[Q] Forcing Whatsapp to stay connected ? - XPERIA X8 Q&A, Help & Troubleshooting

Hi,
I have a problem with Whatsapp program. It works perfectly fine when it comes to sending messages, although I have a problem with staying connected. The messages are delayed (sometimes it's even over 30 minutes) and when I simply wanna unlock my phone and text someone, the person won't receive my message until I reconnect my mobile data (grey clock icon on the left of my message). I've already seen many instructions on the net, like reinstalling Whatsapp, rebooting my phone, checking if my sync works and all that, but none of them worked for me. It really starts to annoy me, but I like this program alot and I don't want to give up on it that fast. So is there any way to force Whatsapp to stay connected full-time ?
I'm using MiniCM-2.2.0 with latest nAa Kernel.
Regards

Bump, spent the whole night browsing the net for similliar topics and found nothing...

ziemny said:
Hi,
I have a problem with Whatsapp program. It works perfectly fine when it comes to sending messages, although I have a problem with staying connected. The messages are delayed (sometimes it's even over 30 minutes) and when I simply wanna unlock my phone and text someone, the person won't receive my message until I reconnect my mobile data (grey clock icon on the left of my message). I've already seen many instructions on the net, like reinstalling Whatsapp, rebooting my phone, checking if my sync works and all that, but none of them worked for me. It really starts to annoy me, but I like this program alot and I don't want to give up on it that fast. So is there any way to force Whatsapp to stay connected full-time ?
I'm using MiniCM-2.2.0 with latest nAa Kernel.
Regards
Click to expand...
Click to collapse
well maybe you shouldn't give up on whatsapp but the ROM instead. What i mean is, maybe something inside the ROM/kernel wasn't installed properly and you could try reinstalling ROM and/or kernel... I know it's a stupid solution but it saved me many times when i couldn't find the answer anymore

bubr3g said:
well maybe you shouldn't give up on whatsapp but the ROM instead. What i mean is, maybe something inside the ROM/kernel wasn't installed properly and you could try reinstalling ROM and/or kernel... I know it's a stupid solution but it saved me many times when i couldn't find the answer anymore
Click to expand...
Click to collapse
Thank you for your reply. I already had the problem on previous ROMs (I mainly used MiniCM). Maybe I'll give GingerDX a shot. I'll tell you how it went.
Regards

Did you leave the app in background? When you leave Whatsapp, dont click back button, try clicking home button?? Dont move app to SD if you did!
Hit The THANKS Button If I Helped You!
Sent From My W8 Using Tapatalk

lucastan96 said:
Did you leave the app in background? When you leave Whatsapp, dont click back button, try clicking home button?? Dont move app to SD if you did!
Hit The THANKS Button If I Helped You!
Sent From My W8 Using Tapatalk
Click to expand...
Click to collapse
i belive that whatsapp is running in background by default, so as programs such as viber, hotmail, etc. but we all know that this can be checked under settings > applications > running applications
but i agree that moving whatsapp to SD could be the problem, although i had no problem when i moved it to SD

I didn't move it to SD card and I don't use any task killer. Process manager says it is running in the background. Still no idea how to fix it.

if it isn't because of moving to SD, and it is running in background, if it isn't because of ROM (you've said that you have used some ROMs before and that there was the same problem), if your data settings work normally (sync and stuff), if the problem persist on wifi and 3g and edge,...
it occurs to me that it can only be due to two things, maybe you installed cracked version of whatsapp due to 1-year-free expiration, or maybe something went wrong when you installed your current kernel
P.S. whatsapp is 70% of communication on my X8, and i understand you very well when you say that you won't give up on it so easily

bubr3g said:
if it isn't because of moving to SD, and it is running in background, if it isn't because of ROM (you've said that you have used some ROMs before and that there was the same problem), if your data settings work normally (sync and stuff), if the problem persist on wifi and 3g and edge,...
it occurs to me that it can only be due to two things, maybe you installed cracked version of whatsapp due to 1-year-free expiration, or maybe something went wrong when you installed your current kernel
P.S. whatsapp is 70% of communication on my X8, and i understand you very well when you say that you won't give up on it so easily
Click to expand...
Click to collapse
I didn't crack anything, I'm still on trial. If I wanted to get another free year, I'd change my phone number I also reinstalled the kernel too.
EDIT: Now it works properly on WIFI only. Still disconnects after couple of minutes on 3G.
EDIT2: It seems like reinstalling GDX and Alfs finally worked for me. Thanks for all the help guys

