Htc one boot dead - One (M7) Q&A, Help & Troubleshooting

hello guys, i am new here and if i open this topic wrong sector sorry me
i was trying to update my htc one Verizon fomr 5.5 Sense to 6 and as i see, i put wrong rom and not phone is stuck on htc logo, it came up and then rebooting phone, have not access to recovery mode,phone was keep restarting until battery die,and now it turn off, but if i plug it in pc htc logo comes up and keep restarting pc can not recognise phone, i took it to the technical but they can not fix it, i am living in Georgia and here is not good technician, as they said phone dead boot, and can not help to this phone, any1 know any way to wake up this phone? or i have to pull it out? ty for replay, sorry for my bad english hope u undestand what is my problem and what i want to say ,ty for replay

Install the correct recovery for the Verizon model:
http://teamw.in/project/twrp2/226
Then
fastboot erase cache
Then flash Verizon compatible ROM.

BenPope said:
Install the correct recovery for the Verizon model:
Then
fastboot erase cache
Then flash Verizon compatible ROM.
Click to expand...
Click to collapse
ty u for replay, but problem is that when i click on power and volum button i can not get in boot menu, phone just keep rebooting , there is htc logo and it starting restart so this method can not help , can not do Turn on the device and keep holding volume down until a menu shows up , all button working on phone

miwisdzvra said:
ty u for replay, but problem is that when i click on power and volum button i can not get in boot menu, phone just keep rebooting , there is htc logo and it starting restart so this method can not help , can not do Turn on the device and keep holding volume down until a menu shows up , all button working on phone
Click to expand...
Click to collapse
Keep trying to get in bootloader mode, it will work.

SaHiLzZ said:
Keep trying to get in bootloader mode, it will work.
Click to expand...
Click to collapse
i am trying but when boot menu must show up then phone is rebooting, iam looking if there is any soft using it to write boot or something like that to have access to boot menu

I have the same problem with my international HTC One. Any help would be really appreciatedq. Thanks.

Try shining a bright light on the sensor top left and hold power and volume down. there's no reason why it shouldn't go to bootloader
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Try shining a bright light on the sensor top left and hold power and volume down. there's no reason why it shouldn't go to bootloader
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i had try it too, but nothing there is no software for this?

miwisdzvra said:
i had try it too, but nothing there is no software for this?
Click to expand...
Click to collapse
lol, what software you have to get past the bootloader first

clsA said:
lol, what software you have to get past the bootloader first
Click to expand...
Click to collapse
i dont know cos i am asking if there is any soft

miwisdzvra said:
i dont know cos i am asking if there is any soft
Click to expand...
Click to collapse
The thing is you have Verizon ... Verizon must be s-off to unlock the bootloader to flash custom recovery and roms. You say you "put wrong rom" on the phone. Do you mean a rom for a different phone (samsung - nexus ? ) or just a rom for a international HTC One ? are you still s-off ? can you post a picture of the bootloader before it reboots?

clsA said:
The thing is you have Verizon ... Verizon must be s-off to unlock the bootloader to flash custom recovery and roms. You say you "put wrong rom" on the phone. Do you mean a rom for a different phone (samsung - nexus ? ) or just a rom for a international HTC One ? are you still s-off ? can you post a picture of the bootloader before it reboots?
Click to expand...
Click to collapse
i have not access to bootloader anymore, last time when i check bootloader there was s-on
first i put costum rom ,it was for verizon htc one, but phone stuck on bootloader, and there was s-on, and "TAMPERED" "RELOCKED".i was trying to make s-off but can not do it, then i upload official rom and phone stuck on htc logo, have not acccess after last upload to bootloader

miwisdzvra said:
i have not access to bootloader anymore, last time when i check bootloader there was s-on
first i put costum rom ,it was for verizon htc one, but phone stuck on bootloader, and there was s-on, and "TAMPERED" "RELOCKED".i was trying to make s-off but can not do it, then i upload official rom and phone stuck on htc logo, have not acccess after last upload to bootloader
Click to expand...
Click to collapse
yeah your stuck in RUU mode till you get the RUU to complete.
Sorry but I'm stumped ...I have no idea what you do now
Maybe @nkk71 or @alray have some ideas

155
clsA said:
yeah your stuck in RUU mode till you get the RUU to complete.
Sorry but I'm stumped ...I have no idea what you do now
Maybe @nkk71 or @alray have some ideas
Click to expand...
Click to collapse
kk, ty u for replay

No ideas from my side:
S-On, relocked and no recovery on Verizon, only thing is a RUU.

