[Q] Htc HD7 broken or battery charging problem? - HD7 Q&A, Help & Troubleshooting

My new oem htc hd7 ics 4 doesn't turn on now even after soft and hard boot. On rare occasion, will get a full screen picture of a large battery in full colour before the screen eventually disappears and nothing happens. Charger at power source shows red light.
Not sure if the battery charger have now fried my battery as the charger kept showing green light eventhough the battery is flat. Spare battery that came with phone had similar problem and worst, will not even power the phone enough to get the full battery screen.
Before this happened, the error message shown on phone is there was a ics 4 startup problem and needed a forced close.
Do I have multiple problems, like fried batteries due to faulty battery charger plus corrupted ics4 or broken phone?
Would appreciate all the help n tips.

Related

Problem with startup 6515 - need advice

Chaps
Yesterday my 6515 stopped cooperate with me! Totally!
- I didn't dropped him or physically damaged,
- The battery was charged in 85% just before it was switched off itself
- Back cover closed with no gaps between cover and body
- Was fully functional when suddenly switched off
- I didn't upgraded anythihng before.
Symptoms:
- Ipaq is not reacting on start button
- Not reacting on reset
- Not reacting on hard reset
- The left diode blinking red during charging via usb cradle when I’m pressing power up button
- The same happens with regular charger
- During charging with regular charger when I’m opening the back panel the diode stop blink and become flash continuously in red.
I have already tried almost everything to start it up:
Changed the battery,
Open, close the back battery panel
With and without SD card
Appreciate any HELP!
small update
Ok I have made some progress..
Now I can see the bootloader screen and that's it.
What to do next ???
Im not sure what blinking red means but when you remove the backcover, the red led will lite up.
Try to do a hard reset, and see if it restarts without going to bootloader. Otherwise, you will probably need to upgrade the firmware from the bootloader screen. Download the latest rom updates from hp.
cluurk said:
Im not sure what blinking red means but when you remove the backcover, the red led will lite up.
Try to do a hard reset, and see if it restarts without going to bootloader. Otherwise, you will probably need to upgrade the firmware from the bootloader screen. Download the latest rom updates from hp.
Click to expand...
Click to collapse
Thanks for reply
Indeed! When I opened back cover the led become flash continuously!
I have tried to apply the rom update from HP unfortunately all of the updates have to be done through Active sync!
It is impossible in current situation because of pressing Power+Joystick+Reset the ootloader screen appear but then nothing This is happens only when PDA is charging with regular charger. Using USB charge or battery power I can't even start the bootloader screen.
From where can I download the SD bootable image or how to make it?
And again small step ahead:
Hi
And again small step ahead:
In craddle there is another input for power so I managed to power it up and connect.
I had to switch of firewall (otherwise i have error 601 - unable to connect the device or something simmillar) and reinstall Active sync back to 3.8
Got bootloader screen USB and hp logo and v 021
by running romupdate utility downloaded from hp site ( whatever the version is ) I finally recognized my model version: it is 6515c
Next
Found valid version from HP site for 6515c ( i think 1.21) and successfully upgraded. No breaks, no other issues just successfully uploadede into finish.
Then hard reset and......
The system starts, screen flashes up, system start loading and the screen fading out. ... and again ..... and again ...... and again and the nothing!
I have tried again to pull out back cover, remove batery, put it back after some time, place back the cover and again.
Nothin' Nada Null %$#@%!$#ing piece of junk.
BTW it is happening only where PDA it is connected to AC power. On battery system is not booting, no booloader nothing!
Any suggestions? Pleeeeeeeease!
After you upgraded the firmware and it started up, was this done with the pda on AC or battery power? If its on battery and it starts fading, your battery is probably screwed. Did you also know there are 2 batteries in the IPaq?
Oh and if its a battery problem, you will need to leave the battery+pda connected to the AC for a while before it can startup and probably into booloader. Run your firmware upgrade again and power it on with the AC connected! If it boots up fine, then monitor the battery status bars in the Power settings and see if both the LiIon and NiMh batteries are holding charge. Hopefully from here you can find a dead battery.
Another thing you could try is to reset the battery when in bootloader mode once you are certain its the battery
http://blogs.unbolt.net/index.php/brinley/2006/08/02/howto_reset_discharged_battery_for_ipaq_6515
Battery reset? Could might be the issue?
Hi
I really appreciate your response.
The whole upgrade and the other stuff have been done with inserted battery and AC connected.
I plugged the PDA into the cradle which was connected to PC via USB and I plugged also AC into the cradle AC input.
It is fading just after reboot only when the iPAQ is connected to AC power (of course battery is inserted otherwise it will not startup anyway.)
On pure battery power it doesn’t giving any signs of living whatever button has been pressed.
The link you provided might contain very valuable directions to me. The man is learning within whole life and dying still being stupid.
