Database Develop

[Q] Samsung Galaxy S not connecting

My Samsung Galaxy S purchased Oct 2010
Model number GT-I9000
Firmware version 2.1-update1
Baseband version I9000XXJM2
Kernel version 2.6.29
Build number ECLAIR.XWJM3
Running latest version of Samsung KIES on Windows 7. Trying to upgrade to OS to Froyo
When I connect my phone via usb I get notification
Installing device drivers
then
device driver software not successfully installed
MTP usb device Failed.
It seems Windows 7 is not recognising Android driver(s) on my phone. Is this a known/new issue? I connected my phone to a Windows XP machine and it recognised the phone straight away and was visible in KIES. Is there a setting in Windows 7 that needs to be adjusted perhaps? Can anyone offer a suggestion as to how to recify this problem?

not recognising Android driver(s) on my phone. Is this a known/new issue?
Multiple posts on the forum .
MTP usb device Failed. >>> search
jje

have you tryed to reinstall kies? and u can firs put phone on mass storage and wait to install drivers =)

I had an older version of KIES, did a search for Galaxy S updates, one of which was an updated version of KIES, now installed. I put the phone in mass storage mode, connected, then it told me to exit mass storage mode, had to disconnect in order to do so. Have searched MTP usb device on this site, read the archived entries and varied solutions, none of which work. Fairly sure its a Windows problem, because as I eluded to previously, it connects to Windows XP no problem.

Windows recognises my phone in Real Player mode, but not in KIES mode! KIES then says connection mode not supported, please connect in KIES mode, the Windows fails to recognise my phone.

rpjd said:
Windows recognises my phone in Real Player mode, but not in KIES mode! KIES then says connection mode not supported, please connect in KIES mode, the Windows fails to recognise my phone.
Click to expand...
Click to collapse
There is a lot of thread about it, but well...
Start fresh:
- Uninstall Kies (phone not connected)
- Clean your registry with ccleaner (google it)
- restart your PC
- Dowload the last 2.x Kies realeased from samsung website
- Install Kies as administrator
- Go in your SGS setting device -> Application -> devlopment -> Uncheck USB debugging
- Restart your phone (even if not needed, do it)
- When the phone is up, plug the USB cable.

No luck with that either!

rpjd said:
No luck with that either!
Click to expand...
Click to collapse
It should work no matter what:
Your windows 7 system have a problem somewhere (Drivers outdated?, antivirus?, firewall?, service not properly started? etc.. can be a lot of external things)
If you checked all that, it could be an hardware issue (i doubt that)
Are you using the stock USB cable right?
Anyway triple check everything, update, restart. It must work or you have or you are a very very very special case (i doubt that too).

Its an odd one alright

I'm reasonably confident, while not being an expert, that Windows is the problem, only wish I knew what exactly. I'm asking on Windows forums as well.

[Q] Galaxy Tab Driver Problem

Hi to all,
I hope people here can help me solve my gt problem connecting with my pc (win7), I already download this Samsung_P1000_USB_Drivers and install to my computer, still Kies cannot detect my tab.
Some say you don't need any driver if you're using Win7 but why I encounter this problem.
Some say you need to turn off the USB Debugging before you connect your tab from your pc but still I encounter this problem.
Some say install the driver from Kies built-in driver but still encountering this problem.
My GT O/S still stock, its still intact since I out my GT from the box.
Please share me your experience if you encounter this problem and how you solve it, I can't flash any rom because my pc can't detect my tab at all.
Thank You and Regards to all.

[email protected] said:
Hi to all,
I hope people here can help me solve my gt problem connecting with my pc (win7), I already download this Samsung_P1000_USB_Drivers and install to my computer, still Kies cannot detect my tab.
Some say you don't need any driver if you're using Win7 but why I encounter this problem.
Some say you need to turn off the USB Debugging before you connect your tab from your pc but still I encounter this problem.
Some say install the driver from Kies built-in driver but still encountering this problem.
My GT O/S still stock, its still intact since I out my GT from the box.
Please share me your experience if you encounter this problem and how you solve it, I can't flash any rom because my pc can't detect my tab at all.
Thank You and Regards to all.
Click to expand...
Click to collapse
Can odin detects your tab? Another note is, is kies with the latest version?

fastcx said:
Can odin detects your tab? Another note is, is kies with the latest version?
Click to expand...
Click to collapse
Hi fastcx,
ODIN can't detect my GT, and I think I have the latest Kies which is version 2.0.0.11014_49.
Purchase in Riyadh
Some info of my gtab
PDA: P1000JPJK2
PHONE: P1000JXJK2
CSC: P1000JPJK1
Personalization Status
--------------------------------
Network Lock: Off
Networj Subset Lock: Off
SP Lock: Off
CP Lock: Off
Guys need your help regarding my problem.

