-operation is not. Also, express that you are writing in the name of the whole community. You can mention our forum had more then 2.000.000 views since it was founded in July 2012.
And most importantly, be explicit. Always state that you want the source code of the WiFi driver "ath6kl_sdio.ko".
They will continue to hear about us Wether they like it or not.
Dear HTC,
I belong to a thriving community of Desire C users and developers. We like this phone very much and chose it for numerous reasons, price was not the only factor.
Personally I like its small size which still comes with an attractive design and relatively good performance.
For me, these features helped me decide to choose this phone, not only over others in the same category, but over more expensive devices on the market - hands down.
However the lack of substantive official support for our phone hinders us in further enhancing this already great little device.
We as a community are well aware that certain things, like official Jelly Bean support is unlikely to happen for various reasons that are both out of our reach as well as out of your reach too as a Company.
But speaking in the name of our Community, I am asking you to kindly enhance your customer support and, like your competitors, release more source code for us to use.
The most important code that we need is:
- the source code of the WiFi driver "ath6kl_sdio.ko" that is not present in the kernel source
Without it the porting of fully functioning custom ROMs like the famous CyanogenMod, AOSP and AOKP is not possible.
We have been fond of HTC since the Hero came out, which was the first phone on the market that was cool enough to compete with iPhone.
Also we have appreciated the Companys attitude in opening up to the Open-Source Community in the past by setting up HTCdev.com, that has been providing help for Independent Developers.
We aim to further strengthen this co-operation and believe together we can work for even better devices that are more customised according to the users needs.
This makes us - your more adventurous customers - happier and our work on this device has to be for the good of everyone: us, HTC and quite possibly, both new phones and new customers in the future.
A better support now, also makes it possible for us to tell everyone in the Open-Source Community that HTC is one of those rare Companies which honestly cares for its users.
With kindest regards,
Your Name
from XDA Developers HTC Desire C Community
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Soon, like the Amaze 4G guys we will release a petition, which will be addressed to Peter Chou, the CEO of HTC. Until then write your emails and stay optimist regardless of the response, remember the positive example in front of us. Stay focused on what we want and be persistent. No need to get angry, simply because we are part of something which is incomparably stronger then them:laugh:
Great job starting this thread :good: .Hopefully all the desire c users from our forum will support this and our device can finally get the attention it deserves
Re: Emails to HTC
U guys want help from htc ????
They won't !!!
U ask for help to out Pico devs .....
They will surely help u
If u want htc to help u guys
Wait for years
Sent from my HTC Explorer A310e using xda premium
Yup great idea . Hopefully we can keep this thread positive
Apex-Predator said:
U guys want help from htc ????
They won't !!!
U ask for help to out Pico devs .....
They will surely help u
If u want htc to help u guys
Wait for years
Sent from my HTC Explorer A310e using xda premium
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are you sure? i'm asking because had been like this before. did you read this link? this thread? it's worked before.
Apex-Predator said:
U guys want help from htc ????
They won't !!!
U ask for help to out Pico devs .....
They will surely help u
If u want htc to help u guys
Wait for years
Sent from my HTC Explorer A310e using xda premium
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I think emailing HTC and asking help from Pico devs doesn't exclude each other. We do whatever we can, and all the help is appreciated really much, as already it is from you guys We are pulling ourselves together for bigger horizons.
As far as i'm concerned, we need to annoy HTC to prove that there is a user base that requires support. Weather that support is in the form of jellybean or the source code of the kernel with WIFI modules. The point is as many others will agree is that HTC is a hand out and forget company they release nice little phones, and leave them unsupported, which is wrong, we need to get HTC's attention on this matter, me for one am sending multiple emails to them asking why they will not do anything, and if they can release some more source code.
Hopefully we can make something of this thread, keep it positive and post your emails from HTC here so everyone can see what they say about the matter.
The devs should focus on a CM9 setup, leave HTC devs behind, yes there open source would help but they wont help due to no money involved, the push the power of this phone it looses them money on the bigger phones (One X etc) our devs have the ability to make a CM9 or JB rom, support our devs!!!!
