Power button has somehow just stopped working. Got my phone replaced yesterday as the old phone was faulty. Now I have this one no longer able to turn off. It's all working fine, just when I hold the power button, nothing happens whereas before it used to come up with the usual 'power off', 'take screenshot' etc.
good luck
C1emen7s said:
Power button has somehow just stopped working. Got my phone replaced yesterday as the old phone was faulty. Now I have this one no longer able to turn off. It's all working fine, just when I hold the power button, nothing happens whereas before it used to come up with the usual 'power off', 'take screenshot' etc.
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pwr.btn + vol.up 10 second / 3 vibrate
then restart it
i know someone that reported it works and after that (hard restart) problem h solved
:good:
Worked perfectly, thanks
Just had the exact same thing happen to me, restarted it as above and then also had an update to Gmail :good:
So this morning I picked up my Note 4, used it normally to check emails, etc, went to turn off/lock screen and it wouldn't respond at all. I held down the power button and then it brings up the power menu, I restarted a few times and still nothing. Is my power button defective or could some setting have automatically changed the settings?
Go to *#0*# and select Sub-Key. Press every physical button on the Note 4 one by one (Volume Up, Volume Down, Home Button, Power Button On, Power Button Off). If the end result is PASS, then you're Power button is fine. Can also be a sticky / tacky power button, or something you modded in the settings.
artkrime said:
So this morning I picked up my Note 4, used it normally to check emails, etc, went to turn off/lock screen and it wouldn't respond at all. I held down the power button and then it brings up the power menu, I restarted a few times and still nothing. Is my power button defective or could some setting have automatically changed the settings?
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arjun90 said:
Go to *#0*# and select Sub-Key. Press every physical button on the Note 4 one by one (Volume Up, Volume Down, Home Button, Power Button On, Power Button Off). If the end result is PASS, then you're Power button is fine. Can also be a sticky / tacky power button, or something you modded in the settings.
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Just did the test, every button turned a different color, volume up (gray) volume down (green), menu (brown), home (blue) back (purple) , power (red, is this a fail?) but I didnt get any PASS. Is the power button supposed to have 2 colors, one for on and one for off? I tried holding down the power button but that brings up the power menu.
Also noticed that the screen will not dim or turn off automatically.
Update: I ended up doing a reinstall of the stock fw through Odin and it fixed it. I wonder what caused it and where those settings/issue where stored? I had tried doing a reset from within settings, but as I understand, that doesn't clear ALL the data.
I know how it feels when the diagnostic doesn't yield a pass. Glad to hear that reflashing the stock firmware resolved it though. Could have been something deep in the firmware causing this. Keep us updated if it persists again. The power button has been a culprit of problems in the past for many as well in previous Note devices. The final result should have displayed "PASS" on the display, perhaps you didn't complete the task, that's okay. Sometimes simply clearing the cache instead of factory reset could have resolved the problem as well. Samsung is notorious time to time.
artkrime said:
Just did the test, every button turned a different color, volume up (gray) volume down (green), menu (brown), home (blue) back (purple) , power (red, is this a fail?) but I didnt get any PASS. Is the power button supposed to have 2 colors, one for on and one for off? I tried holding down the power button but that brings up the power menu.
Also noticed that the screen will not dim or turn off automatically.
Update: I ended up doing a reinstall of the stock fw through Odin and it fixed it. I wonder what caused it and where those settings/issue where stored? I had tried doing a reset from within settings, but as I understand, that doesn't clear ALL the data.
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I have a Note 4 too and since a few days I have been noticing this issue. The power button doesn't wake the screen up. I have to fiddle around the button a little bit, press it a bit harder sometimes and then it works.
Also noticed that when this happens, I unlock the phone using the Home button and when I try to use the power button then nothing happens. Keeping the power button pressed doesn't give me the reboot/boot options either until I fiddle with it.
The strange this is, one it starts working, i can use it again and again until I leave the phone aside until sometime and then the power button does nothing until i repeat fiddling it.
---------- Post added at 03:32 PM ---------- Previous post was at 03:31 PM ----------
Also ran the test : *#0*# and select Sub-Key
All buttons work except the power button but again if I press hard and try to nudge the button a little bit, I saw the colour change to RED. No PASS either.
Do you have any xposed modules installed? I had this happen with either gravitybox or wanam when I tried to tinker with the power menus. *3.
No. Everything is stock and not rooted either.
In my case, a complete wipe to factory fixed the issue for me and never had the issue since then, but it kind of sounds like you may have a hardware issue.
that's what I'm thinking too hw issue. But once it starts to work it works perfectly even pressing the button lightly. If the phone's been idle for a while that's when it starts. But anyway, I'll do the basics, factory reset and then bring it over to the carrier shop. Hate to send it away as its not that long ago i got the phone.
Thanks for all the help/comments.
