after i got the OTA update, the phone finished downloading and started the installation process, the phone rebooted into that screen with the 3 green arrows (2 circling and 1 down). i left the phone on that screen for more than an hour or some and that's it it's stuck on that screen.
i tried the pull out the battery and put it in again and when i boot the phone it goes back to that screen.
plus i'm not able to boot into hboot nor doing anything and when i plug the usb to a pc it wont detect it.
i have tried everything i know so far :s and still no luck .... i would be glad if anyone can help me.
not a single reply !!??
i should throw the phone from my window then
Is it HTC dev unlocked? You can't do an ota if its not completely stock.
e-zee said:
after i got the OTA update, the phone finished downloading and started the installation process, the phone rebooted into that screen with the 3 green arrows (2 circling and 1 down). i left the phone on that screen for more than an hour or some and that's it it's stuck on that screen.
i tried the pull out the battery and put it in again and when i boot the phone it goes back to that screen.
plus i'm not able to boot into hboot nor doing anything and when i plug the usb to a pc it wont detect it.
i have tried everything i know so far :s and still no luck .... i would be glad if anyone can help me.
Click to expand...
Click to collapse
e-zee said:
not a single reply !!??
i should throw the phone from my window then
Click to expand...
Click to collapse
You did not give enough information to even try to help you. As markj338 suggested, if you have modified your phone by unlocking the bootloader, flashing a custom recovery or rooted the phone, it will not apply the OTA successfully.
So what was the state of your phone before you attempted to run the OTA?
tpbklake said:
You did not give enough information to even try to help you. As markj338 suggested, if you have modified your phone by unlocking the bootloader, flashing a custom recovery or rooted the phone, it will not apply the OTA successfully.
So what was the state of your phone before you attempted to run the OTA?
Click to expand...
Click to collapse
it's perfectly stock. i have locked the bootloader and installed a stock RUU before checking any updates, and i told you how my story ended
e-zee said:
it's perfectly stock. i have locked the bootloader and installed a stock RUU before checking any updates, and i told you how my story ended
Click to expand...
Click to collapse
So we are clear, your phone was completely stock? Or was your bootloader unlocked and you locked it before checking for updates?
acme anvil said:
So we are clear, your phone was completely stock? Or was your bootloader unlocked and you locked it before checking for updates?
Click to expand...
Click to collapse
the bootloader was unlocked, i relocked it then installed an original RUU after that everything was working normal, i checked for updates so i got the OTA update, then installed it and then my phone stuck on that screen.
What method did you use to lock your bootloader?
thanks guys for everything, i found a store to fix my phone, and they fixed it with jtag box and now it's brand new.
Related
Hello
Suddenly while Using the HTC one , the phone Rebooted and Not Charging or Doing a Factory Reset from the Boot loader
The phone just Turning on show HTC Logo then Restarts Over and over . Any help to Get the phone works ?
mannobegins681988 said:
Hello
Suddenly while Using the HTC one , the phone Rebooted and Not Charging or Doing a Factory Reset from the Boot loader
The phone just Turning on show HTC Logo then Restarts Over and over . Any help to Get the phone works ?
Click to expand...
Click to collapse
Are you trying to update to kitkat? You are S-ON. You will need S-OFF in order to avoid bootloop.
tigersgt said:
Are you trying to update to kitkat? You are S-ON. You will need S-OFF in order to avoid bootloop.
Click to expand...
Click to collapse
No i was just watching a movie on the phone and it reetarts and Stuck in this Restart thing
Are you able to unlock bootloader? It will reset your phone..
SaHiLzZ said:
Are you able to unlock bootloader? It will reset your phone..
Click to expand...
Click to collapse
I don't know how to unlock the Bootloader , the phone is International and Unlocked
Search a little bit how to unlock bootloader
sent from my mobile device
Hello guys
So, here's the deal. Few months back, I messed up my One and got it stuck at the grey HTC Screen. Couldnt boot into system, because I guess there was no ROM on the device. Thanks to you guys here at XDA, I got the situation analyzed and took the device to an HTC Service Center who told me to get my motherboard replaced. That was way too costly, so I got it JTAGed. The device now boots into ROM, but it cant boot into the bootloader. So I cant unlock the bootloader, S-OFF, Root or anything.
I can only boot into ROM. Can anyone please explain why this is so and what can I do to get my bootloader and recovery back.
Any help will be greatly appreciated!
Thanks
Which methods are you using to get into the bootloaader ?