If you can't boot in bootloader mode, there is nothing you can do.
you need to boot in bootloader to determine what ruu you need (if one available for your version)
and you also need to start the ruu from bootloader.
looks like the only solution is to send the phone for repair or maybe a JTAG repair...

k, thank guys for replay

clsA said:
The thing is you have Verizon ... Verizon must be s-off to unlock the bootloader to flash custom recovery and roms. You say you "put wrong rom" on the phone. Do you mean a rom for a different phone (samsung - nexus ? ) or just a rom for a international HTC One ? are you still s-off ? can you post a picture of the bootloader before it reboots?
Click to expand...
Click to collapse
it was htc one rom, and i think it was international HTC One rom, now i can not enter bootloader, last time when i checked it, it was s-on

Related

HTC One-Some questions.

Hello,I have the HTC One 32gb Simfree europe version.
I had very bad battery,and i want to Format my phone,but i have problem,
everytime i power on the phone or reset him i get this screen:
ht p://bi t.ly/1a Us5R E
It's not my phone,on my phone Write tampered and then Re-Locked.
few question:
1.Why it's write Relocked and tampered?I didn't unlock the bootloader or did somthing,it's started when my phone back from warranty.
2.how do i cancell it ? every time i try to format this screen show and when i do reboot it's just power on the phone without format it .
Thanks,Eitan
PoZa1 said:
Hello,I have the HTC One 32gb Simfree europe version.
I had very bad battery,and i want to Format my phone,but i have problem,
everytime i power on the phone or reset him i get this screen:
ht p://bi t.ly/1a Us5R E
It's not my phone,on my phone Write tampered and then Re-Locked.
few question:
1.Why it's write Relocked and tampered?I didn't unlock the bootloader or did somthing,it's started when my phone back from warranty.
2.how do i cancell it ? every time i try to format this screen show and when i do reboot it's just power on the phone without format it .
Thanks,Eitan
Click to expand...
Click to collapse
What happens when you go to the boot loader (the place it says relocked) and select recovery?
Sent from my One using Tapatalk 4
PoZa1 said:
Hello,I have the HTC One 32gb Simfree europe version.
I had very bad battery,and i want to Format my phone,but i have problem,
everytime i power on the phone or reset him i get this screen:
ht p://bi t.ly/1a Us5R E
It's not my phone,on my phone Write tampered and then Re-Locked.
few question:
1.Why it's write Relocked and tampered?I didn't unlock the bootloader or did somthing,it's started when my phone back from warranty.
2.how do i cancell it ? every time i try to format this screen show and when i do reboot it's just power on the phone without format it .
Thanks,Eitan
Click to expand...
Click to collapse
Since it says TAMPERED and UNLOCKED, somebody obviously unlocked it using HTCdev. I see you still have hboot 1.44 so you can s-off using revone and return it completely to stock.
BUT if you're new at this you shouldnt do it yourself, perhaps a friend of yours could help you out.
Tw1tchy said:
What happens when you go to the boot loader (the place it says relocked) and select recovery?
Sent from my One using Tapatalk 4
Click to expand...
Click to collapse
It's just show the HTC start logo and then show hboot again.same on factory lock.
nkk71 said:
Since it says TAMPERED and UNLOCKED, somebody obviously unlocked it using HTCdev. I see you still have hboot 1.44 so you can s-off using revone and return it completely to stock.
BUT if you're new at this you shouldnt do it yourself, perhaps a friend of yours could help you out.
Click to expand...
Click to collapse
It's reasonable that's the store root it ? what interest they have for this ?
PoZa1 said:
It's reasonable that's the store root it ? what interest they have for this ?
Click to expand...
Click to collapse
I have no idea why the store would do that, definitely not in their best interest. You should probably take it back to them and let them return everything to stock.

