Hey.
My diamond is acting strangely. For example, right know it's on but later on today or during the night it will turn off. And each morning I have to take out the battery out for about one minute and then press the power on button to get it to start up. If I don't take the battery out and I press the power on button it doesn't start-up. It just remains off. Sometimes it just gets stuck at the start-up O2 screen. But after a few tries it starts up normally and works.
I don't want to have to do this each morning, like I've been doing for the last several days.. Has this ever happened to anyone else? Anyone know how to fix this?
Thanks.
no but I've been having a similar problem lately, my diamond seems to shut itself off almost right after WM boots. I figured it might be a battery problem because it seemed to happen only when it was running off the battery or right after I disconnected it from the charger so I threw on nuePowerCPL to check battery levels, disabled the backlight power management and it's been up and running for 2 hours straight ... when I exit neuPowerCPL I get a voice command error that says voice command had a problem starting, please re-run the application and the phone freezes. Totally stumped about the powering off though. It may have something to do with the power management, I think it seemed to happen most when the screen tried to shut itself off, not always during that time though. I've reflashed telus(my provider) shipped rom a few times and tried a few other roms, reformatted my internal storage, hard reset etc. Any help would be appreciated if it saves me a few bucks on a battery.
quick bump, i'm completely stumped here. I booted into the latest android image from MrPippy and the phone doesn't restart when it's unplugged like in winmo without the battery monitor running(in winmo my phone will stay on till the battery is completely dead, showing good power levels, only if the battery meter is running, otherwise it restarts within a few minutes regardless of if I'm touching it or not.).
So it works normally with Android?
Then it's seems to be a problem with Windows.. Have you tried flashing another ROM?
Goodluck.
Also, an update on my situation. Thankfully it appears to be working normally now. At least if during the night I turn it off and take out the battery. There hasn't been any unexpected shutdowns since I left the battery out on Sunday night. Tonight I'm going to leave it on, to see if leaving the battery out all night actually helps, or it just is suddenly working properly.
iknighty said:
So it works normally with Android?
Then it's seems to be a problem with Windows.. Have you tried flashing another ROM?
Goodluck.
Also, an update on my situation. Thankfully it appears to be working normally now. At least if during the night I turn it off and take out the battery. There hasn't been any unexpected shutdowns since I left the battery out on Sunday night. Tonight I'm going to leave it on, to see if leaving the battery out all night actually helps, or it just is suddenly working properly.
Click to expand...
Click to collapse
Yeah, I've tried running a few different stock roms, a few off ppcgeeks/everythingdiamond etc, re-flashed spl once or twice, repartitioned/formatted sd card. Even tried leaving my battery out overnight. Was thinking in a frost-free freezer, in a bag of rice tonight ...
):
And how would that help? lol
iknighty said:
):
And how would that help? lol
Click to expand...
Click to collapse
If there's any moisture in the battery the rice will pull it out and the cold helps arrange the polarity in the battery ... You never used to put dead batteries in the freezer to bring them back to life when you were a kid?
Well, no. I've never heard about that before. >.<
iknighty said:
Well, no. I've never heard about that before. >.<
Click to expand...
Click to collapse
Didn't work anyways. I just read another thread about a hard reset solving this but ... I've gone as far as completely repartitioning my internal storage + hard resets and that hasn't solved it. When I throw a multimeter on my battery the voltage is constant/consistent. At a total loss. As far as I can tell it seems like a blackhole in my battery between 0%-60%. Seems that once the battery drains itself to 60%, it's more like it's drained itself to 0%. When I plug the phone back in after it shuts itself off the battery is always reading 0% NOW, when I started troubleshooting this crap a few weeks ago it would power off any time (battery @ 94%) and I would power it back on to see windows reporting the same battery levels as when it shut off.
Update: I did a format w/mtty a day and a half ago and my phone hasn't restarted since (besides me restarting it, read ahead). The phone seems to be working fine for the most part but it seems the battery readings are never updated, it will sit w/an icon that says 94% in the taskbar all day, when I restart it it jumps down to 59% and stays there all day until another restart. Seems the only time I'm getting a reading from the battery is on first boot. Doesn't restart now though!
