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Hey you guys, ive been using my N1 for about 10 months now, and lately its been a headache because I've been facing weird touch issues since about 7 months... and its getting worse every day...
Initially I thought that this problem was caused because I installed the HTC_IME keyboard that can be found here, I uninstalled it and the problem dissapeared but just for some weeks untill a few days ago, I installed the "gingerbread keyboard" and my problem reappeared, I have tried everything, wiped, flashed, wiping the KB data... and this issue is still there...
Sometimes Im writing and when I press (for example) the "E" button the phone puts hjk.. its practically impossible to write an sms or in gtalk, because when i write the nex letter "X" (for example) the phone puts yui, so instead of ex it appears hjkyui...
Im also facing the thing that you can see in the minute 2:09 of This Video (as far I know, every nexus one does this).
One thing that i noticed is that this issue started when i flashed my first Cyano rom! (I think).
This happens 6-8 times every day, i have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Is there a way to calibrate my screen? or any app to check if something is wrong?
Im begging for your help, Its very difficult to sell this phone in my country couse everybody uses blackberry... and i dont have the money to change it... Im using last nightlie build (295).
try a different rom... we all have the same touch screens so you problems cannot be any different than anyone elses... the biggest thing i have noticed is the problem starts when you rotate the phone alot
Ill try another rom tomorrow!
any other suggestions?
I have sometimes the keboard problem like yours it's rare. so far as I know you can't fix the touch problems it is there and will be forever. when typing sometime you can touch the screen with the inside of your hand and everything goes wrong then.
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
commodoor said:
I have sometimes the keboard problem like yours it's rare.
Click to expand...
Click to collapse
How often this is happening to you?
commodoor said:
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
Click to expand...
Click to collapse
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
donchele said:
How often this is happening to you?
Not that much. i have auto correct and everything off. I can typ very fast with few errors.
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
no i don't have that much, really maybe once a week or two.
Maybe your digitizer is broken. i have my nexus now for a year and never had that much problems with the touch screen.I only notice that the multi touch isn't good when playing games on it.
Im using my keyboard without the prediction and since yesterday I have not had any touch issue.
Ill continue using it that way and see how it goes!
Please keep us updated on the progress. I also have this issue. Uninstalled HTC_IME and replaced by SmartKeyboard Pro which solved the issue for a while but recently I have the issue again. Not too often but it indeed is annoying... Would love to see some ultimate solution to this because other than that I am very happy with Nexus.
PS using official OTA ROM (2.2.1 for now)
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Dan2552 said:
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Click to expand...
Click to collapse
It gave trouble plugged and unplugged...
Its working great since yesterday...
donchele said:
How often this is happening to you?
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
RogerPodacter said:
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
Click to expand...
Click to collapse
Well thats odd, each of us are facing different beginnings of this annoying issue!
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
moffa~ said:
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
well, just for you to know, yesterday I chatted with my GF for like an hour and a half with it connected to the charger and not happened to me, im starting to think that this is caused by the auto complete option (which is odd too)
after 2 days of not having any issue, my touch went crazy again, but just a little, I was not charging it, it had the autocomplete option unticked, and it was liying on my bed couse I texted a lot today with my GF.
i did not turned the screen off, I i forced it to write what i wanted it to write... then i left it again on my bed, it turned its screen off and later another message came and it was just fine...
Ill continue testing it like this couse this time the issue was very short.
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
mikeacela said:
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
Click to expand...
Click to collapse
Is there any reliable way to check if its the very source of my trouble?
Any suggestions?
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
RogerPodacter said:
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
Click to expand...
Click to collapse
I know and understand that, the problem here is that its happening too often that its annoying...
Just to let you know, sometimes i cant even use my phone, and as you said "Just a quick sleep the screen resets it back to normal" ive done it and nothing is fixed, i even wiped to factory settings and when the wipe is completed, my phone its still the same!
Try using another keyboard like swift key or something. You can calibrate the phone in your settings menu
Sent from my Nexus One using XDA App
Had my Incredible S for two weeks and two days now.....but within the first week it started freezing....what i mean by this is that.....I can unlock the phone but cannot launch any apps or anything as screen does not acknowledge any screen pressses.....if it does it will only do the bottom row of htcs launcher...eg phone apps and widgets, but no shortcuts that have been put on home screens.....i have had this problem happen over 6 times now....its starting to get annoying.....anyone else experience this....