htc stuck in bootloader

so heres what happen
download Andriod revolution for the sprint htc one
it reloaded and went to the bootloader screen I didn't know what happened so I reboot the phone from the bootloader
it went back the bootloader and then without thinking I used the ruu and it relocked the bootloader and didn't even restore the phone so
now I'm stuck with a phone that's stuck on the bootloader screen with it locked and no usb debugging or recovery
is there a way to unlock the bootloader still or atleast enable usb debugging from cmd ? I still have the unlock.bin from the last time I unlocked the bootloader
any idea no phone for me until then
Da1stig said:
so heres what happen
download Andriod revolution for the sprint htc one
it reloaded and went to the bootloader screen I didn't know what happened so I reboot the phone from the bootloader
it went back the bootloader and then without thinking I used the ruu and it relocked the bootloader and didn't even restore the phone so
now I'm stuck with a phone that's stuck on the bootloader screen with it locked and no usb debugging or recovery
is there a way to unlock the bootloader still or atleast enable usb debugging from cmd ? I still have the unlock.bin from the last time I unlocked the bootloader
any idea no phone for me until then
Click to expand...
Click to collapse
The problem was that there is no android revolution for the HTC one. You flashed an international Rom on the sprint variant and so it messed the phone up. You can still unlock the bootloader through the HTC website as before. Check the General section for the guides and the Q&A section to post your problems.
Also, check which RUU you used. Was it from the Sprint HTC one board or the general HTC one board?
I forget that typing in HTC one on the search brings general htc one forum anyway ...
I know how to unlock the bootloader but usb debugging isnt enabled and I don't have an os to enable it
Even tried the all in one to push the bootloader unlock and it just stays saying waiting for device
Da1stig said:
I forget that typing in HTC one on the search brings general htc one forum anyway ...
I know how to unlock the bootloader but usb debugging isnt enabled and I don't have an os to enable it
Even tried the all in one to push the bootloader unlock and it just stays saying waiting for device
Click to expand...
Click to collapse
in the bootloader it uses fastboot actually so if you have those drivers from the unlock till you will be able to do the steps htc asks
I'm going to try in right now let me see what happens
Da1stig said:
so heres what happen
download Andriod revolution for the sprint htc one
it reloaded and went to the bootloader screen I didn't know what happened so I reboot the phone from the bootloader
it went back the bootloader and then without thinking I used the ruu and it relocked the bootloader and didn't even restore the phone so
now I'm stuck with a phone that's stuck on the bootloader screen with it locked and no usb debugging or recovery
is there a way to unlock the bootloader still or atleast enable usb debugging from cmd ? I still have the unlock.bin from the last time I unlocked the bootloader
any idea no phone for me until then
Click to expand...
Click to collapse
Yeah so like the others said use fastboot to re unlock the bootloader, and by the way if you dont have s-off it will be harder to restore it, but if its the case, I would recommend just flashing a recovery and then pushing a rom and flash that. Hope that helps
Oh and always remember as long as you can access fastboot from the bootloader there is always a way to fix a software issue (for the most part)
I still have S-OFF and just tried the command "fastboot flash unlocktoken unlock_code.bin"
Its been saying waiting for device for the last 10 mins .
Da1stig said:
I still have S-OFF and just tried the command "fastboot flash unlocktoken unlock_code.bin"
Its been saying waiting for device for the last 10 mins .
Click to expand...
Click to collapse
Did you install driver for htc one at your computer ?
Sent From The Great HTC
Da1stig said:
I still have S-OFF and just tried the command "fastboot flash unlocktoken unlock_code.bin"
Its been saying waiting for device for the last 10 mins .
Click to expand...
Click to collapse
have you tried plugging your cable into a different USB port on your computer?
If you scour the forums with enough determination, I'm confident that you can find a solution to moving yourself past your current dilemma.
Good luck!
Here's why its not connecting its not the usb because it works with my other phone (GS3)
beny ms said:
Did you install driver for htc one at your computer ?
Sent From The Great HTC
Click to expand...
Click to collapse
Yea I always search before I post I found only one good thread with a similar issue on a htc one s but that thread doesn't have a solution
Sent from my SPH-L710 using xda app-developers app
Heres the RUU you want....http://forum.xda-developers.com/showthread.php?t=2508907
benny3 said:
Heres the RUU you want....http://forum.xda-developers.com/showthread.php?t=2508907
Click to expand...
Click to collapse
I don't think that will work since windows isn't understanding its on the bootloader so doubt it will connect to the ruu but ill give it a shot
benny3 said:
Heres the RUU you want....http://forum.xda-developers.com/showthread.php?t=2508907
Click to expand...
Click to collapse
Da1stig said:
I don't think that will work since windows isn't understanding its on the bootloader so doubt it will connect to the ruu but ill give it a shot
Click to expand...
Click to collapse
UPDATE:Forgot i already tired this since i have the RUU on my desktop. Device Failed Enumeration is my biggest issue one post says he fixed the issue but doesn't state how. The Error shows up with any htc in fastboot i tried deleting htc sync and all its addons from Add/Remove and it didnt help.So currently only think standing in the way of restoring the unlocked bootloader is the fact windows 8.1 keeps blocking the connection and Ubuntu doesnt either work with rooting for me or just because i dont know how to use it :cyclops:

