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The ExtUSB port on my tytn2 seems to be broken, or something.
When I plug it into my computer it is no longer recognised, and doesn't even start to charge anymore.
Similarly, if I plug in any sort of charger, then the device will not do anything.
In an effort to charge it, I did the following. I removed the battery, thereby switching the device totally off, put the battery back in and then attached a mains charger. At this point I got a solid red LED at the top where the signal/charge LED is. I left it like this for 2 hours and came back to it. I switched it back on and it had fully charged the device - yet I still could not get it recognised by anything.
So what's going on here - is it broken or is this a software issue.
Ignore the reflash bit. How am I supposed to do that if I can't get USB working? Stupid question sorry. Still, I've tried a hard reset and still nothing, so I guess it's knackered huh
EDIT: Replacement is on it's way for tomorrow. Puts an end to that saga I suppose!
HTC's miniUSB port uses traces for contacts instead of pins, which I can't even begin to express how ridiculous that is. To make matters worse, the soft reset pinhole is located right next to it so one slight jab of the stylus, car keys in your pocket etc and you're screwed. You may have done it without even noticing.
Flashing roms is out of the question, but you can use PocketController to make it look as stock as possible through wifi. Another alternative is to take your device to a college/university micro-electronics lab where they will fix it for a small donation or free.
dazultra2000 said:
Ignore the reflash bit. How am I supposed to do that if I can't get USB working? Stupid question sorry. Still, I've tried a hard reset and still nothing, so I guess it's knackered huh
EDIT: Replacement is on it's way for tomorrow. Puts an end to that saga I suppose!
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Click to collapse
Best of luck, but it might not be the end of your saga. When it gets to servicing, if they notice something was jabbed in the miniSUB port, they could come at you with out of warranty fees.
I have insurance on my phone. It's covered for accidental damage anyway.
Yep. Figured that out the hard way. Accidently stuck my stylus into the USB rather than the reset hole.
If you're lucky, you may be able to "push" the traces on the bottom side of the connector back in place... only one side of my connector was bent. Then I gently connected and re-connected a mini-usb connector.
dazultra2000 said:
I have insurance on my phone. It's covered for accidental damage anyway.
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Click to collapse
Where are you getting insurance ? I can't find anywhere.
Thanks,
DLD
With Orange! Orange Care. Has done me proud a few times in the past, like when I crushed my SPV M2000 on the day I got it! Or when someone dropped my SE K700i in a pint of beer.
New phone is here and instantly I have noticed a couple of things:
1) Different type of battery, as already reported by some people. It's the Dynapack that doesn't quite fit properly.
2) Screen seems brighter and more colourful - again, as reported by some people already
3) The screen tilt is much stiffer (which is good cos the old one was really loose)
4) MicroSD cover feels of better material.
5) Whole thing feels so much quicker - but that's probably just because I've not loaded anything into it yet.
This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
That sounds like a problem with the internals, maybe a you should get it replaced/repaired?
Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.
Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.
LOL!
hotrod101 said:
Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.
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That's funny!!!
I think you're right...
Nippero said:
Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.
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Yep...It's going back. Might as well get a fresh one. I know this problem existed for other phones before and the fix was mostly something simple that didn't require a replacement.
im getting exactly the same problem. gonna send mine back as well.
i have the exact same problem too! Waiting for a new one...
i thought i was the only one with this problem, but it looks like a production error as there are already 3 people on this board who have this defect.
technillion said:
This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
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Click to collapse
yep, my problem seems to have gone now as well by using you're method. i was almost ready to send it back and then i saw you're post and tried your method and it worked !
Thats a pretty stupid mistake by SE...
They should do a quick fix by making new batters a smidge thicker. Of course they probably wouldn't offer free replacements, but they should fix it anyway.
technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
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Click to collapse
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
When my device is cold, eg in the morning for first use, this sometimes doesnt happen for >20x tries...but when i used it for a longer time and it almost always shuts down when slammed shut..but i already thought it might be something with the battery, but sometimes while slamming it shut for numerous times even the battery cover would come up and it didnt shut down...then in another situation it shuts down immediatly
Poor design...
toxical said:
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
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Yea...what I found with the design is that the ribbon cable connecting the keyboard sits right under the battery. In fact you can see the protrusion when you remove the battery under the white label. It moves when the keyboard is opened and closed. Slightly...but it does move.
...anyway...I folded a small piece of paper to wrap around the back edge of the battery.
Try this:
1. Make a small rectangular strip of paper about 10mm x 20mm and fold it the long way so you end up with a 5mm x 20mm piece.
2. Wrap it around the back/bottom edge of the battery as you reinsert it.
(If the battery fits more snug in its compartment, you got it right!)