Try to uninstall the drivers. You can do that with many uninstaller programs or you can use system restore. Go to settings and set galaxy tab connectivity to samsing kies. Connect your galaxy tab (make sure to disable debugging mode). Windows will install drivers which might take a few minutes. As for odin try to go to downloas mode by holding volume down and power button. If you get a yellow shade with com#. Your tab is recognised and connected.
Hope it helps!

Same issue with Kies not detecting SGT
I'm new to the forum, and a new SGT owner, so my knowledge is limited. I have been researching these forums along with some help from the unlockr.com. Kies would not detect my tab. I downloaded the Samsung New PC Studio, and was able to have my drivers downloaded through this software. My tab is now rooted. I still don't know what else to do with the rooted tab at this point, but I'm still researching.

dxwilliams40 said:
I'm new to the forum, and a new SGT owner, so my knowledge is limited. I have been researching these forums along with some help from the unlockr.com. Kies would not detect my tab. I downloaded the Samsung New PC Studio, and was able to have my drivers downloaded through this software. My tab is now rooted. I still don't know what else to do with the rooted tab at this point, but I'm still researching.
Click to expand...
Click to collapse
Hi dxwilliams40,
What Samsung New PC Studio version you have?
Can you give me the url where you get this software?
Also, can you give me the procedure on how you get the driver using this Samsung New PC Studio?
TIA.

DarkPal said:
Try to uninstall the drivers. You can do that with many uninstaller programs or you can use system restore. Go to settings and set galaxy tab connectivity to samsing kies. Connect your galaxy tab (make sure to disable debugging mode). Windows will install drivers which might take a few minutes. As for odin try to go to downloas mode by holding volume down and power button. If you get a yellow shade with com#. Your tab is recognised and connected.
Hope it helps!
Click to expand...
Click to collapse
Hi DarkPal,
I uninstalled all samsung drivers and kies but still gt is not detected by win7.
I tried also download mode by holding both power and down volume button and odin 1.3 and odin 1.7 not detect my gt.
Any more idea?
TIA.

[email protected] said:
Hi DarkPal,
I uninstalled all samsung drivers and kies but still gt is not detected by win7.
I tried also download mode by holding both power and down volume button and odin 1.3 and odin 1.7 not detect my gt.
Any more idea?
TIA.
Click to expand...
Click to collapse
This sound worrying When you plugged in to your pc, did your tab's battery icon change?

fastcx said:
This sound worrying When you plugged in to your pc, did your tab's battery icon change?
Click to expand...
Click to collapse
Yes, it goes to recharge mode, this is the only thing I can only use between my gt and my computer is to recharge.
To all XDA member's who have this problem before and solve it, please share it to me, I can't move from here I have a good device but I can't maximize the use of it.
Regards to all,

Yes as a matter of fact i have more ideas. Press on menu button while on home screen, go to settings then wireless network and then choose usb settings. Choose ask on connection, if your tab is set on kies. If its set on mass storage set on kies, we all know windows installs no drivers for mass storage. Also try connecting tab on other computer and see if it connects preferrably with other OS. Sorry to disagree still doesnt seem worrying because i faced problem with a samsung mp3 player which used to give me hell with connecting using mtp (media transfer protocol). If it connects to other computers download mtp protocol from microsoft website manually. I will dig it up for you if you report that its working on other computers. Also will dig drivers from my own W7 machine 64 bit to see if it helps.
EDIT did a quick search online. Connect your galaxy tab in kies mode WHIlLE installing kies. Seemed to help many android galaxy S users.
W7 PORTING KIT DOWNLOAD: http://msdn.microsoft.com/en-us/windows/hardware/gg463543

