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Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
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Click to collapse
I've done this too ... multiple times
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.
Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.
My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App
seriously try a to install a different version of sync first. i am using two different versions .
Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)
do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.
I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App
My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.
I used to be able to put my Captivate in USB debugging mode and enable usb storage and move files perfectly. Now that I think about it the last time I did this was before I upgraded the Captivate to Android 2.2. So, I think something happened after upgrading now when I plug my Captivate I get a driver error and it says Code 43. I tried uninstalling and reinstalling drivers, but don't think it helped I even tried installing from Kies Mini. I am not really sure what to do here. Any help would be greatly appreciated because I really need to transfer some files from Captivate to PC and vice versa asap.
Thanks,
Mo
You should be able to transfer files without drivers installed.
Sent from my GT-I9000 using XDA Premium App
When I plug it in it says Driver Device Software was not successfully installed. and Windows has stopped this device because it has reported problems. (Code 43)
then USB Device not recognized pops up.
When I go to my computer there is nothing showing my device so how would I begin to transfer files via USB??
Sorry but am still somewhat new to driver issues and android
Not sure, sounds like your computer. Updating the rom won't cause usb errors.
Do you have wireless connection? If so, download FileZilla or some other ftp client to your computer. Then go to the market and download OnAir or some file server. Then you can use the wireless to ftp files back and forth.
That is until you figure out you computer usb troubles.
Yea I'm in the processs of transferring the files via bluetooth, but any advice or at least a place to start for fixing the usb problems. I honestly have had no problems since updating to 2.2 and cannot think of any changes I have made to the computer either
bump can anyone help?
I wish someone would step in here as I am having the exact problem - Win 7 - 64 Pro. All of a sudden the desktop PC has stopped recognizing the Samsung Captivate. It wasn't always this way and I cannot figure what may have changed on the desktop to cause this (except for MSFT updates of course).
win7
BUMP. I just used my home computer (windows xp) and reset my captivate, then rooted and flashed Andromeda. this is the first time i flashed a rom and everything, but everything went smoothly and I would like to try out other roms, but I am only home for 4 months out of the year
I USUALLY have my 64 bit Win 7 laptop, but it is still not recognizing my Captivate. I still cannot even mount it. If anyone can help it'd be greatly appreciated. I tried reinstalling captivate x64 drivers and tried samsung kies mini but no luck. can someone troubleshoot me or send me a step by step walkthrough. I am getting the same errors I have had earlier and like BillMc it wasn't always this way.
BUMP. I got the same issue and it is driving me nuts. Any help will be greatly appreciated.
Open Device Manager, plug in your phone, and see what new devices pop up when you plug it in. Then uninstall all "devices" related to the Captivate.
Then unplug your phone and reinstall the captivate drivers pack. Then plug your phone back in and see if your computer sorts out the drivers correctly.
This fixed my issues. Try it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well, my problem is that my phone won't recognize any computer as a computer, but only as a source for battery charging. when i plug it into a computer the battery starts charging but i don't get the USB sign.
the thing is that it used to work. i usually just pluged the phone in and it would work, and suddenly out of the blue it stopped working and i have no idea why. i've done nothing on the computer between the last time it worked and the time it stopped working, i wasn't even using the computer during that time, so it must be something on the phone settings, but i checked it a little and found nothing that looks like the problem, but i rly don't understand much about it..
any ideas?
It sounds like a driver issue.
If you're using a Samsung firmware, reinstall the drivers. This can be done by finding them online, or by installing Kies. If you're using CM7/Miui, Samsung drivers won't work. You'll need to uninstall Kies (or kill the process to make sure it's not running in Task Manager) and then install the Nexus S drivers. Again, a simple search will provide the files you need.
If it's not a driver issue, I really don't know what it could be. But I would definitely try reinstalling the appropriate drivers first.
Go to Settings>Applications>Development and if USB debbugging is flagged,deflag it!
upichie said:
It sounds like a driver issue.
If you're using a Samsung firmware, reinstall the drivers. This can be done by finding them online, or by installing Kies. If you're using CM7/Miui, Samsung drivers won't work. You'll need to uninstall Kies (or kill the process to make sure it's not running in Task Manager) and then install the Nexus S drivers. Again, a simple search will provide the files you need.
If it's not a driver issue, I really don't know what it could be. But I would definitely try reinstalling the appropriate drivers first.
Click to expand...
Click to collapse
I'm using a samsung firmware and i installed kies recently, though even after i installed it, the USB connection was still working for i while until it stopped.
should i reinstall the kies?
Nezys said:
Go to Settings>Applications>Development and if USB debbugging is flagged,deflag it!
Click to expand...
Click to collapse
It was deflagged, but thanks anyway
abialystok said:
I'm using a samsung firmware and i installed kies recently, though even after i installed it, the USB connection was still working for i while until it stopped.
should i reinstall the kies?
It was deflagged, but thanks anyway
Click to expand...
Click to collapse
Try with a different USB cable.
Sent from my GT-I9000 using Tapatalk
Try to reinstall Kies or one of the steps that I've read here:
http://www.androidgalaxys.net/suite...problemi-connessione-collegamento-usb-galaxy/
Translated:
Make sure you have installed the latest version of Kies (currently 2.0.1).
For owners of Windows Vista / Seven Kies launch in admin mode
Connect your phone to your PC using the default launcher from Samsung (TouchWiz). Alternative launcher may not be recognized by Kies. Close any programs in the background on your phone and PC.
Make sure that in Settings> Wireless and Networking> USB Settings is selected Samsung Kies or Ask the connection.