I thought that I read the info from the site you suggested but I probably missed the meaning of the post regarding battery reset. That might be this. I will check and update you very soon.
I did the steps from above link. The iPAQ rebooted, started to load the os and again faded out….
Question to everybody:
During bootloader screen appear should I have any diode flashing blinking or whatever
I’m asking because of mine is blind!
Nothing is flashing, blinking, beaming or shining. Just two, completely dead diodes.
Hi, I've just found out what flashing red means
"green blinking means GSM coverage, yellow blinking - missed reminder or alarm clock signal, permanent yellow - recharging, green - the battery is full, red blinking means greatly discharged battery, pale blue blinking - Bluetooth is on"
I think one of your batteries is dead, and if you have already replaced to LiIon battery then you'll probably have to try to replace the NiMh one inside. I cant think of anything else to try
Battery????
Damn!
I think I have a hardware problem! I have 2 batteries: one brand new and the old one. Both not working! Moreover they're not charging! They suppose to charge when I put PDA into the craddle or directly plug to AC charger but they aren't.
No diode is flashing during charging. Damn.
I will try to borrow one battery from one of my friend just to check if this is it!
I will let you know later on.
If I recall correctly, the charging led does not light up in bootloader mode. I maybe wrong though. I think you should try to check the voltage in the LiIon battery to determine if they are being charged.
Also you never mentioned checking the backup NiMh battery. I believe that the NiMh battery is required to power up of the ipaq as well so it may be the cause of your ipaq dying after starting up.
NiMh backup battery
Fortunately I know someone who can charge the battery for me. There will be no problem with that.
From the other side I'm worry about the phone charging....
Why I can't charge the battery using iPAQ?
Next you mentioned about "NiMh battery". I'm sorry for my ignorance but what is that?
Is it secondary battery ?????
Is there any way to charge or replace it? Is it pluggable battery? Where is located?
Yes there is a secondary battery. However, I do not know where it is either.
Here is an example from a different PDA
http://paulstravelpictures.com/HP-iPAQ-HX4700-PDA-Backup-Battery-Replacement-Guide/index.html
If you want to open up your IPAQ do it at your OWN RISK!
cluurk said:
Yes there is a secondary battery. However, I do not know where it is either.
Here is an example from a different PDA
http://paulstravelpictures.com/HP-iPAQ-HX4700-PDA-Backup-Battery-Replacement-Guide/index.html
If you want to open up your IPAQ do it at your OWN RISK!
Click to expand...
Click to collapse
You don't need to touch that one, this battery is designed for save your data when you exchange the main battery.
commanddos said:
Damn!
I think I have a hardware problem! I have 2 batteries: one brand new and the old one. Both not working! Moreover they're not charging! They suppose to charge when I put PDA into the craddle or directly plug to AC charger but they aren't.
No diode is flashing during charging. Damn.
I will try to borrow one battery from one of my friend just to check if this is it!
I will let you know later on.
Click to expand...
Click to collapse
Commadnnos,
Sound like your 6515 has battery charging problem. If the charging failed, even you have brand new battery, it won't be charged at all.
Since you have two batteries, you might want to buy a external battery charger to prove those two batteries are good.
I think the charge circuit is in the second PCB board which under the keyboard inside your 6515; if those batteries are good, you might want to buy a dead 6515 and replace it by yourself...
Cheers,
watchsat said:
Commadnnos,
Sound like your 6515 has battery charging problem. If the charging failed, even you have brand new battery, it won't be charged at all.
Since you have two batteries, you might want to buy a external battery charger to prove those two batteries are good.
I think the charge circuit is in the second PCB board which under the keyboard inside your 6515; if those batteries are good, you might want to buy a dead 6515 and replace it by yourself...
Cheers,
Click to expand...
Click to collapse
Well Well Well ..... it is getting wormer. Many thanks to everyone who are still trying to help me out. Thanks again.
Is that mean the secondary battery is located under the keyboard? I saw the photos from unassembled 6515 and it looks like the secondary battery. To replace it you have to first remove 3 screws, unplug the LCD and remove whole main board.
Is that means that the charging circuit has been built in the keyboard plate?
Thank You all. Patient died......
I would like to thank everyone for help. I think we can close this thread over here.
My beetle just went out into the "digital heaven".
The HP support specialist ensured me (without any tips or hints from my side) that mainly there is a problem with passing the power from the charger to the battery which means no more no less like ".... dude your motherboard is screwed. You have to get the new one or whatever...!"
So now it is a time for selling the rest of the parts on auctions......
R.I.P (Rust In Peace)
if the red light blinks
1 your battery has problem
or
2 your battery cover has problem. The plastic part on the back of your battery cover may have broken which touchs the microswith on the mainboard.
if that microswitch is not triggered , the hw65xx,hw69xx will not turn on.

