Hi guys. I've been a member of this forum for a fair while now and you guys are the most helpful, wonderful and pleasant people to ask appropriate questions to, so I pray that a fellow statesman can help me with this problem.
I hooked up my TyTn II to my PC yesterday and noticed it wasn't working, trying everything software didn't help. I pulled the USB cord out and to my surprise, the furthest right pin was pointing a little bit wrong. So, I spent an hour carefully moving it back in place, connected it up, worked.
I have two methods of hooking up, one to my PC and another to a wall charger that came with my BluANT Bluetooth Car Kit. After reading that non-standard ports on anything other than an official HTC product can bend and damage pins because of the way they are designed or somesuch, I became a little paranoid.
But, everything was working fine.
Until this morning.
The furthest right pin was ON TOP of the pin to the left of it. I spent another hour moving it back in place, tried to plug it in to the computer, didn't want to go all the way in. I did not jam it. I did not push it. Looking at the pins I saw that the furthest right has completely ****ed itself. I can't see exactly if it's snapped or just bent right around, but it won't sync and it won't charge.
Fonebiz are apparently the HTC repair people in Australia, is it possible that the whole chargeport can just be replaced and I can have my phone back relatively soon?
Answers as soon as you can guys, I really can't go without a phone for long.
P.S. It's Friday and I'm getting an engaged signal everytime I call their Adelaide office.
Please help me.
EDIT: I am using a cooked ROM, running Touch Commander so it all looks legit on the surface, apart from the boot screen. I am hoping that this doesn't get the phone sent straight back to me, because it's a hardware issue. Am I correct?
darkstarwastaken said:
Fonebiz are apparently the HTC repair people in Australia, is it possible that the whole chargeport can just be replaced and I can have my phone back relatively soon?
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Click to collapse
I'm not familiar with what repairs that company undertakes and how quickly but certainly if you've been reviewing these forums for a while you'll know there are plenty of companies elsewhere that offer a broken USB port repair service. There really is something wrong with whatever you're plugging in to your TyTN II or how you're doing it. I've had mine since they first came out (bought it here in the UK at the end of September 07) and haven't had a single problem with the port despite regular usage of my charging cradle, non HTC official AC Adapter (the original HTC one blew up after a couple of weeks and 4 recharges), 3-in-1 USB adapter and 3 HTC Headsets. All pins are still straight as a die and connections rock solid. I'm careful not to get any dirt in it and always gently plug in the device straight on.
EDIT: I am using a cooked ROM, running Touch Commander so it all looks legit on the surface, apart from the boot screen. I am hoping that this doesn't get the phone sent straight back to me, because it's a hardware issue. Am I correct?
Click to expand...
Click to collapse
If you're wanting it repaired under warranty there are instructions in the wiki about restoring your device to it's 'as from the factory' state and you could use the micrSD method to restore all except your spl - that final step needs a working USB port (one of the risks in running a non-official setup while under warranty). I don't know what your chances are but I suspect a little better if only the spl is non-official than the whole lot (irrespective of what it looks like on the surface). Even if you have to pay for the port to be replaced though, as long as it's just a case of soldering in the new connector, that service doesn't cost the earth (at least from the American website I saw offering the service).
In all honesty Kiwi, I think the guy I bought the phone from didn't take care of it in the short time he had it.
But I got a TyTn II for $250 AUD. I'm happy to spend $80 odd to get it repaired in a neighbouring state.
Thank you for your words of wisdom, I am having it repaired as we speak.
Related
Frat.. My fully upgraded Tilt (Dutty Rom 6) got its USB port damaged while I accidentally poked the stylus in there instead of the reset hole.
...now it won't sync with my pc however does charge only when I plug in the dedicated wall charger into it. So, on visual inspection, I saw the 5 pins (thats how many they seem) with last two next to the reset hole "misaligned".
I've tried poking a needle and trying to straighten it back into place but didn't work and I gave up fearing further damage to the port.
basically, I called At&t and they are mailing me a replacement device but now I'm not sure if I would need to re-flash the original AT&T rom back before returning.... anyone have any experience in the returns field? The cust serv rep "read" me a disclaimer (felt like hearing my rights by a cop!) stating that if they find any liquid or other damage to the phone then I may be charged $497.00 for it as it would be considered as warranty voided.
