[Q] Cannot boot into bootloader or recovery - One (M7) Q&A, Help & Troubleshooting

Hello guys
So, here's the deal. Few months back, I messed up my One and got it stuck at the grey HTC Screen. Couldnt boot into system, because I guess there was no ROM on the device. Thanks to you guys here at XDA, I got the situation analyzed and took the device to an HTC Service Center who told me to get my motherboard replaced. That was way too costly, so I got it JTAGed. The device now boots into ROM, but it cant boot into the bootloader. So I cant unlock the bootloader, S-OFF, Root or anything.
I can only boot into ROM. Can anyone please explain why this is so and what can I do to get my bootloader and recovery back.
Any help will be greatly appreciated!
Thanks

Which methods are you using to get into the bootloaader ?

Seanie280672 said:
Which methods are you using to get into the bootloaader ?
Click to expand...
Click to collapse
Sorry for the late reply..i was out of town..
I tried adb and manually pressing power+down..but to no avail.
I figured it out in the end though...i dont know what happened but the device suddenly went into the bootloader one day and now its working fine.
I have a question..
My device has been jtagged. Its now bootloader locked, unrooted, s on.
Is it dangerous for me to try to unlock and s off and flash a new rom?
Can a device be flashed after its been jtagged? Im sorry I dont have much experience with jtag.
Thanks!

Related

[Q] phone stuck after update :/ need help

after i got the OTA update, the phone finished downloading and started the installation process, the phone rebooted into that screen with the 3 green arrows (2 circling and 1 down). i left the phone on that screen for more than an hour or some and that's it it's stuck on that screen.
i tried the pull out the battery and put it in again and when i boot the phone it goes back to that screen.
plus i'm not able to boot into hboot nor doing anything and when i plug the usb to a pc it wont detect it.
i have tried everything i know so far :s and still no luck .... i would be glad if anyone can help me.
not a single reply !!??
i should throw the phone from my window then
Is it HTC dev unlocked? You can't do an ota if its not completely stock.
e-zee said:
after i got the OTA update, the phone finished downloading and started the installation process, the phone rebooted into that screen with the 3 green arrows (2 circling and 1 down). i left the phone on that screen for more than an hour or some and that's it it's stuck on that screen.
i tried the pull out the battery and put it in again and when i boot the phone it goes back to that screen.
plus i'm not able to boot into hboot nor doing anything and when i plug the usb to a pc it wont detect it.
i have tried everything i know so far :s and still no luck .... i would be glad if anyone can help me.
Click to expand...
Click to collapse
e-zee said:
not a single reply !!??
i should throw the phone from my window then
Click to expand...
Click to collapse
You did not give enough information to even try to help you. As markj338 suggested, if you have modified your phone by unlocking the bootloader, flashing a custom recovery or rooted the phone, it will not apply the OTA successfully.
So what was the state of your phone before you attempted to run the OTA?
tpbklake said:
You did not give enough information to even try to help you. As markj338 suggested, if you have modified your phone by unlocking the bootloader, flashing a custom recovery or rooted the phone, it will not apply the OTA successfully.
So what was the state of your phone before you attempted to run the OTA?
Click to expand...
Click to collapse
it's perfectly stock. i have locked the bootloader and installed a stock RUU before checking any updates, and i told you how my story ended
e-zee said:
it's perfectly stock. i have locked the bootloader and installed a stock RUU before checking any updates, and i told you how my story ended
Click to expand...
Click to collapse
So we are clear, your phone was completely stock? Or was your bootloader unlocked and you locked it before checking for updates?
acme anvil said:
So we are clear, your phone was completely stock? Or was your bootloader unlocked and you locked it before checking for updates?
Click to expand...
Click to collapse
the bootloader was unlocked, i relocked it then installed an original RUU after that everything was working normal, i checked for updates so i got the OTA update, then installed it and then my phone stuck on that screen.
What method did you use to lock your bootloader?
thanks guys for everything, i found a store to fix my phone, and they fixed it with jtag box and now it's brand new.

