[Q] Note dropping data connection despite strong signal - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hey guys,
My GNote is misbehaving since I bought it. The data connection drops randomly despite the device having strong signal. It would jump from H+ to H or 3G, sometimes drop to G. Whenever this happens, the connection dropx and I get disconnected from all services. The signal, however, remain strong (full bars). Wifi connection is stable and has no issues.
My previous device was a HTC Desire, and didn't have this problem. Logically, it means that the problem is with the Note. I assume that a possible fix is a radio update (current firmware version is LB1, GNote from Germany - I live in the UK, central London).
I couldn't find any information regarding radio (there was one thread that listed them all, but I don't want to root the phone and didn't know what version to choose). Any help on this will be greatly appreciated.
Regards,
Ben

i always have the same issue but still no solution

No ideas, anyone?

none is helping us

Mine was doing the same thing so i went back to XXLA4 modem and that fixed it. Hope this helps!
Sent from my GT-N7000 using xda premium

When I was using the SGS2 most people had similar problem and samsung is aware of it, there was some technical explanation about it also in the SGS2 thread..temporary solution is to disable the hsdpa mode or something like that using the samung secret code..anyway I went back to xxla4 modem which does not have this problem.
Hope this help.
Sent from my GT-N7000 using Tapatalk

Related

Is this the infamous Nexus 3G problem?

before I got my phone I read about all the 3G problems people were having.
when I first got my nexus, there were no issues at all. no dropped service or connection.
I'm in a 3G area (looked at tmobile coverage map) and I see no reason for this to be happening.
my phone will show that I have 3G connection (UMTS) but when trying to use anything that requires a connection, it fails.
on the other hand, HSDPA network works fine and so does EDGE.
I got my phone over a month ago and this hasn't started happening until recently.
I'm always on EDGE network now and if I'm not on EDGE, I have to be on HSDPA in order for me a to send messages or use data connection.
UMTS is broken and does not give connection. I want to call HTC and see if they can replace it but I don't think they'd do it.
anyone else have the 3G problem? I'm sure a lot do, but is it only with UMTS?
This is not the "3g issue" everyone talks about. This sounds like you are either having network issues in your area, or did you flash a new ROM to your phone recently?
RogerPodacter said:
This is not the "3g issue" everyone talks about. This sounds like you are either having network issues in your area, or did you flash a new ROM to your phone recently?
Click to expand...
Click to collapse
I had been on a CM test build and hadn't flashed a rom in a long time.
network issues isn't the problem because my friends G1 yesterday had 3G and I had EDGE.
I don't think it's my SIM card either, not even two years old.
I'm tempted to call HTC because this happened out of nowhere after a good month of no problems.
99% of the time it's a carrier issue.
When the number of users on a carrier grows or jumps on the carrier, the tower signal shrinks it's radius. And if you're in two competing tower areas, then your signal might drop/fluctuate because the phone is swapping between them.
Nothing the phone can do about it. It's probably your carrier issue.
how can that be when my friends right next to me have full bars and 3G while I'm on edge?
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dudebro said:
how can that be when my friends right next to me have full bars and 3G while I'm on edge?
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Change your settings to WCDMA only then.
I've tried and all I get is no connection or occasionally hsdpa.
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I have experienced something like this. I am unrooted and few weeks after having the phone I would see a 3g symbol but be unable to access any data. It has been very frustrating once but generally it kicks in again with a reboot.
A similar issue since installing froyo is that the stock browser wouldn't connect. Other browsers and applications could access data but the stock browser couldn't. It started again later but I now use xscope.
I love android but I hope that the continue to work on its stability because it could be improved
benjatt said:
I have experienced something like this. I am unrooted and few weeks after having the phone I would see a 3g symbol but be unable to access any data. It has been very frustrating once but generally it kicks in again with a reboot.
A similar issue since installing froyo is that the stock browser wouldn't connect. Other browsers and applications could access data but the stock browser couldn't. It started again later but I now use xscope.
I love android but I hope that the continue to work on its stability because it could be improved
Click to expand...
Click to collapse
so is your 3G working now? I'm just going to call HTC and see what happens.
I've tried WCDMA only, flashing a radio, and anything I can find on the web but no luck.
dudebro said:
so is your 3G working now? I'm just going to call HTC and see what happens.
I've tried WCDMA only, flashing a radio, and anything I can find on the web but no luck.
Click to expand...
Click to collapse
Have you tried modifying your build.prop? If not, do a quick search and see if modifying it helps...
chowlala said:
Have you tried modifying your build.prop? If not, do a quick search and see if modifying it helps...
Click to expand...
Click to collapse
what should I search for? I'm not familiar with modding the build.prop.

