Bought the phone off ebay and it worked fine for about a month and today the screen will only work when slid out. If it is slid in place as normal the screen will only show the last thing on there but will not refresh. You have to slide it out partially to get it to respond to anything.
Is this a known issue?
that really weird. Is your phone rooted? If it is try to wipe and flash. If its not rooted do a factory reset to your phone. That might fix it. If it doesnt, then you should get a new phone hahaha OR just root it and it might fix it.
It's rooted but it also does it in recovery as well as booting up. I have talked to HTC and the phone is still under warranty so I am going to ship it off to them.
I guess I have to restore the device to stock now
decepticon said:
It's rooted but it also does it in recovery as well as booting up. I have talked to HTC and the phone is still under warranty so I am going to ship it off to them.
I guess I have to restore the device to stock now
Click to expand...
Click to collapse
decepticon, how easy was it to talk to HTC? I think (and am sure) my GPU/graphic memory area has corruptions and need to get it replaced too. I also bought it off ebay. I assume it was bought after June 2008 since some material was dated that and should be under warranty.
I remember I had a similar issue on a earlier version of Cyanogen (one of the versions before the Google legal scuffle) and a wipe and/or restore to an earlier backup fixed it. This might be a possible cure but again this is just for my instance.
You should try wiping rotation stats while in recovery mode.
First of all running stock Droid 3 Rooted Flashed to cricket
with all the fixin's, Bootstrap, CMW, ... etc....
:edit ... Now with safestrap.
_________________________________________
I noticed after taking my phone out of my pocket while trying to turn it on from normal off screen while on that it wouldn't show up the light still indicated it was working I can even turn off the phone.
Taking the battery out and back in semi fixed this but only to the extent where when the phone is turned on the moto logo doesn't appear but the droid eye does.
whence at the booted screen if I were to let it go black it has a chance to not stay on unless I RIGHT after it boots unlock it and keep it lit,
(but)
the main problem I noticed was it really only did this after lets say I was typing or doing anything with the qwerty board open and perhaps I let the screen turn off after a minute,
when I try to wake it up it stays black. EVERY TIME like most of the time,
it has to do with the keyboard being open when the screen goes to sleep.
WHAT IS WRONG *pulls hair out*
_________________________________
I can't say when but I've looked everywhere
tried uninstalling every app but the essentials,
then restoring to my first restore which was after my first initial root.
Tried factory reset,
Tried flashing back to stock,
yeah I think this counts for as much as I've gone insane looking for an answer for.
I have been told this sounded like a software issue so all I'd need to do is re install like I did when flashing back to stock THIS MORNING.
____________________________________________________
I need help to identify somehow if this IS or IS NOT a software/hardware problem.
and an answer to help me fix this would be nice as well thank you.
I know I am supposed to be brief but putting in all that into google and into every forum I have delved just isn't going to put it the way it needs to be said.
______________________________________________________
______________________________________________________
Edit:
Ok so far since no one has said anything I have also reinstalled my old newest state, still giving me crap.
Then just did the newest update 5.7 blah and still it's happening.
I hypothesize it might be the flex ribbon cable maybe (but it really might not) I read from another phone it might be a capacitor but it might not.
Whatever is wrong the phone still is able to at times now 40/60% of the time work properly and wake normal but then again not.
__________________________________________
Right as of now I have put isc to see if this helps .......... .... to be continued or helped.
I'm back, well ics installed fine after the second time made it boot loop over and over.
-----------------------------------------------------------------------
I can receive calls now
but
no sms, mms, or internet.
(even though the network status settings are blank it's weird I can still receive calls, and send calls.)
since you can't restore the apn's with 3rd party I now have this NEW issue.
the phone goes unresponsive within cdma workshop and ##Program does not work.
I'd like some help in finding out now how to if it is possible yet to properly flash to cricket and or just change my apns and get into cdma as well as QPST.
__________________________________________
PLEASE I NEED HELP thank you
-3nJo1
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Thanks
necromanteion said:
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Click to expand...
Click to collapse
Thanks for your input.
(verizon wouldn't replace it since I baught it from someone else (legit) and I don't have verizon.
UNLESS you think if I had the previous owner take it into the store could they replace it? what steps would they take to see if it was rooted?
_______________________
I never unrooted it when I did allll of this
Do you think rerooting is soumething that I should have done before doing this?
Or most likely is this a flex ribbon cable thing ....
I just tried the diagnostic (leave keyboard open then turn the screen off and on thing)
it came on at least 3 times normal then it didn't either right after the 3rd try or upon closing the qwerty board ...
also do you have an answer at all for the ics portion of my problem?
THANK YOU
___________________________________________________________
EDIT!!!!!!!! Actually realized I did reroot after the sbf ota flash .....
so all things aside yehs I also did that any other solutions inquiries ...
ANYONE ELSE PLEASE HELP!
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
stud beefpile said:
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
Click to expand...
Click to collapse
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
I bought my d3 off craigslist and the power button and n key weren't always working. I took it in to Verizon and had a new one in the mail 3 days later!
Sent from my XT862 using XDA App
Sorry didn't read the part about you being on cricket. Maybe you could make friends with someone that has d3 on verizon have them activate it and take it in for you.