[Q] Stuck on Bootloader

Just flashed Android RevolutionHD on my Sprint HTC One and now I'm stuck looping onto the bootloader. None of the options work and I don't know what to do. Recently bought this phone and hoping to god I didn't just brick it, have never had any problems rooting or flashing in the past so idk if it is bricked, please help.
Jay227 said:
Just flashed Android RevolutionHD on my Sprint HTC One and now I'm stuck looping onto the bootloader. None of the options work and I don't know what to do. Recently bought this phone and hoping to god I didn't just brick it, have never had any problems rooting or flashing in the past so idk if it is bricked, please help.
Click to expand...
Click to collapse
Check this thread here:
http://forum.xda-developers.com/showthread.php?t=2411137
Jay227 said:
Just flashed Android RevolutionHD on my Sprint HTC One and now I'm stuck looping onto the bootloader. None of the options work and I don't know what to do. Recently bought this phone and hoping to god I didn't just brick it, have never had any problems rooting or flashing in the past so idk if it is bricked, please help.
Click to expand...
Click to collapse
For HTC One: International GSM/LTE (UL), International GSM (U), all U.S. carriers (apart from Sprint)
Next time I would suggest you flash only Sprint Roms. You need to RUU http://forum.xda-developers.com/showthread.php?p=44243635
Sent from my HTCONE using xda app-developers app
device not found
Every time I go into adb or try to use the hasoon toolkit it tells me device not found. Bootloader is unlocked with s-on and htc drivers are installed. When I try to boot into recovery now it sits at the HTC quite brilliant screen for a few seconds then shuts down.
Just tried re-locking/re-unlocking the bootloader and was successful with that so the drivers are working and it seems to have some connection to adb.
I tried pushing a recovery through adb and it had sit for over 8 hours, went to work and let it sit trying, and still nothing happened. Adb is stuck on sending 'recovery' <7544 KB>... and saying nothing else.
Just tried it again and it worked instantly so now I have a recovery.
Problem solved, major thanks to Indirect for the assist.

Bell XPERIA C6616

Hi guys,
I am having trouble restarting stock c6616 into recover mode?
Read so many articles, watched several videos on YT, but i cannot get it working.
Most of instruction will say TurnOff phone, turno on, wait for led and keep pressing volume up, problem is LED is not lit at all on my phone.
I also tried to reboot to recover via ADB , phone will just restart.
Any ideas?
akyboy said:
Hi guys,
I am having trouble restarting stock c6616 into recover mode?
Read so many articles, watched several videos on YT, but i cannot get it working.
Most of instruction will say TurnOff phone, turno on, wait for led and keep pressing volume up, problem is LED is not lit at all on my phone.
I also tried to reboot to recover via ADB , phone will just restart.
Any ideas?
Click to expand...
Click to collapse
You need to have a custom recovery installed to access that feature.... Do you have one installed?
St.Jimmy90 said:
You need to have a custom recovery installed to access that feature.... Do you have one installed?
Click to expand...
Click to collapse
Thanks for answer Jimmy
Tried to install dual recover for locked bootloader too,.. same thing, flashed successfully (at least it was saying that) and cant do nothing.
This is my 5th Android phone, and it is biggest pain to unlock/root/flash so far.
akyboy said:
Thanks for answer Jimmy
Tried to install dual recover for locked bootloader too,.. same thing, flashed successfully (at least it was saying that) and cant do nothing.
This is my 5th Android phone, and it is biggest pain to unlock/root/flash so far.
Click to expand...
Click to collapse
Is your phone rooted?
St.Jimmy90 said:
Is your phone rooted?
Click to expand...
Click to collapse
Ok ok,.. looks like i got it working, i re-flashed that Dual Recovery and i was able to start TWRP now.
Another question if you dont mind, my bootloader is locked (as i know) can i still flash Custom roms?
akyboy said:
Ok ok,.. looks like i got it working, i re-flashed that Dual Recovery and i was able to start TWRP now.
Another question if you dont mind, my bootloader is locked (as i know) can i still flash Custom roms?
Click to expand...
Click to collapse
No you can't. Custom roms like PA, OMNI, Cyanogenmod need a custom kernel. It is not possible to flash a custom kernel on a locked bootloader. You can still flash stock based roms though. If you search in the development section you will find some. They are marked with "LB"
St.Jimmy90 said:
No you can't. Custom roms like PA, OMNI, Cyanogenmod need a custom kernel. It is not possible to flash a custom kernel on a locked bootloader. You can still flash stock based roms though. If you search in the development section you will find some. They are marked with "LB"
Click to expand...
Click to collapse
Thanks
LB, Locked boot-loader.
I also tried to unlock it, but im getting message that boot-loader cannot be officially unlocked. So i guess im out of luck unlocking it?
akyboy said:
Thanks
LB, Locked boot-loader.
I also tried to unlock it, but im getting message that boot-loader cannot be officially unlocked. So i guess im out of luck unlocking it?
Click to expand...
Click to collapse
Correct.
You can check it in service menu if you bootloader is unlockable. Open dialer and enter *#*#7378423#*#*
Go to service info > configuratoin. If it shows "bootloader unlock allowed: no" you won't be able to unlock it
Checked that! , out of luck for me :/
Ok, trying to figure out LB Rom installation instruction.
I will give a try http://forum.xda-developers.com/xperia-z/development/rom-existenz-v5-0-0-ultra-edition-10-4-t2349656
This one,.. i guess its most popular for xperia
akyboy said:
Thanks for answer Jimmy
Tried to install dual recover for locked bootloader too,.. same thing, flashed successfully (at least it was saying that) and cant do nothing.
This is my 5th Android phone, and it is biggest pain to unlock/root/flash so far.
Click to expand...
Click to collapse
Which locket dual recovery file did you use? I'm having a paint too trying to root my Xperi Z C6616 and have find little to no help. THanks in advance.