Dead

I let my phone battery die, and now I can't turn it on.
Usually I get a red light which goes when the battery is in if its charging.
Sometimes I get a red light even when the battery is in and its charging.
If I do a soft reset, sometimes I get a flashing red light on the sides but then nothing.
I managed to get it back briefly by doing all manner of hard resets and soft resets, and taking the battery out and putting it back in over and over again for about half an hour...
Then I left it charging for half an hour or so and carelessly allowed the battery to die again because I needed to take it with me somewhere - so the same thing has happened again.
I left it charging overnight but I'm not having any luck with it this morning... any help would be much appreciated.
yeah similar problem here. my phone warned me the battery was low... i ignored the warning and used it until it died completely. then it wouldn't turn on. it was late so i just plugged it into the wall charger that came with the phone. i dont think it charged cause in the morning it was still flat. if anything i think having it connected to the charger while not charging drained the last a few drops of juice out of it. had a number of confusing red lights coming up in different spots at different times.
i read on here some guy managed to charge it by getting 3 AA batteries and connecting them directly to the battery for a couple of minuets. i did this and managed to turn the phone on! hoooray!
it had 1% and died in less than a couple of minuets even though i had it on the charger. tried the 3 AA battery trick again but to no avail. i think my battery is dead.
i'm pretty certain i will need to get a new one. i hope you are able to get yours working without buying a new battery.
im really annoyed the Sony Erricson batteries work out to be close to $100 AU. i would prefer to get a legit one... but does anyone have any experience with unofficial batteries? are they any good?
Sorry you're in the same boat... Ericsson really should have made this phone so that it can run out of battery.
Interesting - tell me more about the 3 AA battery trick!
sounds like the cells in your battery isnt balancing hence its dying...think you'll need to buy another one / or at least try another one to make sure it is and not the phone...
Hmmm... I fiddled and pressed buttons and took out the charger and put it in, and then kept pressing the on button while I was doing something else...
Suddenly it made the click noise, but it's not back yet.
It seems to have crashed on the 'Sony Ericsson' start up screen with the green logo.
I don't know if it's charging or not, so I'm not sure whether to turn it off to try again (at the risk of losing the battery), or leave it to charge as it is before I turn it off and can't start it again....
At least it's progress
There are a couple vof threads with many solutions. Look for them, they are very useful.
Yeah I've found a few - Thanks... just nothing they mentioned has worked yet
I think the problem I have may be a slightly different now anyway...
Now, if I unplug it I can't turn it on, but if it's plugged into my computer cable I can get it (every time - after about 3 minutes) to go to the Sony Ericsson loading screen but no further (as if there is no hard reset file for it to load). I can do that by plugging it in, then doing a soft reset (which produces flashing lights on the side) then holding on until it clicks (usually trying that a few times). When it clicks the lights on the side flash and it looks like it charges for a second before the lights go off and its just hte loading screen. I left it for 5 minutes and it turned off completely. Nothing happens if it's plugged into the wall cable at all.
Have you any idea how I might be able be get something to load after the loading screen?... Or any thoughts as to whether you think it's likely to be charging when its on that screen?
Thanks
Hmm... It seems you have a software problem as well.
Here is what I would do: get another battery (fully charged) and try one of these hard reset methods:
http://forum.xda-developers.com/showthread.php?t=437607
Something should work...
Sweet - I managed to get the hard reset screen to ask me the question about going back to factory defaults... after that the lights on the side are coming on to show its charging....
I guess there's a chance that when the battery is charged it'll have the juice to get past the loading screen... I hope anyway.
Wow this title gave me a heart attack almost
i thought someone is dead
plz i need help
hello good day plz i neesd to flash my htc p3600 and sony ericcson cybershot i need a software i can use to flash them plz help me any body that has an idea
just ordered a 1800mAh mugen power replacement battery. should be here in about a week my old SE k800i will be getting a bit of a work out in the mean time.
i think this break from unnecessary technology which I'm far too attached to will do me good. I'm far too materialistic.
hope you manage to get your battery going again!

