[Q] Factory Reset to GB? - Captivate Q&A, Help & Troubleshooting

As I am about to upgrade to the Galaxy S3, my brother will be taking my Captivate. I've installed Mosaic IX on the phone and he wants to keep his number, so how can I reset the phone so the AT&T employees will not know it's been anything but stock?

Just a few questions:
1. Are you both currently on AT&T? If so, he should be able to put his SIM card into your Captivate and use it right away. The only thing to look out for is that they'll add a data plan when he puts it in.
2. Where would the AT&T employee see that the phone was something other than stock? The only time I've ever seen this really mattering is when you're getting warranty service. If that comes up, just flash back to a full stock ROM and you should be fine.

1. Yes we are, but he has an iPhone 3GS, so I don't know if that affects anything. But the iPhone data plan is a separate data plan than regular data if I'm not mistaken...
2. If we all bring our phones into the store, because of me buying the Galaxy S3 and getting a new micro SIM, I'm worried maybe when we swap phones and get it arranged, perhaps they may discover it...if they do though, what can happen, if anything?

1. That makes sense.
2. Probably nothing, but if you're really worried about it and you've already gotten the data off of it, just go here and get either the I897UCJF6 or I897UCKB2 one-click and flash that. It'll put the phone back to complete stock (but won't wipe your personal data like pictures, music, etc off of the internal card).

So make a Titanium backup, then flash back to stock?
Does it matter that my phone boots up as an I9000 rather than I897? Will it still flash backwards fine?

The Tibu backup would be the way to go.
If yours is saying I9000 when you first boot, make sure you get a package with I897 bootloaders (if the stock issue worries you). Both the ones I linked to are capable of flashing those bootloaders.
To answer your question, it will flash backwards fine, but they could potentially tell that you have the I9000 bootloaders on there.

You should be able to pop his sim card right into it no problem.
Sent from my SAMSUNG-SGH-I897 using xda premium

Ok thanks so much for the help! I knew I could count on the collective genius of XDA! Thanks again!

Related

huge problem everything works but no signal

i bought a used g1 no physical problems took it into a shop and they couldnt find anything wrong with it internally so im guessing its a software issue....dont know if this guy i bought it from tried to mess with root and messed something up but im thinking its some sort of software stuff....can anyone PLEASE help!?!?!?!?! i either get this phone fixed or keep using my nokia that seems like its from 1998 and its killing me!!!!!!
What are the stats of the phone? You can check the versions in the settings\about phone area. Model #, Firmware version, Baseband version, kernel version and build number information would be helpful.
Is it already rooted? If not, you may want to go ahead and start reading up on the root process. Some of the newer builds may or may not help the issue. But if it isn't rooted and you arent getting a signal, it very well may be a network issue. Also, does your phone service have a data plan? Has the phone gone through and passed all of the sign-in procedure? (being from another country, I am not sure what all you have to do to activate your phone) Sim card good?
thats the problem i did a factory reset to input my gmail info and now i cant get past the damn activation screen! ive been through all the customer support through tmo and cant figure anything out!!! im goin crazy
also ive found this webpage http://developer.htc.com/adp.html that has recovery, system and radio images from htc and every time i try one of them it comes up and says no signature or no verification.......not sure what to do
forum.xda-developers.com/showthread.php?t=452316
you cant apply those because your phone is not rooted. learn what your doing without randomly flashing everything that can killed your phone. and yes, you can kill your phone permanently flashing the wrong **** (i.e radio/spl)

