Related
I was flashing the latest iceandfire rom, did a reboot and the Moto logo came up but it never booted. Holding the power button didn't do anything so I pulled the battery. Now there's nothing. The LCD never comes on, can't get into recovery or boot loader. No charging light, nothing...
This has happened to me before and I had it sent back to Motorola. They were able to reflash the phone, I know because I got the same phone back. How they managed to flash it without it powering up is a mystery to me but I know it's possible. Has anyone managed to do this? I would send it back to Moto again but this time, it's out of warranty.
Did you charge with USB cable? I had this once where USB charge completely failed. I just had to use my car charger and that fired the phone back up.
I had this happen to me also...use a Motorola brand (no copies) wall or car charger and leave it plugged in. My MS does this when it gets really close to 0% charged...
Sent from my Milestone using XDA Premium App
I don't think the battery is dead, it was full and I was plugged in while I did the flash. The charge light flicks on and then goes out when I plug any cable in but I'll give it a shot with the moto charger when I get home.
yeah, the phone's bricked... using all factory chargers and cables, it still doesn't power up.
I give up... tried all night to get it to the boot loader. I guess I'll be selling this thing for parts and use this iphone4 I got through Fido retentions until I figure out my next phone
Before you throw it away:
Try getting another (full) battery or another Milestone (to charge it), or something like this: (I am not allowed to post a link, so google: UNIVERSAL BATTERY CHARGER, select the first video in results).... charge it, then re-insert the battery and try to power on device holding d-pad UP + pressing power button.... it should bring you to bootloader mode, then connect usb cable and use RSDLITE to flash the appropriate SBF for your device and region..... and for ROMS (SBFs) google: milestone sbf, select the first link in results.... hope it helped... cheers....
Does the "McGiver" jumpstart thing using a usb cable with the device end cut and keeping some of the wires connected to the device in the battery compartment work on Milestone? I know a friend that could "unbrick" his Defy using this method....
Do you have a link? I remember reading this somewhere as well. It's worth a shot, not like the thing can be more dead. I still don't think it's the battery tho, it was full when I performed the flash.
Nevermind.... I found it, it didn't work... lol... oh well..
Sometimes the batteries memory will glitch
Not the battery, it was full when I did the flash and I tried jumping the battery terminals with a USB cable. It was good while it lasted but I already picked up a BNIB Captivate for $300 off Craigslist.
Anyone know what a Milestone sold for parts would be worth? It's about a year old and I would say the condition is 8.5-9.0/10
baoli said:
Not the battery, it was full when I did the flash and I tried jumping the battery terminals with a USB cable. It was good while it lasted but I already picked up a BNIB Captivate for $300 off Craigslist.
Anyone know what a Milestone sold for parts would be worth? It's about a year old and I would say the condition is 8.5-9.0/10
Click to expand...
Click to collapse
Before you sell it, take out the battery, SIM card and memory card, then leave it for AT LEAST 5 days. Then try again.
I have a similar problem with my milestone, at first I thought it was dead, then after a week I tried again (just on the off chance) and was able to get into the bootloader menu and reflash it.
There is something inside the Milestone that holds charge for several days, and pulling the battery for at least 5 days seems to clear it. This has happened 3 times with mine, and each time I was able to get it started again.
This may not work for you, it depends on exactly whats wrong with yours, but its worth a try.
there is a post from a guy looking for the motherboard... u might want to see that... sorry for ur device
Hey all,
I got my Droid 4 a month ago and rooted it. It ran out of power while I was outside. When I tried charging it, a battery icon with a question mark comes up. I can't boot to Safestrap, and when I go to Fastboot, it says "Battery Low -- Cannot Program".
The phone doesn't turn on unless I plug it into the wall charger. If I plug it into the USB port on my laptop, the green LED comes on, but it won't turn on. I can boot to Android recovery, and I tried formatting /data and /cache, but that didn't help.
Funny thing: I can keep the phone in Android recovery, leave it plugged in, and it charges up enough to stay on for a while when I unplug it.