[Q] Desire 500 charging issue

Hello everyone!
I recently bought a Desire 500 from eBay with a broken screen. It turns out that the display works pretty fine and I barely notice the crack on it, BUT there's a bigger issue with that phone. It won't charge. When i plug it in it displays an empty battery with a thunder inside of it and the orange/reddish diode is blinking. When I hold the power button in order to power it on it starts blinking faster and changes the thunder with an exclamation mark. Won't boot, won't enter recovery mode - nothing.
Luckily, my boyfriend has the same phone, and thanks to his charged battery i managed to start mine. It booted instantly. It displays a battery with an X sign on the notifications bar and the diode keeps blinking.
I assume that the phone cannot recognize the battery - maybe i should try to erase battery stats (but this seems to me quite impossible) or it's caused due to the fall. Detatched solder or pin maybe? Or the power supply...
If someone has an idea, please help! I hope that i could avoid leaving the phone for a month at a sevice and paying twice its market price.
Thanks for your attention, have a great day/night! :fingers-crossed::angel:
mod_eva said:
Hello everyone!
I recently bought a Desire 500 from eBay with a broken screen. It turns out that the display works pretty fine and I barely notice the crack on it, BUT there's a bigger issue with that phone. It won't charge. When i plug it in it displays an empty battery with a thunder inside of it and the orange/reddish diode is blinking. When I hold the power button in order to power it on it starts blinking faster and changes the thunder with an exclamation mark. Won't boot, won't enter recovery mode - nothing.
Luckily, my boyfriend has the same phone, and thanks to his charged battery i managed to start mine. It booted instantly. It displays a battery with an X sign on the notifications bar and the diode keeps blinking.
I assume that the phone cannot recognize the battery - maybe i should try to erase battery stats (but this seems to me quite impossible) or it's caused due to the fall. Detatched solder or pin maybe? Or the power supply...
If someone has an idea, please help! I hope that i could avoid leaving the phone for a month at a sevice and paying twice its market price.
Thanks for your attention, have a great day/night! :fingers-crossed::angel:
Click to expand...
Click to collapse
Erasing battery stats won't help at all.
Can you get me a screenshot from the "X sign on the notifications bar"?
If it does work with your friends battery, then the problem is probably in the battery, and not in the phone, right?? Did you try using your friends charger?