3. Put the back cover back on--which should also be more snug.
4. Turn on the device and try it out (slam the keyboard).
(You don't have to wait for it to completely boot up...you can test it when the SE logo appears).
Be careful to use regular copy paper and not paper that's too thick as it may cause some other damage/problems with the device.
could you make a picture of that ?
Actually i will recieve a new device tomorrow, but i still have the feeling that this problem might reoccur as it seems to be a design flaw
technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
I'm currently playing around with an old XV6800 I got off ebay, and this seems to have fixed the problem, so thanks
I had the same problem too.. but it was linked with the flex cable. Now i just don't use my keyboard even after fixing it.
ok guys and gals, heres one for you. i know im a noob but this one has got me stumped and i cant for the life of me find anything in this or any forum or even google. i have the tilt. just flashed a cooked rom for the first time several weeks ago thanks to everyone on here and all the FAQs and stickies. (to any other noob, all the info is out there!!!!! dont be lazy!!! SEARCH AND READ YOUR HEART OUT!!!!) anyway, im running Witscheys latest 6.5 rom build 23071 HSPL 3.34 w/ radio 1.70.19.09. ive been tweakin it pretty much every day tryin to get it to the way i want.
well im so close to finishing and the the screen suddenly decided to randomly not respond to my touch. the buttons were the only way to control the phone. even after numerous soft resets. then it would decide to start responding. so i was doing some research and tried a couple diff methods of fixing "screen freezes" (but i dont think its a "screen freeze" as it worked fine with the use of the buttons) finally found a post in the thread for the room that read:
Originally Posted by cpala
Hi witschey,
I work with you rom a week a go, but sometimes the device screen freeze.
ugoff
Member
I had that same problem. Need to change the cache settings in Advanced Config. The filesystem cache defaults to 512kb, so I set it to auto and it doesn't freeze anymore. I also turned up the glyph cache to 32kb. Between the two, the phone interface runs fast and smooth.
so i tried that and it still didnt fix it. then i decided to just do a hard reset and install one app a day at a time (all the ones i had before the hard reset) to see if one of them was casing it. well after the hard reset i didnt notice the problem anymore. i was stoked. now all i needed to do was figure out which app was giving me trouble. WELL about 10 min later when i was texting my friends as usuall, my phone recieved a message but the screen was black. so i slid it open (wake on slide) and the screen turned on. replied to my buddy,closed the lid and the screen went black..... WTF? slid it open, screen on. closed, screen black.... and so forth. this is the way it has been since yesterday. even tried two more hard resets with no change.
NOW HERES THE WEIRD PART!!! if i slide it open JUST A LITTLE very slowly, the backlight turns on barely. just enuf to see the today screen but its very very dim. its as if there is a bad connection. but the screen is in portrait mode like it should be. if i open it fast the backlight turns on, screen shows portrait, then switches to landscape like it should. close it, it goes black but i know it switches back cuz the next time i open it, i can see it change again.
EVEN WEIRDER--- if open landscape, get into an app or program such as contacts where i can flick to scroll, ill close the lid, immediately flick the screen, open lid and low and behold my friends are just scrollin by!!!! the damn screen is responsive but there is no backlight!!! so to test i plugged into my laptop, activated mymobiler, and EVERYTHING works like it should when i touch the screen, use the buttons, open close the lid. it all shows up on my laptop. but the damn screen is still black when lid is closed. so i can literally look at my laptop and touch the black screen on my tilt and controll it!! WHY IS THE BACKLIGHT SHUTTING OFF WHEN ITS CLOSED!!!!???
so then i decided to tear the damn phone completely apart about 2 hours ago, check all connections, and clean all the dust. all connections checked out fine, put it back together and still have the problem. i know there is a magnet and sensor that tells the screen when to rotate when the screen is opened or closed but its obviously working cuz it will rotate the screen. my guess was that some kind of registry entry has been changed somehow. but then i realized thats not it because the hard resets didnt fix it. now im thinking hardware...... IM SO SORRY THIS POST IS SOOOOOO LOOOONNNNGGG but i dont know what else to do. phone was working great up until yesterday and i cant have this!!! has anyone had this problem with this or any other device or even know which direction to point me in??? PLEASE HELP!!! thanks in advance for any replies!!! the quicker ther better
I think your flat cable is broken. Doesn't make connection when closed (no backlight), barely connects when opened (backlight on).
So I think you need a new flat cable...