If you already selected, try to choose any item and then set one of the two mentioned.
Try using another USB port on PC. Not all USB ports may be able to deliver the power needed to power the device.
Restart both the phone and your PC.
Try reinstalling the drivers of the Galaxy. To do this open Kies, go to the Tools menu and then install drivers.
Try using another USB cable.
ok, I tried everything but switching cable coz i know it works...
here's the weird thing: I tried connecting my phone to 3 different computers, 1 worked and the other 2 (including mine) didn't work.
the thing is that the other computer that didn't work and the computer that did work never touched a Samsung before, so basicaly i have no idea what would make one of them work and the other not to work.
I'm really confused.
Try going into device manager and see if there are any devices flagged with '!'
If not, find your samsung device from device manager, and uninstall it and delete all drivers, then reinstall them.
Try that. It may just be a windows issue, I've had similar problems before but not even with a phone, but a flash drive.
well, tonight the computer restarted itself because of some updates, now it seems to magicaly work, even though i restarted it before.
i have no idea y it suddenly started working, but i can only hope it wouldn't happen again.
thank you all, you guys are great!
Basically, I have posted this exact same problem here months ago, but with not a lot of help. I came here to get help and I intend of leaving with a bit of some. Basically, I rooted my HTC One, turned S-On, and finally installed Cyanogen Mod. Everything was working for the most part. I remember being able to attach my phone to my PC and being able to transfer files over to my phone. Recently that has been working out so well. I try to transfer files from my PC to my phone, such as music/videos/etc, but my phone doesn't show up. I can go to device manager and see my HTC One under other devices with the caution triangle, so basically my device is read to be connected to my PC but is lacking the drivers to use it. Like I said before, I have posted this problem on other forums before, and I have been sent the link to the drivers. I've installed HTC drivers, USB drivers, HTC One Sync, and so much more, but none of that has worked. All that happens is that my phone will connect to my PC, charge, be noticed by the PC but is completely unusable from PC to phone. On the phones side, it's 100% okay. No problems other than the simple nightly bugs, but I know it's the ROM version I am using. I reverted to the last known stable Cyanogen Mod, and the one previous to that. That hasn't fixed the problem as well. I'm running out of idea's and I'm just looking for some help. If you can help, rather then posting a link for drivers and thinking I'm retarded, please do so. I will appreciate it to the fullest. As for that, that is all I have to say. Please help, and all help is appreciated.
PlasticSandals said:
Basically, I have posted this exact same problem here months ago, but with not a lot of help. I came here to get help and I intend of leaving with a bit of some. Basically, I rooted my HTC One, turned S-On, and finally installed Cyanogen Mod. Everything was working for the most part. I remember being able to attach my phone to my PC and being able to transfer files over to my phone. Recently that has been working out so well. I try to transfer files from my PC to my phone, such as music/videos/etc, but my phone doesn't show up. I can go to device manager and see my HTC One under other devices with the caution triangle, so basically my device is read to be connected to my PC but is lacking the drivers to use it. Like I said before, I have posted this problem on other forums before, and I have been sent the link to the drivers. I've installed HTC drivers, USB drivers, HTC One Sync, and so much more, but none of that has worked. All that happens is that my phone will connect to my PC, charge, be noticed by the PC but is completely unusable from PC to phone. On the phones side, it's 100% okay. No problems other than the simple nightly bugs, but I know it's the ROM version I am using. I reverted to the last known stable Cyanogen Mod, and the one previous to that. That hasn't fixed the problem as well. I'm running out of idea's and I'm just looking for some help. If you can help, rather then posting a link for drivers and thinking I'm retarded, please do so. I will appreciate it to the fullest. As for that, that is all I have to say. Please help, and all help is appreciated.
Click to expand...
Click to collapse
Ok,
I think the best thing we can to in this case is the classic troubleshooting.
Try different USB Cables, slots on your PC, DON'T connect it to a USB HUB (I think you already know that.. I just mentioned it to ensure that)
Make a backup and flash the stock Sense ROM
If you can get a connection to your PC .. Cyanogen causes this issue
That was to determine wheter it's your phone or your computer that causes this issue. Pretty basic.
Uninstall your drivers from the device manager interface
Uninstall everything that is related to your HTC One(HTCSync, maybe Kies or other programs like this, Every driver)
Now, make a registry clean to reinstall everything on a clean way
Use Wise Registry Cleaner
Proceed a computer reboot
Now, download the latest version of HTC Sync
Install it with every driver component.
Then uninstall HTC Sync WITHOUT the drivers
Plug in your phone and wait until other drivers are installed
If that's done, try if the connection works
I also post it in p600 Q&A if there isn't a problem.I'm trying to connect a tablet(note 10.1 2014) to pc but nothing happens.I tried reinstall the usb drivers from Samsung but can't do this either.I get a message "The mobile phone is in use. To install normally, you need to remove the device and restart the computer. Please run the SAMSUNG USB Driver for Mobile Phones installer again after restarting.".I had a gt9000i installed long time ago so my guess is the problem start from there(now i run it with custom rom).I tried uninstall the drivers and do a fresh install with a newer version but i get the message again.I delete all Samsung files from computer manually,also the registry keys with regedit(maybe i miss some files) and run a registry clean with tuneup but nothing...i want to mention that in my girlfriend's laptop everything is ok.I google the problem and try everything other people suggest doing.Do you have an idea how i solve this without reinstalling windows as this is a no so easy choise for me?...And last in devices i saw the gt9000i.How can i remove this like it was never ever pluged in this computer?Thanx in advance...
PS.I use windows 7 64 bit ultimate