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Hello. Sorry for my english.
I've been living on the edge, like many of us LOL, and i finally got hard bricked. No battery charge, logo, download mode. Nothing. Just a black screen.
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
So, i have been reading a lot those days but nothing seems to work. I have ordered a Jig but i think is not going to work. Yesterday i used windows, and something was detected when i plugged in the usb, but Odin not.Today it does not work, and windows doesnt play any sound. Any idea? A Jag?
I should say this is the best mobile phone i have ever touched. I would be eternal grateful with all of you if we could fix this mess. I was aware that there were risks. Im aware now maybe i cant fixit and im not gonna blame anyone because it was my responsability, but any help would be appreciated. Thanks.
Same thing happened to me, nothing worked (tried the JIG). I had to send it in for repair, but they didn't see that it was my fault (still had warranty).
nasdak10 said:
Hello. Sorry for my english.
I've been living on the edge, like many of us LOL, and i finally got hard bricked. No battery charge, logo, download mode. Nothing. Just a black screen.
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
So, i have been reading a lot those days but nothing seems to work. I have ordered a Jig but i think is not going to work. Yesterday i used windows, and something was detected when i plugged in the usb, but Odin not.Today it does not work, and windows doesnt play any sound. Any idea? A Jag?
I should say this is the best mobile phone i have ever touched. I would be eternal grateful with all of you if we could fix this mess. I was aware that there were risks. Im aware now maybe i cant fixit and im not gonna blame anyone because it was my responsability, but any help would be appreciated. Thanks.
Click to expand...
Click to collapse
From my experience the only way u can get ur phone back in service is go to ssc and make some reasonable reason why ur phone is dead, so u can still claim for warranty and I am sure they will replace ur engine/mobo like my friends did a month ago.
Sent from my GT-N7000 using xda premium
nasdak10 said:
Hello. Sorry for my english.
I've been living on the edge, like many of us LOL, and i finally got hard bricked. No battery charge, logo, download mode. Nothing. Just a black screen.
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
So, i have been reading a lot those days but nothing seems to work. I have ordered a Jig but i think is not going to work. Yesterday i used windows, and something was detected when i plugged in the usb, but Odin not.Today it does not work, and windows doesnt play any sound. Any idea? A Jag?
I should say this is the best mobile phone i have ever touched. I would be eternal grateful with all of you if we could fix this mess. I was aware that there were risks. Im aware now maybe i cant fixit and im not gonna blame anyone because it was my responsability, but any help would be appreciated. Thanks.
Click to expand...
Click to collapse
No download mode when you use the jig?
I feel your pain. Best wishes on resurecting that thing.
sorry to know. hope things will be Ok soon for you.
nasdak10 said:
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
Click to expand...
Click to collapse
It has nothing to do with your battery dying and everything with trying to flash CM9 directly from super-dangerous LP5 or LP6 leak ICS kernel.
No jig or JTag will revive your phone now.
However, if your Note refuses to go into download or recovery mode, you are in luck - if you have a warranty, that is. Just take your phone to the service center and tell them that it died when updating via Kies. There is no way for them to tell what had really happened and they will have to replace your motherboard free of charge.
Sadly, jig didnt solve the problem. Battery isnt hot when plugged in, is my motherboard fried by flashing the note?
Could a jtag solve the problem?
Try to take it back in for warranty before attempting a JTAG and voiding the warranty (that they can tell)
Sent from my Nexus 7 using xda app-developers app
nasdak10 said:
Sadly, jig didnt solve the problem. Battery isnt hot when plugged in, is my motherboard fried by flashing the note?
Could a jtag solve the problem?
Click to expand...
Click to collapse
Yeah, that's a classic superbrick, need replacement mobo. Sorry dude. As mentioned just say you were updating ics ota or through kies.