Another update:
after a few hours I'm back to the point where I started... the problem's still there. I'm really pissed off now -.-

ziemny said:
Another update:
after a few hours I'm back to the point where I started... the problem's still there. I'm really pissed off now -.-
Click to expand...
Click to collapse
It is only logical that Whatsapp won't implement itself right on your phone... This is all ridicoulos right know, because for as far as i know, you almost tried every solution possible, you've changed to other ROM, heck, you've even changed to other kernel and it still doesn't work.
You said it worked for a while, maybe some of the settings you've changed, and apps you've installed AFTER it was all working properly was interfering with your newly applied settings and/or installed apps

bubr3g said:
It is only logical that Whatsapp won't implement itself right on your phone... This is all ridicoulos right know, because for as far as i know, you almost tried every solution possible, you've changed to other ROM, heck, you've even changed to other kernel and it still doesn't work.
You said it worked for a while, maybe some of the settings you've changed, and apps you've installed AFTER it was all working properly was interfering with your newly applied settings and/or installed apps
Click to expand...
Click to collapse
I've installed Advanced Task Killer to see if it's the problem with Whatsapp, but it didn't block me from receiving the messages or anything. I uninstalled ATK and like an hour later, the problem occured again. I'll reinstall the kernel and the ROM again and leave it with only Whatsapp installed for a day. If that doesn't work, I might just buy an Xperia Neo V :S
Maybe it's because I connect to another network instead of my providers one ? I have data roaming enabled and stuff and I connect to Plus instead of Play (even though Play says they allow such things). Could this cause the problem ?
Or Swype Beta maybe ? I'm running out of ideas...
I just found out that when Whatsapp's not showing the "last seen" date (not connected), when I enter any website in the browser and return to Whatsapp, it shows the "last seen" properly. But I still have no idea what can this be...

ziemny said:
I've installed Advanced Task Killer to see if it's the problem with Whatsapp, but it didn't block me from receiving the messages or anything. I uninstalled ATK and like an hour later, the problem occured again. I'll reinstall the kernel and the ROM again and leave it with only Whatsapp installed for a day. If that doesn't work, I might just buy an Xperia Neo V :S
Maybe it's because I connect to another network instead of my providers one ? I have data roaming enabled and stuff and I connect to Plus instead of Play (even though Play says they allow such things). Could this cause the problem ?
Or Swype Beta maybe ? I'm running out of ideas...
Click to expand...
Click to collapse
Wait, does it work normally when you are on wi-fi? try to test whatsapp when you are strictly on wifi (wich means that you turn off celluar data, data roaming and national roaming), so that we can definitly exclude the problem of wifi.
if the problem isn't in wifi, try to connect on your providers network (PLAY) instead of other network (PLUS), and see if the problem persists
if the probelm still persists i belive there is counterinterfering with some application...
i know that i'm offering too much possible solutions, but i think that this can only be solved by method of trying out every possibility