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
l0st.prophet said:
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
Click to expand...
Click to collapse
Thanks for reply...looks like I owe carphone warehouse a trip......
To be honest I had had to take mine back because of a faulty SD card slot, they swapped it over there and then and I was out inside 15 minutes with a new phone, fantastic service
I can confirm this, but my non-responsiveness comes from overloading the memory (rooting process), but is solved after a reboot. Otherwise I don't have this problem.
I would suggest go back to where u bought it because this is not a good thing!
Complete lockup happened to me once and had to reboot. Two other times I had no response from the screen until I pressed home, then everything jumped into life. 3 times in 3 weeks, I can live with, but slightly worrying.
Well since its fixed after a reboot, I suppose its a Rom issue, but will never know for sure.
Maybe some faulty apps that start this problem, but have not tested that. Will figure some of the things when root is achieved.
Otherwise HTC have to fix it.
Hmmm...i got a replacement but only after a massive fight with carphonewarehouse.....the worst part is as soon as i got home after about 5 hours of having the phone...it started to lock up again.....this time stayed locked untill i restarted....so now i have a brand new incredible s with same problem....i filmed it though as proof for my case against CPW......but definitely not a good sign
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
oyumurtaci said:
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
Click to expand...
Click to collapse
Yeah i probably will just try that....see if it works....(i normally uses adw ex anyway but just thought while the phone isnt rooted...i would leave it all stock....)
Keep us updated on this if you can, as it seems random reboots and freezes are becoming an issue rather than isolated incidents...
is this means there is something wrong with the hardware?
Had the same problem just now. Widgets didnt respond etc. Had the same problem after a reboot, but a backup restore in Launcherpro fixed it for me
Had my first crash
But I think one of the newly installed app is acting up... did the factory reset and see how it goes
It's probably a software issue, since if its the hardware it would give different symptoms and should happen all the time and not at random
Any of you with problems using Tasker? Got the same prog yet again. Disabling Tasker did the trick for me this time
Yeah i've just removed tasked seems to have helped
Sent from my HTC Incredible S using XDA App
In the end I did a factory reset the problem went away for a bit. But now its back.
Think I'll need to pay carphone warehouse a visit
Sent from my HTC Incredible S using XDA App
I have had quite some problems with mine. It doesn't freeze, however it has crashed/shut down about 8 times in the first 2 weeks, the las week has been problem free. I have to manually start the phone again and when the phone finally is done booting up a message pops up on the screen says something like "Your phone has recovered from a serious crash" and asks me if I would like to send a report to HTC.
I noticed mine only became unusable when plugged into mains charger. As soon as I unplug it works great again. Not sure if this is down to the dodgy charger from China or something else. I lost the one I got with it. :S
Sent from my HTC Incredible S using XDA App
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
ok so i got my htc one a couple of days ago and it sees to have a serious problem!
Basically the phone goes through stages of random vibrating every few mins to full on constant vibrating like there is a fan or motor buzzing in there. It even does it if the phone is switched off! Ive just had an episode of it vibrating no stop for 10 mins, didnt make a difference when i switched it off or when i factory reset it!
It seems to overheat or something and only stopped doing it after i had just left it for a while. I have tried to speak with htc about it but they were useless and had no suggestions what soever.
I really need some help here, i bought the phone privately and to all intense purposes it seemed like brand new
hpsauce37 said:
ok so i got my htc one a couple of days ago and it sees to have a serious problem!
Basically the phone goes through stages of random vibrating every few mins to full on constant vibrating like there is a fan or motor buzzing in there. It even does it if the phone is switched off! Ive just had an episode of it vibrating no stop for 10 mins, didnt make a difference when i switched it off or when i factory reset it!
It seems to overheat or something and only stopped doing it after i had just left it for a while. I have tried to speak with htc about it but they were useless and had no suggestions what soever.
I really need some help here, i bought the phone privately and to all intense purposes it seemed like brand new
Click to expand...
Click to collapse
SO you CAN NOT exchange the phone?
if not... root your phone and flash different rom that should resolve problem...at least give it a try!
99piotrek said:
SO you CAN NOT exchange the phone?
if not... root your phone and flash different rom that should resolve problem...at least give it a try!
Click to expand...