Htc one boot dead

hello guys, i am new here and if i open this topic wrong sector sorry me
i was trying to update my htc one Verizon fomr 5.5 Sense to 6 and as i see, i put wrong rom and not phone is stuck on htc logo, it came up and then rebooting phone, have not access to recovery mode,phone was keep restarting until battery die,and now it turn off, but if i plug it in pc htc logo comes up and keep restarting pc can not recognise phone, i took it to the technical but they can not fix it, i am living in Georgia and here is not good technician, as they said phone dead boot, and can not help to this phone, any1 know any way to wake up this phone? or i have to pull it out? ty for replay, sorry for my bad english hope u undestand what is my problem and what i want to say ,ty for replay
Install the correct recovery for the Verizon model:
http://teamw.in/project/twrp2/226
Then
fastboot erase cache
Then flash Verizon compatible ROM.
BenPope said:
Install the correct recovery for the Verizon model:
Then
fastboot erase cache
Then flash Verizon compatible ROM.
Click to expand...
Click to collapse
ty u for replay, but problem is that when i click on power and volum button i can not get in boot menu, phone just keep rebooting , there is htc logo and it starting restart so this method can not help , can not do Turn on the device and keep holding volume down until a menu shows up , all button working on phone
miwisdzvra said:
ty u for replay, but problem is that when i click on power and volum button i can not get in boot menu, phone just keep rebooting , there is htc logo and it starting restart so this method can not help , can not do Turn on the device and keep holding volume down until a menu shows up , all button working on phone
Click to expand...
Click to collapse
Keep trying to get in bootloader mode, it will work.
SaHiLzZ said:
Keep trying to get in bootloader mode, it will work.
Click to expand...
Click to collapse
i am trying but when boot menu must show up then phone is rebooting, iam looking if there is any soft using it to write boot or something like that to have access to boot menu
I have the same problem with my international HTC One. Any help would be really appreciatedq. Thanks.
Try shining a bright light on the sensor top left and hold power and volume down. there's no reason why it shouldn't go to bootloader
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Try shining a bright light on the sensor top left and hold power and volume down. there's no reason why it shouldn't go to bootloader
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i had try it too, but nothing there is no software for this?
miwisdzvra said:
i had try it too, but nothing there is no software for this?
Click to expand...
Click to collapse
lol, what software you have to get past the bootloader first
clsA said:
lol, what software you have to get past the bootloader first
Click to expand...
Click to collapse
i dont know cos i am asking if there is any soft
miwisdzvra said:
i dont know cos i am asking if there is any soft
Click to expand...
Click to collapse
The thing is you have Verizon ... Verizon must be s-off to unlock the bootloader to flash custom recovery and roms. You say you "put wrong rom" on the phone. Do you mean a rom for a different phone (samsung - nexus ? ) or just a rom for a international HTC One ? are you still s-off ? can you post a picture of the bootloader before it reboots?
clsA said:
The thing is you have Verizon ... Verizon must be s-off to unlock the bootloader to flash custom recovery and roms. You say you "put wrong rom" on the phone. Do you mean a rom for a different phone (samsung - nexus ? ) or just a rom for a international HTC One ? are you still s-off ? can you post a picture of the bootloader before it reboots?
Click to expand...
Click to collapse
i have not access to bootloader anymore, last time when i check bootloader there was s-on
first i put costum rom ,it was for verizon htc one, but phone stuck on bootloader, and there was s-on, and "TAMPERED" "RELOCKED".i was trying to make s-off but can not do it, then i upload official rom and phone stuck on htc logo, have not acccess after last upload to bootloader
miwisdzvra said:
i have not access to bootloader anymore, last time when i check bootloader there was s-on
first i put costum rom ,it was for verizon htc one, but phone stuck on bootloader, and there was s-on, and "TAMPERED" "RELOCKED".i was trying to make s-off but can not do it, then i upload official rom and phone stuck on htc logo, have not acccess after last upload to bootloader
Click to expand...
Click to collapse
yeah your stuck in RUU mode till you get the RUU to complete.
Sorry but I'm stumped ...I have no idea what you do now
Maybe @nkk71 or @alray have some ideas
155
clsA said:
yeah your stuck in RUU mode till you get the RUU to complete.
Sorry but I'm stumped ...I have no idea what you do now
Maybe @nkk71 or @alray have some ideas
Click to expand...
Click to collapse
kk, ty u for replay
No ideas from my side:
S-On, relocked and no recovery on Verizon, only thing is a RUU.
If you can't boot in bootloader mode, there is nothing you can do.
you need to boot in bootloader to determine what ruu you need (if one available for your version)
and you also need to start the ruu from bootloader.
looks like the only solution is to send the phone for repair or maybe a JTAG repair...
k, thank guys for replay
clsA said:
The thing is you have Verizon ... Verizon must be s-off to unlock the bootloader to flash custom recovery and roms. You say you "put wrong rom" on the phone. Do you mean a rom for a different phone (samsung - nexus ? ) or just a rom for a international HTC One ? are you still s-off ? can you post a picture of the bootloader before it reboots?
Click to expand...
Click to collapse
it was htc one rom, and i think it was international HTC One rom, now i can not enter bootloader, last time when i checked it, it was s-on

