Hi guys. I've been a member of this forum for a fair while now and you guys are the most helpful, wonderful and pleasant people to ask appropriate questions to, so I pray that a fellow statesman can help me with this problem.
I hooked up my TyTn II to my PC yesterday and noticed it wasn't working, trying everything software didn't help. I pulled the USB cord out and to my surprise, the furthest right pin was pointing a little bit wrong. So, I spent an hour carefully moving it back in place, connected it up, worked.
I have two methods of hooking up, one to my PC and another to a wall charger that came with my BluANT Bluetooth Car Kit. After reading that non-standard ports on anything other than an official HTC product can bend and damage pins because of the way they are designed or somesuch, I became a little paranoid.
But, everything was working fine.
Until this morning.
The furthest right pin was ON TOP of the pin to the left of it. I spent another hour moving it back in place, tried to plug it in to the computer, didn't want to go all the way in. I did not jam it. I did not push it. Looking at the pins I saw that the furthest right has completely ****ed itself. I can't see exactly if it's snapped or just bent right around, but it won't sync and it won't charge.
Fonebiz are apparently the HTC repair people in Australia, is it possible that the whole chargeport can just be replaced and I can have my phone back relatively soon?
Answers as soon as you can guys, I really can't go without a phone for long.
P.S. It's Friday and I'm getting an engaged signal everytime I call their Adelaide office.
Please help me.
EDIT: I am using a cooked ROM, running Touch Commander so it all looks legit on the surface, apart from the boot screen. I am hoping that this doesn't get the phone sent straight back to me, because it's a hardware issue. Am I correct?
darkstarwastaken said:
Fonebiz are apparently the HTC repair people in Australia, is it possible that the whole chargeport can just be replaced and I can have my phone back relatively soon?
Click to expand...
Click to collapse
I'm not familiar with what repairs that company undertakes and how quickly but certainly if you've been reviewing these forums for a while you'll know there are plenty of companies elsewhere that offer a broken USB port repair service. There really is something wrong with whatever you're plugging in to your TyTN II or how you're doing it. I've had mine since they first came out (bought it here in the UK at the end of September 07) and haven't had a single problem with the port despite regular usage of my charging cradle, non HTC official AC Adapter (the original HTC one blew up after a couple of weeks and 4 recharges), 3-in-1 USB adapter and 3 HTC Headsets. All pins are still straight as a die and connections rock solid. I'm careful not to get any dirt in it and always gently plug in the device straight on.
EDIT: I am using a cooked ROM, running Touch Commander so it all looks legit on the surface, apart from the boot screen. I am hoping that this doesn't get the phone sent straight back to me, because it's a hardware issue. Am I correct?
Click to expand...
Click to collapse
If you're wanting it repaired under warranty there are instructions in the wiki about restoring your device to it's 'as from the factory' state and you could use the micrSD method to restore all except your spl - that final step needs a working USB port (one of the risks in running a non-official setup while under warranty). I don't know what your chances are but I suspect a little better if only the spl is non-official than the whole lot (irrespective of what it looks like on the surface). Even if you have to pay for the port to be replaced though, as long as it's just a case of soldering in the new connector, that service doesn't cost the earth (at least from the American website I saw offering the service).
In all honesty Kiwi, I think the guy I bought the phone from didn't take care of it in the short time he had it.
But I got a TyTn II for $250 AUD. I'm happy to spend $80 odd to get it repaired in a neighbouring state.
Thank you for your words of wisdom, I am having it repaired as we speak.
MOds feel free to move if in the wrong section
**I also have searched this problem before creating a new thread
I recently dropped my phone(thats in a hard plastic protective case) approx 2 feet onto the ground. I picked my phone up pissed at my clumsiness and i noticed the phone was still working perfectly fine but everything that is supposed to appear dark is now light and vice versa. Im kinda low on funds right now but i was wondering are there any alternatives other then a screen replacement
Just checking in I have tried a few things any input would be appreciated...I think im going to go to cingular
I will post up pics to show what the phone looks like to help others who may experience this problem
It could be false economy attempting a repair yourself
NcAlien said:
Just checking in I have tried a few things any input would be appreciated...I think im going to go to cingular
I will post up pics to show what the phone looks like to help others who may experience this problem
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Click to collapse
I wouldn't go buying a replacement screen off the bat, it may simply be something like the flex cable has come slightly ajar. A good repair centre that know their stuff will correctly diagnose it, only replacing whats required (possibly saving you money from buying parts that aren't needed).
Thanks now my next issue...lol is finding a reputable repair shop
I have been to two places thus far and one person looked at my phone and simply said thats going to be $140 to repair before taking it apart or any diagnostics and another place wasnt even familiar with my phone so the search continues
And thanks for the help
I've had my tilt for a little over two years now and it seems the hardware has finally gave in. About two weeks back, the phone repeatedly got got stuck in a white screen when returning from sleep mode (as identified here: search "white screen issue"). I chose to dismantle the phone and replace the flex cable with one I had salvaged from my friend's dead tilt. Fortunately the white screen went away. In turn, I lost the use of the memory card slot, the touchscreen functionality only worked in landscape mode, and worst of all my sim card is no longer identified. Trying to revert back to my old tilt's flex cable gave me a empty screen all together. My question is, whether I should purchase both a new flex cable and screen or whether a flex cable alone will do? Moreover should I take a chance and dismantle an old tilt sold on eBay? Or just buy a new cable shipped all the way from China as there seems to be no US sellers? Any and all advice is welcome.