Seanie280672 said:
Which methods are you using to get into the bootloaader ?
Click to expand...
Click to collapse
Sorry for the late reply..i was out of town..
I tried adb and manually pressing power+down..but to no avail.
I figured it out in the end though...i dont know what happened but the device suddenly went into the bootloader one day and now its working fine.
I have a question..
My device has been jtagged. Its now bootloader locked, unrooted, s on.
Is it dangerous for me to try to unlock and s off and flash a new rom?
Can a device be flashed after its been jtagged? Im sorry I dont have much experience with jtag.
Thanks!
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
If you really think it's that you're better off getting some tiny jewlers screwdrivers and see if you can pop it back up because otherwise your warranty is void
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Click to expand...
Click to collapse
That's the thing I'm not sure whether my phone constantly rebooting is a hardware problem or a software one. Also say if I was to use an RUU that wasn't 100% like what I needed what would be the risks ?
alray said:
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
Click to expand...
Click to collapse
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Rsdhillon said:
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Click to expand...
Click to collapse
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
http://www.htc1guru.com/dld/guru_reset_m7_3-62-401-1-zip/
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Seanie280672 said:
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Click to expand...
Click to collapse
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Rsdhillon said:
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Click to expand...
Click to collapse
first you mention TWRP 2.6.3.0 update it to 2.6.3.3
if you have a TWRP backup restore it
if you use the guru reset you flash it from twrp
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Also guys how can i get the zip file onto the phone seeing as using the USB isn't working. Do i need to push it onto the phone? if so how?
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Click to expand...
Click to collapse
what happened to the backup option ?
Rsdhillon said:
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Click to expand...
Click to collapse
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >> http://www.htc1guru.com/downloads/stock-rom-downloads/
clsA said:
what happened to the backup option ?
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >>
I could do the backup option yeah, but I do want to unroot it and have it how it was new , mainly for OTA, thanks for the link ill check it out. I'm just worried ill mess up my phone even more, i dont have a lot of experience with androids.
I checked the video , and the guy already had the zip phone on his phones's memory , seeing as i cant use a USB to transfer it how would i get it on there?
Click to expand...
Click to collapse
Through some miracle, I just unbricked my phone. I locked it and bricked it but then I flashed the stock 6.0.1 rom and i'm good!. I'm now at a status 2 because i unlocked and relocked it. I know you guys hate that because why relock it, but i'm returning it and wanted to play it safe.
Weird thing is I'm still getting the unlocked bootloader warning on power on. Any ideas why and how I can get rid of it? I thought for sure relocking would fix it.
droidfun1 said:
Through some miracle, I just unbricked my phone. I locked it and bricked it but then I flashed the stock 6.0.1 rom and i'm good!. I'm now at a status 2 because i unlocked and relocked it. I know you guys hate that because why relock it, but i'm returning it and wanted to play it safe.
Weird thing is I'm still getting the unlocked bootloader warning on power on. Any ideas why and how I can get rid of it? I thought for sure relocking would fix it.
Click to expand...
Click to collapse
This might not work with a locked bootloader, but you can give it a shot.
Download the boot logo from this thread that looks like the original one: https://forum.xda-developers.com/mo...o-maxx-droid-turbo-x-style-logos-bin-t3407046
Double click on the .exe file while your phone is in bootloader mode and plugged into your computer.
Thanks ya, I have seen that logo fix floating around for the Droid Turbo but I didn't want to try until I had at least one confirmation that it could work on a relocked bootloader. Anyone have a guess/idea/or success story?
Hey guys, so my mom was using the Turbo yesterday when she was prompted to an update. Now according to a few searches there was a soak test out or something? Not sure, since I have the Turbo 2. But regardless, she went to apply the update and now that phone won't boot up. It lights up with the M logo screen and then goes to andy where he's got the rotating box in his belly, and underneath it says "Erasing...". I can't get to any of the other options from the screen where you hold Volume Down while powering up. All of the options lead to the same erasing screen. The phone will reboot after two or three minutes and go back to the same thing. Been doing this for hours. I have it sitting on a charger and will take a look at it when I come back from work but I'm wondering how to remedy this? I am familiar with RSD lite and can use it to flash the phone if I can figure out which files to use. Not familiar with ADB so if that's the route I have to go, I'd appreciate a write up on how to use it. Willing to install custom firmware if I have to as well. I just need to get the phone working asap. My mom works nights and she is currently phoneless, so this is a safety concern of mine.