DarkPal said:
Yes as a matter of fact i have more ideas. Press on menu button while on home screen, go to settings then wireless network and then choose usb settings. Choose ask on connection, if your tab is set on kies. If its set on mass storage set on kies, we all know windows installs no drivers for mass storage. Also try connecting tab on other computer and see if it connects preferrably with other OS. Sorry to disagree still doesnt seem worrying because i faced problem with a samsung mp3 player which used to give me hell with connecting using mtp (media transfer protocol). If it connects to other computers download mtp protocol from microsoft website manually. I will dig it up for you if you report that its working on other computers. Also will dig drivers from my own W7 machine 64 bit to see if it helps.
EDIT did a quick search online. Connect your galaxy tab in kies mode WHIlLE installing kies. Seemed to help many android galaxy S users.
W7 PORTING KIT DOWNLOAD: http://msdn.microsoft.com/en-us/windows/hardware/gg463543
Click to expand...
Click to collapse
Hi DarkPal,
I do 1 by 1 your advice but in the ended it's still the same, I installed MTP from your link but my PC can't detect my GT.
I attached my GT from our 2 laptops both Win7 but they can't detect also my GT.
Hope you have more plan
TIA

Still more plans. I have phd with samsung devices not connecting to many windows pcs (dunno if faulty drivers submitted to microsoft by samsung or issue in an end user enviroment. Anyway few question: is your galaxy in usb debugging mode? Tap menu then choose settings applications development. Make sure USB is not in debugging mode.
EDIT: is the usb charging fine? Is there any USB detections on tab screen. I read reports of faulty usb cables. If you have another SGT cable try it and see if it connects.
If uave the luxury connect other mtp devices like ipod or ipad or othe media players. This will sure exclude a pc or OS problem.
EDIT2 Here is a guide i followed back in mp3 days:
Go to samsung support site and download latest samsung kies (must be latest) and uninstaller package.
If u still have kies uninstall it with this package. If not run it anyway to remove any residual files. A cleaner program will clean as well.
Reboot your pc and your SGT.
Install samsung kies (make sure you run it as an administrator whether setup or program launch).
Now in your galaxy tab make sure usb settings is set to kies.
Fire up kies and connect your galaxy tab.
If there is no signs of connections. Access device manager and look for any imprperly connected device (would show as a yellow exclamation mark or saying unknown device). Reinstall kies USB driver. Disconnect tab and reconnect.
Few important notes:
Connect tab directly to the pc not via usb hub or similar apparatus (tab takes power from pc as well as data).
Update your windows media player to latest version (i know its bloated and hogs system resources but it has latest mtp repositories).
Always execute command as an adminstrator. Whether launching or installing.

I had the same problem long time ago. I solved changing the USB port. Befor I used the front case one...the I switch the port in one of the back case and it was working without any issue. Try this. I hope it help!

DarkPal said:
Still more plans. I have phd with samsung devices not connecting to many windows pcs (dunno if faulty drivers submitted to microsoft by samsung or issue in an end user enviroment. Anyway few question: is your galaxy in usb debugging mode? Tap menu then choose settings applications development. Make sure USB is not in debugging mode.
EDIT: is the usb charging fine? Is there any USB detections on tab screen. I read reports of faulty usb cables. If you have another SGT cable try it and see if it connects.
If u have the luxury connect other mtp devices like ipod or ipad or othe media players. This will sure exclude a pc or OS problem.
EDIT2 Here is a guide i followed back in mp3 days:
Go to samsung support site and download latest samsung kies (must be latest) and uninstaller package.
If u still have kies uninstall it with this package. If not run it anyway to remove any residual files. A cleaner program will clean as well.
Reboot your pc and your SGT.
Install samsung kies (make sure you run it as an administrator whether setup or program launch).
Now in your galaxy tab make sure usb settings is set to kies.
Fire up kies and connect your galaxy tab.
If there is no signs of connections. Access device manager and look for any imprperly connected device (would show as a yellow exclamation mark or saying unknown device).
Click to expand...
Click to collapse
Hi Again;
Debugging mode is off when I tested all your instruction on my sgt.
I uninstall Kies restart, download from samsung Kies 2.0.0.11014_49 and install it again, restart, test sgt fail again.
Win7 detect my sgt when you put on usb.
My sgt can recharge on my win7.
iPhone 3gs, iPhone 4, Blackberry 9780, iPad Wifi+3g all working with the same usb I use for sgt.
I hope you still have option that we can test

it look like you having problem with the data cable..... do you have another cable to try!