So, no mention of any s/w changes in the disclaimer she read to me also resulting in the same. But I surely don't want to take a chance therefore am humbly asking for some input from someone who may have experience similar situation?!!
Reading the "Tilt re-flash due to not voiding warranty if having to return" sticky-thread's all 14 pages did not give me even a single post where anyone can confirm if at&t will indeed consider messing up with the s/w as voiding warranty.... unless ofcourse I'm blind..(has happened once in a while).
I've also searched on this and have not found any posts.. again, I'm mentioning this so that the mods and/or others won't burn me for not doing my homework.
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
Sane said:
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
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Click to collapse
Well.. I'm trying to avoid flashing the stock rom altogether. As I've noticed almost every 2nd post on the stock-rom-flashing-for-warranty sticky not having a smooth run while returning the phone to its original state.
besides.. what do you mean by "then wait and see if they void your warranty?"..
Thats exactly what I'm trying to avoid in the first place as once I mail the unit back I will have no control on the outcome unless ofcourse either someone confirms that not reverting back to the stock rom won't cause a $500 hole in my pocket or otherwise, in which case I'll have to re-flash it.
If you've flashed a different ROM then they will know and they will say you caused the damage and charge the full price for it.
they might charge you full price anyway because the usb port is damaged. it might just be easier to fix the port urself...
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
AWESOME!!
PsyOpWarlord said:
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
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Click to collapse
Thanks a million for the site. I had no idea that a service like that existed and that too specifically addressing my exact issue. I'm gonna keep it bookmarked for future.
Fortunately, I was able to stick a needle in one of the pins and push them up and then have it held there with a dab of super glue. So far, its working like a charm but if it ever fails again I'll go the above route.
This is awesome.. I was very concerned in having to receive the replacement unit as with experience of having used several pda phones over the years I've learned that the refurb units that the warranty replacement give you is got a good 50-50 chance of having some kind of hw or sw flaw.. so... I'm glad to have kept my phone.
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
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Hi tjenus,
You mean you brought the faulty tilt, together with the original accessories it came with, to the store and they replaced your set for a brand new, retail version, of the tilt?
What else was required, the receipt or anything?
Thanks!
Gerald
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
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Click to collapse
I call BS after being a AT-T customer for years I know for a fact they don't swap out phones even at corp... Stores they tell you to call in and have a warrenty replacment shipped to you. Thats just how it works UNLESS your withen the 14 day grace period then they would probably do it. The reason they do this according to AT-T is they don't have enough stock in each store to do swap outs. You best bet is to call AT-T and have them ship you a new one and flash abck to the origanl rom they don't check the SPL version what so ever they just look if it has water damage and any other visable signs of abuse.
I returned mine
I had this same thing happen. The USB failed to work after I dropped my phone. So seeing how I could not reflash it, I ran out all the power on it, until it had nothing....it would not even boot. With all the battery drained, I knew that even if they plugged it in, they would not see I had flashed the rom....though they could have used a new battery. I took it in, and told the local ATT reseller that the USB stopped working. It was within 30days of purchase. They took it back and exchanged it no questions asked. They didnt even test it. Now, i just wont drop my new one, lol.
Good luck.
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
hah. did this too.. called at&t and had them warranty exchange it. i just bent it back around with the stylus enough that it would work so that could revert back so i could send it back. havent heard anything from them.. so im assuming there not gonna charge me
aquanaut88 said:
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
Click to expand...
Click to collapse
i own a tytn 2 in the usa and got the same from htc. my usb got messed up a little on its own than i stuck the stencil in there and it barely worked(had to wiggle it) anyways i found a repair center but they didnt have parts. ordered the parts from ppc techs and they sent me a different connector. its the same one in the sprint mogul which i think is a better build. so they replaced it and everything is perfect with the charging now but they did something with my hinge. its off a little. can anyone point me in the right direction to take my phone apart so i can fiddle with the hinge? any help is greatly appreciated
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
ramnan said:
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
Click to expand...
Click to collapse
Not unless you are the original one that bought it from AT-T they will say sorry buddy !! you could try but I would save my breath
Hi
I had the same Issue - but it was fixed inside warranty!
But I was runing "original" rom.