Sounds like you may have a loose/bad connection plug, need to recheck assembly.
The old ribbon probably failed completely due to extra stress during dissembly.
Parts from china are mostly copy parts & the quality is normally awful, buying a salvalge phone is a good option if price is right.
For sure a few forum members will have Kaiser spares.
Mister B said:
Sounds like you may have a loose/bad connection plug, need to recheck assembly.
The old ribbon probably failed completely due to extra stress during dissembly.
Parts from china are mostly copy parts & the quality is normally awful, buying a salvalge phone is a good option if price is right.
For sure a few forum members will have Kaiser spares.
Click to expand...
Click to collapse
Thanks for the response, but I disassembled time and again to check the connectors with the utmost care mind you . After some thought, I decided the salvage phone was not a a good option as those may have severe wear on the cable as well and I'm not willing to wait around for a week for the item to arrive to find its dysfunctional (or nearing its fate). Fortunately, I found a legitimate eBay seller in NY who has the new flex cable. Hopefully if the phone recovers, I will update for those who might come upon this thread and have found themselves in a similar situation.
Hello,
I have recently bought nexus one and now randomly I have problems with the screen - I click on one place and it does something totally differently. It is fixed if I turn off and on screen. Before posting the question I did do my homework - I found this
- Q5: Sometimes my screen registers touches in incorrect places, and I need to turn the phone off and on to make it work correctly again
A: This is a hardware problem, nothing can be done about it. Nexus One's digitizer sucks.
in FAQ and found out that screen can't be calibrated. Now the questions that I have are:
1) Do all of the nexus ones have this issue? Would you advice me to return the phone and get a different model or replace for the same model (I already have bought screen protectors and case).
2) How often does this happen?
3) Is this a truly a hardware issue or software issue?
If this is a hardware issue - can it be fixed by software (e.g. by restarting the driver for the digitizer every minute or something like that...). I've read somewhere on this forum (or on a different one) that motorola had similar issues and they have released a patch that has fixed the issue
4) Are their any hopes it will get fixed in future releases?
5) People who have the same phone - how often do you have to turn off and on it (the screen - not reboot)?
Any other issues I should be aware of?
About the phone - its android 2.3.4
1) Yes. Some are more affected, some are less, all have it. It also depends on a zillion of factors - including climate, average finger moisture, etc.
2) See answer 1.
3) I've never looked at the code, but Nexus One is out for a year. If it was possible to fix - I'd bet it would have been done by now.
4) See answer 3.
5) See answer 1.
You've done your homework, but still came to ask "just in case". Well, the answers didn't change for the last 1/2 year.
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Screen protector is known to cause less sensitivity and less responsive screen, which might account for some of the trouble.
People got used to it.
It mostly depends on the moisture and heat - the hotter the phone, the more likely is the screen to fail. Without moisture and with casual use it'll fail once a day or so. When playing a game, it can fail more than once an hour.
stillwater2 said:
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Click to expand...
Click to collapse
It happens to all nexus ones, its a hardware problem. But it only happens about once or twice a week, so most people just live with it. Just turning off then on the screen fixes it, so only takes a second to clear the error.
Also heat seems to cause it, particularly when its charging.
I go weeks without ever seeing the issue. Other times I see it once a week. It sucks but not a huge deal really.
Hi guys,
Just a quick question.... if this problem is hardware and relates to the digitizer then is it worth just replacing the digitizer?
I notice you can purchase a replacement digitizer on eBay.
Is it worth a try? And if so, is the N1 easy to take apart?
I've taken other phones apart and repaired them so have some experience.
If you replace it all you're doing is waisting your time. It will be the same thing. It is not like the digitizer is broken/failing or anything. It just sucks. Its not broken. Better way of thinking of it is a hardware limitation.
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Well, I'm pretty surprised no one filed class action suit against Google or HTC for supplying faulty digitizers on Nexus One
---------- Post added at 04:50 PM ---------- Previous post was at 04:12 PM ----------
jamjam11 said:
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Click to expand...
Click to collapse
wow! which seller did you buy it from? is it an OEM part or third party? was the multi-touch issue fixed e.g. X-Y axis all over the place when fingers come too close together? does it now register more than 2 fingers?
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
jamjam11 said:
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
Click to expand...
Click to collapse
I would love to know what sort of problems did the new digitizer fix?
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
wait so a new digitizer fixed the issue?
so theres a different version of this digitizer?
or is the model and product number still the same?
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
sweet! I have the exactly the same issue! so yeah...i'll replace the digitizer. thanks!
---------- Post added at 04:16 AM ---------- Previous post was at 04:12 AM ----------
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
Do you have the part number of this new digitizer you replaced? it turn out there are a number of OEM parts with different parts number
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
jamjam11 said:
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
Click to expand...