[Q] Galaxy Tab -- Send in for Repair after Rom Fash

Alright, I've read the forum rules and I've scowered XDA forums for all the different problems I've had on my Galaxy Tab and I fear I've just made it worse. I purchased a refurbished TAB from AT&T. I decided to use it for a while to make sure it's all good before I hack the heck out of it. (good idea) I found that after a while, if I have bluetooth enabled the device would act like the CPU is pegged at 100% and could barely run. If I got BT disabled, it would run fine again. I decided to call AT&T which was a mistake in the first place. After 5 call transfers and a very rude AT&T rep telling me I have to talk to Samsung, I hung up. I decided to flash the rom myself to try and get rid of the problem (bad flash?). I flashed ROTO's roms and now every rom I flash, any rom I can get my hands on, has the Back Button problem. It's like It's holding down the back key. I wanted to send it in for repair (after googling and realizing that alot of samsung products have this problem) but realized that I unlocked my bootloader and can't go back to an original rom Does anyone have a rotobackup of an AT&T tab I could use? Or maybe should I brick the device and send it in? saying it was a bad kies flash? Any help would be appreciated. Also, if there is an original AT&T rom out there I could put back I would, but I can't find it. I've been on samfirmware.com and the like to no avail. Thanks Again!
TopHatHacker
(P.S. I found that Noob video when you sign up quite entertaining )
One of the gingerbread roms may work by upgrading the bootloadwr (at your own risk)
Sent from my GT-P1000 using XDA App
Hey Thanks
hey thanks, i have tried that rom. the euro gingerbread rom was actually the first one that i tried and the first one that gave me problems. I actually bricked it trying to flash another rom and so I just said to heck with it and sent it in. worst case is they fix it and charge me? do they warranty their fix if I pay for it? I mean if they just reflash it and don't fix the hardware issue (which i know there is one) will they fix it again?

VZW -> T-Mobile ?