Good.
Unfortunately for my Diamond had a blank black screen when I turned the screen on this morning. ): After a couple of soft resets and after flashing another ROM it began working correctly. I'll see if it does the same tomorrow. :/
iknighty said:
Good.
Unfortunately for my Diamond had a blank black screen when I turned the screen on this morning. ): After a couple of soft resets and after flashing another ROM it began working correctly. I'll see if it does the same tomorrow. :/
Click to expand...
Click to collapse
Which ROM had the problems? Which is the new one?
I have the same problems with EnergyROM (September 20 release). My current guess is WM6.5 not working properly with power controller of Diamond.
Could be. :/ The first time it gave me problems I had a WM 6.5 rom, and this time I had also flashed a WM 6.5 rom.. When it re-began to give me problems it had BOGYSOFTS V6 ROM, I don't know about the first time. Now that you point it out all the times it has given me problems I had a WM 6.5 rom, but maybe it's just coincidence..
Now it's not even turning on. If I press the Power On button and leave in it's pocket after a while it becomes somewhat hot... I don't know what's up. :S
This randomly started happening to me about 4 months ago. I was out at some clubs and whenever i checked my phone it was off! I thought it was a battery issue at first as thats what it seemed like.
I think I just hit the phone on the soft part of my leg pretty hard a few times. I havn't had any issues since.
Hello, I'm new to the forums, although I always keep an eye here to download a ROM or reading any tips, but the time has come that I really need help and can't find in any topic, even the ones that are similar to mine.
I own a note and I love it. I've been using the JellyBam ROM for a while now, never changed kernels etc.
that is... until yesterday, when I flashed the thor 0.28 kernel. Everything was nice but today I had to do some stuff outside home so I took my galaxy S player with me, but when I was driving it ran out of battery, so I put its SD card in my Note (N7000), but it didnt recognized my sd card, so i changed them back and drove without music and didnt touch my phone. this was 10AM, I guess.
when I stopped to get my hair cut I noticed my phone was rebooting. I had just left my house and the battery was already in 46%. this was about 10:30AM, so I took of the battery and replaced it. the phone started normally but when the main screen appeared it turned off. I thought it was only the display, so I pressed the on/off button but it didn't work, so I pressed a little longer and the phone started again. but then it turned off.
so I plugged it into the mobile car charger and it turned on normally. so I looked to the battery stats and it was showing 20% of battery left, but the moment I took the energy cable, the phone turned off.
long story short: until now my phone is only working when connected to its charger, although it's saying 100% charged :/
from 01PM, the time I arrived, 'til now I've wiped everything I could, changed kernels, changed ROMs but it refuses to work.
I notice something, though: while charging I can use it normally, except if I try to use the camera. When I click on the camera app it turns off, as like it was not connected to the charger.
I'm about to install the stock ICS ROM to see if the problem vanishes, but I doubt it. let's see...
hope anyone can help me :/
EDIT: I'm using the stock ICS without any problem for like 10 minutes now. But when I was configuring it for the first time it turned off once. this was 10 minutes ago. oh, and the camera is taking pictures and not turning the phone off... when connected to the charger. when I take pictures USING FLASH without charging at the same time, it turns the phone off. pictures without flash are taken normally. goddamn it D: what this could be?
I would just try another battery.
If the problem doesn't occure due to the system, it can only be a hardwareproblem.
So just ask a friend and put the battery of his/her phone into yours and check if the problem still exists.
reported for using a non gpl kernel.
Change it, if you wsnt to receive help at xda, or go ask in th*rs forums...
You are like high on weed going to cops(xda) to ask them about thc content (the kernel that shall not br named)... and then not expecting a scolding.
I can't get my phone to turn on (or at least stay on).