But the somehow made the "reset" button work strange now - So it will go back once more.
BR
Daniel
Please respond to...
http://forum.xda-developers.com/showthread.php?t=362679
Wow I am wanting to replace my usb miniport myself I have the AT&T Tilt 8925/HTC Kaiser. The other day I was trying to reset the phone In the Dark thought that I was pressing the reset button on the bottom of the phone, what was happening I had my styles in the usb port DAM IT!!!! Next thing you know I go to charge and the USB port just falls back I then open the unit, and find the usb port has broken from the motherboard, seems to be a pretty clean break, all I need is a new MINIPORT does anyone know where I can buy? An OEM port...
Please HELP!!!!
Afrojack
HELP USB Miniport Broke
Can someone help I have an issue, I broke my usb port, I have the phone opened, I was able to access the usb port it has been completely broken off the board, seems to be broken of clean no cracks on the board, all I need is the usb port does anyone know where I can buy a miniport? Also the correct size of the head for the Soldering pen? Is there anything else I may need to repair this issue. Keep in mind I have the phone open, and Have the ability, but if there is any more steps I may use I would really appreciate it. Thanks
AfroJack
Is this a common problem? Mine is now loose, and it will be so annoying of it breaks off the mobo.
I don't know anywhere where you can buy the miniport, but surely warrantee will cover fixing the miniport?...
I did almost the exact thing a couple days ago. I only noticed now from this post. My pins were bent but it didn't break. I had to bend it pretty far so my charger would work again. Do you have pictures of what it looks like from the inside? Maybe you can buy a cheap device with the same pin layout?
No Picture
No I dont could take one, the usb port broke off the board I have talked to PocketPCTechs.com They will sale me a USB Port for $25.00 dollars I wish they had a picture of it maybe I will call them for a picture. They also said they will fix it for $79.00 dollars. I would like to do myself but for 79.00 dollars well I think it is well worth it.
I had the same problem 25 for the part 0 for a local company to put it in. pocketpctechs does give you the mogul usb port which I think is better than what comes standard on my kaiser. (humorous fact htc wanted $350 and 3 wks to fix it)
its not covered under warranty its considered misuse
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
there are disassembly pics somewhere on this page, if your comfortable soldering it shouldn't be a problem. did it w/ my 8525.
Hey maybe you can extract the port from this:
http://cgi.ebay.com/New-HTC-MINI-US...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I get one like the one I posted and it has the HTC symbol on it and everything. It looks OEM to me. Well the mini usb port on there to where you can plug in the headphones has all the pins on there and it seems like you would be able to just extract the one on the adapter for much cheaper. (around $5)
HTC repairs
I recently sent my kaiser to htc repairs USA austin tx and had to give them my credit card number. Anything they find broken not covered by the warranty they fix for $28 which seems cheap since you know they will repair it the right way. Also its oem parts
Hey I am currently living in Austin, TX for school. I just have an ATT Tilt and am not with ATT so I am probably not covered by anything.
damn, smaething happened to me , but it didnt broke off the phone, now that i look at it the usb thing its bend, now I know why the charger didnt want to plug in yesterday...
HTC has a one year warranty and as I stated befor they will fix non warranty items for only $28. That is what I was told when I sent in a Tilt that was not with AT&T.
I think mine must be bent or something too. The USB goes into it to charge, but it falls out really easily. It's not as big of a deal if i am charging it at my house and just leave it alone. The problem is when I'm in my car and it moves around and the charger falls out when it just slides a little bit.
taylor310 said:
I think mine must be bent or something too. The USB goes into it to charge, but it falls out really easily. It's not as big of a deal if i am charging it at my house and just leave it alone. The problem is when I'm in my car and it moves around and the charger falls out when it just slides a little bit.
Click to expand...
Click to collapse
Thats how it started with my apache, now it doesnt charge at all. I found a site on google, search for PPC techs and they do the repair for $60, but you have to be without the phone for that time.
Tilt port repair from HTC USA
Called them about a port repair and was told it would probably be around $350 since it is part of the main board. Might be covered under warranty, up to the technician to determine if it is a normal failure or customer caused.
Too big a crap shoot!!
I just had the same thing happen, and they also told me it was "user error" and that it would be $300+ to fix...... this is clearly a manufacturing/design error and should be covered by warranty!
