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Not receiving push gmail and whatsapp on wifi

I'm experiencing problems with Gmail and whatsapp: whenever I'm on my home wifi the push does not work. But more problematic, sometimes it does work. Next to that when I go into whatsapp after a day of no messages they all arrive at once.
So I'm able to receive messages and Internet works, but the push services doesn't work most of the time! I'm not on stamina mode or any other battery app (BTW battery of my z1 is worse than my sp).
Does anyone have an idea how to find out if there's a culprit or what settings I've messed up?
Sent from my C6903 using Tapatalk

So nobody has a clue I gather?

To my look like the Auto-Sync is OFF so turn it ON. If is already ON probably Gmail and Whazzuppe is not in the list so you have to addict it manually + Add Account.

eclyptos said:
To my look like the Auto-Sync is OFF so turn it ON. If is already ON probably Gmail and Whazzuppe is not in the list so you have to addict it manually + Add Account.
Click to expand...
Click to collapse
Thanks for thinking with me, though that is not the case! Sync is on and it works perfectly on other wifi networks.
I can report a more peculiar fact: pinging google.com with Fing results in 100% packet loss, though pinging for example tweakers.net gives me an average of 40msec. Strangely I can brows to www.google.com in Chrome... It seems as though there's something very wrong with my Z1 because pinging Google.com with my Xperia SP does work!

Any news on this?
I'm experiencing the exact same problem. It has been around for at least a couple of months on my Nexus 4.
Most of the times I don't receive any push notifications. I need to open the app manually, wait a couple of seconds, and then all the new messages come in.
Here is what I tried so far:
- Notification settings for each app
- Reinstalled complete OS
- Background data is allowed
- Wifi policy is "Keep Wi-Fi on during sleep" -> Always
- I don't have any battery savings or task killer apps
http://forum.xda-developers.com/showthread.php?t=2599417
I also tried this, and now I only have the OS and Whatsapp installed. But the problem persists.

I have the same problems since KitKat.
Sometimes I have to open the app to become the messages.
I had this problem with 681, then I done a full wipe and installed the 757 rom.
But i also have this problem....

So as it turns out, the problem only exists in my wifi at home.
When I'm at the university everything works fine.
I also noticed that facebook and instagram are very slow on my phone at home.
And only the apps, not the websites.
(this also has been around for a couple of months)

Having the same issue with my HTC M8. Guess I just have to find out what settings are causing this on my router.
Edit: Fixed it. My VPN's DNS servers were blocking push. Changing them back to googles DNS brought push back.

Actually, I was also facing the problem. I tried to get it solved by uninstalling all the recently downloaded apps, but it didn't work for me. And I couldn't uninstall all the apps.
Then I got the idea that it may be because of some setting on my router. I don't know much about router settings. So, I finally installed the VPN App Opera Max and it worked. It was a big relief for me.

Sumit_kr said:
Actually, I was also facing the problem. I tried to get it solved by uninstalling all the recently downloaded apps, but it didn't work for me. And I couldn't uninstall all the apps.
Then I got the idea that it may be because of some setting on my router. I don't know much about router settings. So, I finally installed the VPN App Opera Max and it worked. It was a big relief for me.
Click to expand...
Click to collapse
Max does not change DNS settings so in theory it shouldn't fix this issue. It's possible that your issue was unrelated to this one.

Whatsapp connection issues

Hi, I wonder if anybody can help me. Up until the day before yesterday I was using whatsapp fine over wifi (where I am at the moment there is no mobile signal) on my O2 UK Z1 and then whatsapp lost all connection. Everything else on the phone was working fine but no whatsapp. Every message I sent would go to the clock, no information when people were last online and the faq etc. in the settings would not load because of lack of connection.
I uninstalled the app and then installed it again and all was fine, after sending a few messages the same error occurred again. I have now found that if I clear data in the app settings it will connect again, once I have reconfigured the app and restored from backup. I can only assume that there is some sort of buffer which I am clearing as I lose a few messages when I clear data (all since last backup).
Barring doing a delete of all backups and messages does anyone have any other idea. I have looked and the backup files are about 1.7mb so not massive and I have a fair bit of storage available onboard (>7gb).
I was talking to someone with a HTC phone who had suffered similar symptoms but I have googled and searched and can't find a solution.
Any help much appreciated.
Mark

