So much problem with the one? - One (M7) Q&A, Help & Troubleshooting

Hello everyone,
I was about to buy the htc one, but they are out of stock atm.
so went home watch some reviews and stumble across this video
..
http://www.youtube.com/watch?v=oWWYc7ICUxI
He mentions a lot of build quality problems.
Can people with the phone confirm this?
Screen problem with light coming from the edge? dust on screen because of that? Sounds like a big problem, hope its just his model.
Also input lags, is he exaggerating things ? or can it be fixed by a buildprop command?

ninjaijutsu said:
Hello everyone,
I was about to buy the htc one, but they are out of stock atm.
so went home watch some reviews and stumble across this video
..
He mentions a lot of build quality problems.
Can people with the phone confirm this?
Screen problem with light coming from the edge? dust on screen because of that? Sounds like a big problem, hope its just his model.
Also input lags, is he exaggerating things ? or can it be fixed by a buildprop command?
Click to expand...
Click to collapse
ive had 3 so far there all been great, just that i keep breaking them

Good to hear! how did u break em?
Is it possible to return the phone if there is any gap between the plastic layer and the alu ?

ninjaijutsu said:
Good to hear! how did u break em?
Is it possible to return the phone if there is any gap between the plastic layer and the alu ?
Click to expand...
Click to collapse
I have seen 4 HTC Ones. 2 with gaps and 2 without. You can return them and just state that is has build defect. Some stores will let you exchange it once and some twice but they will not keep opening boxes until you find a perfect one. The best advice I can give you is to open it in the store with a sales assistant present so they can see that it has a defect. And before you hand over your money be sure to ask if you can return it if there's a defect once they say okay for returning with defects, then open it in front of them.

Death grip?
THanks for the advice i'll definitely do that !
i saw another video who mention the death grip like with the iphone.
http://www.youtube.com/watch?v=5ubr-Hzu894
can u guys confirm this?

No death grip here there are always going to be people who find faults. I mean if that's all you look for you are bound to find something. I suggest you chill and get the One open it up and just love it for what it is. You will not be disappointed.
Sent from my delorian using xda app-developers app

it just get me that htc has such a poor quality control.. i'll be waiting for them to get things right before i jump on.. definitely joining the htc again this time around tho

Yes there are manufacture default. Gaps in casing, and screen that isnt glued on properly and doesnt flush with the casing.
Dust under the screen has been a problem with some phones by HTC for years.. was a common problem as far back as Nexus One. That HTC havent plugged the problem yet is beyond me. I think it will be less problematic with the one because alu case is sturdy and does not bend which caused screen sealing to crack on plastic.casings.
Sent from my HTC One

Related

I hate dust!!

So after looking at my phone last night under dim light I noticed something... dust in the screen, no big deal... that was until i noticed it was UNDERNEATH the freaking screen!
Of course nothing I tried can get it loose, I already sent an email to HTC regarding the issue so now I play the waiting game. I've had htc's for years now (mogul, touch pro, touch pro 2) and this is the only time I remember having this problem (I am ocd about my phones, they must look like they are new, always )
Has anyone else out there had this problem? The phone is not even a month old! And I can't stand seeing that crap there, always ruining whatever i'm looking at
Please offer any solutions! I have a friend who works for tmobile so i'll be asking him later when I see him but I also need xda forum input
I had that with one replacement HD7. When I got my HD7 I actually went through 4 of them to get one without faults. The first one had reception problems. The second one had patches of dead pixels al over the screen. The third had particulates under the screen. I finally went to a different store and received a perfect one.
I might mention, in case it has an impact on it, wipe the display from side to side gently. Don't wipe from top to bottom or bottom to top. I have an idea duct and particulates are able to channel under the screen from the little mesh grill areas at the top and bottom.
I thought it would be from these too as they all seem to have came in form the mesh grille on top, I'm going to the t-mobile store in a bit and see what they can do with it.
No impacts here at all, I have an otterbox case on it too... so much to have a nasty little lint thing get stuck on the inside!!
Now all I see is that thing on there, it makes me so mad
The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try
I had dust on my htc desire, thought it was a htc specific problem until I saw my mates iPhone!
UIpdate:
HTC emailed me saying "we apologize for this, please contact our service center M-F regarding this issue"
We'll see what happens when I call them tomorrow... I expect a WARRANTY repair!
thekiller99 said:
The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try
Click to expand...
Click to collapse
Simple fix for that.
I use a lens cloth and eye glasses cleaner. Wet the cloth a bit and fold it into and edge and clean the speakers. Takes all the dust out of mine. Looks brand new!
Finally spoke with HTC repair center today, good news is they will look at my phone... bad news is I have to pay to ship it to them and apart from that I gotta be HD7 less for 6 to 10business days!!
Well just the thought of that crap no longer being underneath my screen is good enough to think about those 10 days going by quickly