Big_Dutch said:
I just had the same thing happen, and they also told me it was "user error" and that it would be $300+ to fix...... this is clearly a manufacturing/design error and should be covered by warranty!
Click to expand...
Click to collapse
Just bumping this thread because I have the same problem. One of the metal pins inside the usb port ended up being "pushed down" so my phone wouldn't charge/connect to activesync.
It might be time to move on from an HTC phone, I guess.
The phone was a refurb though, and I've had it for 8 months.
So one of my friends at work had an att tilt. However his son dropped it out of his pants pocket and the screen popped off. Screen is still in one piece however completly seperated from the tilt mechanism and the ribbon cable is missing. So I told him instead of throwing it away (cause att does not offer insurance) to give it to me and I'd see what I can do (Gonna unlock it and use it as an upgrade for my wing ).
I've read some of the hardware manuals and can already see I'll need parts to fix it. But I have no ideas what ones. Or if it's even worth it to fix. I mean its basically a free tilt minus any repair costs. Any help?
wshader said:
So one of my friends at work had an att tilt. However his son dropped it out of his pants pocket and the screen popped off. Screen is still in one piece however completly seperated from the tilt mechanism and the ribbon cable is missing. So I told him instead of throwing it away (cause att does not offer insurance) to give it to me and I'd see what I can do (Gonna unlock it and use it as an upgrade for my wing ).
I've read some of the hardware manuals and can already see I'll need parts to fix it. But I have no ideas what ones. Or if it's even worth it to fix. I mean its basically a free tilt minus any repair costs. Any help?
Click to expand...
Click to collapse
Check thi site, there is a manual how to dismantle kaiser. Could be helpful:
http://michael-channon.spaces.live....smantling+%2f+Disassembling+Guides+HTC%2fETEN
Thank you, however thats actually the repair manual I looked at. However while looking for parts I have yet to find the ribbon cable that connects to the display.
This is basically what I have except the ribbon cable is missing. And alot of steps missing to get it this way.
wshader said:
Thank you, however thats actually the repair manual I looked at. However while looking for parts I have yet to find the ribbon cable that connects to the display.
This is basically what I have except the ribbon cable is missing.
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Click to collapse
OMG, that had to hurt.
Yeah, kid was playing basketball and fell out of his pocket. I guess the kid has broke 4 phones this month... curve, tilt, 2 pantec duos. Told my friend to get him a $20 go-phone now lol. And use the savings to get me a tilt
I dont know what kind of damage besides the physical the drop may have caused. Phone was not on at the time so that may have helped it (I hope)
wshader said:
Yeah, and I dont know what kind of damage besides the physical the drop may have caused. Phone was not on at the time so that may have helped it (I hope)
Click to expand...
Click to collapse
I hope u repair it. Wish u luck.
Without actually looking at it, its hard to say what exactly you need. But you for sure need a new flex cable. Unfortunately that is the hardest part to find. At least here in the US. I usually buy broken phones from people who don't want to pay for a repair. Then I use the parts from them. You can get a new housing easily enough if you need it but the flex cable will be your biggest hurdle.
I suggest trying to find one broken on ebay and using the 2 you have to make one working phone. Even a broken Tilt can run for $200 on ebay though.
Anyone notice that case has already been replaced at some stage as it has a camera hole (not standard for Tilts) a keyboard without the white part and no logo. Perhaps the replacement was weaker than the original one. If the O/P searches the forum here for LCD Screen replacements there's loads of links to different companies supplying parts for Kaiser variants. I have no experience using any of them though so cant suggest which ones are best.
@Planet Neo
Yeah I was thinking that but was hoping it wouldn't come to that. Would suck to spend $200 for parts just to find the motherboard is broke or something to that effect. Was hoping someone knew of a place to buy a new cable or had one to sell. Also was hoping someone with some experience could let me know if they think I'd need a new tilt assembly.
@Flying Kiwi
Lol, I used a picture from kaiser disassembly guide to show what i was referring to. It has the standard tilt case. I'll be taking pictures of what I have as soon as I have the phone in my possession.