I agree with blueflame... I think it has nothing to do withthe rom flash.. it sounds like your ribbon cable is "Starting" to go.. unfortunatly it will only get worse where it wont; read you memory card, and evenutally your Sim card as well (speaking from experiance here).... If you are handy with tools, you can try to but a new one yourself and install it... But there are also some shops aroudnthe world, aswell and some members here who may be able to fix it for you... for a price (and not, I am not one of them)... Sorry for the bad news bud.. but I personally would rather knwo that than hard resettign 100 times and nrto beign able to figure out the problem...
hey. thanks for the fast replies! thats not exactly what i wanted to hear but like Teej said, its better to know than messing around with something else. now by flat cable are you reffering to the biggest ribbon cable inside the phone that connects the screen half of the phone to the keyboard half? Or the connector that comes directly out of the screen itself (meaning i buy a new screen and install and all is well) or is it another cable? but i think those are the only two that have anything to do with the screen other then the one for the sensor/magnet. here is a photo to help point out which ones. i have the manual so i can grab more photos if needed. thanks again for the help so far. good stuff. we are getting somewhere!!
photobucket.com/albums/b145/kewljay223/tilt.jpg
since im not allowed to post outside links yet, type this-----> h-t-t-p-:-/-/-i-1-8-. (minus the dashes between characters) in front of the link in my last post in your address bar to create the ACTUAL LINK and it should take you to the picture.
PLZ help im freaking out. i accidentally booted into the blue light mode, but when i pulled the battery and rebooted the backlight wouldnt work. i could see everything and even navigate my phone but only under a light. the backlight just wont turn on during boot and changing the setting doesnt help.
i dont get it the thing was working 10 minutes ago and now i cant use it what should i do? i love this phone but i cant afford a new one. is there a way to tell it to turn on during boot in the console?
ok new update the backlight works if i have the keyboard open. i know 100% its software and not the screen. something when wrong with the boot prosses or something.
i think the trackball boot (bluelight boot) must have options but wont display on the screen maybe. like a bios menu. this is very infuriating
Why don't you restore a recent backup?
i have even went as far as downgrading with the .nbh file. and re installing the bootloader (Just the original, didnt want a brick).
Definitely NOT a software problem.
This is a HARDWARE problem -- hence the fact that it works when the keyboard is open.
When you pulled the battery, you might have twisted/pulled something.
*** I would check the ribbon cable connecting the display to the main body!!!
Bluelight mode (where you end up by booting with the trackball pushed in), is just a serial console allowing interfacing with the radio firmware. Unless you actually had a serial cable connected and punched in some commands (which happen to be security locked, therefore wouldn't work for you anyways), bluelight mode wouldn't be able to do this.
lbcoder said:
Definitely NOT a software problem.
This is a HARDWARE problem -- hence the fact that it works when the keyboard is open.
When you pulled the battery, you might have twisted/pulled something.
*** I would check the ribbon cable connecting the display to the main body!!!
Bluelight mode (where you end up by booting with the trackball pushed in), is just a serial console allowing interfacing with the radio firmware. Unless you actually had a serial cable connected and punched in some commands (which happen to be security locked, therefore wouldn't work for you anyways), bluelight mode wouldn't be able to do this.
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if that were the case than wouldnt it flicker if i flex the screen/hinge ? ill try anything at this point cuz im outa warranty and have no money . im going to the store later trying to update to official 1.6 so i can convince them its software related and they may replace it for me.
oh forgot to mention that if i close it and open it the light stays off untill i hit end and unlock with menu again. im not to sure if that helps.
OK OK OK you are right. i just half closed it and the light stayed on untill it compleatly closed (so the screen flipped, i thought that is what triggered it) and then i got it to stay on completely closed and then the problem flipped to it wouldnt come on while open and now back to the way it was. so im going to go buy a T5 screw driver today and clean the contacts of the ribon cable and reinsert it (i have had experience with that just need to know what ribon. a pic would be nice)
projectzro said:
OK OK OK you are right. i just half closed it and the light stayed on untill it compleatly closed (so the screen flipped, i thought that is what triggered it) and then i got it to stay on completely closed and then the problem flipped to it wouldnt come on while open and now back to the way it was. so im going to go buy a T5 screw driver today and clean the contacts of the ribon cable and reinsert it (i have had experience with that just need to know what ribon. a pic would be nice)
Click to expand...
Click to collapse
There is only one ribbon running to the screen. Try THAT one.
lbcoder said:
There is only one ribbon running to the screen. Try THAT one.
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Click to collapse
LOL lbcoder - always practical.
lbcoder said:
There is only one ribbon running to the screen. Try THAT one.