bubr3g said:
Wait, does it work normally when you are on wi-fi? try to test whatsapp when you are strictly on wifi (wich means that you turn off celluar data, data roaming and national roaming), so that we can definitly exclude the problem of wifi.
if the problem isn't in wifi, try to connect on your providers network (PLAY) instead of other network (PLUS), and see if the problem persists
if the probelm still persists i belive there is counterinterfering with some application...
i know that i'm offering too much possible solutions, but i think that this can only be solved by method of trying out every possibility
Click to expand...
Click to collapse
As from what I see for the last 30 minutes, it's working fine on WIFI. I also tried switching to Play and disabling the roamings, but it still kept disconnecting.
The apps I have installed:
- Barcode Scanner
- Battle.net Mobile Authenticator
- Dolphin Browser
- exDialer & exContacts
- GG (Polish messenger, but I doubt it causes any errors as I just installed it recently)
- GO SMS Pro
- Real Player
- Root Uninstaller Pro (I only uninstalled DSP Manager)
- Whatsapp obviously
- ColorNote
- Nexus ICS Minimal Analog Clock
That's pretty much everything I have. I didn't change anything in the settings of GingerDX itself. I'm really helpless here...

huh, nothing from that list shouldn't interfere with anything... maybe you should put back ATK and see what exactly happens with whatsapp when it disconnects from network
i'm really running out of ideas

It's pretty simple. It's got nothing to do with your ROM, kernel, 3G or WiFi - AFAIK. Rather, I think it's to some extent do to your connectivity. The app's refresh interval apparently varies. Seems worse when you have many long threads. Deleting a few threads seems to work from time to time. I however use another android device & I assure you the problem is in no way restricted to the X8

Saipro said:
It's pretty simple. It's got nothing to do with your ROM, kernel, 3G or WiFi - AFAIK. Rather, I think it's to some extent do to your connectivity. The app's refresh interval apparently varies. Seems worse when you have many long threads. Deleting a few threads seems to work from time to time. I however use another android device & I assure you the problem is in no way restricted to the X8
Click to expand...
Click to collapse
So it's normal that I get my messages delayed by around 30 minutes or even more ? I clear my logs every day, so I think the messages should arrive like... instantly :S

ziemny said:
Hi,
I have a problem with Whatsapp program. It works perfectly fine when it comes to sending messages, although I have a problem with staying connected. The messages are delayed (sometimes it's even over 30 minutes) and when I simply wanna unlock my phone and text someone, the person won't receive my message until I reconnect my mobile data (grey clock icon on the left of my message). I've already seen many instructions on the net, like reinstalling Whatsapp, rebooting my phone, checking if my sync works and all that, but none of them worked for me. It really starts to annoy me, but I like this program alot and I don't want to give up on it that fast. So is there any way to force Whatsapp to stay connected full-time ?
I'm using MiniCM-2.2.0 with latest nAa Kernel.
Regards
Click to expand...
Click to collapse
Hi,
Do you still have the problem of the messages getting delayed?

I have the same problem since three months now I think.
I have already tried everything you guys said here.
I have no problems what so ever on WI-FI but only on 3G.
I think it has something to do with Whatsapp, maybe even with our accounts in specific.
Did you ever fix this problem?
Because I am having it on my Samsung Nexus S.
I found that when I send a message, and I am running whatsapp in the background I still woulnd't recieve the messages.
So I hope you found the solution and could maybe share? :angel:

ziemny said:
Another update:
after a few hours I'm back to the point where I started... the problem's still there. I'm really pissed off now -.-
Click to expand...
Click to collapse
try using supercharger v6 with script manager & use use multitasking settings
forum.xda-developers.com/showthread.php?t=991276