2 weeks off work and no issues, as soon as I have returned the issue has reared it's head so looks like it's something to do with the wifi here. Everything else works fine and fast so I guess I'll just have to live with it

daxdax89 said:
Try to factory reset or reinstall mobile data settings
Click to expand...
Click to collapse
A factory reset for a cheap Whazz, huge work buddy...lol... at last it's an idea but I will try reinstall mobile settings before that or uninstall and reinstall Whatsup.

I work in a very remote location, I have wifi (which is distributed from a satellite feed) out here and for my mobile phone that is the only connection option. When I am away from work whatsapp always works, both over wifi and cellular data. At work I keep my phone in aeroplane mode with wifi turned on to try and preserve some battery (there is no point in my phone constantly looking for a non existent cellular signal).
This morning I deleted all messages in whatsapp, uninstalled the app and re-installed/configured. Usually I get a failure within 24 hours of doing this so we'll see whether this rectifies the issue.
I know I'm not the only person out here that has had the issue so it is either a coincidence or something with the way the wifi is configured here. I just assumed that the wifi would either work or not but, I am not an expert.

[Q] Problem with wifi after lollipop update on Sprint HK M8

Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.

Sounds exactly like the problem I had. Factory reseting the router took care of it for me though...
You can read my thread HERE

Gracon said:
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Click to expand...
Click to collapse
Hey there, i have been using an M8 for two months now and the problem that I have, which fits exactly the description of yours, is starting to annoying me. Every time I try to use these apps which need login I have to turn to mobile data to be able to do it. In my case, the issue that us affecting me the most, is with whatsapp, which even though I do can use, I cannot download media on wifi! (Neither pictures nor voice recordings).
It's a real pain in the neck to be doing this all the time, and I have two friends who also have m8s and are suffering from the same problems, so I guess it's something quite generic. Besides all the other android phones in my family work just fine with my router, so the problem is clearly mine. I think that HTC should have done something about it long time ago if it is such a common issue, considering that the price of the device is not cheap...
Anyway, my question is: have you been able to solve the problem? If you have, would you please take a min to share the solution? I would be deeply grateful!
Cheers and thanks in advance

I am using my HTC One M8 HK with lollipop update from the time they released and never had any problem with wifi. I use wifi wherever I go and no problem with anything. Try the following solutions:
1. Check the WiFi Router. Most of the times it is the problem with your router. Check if there is any restrictions or whitelist/blacklist of services.
2. You might be having some apps with whitelist/backlist running in the background. It could be your antivirus app, battery booster or Opera app, etc which does the wifi whitelist.
3. If you are using the sign-in wifi networks, make sure you signed in to the network using the browser window before opening the app.
4. If you are using the VPN (even in the wifi network) you won't be able to open the apps like Bank apps.
5. If the apps you installed are not supported in your country, you won't be able to access.
Try uninstalling and reinstalling the apps. Sometimes, when you upgrade to different OS partitions are not aligned properly. Reinstall and check.
Good luck