Last night I plugged it in before going to bed, just like I always do. Nothing seemed out of the ordinary. This morning, however, when I woke up, it was off (even though I had left it on) and I couldn't get it to turn on at all. I didn't have time to examine it much before going off to school so I just took it with me (despite its apparent uselessness) and it never turned on. Now that I'm home I am able to look at it more in depth, but I can't seem to figure out what the problem is.
Every time I plug it in to charge, the LED light comes on for about 2 or 3 seconds, and then turns off again, I'm not sure if that means anything. On two occasions now, I've been able to turn the phone on to the point where it shows the HTC logo, but that lasts for a second or so and then it shuts off again. I haven't been able to get it past that point.
I haven't gone through any changes with the phone as of recently. I haven't even installed any new apps or anything for awhile now. I really don't know what would have triggered this sort of behavior. It just seemed to happen for no reason overnight.
Any ideas and/or help would be much appreciated.
teveisboss said:
I can't get my phone to turn on (or at least stay on).
Last night I plugged it in before going to bed, just like I always do. Nothing seemed out of the ordinary. This morning, however, when I woke up, it was off (even though I had left it on) and I couldn't get it to turn on at all. I didn't have time to examine it much before going off to school so I just took it with me (despite its apparent uselessness) and it never turned on. Now that I'm home I am able to look at it more in depth, but I can't seem to figure out what the problem is.
Every time I plug it in to charge, the LED light comes on for about 2 or 3 seconds, and then turns off again, I'm not sure if that means anything. On two occasions now, I've been able to turn the phone on to the point where it shows the HTC logo, but that lasts for a second or so and then it shuts off again. I haven't been able to get it past that point.
I haven't gone through any changes with the phone as of recently. I haven't even installed any new apps or anything for awhile now. I really don't know what would have triggered this sort of behavior. It just seemed to happen for no reason overnight.
Any ideas and/or help would be much appreciated.
Click to expand...
Click to collapse
Sounds like your charge port crapped out...
You can find em on amazon...
Spend at least $12 USD...
It takes about 20 minutes to replace
Help, my htc velocity 4g telstra is no power, the battery was drained then i charge it but my phone wasnt able to charge it. and the LED light is not turning on. then i tried to consult to a technitian and they said that my phone is on soft bricked. how can i recover it. please helppppp:crying::crying::crying::crying::crying::crying:
mavexx01 said:
Help, my htc velocity 4g telstra is no power, the battery was drained then i charge it but my phone wasnt able to charge it. and the LED light is not turning on. then i tried to consult to a technitian and they said that my phone is on soft bricked. how can i recover it. please helppppp:crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
You should have read more before flashing clockworkmod...
You need another battery... And twrp or wcx recovery...
Flash either recovery... Except cwm... Then put your battery back in and voila... It charges...
There a multiple cases where Z3 Compact suddenly off, and then cannot be boot at all (with any mean available). It randomly can be boot, in my case i charged it a long time (approximately one night), then i saw the LED lights lit hence the successful boot. But 5 minutes later, poof, it die again and cannot be boot. I plugged back to the charger, no LED light or respond whatsoever.
The second time i able to boot it, i reflash the stock rom using the PC Companion repair section. But the problem persist, which hint me that this is maybe a hardware problem. I found in the sony forum that the motherboard or the battery could be fail, OR the battery was too low to lit the LED light during charging (which seem illogical for my case which the phone dead with 100% battery).
In the end i sent it to the service center and the phone not currently held up in a ward for god know how long. The friendly assistant at the service center suggested the board or the battery were failed since the phone didn't respond with charging and reset charging.
Any comment from you guys about the possibility of board and battery failure will be appreciated
There a thread in the sony forum,
https:// talk.sonymobile.com/ t5 / Xperia-Z3-Compact/ Sudden-Death-of-Sony-xperia-Z3-Compact/ td-p/877345/page/5
and based on the thread there is a lot of case happen in Malaysia. So for future owner, watch out!
well, this is a similar case [i suppose] http://forum.xda-developers.com/z3-compact/help/bricked-z3c-help-t2952415
Well my Z3C used to be softbricked like you. Meaniez had post my thread about it right above.
