Hello everyone. A few days ago I started having a problem with my cappy, and I can't put my finger on the cause.
My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
In short, Working: In-call loud speaker, sms and calls.
Not working: everything else - music, alarm clock, in-call sound.
In summery, I can't decide if it's a software or a hardware problem.
I'm running CM 10.1 M2 with devil 4.2.
I should also note that I disassembled my phone to try and apply the
"loosen the screw" fix on the speaker assembly with no luck, nothing changed.
I think both. Earpiece and speakers are different devices.
Hardware - earpiece, software - speakerphone alarms, music etc.
One simple idea: take a piece of something thin, like needle and clean 3.5mm port.
I had almost-same issue 1 year ago. just dust formed wool and began shorting contacts inside port.
Yuna said:
I think both. Earpiece and speakers are different devices.
Hardware - earpiece, software - speakerphone alarms, music etc.
One simple idea: take a piece of something thin, like needle and clean 3.5mm port.
I had almost-same issue 1 year ago. just dust formed wool and began shorting contacts inside port.
Click to expand...
Click to collapse
Thank you for the reply. Let me get this straight, you suggest I clean the 3.5mm port even though earphones work fine? (I haven't mentioned this but with earphones, everything works properly).
earphones = headphones = ear plugs? no, not this.
> My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
Your phone has 2 speakers - front, and back.
As i understand, your front speaker (for usual calls) is malfunctioning.
And if you turn SpeakerPhone in call, then you can hear oponent?
Try to clear port, this wont hurt. But might fix issue. You don't need to disassemble phone, wooden match will do too for cleaning.
Just nothing wet, and don't do rough movements inside port.
It's a bit fragile.
gosha100 said:
Hello everyone. A few days ago I started having a problem with my cappy, and I can't put my finger on the cause.
My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
In short, Working: In-call loud speaker, sms and calls.
Not working: everything else - music, alarm clock, in-call sound.
In summery, I can't decide if it's a software or a hardware problem.
I'm running CM 10.1 M2 with devil 4.2.
I should also note that I disassembled my phone to try and apply the
"loosen the screw" fix on the speaker assembly with no luck, nothing changed.
Click to expand...
Click to collapse
When it happened to me I had to re-seat the ribbon going from the speaker to the sim board. it is very sensitive and I had to do it twice before I got connection back....i just banged the phone around too much and the ribbon lost contact....After the ribbon is seated correctly then just don't tighten that screw too much as it will unseat the ribbon again.
So, gosha.
Anything fixed?
I did as you suggested Yuna, I tried cleaning the 3.5mm port but I'm afraid it had no effect.
Then I disassembled the phone again and as Rmntruexjr suggested, I tried re-seating the ribbon connecting the speaker module to the circuit board several times while the phone is turned on and I'm trying to play music throughout the ordeal. That didn't help either. As previously, ringers work and the loud speaker works but alarm clock, music and the front speaker for calls do not.
Does anyone know if the music and alarm clock are being played by the front or back speaker?
If they are played by the front speaker then the problem is obviously a malfunction in the front speaker and I should just get a new one. Otherwise, there is something weird going on and the back speaker only plays some of the sound and then I can't explain it.
music is played from back speaker.
stupid q: did you checked volume levels?
Yuna said:
music is played from back speaker.
stupid q: did you checked volume levels?
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Click to collapse
Yup. Just to make sure, we are talking about System Settings -> Sound -> Volumes?
However, your question has just made me recheck all the settings and apparently the alarm clock does work!
The current situation is music and front speaker in-call sound doesn't work, but back speaker in call sound works and so do all of the ringers, notifications and alarms.
So, if you play music - no go? Try volume buttons in-playing.
There are 4 different volumes, and 1 hidden.
Front speaker might be broken. Try stock rom, if not helping - service.
And also in call try to adjust volume.
Try kernel with/without voodoo sound. Install/uninstall voodoo sound.
Yuna said:
So, if you play music - no go? Try volume buttons in-playing.
There are 4 different volumes, and 1 hidden.
Front speaker might be broken. Try stock rom, if not helping - service.
And also in call try to adjust volume.
Try kernel with/without voodoo sound. Install/uninstall voodoo sound.
Click to expand...
Click to collapse
No go on the music, same with the volume buttons in call.