Sent from my GT-N7000 using xda premium
I got the same problem few days back..I went to service center and said that i got an ota update and after downloading had completed,it started rebooting and there i got some errors and finally my phone is dead
They were unable to find the exact reason why it got bricked as it was unable to enter download or recovery mode
So they replaced the motherboard under warrenty
Better this it once
All the best :good:
I dont think that warranty thing is gonna work, because i have lost some inside cover screws... yeah, thats a long story trying to fix it. If i borrow a motherboard... could i recover my data? because thats all i want at the moment. Or, is there any website where i can buy it? Otherwise, im going to try it with the warranty...
nasdak10 said:
I dont think that warranty thing is gonna work, because i have lost some inside cover screws... yeah, thats a long story trying to fix it. If i borrow a motherboard... could i recover my data? because thats all i want at the moment. Or, is there any website where i can buy it? Otherwise, im going to try it with the warranty...
Click to expand...
Click to collapse
What cover screws??
If you change your motherboard,you will lose all your data
I just came back from the service center and they are covering it under warranty . Similar symptoms and they are going to replace the whole board. Just take it to the service center and say "Yo man your **** died on it own" :fingers-crossed:
Mr Colt said:
I just came back from the service center and they are covering it under warranty . Similar symptoms and they are going to replace the whole board. Just take it to the service center and say "Yo man your **** died on it own" :fingers-crossed:
Click to expand...
Click to collapse
Ivjust tried it bit couldnt get brick to occur no matter how hard i tried. Nm glad you got yours fixed
Sent from my GT-N7000 using xda app-developers app
Mr Colt said:
I just came back from the service center and they are covering it under warranty . Similar symptoms and they are going to replace the whole board. Just take it to the service center and say "Yo man your **** died on it own" :fingers-crossed:
Click to expand...
Click to collapse
Good to hear
Sent from my GT-N7000 using Tapatalk 2
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
ermond012 said:
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
Click to expand...
Click to collapse
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Thanks for taking your time in reading this post. Disappointed right? Huge amount of money spent for this but then this is what we get. Though I'm still somehow hoping that it will still get revived. Did Sony let us down?
Meni30 said:
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
Click to expand...
Click to collapse
My mistake is I bought mine from an OL shop here in the Philippines, not from a Sony or Xperia store. I still love Sony, I still want a Z1 but to be honest right now I'm not that 100% sure if I'm gonna buy another one. Though there's no other option out there for me outside Sony aside from Apple (I guess).
ermond012 said:
Did Sony let us down?
Click to expand...
Click to collapse
Try Sony forum, they might be able to help you.
Regards,
~J2C
Just2Cause said:
Try Sony forum, they might be able to help you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for that. I will post there. Hope they could somehow help me on this.
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
ermond012 said:
Thanks for that. I will post there. Hope they could somehow help me on this.
Click to expand...
Click to collapse
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
good luck bro
omegahanggara said:
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
Click to expand...
Click to collapse
That is not true. Without a kernel you should still be able to boot into fastboot mode (bootloader) or into flashmode and be able to reflash your device.
Sent from my C6903 using XDA Premium 4 mobile app
JTAG the phone should work but it requires a pro and since it's a new phone I highly doubt that there's any one out there who can do that you might have to wait also you will lose warranty permanently since it requires them opening your phone and soldering. Or send to Sony and pay whatever price they ask for to get it fixed.
Sent from my C6903 using xda app-developers app
Vippo321 said:
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
Click to expand...
Click to collapse
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
ermond012 said:
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
Click to expand...
Click to collapse
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Vippo321 said:
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Click to expand...
Click to collapse
Yeah man, that's what I will actually today. I'll go to the nearest Sony Service Centre and have it check. Yep I'd say that I haven't upgraded it yet to 4.3. Service fee would be fine since it's not from a Sony store. As long as it will be revived it's fine with me. That is actually my last hope.
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
funky0308 said:
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
Click to expand...
Click to collapse
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
ermond012 said:
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
Click to expand...
Click to collapse
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
funky0308 said:
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
Click to expand...
Click to collapse
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
ermond012 said:
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
Click to expand...
Click to collapse
Dont tell em that u have upgraded the OS they wont figure it out because they need to change the whole mainboard ...
Folks, I hate to admit it and I nearly have to cry writing this: Since a few days, my shiny HTC ONE automatically turns its volume to the maximum by itself. I clean my HTC ONE about every two days and hope that nothing happened to the volume rockers while carefully cleaning my phone with love and a small amount of santizer. How do I know that this behavior is not caused by the AOKP 4.4.2 system running on it? Well, when in bootloader, same thing happens. I just have to turn my phone slightly to the right and then the blue bar in the menu moves up all the way.