Like most Droid 3 owners I'm sure, I'm tired of paying ~$105 a month for cellphone service through Verizon that I could be paying ~$70 a month for through T-Mobile.
I've read the other thread here associated with unlocking the GSM portion of the Droid 3, but a lot of it seems to be shrouded in maybes and varied successes with a limited pool of test devices to draw on.
From what I gather thus far, the following is true:
- You can unlock the GSM capability of the Droid 3
- You can operate it on T-Mobile
- If you do, you will only get "Edge" connection speeds - No T-Mobile HSPA+ or 3G speeds. "Edge" only, at 512 kb or something like that.
Can anyone confirm this? Is there a way to get a Droid 3 to operate on T-Mobile's network at full speed?
Is there a more reliable and easier to use method to convert a stock VZW Droid 3 to something operable on T-Mobile?
Thanks in advance to anyone who can accurately answer these questions.
The only thing I've seen that works is using the xt883 Chinese ROM and it only gets edge. Edge is fine for me, but I want a better ROM with access to Android market.
Im still learning how this device works; I just installed Safestrap and tried to flash the GSM CM7 ROM today, to no avail. I flashed a custom ROM on my Droid 2 last year, but it's been a while on the G2x which isn't as locked down.
I flashed the CM7 GSM ROM on the safe mode partition, thinking that was how to do it, but I got an error trying to back anything up because /system wouldn't back up. Then when I flashed the ROM it wouldn't boot. Im wondering if I was supposed to flash the ordinary CDMA CM7 first, then use the GSM one, since it's named 3gedit.zip. I haven't tried that yet though, and the fact that /system isn't backing up worries me. I didn't create a partition on internal with Safestrap, but I flashed the GSM CM7 ROM from coreless in safe mode and it wouldn't boot. Got back to non-safe mode and my stock ROM was fine, but I still want to see a good back up :-/
Any ideas from more experienced users would be great. I'm pretty much a blind guinea pig right now lol. I just really want to see CM7 on this D3, and have it work on T-Mobile so I can retire my G2x for a little while.
Thanks in advance
Sent from my DROID3 using Tapatalk
Tutorial
note: This is not tied to any specific rom, it is not using the chinese rom it is simply taking the radio off the chinese rom which is all we need. It hasn't changed anything to me in user space that I have noticed.
I would recommend unlocking, rooting, flashing the radio, and editing the build.prop.
1. Unlock or online sim card unlock code seller but less reliable.
a) Meet the following requirements:
* Must be a Verizon Wireless customer.
* The phone being unlocked must be active on a Verizon Wireless line of service.
* The line of service must be active at least 60 days.
* The line of service must be in good standing for the past 60 days.
* Only one SIM Unlock per line every 10 months.
b) If you don't meet one or more of the above requirements, call anyway. You may still get lucky.
Call 1-800-711-8300 (Verizon Global Support) and ask the representative for a SIM unlock. Occasionally a representative may not know exactly what you are referring to; make sure you are not transferred to a different department. You are in the right place. Explain that they should have a walkthrough on how to do this, and that it allows for the use of local, non-Verizon SIM cards while traveling abroad.
c) Insert a foreign SIM into the SIM card slot on the side of your phone and then enter unlock code.
4. root ----> http://www.psouza4.com/droid3/
5. safestrap and backup in case something goes wrong -----> http://hash-of-codes.blogspot.com/p/how-to-safestrap.html
6. chinese radio ----> http://dropbox.com/u/25454276/radio.zip
7. flash radio ----> http://dl.dropbox.com/u/16206920/moto-fastboot-win32.zip
8. use something like root browser lite(free) to backup to sd card then edit your system/build.prop
gfunkmonk said:
All you have to do is flash the radio.img from SOLANA_SLNCT-57.1.60_Fastboot in fastboot mode
Code:
moto-fastboot flash radio radio.img
then add the following lines to the build.prop
Code:
persist.ril.rssi.enable.param6 = 1
persist.ril.baudrate=230400
I can confirm this works with an AT&T sim in an unlocked phone, tested with stock and liberty 2.0.
Click to expand...
Click to collapse
I have called out, received a call and a text, I have checked my account information with the tmobile app on edge. I have been led to believe that its hardware that tmobile can only do edge since they use some non standard bands.
Credits:
flashing radio - http://forum.xda-developers.com/showthread.php?t=1360157
unlocking - http://community.vzw.com/t5/iPhone-4S/Verizon-iPhone-4S-SIM-UNLOCK-Tutorial/td-p/696707
safestrap - http://forum.xda-developers.com/showthread.php?t=1315982
Even if you go through all of that you I'll still have only EDGE because our radios don't use the 700 MHz. Just sell it and get a phone for T-Mobile.
Sent from my XT862 using XDA App
BenSWoodruff said:
The only thing I've seen that works is using the xt883 Chinese ROM and it only gets edge. Edge is fine for me, but I want a better ROM with access to Android market.
Im still learning how this device works; I just installed Safestrap and tried to flash the GSM CM7 ROM today, to no avail. I flashed a custom ROM on my Droid 2 last year, but it's been a while on the G2x which isn't as locked down.
I flashed the CM7 GSM ROM on the safe mode partition, thinking that was how to do it, but I got an error trying to back anything up because /system wouldn't back up. Then when I flashed the ROM it wouldn't boot. Im wondering if I was supposed to flash the ordinary CDMA CM7 first, then use the GSM one, since it's named 3gedit.zip. I haven't tried that yet though, and the fact that /system isn't backing up worries me. I didn't create a partition on internal with Safestrap, but I flashed the GSM CM7 ROM from coreless in safe mode and it wouldn't boot. Got back to non-safe mode and my stock ROM was fine, but I still want to see a good back up :-/