Related

Downloading Apps from Market

Hi all
As the various versions taking over our phones, I notices some phenomena that also occurs with several over people I've talked to.
While trying to download Apps via market , the download doesn't start. The market does initiate the download procedure - The Download bar appears etc , but the actual download will not start even after hours of waiting.
However , by rebooting the phone or simply toggling the 3G / WIFI off and on (the same problem happens with both types of connection), the download starts immediately.
Now , at first I thought that maybe the connection is constantly failing , but all kind of automatic updates like news , weather etc are working all the time , and of course the Net surfing and market access are possible.
It seems that the restart required just for apps download.
I don't know if it's because of Apps2SD or something else , but it happens to several people I know about and with several different builds (CYanogen and JackHero are those I remember specifically )
I would be more than welcome for any kind of reply , eevn hearing that you personally have no problems with apps downloads.
Thanx
Sometimes that happens to me. I just cancel the download and restart it and it works again. A reboot helps too.
It happens to me now and then as well. I just cancel the download and try again a little later. Normally works without a reboot.
I have actually been experiencing this all day... I keep canceling the download and rebooting, but none of this has been helping. I also cleared the marked cache...
i've been experiencing this all day... i don't want to cancel my download because it's a paid app and if i cancel then restart i don't have a choice for a refund. =/
i tried toggling the wifi on and off but doesn't seem to work, gonna try rebooting, i've already been waiting for like 10 hours... lol.
I'm running the latest Cyanogen 3.9.? (the experimental one.)
Well , all this is kinda bad, but at least I know now it's not my hardware.
I tried to leave post in Developers section , but they threaten to ban me for nagging
So I guess we need more information in order to start fixing it.
2 questions for now -
1) What rom version you use (I'm mostly interested in finding someone with official rom that have the same problem, i'm using Cyanogen 3.6.8.1 myself)
2) Are you using T-Mobile or not (for example I'm using the phone in Israel , and they're not even imported to here yet)
danigman said:
Well , all this is kinda bad, but at least I know now it's not my hardware.
I tried to leave post in Developers section , but they threaten to ban me for nagging
So I guess we need more information in order to start fixing it.
2 questions for now -
1) What rom version you use (I'm mostly interested in finding someone with official rom that have the same problem, i'm using Cyanogen 3.6.8.1 myself)
2) Are you using T-Mobile or not (for example I'm using the phone in Israel , and they're not even imported to here yet)
Click to expand...
Click to collapse
i'm using 3.9.1 by Cyanogen on T-Mobile.
i heard toggling the wifi on and off has worked for a few people, also rebooting the phone while it's dowloading has worked for others but it hasn't worked for me all day... i've tried both and nothing. i even re-flashed my phone and still nothing. they won't even start downloading. i'm gonna try JACHeroski rom right now to see what happens. be back with the results in a bit.
valefore said:
i've been experiencing this all day... i don't want to cancel my download because it's a paid app and if i cancel then restart i don't have a choice for a refund. =/
Click to expand...
Click to collapse
I thought Google Checkout allows for refunds within 24hrs, no? I've had this issue but only when I have poor service.
i cant believe nobody has mentioned this yet.
cyanogen has FIXED this problem. the problem lies in the fact that whenever you download something, google collects anonymous usage data. a lot of the time, this process fails and causes the download to hang.
if you want to fix the problem, check this thread.
kusotare said:
i cant believe nobody has mentioned this yet.
cyanogen has FIXED this problem. the problem lies in the fact that whenever you download something, google collects anonymous usage data. a lot of the time, this process fails and causes the download to hang.
if you want to fix the problem, check this thread.
Click to expand...
Click to collapse
WOW , thanx a lot , I'll try it asap.