Dafuk, what happened to my awesome phone? Is it uncalibrated, are my volume rockers stuck? What to do now?
same issue here. but I found it 1 month ago. This issue happened because of app installed. Mine was happened when I installed Tango. So if you install it you should uninstall Tango and test it again.
tamimifarokh said:
same issue here. but I found it 1 month ago. This issue happened because of app installed. Mine was happened when I installed Tango. So if you install it you should uninstall Tango and test it again.
Click to expand...
Click to collapse
I don't have an app named "Tango". @tamimifarokh, did you have the same issues like I had in the bootloader, too?
No I haven't this. maybe volume button problem. check that
tamimifarokh said:
No I haven't this. maybe volume button problem. check that
Click to expand...
Click to collapse
Nice catch. What do you think I'm trying to do here? ^^
SecUpwN said:
Folks, I hate to admit it and I nearly have to cry writing this: Since a few days, my shiny HTC ONE automatically turns its volume to the maximum by itself. I clean my HTC ONE about every two days and hope that nothing happened to the volume rockers while carefully cleaning my phone with love and a small amount of santizer. How do I know that this behavior is not caused by the AOKP 4.4.2 system running on it? Well, when in bootloader, same thing happens. I just have to turn my phone slightly to the right and then the blue bar in the menu moves up all the way.
Dafuk, what happened to my awesome phone? Is it uncalibrated, are my volume rockers stuck? What to do now?
Click to expand...
Click to collapse
Send it in to HTC... had the same problem with the power button. Sometimes it got random input.. even in bootloader. I got a shiny new HTC One. Everything was back to Stock except S OFF.
LibertyMarine said:
Send it in to HTC... had the same problem with the power button. Sometimes it got random input.. even in bootloader. I got a shiny new HTC One. Everything was back to Stock except S OFF.
Click to expand...
Click to collapse
@LibertyMarine, thanks for your hint. I hate this, but it currently seems like the only solution right now.
There are two concerns that I have: First, I rooted my HTC ONE via HTC DEV. If they recognize that, I might have to pay a huge amount of money. And second, what if I get back a REPAIRED phone with a new motherboard? It'll highly likely be unrootable..
SecUpwN said:
@LibertyMarine, thanks for your hint. I hate this, but it currently seems like the only solution right now.
There are two concerns that I have: First, I rooted my HTC ONE via HTC DEV. If they recognize that, I might have to pay a huge amount of money. And second, what if I get back a REPAIRED phone with a new motherboard? It'll highly likely be unrootable..
Click to expand...
Click to collapse
they WILL recognize it! But they can't prove that you actually used the unlock_token binary file! You can follow this guide (I think, based on your thanks meter and so on, that you know how it actually works, but saying too much in that case isn't a bad thing). I did everything except the S ON part. And they replaced it the first time and the second time... right now,... I don't know if they accept it too... but if they didn't I will fight for my rights. And in the warranty statement is written that the warranty is void only if the issue is CAUSED by modification. And on HTCdev they also write this MAY void your warranty! But things that aren't written in the warranty statement, you didn't accept. You bought the phone and accepted only to the statement that was with your phone in the same box!
And a unrootable HTC One because of a new motherboard? I didn't here about that. I only know from people that got a new motherboard and that they also rooted it again succesfully.
LibertyMarine said:
And a unrootable HTC One because of a new motherboard? I didn't here about that. I only know from people that got a new motherboard and that they also rooted it again succesfully.
Click to expand...
Click to collapse
Well, not unrootable, but extremely difficult - happened to me when my friend wanted to root his repaired HTC EVO 3D.
I'll probably give this replacement a shot. How long did it take you to get back your new phone, @LibertyMarine?
SecUpwN said:
Well, not unrootable, but extremely difficult - happened to me when my friend wanted to root his repaired HTC EVO 3D.
I'll probably give this replacement a shot. How long did it take you to get back your new phone, @LibertyMarine?
Click to expand...
Click to collapse
That's annoying. I hope this won't happen to you too!