Any ideas from more experienced users would be great. I'm pretty much a blind guinea pig right now lol. I just really want to see CM7 on this D3, and have it work on T-Mobile so I can retire my G2x for a little while.
Thanks in advance
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
go here http://hash-of-codes.blogspot.com/p/how-to-safestrap.html
Thanks for replying. That's where I wound up going on my own because I was trying to use his CM7 last night. Can't seem to get it to flash though. Backing up with Safestrap isn't working either...getting an error because /system won't backup for some reason.
I think I'm gonna flash everything back to stock, uninstall Safestrap, and try the above from the beginning. I'd like to see if I can at least get edge and below on T-Mobile using a US ROM.
Thanks again!
G2x with CM7
D3 stock for now, trying to get T-Mobile compatibility
anathema_forever said:
I would recommend unlocking, rooting, flashing the radio, and editing the build.prop.
1. Unlock or online sim card unlock code seller but less reliable.
a) Meet the following requirements:
* Must be a Verizon Wireless customer.
* The phone being unlocked must be active on a Verizon Wireless line of service.
* The line of service must be active at least 60 days.
* The line of service must be in good standing for the past 60 days.
* Only one SIM Unlock per line every 10 months.
b) If you don't meet one or more of the above requirements, call anyway. You may still get lucky.
Call 1-800-711-8300 (Verizon Global Support) and ask the representative for a SIM unlock. Occasionally a representative may not know exactly what you are referring to; make sure you are not transferred to a different department. You are in the right place. Explain that they should have a walkthrough on how to do this, and that it allows for the use of local, non-Verizon SIM cards while traveling abroad.
c) Insert a foreign SIM into the SIM card slot on the side of your phone and then enter unlock code.
4. root ----> http://www.psouza4.com/droid3/
5. safestrap and backup in case something goes wrong -----> http://hash-of-codes.blogspot.com/p/how-to-safestrap.html
6. chinese radio ----> http://dropbox.com/u/25454276/radio.zip
7. flash radio ----> http://dl.dropbox.com/u/16206920/moto-fastboot-win32.zip
8. use something like root browser lite(free) to backup to sd card then edit your system/build.prop
I have called out, received a call and a text, I have checked my account information with the tmobile app on edge. I have been led to believe that its hardware that tmobile can only do edge since they use some non standard bands.
Credits:
flashing radio - http://forum.xda-developers.com/showthread.php?t=1360157
unlocking - http://community.vzw.com/t5/iPhone-4S/Verizon-iPhone-4S-SIM-UNLOCK-Tutorial/td-p/696707
safestrap - http://forum.xda-developers.com/showthread.php?t=1315982
Click to expand...
Click to collapse
So, I have a couple of lines on VZW, but they are all used by family members on my account, and I don't have a VZW SIM. The guy who sold me the phone said he already unlocked it, and I believe him, but is the SIM an issue and is there any way to know if the phone is still unlocked? Can an unlock be undone after wiping internal sd?
I'm asking because I think I can just not worry about that step, but I want to double check. I put it back to stock 2.3.4, now showing 5.6.890 xt862 instead of whatever the xt883 was. I did this to get rid of the previous owner's Google account. Edge, calling and text were working on T-Mo when I bought the D3 a few days ago. When I put my SIM in now, however, and change it to GSM/UMTS mode, there are no operators available when I tap on the list and of course it doesn't work yet. I understand this is due to putting it back on stock lol, but I'm gonna go ahead and try flashing the radio and seeing what happens.
It's already rooted using zergrush. Has safestrap and I can boot into it by rebooting/pressing menu, but my /system folder won't back up. That's the only sign that something is wrong other than the fact that no ROMs will flash in safe mode. I've already left comments on Hash's site, so I'm waiting over there too. Figured I'd pop in here again real quick
Thanks.
UPDATE (from the other forum):
My Droid 3 is working on T-Mobile for voice and text. This is exactly what I wanted. Got some great in-depth help on this one, especially from @tspx23. Thanks a ton! This will be my daily driver now until we switch to VZW, at which point this will turn into a back up, unless I fail to find something else worth a contract at that point lol.
I might write a guide later on if anyone wants it. The process is easier than it seems, as long as you have it in plain english lol.
Thanks to anyone who contributed to this!
Is it possible to mix this with a current rom instead of flashing a random Chinese one, like infuse with cm7 or liberty?
Tmo has horrible coverage and awful customer service. Cs is all nice to you but lies about everything constantly. They did nothing but screw me. That's the whole reason I'm on verizon now. At least now I have coverage and won't be lied to whether or not I have it, or be told to get wifi and then u can make calls since u don't have service.
Sent from my DROID3 using xda premium
I don't know of anyway besides a sim card to check if its unlocked and I am not sure a verizon one would ask for the sim unlock code even if it was locked but sim cards can be really cheap. If your phone was unlocked that will never be undone, if it was working on tmobile before you reverted to stock then it is unlocked, it would not have worked using tmobile otherwise.
are you using the latest version of safestrap, he released a bugfix version pretty recently? Could you be more descriptive of what you did while in safestrap?
It is not rom specific as far as I know, I am just using the stock one.
@Darksurf, I agree. I never had them but before I moved they didn't cover my old town. Verizon may be expensive but at least they tell you they will rape you at front and explain all charges.