The reason for this was the unrespond battery. In my case, I charged it for about 3->4hrs, started at 17%. Then it suddenly softbricked, plugged it to PC, the logo Xperia appeared, but it still remained the same. I took it to the store, their technicians found out that the battery wasn't gone at all, it was hibernate. So they charged it with high-voltage electric for hours, then it came back to life, just like we do the electric shock to save people.
I think my case will help you with a solution to safe your phone.
leonjun said:
Well my Z3C used to be softbricked like you. Meaniez had post my thread about it right above.
The reason for this was the unrespond battery. In my case, I charged it for about 3->4hrs, started at 17%. Then it suddenly softbricked, plugged it to PC, the logo Xperia appeared, but it still remained the same. I took it to the store, their technicians found out that the battery wasn't gone at all, it was hibernate. So they charged it with high-voltage electric for hours, then it came back to life, just like we do the electric shock to save people.
I think my case will help you with a solution to safe your phone.
Click to expand...
Click to collapse
Well, in your case, the phone responded when connected to PC. Mine didn't respond at all. Thanks though for your information.
You meant the logo Xperia didn't appear on the phone when you plugged it ?
fzl.abdulaziz said:
There a multiple cases where Z3 Compact suddenly off, and then cannot be boot at all (with any mean available). It randomly can be boot, in my case i charged it a long time (approximately one night), then i saw the LED lights lit hence the successful boot. But 5 minutes later, poof, it die again and cannot be boot. I plugged back to the charger, no LED light or respond whatsoever.
The second time i able to boot it, i reflash the stock rom using the PC Companion repair section. But the problem persist, which hint me that this is maybe a hardware problem. I found in the sony forum that the motherboard or the battery could be fail, OR the battery was too low to lit the LED light during charging (which seem illogical for my case which the phone dead with 100% battery).
In the end i sent it to the service center and the phone not currently held up in a ward for god know how long. The friendly assistant at the service center suggested the board or the battery were failed since the phone didn't respond with charging and reset charging.
Any comment from you guys about the possibility of board and battery failure will be appreciated
There a thread in the sony forum,
https:// talk.sonymobile.com/ t5 / Xperia-Z3-Compact/ Sudden-Death-of-Sony-xperia-Z3-Compact/ td-p/877345/page/5
and based on the thread there is a lot of case happen in Malaysia. So for future owner, watch out!
Click to expand...
Click to collapse
I am French, exact same thing happened to me last night (didnt boot, plugged it, pressed power/vol+, booted with red light blinking and when on lockscreen restarted automatically and did the same thing again in a loop, then stopped responding at all. Plugged it for the night, green light this morning. Unplugged, didnt boot. Waited, plugged it again, this time it booted up, and it's still working fine. Did a factory reset and erased my data in case I have to send it to repair. It's such a shame, I love this little phone.
I think I'm done. Sick with having to go to the centre, sick with their crappy excuses and most importantly sick with all the 'bad batch' problems - Glass cracked, Flap covers, and worst of all, sudden death? Gosh that's crazy. Btw I am from Malaysia and my phone last night have just officially been infected with the sudden death problem for no reason. I am pretty confident that even if they swap my phone with a new one, that would also be from the bad batch.
But again, this is just me. I hope yours would be much better because overall the phone is actually quite good given the size. Cheers
So I got the black screen of death issue and I think I solved it.
My internal nand was pretty full (got the warning several time). Eventually, the screen turned black one day and the phone wouldnt turn back on, even with
- reboot power/volume combo
- reset button behind the flap (30s+)
- charger connected/disconnected with same buttons
Leaving the phone there for a day or two (trying to boot it every now and then with the power button...), eventually it works/boots for some magical reason. Then it goes black again for a day or two, sometimes quickly, sometimes not. I did that a few times over several days...
Eventually when I got it to boot again I directly did a factory reset. This does not clean the internal sdcard. Things worked for a week straight (ie longer than usual) and bang, black screen again, and again and again...
So when I got it to boot once again (yes, that's PAINFUL to test all this) I did a factory reset + wipe of the internal sdcard.