Also that screen where you hold Volume Down, it says battery okay and all that but it says the phone software is modified. Not sure why, I know that she completely incapable of doing that. And I didn't modify anything when I had the phone. Not that is matters though, it's out of warranty so Verizon or Moto probably won't be too useful.
Any and all help appreciated. Currently not in the position to buy a new phone so I'd prefer fixing this one up if I can. Thanks!
Xelios029 said:
I am familiar with RSD lite and can use it to flash the phone if I can figure out which files to use.
Click to expand...
Click to collapse
Is the phone pure stock? You've never unlocked the bootloader via Sunshine nor installed TWRP custom recovery?
If so, then this is the full firmware version of the most recent update that you would flash via RSD.
[FXZ] Official Stock Firmware 6.0.1 MCG24.251-5-5
https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3569334
It should fix your phone -- but you will not be able to unlock the bootloader and install custom recovery because the update blocks Sunshine. If you had wanted an unlocked bootloader you should have done it before now.
Never, which is why I'm confused why it says software status modified. The sunshine and mofo mods were released after I upgraded to the turbo 2 so I never even had a chance. But thank you though! Really appreciate it, I was scared that some part of the memory had failed or something. My only question from here is how do I get the phone into the mode to required to RSD it? Because even if I select the bootloader option from that screen where you hold volume down while powering up, it goes to that erasing screen no matter what.
EDIT: Got home from work and downloaded all the files. RSD 6.1.5, Motorola Device Manager for the drivers, and the FXZ file. No dice. It won't recognize the device in RSD even though windows is making that sound when a device is connected. No luck on RSDLite 6.2.4 either.
EDIT2: Okay ugh, now I don't know what to do. Turns out RSD didnt detect it because the cable was not directly plugged into the motherboard. Took me a while to figure that out. So I got it detected and I flashed that file you put above and I'm still having the same problem. It reboots once everything is finished flashing and then goes back to the "Erasing..." screen.
EDIT3: SUCCESS!!! Thank you so much! I swear I was thinking I was going to have to replace the phone. Let it sit at the Erasing screen after flashing it for a bit and it eventually rebooted itself and started the Droid splash screen. What a huge relief! Hopefully these updates help with someone else who may run into the same problem.
Glad it worked for you!
And it helped you were persistent.
ChazzMatt said:
Glad it worked for you!
And it helped you were persistent.
Click to expand...
Click to collapse
Thanks again, much appreciated!
ChazzMatt said:
Is the phone pure stock? You've never unlocked the bootloader via Sunshine nor installed TWRP custom recovery?
If so, then this is the full firmware version of the most recent update that you would flash via RSD.
[FXZ] Official Stock Firmware 6.0.1 MCG24.251-5-5
https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3569334
It should fix your phone -- but you will not be able to unlock the bootloader and install custom recovery because the update blocks Sunshine. If you had wanted an unlocked bootloader you should have done it before now.
Click to expand...
Click to collapse
Do you think sunshine will update the unlock bootloader for MCG24.251-5-5[
Sent from my XT1254 using Tapatalk
KARIM9377 said:
Do you think sunshine will update the unlock bootloader for MCG24.251-5-5[
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
You have to ask them. I don't know. But we've been surprised before by their talent.
ChazzMatt said:
you have to ask them. I don't know. But we've been stories surprised before by their talent.
Click to expand...
Click to collapse
Yes I did I ask
*@beaups and he told me that they will try if they have time for it
Put I asking for is ? did Verizon black the patch that sunshine can unlock bootloader with it ?
I hope they don't and I hope sunshine will do it and update
KARIM9377 said:
Yes I did I ask
*@beaups and he told me that they will try if they have time for it
Put I asking for is ? did Verizon black the patch that sunshine can unlock bootloader with it ?
I hope they don't and I hope sunshine will do it and update
Click to expand...
Click to collapse
Every time Sunshine released an update to force unlock the Droid Turbo bootloader, Verizon releases an OTA "security update" to block it.
This next rant is not towards you but to other longtime Droid Turbo owners... (Like anyone who has owned a Droid Turbo for over two months. Anywhere from 2 months - 2 years.)
People just need to UNLOCK their bootloaders before taking any updates. NEVER, NEVER, NEVER take an OTA update. If there's anything worthwhile it will be posted HERE on XDA and you can flash it manually. Just unlock your bootloader and you don't have to worry about Verizon "blocking" Sunshine because your bootloader will already be unlocked!