[Q] HTC ONE Stuck in Reboot

Hello
Suddenly while Using the HTC one , the phone Rebooted and Not Charging or Doing a Factory Reset from the Boot loader
The phone just Turning on show HTC Logo then Restarts Over and over . Any help to Get the phone works ?
mannobegins681988 said:
Hello
Suddenly while Using the HTC one , the phone Rebooted and Not Charging or Doing a Factory Reset from the Boot loader
The phone just Turning on show HTC Logo then Restarts Over and over . Any help to Get the phone works ?
Click to expand...
Click to collapse
Are you trying to update to kitkat? You are S-ON. You will need S-OFF in order to avoid bootloop.
tigersgt said:
Are you trying to update to kitkat? You are S-ON. You will need S-OFF in order to avoid bootloop.
Click to expand...
Click to collapse
No i was just watching a movie on the phone and it reetarts and Stuck in this Restart thing
Are you able to unlock bootloader? It will reset your phone..
SaHiLzZ said:
Are you able to unlock bootloader? It will reset your phone..
Click to expand...
Click to collapse
I don't know how to unlock the Bootloader , the phone is International and Unlocked
Search a little bit how to unlock bootloader
sent from my mobile device

[Q] Cannot boot into bootloader or recovery

Hello guys
So, here's the deal. Few months back, I messed up my One and got it stuck at the grey HTC Screen. Couldnt boot into system, because I guess there was no ROM on the device. Thanks to you guys here at XDA, I got the situation analyzed and took the device to an HTC Service Center who told me to get my motherboard replaced. That was way too costly, so I got it JTAGed. The device now boots into ROM, but it cant boot into the bootloader. So I cant unlock the bootloader, S-OFF, Root or anything.
I can only boot into ROM. Can anyone please explain why this is so and what can I do to get my bootloader and recovery back.
Any help will be greatly appreciated!
Thanks
Which methods are you using to get into the bootloaader ?
Seanie280672 said:
Which methods are you using to get into the bootloaader ?
Click to expand...
Click to collapse
Sorry for the late reply..i was out of town..
I tried adb and manually pressing power+down..but to no avail.
I figured it out in the end though...i dont know what happened but the device suddenly went into the bootloader one day and now its working fine.
I have a question..
My device has been jtagged. Its now bootloader locked, unrooted, s on.
Is it dangerous for me to try to unlock and s off and flash a new rom?
Can a device be flashed after its been jtagged? Im sorry I dont have much experience with jtag.
Thanks!

HTC is messed up need to restore!

Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
If you really think it's that you're better off getting some tiny jewlers screwdrivers and see if you can pop it back up because otherwise your warranty is void
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Click to expand...
Click to collapse
That's the thing I'm not sure whether my phone constantly rebooting is a hardware problem or a software one. Also say if I was to use an RUU that wasn't 100% like what I needed what would be the risks ?
alray said:
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
Click to expand...
Click to collapse
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Rsdhillon said:
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Click to expand...
Click to collapse
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
http://www.htc1guru.com/dld/guru_reset_m7_3-62-401-1-zip/
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Seanie280672 said:
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Click to expand...
Click to collapse
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Rsdhillon said:
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Click to expand...
Click to collapse
first you mention TWRP 2.6.3.0 update it to 2.6.3.3
if you have a TWRP backup restore it
if you use the guru reset you flash it from twrp
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Also guys how can i get the zip file onto the phone seeing as using the USB isn't working. Do i need to push it onto the phone? if so how?
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Click to expand...
Click to collapse
what happened to the backup option ?
Rsdhillon said:
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Click to expand...
Click to collapse
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >> http://www.htc1guru.com/downloads/stock-rom-downloads/
clsA said:
what happened to the backup option ?
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >>
I could do the backup option yeah, but I do want to unroot it and have it how it was new , mainly for OTA, thanks for the link ill check it out. I'm just worried ill mess up my phone even more, i dont have a lot of experience with androids.
I checked the video , and the guy already had the zip phone on his phones's memory , seeing as i cant use a USB to transfer it how would i get it on there?
Click to expand...
Click to collapse

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