[Q] WiFi syncing

Hi all,
Purchased the watch couple days ago, yesterday was my first day to really put it through it's paces. Everything seems copacetic except for the WiFi syncing. I've got cloud sync turned on in the Wear app, and WiFi on the watch is set to "Automatic". I verified the watch is indeed connected to a valid WiFi network, with no exclamation points, etc., and I turn off BT on my phone (but keep it's data connection on.) I then try sending a text from the watch, no luck - "Try again from your phone." fail message. I send myself a text from my wife's phone to my phone, the phone registers it, but the watch doesn't. I go into Keep and delete a note on the phone, the watch still shows it. It's not until they reconnect via BT that everything syncs again. Oh, and I tried it on three different WiFi networks (2 at work, 1 at home), no success.
Here's the only thing that I can think of being different. The very first time I turned WiFi off on the watch, there's was a small Yes/No splash screen that came up saying something to the effect of "turning this off will prevent you from syncing"... I THINK. Honestly I can't recall what it said precisely (I was too excited playing with the watch), but the multiple times I've toggled WiFi since then, I have not seen that message again. Anyone know what message I'm talking about? Of course since it hasn't come up again I'm convinced it's the reason WiFi syncing isn't working now. I even factory reset the watch and cleared the data on my Wear app, hoping to get that message back. (It could be completely unrelated, it's just bugging me that ever since I chose "Yes I'm sure", syncing has not worked.)
Thanks in advance for any ideas/suggestions.
James

SyrinxPriest said:
Hi all,
Purchased the watch couple days ago, yesterday was my first day to really put it through it's paces. Everything seems copacetic except for the WiFi syncing. I've got cloud sync turned on in the Wear app, and WiFi on the watch is set to "Automatic". I verified the watch is indeed connected to a valid WiFi network, with no exclamation points, etc., and I turn off BT on my phone (but keep it's data connection on.) I then try sending a text from the watch, no luck - "Try again from your phone." fail message. I send myself a text from my wife's phone to my phone, the phone registers it, but the watch doesn't. I go into Keep and delete a note on the phone, the watch still shows it. It's not until they reconnect via BT that everything syncs again. Oh, and I tried it on three different WiFi networks (2 at work, 1 at home), no success.
Here's the only thing that I can think of being different. The very first time I turned WiFi off on the watch, there's was a small Yes/No splash screen that came up saying something to the effect of "turning this off will prevent you from syncing"... I THINK. Honestly I can't recall what it said precisely (I was too excited playing with the watch), but the multiple times I've toggled WiFi since then, I have not seen that message again. Anyone know what message I'm talking about? Of course since it hasn't come up again I'm convinced it's the reason WiFi syncing isn't working now. I even factory reset the watch and cleared the data on my Wear app, hoping to get that message back. (It could be completely unrelated, it's just bugging me that ever since I chose "Yes I'm sure", syncing has not worked.)
Thanks in advance for any ideas/suggestions.
James
Click to expand...
Click to collapse
Did you ever figure this out?
I have the LG WATCH R with the Urbane rom and have the same issue. It shows connect to Wifi just fine but if I am away from the phone, I cannot send anything...just like when I have no connection.
I think the pop up you mentioned just had a option to prevent the warning from coming up again but should not affect the option to disable and enable the cloud sync.

Nope, afraid not. I posted it to the Google Android wear forums and a couple of "experts" replied to me with suggestions that did not help (factory reset, mainly.)

SyrinxPriest said:
Nope, afraid not. I posted it to the Google Android wear forums and a couple of "experts" replied to me with suggestions that did not help (factory reset, mainly.)
Click to expand...
Click to collapse
Yep that has been my "solutions" too so far. I am not sure how the Cloud Sync works do you? It is linked to your Google account? If so, I have 3 email accounts..could that create an issue? I am basically looking for anything right now

Here's what I did find out: my daily driver phone is a Moto X 2nd gen running Lollipop. I factory reset an old Samsung S4 and set it up with a Google account I'd just created. I then factory reset the watch and paired it to that phone. Wouldn't you know, the WiFi notifications worked!
I then factory reset the S4 again, this time using my main Google account to set it up. Factory reset the watch again also. After pairing them, the WiFi notifications did NOT work!
So, I can only conclude the issue is caused by how I have my main Google account configured, although right now I've gone through all the settings twice and verified that I have all of my sharing settings (like location) enabled. Argh.