As for the kernel, I don't think there is a voodoo and cmc version for the 4.2 Devil kernel (for whatever reason), I only found one version of it - set me straight if i'm wrong.
I'll try rolling back and flashing CM 10.0, i'll see if it helps and report back.
Servicing the phone here is probably out of the question since i897's don't exist in my country, only i9000's so if it comes down to hardware, i'll just order a new speaker module from ebay and install it myself.
But to order, you must be sure its speaker itself.
Sounds like software issue now...
Crazyness...
Рус?
I'm actually surprised the ribbon trick didn't work. I know your issue sounds messed up, but what you describe is detail for detail what I was seeing. It made no sense what so ever to me how for instance no front speaker in call but still speaker phone worked, but then no music, yet alarm works....(i think the ribbon can lose contact on just the right side so you only get some things working).
Sorry it didn't work for you, but it might be worth it to try again if you exhaust all other possibilities. If you do, keep the phone off while trying to seat the ribbon(and make sure the little black fastener is all the way open(up) when inserting the ribbon). Then to test without putting it all back together I used an elastic to hold the battery and tested that way........
If it really does turn out to be the front speaker/jack/sensor unit, I found one last month on ebay for around $2 for a cappy with a bad Jack and it was fairly easy to replace.
For what it's worth, mine stopped working the other day for no reason. Hit it, and now it works. Just something to try (not too hard of course, just a light tap on the hand )
x0ne215 said:
For what it's worth, mine stopped working the other day for no reason. Hit it, and now it works. Just something to try (not too hard of course, just a light tap on the hand )
Click to expand...
Click to collapse
Same issue....That is how mine started...I dropped it one day then I went to play music and the sound would just cut out for no reason it seemed...I could shake or tap on the phone and it would come back on for a while, then nothing again....for me, it was the speaker ribbon.
Ahh that's kinda crappy (no pun intended). As soon as I hit mine, it worked the whole time the phone wasn't bricked .
PS I keep getting outbid on these alltechwholesale auctions by the same guy -_-"
x0ne215 said:
Ahh that's kinda crappy (no pun intended). As soon as I hit mine, it worked the whole time the phone wasn't bricked .
PS I keep getting outbid on these alltechwholesale auctions by the same guy -_-"
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lol, it's not me I swear....:angel:
You suck lol, thought I'd have an easy fix one with just a bad speaker which I happen to have a working spare for! Damn lol.
Anyway, OP, if you continue to have a speaker problem, did you try swapping it out for a spare one?
Yuna said:
But to order, you must be sure its speaker itself.
Sounds like software issue now...
Crazyness...
Рус?
Click to expand...
Click to collapse
So, I rolled back to CM 10.0 and no change, which means that it's probably a hardware issue, albeit, a very weird one.
And no, Israel.
rmntruexjr said:
I'm actually surprised the ribbon trick didn't work. I know your issue sounds messed up, but what you describe is detail for detail what I was seeing. It made no sense what so ever to me how for instance no front speaker in call but still speaker phone worked, but then no music, yet alarm works....(i think the ribbon can lose contact on just the right side so you only get some things working).
Sorry it didn't work for you, but it might be worth it to try again if you exhaust all other possibilities. If you do, keep the phone off while trying to seat the ribbon(and make sure the little black fastener is all the way open(up) when inserting the ribbon). Then to test without putting it all back together I used an elastic to hold the battery and tested that way........
If it really does turn out to be the front speaker/jack/sensor unit, I found one last month on ebay for around $2 for a cappy with a bad Jack and it was fairly easy to replace.
Click to expand...
Click to collapse
I didn't realize earlier that you had the EXACT same problem so I'll give it another go. It's a good idea with the rubber band, I had to hold the battery throughout the ordeal last time. Even if I order one of these units on ebay now, it'll take about a month to arrive.
x0ne215 said:
You suck lol, thought I'd have an easy fix one with just a bad speaker which I happen to have a working spare for! Damn lol.
Anyway, OP, if you continue to have a speaker problem, did you try swapping it out for a spare one?
Click to expand...
Click to collapse
I'm afraid I tried everything I could which relates to the common Cappy speaker malfunction, that's not it i'm afraid.
I spent 10 days in the desert prior to this malfunction so it's very possible sand caused something (there is sand inside the phone ) or I may have dropped it or something. I didn't want to mention this earlier so I don't throw you guys off straight into a hardware issue.