Since that day, no more black screen of death.
I therefore suspect there's a bug with the nand controller when its nearly full or is full, or there's a bug plus bad nand hardware that causes it. I'm a little clueless on why it can eventually reboot.
I tested this 20, 30 times just to be certain, and it really seems related. So now I'm curious, any of you with the problem had the internal nand nearly full ? (or above 75% full at least). If so, try to boot the phone again a bit later and remove files from the sdcard just to see.
bilboa1 said:
So I got the black screen of death issue and I think I solved it.
My internal nand was pretty full (got the warning several time). Eventually, the screen turned black one day and the phone wouldnt turn back on, even with
- reboot power/volume combo
- reset button behind the flap (30s+)
- charger connected/disconnected with same buttons
Leaving the phone there for a day or two (trying to boot it every now and then with the power button...), eventually it works/boots for some magical reason. Then it goes black again for a day or two, sometimes quickly, sometimes not. I did that a few times over several days...
Eventually when I got it to boot again I directly did a factory reset. This does not clean the internal sdcard. Things worked for a week straight (ie longer than usual) and bang, black screen again, and again and again...
So when I got it to boot once again (yes, that's PAINFUL to test all this) I did a factory reset + wipe of the internal sdcard.
Since that day, no more black screen of death.
I therefore suspect there's a bug with the nand controller when its nearly full or is full, or there's a bug plus bad nand hardware that causes it. I'm a little clueless on why it can eventually reboot.
I tested this 20, 30 times just to be certain, and it really seems related. So now I'm curious, any of you with the problem had the internal nand nearly full ? (or above 75% full at least). If so, try to boot the phone again a bit later and remove files from the sdcard just to see.
Click to expand...
Click to collapse
I know I'm a bit late to the party, but a colleague of mine just contacted me about the same issue - phone rebooted and remains dead.
I have not yet had a chance to look into the phone itself, but according to him the internal storage would be full up to a few MB, which would explain the issue based on your investigation.
Will look into it further...
Dude,
I feel your pain, read what happened to me : http://forum.xda-developers.com/showthread.php?t=3037336
The phone went back in warranty, I just had to pay the postal service, nothing else.
They didn't told me what was the problem, but I think they replaced the motherboard.
Sent from my D5803 using XDA Free mobile app
FYI: Here's the report I received from them.
Well, bad news I guess... I tried whatever I could possibly think of, but the best I get is a steady red LED for some time, after that the LED turns off again and still no reaction at all (also while the LED is lit).
From what I can tell, it's most likely a battery issue, because when the red LED first lights up, it's kind of a flickering, which is why I assume the voltage is just too low to do anything.
We'll see what Sony's gonna tell us after they got the device for repair
This just happened to me. For my exp, we have this problem when we charge with the magnetic cable. Correct me if I am wrong.
So happy to see this topic, hoping that there is the fix guide in this, however ...
can anybody helps me ?
laufersteppenwolf said:
Well, bad news I guess... I tried whatever I could possibly think of, but the best I get is a steady red LED for some time, after that the LED turns off again and still no reaction at all (also while the LED is lit).
From what I can tell, it's most likely a battery issue, because when the red LED first lights up, it's kind of a flickering, which is why I assume the voltage is just too low to do anything.
We'll see what Sony's gonna tell us after they got the device for repair
Click to expand...
Click to collapse
Hi,
please do inform us when u find any solution cause i'm facing similar issue after using it for 6-7 months
shardul.phatak said:
Hi,
please do inform us when u find any solution cause i'm facing similar issue after using it for 6-7 months
Click to expand...
Click to collapse
Have you tried upgrading to 5.1.1 (23.4.A.0.546)? I had the same problem, where my z3c would only last an hour or so until the next sudden death and I'd have to wait a few days before being able to turn it on again (and will die after another hour).