Okay I assume that its going to be very hard to get the ribbon and you're going to need housing. I believe that it will be the same as making a new tilt, because the screen is as good as dead without the ribbon so all you could do is get new housing and a new screen and it should rack up about $150-200. Which in my opinion is much easier and faster and better than frustrating on getting a ribbon.
Just my 2 cents.
Kraize
Planetneo said:
Without actually looking at it, its hard to say what exactly you need. But you for sure need a new flex cable. Unfortunately that is the hardest part to find. At least here in the US. I usually buy broken phones from people who don't want to pay for a repair. Then I use the parts from them. You can get a new housing easily enough if you need it but the flex cable will be your biggest hurdle.
Click to expand...
Click to collapse
I'm sure you'll think I'm busting your balls / stalking you but hard to find? Hell no! Expensive, maybe ( $100) but hard to find? I think not. Good job you're not charging people for you expert advice else they'd be wanting refunds....how long did you say you'd been doing this for?
http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=tytn+flex&category0=
You need a TYTN II flex. There are many other suppliers and if you go direct they may be a bit cheaper. google is your friend....
To check the board - connect to a windoze computer with a mini USB cable and power up or press the soft reset button to boot it - it should ident and install then try to sync. It should boot fine even with no LCD if it's OK assuming the battery still holds some charge.
A full housing will run you about $60. Some sellers have just front panels for about $40 though I'm unsure if these have the pivot.
M.S
Mysterious Stranger said:
I'm sure you'll think I'm busting your balls / stalking you but hard to find? Hell no! Expensive, maybe ( $100) but hard to find? I think not. Good job you're not charging people for you expert advice else they'd be wanting refunds....how long did you say you'd been doing this for?
http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=tytn+flex&category0=
You need a TYTN II flex. There are many other suppliers and if you go direct they may be a bit cheaper. google is your friend....
To check the board - connect to a windoze computer with a mini USB cable and power up or press the soft reset button to boot it - it should ident and install then try to sync. It should boot fine even with no LCD if it's OK assuming the battery still holds some charge.
A full housing will run you about $60. Some sellers have just front panels for about $40 though I'm unsure if these have the pivot.
M.S
Click to expand...
Click to collapse
Man, MS you really need to get off my nuts. It's getting creepy. I said in my post hard to find at least in the US. And the link you gave was for a seller in China. One more word of advice for the OP, Make sure this part actually works for the AT&T Tilt variant. I had a customer buy a Flex cable for the HTC Herald thinking it would work for the T-Mobile Wing but due to the modified button layout of the Wing it did not fit correctly. Much like this person HERE experienced.
Planetneo said:
Man, MS you really need to get off my nuts. It's getting creepy. I said in my post hard to find at least in the US. And the link you gave was for a seller in China. One more word of advice for the OP, Make sure this part actually works for the AT&T Tilt variant. I had a customer buy a Flex cable for the HTC Herald thinking it would work for the T-Mobile Wing but due to the modified button layout of the Wing it did not fit correctly. Much like this person HERE experienced.
Click to expand...
Click to collapse
These things are made in Shenzhen so where you think the parts come from?
Stop talking &*%(* and I'll stop correcting your posts Instead of saying something is a fact say it's your opinion. It's not a 'rare' part - and they ship WORLDWIDE. It's not as if he'll get one from a local mom and pop store - it's gonna be mail order wherever you get it from and looking at the seller's feedback is a good judge - all my parts come from China - so why pay a middleman such as yourself extra $ just so it has a US stamp on the package?
Someone needs to act as quality control on your posts and it looks like it's gonna have to be me if you keep posting [email protected]
M.S
Hello friends!
I'm in a little bit of a pickle here...and could use some advice.
The mini-usb port on my Kaiser/Tilt is dead, and while I was flashing SPLs and ROMs and what not, I don't think that this is what caused it to die - but who knows, maybe it did.
At the current moment I have HardSPL - 3.29 along with the offical *updated* ROM from HTC's website: RUU_Kaiser_CINGULAR_WWE_1.62.502.0_radio_sign_22.45.88.07_1.27.14.09R2_Ship.
What I would like to do is send the device back and get a shiny new one, but I'm slightly concerned that ATT or HTC will discover that I've messed with the SPL and take some action against me...I'm thinking that the worst that could happen is that they would try to charge me the full price for a replacement device.