[Q] Android Market stuck on Starting Download

I have tried several different 2.2 builds on my (AT&T) HTC Pure. Most of what is supposed to work does, and it's fun to play with. However, what's really holding me back is an inability to download anything from the Android Maket. I can sign-in and browse just fine, but when I "Install" something and go to the downloads tab, all I find are apps that say "Starting Download" with a perpetually cycling progress bar. I've let it run for 15 minutes and never got anything to actually download. I do not have a data-plan, so I use wifi. I have verified that wifi works.
I have also noticed that I cannot sign into gTalk. I've seen several posts suggesting that once you sign into gTalk, that I'd be able to download apps (and vice-versa), but so far, neither of these applications/features is working for me.
The latest install I've tried is XDANDROID.2.2.AOSP.FRX01.17.09.10.UPDATE_PACKAGE.7z and it still has this problem.
Has anybody else gotten around this problem and have some advice???
I tried using my phone to create a new google account, and that worked, but I still couldn't download.
Happened to me as well. I just forgot about it, and after a while I got an alert that one of the apps is now installed (and indeed working). The other apps on the list hanged as well, and took a lot of time to start downloading.
Seems like a nasty bug to me.
it's a small comfort to know I'm not alone, but I still haven't seen anything download successfully, and as long as I can't install new apps (from the market), there's really no point in using [XD]Android.
Try settings/applications/manage applications/market 'all tab' and force stop. Clear cache. Clear data. So next time you use market it is like new and downloads and installs without hanging etc. Your downloads tab should still have a record of apps you downloaded.
Sent from my HTC Desire using XDA App
anunna said:
Try settings/applications/manage applications/market 'all tab' and force stop. Clear cache. Clear data. So next time you use market it is like new and downloads and installs without hanging etc. Your downloads tab should still have a record of apps you downloaded.
Click to expand...
Click to collapse
thanks anunna, but that didn't work. I tried downloading the apks for App Brain and the associated "Fast Web Installer" and copying to my device (storage card), but that doesn't seem to work any better. I guess those apps still depend on Android Market to download.
aarrrrrghh. so frustrating... I have now installed Rhod.2.2BLAZN.092610 with the new builds from 9/25 (hw 3d included), and still have this problem. Does anybody have any ideas?? I dont' see how this could be device-specific. ?? I've tried different gmail accounts, different builds, and different wifi networks. The only thing I haven't tried (and can't really) is accessing market over 3G. I say "can't" because I actually have a data-block on my phone to prevent unintentional use and associated charges.
Does anybody have any advice for troubleshooting ?
thanks.
BTW, this is what worries me about WP7: one source for all your apps = single point of failure.
I'll just keep updating my own thread here...
Installed the latest build from 9/28, and nothing's changed.
This time, I went straight into Google Talk and got stuck on the "signing in" screen. Eventually it came back with a message stating, "Could not connect to server. Will retry shortly." This is bogus though, since I can do nearly everything else on the internet, via my wifi connection.
I have the same problem. Android Market doesn't download any software, "Starting Download..." stage never ends...
ashway, have you tried opening Google Talk? Also, do you have a data plan on your phone (3G)?
joshcsmith13 said:
ashway, have you tried opening Google Talk? Also, do you have a data plan on your phone (3G)?
Click to expand...
Click to collapse
I haven't try Google Talk yet, will try later. I do have a data plan, do you mean that Market works via 3G and doesn't through WiFi?
I have a data-block on my phone (so I don't accidentally rack up per Kb charges), so I access everything via WiFi. I've seen people suggesting that toggling between wifi or cellular can get it to work, but that's not an option fo me.
joshcsmith13 said:
I have a data-block on my phone (so I don't accidentally rack up per Kb charges), so I access everything via WiFi. I've seen people suggesting that toggling between wifi or cellular can get it to work, but that's not an option fo me.