Sent from my XT862 using XDA App
you can also try with at&t in full3g. As they have the same bands the d3 has
Enviado desde mi DROID3 usando Tapatalk
I will see tomorrow if this works with ICS
Radio and build prop edit
I'm staying on T-Mo till they go under. They are cheap and I have unlimited Edge, which is all I can get on this phone anyway lol. Only ten bucks a month for data, since I have an older package from before they tried to hike their rates.
My D3 is having some issues after I reboot, and sometimes just randomly, it will lose all signal and tell me that my preferred operator cannot be found or error connecting. I have been just rebooting and sometimes wiggling my SIM around to see if it fixes, and it does.
Only other thing that is a little weird is my phone thinks it's an xt883, even though I'm on the stock VZW ROM. I'm wondering if this is causing some issues that I'm not qualified to really diagnose lol. Usually after I reboot, I have some of my google apps' names in Chinese, but I'm not sure if that is from radio.img, new build.prop, or from changing my bloatware to .bak.
Also, be advised that if you remove bloat, conversations.apk breaks incoming text if it isn't seen by the system. I added .bak to the end of it and could send texts to my wife, but couldn't get any messages. I changed it back and texting works fine. I use Chomp SMS, but that didn't seem to matter.
Have fun
P/S: also, when choosing operators in settings, you have the option for T-Mobile 2G, AT&T 2G or 3G. Just to confirm ;-) probably because AT&T's 3G bands are the international standard, right?
when you flashed the stock rom back onto it did you delete the /system partition and do a factory reset on your device before you did it?
ericerk said:
Is it possible to mix this with a current rom instead of flashing a random Chinese one, like infuse with cm7 or liberty?
Click to expand...
Click to collapse
I'd love to see someone put these mods into a ROM, but I'm not sure if any of it is compatible with existing ROMs. I also accomplished this on stock. When I get around to flashing CM7 again (or trying to at least lol), I'll post about how it goes.
I'm thinking that when I wiped my phone, the unlock remained but the radio.img that was on the Chinese ROM was undone or lost. Flashing it was easy though, using cmd mentioned earlier in this thread. I just needed help figuring out how to set it up, since I'm a noob at command line lol.
After that, I downloaded adb and tried to use other commands I've found (which claimed to work, but didn't for me somehow) to change out the build.prop. This failure was likely my fault lol but I found it easier to just use Root Browser lite to back up my original build.prop then replace it with the modified one.
I figure that if my SIM doesn't work after flashing some other ROM, I'll just try the two main steps again and see if it works then. If anyone really wants to do this, it isn't too hard or not worth it in my mind. I also figure this phone will be relevant enough for a while longer, considering I am cool with Edge speeds, I certainly won't mind being stuck with VZW's 3G whenever we change over. I am in no hurry to get LTE battery suck or bulkiness either. I'll wait for a little more refining to be done on that end before I upgrade from this phone
I am interested in making the phone compatible on T-Mobile / ATT by flashing XT883 radio. I have one question: Will the "unlocking" turn the phone completely GSM phone so it can no longer work on CDMA network?
Thanks.
Probably until you flash the Verizon ROM back I would assume.
Sent from my XT862 using XDA App
No. XT883 is also CDMA compatible, so the ability to use CDMA should stay. You might need to do *228 though.
You unlock the phone via carrier unlock code, e.g. they give you a code via email or over the phone allowing your gsm functions to work with foreign sim cards (other than the one they come with). After getting the unlock code and flashing the xt883 radio.img (and changing/replacing your build.prop) you can still choose to use cdma. Flashing this radio (which I'm currently using on T-Mobile) doesn't make your phone incompatible with cdma and is reversible. You would simply have to flash the original radio.img and change back your build.prop, or just flash a regular cdma ROM. I plan to do this some time next year if/when T-Mobile goes under and my wife and I switch to Verizon. In the mean time, I only get edge on T-Mobile (using it on AT&T will get 3g), but I have cheap and unlimited data (legacy data plan $10) and a great phone with keyboard. I'm using the stock ROM, rooted, but will eventually try CM7 with the gsm tweak. I will likely have to reflash the xt883 radio.img and change my build.prop (I think).
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img
BenSWoodruff said:
You unlock the phone via carrier unlock code, e.g. they give you a code via email or over the phone allowing your gsm functions to work with foreign sim cards (other than the one they come with). After getting the unlock code and flashing the xt883 radio.img (and changing/replacing your build.prop) you can still choose to use cdma. Flashing this radio (which I'm currently using on T-Mobile) doesn't make your phone incompatible with cdma and is reversible. You would simply have to flash the original radio.img and change back your build.prop, or just flash a regular cdma ROM. I plan to do this some time next year if/when T-Mobile goes under and my wife and I switch to Verizon. In the mean time, I only get edge on T-Mobile (using it on AT&T will get 3g), but I have cheap and unlimited data (legacy data plan $10) and a great phone with keyboard. I'm using the stock ROM, rooted, but will eventually try CM7 with the gsm tweak. I will likely have to reflash the xt883 radio.img and change my build.prop (I think).
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img
Click to expand...
Click to collapse
i wasn't able to flash the chineese rom, idk why it just wouldn't let me :/

