Database Develop

Broken Diamond display, or what?

Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg

i haven't got that problem, and that doesn't look good at all for you

jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
Click to expand...
Click to collapse
That just looks like moisture between the screen protector and the screen itself.

Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.

Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.

I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).

Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.

I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.

It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..

Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
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Click to collapse
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-

jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
Click to expand...
Click to collapse
Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)

I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!

Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....

It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....

angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
Click to expand...
Click to collapse
I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....

Anybody else's phone creaks when squeezed?

I know, this is due to a plastic build. It seems to be due to the back case that's causing it. It doesn't happen often, but at times I can certainly feel the phone creak. Though its got me thinking, is it just my phone or does others creak in a similar matter also? I didn't really expect this from such a high end device, but eh I guess I gotta learn to live with it.
I guess I could cover it up by getting a case that encases the phone, or see if I can find another back casing.

For what its worth, mine doesn't but as you say its plastic and im sure it wont be long before mine starts. I forgot to swap my MicroSD card out of my old phone when I got the phone and now im scared to take the cover off to put it in because that battery cover is so thin and flimsy.

mine doesnt squeak also

No creaking here. I did catch one of the buttons while squeezing and it triggered the haptic feedback but no creaking. The rear panel feels flimsy when detached, but when in place the phone feels reasonably solid to me.

TravUK said:
The rear panel feels flimsy when detached, but when in place the phone feels reasonably solid to me.
Click to expand...
Click to collapse
Maybe that's cause you're used to the Touch HD? I'm gonna make the switch from a Touch HD to the Galaxy S as well.
Seriosuly though, my Touch HD creaks only when handled in a certain way, maybe the same is true for the Galaxy S?
Regards.

Silverdragondk said:
Maybe that's cause you're used to the Touch HD?
Click to expand...
Click to collapse
lol, yeah maybe
I also have a Blackberry Bold 9700 and the case for that creaks way more than any noise I can get from the Samsung.

It happens to me sometimes when I try to get a better grip
The first few times I almost **** myself thinking I broke something

Mine seems to creak when I press the top bit of the phone (just above the grill thing above the Samsung logo), and sometimes at the sides also when I pick it up. It's not that bad, but I have terrible, terrible OCD and this can bug me sometimes.

Creaking? That reminds me of the g1 lol
Sent from my android device using tapatalk

blackerwater said:
Creaking? That reminds me of the g1 lol
Click to expand...
Click to collapse
and my HTC Magic xD

blackerwater said:
Creaking? That reminds me of the g1 lol
Sent from my android device using tapatalk
Click to expand...
Click to collapse
It certainly does. I got fed up of mine and sold it because of the non stop creaking from the bottom right corner of the screen.

i just got my SGS last week..... n its already making creaky noise when held tightly from the side..... is there a way to get a replacement???

Try tightening the small screws at the back. Turns out that the silver bezel is really loose out of the box for some units. Also, in some units, there is a small gap between the battery and the back plate. That makes it creak real bad though I doubt that is a structural error.
Sent from my GT-I9000 using XDA App

my left side creaks

mine does this sometimes, it doesn't bother me at all.

I get it here on the top of the phone in the middle.
Not worried about it, guess it gives it more personality
Now what I would really like, more cases so we can customize.
A matte or shinny steel back cover would be a nice addition
Anything really, to make it less iCrap 3 looking I hate people saying
it's an iCrap 3 and that I should get an iCrap 4

creaking silver bezel in the left bottom part here. I'm "glad" to see i'm not alone

Yups my SGS also creeks when I squeeze it from sides...
Sent from my HTC Desire using XDA App

Mine creeks when I squeeze it too ... This is what happens when they try to make a hightech phone cheaper ... if they used a better plastic or something else (the Iphone has murano glass from Italy .. WTF? ) the phone would be to expensive and many of us couldn't buy it ..! As long as it doesn't hurt the phone I don't mind ! The solution for me was the silicone case (and make the difference if you drop the phone !)

Mine does, only around the power button though.
Sent from my couch using XDA App

I hate dust!!