Since I upgraded, it has only happened a couple times, and even then I could immediately turn it back on. While it's not a complete solution for me, at least my phone is usable now.
laufersteppenwolf said:
Well, bad news I guess... I tried whatever I could possibly think of, but the best I get is a steady red LED for some time, after that the LED turns off again and still no reaction at all (also while the LED is lit).
From what I can tell, it's most likely a battery issue, because when the red LED first lights up, it's kind of a flickering, which is why I assume the voltage is just too low to do anything.
We'll see what Sony's gonna tell us after they got the device for repair
Click to expand...
Click to collapse
Well, This sudden death phenomenon happened to me as well this weekend, without any prior warning, since the phone is just 5 weeks old. I tried every possible fix suggested on the web, no response at all.
Now the phone has been shipped to a service centre in Athens, Greece, 350 km from where I live. Ought to have an update on phone;s status in approx. 10 days I was told. I keep my fingers crossed... From what I've read searching this matter during these past days, it seems more like a hardware issue (i.e. defective motherboard). If that's true, and since this phenomenon tends to grow steadily like an epidemic all around the globe (first SE Asia, now Europe) than it is a disgrace for SONY not to organize a recall...
Same issue here. Started few times and then hard brick. No flash mode, no fast boot, no charging... The girl from Sony support, after I've told her that i have an issue reported by many user on their support forums told me not to believe everything I see on the internet . I've been a Sony fan for many years but this denial of a manufacturing fault will make me reconsider...
This has been happening to me regularly now. The only way to get it to boot is to leave it on a charger for an hour or two. After an hour it will say it's charging again. Once it shows that it's charging, you can power it on. Pretty annoying, especially because when this happens to me, the battery will usually be over 90% full.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
bilboa1 said:
So I got the black screen of death issue and I think I solved it.
My internal nand was pretty full (got the warning several time). Eventually, the screen turned black one day and the phone wouldnt turn back on, even with
- reboot power/volume combo
- reset button behind the flap (30s+)
- charger connected/disconnected with same buttons
Leaving the phone there for a day or two (trying to boot it every now and then with the power button...), eventually it works/boots for some magical reason. Then it goes black again for a day or two, sometimes quickly, sometimes not. I did that a few times over several days...
Eventually when I got it to boot again I directly did a factory reset. This does not clean the internal sdcard. Things worked for a week straight (ie longer than usual) and bang, black screen again, and again and again...
So when I got it to boot once again (yes, that's PAINFUL to test all this) I did a factory reset + wipe of the internal sdcard.
Since that day, no more black screen of death.
I therefore suspect there's a bug with the nand controller when its nearly full or is full, or there's a bug plus bad nand hardware that causes it. I'm a little clueless on why it can eventually reboot.
I tested this 20, 30 times just to be certain, and it really seems related. So now I'm curious, any of you with the problem had the internal nand nearly full ? (or above 75% full at least). If so, try to boot the phone again a bit later and remove files from the sdcard just to see.
Click to expand...
Click to collapse
My internal and external storage are both only half full and the sudden death bug continues to happen. Not sure it's related to storage. I've noticed that it only happens to me when the phone is sleeping with the screen off. I know sony did a lot of work to get the phone to use very little power when idle. Maybe it's related to the phone not being able to wake up? Does anyone know if this happens with non-stock ROMS as well?
penske said:
This has been happening to me regularly now. The only way to get it to boot is to leave it on a charger for an hour or two. After an hour it will say it's charging again. Once it shows that it's charging, you can power it on. Pretty annoying, especially because when this happens to me, the battery will usually be over 90% full.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
My internal and external storage are both only half full and the sudden death bug continues to happen. Not sure it's related to storage. I've noticed that it only happens to me when the phone is sleeping with the screen off. I know sony did a lot of work to get the phone to use very little power when idle. Maybe it's related to the phone not being able to wake up? Does anyone know if this happens with non-stock ROMS as well?
Click to expand...
Click to collapse
Started happening to me a couple of weeks ago. Currently on SlimRom 4.4 and have been using this ROM for about a year now.
I was actually about to reflash a stock ROM until I saw this thread and now I don't know. Might have to call Sony.