Well imo hardware is usually an easy fix, so long as it's not the main board (at that point it'd make more sense to just buy a new phone). Open the phone up (don't be scared, there's a tear-down guide on this section w/ pictures), take a can of compressed air, and lightly go over all of the parts inside the phone. Take care not to knock anything out of place. You may also want to re-connect all of the ribbon cables, just in case one came loose (very VERY high possibility). If you need any extra help you can pm me here or shoot me an email (I work in IT and do hardware repairs all the time ).
Upon receiving my second HTC one today (I RMA'ed the first one due to quality control issues discussed here: https://www.youtube.com/watch?v=NwOu5oXpjVQ ) I find that this one have something loose inside of it, somewhere around the area of the upper speaker or the camera (camera works I've checked it). And it makes this Rattling/buzzing noise every single time a put the phone in my left palm (or by lightly tapping the upper part of the phone), quite annoying after awhile... It's not from a loose power button nor the volume keys. I also tried pulling out the simcard tray as well, and the noise persists.
I never noticed this on the first phone. Are you experiencing any of this? This can't be normal, right?
Hey, a simple no answer would be good if you're not.
Thanks.
(Added poll)
No not for me. If anything, its probably the camera for you thats "loose". It happens with a lot of phones
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
dborgo said:
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
Click to expand...
Click to collapse
Got mine RMA'ed, second time now. I haven't received a refurbished unit as of yet.. But I'm not in the US and rma's are handled a little different (we do it through the retailer as long as there is any warranty left). Got a new device last time, and I'm expecting that is what I will be getting this time also.
I have a Desire 500 and I replaced the screen and since, I can't hear the dialling tone or the person on the other end, incoming or outgoing, I have to turn on loudspeaker or use earphones. Just to add I've replaced many phone screens for customers without a problem. I've checked the connections etc and all seem ok. just wondering if anyone knows what caused it. Is it a sensor that's faulty or something. The speaker works in music and video etc. Is there another speaker?, as I can only see the one at the top about 15mm long.
I've done a factory reset as I know sometimes you have to after a screen replacement.
frenchscottie said:
I have a Desire 500 and I replaced the screen and since, I can't hear the dialling tone or the person on the other end, incoming or outgoing, I have to turn on loudspeaker or use earphones. Just to add I've replaced many phone screens for customers without a problem. I've checked the connections etc and all seem ok. just wondering if anyone knows what caused it. Is it a sensor that's faulty or something. The speaker works in music and video etc. Is there another speaker?, as I can only see the one at the top about 15mm long.
I've done a factory reset as I know sometimes you have to after a screen replacement.
Click to expand...
Click to collapse
There is a speaker on the back of the phone.
frenchscottie said:
I have a Desire 500 and I replaced the screen and since, I can't hear the dialling tone or the person on the other end, incoming or outgoing, I have to turn on loudspeaker or use earphones. Just to add I've replaced many phone screens for customers without a problem. I've checked the connections etc and all seem ok. just wondering if anyone knows what caused it. Is it a sensor that's faulty or something. The speaker works in music and video etc. Is there another speaker?, as I can only see the one at the top about 15mm long.
I've done a factory reset as I know sometimes you have to after a screen replacement.
Click to expand...
Click to collapse
I have disassembled the phone myself pretty often,
did you connect these little white cables correctly and also the flex cables?
You probably might need to check the connectors there.
dummie999 said:
There is a speaker on the back of the phone.
Click to expand...
Click to collapse
Iv'e not got the phone in front of me right now, but do you mean the back you take off to get to the battery etc?
I know the speaker that sits just below the main circuit board, but couldn't see any others.
Fliwatt said:
I have disassembled the phone myself pretty often,
did you connect these little white cables correctly and also the flex cables?
You probably might need to check the connectors there.
Click to expand...
Click to collapse
You say "These little white cables", so i'm looking for a picture but you haven't attached one.
The only cables are the 3 flex ribbon cables, antenna (2 ends) and the vibrate motor.
And they are all fine.
As I said it rings and plays music and works on loud speaker.