Htc One build quality

Hello,
Been following this thread for a couple months now, almost bought the xz, but seeing both took their sweet time to launch and one's finally available...
So just returned from a mall, seen it in 2 stores, live.
It looks really nice just as pictured by everybody in these forums. The screen looks amazing, very sharp, cannot compare to anything else. Sound thru loudspeakers best I heard in a phone.
However..
The built quality seemed to lack.. Alot.
The metal parts didn't seem to be aligned properly to the point where visually they were protruding out; the corners felt rugged, especially where the metal will stick out. There were minor gaps, albeit too visible on both models.
Now, surely I have heard about these possible issues. Wasn't too worried before as consider myself less picky about things in general. But after seeing the store model, I am a little worried. I know I get to bring it back if not happy my question is how the store demo version compares to the actual thing? Aren't the demo units supposed to be better, at least in build quality? One thing I am sure of, will carefully inspect it in store.
As an aside, all my phones past 10 years bought online: I wouldn't take the same chance with one whatever return policy.
Sent from a pizza..
I had a few issues with build quality on my first few handsets , rough edges etc and then on my last one (which didn't suffer from the capptive button problem) I decided to just take care of the rough edges myself and used a bit of 2000 wet and dry sand paper on the polished edges and white band, now have a perfect handset
Sent from my HTC One using xda premium
hpsauce37 said:
I had a few issues with build quality on my first few handsets , rough edges etc and then on my last one (which didn't suffer from the capptive button problem) I decided to just take care of the rough edges myself and used a bit of 2000 wet and dry sand paper on the polished edges and white band, now have a perfect handset
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Wow, hard to believe that! In any case I don't think I would do it.
Just went to similar other threads mostly concerned with stuck or dead pixels.
Will bite the bullet tomorrow and will try to inspect it in store, hope for the perfect one..
Sent from a pizza..
millicent said:
Wow, hard to believe that! In any case I don't think I would do it.
Just went to similar other threads mostly concerned with stuck or dead pixels.
Will bite the bullet tomorrow and will try to inspect it in store, hope for the perfect one..
Sent from a pizza..
Click to expand...
Click to collapse
Pixel issues are going to increase as pixel density has more than doubled over the last few years. No way around it. We also need to remember that it is in no way HTC fault and that every single phone manufacturer has similar failure rates.
From what a fair few people on here have said, the most recent builds are fixing these issues.
I myself have a model with very minor build quality issues but it's not enough to make me want to get a replacement or switch to another phone.
The phones so good that these minor issues can be overlooked, by me at least.
KidCarter93 said:
From what a fair few people on here have said, the most recent builds are fixing these issues.
I myself have a model with very minor build quality issues but it's not enough to make me want to get a replacement or switch to another phone.
The phones so good that these minor issues can be overlooked, by me at least.
Click to expand...
Click to collapse
Same here. Very minor issues here too. The headphone input (and sim tray) looks to be deburred by hand (and a bad job at that, I got a scalpel to mine to clean it up)
But other than that I'm happy.
Sent from my HTC One using xda premium
millicent said:
Wow, hard to believe that! In any case I don't think I would do it.
Just went to similar other threads mostly concerned with stuck or dead pixels.
Will bite the bullet tomorrow and will try to inspect it in store, hope for the perfect one..
Sent from a pizza..
Click to expand...
Click to collapse
No joke, I used a bit of 2000 wet and dry just take some of the rough edges and what seemed like glue or something of the white band. It now feels silky smooth .......then I put it in a case and don't feel it anyway lol!
My ocd is moving to new extremes I think lol
Sent from my HTC One using xda premium
Got my One today and it's perfect or very near..
Checked a little bit on the issues I seen or heard of before, mechanically it's almost perfect, alignment and all, no dead or stuck pixels, call quality seems alright, sound recording and playback.
The only issue if I may say so, on maximum volume there's a bit of distortion on loudspeakers.
I will get to play more with it this weekend, can hardly wait, but so far it seems like a nice replacement for my sgs2.
Sent from a pizza..
Yeah I'm usually not very anal about those kinds of things but I must admit that the headphone jack is pretty bad. Like mine is halfway on the aluminum casing almost. It's not in the center of the plastic between the aluminum at all like the power button. Is this normal?
Sent from my HTC One using xda app-developers app
Vo01985 said:
Yeah I'm usually not very anal about those kinds of things but I must admit that the headphone jack is pretty bad. Like mine is halfway on the aluminum casing almost. It's not in the center of the plastic between the aluminum at all like the power button. Is this normal?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yes headphone jack is in normal position.. my Inspire was like that as well. Not aesthetically pleasing, but am sure it has to do with placement of items inside the phone.
Sent from my HTC One using xda premium
What about the part where if you move the notification bar down you can feel the screen is not flush with the phone. Like the screen is risen. On the bottom there is no issue. Is this a common "problem"?
Sent from my HTC One Developer Edition using Tapatalk 2
Vo01985 said:
What about the part where if you move the notification bar down you can feel the screen is not flush with the phone. Like the screen is risen. On the bottom there is no issue. Is this a common "problem"?
Sent from my HTC One Developer Edition using Tapatalk 2
Click to expand...
Click to collapse
I got that too, but decided it doesn't bother me that much. However I am going to exchange it for another with better power button, mine is way too recessed.
Sent from my HTC One using xda app-developers app