P9 won't charge after battery replacemnet

So like the title said i have replaced the battery in my P9, with an original battery. It has the same part number and all that. I have noticed that the phone won't charge the replacement battery, i have returned the new battery in warranty and revived another one. Same thing, the phone starts up as soon as you plug in any kind of power source to it , like a charger, but no charging notification. The notification light pulses in rare intervals (some thing of 10 secs or more) but it's not steadily on like when normally charging. And the most vexing thing is : if i replace the original battery it charges. Unfortunately the the original battery now has the bad habit of cutting out on me at random from anywhere 47% or bellow .... The phone is nearly 3 year old now.
Have you given the new batteries some time to charge? Maybe they were delivered to you fully discharged.
First one was on 85% the second on 60% or so. I kept the 1st one on charger for a whole weekend... Still nothing
Have you tried to callibrate the original battery (you say it suddenly drops if below 40%)?
Yes, I have allowed the battery to run down to 3% and the phone turning itself off. Then fully charged it while being off. So the original battery is just plain old, nearly 3y old. The problem is that the phone refuses to charge the new batteries regardless of original charge. Also it turns automatically on when you plug in a charger, not just showing the charge animation. That is not normal behavior.
olaf2k4 said:
Recalibrate how?
Click to expand...
Click to collapse
Did you try to search?!
There is a thread on battery calibration (XDA, Huawei P9, Q and A
https://forum.xda-developers.com/showpost.php?p=75592069&postcount=18
zgfg said:
Did you try to search?!
There is a thread on battery calibration (XDA, Huawei P9, Q and A
https://forum.xda-developers.com/showpost.php?p=75592069&postcount=18
Click to expand...
Click to collapse
I've done that after reading you'r message , but i have already done the steps not req root. And i'm not willing to root my phone.
P9 also not charging
Did you manage to find a resolution to this issues? I'm having the same problem with my P9. I changed my battery, and it now won't charge. It turns on ok, and everything seems to be working. When I plug in the charging cable, it makes the sound it usually does, the battery symbol flashes green but instantly turns white again. When the phone is off, plugging the cable in switches it on, but no charge. I've had two replacement batteries, both have the same issue. Also, the original battery is now doing the same. I'm wondering if I damaged something while removing the battery.
domj81 said:
Did you manage to find a resolution to this issues? I'm having the same problem with my P9. I changed my battery, and it now won't charge. It turns on ok, and everything seems to be working. When I plug in the charging cable, it makes the sound it usually does, the battery symbol flashes green but instantly turns white again. When the phone is off, plugging the cable in switches it on, but no charge. I've had two replacement batteries, both have the same issue. Also, the original battery is now doing the same. I'm wondering if I damaged something while removing the battery.
Click to expand...
Click to collapse
I think it's problem in charging IC or port.
Hi all
Had same issue with replacement battery
After replacement battery isn't charging. Problem is in bad connections
(probably from long shelf storage connectors got rusty)
Voltage was fine but temperature reading was way off (very low -2) and phone didn't charge battery
Problem is that there was no error message about battery temp.
After cleaning the contactors battery reading became normal and it started charging
Anybody ever had any solution to this problem? I have the same issue. Battery replaced - not taking any charge. If micro USB charger plugged in - the phone turns on. If it is already turned on plugging in the charger the screen flashes the % of the charge and nothing.

Htc One m7 won't turn on

I know this phone is old and a new one has been ordered, but I just want to get some pictures off of it before it becomes trash. I can only get it to turn on to the logo screen and then it goes off. It won't charge, but will show the led from time to time blinking red and the battery icon on the screen and then it disappears. I can get to the bootloader screen, but it's locked so I can't do anything. Any suggestions/help? Please?!
Noobalicious said:
I know this phone is old and a new one has been ordered, but I just want to get some pictures off of it before it becomes trash. I can only get it to turn on to the logo screen and then it goes off. It won't charge, but will show the led from time to time blinking red and the battery icon on the screen and then it disappears. I can get to the bootloader screen, but it's locked so I can't do anything. Any suggestions/help? Please?!
Click to expand...
Click to collapse
It's not clear to me exactly what your issue is (don't have 1+) but does sound like charging issue, might just be usb connector (damaged/dirty) or more problematicly the battery or battery charging circuitry. A usb connector with debris in should be easier fix.
If you have some electrical knowledge (or take to repair shop & they can do it) you should be able to overcome phone not charging by opening phone up to either charge battery via accessing back of usb connector/pcb/pwb or connect another battery. (Be careful playing with electricity & charges )
Note: if the battery has been run down too far by you keep turning it on then the battery will not charge normally again as it needs some residual charge in it to become charged (ie when your phone shows zero charge really the battery retains a few % otherwise it's impossible to recharge, though a special charger can supply a high charge initially to bring them back to life sometimes, but you probably need a battery specialist for that, so much easier to swap battery)
if it's soft brick then that is a whole different story.
I'm not electrically inclined, so I'll likely take it to a local shop. Thanks for your response.

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