SyrinxPriest said:
Here's what I did find out: my daily driver phone is a Moto X 2nd gen running Lollipop. I factory reset an old Samsung S4 and set it up with a Google account I'd just created. I then factory reset the watch and paired it to that phone. Wouldn't you know, the WiFi notifications worked!
I then factory reset the S4 again, this time using my main Google account to set it up. Factory reset the watch again also. After pairing them, the WiFi notifications did NOT work!
So, I can only conclude the issue is caused by how I have my main Google account configured, although right now I've gone through all the settings twice and verified that I have all of my sharing settings (like location) enabled. Argh.
Click to expand...
Click to collapse
Interesting. I will play with that next. Annoying as hell too though

shaolin95 said:
Interesting. I will play with that next. Annoying as hell too though
Click to expand...
Click to collapse
Well my LG Watch R is now able to work with Wifi for real but only at home. Not sure what I did...I just deleted my accounts from Settings and added them back.
At work, though even when it shows connected, I do not receive any info from the Phone which is very lame since it was at work where I could really use it.

shaolin95 said:
Well my LG Watch R is now able to work with Wifi for real but only at home. Not sure what I did...I just deleted my accounts from Settings and added them back.
At work, though even when it shows connected, I do not receive any info from the Phone which is very lame since it was at work where I could really use it.
Click to expand...
Click to collapse
Cool! Can you tell me what you mean by "deleted my accounts from Settings"? I want to test it too.

SyrinxPriest said:
Cool! Can you tell me what you mean by "deleted my accounts from Settings"? I want to test it too.
Click to expand...
Click to collapse
I have 3 google accounts so I actually deleted only two that are not my primary. Then I went to the Sync options and made sure all was checked.
Then also for the Location I removed any other devices that are showing under my account that are not my Phone (tablet and older phones) but not sure which one of those did the trick.

shaolin95 said:
I have 3 google accounts so I actually deleted only two that are not my primary. Then I went to the Sync options and made sure all was checked.
Then also for the Location I removed any other devices that are showing under my account that are not my Phone (tablet and older phones) but not sure which one of those did the trick.
Click to expand...
Click to collapse
Huh, okay, I'll give those a try. Thanks.
I did open a ticket with Android Wear Support and was told they were going to escalate the issue and I'd be contacted in 48 hours. That was Sunday. I just asked for an update and they replied that they have no solution ATM and no time frame to provide one. Heh! Oh well.

Pixel 5 rebooting only with mobile data

Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank

FranceBB said:
Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank
Click to expand...
Click to collapse
Have you tried resetting your network in settings? Were you using this same SIM in your old phone with no issues, or was it new? Have you tried to replicate the issue in safe mode to rule out an errant app? If resetting network doesn't work, just back up your data and factory reset the phone. Google may have suggested this already. It's pretty much their automatic response before RMA. Cheers.

Of course I tried to reset my phone and start from scratch but it didn't help. As to the SIM, it has been working fine on my old phone for years so it's not the one causing the issue. Besides, if I disable mobile data but I still use the phone to call other people using the carrier network, it doesn't have any issues at all. As to safe mode, it happened with Chrome and YouTube, standard Google apps, so I can rule out third party apps altogether. It's really weird.

I made a few more tests and it seems to be related to GPU Hardware acceleration. I said that it happened on Facebook, YouTube and Chrome and I thought about the common factor: I was watching videos. It happened while I was on Facebook watching videos, it happened while I was on YouTube watching videos and it happened while I was on Chrome visiting a website which had an ad in which there was a video playing.
Oh and it also happened when I opened the camera 'cause... guess what? Video!
What puzzles me is that it only happens in 4G but not in WiFi and I can't think of any possible reason why it's only occurring with mobile data...

Ok after trying to understand what happened I was finally able to solve the issue and it wasn't an hardware fault nor it was related to video. It was me using IPSec Xauth PSK with Always on VPN turned on. It turns out that using a third party application to connect via Open VPN fixed the issue. It's now more than a week and I've never had a single reboot or freeze or crash. I have no idea why, but all I can say is "stay away from IPSec Xauth PSK" guys, there's something deeply broken there. Anyway, I'm glad everything turned out to be ok.
Cheers,
Frank