Well 2 options. A trick I never understood by Samsung support. Remove the Cable from PC while on keys wait 30 seconds and repeat procedure 3 times. Hopefully it will detect.
Also Cable could be the culprit as Ironically All SGT don't have exact same cables. You have to make sure you buy exact stock cable if you need a replacement. Ebay cables fail almost always even if it does the charge function.
you said w7 detects SGT when you put on USB. What type of detection Care to elaborate?

DarkPal said:
Well 2 options. A trick I never understood by Samsung support. Remove the Cable from PC while on keys wait 30 seconds and repeat procedure 3 times. Hopefully it will detect.
Also Cable could be the culprit as Ironically All SGT don't have exact same cables. You have to make sure you buy exact stock cable if you need a replacement. Ebay cables fail almost always even if it does the charge function.
you said w7 detects SGT when you put on USB. What type of detection Care to elaborate?
Click to expand...
Click to collapse
" USB Device Not Recognized " error occur when you put sgt on my computer.
And the removal of USB cable doesn't work also.
This is the original cable came from sgt box, it's new like 3 months only, anyway I will try to buy another cable and I hope this will work.
But anything you want me to try much appreciated, dunno where I can find original sgt cable, specially you mention buying online we don't know if genuine from samsung.
tnx man.

If device shows in device manager with yellow excalmation mark right click and uninstall unplug and try to plug the device again. And I Think i found a solution as odd as it seems first remove all usb devices connected to your pc ,flash drives, phones, pdas etc . You can even uninstall it by removing these devices from the device manager to uninstall these drives completely so they can be identified newly. Here is the weird part shutdown i mean pull the plug on computer wait 5 minutes to restart. A cold boot forces computer to reidentify usb ports. Reconnect and see if it works.
Also update your pc motherboard controllers from your pc driver site if w7 doesnt natively identify it.
EDIT follow this link instructions: www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html. Seem to helped others.

DarkPal said:
If device shows in device manager with yellow excalmation mark right click and uninstall unplug and try to plug the device again. And I Think i found a solution as odd as it seems first remove all usb devices connected to your pc ,flash drives, phones, pdas etc . You can even uninstall it by removing these devices from the device manager to uninstall these drives completely so they can be identified newly. Here is the weird part shutdown i mean pull the plug on computer wait 5 minutes to restart. A cold boot forces computer to reidentify usb ports. Reconnect and see if it works.
Also update your pc motherboard controllers from your pc driver site if w7 doesnt natively identify it.
EDIT follow this link instructions: www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html. Seem to helped others.
Click to expand...
Click to collapse
to make my life easier, now i use sony vaio i5 eseries with win7 64 bit.
so now the only device connected to my laptop is the sgt but still the device no recognized.
i go to device manager, i dont have the yellow exclamation instead i have the erroneous usb which i uninstall and restart try to connect again and still the same
maybe i need to find a new usb cable for sgt.

[email protected] said:
to make my life easier, now i use sony vaio i5 eseries with win7 64 bit.
so now the only device connected to my laptop is the sgt but still the device no recognized.
i go to device manager, i dont have the yellow exclamation instead i have the erroneous usb which i uninstall and restart try to connect again and still the same
maybe i need to find a new usb cable for sgt.
Click to expand...
Click to collapse
Still not giving up on you my friend. Try to put the tab in download mode (power and vol rocker down). Reboot computer and in device manager uninstall it. Disconnect the cable and reconnect it.
I have a final solution for you it involves installing heimdal usb drivers to your computer

I want to update via Kies, but can not connect

I have a Bell SGS. I updated it once from 2.1 to 2.2...now I'd like to update to 2.3.
My computer/Kies will NOT see my phone. I've done some searching, but I literally have no idea what I'm doing. I've done a factory reset on my phone hoping that would help...it didn't. I've re-installed Kies...no dice. Tried re-installing the drivers via Kies...nothing.
Any suggestions would be appreciated. Someone willing to help me step by step via e-mail would be even better.