XDroidie626 said:
The devs should focus on a CM9 setup, leave HTC devs behind, yes there open source would help but they wont help due to no money involved, the push the power of this phone it looses them money on the bigger phones (One X etc) our devs have the ability to make a CM9 or JB rom, support our devs!!!!
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hey XDroidie626, I agree with you that the reason for lack of support is that there is no money incentive behind it, but there is also a vested interest for the big companies to support open-source communities, which pays off indirectly for them and it is good for everyone, and it's an increasing trend. I think emialing HTC and supporting our devs do not exclude each other, we put in whatever we can
stick
I think the thread should be sticked, as it is for raising awareness for new and existing members. If you think it too, report it through the reporting service and ask for making it stick.
Okay I contacted them, and this is what I got:
Thank you for contacting HTC regarding your HTC Desire C.
My name is Rob and I am a Technical Support Agent for the HTC Written Team.
I understand you are missing the Wi-Fi modules in the kernel source code.
I'm afraid we do not have the facility to send certain parts of the source code. If you are not able to find the part you are looking for, please then follow the HTC Dev Twitter. Any additional releases will be posted on here.
HTC Dev twitter: https://twitter.com/htcdev
Sorry for any inconvenience this has caused you.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact
Should you wish to continue your correspondence via email then please reply using the link below
Not one bit of help
guys forget jB .. htc one v doesnt have it so does desire c ... look for ics 4.0.4 with sense 4.1 !!
Re: [INFO] Emails to HTC
russell664 said:
Okay I contacted them, and this is what I got:
Thank you for contacting HTC regarding your HTC Desire C.
My name is Rob and I am a Technical Support Agent for the HTC Written Team.
I understand you are missing the Wi-Fi modules in the kernel source code.
I'm afraid we do not have the facility to send certain parts of the source code. If you are not able to find the part you are looking for, please then follow the HTC Dev Twitter. Any additional releases will be posted on here.
HTC Dev twitter: https://twitter.com/htcdev
Sorry for any inconvenience this has caused you.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact
Should you wish to continue your correspondence via email then please reply using the link below
Not one bit of help
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I told ya
They won't help !!!
U guys need to find our own ways
Sent from my HTC Explorer A310e using xda premium
Post this thread on your Twitter, Facebook etc!
Email sended :3
@alex-predator, i asking you again. did you read this? http://forum.xda-developers.com/showthread.php?t=1679112
really, not to be so pessimistic.
russell664 said:
Not one bit of help
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It's not surprising, but we have to keep pushing to reach a critical mass
utsav17 said:
guys forget jB .. htc one v doesnt have it so does desire c ... look for ics 4.0.4 with sense 4.1 !!
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Please read this post, no one is hoping for official JB here.
Apex-Predator said:
I told ya
They won't help !!!
U guys need to find our own ways
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No one said it is going to happen by writing an email, and as I said to keep contacting HTC by the entire community doesn't exclude finding our own ways in developing, in fact this is what our devs are doing right now.
And to everyone who is reading this, from now on I would really appreciate if you only posted constructive comments, this thread is not for gloating or giving out frustrations but to help to make things happen. Thank you!
Thank you for taking the time to contact HTC technical support.
I appreciate you taking the time to provide us with some feedback regarding what you would like to see us provide to better assist you and other members of the development community, Andrew.
I will certainly notate your feedback for consideration with regards to providing specific source codes and providing an S-Off option in the future.
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Sure, they have given me a "positive" answer...in the future....
TheRedHunter said:
Sure, they have given me a "positive" answer...in the future....
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These are 100% the expected responses, we just have to keep pushing on a regular basis, all of us.
Suggestion
I know that other thread asked for people to write from the heart etc in an attempt(successful) to get things done
But
And this is just a suggestion from personal experience.
The majority of people are likely to read a thread like this and nod in agreement , then do nothing about it.
It might be good if someone wrote a 'template' email for people to copy and paste as well as the link to the email of HTC (Already includedI know).
You might find you get a much better response from the people who read (and don't generally participate)the Forum.
I know HTC will see the same email over and over BUT they will be from different people and phone numbers . It will in effect become a written protest from desire c owners.