[Q] Is my HTC One defected ? Please have a look

Hi Guys ;
I have just bought a HTC One but I notice there is a slight gap between the aluminium part and the plastic body in both top and bottom front of the phone. is it a defect ? or is it the same for everyone ? I would appreciate if you take a look at pictures and tell me how it compares to your HTC One.
Regards
ugly. i would return it if i was u
hello00 said:
ugly. i would return it if i was u
Click to expand...
Click to collapse
I would definitely return it if it is a defect. so your HTC one has no gaps ?
fifthelement said:
Hi Guys ;
I have just bought a HTC One but I notice there is a slight gap between the aluminium part and the plastic body in both top and bottom front of the phone. is it a defect ? or is it the same for everyone ? I would appreciate if you take a look at pictures and tell me how it compares to your HTC One.
Regards
Click to expand...
Click to collapse
hi,
i think its fairly common to a varying degree. Mine is pretty much exactly the same both top and bottom. At the moment it doesn't bother me as it is only a samll gap but i certainly would return mine if it started to get any worse. One of my friends has a one and it is horrific, especially around the usb port and another friend who has the one has no gaps whatsoever. So its a bit of a lottery. If it bothers you then i would return it, if you can live with it then enjoy.
Mine has a very tiny opening like yours on the top and my screen is raised a little bit. I've decided not to worry about it unless it gets worse because from what I've searched these are fairly common build quality issues. It's likely that you'll receive another one with some sort of issues.
Welcome to the party, pal:
http://forum.xda-developers.com/showthread.php?t=2197732
Its really only a defect cause HTC tried to make the entire phone gapless and advertised it as such.
Unfortunately, unlike the main aluminum body where the plastic was injected and molded into it, the top and bottom speaker grilles are simply glued on.
Like others have said, its a lottery. Go exchange it if you want. But if you can deal with it and there arent other major issues, just keep it.
For me, my first one had a gap, which didnt bother me, but it had some bad overhang and a recessed power button. So I exchanged it.
New one has a tiny overhang, tiny gap, and proper power button. I'm keeping it.
fifthelement said:
I would definitely return it if it is a defect. so your HTC one has no gaps ?
Click to expand...
Click to collapse
no gaps at all
fifthelement said:
I would definitely return it if it is a defect. so your HTC one has no gaps ?
Click to expand...
Click to collapse
Or you can try and fix it yourself.
http://forum.xda-developers.com/showthread.php?t=2250527
Sent from my Paranoid Nexus 7 using Tapatalk 2
dirtyhamster73 said:
Or you can try and fix it yourself.
http://forum.xda-developers.com/showthread.php?t=2250527
Sent from my Paranoid Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I think that is for pushing the screen down.. dont think it'll work with the the speaker grills.. it might need some adhesive.
rkial said:
I think that is for pushing the screen down.. dont think it'll work with the the speaker grills.. it might need some adhesive.
Click to expand...
Click to collapse
People have claimed it also worked for the speaker grills.
Someone said to aim the blow dryer in to the gap, let it get hot, clamp it down....They said that the adhesive for the grills will get soft and after I think 9 days they said the gap is still closed. Someone even stuck theirs in the fridge after to harden the glue after. Forget if they were fixing the screen lift or gaps. Could be in another thread where I read it...Sticking it in the fridge is a little too nuts for me...lol
Sent from my Nexus 4 using Tapatalk 2
Thank you all for your feedbacks and recommendations. I decided to keep the phone as there is no guarantee to get a better replacement phone. I can live with it.
fifthelement said:
Thank you all for your feedbacks and recommendations. I decided to keep the phone as there is no guarantee to get a better replacement phone. I can live with it.
Click to expand...
Click to collapse
Dude I totally agree. Keep your phone.
Don't let these OCD freaks tell you your phone looks ugly, those gaps are pretty much on 90 percent of the phones. It has no bearing on how your phone operates.
Sent from my HTC One using xda premium