Click to collapse
Thank you for the information, so it turn out nexus one have quite a number of unresolved issues. I was wondering why didn't big G did not order product recall for people with faulty digitizer?
I looked around and found that a number of users have having all kind of issues after replacing the digitizer. Geez...what should I do? Perhaps I should take it to a professional phone repair shop?
poor reception
http://forum.xda-developers.com/showthread.php?t=961274
broken digitizer connector
http://forum.xda-developers.com/showthread.php?t=904013
replacement experience
http://forum.xda-developers.com/showthread.php?t=797203
Well, luckily for me no problems as yet (though never say never!).
The most important thing when taking the phone apart is to take your time, and memorise where everything is located. Be firm but not heavy handed. There are some delicate parts inside the phone so you have to be careful.
Common sense really.
I've had no issues with signal strength. I get HSDPA most of the time, or standard 3G. My data (internet) is working fine and so is GPS.
Inside the phone there are a couple of connectors that control signal so you have to be careful and make sure if they disconnect that you reconnect them again properly.
I build and repair computers and laptops. If you've ever taken a laptop apart that has wireless LAN capability then you'll know there are specific wires which connect the antenna to the motherboard. The same applies in the N1 but on a smaller scale.
Good luck to anyone who tries this!
does anyone from the UK have a source to get a new digitizer from that fixes the heat related issue?
ebay has one for £22.50 (id: 10goodseller2012), and i'm almost ready to click BUY, just want to see if anyone else has more info before i 'blindly' click buy...
edit: i should add, 'e_cell' seller no longer has the N1 digitizers listed...
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
bassmadrigal said:
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
Click to expand...
Click to collapse
i too was sceptical, and i still am.
however, I've replaced the digitizer and so far it's perfect! i'm not sure it's placebo as i could get it todo it 100% of the time.
prior to ordering the new digitizer, i ran tests to see at what temp ranges the screen would play up - according to the battery temp (Battery Monitor Widget), it will play up over 40c.
what i SUSPECT is the fix, is the digitizer i bought is a newer hardware revision than the one i had. the new digitizer did come with it's own chip on the flexible PCB.
i did mean to write down the new digitizer number and compare from the old one to see if they have revised it - alas, i forgot to get the new number. (old one is 940-473-1r5)
its been installed for almost 2 hours now, and on test for around an hour to build up heat - screen on full, camera on, GPS on (using aLapRecorder HD) and it's perfect. before i could guarantee a problem with screen dimmed, camera on, GPS off, so early impressions are good!
I'll give it a proper test tonight on the way home from work - it'll have the windscreen blower aswell..
Hi XDA,
I have an i9000 and a Captivate. One sad day last week, I dropped my captivate and cracked the screen . When plugged in or powered on, the 4 soft touch-keys at the bottom do light up and I can press them (they go dark as I press them, then light back up as they normally would).
I'm OK with paying $80 for a replacement screen/digitizer on ebay, as long as I know that will fix my phone. I'm worried that something else may be wrong internally?
Is there any way to check the functionality of the phone (perhaps through ADB?) or something I can do without having the screen turn on to prove that this phone will still work once I buy a new screen?
Thanks
Usually it is just due to the fact that the LCD is broken and can't display anything, at least that's what I would assume. You can try adb but that relies on the fact that you had usb debugging turned on beforehand. Another option would be to sell your cappy on eBay; broken phones can go for a decent amount, and you can find a new phone for a decent amount too.
Kops said:
Hi XDA,
I have an i9000 and a Captivate. One sad day last week, I dropped my captivate and cracked the screen . When plugged in or powered on, the 4 soft touch-keys at the bottom do light up and I can press them (they go dark as I press them, then light back up as they normally would).
I'm OK with paying $80 for a replacement screen/digitizer on ebay, as long as I know that will fix my phone. I'm worried that something else may be wrong internally?
Is there any way to check the functionality of the phone (perhaps through ADB?) or something I can do without having the screen turn on to prove that this phone will still work once I buy a new screen?
Thanks
Click to expand...
Click to collapse
I would be more concerned about what could possibly get damaged or broke during the screen replacement more than what internal damage dropping it caused.
m1batt1 said:
I would be more concerned about what could possibly get damaged or broke during the screen replacement more than what internal damage dropping it caused.
Click to expand...
Click to collapse
Same, I don't recommend doing a replacement like this unless you know what you are doing. You might put it all back together just to find that wifi or something else randomly is broken.
I found a captivate with broken charger port on Kijiji for $40, and used that one as a parts phone. Stole the screen, and everything works great again .
I am studying Computer Engineering, taking these things apart is right up my ally. Just didn't want to waste money for nothing =/
Thanks all
Kops said:
I found a captivate with broken charger port on Kijiji for $40, and used that one as a parts phone. Stole the screen, and everything works great again .
I am studying Computer Engineering, taking these things apart is right up my ally. Just didn't want to waste money for nothing =/
Thanks all
Click to expand...
Click to collapse
Glad it worked out for you. Nice choice of major, that's going to be mine also.
Sent from a jelly bean