Click to collapse
No cant exchange it, only option i might have if i cant get the problem ressolved on here would be to send it to htc for repair but can take up to 2 weeks.
when i got the phone it was still on 4.1 and told me update available to 4.2 so i did that. Thats all i have done , apart from unlocking it from 02 using a code.
its almost like on a computer when its being worked hard etc that you here the fan cut in, thats what it seems like except it sounds like the buzz you get when you first start the phone. sometimes it does this just once every few mins or so, other times it will start doing it and not stop...even when switched off.....everything else on the phone seems to work fine
hpsauce37 said:
No cant exchange it, only option i might have if i cant get the problem ressolved on here would be to send it to htc for repair but can take up to 2 weeks.
when i got the phone it was still on 4.1 and told me update available to 4.2 so i did that. Thats all i have done , apart from unlocking it from 02 using a code.
its almost like on a computer when its being worked hard etc that you here the fan cut in, thats what it seems like except it sounds like the buzz you get when you first start the phone. sometimes it does this just once every few mins or so, other times it will start doing it and not stop...even when switched off.....everything else on the phone seems to work fine
Click to expand...
Click to collapse
Did the device get wet at some point? Sounds like a hardware problem if a factory reset didn't solve the problem.
There's a slight chance it could be a real bad app or an issue with the rom. Maybe running a stock RUU for your device if you can find it might help.
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
hpsauce37 said:
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Resetting the device should wipe everything and bring it to the same condition as new.
Go to settings>>Backup & Reset>>Reset phone>>now check "Erase all data", then tap "OK".
If that doesn't work, try to do a factory reset from the bootloader.
hpsauce37 said:
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Factory reset will wipe the device but leave the contents of the sdcard untouched which explains why your vids are still there
Appreciate the help guys, thankyou
So, is there any benifit to wiping the device completely over and above what I've done allready?
Today the phone has just done the odd sudden vibration as if you were just booting up, around 5 times in total, nowhere near as bad as last night, don't know why that would be.
Would it be possible to reflash standard firmware?
Is so how would I do it. Phone is completley standard and was in 4.1 prior to the ota update to 4.2, could 4.2 be the problem?
Sent from my HTC One using xda premium
rider5512 said:
Factory reset will wipe the device but leave the contents of the sdcard untouched which explains why your vids are still there
Click to expand...
Click to collapse
IC, but you do have the option to erase the sdcard (storage) from the reset phone menu in settings.
farang4u said:
IC, but you do have the option to erase the sdcard (storage) from the reset phone menu in settings.
Click to expand...
Click to collapse
Yes, I see there is a box to tick to wipe everything.
Think it's worth doing?
Sent from my HTC One using xda premium
hpsauce37 said:
Yes, I see there is a box to tick to wipe everything.
Think it's worth doing?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I'd try it. You can back up your pics and music on your PC via HTC Sync first.
Ok so I have tried it but no joy
Still getting the random buzzing/vibration for no apparent reason.
Could it be a bug with the update to 4.2.2?
Can I go back to 4.1?
I'm at my witts end with this now
Sent from my HTC One using xda premium
hpsauce37 said:
Ok so I have tried it but no joy
Still getting the random buzzing/vibration for no apparent reason.
Could it be a bug with the update to 4.2.2?
Can I go back to 4.1?
I'm at my witts end with this now
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Don't think it's a bug with 4.2.2 but a hardware issue.
Couple of other things to try ; download "CID Getter" from the play store, run it and find out your device's CID number. Now search on Google or xda for the RUU for your device's CID number. Download the RUU.exe to your pc, connect your phone to the pc and run the RUU.exe. This will bring the phone back to stock 4.1..
Or you can unlock the bootloader and flash another rom. Step by step instructions can be found on xda
Sorry, don't know of any easy solutions.
Sent from my HTC One using xda app-developers app
farang4u said:
Don't think it's a bug with 4.2.2 but a hardware issue.
Couple of other things to try ; download "CID Getter" from the play store, run it and find out your device's CID number. Now search on Google or xda for the RUU for your device's CID number. Download the RUU.exe to your pc, connect your phone to the pc and run the RUU.exe. This will bring the phone back to stock 4.1..
