Power Button Seems "stuck" on? - Captivate Q&A, Help & Troubleshooting

No problems with my Serendipity 7 ROM aside from a few occasional crashes/freezes, on my i897... but then last night, out of no where, my screen wasn't coming on. I thought it had froze again, so I did the Vol up/down+power reboot.
Came back up, then when I tried to turn the screen on again, it wasn't working. I put the cable in for power/USB, and the screen came up no problem. I thought maybe the power button wasn't working, but it reboots with all three buttons down... not sure why. Then I tested just holding the two Vol buttons and no power, but it still rebooted...
Looks like the power button is acting stuck down even though I can clearly hear the button working. Ideas?

Mobile tech videos has a fairly affordable power button replacement service.
sent mine you him, got it back in perfectly working order within a week.

Related

Power button issue

I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Kcube989 said:
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Click to expand...
Click to collapse
How did you get it to work? Or did it started working on it's on? Thanks
I've seen that happen on mine, due to a bad USB charge port. Replaced it, problem disappeared.
Any chance your device sometimes thinks it is docked to a docking station?
Inexpensive part to obtain, less than 10 dollars (usd), takes about 15 minutes or less to replace.
In the 2+ years I've had mine, I've gone through 4 of them LOL...I'm hard on charge ports I guess.
Kcube989 said:
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Click to expand...
Click to collapse
It just started working again. When I turned off my phone to place my sim back and it didnt boot up automatically, I knew the power button is working again. Pressed the power button, device booted up and the issue is gone. I dont know if mh device thinks its docked, i dont have a docking station and ive never had problems with my charging port yet.
I've been using my N7000 for 2 years and this thing happened for 3-4 times. The lock button will be like stop working, sometimes it is like being press all the time and the problem will be sorted out by itself. Normally when this happens, the phone will be laggy and will reboot by itself. Is it a common thing for this phone?how do you get your phone fixed Kcube989?

[Q] N6 AT&T: Screen will not turn on

I've had my phone almost a week now. Last night the screen stopped turning on. I can hear notifications telling me the phone is on, just not the screen. I did a google search and saw similar problems on the N4 and N5. I have tried there methods now over 100 times and still no success. I am holding POWER + VOLUME-DOWN for 15-20 seconds then plugging in USB port but this in a number of variations is not working. Is anyone else having this problem and do you know of a fix for this?
Phone is not rooted if that helps.
Make sure you still have battery (plug it into the wall) then hold down volume up+volume down+power until you get into the bootloader.. From there you can flash factory images or try going into recovery (use volume up to scroll to recovery mode) and do a factory reset. Once in recovery you will need to hold down the power button and tap the volume up button once to bring up the menu for factory reset.
tried that, no luck since the screen doesnt turn on. any other ideas?
you got a sod(sleep of death). the only way around this is to press the power button for 20-25 seconds straight, then reboot. or, there a possibility that your screen stopped working.
Have you tried plugging it into the computer and giving it adb commands to boot into BL?
I wonder if this is an issue with Android in general on rare occasions since KitKat. I had this problem too on my LG G2
yeah, i tried all of these methods and gave up. at&t gave me a new one since i was under 14 days. the lady said they had a whole batch of n6 they had to ship back because of problems and that the newest batch "should" be problem free.

No responding M7

Hi all,
This morning i check if my bootloader was unlocked, because i wan't to give it a try to root it.
I found out it was unlocked (holding down volume and press the power button)
After that, i rebooted my phone and everything worked normal.
Until a couple of hours later, my screen didn't wake up when i pushed the power button.
The homebutton and the backbutton where flickering (going on and off)
So, i waited for a couple of minutes, but nothing changed.
After (i think) 10 minutes, i hold the power button for a couple of seconds and the flickering buttons stopped.
Since then my phone doesn't repsond anymore. I tried the powerbutton for a while, and with the combination of holding the vol. up and down.
So far nothing helped.
Does anyone know what's wrong, and what i can do to wake my phone from its coma?
Thanks in advance!
Enjoy your weekend. Ben
Did you press the power button for a few second before the soft keys started going on and off? Does your phone show a green battery animation when you connect it to a charger?
If the soft keys started flashing on their own, and if your phone doesn't show any signs of life even when you attempt to charge it, I'm afraid this is a hardware problem which no one can fix online.
let's wait and see what more experienced members have to say.

Black Screen, won't do anything.