I just started having the same problem myself. I think I'm going good to buy the right now. For the power button and have it installed.
corpuscallosum said:
that's what I'm thinking too hw issue. But once it starts to work it works perfectly even pressing the button lightly. If the phone's been idle for a while that's when it starts. But anyway, I'll do the basics, factory reset and then bring it over to the carrier shop. Hate to send it away as its not that long ago i got the phone.
Thanks for all the help/comments.
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I am having the exact same problem , did you manage to solve it ?
No. But I've been using the phone less as in on holidays and noticed it hadn't been happening much. If issue still persists I'll bring the phone back to the carrier for a repair/replacement as it's still under warranty.
For the first few days power button worked occasionally now it has stopped working completely.
Sent from my SM-N9100 using xda Forums PRO
kabuk1 said:
Do you have any xposed modules installed? I had this happen with either gravitybox or wanam when I tried to tinker with the power menus. *3.
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I have had wanam installed but I uninstalled it , also the phone failed the *0# test
Sent from my SM-N9100 using xda Forums PRO
The working of button changes with temperature. With a little heating with hair dryer the button started working.
Sent from my SM-N9100 using xda Forums PRO
I agree with the temperature because when I was in holidays the issue didn't happen and Iwas in a hot country with 35 deg C. Weird, so was my Note 4 built for Middle East?!?
My power button has started working 100% normal from falling the hw test earlier.
Sent from my SM-T320
I did a full factory reset and it appeared to work but after restoring all my apps and using it for a couple of days it started again. Brought it to the carrier to get it fixed as is still under warranty. They said it was a faulty "electrical component" which they replaced. Got the phone back and I restored all the apps. I have the problem again. I don't trust the carrier to have fixed the issue as it was intermitten in the first place. The button works continuously once it's stays working until I leave it aside for a while. I'll have to bring it back again and wait for a week!
I'll keep you posted.
^ blow some hot air with a hair dryer
My note 4 problem is whenever I remove the charger it went out and behave as it wants to start up and as soon as I replaced the charger I can turn it on and it stays on. Someone please help me with this
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
mblucified said:
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
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Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
alray said:
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
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I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
mblucified said:
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
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I think what you explained at post #1 is enough to conclude your power button or something hardware related to it is the problem. I think you'll have to send your device for repair unfortunately unless you want to open the phone yourself to have a look which is not always good idea.
Hi all,
This morning i check if my bootloader was unlocked, because i wan't to give it a try to root it.
I found out it was unlocked (holding down volume and press the power button)
After that, i rebooted my phone and everything worked normal.
Until a couple of hours later, my screen didn't wake up when i pushed the power button.
The homebutton and the backbutton where flickering (going on and off)
So, i waited for a couple of minutes, but nothing changed.
After (i think) 10 minutes, i hold the power button for a couple of seconds and the flickering buttons stopped.
Since then my phone doesn't repsond anymore. I tried the powerbutton for a while, and with the combination of holding the vol. up and down.
So far nothing helped.
Does anyone know what's wrong, and what i can do to wake my phone from its coma?
Thanks in advance!
Enjoy your weekend. Ben
Did you press the power button for a few second before the soft keys started going on and off? Does your phone show a green battery animation when you connect it to a charger?
If the soft keys started flashing on their own, and if your phone doesn't show any signs of life even when you attempt to charge it, I'm afraid this is a hardware problem which no one can fix online.
let's wait and see what more experienced members have to say.
Ok, so here is my problem, I was in twitter and suddenly the phone froze, I press the power button for a while and my screen never turned on again, although I get the capacitive buttons on, at first I heard sounds like the lockscreen, I even somehow got to twrp with the screen off cause my pc recognised it in recovery mode.
I've tried to enter the mode for bricked phones but as I cannot see anything I'm unable, also tried pressing the power button for 20 seconds multiple times, dont know what else to do.
Any idea will be greatly appreciated.
Also, some info on the phone: OOS 4.1, phh roooted, magisk.
It should be press and hold power plus volume down, for around 20 seconds to force a reboot.
Stephen said:
It should be press and hold power plus volume down, for around 20 seconds to force a reboot.
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Yeah tried that múltiple times to no avail, it was like the screen was not turning on.
I solved it by waiting 1 hour and trying again and suddenly it was working fine
This has happened to me a number of times already. It completely sucks. I boot to a black screen, capacitive buttons work, I can hold power button until I get the Power Off / Reboot menu, and from there reboot, but the screen keeps being on on the system. Recovery works fine, or so it would seem, because a few times, wiping system and reinstalling the OS gives me a "No OS installed. Are you sure you want to boot?" and EVERY time, the only solution ("solution") has been wiping data. It might start happening randomly, maybe updating Franco Kernel, maybe applying a substratum theme, maybe, like just now, after doing NOTHING at all. I don't know what to do anymore.
edit. of course, the hard bricking guide, step 2, works, but step 2 deletes your data, and if i remove the erase userdata lines, it doesn't do anything.