I am from Switzerland and I gave it to the shop where I bought it from(Microspot) and they sent it to an official HTC Repair Center and I gave it to them on a saturday and got it back 12 days later. They said it needs generally 2 weeks.
I hope you can do something with these informations and if they want to charge you - or even to be prepared - I have a few examples how you can convince HTC that this issue is not caused by you and that this is covered by warranty.
LibertyMarine said:
UNLOCKING THE BOOTLOADER DOESN'T VOID THE WARRANTY FOR HARDWARE SUCH AS THE POWERBUTTON!!! I think it's point 7 in the warranty statement where they wrote that the fault has to be CAUSED by this particular ---- whatever is listed below.
Click to expand...
Click to collapse
Someone had an issue with a sunk powerbutton, like me:
LibertyMarine said:
Now, send them an email and tell them that in the warranty is written:
ONLY if it's CAUSED by external action, warranty is void for ONLY the part that got influenced by this cause! And also tell them that it is ridiculous and that they can't be serious saying that a few scratches and a unlocked bootloader caused a sunk power button! Tell them that this is against every human logic! Tell them that you have the right to use this warranty because the powerbutton sunk under normal usage! And this is definitly a production problem and not your fault! Describe them that you use your phone the way it has to be used!
But remember, be friendly and try to comunicate.. otherwise they won't deal.
Click to expand...
Click to collapse
Same guy again:
LibertyMarine said:
Try to give them your perspective.. how you experienced the sunk powerbutton. I said that from time to time it sunk deeper and deeper. And because I was afraid of destroying something I even pressed it softer and so on.. But once the point was reached that this ESSENTIAL part of the HTC One was unusable, so I felt forced to send it in on warranty because this is definitly a hardware fault and not a user fault! Try to give them your perspective!
This is almost everything. Be rethoric(Ask questions so that they must answer Yes! Ask questions that already include the answer) For example, Isn't it ridiculus and totally against every logic thinking that you say a unlocked bootloader is the cause of a sunk powerbutton?
As long as they are humans, they have to say, yes... this is the only answer... otherwise they would be ridiculus.
Click to expand...
Click to collapse
They wanted to charge him(was a bad decision ):
LibertyMarine said:
holy crap, say them they HAVE to, or are they willing to see a BIG article in a popular newspaper with your problem and their answer... ask the shop assistant if he wants his name to be published etc... PROVOKE! FORCE them to repair it on warranty.. say them that a friend of yours also got the phone fixed for the same issue
Click to expand...
Click to collapse
But in the end this happend:
I will receive a refurbished htc one
Click to expand...
Click to collapse
I hope this helps you if they want to charge you. And even if they didn't what you've just read is the first step to become a good dealer!
---------- Post added at 09:47 PM ---------- Previous post was at 09:32 PM ----------
You are from germany? Then I think this here can help you:
http://fsfe.org/freesoftware/legal/flashingdevices.en.html
LibertyMarine said:
I am from Switzerland and I gave it to the shop where I bought it from(Microspot) and they sent it to an official HTC Repair Center and I gave it to them on a saturday and got it back 12 days later. They said it needs generally 2 weeks.
Click to expand...
Click to collapse
Hey @LibertyMarine, here's the strange thing: To make sure that it really is an issue with the heardware, I downgraded my firmware and reflashed my ROM. Same thing happened. Then, the same night, I upgraded back to the firmware I had before. And while the issue still persisted (tested it again), I went asleep. The next morning, my volume rockers worked correctly again!
To everyone reading this thread, here's what I expect what happened: While carefully cleaning my phone, a very small drop of santizer might have entered the spaces where the volume rockers sit. I expect that it took a while until it vaporized. everyone should take a look at how to properly clean the HTC ONE. I hope that my volume rockers continue to work as they should, I would hate to be without my shiny new HTC ONE and receiving a REFURBISHED ONE after sending it in. Generally, I don't like refurbished stuff. Yeah, call me old-fashioned, but I prefer to know that the stuff I bought has never been touched or tampered with. For now: THANK YOU for baring with me and responding to this thread - I'll be back if volume rockers go crazy again.