What do you guys think? Try to invoke warranty replacement with modded SPL and stock Rom? Or no? What's the worst that could happen do you think?
Additional Details about my situation:
1. I have two batteries and a charger, so this isn't death for me. I could use the charger to power up a spare battery and swap back and forth.
2. I have Bluetooth on my PC and can do a PC sync through Bluetooth, or ICS through Bluetooth.
3. Everything else works fine.
4. I'm able to flash via SD Card, so I could still mess with ROMs if I wanted (as long as they work with SPL-v3.29)
5. When this died I was trying to go from SPL 3.29 to 3.56 using jumpSPL1.93
6. I'm eligible for an upgrade in January.
Any help or advice is greatly appreciated...
Are you eligible for, or do you phone insurance??? If the tilt was accidentally smashed I think you would get either a new one or a refurbished one for only the cost of the deductible. (My deductible is $75)
Not that I’m telling you to go bounce it off the pavement like your spiking a football or run it over with your car…. That would be unethical. But I’m not sure the mini-USB port not working will qualify to collect on the insurance.
I bought a refurb tilt off the ATT site for $150 with a 2-year extension on my contract. I’d buy another refurb in a heartbeat!!! Can’t tell the difference between it and a new one at all. Well… except for the fact that my credit card didn’t catch on fire when I bought it.
Sent
Right on Sent...
I feel a bit better now. I may or may not do anything, it's still pretty usuable so I'll ride it out for a while. If all else fails I'll pick up a refurb. Thanks man.
-neo
I'd just keep it as well...Jan is only 6mos away and you have a backup battery.
Have you reviewed the "mini usb" pin thread yet?
I had the same problem. When it happened, my phone wouldn't get power through the usb port. What I did was make sure the battery was drained, then took it in and complained about it being dead and not charging. They replaced it without question.
Yea, check out this thread:
http://forum.xda-developers.com/showthread.php?t=362679
I had mine replaced by ATT. Don't say there's anything physically wrong with the phone. Just say it won't charge.
i had a similar problem. USB pins were all messed up. I brought it in, they tried to plug a USB in, saw that they couldn't and the pins were crooked, and they went right back and got me a refurb, in great condition. they never turned on my phone. that was that.
this was july 12, and i have NOT flashed since. I have stuck only to ROMs.
I am waiting till after the new WM6.1 ROM to flash it at again.
but i am getting less patient.
important to be patient and polity when in the warranty center.
I've had my tilt for a little over two years now and it seems the hardware has finally gave in. About two weeks back, the phone repeatedly got got stuck in a white screen when returning from sleep mode (as identified here: search "white screen issue"). I chose to dismantle the phone and replace the flex cable with one I had salvaged from my friend's dead tilt. Fortunately the white screen went away. In turn, I lost the use of the memory card slot, the touchscreen functionality only worked in landscape mode, and worst of all my sim card is no longer identified. Trying to revert back to my old tilt's flex cable gave me a empty screen all together. My question is, whether I should purchase both a new flex cable and screen or whether a flex cable alone will do? Moreover should I take a chance and dismantle an old tilt sold on eBay? Or just buy a new cable shipped all the way from China as there seems to be no US sellers? Any and all advice is welcome.
Sounds like you may have a loose/bad connection plug, need to recheck assembly.
The old ribbon probably failed completely due to extra stress during dissembly.
Parts from china are mostly copy parts & the quality is normally awful, buying a salvalge phone is a good option if price is right.
For sure a few forum members will have Kaiser spares.
Mister B said:
Sounds like you may have a loose/bad connection plug, need to recheck assembly.
The old ribbon probably failed completely due to extra stress during dissembly.
Parts from china are mostly copy parts & the quality is normally awful, buying a salvalge phone is a good option if price is right.
For sure a few forum members will have Kaiser spares.
Click to expand...
Click to collapse
Thanks for the response, but I disassembled time and again to check the connectors with the utmost care mind you . After some thought, I decided the salvage phone was not a a good option as those may have severe wear on the cable as well and I'm not willing to wait around for a week for the item to arrive to find its dysfunctional (or nearing its fate). Fortunately, I found a legitimate eBay seller in NY who has the new flex cable. Hopefully if the phone recovers, I will update for those who might come upon this thread and have found themselves in a similar situation.