[Q] Using Safestrap to rebuild on replacement phone?

I finally had enough of my D3 physical keyboard skipping, so Verizon is shipping me a "like new" replacement phone.
This is my second replacement, again due to the keyboard; the last time I had to rebuild my phone, I used Titanium Backup to backup all my apps+data from my original phone, then restore on the new phone (after rooting, installing Titanium Backup, etc.) It seems like that took more fiddling than I was expecting (no, I don't recall what I had to fiddle with, just that I had to switch my Verizon account back and forth a couple times during the process).
So recently it occured to me - can I use Safestrap to make a backup of my old phone and restore it on the "like new" phone? Has anyone done this? Can anyone think of why it would NOT work?
I also plan to first take a Safestrap backup the new phone and then restore that backup on the old phone, so I don't have to worry about SBF'ing my old phone back to what will look like a standard phone to Verizon, when I ship it back to them.
Thanks,
Chad
Sorry, i'm offtopic, but your D3, did you sbf back then send it back? I'm also sending my D3 after camera issues (and after I got my phone, game issues as well, as some games wouldn't play on my old D3) i'm just leery about the $500 fine warning for software mod. i did SBF before I popped the battery out...
and the answer would be yes, why not? The nandroid would have the exact stuff that would be recorded (almost, i think).. they are exact replicas, as long as it's still a Droid 3.
cwilson066 said:
I finally had enough of my D3 physical keyboard skipping, so Verizon is shipping me a "like new" replacement phone.
This is my second replacement, again due to the keyboard; the last time I had to rebuild my phone, I used Titanium Backup to backup all my apps+data from my original phone, then restore on the new phone (after rooting, installing Titanium Backup, etc.) It seems like that took more fiddling than I was expecting (no, I don't recall what I had to fiddle with, just that I had to switch my Verizon account back and forth a couple times during the process).
So recently it occured to me - can I use Safestrap to make a backup of my old phone and restore it on the "like new" phone? Has anyone done this? Can anyone think of why it would NOT work?
I also plan to first take a Safestrap backup the new phone and then restore that backup on the old phone, so I don't have to worry about SBF'ing my old phone back to what will look like a standard phone to Verizon, when I ship it back to them.
Thanks,
Chad
Click to expand...
Click to collapse
If you are receiving the exact same phone (Another Droid 3) you can make a full nandroid backup, then restore it to the new phone, then manually move the contents of the internal storage to the new phone. I've done this several times with a few Droid Xs and OG Droids.
You will then just have to have Verizon change the account to the new ESN and it'll be exactly like your old phone. It would be a good idea to SBF the phone back to stock before sending the defective one in, search the forum for a one-click method, there's several out there, just make sure you match your system (Mainly 890 or 906).
Skreelink said:
If you are receiving the exact same phone (Another Droid 3) you can make a full nandroid backup, then restore it to the new phone, then manually move the contents of the internal storage to the new phone. I've done this several times with a few Droid Xs and OG Droids.
You will then just have to have Verizon change the account to the new ESN and it'll be exactly like your old phone. It would be a good idea to SBF the phone back to stock before sending the defective one in, search the forum for a one-click method, there's several out there, just make sure you match your system (Mainly 890 or 906).
Click to expand...
Click to collapse
Just make sure you get back to stock. Verizon does not like us playing around!
First off, under the "Sure - what could go wrong?" philosophy, I restored the Safestrap backup from my defective phone onto the replacement one, and it worked. Mostly. A couple apps didn't restore, like "Bad Piggies", but I wasn't able to restore those via Titanium Backup, either. I found a directory on the internal SD card that looked like application data, so I copied that between the phones and the applications seem OK now, more or less. I also had to resync my Bluetooth headset. I may play with these things more later, and I'll see what else on the internal storage looks like it needs to be moved.
For the first replacement, I SBF'd back to stock before I shipped the phone back. This time, I plan to restore the Safestrap backup of the replacement phone (which I made before I started messing with it) onto the defective phone . Then I'll remove Safestrap, make sure the internal SD card doesn't have anything suspicious on it (like my Titanium Backup key), then ship the thing back to Verizon.
Thanks for all the advice!