Click to expand...
Click to collapse
I have tested 3G data connection and Market works just fine, but still no success via WiFi.
ashway said:
I have tested 3G data connection and Market works just fine, but still no success via WiFi.
Click to expand...
Click to collapse
BOO! so, I'm out of luck??
(thanks for your update though)
Has anybody been able to download from A.M. over WiFi without ever using 3g?
It just happened to me while i'm updating a few apps. I did some research and found an article and follow that way. what you need to do is to un-install the app that you're updating. after that, forced close the Market app and clear the cache. then try again to install it from market. well, it works for me.
by the way, there's also another bug that make Market FC every time when u download an app. if it happen to you, just open Setting>Applications>Manage Application> Market and click "Uninstall Updates".
I am in Malaysia and I have this problem too. It is either "Starting Download...", "Download Unsuccessful" or "Download Paused" message.
I'd tried both 3G (3 different telcos; Vodafone while in NZ, Optus while in AU and Maxis in MY)and WiFi (different AP; at least 10). While connected, I can do everything except for download apps from Market. Also tried signing in different Gmail account.
Being desperate, I tried to install Apps via "adb install" command. Guess what, I couldn't uninstall my apps (both using "adb uninstall" and "Settings > Application > AppName > Uninstall"). It force close everytime I tried.
I got OTA updates for FRG83 twice hoping it will fix my Market problem, but it did not install because it can't. When I tried sdcard:update.zip, I got status 7 error. Some livewallpaperspicker.odex error. Tried searching for the odex but couldn't find one specifically for Nexus One.
Also tried rooting my phone and install ROM Manager. Performed a Fix Permission issue (which it claims often fix Force Close message; one friend recommended this too) and all I got is "An error occurred while attempting to run privellege...". I am sure it is rooted with Superuser Permissions showing "Allow" status. To confirm, I had Move2SD installed and able to port most apps to SD without the developer setting the option.
Just want to share this with all of you that have this problem. Is there anyone can help? The only thing that makes me keep this phone is because its a gift from my wife. Or else I would just get something else.
guys I have the same problem as you do! something I noticed though is that the phone doesnot recognise my SD card and market is downloading the apps on the card . can you pls check your sd card if they are mounted and recognized propperly!
restarting the phone and letting the card mount propperly fixed the adnroid market download freeze issue
brafun said:
restarting the phone and letting the card mount propperly fixed the adnroid market download freeze issue
Click to expand...
Click to collapse
brafun, are you using XDAndroid on a TD2/Pure? Were you experiencing problems only when using wifi? do you have a cellular data plan/connection? Does wifi download work now? I'm a bit confused, since XDAndroid is installed on my SD, I don't see how you can have Android running without recognizing it.
thanks
joshcsmith13 said:
brafun, are you using XDAndroid on a TD2/Pure?
Click to expand...
Click to collapse
Yes Topaz Diamond 2!
joshcsmith13 said:
Were you experiencing problems only when using wifi?
Click to expand...
Click to collapse
No!
joshcsmith13 said:
do you have a cellular data plan/connection?
Click to expand...
Click to collapse
Yes, it was the same there!
joshcsmith13 said:
Does wifi download work now?
Click to expand...
Click to collapse
Yes!
joshcsmith13 said:
I'm a bit confused, since XDAndroid is installed on my SD, I don't see how you can have Android running without recognizing it.
thanks
Click to expand...
Click to collapse
Your guess is as good as mine but the fact is that when I was trying to download an app the behaviour was exactly the same as you described it! It said Starting Download and froze at that point. Cleaning the Cache of market didnt help at all. THen I just started looking for reasons why is this happening, and in "SD card and phone storage" I saw that the SD card was marked as not mounted... check yours and see what it says