Should I buy the HTC One?

I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
ipeemyself said:
I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
Click to expand...
Click to collapse
I have used my phone in temperatures so hot it has shut itself off, twice, to the point where touching it hurts, and my camera lens is perfectly intact. I know a friend who uses his One pretty often for gaming and his gets hot too, and his has fallen over 10 times (the back housing looks terrible :crying and his camera lens has yet to see a single scratch (even I wonder how...). Point being, the camera lens is tough to break, ever since the One X. Don't ever take the word of the few 2 or 3, when the rest of the 2,000 or 3,000 are enjoying similar or even equal set ups :highfive:
Luisit0 said:
I have used my phone in temperatures so hot it has shut itself off, twice, to the point where touching it hurts, and my camera lens is perfectly intact. I know a friend who uses his One pretty often for gaming and his gets hot too, and his has fallen over 10 times (the back housing looks terrible :crying and his camera lens has yet to see a single scratch (even I wonder how...). Point being, the camera lens is tough to break, ever since the One X. Don't ever take the word of the few 2 or 3, when the rest of the 2,000 or 3,000 are enjoying similar or even equal set ups :highfive:
Click to expand...
Click to collapse
I think you should check out the XDA thread on the HTC One camera lens shattering.
ipeemyself said:
I think you should check out the XDA thread on the HTC One camera lens shattering.
Click to expand...
Click to collapse
I did, but it honestly seems as if that guy had it happen by accident.. I mean, even I have by mistake hit the wall or desk with my phone in my pocket and the phone was the one actually recieving the hit, not a ding or scratch and even less a crack.. I also put the phone with the screen facing inside and the back outside when in my pocket.
Luisit0 said:
I did, but it honestly seems as if that guy had it happen by accident.. I mean, even I have by mistake hit the wall or desk with my phone in my pocket and the phone was the one actually recieving the hit, not a ding or scratch and even less a crack.. I also put the phone with the screen facing inside and the back outside when in my pocket.
Click to expand...
Click to collapse
alright thanks for the reply. so i shouldn't worry about the camera lens being too fragile right? I don't want to spend $500 on a phone and have to pay for repairs for poor manufacturing on the camera.
ipeemyself said:
alright thanks for the reply. so i shouldn't worry about the camera lens being too fragile right? I don't want to spend $500 on a phone and have to pay for repairs for poor manufacturing on the camera.
Click to expand...
Click to collapse
Not really, those lenses are actually pretty tough to crack... I really can't imagine more than maybe hitting the corner of a table or a raised pointy object with the lense, maybe a fall with a tpu case since camera lenses are never covered... But outside of a hard/unplanned impact where the lens took all the force, I can't imagine a regular, everyday scenario where the camera lens would actually break by just using it... Heck, look up Poetic Atmosphere case on youtube, that case is HELL to get on and off... I feared cracking my screen and camera lens when taking it off cause I applied a lot of preassure, both glasses are still holding on strong
ipeemyself said:
I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
Click to expand...
Click to collapse
I think that buying an HTC device in general is a gamble. their QC is very bad. I had a desire which was amazing. then I bought a ONE X It's in repairs for a year now and nothing functioning with it. now I have the ONE for about a month now and guess what? I have dust on the inner part of my screen, the top bit of the digitizer is not working and have the known problem of the pink haze while taking pictures in low light.