Received Rooted Phone...Please help! sm-n900a ATT

My garbage HTC went out on me and someone gave me a like new Galaxy Note 3. I discovered it's rooted...The person who gave it to me bought it from someone so she doesn't know anything about it. I have no idea how to utilize the root...it has King Superuser on it and I downloaded TWRP because of some research I did...but honestly I don't know how to even begin taking advantage of a rooted phone. There are two things I'd like to do: upgrade from 4.2 to at least 7 AND bypass ATT's bs tethering block. Can anyone please guide me through this step by step considering I'm a layman regarding such things? A reliable source for ROMs and how to flash? I'm guessing I don't have all the apps needed to achieve my desired OS upgrade. I greatly appreciate anyone's time on this. Thank you.
Sorry to be the bearer of sad tidings, but you ain't gonna get there. Go back and do some basic research and you'll find that the Note 3 is very restricted concerning what you can do because of a feature called a locked bootloader. The best you're going to be able to do is load Lollipop, such as AllianceROM Ver. 12. Read, then reread this: https://forum.xda-developers.com/showthread.php?t=2778933 . If you see that if you already have TWRP installed the procedure is rather simple. First, insert a SDHC card in your PC and format it. Then download the SafeStrap files for the ROM onto the root of that SDHC card. Another file you might need is the NC2 firmware (in case you want to revert at a later date. Now, shut down the power to the Note 3 and remove the battery. Reinsert the battery and boot into Recovery. Then do a complete backup onto the SDHC card. Next, do a complete factory reset and wipe. Now you're ready to go back to TWRP main menu and install the ROM file in the STOCK ROM sector. When the install completes reboot the Note 3 and let it run. You will have to enter all your configuration info (name, wifi config, account info, etc.). If you have any problems go back and re-read the instructions. Also, you can try different ROM files, the instructions are generally pretty similar. If you want pure AT&T ROM install the stock OC1 ROM files. Check back and let me know how it worked out for you.
I am sort of in the same boat, I just got a brand new out of the box Note 9 from Sprint, and saw in the hidtory log on the recovery menu that my "core" was swapped (? I think that is what was stated , and it said DEBUG so and so RETURN TO VENDOR IMMEDIATELY. My husband claims by disabling the bloatware it caused that. This is the 5th time it has happen since November. 2 with my Note8, twice with the temp prepaid phone, and now with my new Note9. The recovery screen to my galaxy's always read, no address, no device privapp_ATT . Again my husband said I must have "f-ed" up the phone once again. And XDA just brought up that my device is an AT&T Samsung Galaxy Note3. I know I did not do it, I am too scared to run anything that an possibly damage my phone... I just want to get my phone back to a Note9, and to find a way to keep my husband from changing it. ( I highly suspect he is into developing and made himself admin of the phones as well as our Google accounts). Is there anything I can possibly do??
Commercial Repair Service
easytarget182 said:
I am sort of in the same boat, I just got a brand new out of the box Note 9 from Sprint, and saw in the hidtory log on the recovery menu that my "core" was swapped (? I think that is what was stated , and it said DEBUG so and so RETURN TO VENDOR IMMEDIATELY. My husband claims by disabling the bloatware it caused that. This is the 5th time it has happen since November. 2 with my Note8, twice with the temp prepaid phone, and now with my new Note9. The recovery screen to my galaxy's always read, no address, no device privapp_ATT . Again my husband said I must have "f-ed" up the phone once again. And XDA just brought up that my device is an AT&T Samsung Galaxy Note3. I know I did not do it, I am too scared to run anything that an possibly damage my phone... I just want to get my phone back to a Note9, and to find a way to keep my husband from changing it. ( I highly suspect he is into developing and made himself admin of the phones as well as our Google accounts). Is there anything I can possibly do??
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Well... You seem rather confused about what your situation actually might be. Is the actual, physical device a Samsung Model SM-N900A (Note3 AT&T version) or a Note9?
If it is a Note9, try leaving a question in the Sprint Note9 forum.
If it is a Note3 go back to the main page and start reading up on how to reload the operating system.
Other than that, my suggestion would be to first, take the device back to where you bought it and find out in plain language what the core problem is. Second, ask is the device still under warranty and eligible for free or discounted repair. If the answer is yes, have the repairs made on the spot. If the answer is no, then Google a commercial repair center in your area and give them a call with the information you then have. Chances are they device is hosed as far as warranty, but you don't know until you ask.
Third thing is to lock down your device and do not relinquish the password to ANYONE.
Good luck.

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