Not receiving push gmail and whatsapp on wifi

I'm experiencing problems with Gmail and whatsapp: whenever I'm on my home wifi the push does not work. But more problematic, sometimes it does work. Next to that when I go into whatsapp after a day of no messages they all arrive at once.
So I'm able to receive messages and Internet works, but the push services doesn't work most of the time! I'm not on stamina mode or any other battery app (BTW battery of my z1 is worse than my sp).
Does anyone have an idea how to find out if there's a culprit or what settings I've messed up?
Sent from my C6903 using Tapatalk
So nobody has a clue I gather?
To my look like the Auto-Sync is OFF so turn it ON. If is already ON probably Gmail and Whazzuppe is not in the list so you have to addict it manually + Add Account.
eclyptos said:
To my look like the Auto-Sync is OFF so turn it ON. If is already ON probably Gmail and Whazzuppe is not in the list so you have to addict it manually + Add Account.
Click to expand...
Click to collapse
Thanks for thinking with me, though that is not the case! Sync is on and it works perfectly on other wifi networks.
I can report a more peculiar fact: pinging google.com with Fing results in 100% packet loss, though pinging for example tweakers.net gives me an average of 40msec. Strangely I can brows to www.google.com in Chrome... It seems as though there's something very wrong with my Z1 because pinging Google.com with my Xperia SP does work!
Any news on this?
I'm experiencing the exact same problem. It has been around for at least a couple of months on my Nexus 4.
Most of the times I don't receive any push notifications. I need to open the app manually, wait a couple of seconds, and then all the new messages come in.
Here is what I tried so far:
- Notification settings for each app
- Reinstalled complete OS
- Background data is allowed
- Wifi policy is "Keep Wi-Fi on during sleep" -> Always
- I don't have any battery savings or task killer apps
http://forum.xda-developers.com/showthread.php?t=2599417
I also tried this, and now I only have the OS and Whatsapp installed. But the problem persists.
I have the same problems since KitKat.
Sometimes I have to open the app to become the messages.
I had this problem with 681, then I done a full wipe and installed the 757 rom.
But i also have this problem....
So as it turns out, the problem only exists in my wifi at home.
When I'm at the university everything works fine.
I also noticed that facebook and instagram are very slow on my phone at home.
And only the apps, not the websites.
(this also has been around for a couple of months)
Having the same issue with my HTC M8. Guess I just have to find out what settings are causing this on my router.
Edit: Fixed it. My VPN's DNS servers were blocking push. Changing them back to googles DNS brought push back.
Actually, I was also facing the problem. I tried to get it solved by uninstalling all the recently downloaded apps, but it didn't work for me. And I couldn't uninstall all the apps.
Then I got the idea that it may be because of some setting on my router. I don't know much about router settings. So, I finally installed the VPN App Opera Max and it worked. It was a big relief for me.
Sumit_kr said:
Actually, I was also facing the problem. I tried to get it solved by uninstalling all the recently downloaded apps, but it didn't work for me. And I couldn't uninstall all the apps.
Then I got the idea that it may be because of some setting on my router. I don't know much about router settings. So, I finally installed the VPN App Opera Max and it worked. It was a big relief for me.
Click to expand...
Click to collapse
Max does not change DNS settings so in theory it shouldn't fix this issue. It's possible that your issue was unrelated to this one.

Whatsapp connection issues

Hi, I wonder if anybody can help me. Up until the day before yesterday I was using whatsapp fine over wifi (where I am at the moment there is no mobile signal) on my O2 UK Z1 and then whatsapp lost all connection. Everything else on the phone was working fine but no whatsapp. Every message I sent would go to the clock, no information when people were last online and the faq etc. in the settings would not load because of lack of connection.
I uninstalled the app and then installed it again and all was fine, after sending a few messages the same error occurred again. I have now found that if I clear data in the app settings it will connect again, once I have reconfigured the app and restored from backup. I can only assume that there is some sort of buffer which I am clearing as I lose a few messages when I clear data (all since last backup).
Barring doing a delete of all backups and messages does anyone have any other idea. I have looked and the backup files are about 1.7mb so not massive and I have a fair bit of storage available onboard (>7gb).
I was talking to someone with a HTC phone who had suffered similar symptoms but I have googled and searched and can't find a solution.
Any help much appreciated.
Mark
2 weeks off work and no issues, as soon as I have returned the issue has reared it's head so looks like it's something to do with the wifi here. Everything else works fine and fast so I guess I'll just have to live with it
daxdax89 said:
Try to factory reset or reinstall mobile data settings
Click to expand...
Click to collapse
A factory reset for a cheap Whazz, huge work buddy...lol... at last it's an idea but I will try reinstall mobile settings before that or uninstall and reinstall Whatsup.
I work in a very remote location, I have wifi (which is distributed from a satellite feed) out here and for my mobile phone that is the only connection option. When I am away from work whatsapp always works, both over wifi and cellular data. At work I keep my phone in aeroplane mode with wifi turned on to try and preserve some battery (there is no point in my phone constantly looking for a non existent cellular signal).
This morning I deleted all messages in whatsapp, uninstalled the app and re-installed/configured. Usually I get a failure within 24 hours of doing this so we'll see whether this rectifies the issue.
I know I'm not the only person out here that has had the issue so it is either a coincidence or something with the way the wifi is configured here. I just assumed that the wifi would either work or not but, I am not an expert.