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lol ok didn't know that a lot of the devices I have taken apart have had 2 one for the desplay and one for the backlight. Getting a T5 screw driver in half an hour. Will post results later. Hopefully this works, therr area few more ppl with the same problem.
projectzro said:
lol ok didn't know that a lot of the devices I have taken apart have had 2 one for the desplay and one for the backlight. Getting a T5 screw driver in half an hour. Will post results later. Hopefully this works, therr area few more ppl with the same problem.
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There are two wires going to the screen.. sounds like the "top" one is loose... The jtag photos will give you an idea (it's the two com ports next to the jtag test points)
These are usually taped down very well..
Also you need both a T5 and T6.. the "Security" (has black void sticker) screw is larger than the others.. and a small flat head screwdriver to unclip the cover..
If all else fails: replacement screens seem much cheaper than the phone on ebay.
ezterry said:
There are two wires going to the screen.. sounds like the "top" one is loose... The jtag photos will give you an idea (it's the two com ports next to the jtag test points)
These are usually taped down very well..
Also you need both a T5 and T6.. the "Security" (has black void sticker) screw is larger than the others.. and a small flat head screwdriver to unclip the cover..
If all else fails: replacement screens seem much cheaper than the phone on ebay.
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ok got it apart 3 times and no luck its prolly the ribbon cable. im going to test that soon. i have a donor phone comming soon from a friend who dropped it in water, the ribbon cable should be fine to use. if that doesnt work im thinking maybe it is software. either way if i cant get it fixed by next month im spending $410 on a new mytouch 3G brand new from the store and getting insurance XP
So its been about a year and half since I received this phone for my birthday, and from this moment on, I am 90% sure that these companies design these phones to fall apart after a while so you buy a new one.
Please to not be intimidated by the length of the problems, I really doent want to waste a $600 nice phone. Please help.....
List of problems:
So on one random day, while I was using my phone with EnergyROM sense 6.1 (Not even 6.5 (Windows 6.5.5)) the phone stopped rotating when I flipped the keyboard, as in the screen will not rotate when I try to use the keyboard. The touch screen also becomes uncalibrated, and even when I recalibrate it, it still acts very funky (have to click lower than button or higher, depending on its mood). I did absolutely nothing different with my phone that day, but I did not call my phone dead right away, so I decided to update the ROM with the latest sense 6.5 ROM to see if the OS is corrupt or over-cached. This did not fix the problem.
Also, another very weird thing is the phone's screen will illuminate (I guess backlight), but no picture will show when turned on after sleep mode, and I have to click the top button again to sleep and awake it to get a picture. When flipped, the screen doesn't even fully illuminate, and literally dies down to a black screen (half of the pixels are bright, and then it just fails).
Any help would be very appreciated. What I am thinking of is wiping the phone 100%, and not even leaving a rom on it. I heard there is a command that deletes the junk off your phone from a previous ROM to your updated ROM is clutter free. Any other suggestions?
Edit: I hard reset my phone, and nothing is fixed; I still cannot flip screen into landscape mode.
The "command" you are talking about is called "task 29", look for it in the ROM section.
It sounds like hardware problems, i've had mine for about 1 year and a half as well and no problems besides a couple of scratches.
The flex cable connecting LCD and board might be out of order.... I had the same issue.
palmwangja said:
The flex cable connecting LCD and board might be out of order.... I had the same issue.
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Click to collapse
Yeah I heard about that problem. I will first task 29 it, but are there any guides to take apart and fix the flex cable, or even just unplugging it and plugging it back in?
Also, what did you do with your broken phone? Did you buy a new one or get it fixed?
Thanks for the feed back both of you.
my X1 also aged same as yours and it still runs flawlessly now. so it might depends on how you used and keep it
as for the "wiping off the phone" its called task 29, and is encouraged to do before you flash a new ROM, have you did it before flashing energyROM?
rhadrio said:
my X1 also aged same as yours and it still runs flawlessly now. so it might depends on how you used and keep it
as for the "wiping off the phone" its called task 29, and is encouraged to do before you flash a new ROM, have you did it before flashing energyROM?
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Click to collapse
No, but I just did now, but it seems to be a hardware problem because nothing seems to be working properly still. This is some serious BS because I am very over protected with this phone, just to prevent stuff like this to happen. I have never dropped it ONCE, and it seemed to just wear out by itself. The lenses covering the camera is cracked also, and the screen is all screwed up, and I didnt do absolutely nothing abusive to it, I am 110% sure of this.
Any suggestions on how to fix hardware/ ribbon connected to the screen problem?
Order a new cable and replace it.
If you search on Youtube for the video on how to disassemble x1 there is a complete guide that shows you. Its pretty easy and all you need to do is, take the flex cable out and carefully plug it back in. Then carefully put your X1 back together and hopefully you issue will be fixed. If it still persist, then try and get the flex cable changed.