I've had my phone replaced 4 times now, each had a problem. I'm on my 5th Nexus 6 and this one has speaker crackle in the top speaker. I noticed it when I had a Facebook notification, but I haven't heard it since, so obviously. I can only hear it when I play some sort of sound, and afterwards, once the particular sound has finished playing, I hold it right against my ear, and it's sort of like white noise with like crackles and pops in. I can't hear it when it's away from my ear and it doesn't seem to affect call quality.
I've noticed the bottom speaker outputs normal white noise once audio has finished playing, but again, only when holding it up to my ear.
I've read a lot of people have had this, but their replacements seem to do the same thing. Is this worth a replacement (in my case a refund, I don't want a sixth phone) or is it just one of those things that won't really affect the phone?
Move doesn't appear to get any worse when the battery is lower either. It's constant when Google Music is open, when a song is on pause, but I only know this because I held it right against my ear.
Surely, if it was a defective speaker, the speaker wouldn't sound as good as it does playing audio?
Anybody else's so this?
zingxao said:
I've had my phone replaced 4 times now, each had a problem. I'm on my 5th Nexus 6 and this one has speaker crackle in the top speaker. I noticed it when I had a Facebook notification, but I haven't heard it since, so obviously. I can only hear it when I play some sort of sound, and afterwards, once the particular sound has finished playing, I hold it right against my ear, and it's sort of like white noise with like crackles and pops in. I can't hear it when it's away from my ear and it doesn't seem to affect call quality.
I've noticed the bottom speaker outputs normal white noise once audio has finished playing, but again, only when holding it up to my ear.
I've read a lot of people have had this, but their replacements seem to do the same thing. Is this worth a replacement (in my case a refund, I don't want a sixth phone) or is it just one of those things that won't really affect the phone?
Move doesn't appear to get any worse when the battery is lower either. It's constant when Google Music is open, when a song is on pause, but I only know this because I held it right against my ear.
Surely, if it was a defective speaker, the speaker wouldn't sound as good as it does playing audio?
Anybody else's so this?
Click to expand...
Click to collapse
Hello,
I have the same problem. It's a low frequency noise... after each sound, but only if you hold it to your ear.
Let me tell you that, that does not affects the overall product. I have deal with lots of FACTORY BUGS (like Sensation 4G BT antenna) and so on, but this 1 sec low frequency does not affect as much.
For me is only more noticeable when on low battery.
Hope this helps!:good:
I think it's more of a software issue, are you completely stock? I flash a lot of Roms. There are some I get the crackle noise some that I don't. I also use lean kernel which has updated audio and display drivers... No crackle or pops for me in quite a long time
Is it definitely a software problem? I read online about people saying its hardware, but if it is software I'll keep it. If not I'll have to send it back Monday... would a factory reset do anything?
And yes, completely stock.
And same, mine is worse when on low battery. If I play a game with sound off, there's this constant buzz coming from the top speaker.
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Same exact problem here...
Hi there archangelus2,
Have you ever found a fix to the problem? I also noticed that my loud speaker is now not as loud as it used to be... and by trial and error, I found out that squeezing the top right corner (looking at the screen) it gets a bit louder so I guess that some of the contacts aren't touching well or some other odd crap is going on. The phone is easy enough to open and take apart (if you know what you're doing and are very careful and gentle), but I did notice that given the complains that have been posted post-repair, it does not seem to be too reliable when putting it all back together. The earpiece going completely mute is complete nonsense for instance as there isn't all that much that could go "wrong" in those contacts and I wonder if something gets messed up at the software level after a replacement of hardware like the battery, is performed.
Any help and info will be greatly appreciated.
Cheers! and stay
archangelus2 said:
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Click to expand...
Click to collapse
Is there anyway that you accidentally messed with the earpiece? There is a small rubber protector inside the phone on top of the earpiece, I suggest you check to make sure this is positioned properly on the speaker.
Best of luck,
Matt
Yes, I just got my earpiece fixed. I had a 16 GB AT&T model who's sound was terrific. Then i got greedy and went for a 32 GB latin american model (some telecom I forgot the name of) its earpiece sound was extremely low. I ordered 2 earpieces from ali express just in case they were to be changed. Yesterday I took it to a shop and the guy fixed the original earpiece by applying some tape around the earpiece to focus the sound out of one way and now its as good as new. $10 and am happy.
So yeah probably in your case I'd say he kinda misplaced the earpiece. You may get it checked.