No notifications while using mobile internet.

I bought a pixel 5 to do courier work, I just needed something reliable with good battery life to run GPS and a handful of delivery apps.
Since the day I bought it I have had problems with notifications on mobile internet, for the most part I don't get any for any apps until I connect to wifi, then they all come flooding through at once.
I have tried every fix ive come across, changing from 5g to 3g, installing a heartbeat fixer app, changing background battery and data settings. Sometimes they seem to work, sometimes restarting the phone works but nothing sticks. I have spent hours talking to google support, they have made me factory reset 3 times, it normally fixes it at first, but last time it didn't and even with a completely fresh OS I wasn't getting any notifications on mobile internet, I tested by emailing my gmail account before installing any more than the default apps.
I should note that I have a strong internet connection the entire time, If i open gmail and refresh it the emails are there, I just don't get notifications for them until I connect to wifi.
The lack of notifications breaks a lot of apps as it seems they rely on the notifications or whatever protocol they use to work. The big issue for me is one of the courier app will give me no runs unless notifications are working.
Anyone have any ideas? I'll happily paypal anyone who can suggest a permanent fix $50 lol, if not I'll have to buy a different phone.
EDIT: video of the problem: https://streamable.com/bqyzpt
atwitsend said:
I bought a pixel 5 to do courier work, I just needed something reliable with good battery life to run GPS and a handful of delivery apps.
Since the day I bought it I have had problems with notifications on mobile internet, for the most part I don't get any for any apps until I connect to wifi, then they all come flooding through at once.
I have tried every fix ive come across, changing from 5g to 3g, installing a heartbeat fixer app, changing background battery and data settings. Sometimes they seem to work, sometimes restarting the phone works but nothing sticks. I have spent hours talking to google support, they have made me factory reset 3 times, it normally fixes it at first, but last time it didn't and even with a completely fresh OS I wasn't getting any notifications on mobile internet, I tested by emailing my gmail account before installing any more than the default apps.
I should note that I have a strong internet connection the entire time, If i open gmail and refresh it the emails are there, I just don't get notifications for them until I connect to wifi.
The lack of notifications breaks a lot of apps as it seems they rely on the notifications or whatever protocol they use to work. The big issue for me is one of the courier app will give me no runs unless notifications are working.
Anyone have any ideas? I'll happily paypal anyone who can suggest a permanent fix $50 lol, if not I'll have to buy a different phone.
Click to expand...
Click to collapse
Sounds like you have a lemon on your hands.
I don't suppose you're using a VPN? I've had all sorts of strange issues with notifications and using a VPN as when the phone goes to sleep it can disconnect you from the network.
Or apps like Netguard where you can set apps to connect to either the wifi or mobile network or restrict them.
If you have no apps installed that can restrict your network usage then it seems your phone might have a problem.
No, even straight after a factory wipe, no notifications, that seemed to coincide with the latest pixel update a few days ago because nothing I tried would get it to work which is why I factory reset and for the first time it wasnt working after the factory reset either.
atwitsend said:
No, even straight after a factory wipe, no notifications, that seemed to coincide with the latest pixel update a few days ago because nothing I tried would get it to work which is why I factory reset and for the first time it wasnt working after the factory reset either.
Click to expand...
Click to collapse
I don't suppose it's something simple as...
I sent myself some emails and used the "find my device" in order to cause some notifications, as you can see on the video, nothing comes through until I connect to wifi.
pixel 5
Watch "pixel 5" on Streamable.
streamable.com
atwitsend said:
I sent myself some emails and used the "find my device" in order to cause some notifications, as you can see on the video, nothing comes through until I connect to wifi.
pixel 5
Watch "pixel 5" on Streamable.
streamable.com
Click to expand...
Click to collapse
Yep I think it's time for a new phone lol.
Have you tried a different provider, a friends sim card? It may be incompatible with the P5. There was a problem in USA with Mintmobile and the P5 but Google fixed it. Which service provider do you use?

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