HTC is messed up need to restore!

Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
If you really think it's that you're better off getting some tiny jewlers screwdrivers and see if you can pop it back up because otherwise your warranty is void
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Click to expand...
Click to collapse
That's the thing I'm not sure whether my phone constantly rebooting is a hardware problem or a software one. Also say if I was to use an RUU that wasn't 100% like what I needed what would be the risks ?
alray said:
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
Click to expand...
Click to collapse
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Rsdhillon said:
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Click to expand...
Click to collapse
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
http://www.htc1guru.com/dld/guru_reset_m7_3-62-401-1-zip/
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Seanie280672 said:
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Click to expand...
Click to collapse
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Rsdhillon said:
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Click to expand...
Click to collapse
first you mention TWRP 2.6.3.0 update it to 2.6.3.3
if you have a TWRP backup restore it
if you use the guru reset you flash it from twrp
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Also guys how can i get the zip file onto the phone seeing as using the USB isn't working. Do i need to push it onto the phone? if so how?
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Click to expand...
Click to collapse
what happened to the backup option ?
Rsdhillon said:
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Click to expand...
Click to collapse
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >> http://www.htc1guru.com/downloads/stock-rom-downloads/
clsA said:
what happened to the backup option ?
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >>
I could do the backup option yeah, but I do want to unroot it and have it how it was new , mainly for OTA, thanks for the link ill check it out. I'm just worried ill mess up my phone even more, i dont have a lot of experience with androids.
I checked the video , and the guy already had the zip phone on his phones's memory , seeing as i cant use a USB to transfer it how would i get it on there?
Click to expand...
Click to collapse

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