60+ views and not a single suggestion?
I don't understand why my PC can't see my phone AT ALL.

Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.

Last time my phone was not recognized it was a broken USB cable

If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.

Geryatrix said:
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Click to expand...
Click to collapse
My update from 2.1 from 2.2 was done through Kies.
Black Rose said:
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Click to expand...
Click to collapse
Okay, I downloaded Odin 1.85. I found and downloaded the KG3 files, then extracted them. I got Odin all setup, put my phone in to download mode, connected it to the PC...Odin never detects the device.
TheAshaman said:
Last time my phone was not recognized it was a broken USB cable
Click to expand...
Click to collapse
After doing the above, I tried a different USB cable in a different port.
Any other suggestions guys?

First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.

disclaimernotice said:
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
Click to expand...
Click to collapse
As per my first post, I can NOT get my PC to see my phone.
I just tried plugging it in to another computer here at work. I'm using TW launcher, USB Setting = Ask on Connection...no dice. When I plugged in the cable, I chose mass storage, and the MTP starts...it says that it's connected to the computer...but the computer doesn't see it. Both computers are running XP.

first make sure that you have USB DEBUGING in settings/applications/development
if this will not help
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
-you can and maybe should download usb drivers for samsung phones from this thread and install them
[Driver] [31.10.2011] SAMSUNG USB Drivers for Mobile Phones +LATEST UPDATED VERSION+
when everything is setted up, instlled, up to date and kies is loaded
connect your phone
and now saay what is exaactly happening after you followed those points exaact and you connect phone
---------- Post added at 07:52 PM ---------- Previous post was at 07:49 PM ----------
is there any sound from PHONE when connecting usb?
is there any sound from PC when connecting usb?
what is happening on statusbat when you connect usb?
what is happening at kies window when you connect the phone ?
what is happening at phone display when you connect the phone ?

What is kies? ^^

-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
Click to expand...
Click to collapse
I've done most of this a few times. The bolded section I'm not sure how to check. I've downloaded the drivers a couple times too...but am not sure I'm installing them 100% correctly.
is there any sound from PHONE when connecting usb?
No, but I have my phone set to silent...ALWAYS. It DOES vibrate though to indicate it is plugged in.
is there any sound from PC when connecting usb?
No.
what is happening on statusbat when you connect usb?
I assume you mean the battery status indicator in the notification bar? It shows that the battery is charging.
what is happening at kies window when you connect the phone?
Nothing...literally.
what is happening at phone display when you connect the phone?
Because I have "USB Setting" set to "Ask On Connection," a menu pops up with three options: Samsung Kies; Media Player; Mass Storage. None of the options seem to do anything. Even with USB set to "Samsung Kies," nothing happens.
Click to expand...
Click to collapse

Sometimes my computer also fails to recognize the phone. What i do is restart the computer/restart the phone/try again later.
Make sure your Kies is updated.
Try on another computer.
Last option: Give it to Samsung Service Center. They will mostly do it for free or for a very minimal fee.

do this http://forum.xda-developers.com/showthread.php?t=1379650
just ignore the portions for ICS

Thanks for the suggestion. I've downloaded all the files. I've also done a factory reset as well as formatted the internal memory card. As far as I can tell, my phone is as close to stock as it possible could be.
I can NOT connect my phone to ANY computer. I've tried four different computers now. Tried installing the USB drivers on one of them...nothing.
I'm starting to think that I have a hardware issue. The phone recognizes that it's connected to a PC though...so I'm not 100% convinced.

Okay...so there has been a new development.
I grabbed another phone (Samsung I997R), and tried it using the same cable and same USB port, and it recognized the phone instantly. Was able to enable Mass Storage and see everything on the phone.
So, that being said, does anyone know why my I9000M won't be seen?

You have already tried everything you could, so new just goto the Samsung Service Center and ask them what the problem is.
Sent from my GT-I9000 using XDA App

Yeah, I'll have to do that I think.
I tried plugging it in to a laptop running Linux last night...still no dice. My buddies SGS2 was recognized immediately.
I toured over to the Bell store last night for ****s and giggles, and the Samsung rep happened to be there. Dude didn't really know anything though...said he's only been on the job for a couple months. Plugged it in to the PC at the store...same deal.