3nJo1 said:
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
Click to expand...
Click to collapse
I believe there is another apn type tool that the Cricket Android tools are using for their specific settings. You may have to search XDA a bit to see if anything shows up for othere phones on Cricket.
Sent from my DROID3 using XDA App
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
LibertyMarine said:
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Click to expand...
Click to collapse
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
anibjoshi said:
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
Click to expand...
Click to collapse
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
Try flashing a Sense ROM, like ARHD or MaximusHD?
Enviado de meu HTC One usando Tapatalk
LibertyMarine said:
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
Click to expand...
Click to collapse
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
IINexusII said:
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
Click to expand...
Click to collapse
No I rooted the device but did not install any root apps...i unrooted the device to install the GPE Rom(not necessary i know, but it seemed like a proper way) and found that it started giving problems immediately. Can non-root regular apps also cause such problems? I had installed only a limited number of apps anyway, updated the pre installed apps, facebook, twitter, whatsapp, some games..thats it..nothing wierd..
Might be a Screen-Off max. frequency issue. Like the phone gets only 500Mhz in sleep mode at maximum. Which is to low for an incoming call. Could you install a app like Android Tuner or Trickster Mod to check your Screen-Off Max frequency. If it`s that low, set it to ~1000Mhz.
anibjoshi said:
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
Click to expand...
Click to collapse
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Yup try installing kernel and custom rom.
Remove the case and try ( i know this is stupid thing but can give it a try)
Jvov said:
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
Click to expand...
Click to collapse
Thanks for your help buddy! I really appreciate it!
anibjoshi said:
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Click to expand...
Click to collapse
Thanks ! That's awesome and gives so much motivation! If you find out that you have a hardware defect and that you have to send it to HTC, I'll give you some information how to deal with those guys that you get your warranty.
Hello!
I had purple tint on my old HTC One, so I sent it for repairs under warranty and I got a completely new unit. It was working for a day, but today it couldn't connect to the network. At first I thought it was a HW issue, but I realized that Dialer was crashing with a message: "com.htc.htcdialer is not responding.". That made me think it was a software problem, so I tried doing a factory reset in HBOOT, but now htcdialer is still crashing, and I can't even go through initial setup, it just keeps rebooting when I try to unlock it for the first time. Is there any other way to flash a ROM, without being able to boot the phone?
Everything is completely stock, bootloader is locked and phone is not rooted. I updated it to the latest available version, 4.4.2 with Sense 5.5, I'm unsure what version it exactly is. I would like to keep it stock for at least a couple of days in case there is a hardware failure and I have to send it back to service, but I can do anything if it's necessary.
Thank you very much.
HBOOT image, if it is of any help: http://i.imgur.com/3XKC6Br.jpg?1
Since its completely stock and you just got the phone, I wouldnt bother going through and installing a custom rom, its too much of a hassle and if it ends up being a hardware problem its an even bigger issue.
I'd contact HTC again and see if they can do anything about it, or just send it back again under warranty. Flashing a custom rom in your situation isnt worth it imo.
Bhavpreet said:
Since its completely stock and you just got the phone, I wouldnt bother going through and installing a custom rom, its too much of a hassle and if it ends up being a hardware problem its an even bigger issue.
I'd contact HTC again and see if they can do anything about it, or just send it back again under warranty. Flashing a custom rom in your situation isnt worth it imo.
Click to expand...
Click to collapse
That's exactly what I've been thinking.
I was actually able to get it to go through initial setup between reboots and I was able to install a RUU, a the same thing is happening again, so I'm pretty sure it's HW related. And it still isn't getting any signal. It's a bit of a problem because I have to bring it to a store 150km away, but I'll have to do it :crying:
[email protected] said:
That's exactly what I've been thinking.
I was actually able to get it to go through initial setup between reboots and I was able to install a RUU, a the same thing is happening again, so I'm pretty sure it's HW related. It's a bit of a problem because I have to bring it to a store 150km away, but I'll have to do it :crying:
Click to expand...
Click to collapse
Ahh that sucks. Call them and make some excuse about how you cant come to the store and see if you can ship it to them.
I don't know if any fix for theses issues were posted or discussed before but I need some help with my S6 Edge. These are my issues that appeared out of nowhere today:
Touch button doesn't light up anymore no matter the setting or if power save mode isn't on or off.
Auto brightness doesn't work
When making a call the screen turn off, proximity functon is not working if I turn the screen back on during the call using the power button
I already tried resetting the phone as a new device, verified all sensors using the code *#0*# and contacted Samsung with no luck so far. Samsung told me to change the phone for a new one but I don't think the issues are relate to hardware but I'm not sure Maybe related to an update? I never rooted my phone. Any help before I go back to AT&T for an exchange? :crying:
Anyone?
phaserkb said:
Anyone?
Click to expand...
Click to collapse
i would suggest flashing stock..
bunnycool said:
i would suggest flashing stock..
Click to expand...
Click to collapse
Well, I performed a factory reset if that is what you mean. Never rooted my phone before.
Tried to flash stock ROM via ODIN but it failed everytime.
Finally I did, flashed stock with G925AUCU3BOI2 and issues persists. Returning to the store for warranty.