[Q] Lost GPS and 3G after installing Samsung ROM

[Q] Lost GPS and 3G after restoring Samsung ROM
Guys,
I can't find an answer to this, even though I did search a lot...
I upgraded my phone from 2.1 to 2.2 a few weeks back, and it broke my GPS and 3g, no data connection over the phone network, only WIFI. I enabled the option and added to correct APN settings, but still the 3G (And the associated icon) never worked again.
Few weeks back I installed Darkyys rom and both came back properly, after a few updates with Darkyys roms (7.6/7.8/8.0) and a few disapointments later, I decided to switch to the latest Samsung ROM 2.2.1 JPX, I lost GPS and 3G again, so I tried JPY today, again still no luck.
Any help would be greatly appreciated
Thanking you in advance
Maybe got an other 3G Band in your area than the firmware? The JPX/Y firmwares got a GPS issues I think. GPS don't worked for me too. Tried to flash Darky's v8.1?
Sent from my GT-I9000 using XDA App
Yes I think you are right, I am probably missing the Vodafone Ireland settings for the 3G.
No idea how do I go adding them, anyone?

2G/Edge/GPRS data issue in many places especially while roaming

My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
Sent from my HTC Incredible S using XDA Premium App
Yup ... Edge screws me too once ina while too ... With tata docomo india
Sent from my HTC Incredible S using XDA App
I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
Sent from my HTC Incredible S using XDA App
Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
Sent from my HTC Incredible S using XDA App
Same fluctuations
Sent from my HTC Incredible S using XDA App
Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
Sent from my HTC Incredible S using XDA Premium App
I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
Sent from my HTC Incredible S using XDA App

[Q] S III mini network issue

Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
I'm currently running the ALL2 baseband, but previously had both the ALJL and the ALK6 ones and didn't encounter any such issue...
Before sending it back you could try with a different SIM card, maybe yours is acting up (it sometimes happens, especially with old SIMs).
Seeing how nobody complained of a similar issue though, I don't think that changing your baseband will have an impact, but if you'd like to give it a try you can download original firmwares (that contain the baseband) from here: http://www.sammobile.com/firmware/. In order to install them, just follow the steps in the root thread.
Will do so. I'm going to pit-stop my SIM card @ Vodafone and let you know about it.
It's strange that this happens only deep inside buildings (eg. offices, malls, etc..).
When this happens, usually the data activity indicator disappears OR the S3 mini is using 3G frequencies (not H, not G, but 3G)
Just changed my sim card and the issue still persists...
It's driving me nuts. My feeling is that the S3 mini doesn't lock on a network cell when 2 are available with similar coverage.
Will upgrade to the latest build and let you know about it :banghead:
Sent from my GT-I8190 using Tapatalk 2
And now the handset runs XXALL2 from vodafone uk.
I'm curious if the phone will have that network issue furthermore.
Happy Holidays!!
Sent from my GT-I8190 using Tapatalk 2
bogdangr said:
Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
ci6i said:
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
Click to expand...
Click to collapse
So far there's no difference. Where I live the network coverage is pretty bad, but it doesn't "disconnect in the background".
Only at the office I can test it out for sure or inside massive buildings.
ci6i, go ahead and update; install kies (for drivers only ), get odin3 1.87 and flash it with XALL2 from samfirmware.
Lately I see there is XALL3 available for some asian countries.
I still think that my BlackBerry 9810 is a tank. unfortunately vodafone romania doesn't sync emails two ways via BIS so... :crying: I had to get back to samsungs...
Well, i understand to lose signal if network coverage is bad, but my phone gets "network stuck" in the middle of town. I noticed this few times: at job, the phone stands on the table near me, and i receive sms about missed calls (i have voice calls diverted to voice mail when unreachable). If i try to call or browse the net at this moment, it's impossible until i set airplane mode on then off. All this time, the phone shows full network signal and HSPA data connection.
I'll try to change the firmware after hollidays.
As mentioned above, try to change firmwares (to XXALL2), I've also noticed some network drops when I'm at home (however this is expected in my case), but when I installed this firmware, I noticed some signal gain (full on 2G and +1-2bars on 3G signal).
Hi again.
The same issue even on xall2
Just happened again today in a crowded place.
It goes to "3G" from "H" and then it's gone off the network.
Will try with XALL3 although there is a small improvement concerning "sticking to the network carrier". It seems it'a hard job to get a call when in coverage area...
If still no success, I'll loose my patience with this Sammy...
See ya!
Sent from my GT-I8190 using Tapatalk 2
You get SMS because they use a dedicated network bandwidth for this technology and apparently the S3 mini does not loose connection on this communixation channel.
It appears that S3 mini is dropping voice and data, but not sms and CB (cell broadcast).
Sent from my GT-I8190 using Tapatalk 2
LJL version. No drops. Sometimes when i am on edge of 3G coverage area
Sent from my GT-I8190 using xda app-developers app
Hi, i also have the problem with vodafone Romania. I can't place calls or use data connection. After reboot everything is ok. I tried to switch to Airplane mode and back, but no results.
Same problem over here
bogdangr said:
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
I'm on VF RO, too.
Crappy phone, what can I say.
If it can't follow a network where there is sufficient coverage...
miguelfc said:
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
Click to expand...
Click to collapse
Hi Miguel,
The only workaround for this issue (at least for me) is to keep it in GSM mode (no "AUTO mode", no "WCDMA only").
So the crappy phone won't have to switch frequencies and I can get phone calls (I start considering a luck when the phone rings...)
I'm on 4.1.2 now baseband I8190DXALL3 (latest on samfirmware) and still the same.
You just don't want to know how's everything downloading limted to GPRS
BR,
Bogdan
Does anyone know what's that *# code that enables service / engineering mode ?
I want to select on which network frequencies is the phone allowed to work.
I want to disable 3G mode and leave GPRS, EDGE, and HS(D)PA only.
The reason is that when the issue appears, S3 mini switches from "H to 3G" and "G to 3G" and then it's gone;
Although there are moments when it can fetch data with network on 3G coverage without problems...
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
ci6i said:
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
Click to expand...
Click to collapse
I found out the service code but the RF setup is not "sufforted".
Vodafone has implemeted already 4G in selected areas but it's not about that. On blackberry, iphone and nokia this is not happening.
As a frequency... 3-5 times a day while I'm at the office.
Sent from my GT-I8190 using Tapatalk 2
I'm using it with Orange Spain. I will try using the phone this weekend with another operator to find out if the problem is operator related.