I assume your phone charges OK when using the wall wart or plugged into a PC?

Yup...charges perfectly fine. The phone even recognizes when it's hooked to a computer (launches whichever USB mode is selected). It's just NOT being seen by any computer I plug it in to...but other phones are recognized using the exact same equipment (i.e. USB cable, computer, port, etc. are all the same).

Is it rooted? A guy i work with said kies wouldn't recognize it after rooting his.

Windows will not connect to P7310

Happy new year all,
I have a 8.9 wifi only 32gb amazon.com version 7310.
I can’t get it to connect to my windows PCs (multiple PCs) ANYMORE…I have the drivers installed, but when I plug it in, windows will ask me for the driver and when it tries to install it I get an error (device not installed properly).
Some history:
I have the usb driver (“GT-p7510_USB_Driver_v1_3_2360_0-Escape.exe”) installed from the thread: “[GUIDE]Root, Bootloader Mode, ODIN, Recoveries & NANDROID Backup [7300/7310]”
Fresh off the box I hooked the tab up to my windows XP PC using the above driver and my PC recognized it. Also ODIN connected too.
I installed CWM (“Overcome_CWM_Recovery_v5.1.2.6_P73xx.zip”) from the above thread and rooted the tab using the root file (“Root.zip”) also from the above thread.
After that I couldn’t get the tab to be recognized from my PCs. But ODIN still works.
BTW, I’ve also tried Samsung Kies but it did not work (couldn’t connect to the tab).
I did a hard reset but I still have the same problem!!!
I need to be able to move files from my PC to the tablet as fast as possible. Wifi works but it is slower than usb 2.0!!!
Any help?
Thank you,

Have you tried uninstalling the drivers, restarting, then installing again? Sometimes Windows is a bit iffy. Also, the drivers from Kies are kinda different and tend to conflict (happened to me once). Another tip I'll give you: certain ROMs tend to hate having USB Debugging set to ON at Settings > Applications > Development. They just won't connect through USB while having that set to ON. I found this behavior on Android 3.1 ROMs, haven't had it in the KJ5 firmware and it's been almost two months with it. Best of lucks solving this!

issue solved by re installing the kies
Thank you for your suggestion.
Re installing kies and the latest kies update solved the issue.

Help with driver issue

Hello all! I have a unlocked Note 9, this is my 2nd one. Both I have wanted to restore back to 8.x from the beta, ODIN, and smart switch are not working. They are recognized, and then when the phone restarts into download mode they basically just sit there, do nothing. I started to think it might be the driver for download mode, not installed right, so it cant find the phone correctly. So can someone confirm this is what you see / should see when the phone is in download mode
SAMSUNG Mobile USB CDC Composite Device
Thank you!

JediSamReye said:
Hello all! I have a unlocked Note 9, this is my 2nd one. Both I have wanted to restore back to 8.x from the beta, ODIN, and smart switch are not working. They are recognized, and then when the phone restarts into download mode they basically just sit there, do nothing. I started to think it might be the driver for download mode, not installed right, so it cant find the phone correctly. So can someone confirm this is what you see / should see when the phone is in download mode
SAMSUNG Mobile USB CDC Composite Device
Thank you!
Click to expand...
Click to collapse
I Havnt played with the note 9 in terms of flashing or rooting as I have the SM-N960W Canadian Snapdragon version and there is no way yet. I've used Odin many times to flash and it can be fussy for a few reasons, I rooted my Galaxy S7 and nexus 5 and a few others. My tips would be....
First Uninstall Samsung driver.
Then Download "usbdeview" on your pc and Uninstall any previous USB connections labeled Android or Samsung or related, as this will allow you to start off as if it's a fresh connection.
Re-Install Samsung USB drivers, then....
Plug in Using stock OEM Samsung Note USB cord and wait for it to connect and drivers to be recognized.
If no luck there try a different USB port. USB 2.0 May work if your using USB 3.0 and it isn't.
Try a different version of odin, there are many, also running odin as administrator may help but not necessarily for sure.
If all this fails try on another computer or laptop. Make sure you only select the proper/necessary options in odin.