for me, the camera lens is fine, you need to be careful about other stuff.
eranbaruch said:
I think that buying an HTC device in general is a gamble. their QC is very bad. I had a desire which was amazing. then I bought a ONE X It's in repairs for a year now and nothing functioning with it. now I have the ONE for about a month now and guess what? I have dust on the inner part of my screen, the top bit of the digitizer is not working and have the known problem of the pink haze while taking pictures in low light.
for me, the camera lens is fine, you need to be careful about other stuff.
Click to expand...
Click to collapse
the color hue is normal in low light, stupidly normal if u ask me... dunno why it does it, but i dont like it still, it only happens on the most darkest of places with barely any light... dust in ur screen? thats why carriers replace One devices if they come with that screen bump issue or the gap issue is too serious, it's practically mandatory for them to replace the device if it has those manufacturer defects (already been talked about since the phone was released, btw). the digitizer area not working u may already know it's because of the dust. anyway, mine was one of the many One's that didn't have any screen gap or bump, so no dust in mine
to be brutally honest, buy the damn phone. its a beast, and until you encounter a problem, dont worry about it. Ive had mine naked for 3 months, and no scratches, dings, dents, build issues, nothing. dont let a bad apple ruin the bunch.
Toxicoblivion said:
to be brutally honest, buy the damn phone. its a beast, and until you encounter a problem, dont worry about it. Ive had mine naked for 3 months, and no scratches, dings, dents, build issues, nothing. dont let a bad apple ruin the bunch.
Click to expand...
Click to collapse
+1, I just use a case cause I get distracted easily and sometimes accidents happen... Rarely, but, u never know XD do u use a screen protector? Mine collects more finger prints than the very screen and it's kinda beat up, so I was considering taking it off...
Luisit0 said:
+1, I just use a case cause I get distracted easily and sometimes accidents happen... Rarely, but, u never know XD do u use a screen protector? Mine collects more finger prints than the very screen and it's kinda beat up, so I was considering taking it off...
Click to expand...
Click to collapse
No never have. Screen is Gorilla Glass V2. Why would you need a screen protecter unless your draggin keys, shards, or something rugged against it. I have no scratches on my phone.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC
Toxicoblivion said:
No never have. Screen is Gorilla Glass V2. Why would you need a screen protecter unless your draggin keys, shards, or something rugged against it. I have no scratches on my phone.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC
Click to expand...
Click to collapse
Well, only reason I'm using one is cause the One X had GG2 too but it got scratched while in my pocket :/ really have no idea how it happened cause I always keep my pockets clean, plus the One I'm using right now is a warranty replacement, the previous One (sold to me by a friend who didn't know he had 304 days of warranty on the phone) had some scratches on the screen, but it was obviously abused lol it had dings n all, he rlly doesnt take care of his phones... I'm glad he now has an S4 XD
Luisit0 said:
Well, only reason I'm using one is cause the One X had GG2 too but it got scratched while in my pocket :/ really have no idea how it happened cause I always keep my pockets clean, plus the One I'm using right now is a warranty replacement, the previous One (sold to me by a friend who didn't know he had 304 days of warranty on the phone) had some scratches on the screen, but it was obviously abused lol it had dings n all, he rlly doesnt take care of his phones... I'm glad he now has an S4 XD