Or you can unlock the bootloader and flash another rom. Step by step instructions can be found on xda
Sorry, don't know of any easy solutions.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
thanks for sticking with me on this :good:
I have just followed a a video on here on how to unlock the bootloader and s-off and root - so now good to go
not sure how i put a new firmware on here now though..going to have to do a bit more reading....
i think to start with ill try downloading standard htc 4.1 rom when i can figure out which one it is and how i put it on and then go from there.
ok so just to update this....
last night i have tried the standard google edition rom on my phone and for the first few hours all seemed fine untill 4am this morning when i was woked by the phone doing its random vibrating thing...it was just sat by the side of my bed on charge
Can only think it must be a hardware issue now...but still dont know what or what is triggering it
hpsauce37 said:
ok so just to update this....
last night i have tried the standard google edition rom on my phone and for the first few hours all seemed fine untill 4am this morning when i was woked by the phone doing its random vibrating thing...it was just sat by the side of my bed on charge
Can only think it must be a hardware issue now...but still dont know what or what is triggering it
Click to expand...
Click to collapse
You tried everything so it's has to be a hardware issue. Maybe the vibration starts when the device gets warm. Sorry we couldn't fix it.
Sent from my HTC One using xda app-developers app
farang4u said:
You tried everything so it's has to be a hardware issue. Maybe the vibration starts when the device gets warm. Sorry we couldn't fix it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
My HTC one has been doing the same thing. Vibrating randomly even when powered down. Brought it back to Sprint and had them order me a new phone. The only way to stop it from vibrating when powered down was to bang it on a hard surface, then it would stop. Crazy!
Vibrating non stop
My HTC One had been vibrating cotinuously too. I kept slapping the upper part of the phone to stop it from vibrating. However, this worked for the initial few days only. Later, it continued to vibrate continuously without stopping at all ! In the night I left the phone in the other room while it was still vibrating and the next morning the phone wouldn't charge at all! Now the phone is not booting/ charging. It is dead! Any leads?
EDIT: I slapped the upper part again, it suddenly woke up from the dead! It is charging now, the LED is red too!! But it is still continuously vibrating. I have left it to charge as of now, but please help with this vibrating problem. Any ideas?
I've had the same issue with my M7 today.
There were no software updates or any new apps lately.
It all emerged when i was pressing the home button (to exit from some app) and at the same time an incomming call started.
I have tried:
switching it off - did not help
Changing volume setting silent\vibe\sound a couple of times - no effect
Soft reset - no help
Hard reset - no help
Slapping with upper side of the phone against my had - helped for some time, the it started again
Seems like hardware issue.
Currently working solution for me:
Switch off the option "Vibrate on keypress" in Settings ==> Sound & notification
UPD: had to turn off all the vibrations
So far so good. Apparently there is some issue with vibe motor, and it just does not stop. I assume that by disabling that option it is not getting started and thus no constant vibe follows.
UPD 2 Fixed:
Issue reoccurred on hitting the device against my palm.
Had to disassemble it, there are a couple of instructions on youtube, i used plastic cards.
Motor was spinning even with a switched off device. Had to unplug and plug the motor a couple of times and it helped.
Turned on all vibrations in settings, no issues so far.
Hope that helps.
My phone has been randomly rebooting about once every two days. I'm completely stock, not rooted. In the middle of the night last night while it was plugged in it rebooted about 4 times in a row, so I shut it off then restarted it in the morning. It's been doing fine so far today. I can't figure out how to reliably reproduce the reboots so I don't know how to go about testing whatever is causing it. It doesn't seem to be caused by any actions I perform (it's happened while I'm using the phone as well as while it's completely idle) Any suggestions? I know there's not much useful info to go off of here...
I keep sending the crash reports to HTC but I don't know what to look for in them. Anybody know how to interpret the crash logs?
Had one this morning. Rooted, but no changes.
And it just happened again. Phone was just sitting there with the screen off... I tried to copy and paste the error log but it wouldn't let me select all the text. The only app I have running in the background usually is Twilight. I'm going to try uninstalling that and seeing if it helps. The problem is the reboots happen randomly so I can't really tell if anything I change actually has an effect! Yarggghhh.
EDIT: Managed to get the error log here: http://pastebin.com/Xynv9qMP
Tried rebooting into Safe Mode, then a factory reset. Neither worked so I exchanged the device at a Sprint store. Hope this one works better!
Sent from my 831C using Tapatalk
phsteve said:
Tried rebooting into Safe Mode, then a factory reset. Neither worked so I exchanged the device at a Sprint store. Hope this one works better!
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
How did it go? I have the same issue on my international version.
Completely fixed it. I don't have insurance but was able to exchange it within Sprint's return period. My new phone works great
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