So after looking at my phone last night under dim light I noticed something... dust in the screen, no big deal... that was until i noticed it was UNDERNEATH the freaking screen!
Of course nothing I tried can get it loose, I already sent an email to HTC regarding the issue so now I play the waiting game. I've had htc's for years now (mogul, touch pro, touch pro 2) and this is the only time I remember having this problem (I am ocd about my phones, they must look like they are new, always )
Has anyone else out there had this problem? The phone is not even a month old! And I can't stand seeing that crap there, always ruining whatever i'm looking at
Please offer any solutions! I have a friend who works for tmobile so i'll be asking him later when I see him but I also need xda forum input

I had that with one replacement HD7. When I got my HD7 I actually went through 4 of them to get one without faults. The first one had reception problems. The second one had patches of dead pixels al over the screen. The third had particulates under the screen. I finally went to a different store and received a perfect one.
I might mention, in case it has an impact on it, wipe the display from side to side gently. Don't wipe from top to bottom or bottom to top. I have an idea duct and particulates are able to channel under the screen from the little mesh grill areas at the top and bottom.

I thought it would be from these too as they all seem to have came in form the mesh grille on top, I'm going to the t-mobile store in a bit and see what they can do with it.
No impacts here at all, I have an otterbox case on it too... so much to have a nasty little lint thing get stuck on the inside!!
Now all I see is that thing on there, it makes me so mad

The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try

I had dust on my htc desire, thought it was a htc specific problem until I saw my mates iPhone!

UIpdate:
HTC emailed me saying "we apologize for this, please contact our service center M-F regarding this issue"
We'll see what happens when I call them tomorrow... I expect a WARRANTY repair!

thekiller99 said:
The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try
Click to expand...
Click to collapse
Simple fix for that.
I use a lens cloth and eye glasses cleaner. Wet the cloth a bit and fold it into and edge and clean the speakers. Takes all the dust out of mine. Looks brand new!

Finally spoke with HTC repair center today, good news is they will look at my phone... bad news is I have to pay to ship it to them and apart from that I gotta be HD7 less for 6 to 10business days!!
Well just the thought of that crap no longer being underneath my screen is good enough to think about those 10 days going by quickly

Finish wearing off, am I alone??

Hi There,
I was wondering if anyone has experience the same issue as me. I only got my Optimus 2x back on the 12th Dec and I've just noticed that the finish on the metal looking plastic surround on the side of the phone has begun to wear.
The phone has spent most of its life in a case and has never been placed in a pocket with anything like (e.g. keys, money) the front and back of the phone are like new, so I'm a little concern with how the finish has begun to wear in such a short space of time.
I just wanted to check if perhaps it's a one off issue with my phone or if other people have had the same problem?
Thanks
Kev

Mine spent all it's life in a gel case and the finish was still A1 when I sold it.

Mine gets **** kicked in my pocket with keys lighters and change with no cover just a screen protector and its still mint Lol must ne something with the case you're usin
Making bad decision's one at a time.

My finish has not even begun to deteriorate.. used it for 8mths already, I've stopped using case for about a month but still use soft cloth cover. Maybe there is something wrong with your finish?

I used to think the same thing, but then i took an arrow in the knee.
Lol jk, i used to think the same thing, but i found out it was the plastic sticker thats on there when its new that was damaged. Sticker removed and its still mint 3 months later
Sent from my Optimus 2X using XDA App

Mines fine, 3 months of heavy use and no wear on the finish except for where I've dropped it and it's scratched. The home button does look a bit buffed like it has micro scratches and has lost its shine on one side though.

I've had mine for about 6-7 months, some paint worn off the first day i got it.
Though only on the bottom left corner, never used any case.
Also managed to get a small scratch on beneath the back button on the first day, even though it never got in contact with anything that could made a small scratch like that.
It might have been there when i got it, never thought about it really... And yes, it was brand new.
Otherwise its in good condition.
Was about to send it back, but never did, stupid summer. Kinda regret it now haha.