SecUpwN said:
Hey @LibertyMarine, here's the strange thing: To make sure that it really is an issue with the heardware, I downgraded my firmware and reflashed my ROM. Same thing happened. Then, the same night, I upgraded back to the firmware I had before. And while the issue still persisted (tested it again), I went asleep. The next morning, my volume rockers worked correctly again!
To everyone reading this thread, here's what I expect what happened: While carefully cleaning my phone, a very small drop of santizer might have entered the spaces where the volume rockers sit. I expect that it took a while until it vaporized. everyone should take a look at how to properly clean the HTC ONE. I hope that my volume rockers continue to work as they should, I would hate to be without my shiny new HTC ONE and receiving a REFURBISHED ONE after sending it in. Generally, I don't like refurbished stuff. Yeah, call me old-fashioned, but I prefer to know that the stuff I bought has never been touched or tampered with. For now: THANK YOU for baring with me and responding to this thread - I'll be back if volume rockers go crazy again.
Click to expand...
Click to collapse
WOW! That's awesome! You are lucky. Thanks for your hind how to clean a HTC One! That will be very useful when I get back my One. I hope your phone won't get that issue again, otherwise, just PM me or quote me in this thread.
Have a nice week! :highfive:
Hi everyone,
as some of you know, I did a stupid thing (flashed wrong hboot) and bricked my phone. I have a friend who can solve this problem for me with JTAG RIFFBOX, but my phone is still under warranty.
When and IF I send my phone for warranty to an official HTC service center, what are my chances that they repair the phone if I just say it died for example during software upgrade?
Thanks
lottery mate..
Sent from my HTC One using Tapatalk 2
I am feeling lucky!
Depends on country/replace center/staff. So it is really like a lottery
Also, a JTAG will open up the phone to the extent of physical damage, if you get turned down from HTC Warranty THEN go with JTAG.. however even then JTAG is known to cause problems for network lock/etc..
I have packed up my phone and sent it up for a repair. It is not physically damaged or serviced by 3rd party, so we will see what happens
Usually if a phone is completely nonresponsive, as it would be here, they will just replace the motherboard and be done with it.
iElvis said:
Usually if a phone is completely nonresponsive, as it would be here, they will just replace the motherboard and be done with it.
Click to expand...
Click to collapse
This phone actually has faulty camera ("pink" syndrome). They have told me that they do not replace camera modules, but whole phone.
However, in the meantime, I bricked it
SpineSurgery said:
This phone actually has faulty camera ("pink" syndrome). They have told me that they do not replace camera modules, but whole phone.
However, in the meantime, I bricked it
Click to expand...
Click to collapse
I did the same... I had just the pink camera and haven't send to repair and now it's bricked. No choice.
Is your phone under warranty? Did you send it for a repair?
Just to update you...
My phone was repaired and is sent back to me.
It also had "purple camera" problem,but they only replaced camera (not the whole phone). But OK. I suppose I will get new 24 month warranty because they replaced mainboard.
SpineSurgery said:
Just to update you...
My phone was repaired and is sent back to me.
It also had "purple camera" problem,but they only replaced camera (not the whole phone). But OK. I suppose I will get new 24 month warranty because they replaced mainboard.
Click to expand...
Click to collapse
So .. did they fix the phone too?
Yes.. status says "replaced: mainboard, speaker, camera"
Good news )))
Hey guys,
When I was using my Z1 today I noticed that the vibration motor was squealing sometimes and making very weird sounds... I have tried to flash a rom, reboot, nothing fixed the issues, this happens when pressing the soft keys, using the keyboard,...
Should I send it in to Sony? Will they still repair it if I have removed the ASF and unlocked the bootloader(TA backup was accidentally deleted)? Or should I just live with it?
As you might know, this is very urgent since I need my phone back as soon as possible! So I just want you guys to let me know what I should do with this...
Thanks for your input,
Noahvt
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
sm.vassallo said:
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
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Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
noahvt said:
Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
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To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
AnrgKrshn said:
To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
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I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
noahvt said:
I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
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you seem to have great customer service where you live! Wish I could say the same for India
AnrgKrshn said:
you seem to have great customer service where you live! Wish I could say the same for India
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Ah, I want too for Indonesia xD