Click to expand...
Click to collapse
Me to while in my pocket With the HTC one I never had scratches on my previous devices maybe the screen quality i had was bad but im going to send it to the my carrier back along With soms other problems.
Sent from my HTC One using xda premium
---------- Post added at 08:40 AM ---------- Previous post was at 08:39 AM ----------
Toxicoblivion said:
to be brutally honest, buy the damn phone. its a beast, and until you encounter a problem, dont worry about it. Ive had mine naked for 3 months, and no scratches, dings, dents, build issues, nothing. dont let a bad apple ruin the bunch.
Click to expand...
Click to collapse
I had a scratch in nowtime but my previous devices never im really taking care of it.
Sent from my HTC One using xda premium
ipeemyself said:
I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
Click to expand...
Click to collapse
HTC have sold over 5 million of these units... people without problems do not report that they do not have problems, it's only those that do which make up a very tiny percentage
Just my $0.02 for what it's worth.... I traded an SGS4 locally for my HTC One and I only had it 3 days when I broke the LCD. Mind you, I had an Incipio Feather case on it (which does nothing for shock and more to prevent scratches). Here's the weird part, I dropped it literally 6-10" at most on to a ceramic tile floor. The display did NOT shatter upon impact. I picked it up, examined it... Everything looked fine and then I sat it down on a marble countertop and right there before my very eyes I watched the LCD glass spiderweb as I heard the creaking sounds of the glass cracking. It was the MOST bizarre experience. A) I've never broken a display before and B) I typically take VERY good care of my devices since I usually buy off contract every 6 months or so. I sent it in to an authorized HTC repair center, paid $180 and they fixed my device flawlessly. My One is still in MINT condition. I think as long as you take care of your device you won't have a problem with the camera lense. Taking into consideration that thread you pointed out I'm surprised my cam lense didn't break too. But, it didn't. I was very pleased with HTC's efficiency at repairing my device but was worried they wouldn't reassemble it well. My worries were not justified. Take it for what it's worth to you.
Sent from my HTC One™
Great news guys, I just picked it up. hope all goes well. *fingers crossed*
Luisit0 said:
Well, only reason I'm using one is cause the One X had GG2 too but it got scratched while in my pocket :/ really have no idea how it happened cause I always keep my pockets clean, plus the One I'm using right now is a warranty replacement, the previous One (sold to me by a friend who didn't know he had 304 days of warranty on the phone) had some scratches on the screen, but it was obviously abused lol it had dings n all, he rlly doesnt take care of his phones... I'm glad he now has an S4 XD
Click to expand...
Click to collapse
Maybe im just insanely lucky then. Idk. But, no scratches, no QC problems, no problems at all. I have no complaints. This phone is rugged even while naked, which is sweet because it lets me enjoy that super premium feel when i get to hold it.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC
---------- Post added at 11:34 AM ---------- Previous post was at 11:33 AM ----------
ipeemyself said:
Great news guys, I just picked it up. hope all goes well. *fingers crossed*
Click to expand...
Click to collapse
Looking sweeeeeeeeeet. Hope you enjoy it.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC

Replacement back for Mix?

Hi All,
Has anyone been able to track down somewhere that is selling a replacement back for the Mix? Mine is scratched quite heavily (likely from using a fairly tight sleeve) and I would really like to replace it....Or for any poor soul out there who has damaged their Mix and would like to sell the back. The irony is the sides of the phone are pristine and not a scratch, not so much on the back.
Thanks in advance
imapfsr said:
Hi All,
Has anyone been able to track down somewhere that is selling a replacement back for the Mix? Mine is scratched quite heavily (likely from using a fairly tight sleeve) and I would really like to replace it....Or for any poor soul out there who has damaged their Mix and would like to sell the back. The irony is the sides of the phone are pristine and not a scratch, not so much on the back.
Thanks in advance
Click to expand...
Click to collapse
And here's me thinking it was virtually impossible to scratch.
jazz452 said:
And here's me thinking it was virtually impossible to scratch.
Click to expand...
Click to collapse
You are wrong.It is made in China.Enough said.Looks good but who cares about quailty.It is NOT CERAMIC but made to looks like it.
I had it and my suggestion is save money for Galaxy S8+ or something more valuable.
I had to take the pictures with my Galaxy tablet so not the best quality but you get the picture. This is with normal day to day use as well, nothing extreme. I even had the Best Buy film on the back for a few months but got tired of the sharp edges from the film every time i unlocked with the finger print sensor. I am wondering if the chemicals from the glue combined with peeling of the film stripped some of the finish somehow as this is supposed to be so scratch resistant. Maybe just one with a faulty finish.
imapfsr said:
I had to take the pictures with my Galaxy tablet so not the best quality but you get the picture. This is with normal day to day use as well, nothing extreme. I even had the Best Buy film on the back for a few months but got tired of the sharp edges from the film every time i unlocked with the finger print sensor. I am wondering if the chemicals from the glue combined with peeling of the film stripped some of the finish somehow as this is supposed to be so scratch resistant. Maybe just one with a faulty finish.
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So the YouTube video is fake or is it your phone, it's been tested against scratches with a hardness of 7, second to none, don't get it. Not one other person complaining I dropped mine when it slipped off a table on it's own while i was in another room,, expecting the worse but not even a mark.
jazz452 said:
So the YouTube video is fake or is it your phone, it's been tested against scratches with a hardness of 7, second to none, don't get it. Not one other person complaining I dropped mine when it slipped off a table on it's own while i was in another room,, expecting the worse but not even a mark.
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Sorry, I am not sure what your point is. I am certainly not making it up as per the pictures. I was only asking if anyone had seen the replacement backs anywhere. I absolutely love his phone but have been disappointed how much is has scratched on the back, not questioning the online videos etc.
By the way, what was the purpose of your post? If you have nothing to contribute to solving the question at hand why say anything?
imapfsr said:
Sorry, I am not sure what your point is. I am certainly not making it up as per the pictures. I was only asking if anyone had seen the replacement backs anywhere. I absolutely love his phone but have been disappointed how much is has scratched on the back, not questioning the online videos etc.
By the way, what was the purpose of your post? If you have nothing to contribute to solving the question at hand why say anything?
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Suppose my point was because of shortage of the ceramic maybe they sent some out with different materials.
Mine is just fine after a while of use, both in and out of a protective case, side note mine also doesn't have the "cottage" cheese looking blemishes yours seems to have in the pictures. Its possible to have received a "repaired" one instead of a legit one ... especially if it came from a reseller. There are mentions of this on the xiaomi reddit and other places. its extremely scratch resistant, as much so as any Samsung or other device out there that I have dealt with [and I do service work on phones so I have seen plenty of damaged devices - HUGE number of sub standard Samsung's btw - for the value guy ]
Good luck on finding a part supplier, you MAY find one on Aliexpress ... but there more than likely not going to be genuine parts. Vopmart.com
Thanks to everyone for their feedback. I hope I didnt get a refurb etc, that would suck.
imapfsr said:
Thanks to everyone for their feedback. I hope I didnt get a refurb etc, that would suck.
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Had a look about couldn't see any anywhere, don't know what the solution is, hope you come up with something.
Nicolfa said:
Mine is just fine after a while of use, both in and out of a protective case, side note mine also doesn't have the "cottage" cheese looking blemishes yours seems to have in the pictures.
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I think that is a reflection of the popcorn finish from the roof in my bedroom
imapfsr said:
I think that is a reflection of the popcorn finish from the roof in my bedroom
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Could you not sell your house buy another and take fresh picture to rule that out
I'm on it! ?
Lol is possible . I also hope you didn't get a refurbished​ one.
jazz452 said:
Suppose my point was because of shortage of the ceramic maybe they sent some out with different materials.
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It's not the point of this discussion but I also have tiny scratches beside the lenses​ and fingerprint...
It's not unscratchable...
Nothing is unscratchable :_)

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