WCDMA problem

I'm having this issue with WCDMA in which it constantly drops to 0 signal bars from full signal, and sometimes I even get disconnected from the network until it decides to jump to full bars again. This happens on all locations, ROM is stock XXLSC deodexed (got it from the user I9000 here in the General section) and the problem just keeps repeating itself. Signal drops completely, then jumps back to full, then fully drops again after a short period..it's extremely annoying since I can only use the slow GSM network, which is useless to me when I need fast internet. I called the network operator and they say they had zero reports on an issue similar to mine, so it's not them.
Sent from my GT-N7000 using xda app-developers app
lukasspro777 said:
I'm having this issue with WCDMA in which it constantly drops to 0 signal bars from full signal, and sometimes I even get disconnected from the network until it decides to jump to full bars again. This happens on all locations, ROM is stock XXLSC deodexed (got it from the user I9000 here in the General section) and the problem just keeps repeating itself. Signal drops completely, then jumps back to full, then fully drops again after a short period..it's extremely annoying since I can only use the slow GSM network, which is useless to me when I need fast internet. I called the network operator and they say they had zero reports on an issue similar to mine, so it's not them.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Maybe you should try another "modem" file or test another real stock Rom.
XXLSC isn't a stock Rom - it's based on the XXLSA leak from sammobile.com with the two OTA updates I got on my device. So it has bugs and you should see it as early beta.
after upgrading to JB i used to have similar issue.. loss of signal.. call quality issue.. i changed the modem to one for my location and it has improved a lot. You could try that too
http://forum.xda-developers.com/showthread.php?t=1645202
My phone was recently in the repair shop because its usb port was busted up. Ever since I've got my phone back, I have this issue and the technician guys are baffled about what it could be. They just changed the connector and nothing else, I don't see how that can cause any issues with the reception. It keeps loosing signal every few minutes, only to jump back to full bars.
Sent from my GT-N7000 using xda app-developers app
I'll just switch back to stock 4.0.4 and see if it helps, but I'm still quite sure that my phone worked fine with XXLSC leak for a long time.
Sent from my GT-N7000 using xda app-developers app
Update on the situation......I gave the phone to the official Samsung service shop, they tried everything, from changing software to cleaning/changing antennae connectors, and nothing fixes the problem. Most likely I'll have to get the motherboard switched, which costs about 210 euros. Pissed beyond belief right now, would rather just throw the phone away.

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