Had mine since release date with heavy usage no cover and there's. No wear and tear at all. I also dropped it over 10 times whilst being drunk. It Must've been the cover that damaged yours.
Sent from my Optimus 2X using XDA App

Got mine in Sept just one or two scratches...always in pocket with keys or change..!!
Sent from my LG-P990 using XDA App

mine is like new https://plus.google.com/photos/1031...ms/5689355740415531633?authkey=CKn837SPv7roLw i got mine in june

eniux said:
Had mine since release date with heavy usage no cover and there's. No wear and tear at all. I also dropped it over 10 times whilst being drunk. It Must've been the cover that damaged yours.
Sent from my Optimus 2X using XDA App
Click to expand...
Click to collapse
Mine came with free screen bleed and the actual glass seems to have a defect in it, like it isn't entirely clear, has a slight line or something. I wont blame LG for that at all though as corning gorilla made the glass.

dandeli21 said:
mine is like new https://plus.google.com/photos/1031...ms/5689355740415531633?authkey=CKn837SPv7roLw i got mine in june
Click to expand...
Click to collapse
What cover is that?

Neefy said:
What cover is that?
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Click to collapse
Looks like the one you can but at the wind store
Making bad decision's one at a time.

Looks like one I've seen on eBay

I'm using mine without a bag or screen protector and it's still close to mint.
LG did a good job on the hardware - it's just this crappy software & support..
Thanks to CM7 I'm really happy with my phone though.

Mine just broke Camera len cover yesterday I really don't know what cause this and anything else still like NEW!

12rithy said:
Mine just broke Camera len cover yesterday I really don't know what cause this and anything else still like NEW!
Click to expand...
Click to collapse
Just cover it with some tape lol
Making bad decision's one at a time.

Its mostly due to the case itself and may not be defect in the phone.
Some cases do wear off some fine finishes...

Thanks all, not sure if it was the case or if I was just unlucky and got one with thin coating. Anyway the supplier has offered a full refund as they don't have any more in stock I don't really want to get a refund as I got the phone for a good price, so I'm just hoping they get a few more in stock over the next week or two and then I can swap it.

So much problem with the one?

Hello everyone,
I was about to buy the htc one, but they are out of stock atm.
so went home watch some reviews and stumble across this video
..
http://www.youtube.com/watch?v=oWWYc7ICUxI
He mentions a lot of build quality problems.
Can people with the phone confirm this?
Screen problem with light coming from the edge? dust on screen because of that? Sounds like a big problem, hope its just his model.
Also input lags, is he exaggerating things ? or can it be fixed by a buildprop command?

ninjaijutsu said:
Hello everyone,
I was about to buy the htc one, but they are out of stock atm.
so went home watch some reviews and stumble across this video
..
He mentions a lot of build quality problems.
Can people with the phone confirm this?
Screen problem with light coming from the edge? dust on screen because of that? Sounds like a big problem, hope its just his model.
Also input lags, is he exaggerating things ? or can it be fixed by a buildprop command?
Click to expand...
Click to collapse
ive had 3 so far there all been great, just that i keep breaking them

Good to hear! how did u break em?
Is it possible to return the phone if there is any gap between the plastic layer and the alu ?

ninjaijutsu said:
Good to hear! how did u break em?
Is it possible to return the phone if there is any gap between the plastic layer and the alu ?
Click to expand...
Click to collapse
I have seen 4 HTC Ones. 2 with gaps and 2 without. You can return them and just state that is has build defect. Some stores will let you exchange it once and some twice but they will not keep opening boxes until you find a perfect one. The best advice I can give you is to open it in the store with a sales assistant present so they can see that it has a defect. And before you hand over your money be sure to ask if you can return it if there's a defect once they say okay for returning with defects, then open it in front of them.

Death grip?
THanks for the advice i'll definitely do that !
i saw another video who mention the death grip like with the iphone.
http://www.youtube.com/watch?v=5ubr-Hzu894
can u guys confirm this?

No death grip here there are always going to be people who find faults. I mean if that's all you look for you are bound to find something. I suggest you chill and get the One open it up and just love it for what it is. You will not be disappointed.
Sent from my delorian using xda app-developers app

it just get me that htc has such a poor quality control.. i'll be waiting for them to get things right before i jump on.. definitely joining the htc again this time around tho

Yes there are manufacture default. Gaps in casing, and screen that isnt glued on properly and doesnt flush with the casing.
Dust under the screen has been a problem with some phones by HTC for years.. was a common problem as far back as Nexus One. That HTC havent plugged the problem yet is beyond me. I think it will be less problematic with the one because alu case is sturdy and does not bend which caused screen sealing to crack on plastic.casings.
Sent from my HTC One