Hello,
I have a rooted and TWRP installed but otherwise stock 5.something T710 that I had worked on months ago. It's been great and my daughter had been using it to watch videos a couple days ago. I took the tablet from her at the end of our road trip and noticed it had about 63% battery left. I left it in the truck while we went to the movies(about 40 degrees f outsides) and then drove home without ever touching it until we got home. I went to use it when we got home and it would not turn on. I plugged it in to let it charge thinking it died for some reason, using the stock charger, though battery icon never appeared. The next morning I went to check it and it still would not turn on.
When I press the power button or plug in or unplug the charger the Recent and Back soft key lights will turn on for a second, then turn back off again.
I've tried:
Holding the power button down alone for over 3 minutes.
Held the power and volume up button for over a minute
Power and volume down for over a minute.
Home, volume down and power for over a minute
Home, volume up and power for over a minute.
I can connect it to my computer and it recognizes that my Tab S2 is connected but no files show as the default for the device was just charging mode and not the file modes.
Odin3 v3.10.7 recognizes it as connected. But fails to send the TWRP file again.
Any help?
Since the soft keys light up and the computer recognizes the device, it sounds like maybe the tab is still working but with no display? By any chance did you have adb working? I f so you could try rebooting, or booting into recovery to see if you see anything on the screen. It's possible that when you held the button combos, that it did boot into download and recovery but you couldn't see anything? In which case it could be a hardware problem. Hopefully it will fix itself! Sorry I can't be of more help..
Well adb shows the device as unauthorized. Reboot command says the same thing.
The home key is unresponsive to my finger print unlocks and no sound plays when I try to adjust the volume, like the ding sound it makes to hear if this is the volume level I want. There are never any of the capacitive touch vibrations or whatever its called to feel when you press a button on the screen.
I was wondering if it had something to do with hardware it's just strange that it would stop working from just being in my truck. From my knowledge it was never dropped or bumped heavily or anything, at least recently.
I guess it is possible something just burned up inside, that would be inconvenient, I've got to look up if its still in warranty. I love the size and performance of this thing.
Thanks for replying, hopefully more to come.
Still can't get it to work, same issues as above. I let the battery fully die which took about 2+weeks from the initial post. Which is to say that eventually the back and recent buttons stopped lighting up. I recharged it and after holding the power button for a few seconds the same condition repeated itself. If I touch the power button or home button the back and recent button back lights turn on for a moment and turn off again. There is no other indication of life. I would assume if it was just a dead screen then I should feel it try to turn on.
If I had to replace parts which ones should I look at first? Probably just the main board?
Buy a new one. Send yours in as defect. Done.
erase111
I see that is an old thread, but I having the same issue to a certain degree. The screen goes dark, but I can see the back light. If I play around enough times, (pressing the back and process button, before pressing the sensor button... Sometime, pressing the volume buttons and back button before pressing the sensor button), everything goes back to normal. Of course, it some random time, even when I am reading a web page or some other activity, it will go back to black.
So has anyone figured out what this issue actually might be? I thought maybe it was an issue with the ROM I was using, so I just moved over to LineageOS 16, but the problem still continues!

Question Phone froze, powered off, and now unresponsive

Today I was in the car and using TeslAA Android Auto app on my Pixel 5a. At one point, the phone froze for a period and was unresponsive to any buttons. It then powered off, which I thought was restarting, but it never came back on. No matter what buttons I held down for how long, it was completely unresponsive. Nothing on the screen at all. I tried plugging it into my computer and when I held down the power button I could hear the USB sound on the computer. A long press (as if a hard reboot) would make it sound like I had unplugged the phone, and then pressing it again would sound like I plugged it back in. But still nothing on the screen. I have had zero issues with the phone up until now. What can I try?
I also tried power and volume down, but still nothing on the screen. It's like my screen completely died suddenly.
BlueWRXPride said:
Today I was in the car and using TeslAA Android Auto app on my Pixel 5a. At one point, the phone froze for a period and was unresponsive to any buttons. It then powered off, which I thought was restarting, but it never came back on. No matter what buttons I held down for how long, it was completely unresponsive. Nothing on the screen at all. I tried plugging it into my computer and when I held down the power button I could hear the USB sound on the computer. A long press (as if a hard reboot) would make it sound like I had unplugged the phone, and then pressing it again would sound like I plugged it back in. But still nothing on the screen. I have had zero issues with the phone up until now. What can I try?
I also tried power and volume down, but still nothing on the screen. It's like my screen completely died suddenly.
Click to expand...
Click to collapse
Never mind
BlueWRXPride said:
also tried power and volume down, but still nothing on the screen. It's like my screen completely died suddenly.
Click to expand...
Click to collapse
did you try power + vol down + vol up? all 3 at once for about 30 seconds then power on? that is a hard reset
Yeah I tried it all. I ended up realizing that for a problem like this, there's an additional year of warranty coverage, so I sent it into google for a free repair. So that was a nice surprise!

Categories

Resources