Now, I know about the Macgyver trick, and I'd like to give that a shot. iFixit has a fantastic teardown of the Droid 4, but unfortunately, removing the battery would very clearly void my warranty (although I guess having Safestrap voids that already), and I'm worried about doing permanent damage to my device. Are there any solutions besides "beg Verizon for a new phone"? Has anyone tried Macgyvering a Droid 4?
Curious, if you do BP Tools, does it drop you into Safestrap? I know mine does, and then maybe you can change some settings. Also, you could try to make a "Factory Cable". I know I made mine from my old OG Droid dock as it had the 5 wire jumper, and just jumped the 2 wires and it allowed me to flash w/o a charged battery.
I would ensure that the charger is putting out 5.1v and 850mA as my d4 won't charge or power on after the battery dies unless its with the factory charger or one that meets these specs
Sent from my DROID4 using XDA
Soulmech said:
Funny thing: I can keep the phone in Android recovery, leave it plugged in, and it charges up enough to stay on for a while when I unplug it.
Click to expand...
Click to collapse
Have you tried leaving it plugged in for an extended period of time, say overnight, and see if it'll boot up?
gdeeble said:
Curious, if you do BP Tools, does it drop you into Safestrap? I know mine does, and then maybe you can change some settings. Also, you could try to make a "Factory Cable". I know I made mine from my old OG Droid dock as it had the 5 wire jumper, and just jumped the 2 wires and it allowed me to flash w/o a charged battery.
Click to expand...
Click to collapse
Just tried BP Tools. It lets me drop into Safestrap, but Safestrap won't load due to the battery issue.
Hope you don't mind me asking, but what's a factory cable? Is it just a USB cable with the B end cut off, and the black and red wires stripped? My issue with jumping the device/battery is that I'm unable (or supposed to be unable) to remove the battery, so any solution along those lines would have to allow me to keep the battery in place. Otherwise, my warranty is voided.
I know root voids it, but I'd have a better chance of sneaking that by than an obviously-moved battery.
dbreezy187 said:
I would ensure that the charger is putting out 5.1v and 850mA as my d4 won't charge or power on after the battery dies unless its with the factory charger or one that meets these specs
Sent from my DROID4 using XDA
Click to expand...
Click to collapse
I'm using the charger that came with the phone. It says 5.1V/850mA on the side.
bdbraaten said:
Have you tried leaving it plugged in for an extended period of time, say overnight, and see if it'll boot up?
Click to expand...
Click to collapse
Tried it last night. Left it in recovery for a good 8 hours or so. No dice.
Did you try opening it, then removing the battery? If you pull up too hard with out a removal tool, the glue is strong enough to allow the battery to bend and break internally, causing this error. Might check if another battery works, there are some available online if you search.
nequeelrey said:
Did you try opening it, then removing the battery? If you pull up too hard with out a removal tool, the glue is strong enough to allow the battery to bend and break internally, causing this error. Might check if another battery works, there are some available online if you search.
Click to expand...
Click to collapse
Isn't the reason the battery is non-removable because the type of battery chemistry used can explode of that type of damage occurs? Or do they just hate us?
Has anybody ever been turned down for warranty work that is hardware related, even if they are rooted, etc? I've never heard of it happening...
If OP get a dud battery, s/he should just get it replaced by Moto. They shouldn't have to try to replace it themselves.
Try the instructions from this thread and let us know if it works...
http://forum.xda-developers.com/showpost.php?p=23678683&postcount=1
The OP said they tried the BP Tools method but it is disabled due to Safe strap using that as the trigger for its bootstrapped recovery.
Using a factory cable would allow you to boot the phone and either flash the stock firmware or uninstall Safe strap and let you charge the phone while in BP Tools mode.
That is the only safe a certain way to recover the device. Hot wiring the battery with a USB cable cannot be considered safe, but will work if you want to fix it yourself without a factory cable.
Using a factory cable to flash the full XML.zip with RSD Lite is the first thing a technician would do to restore it if it was returned under warranty anyway, after checking for physical damage of course.
I've got a few factory cables laying around and would be more than happy to send you one, let me know. Just cover the postage and you'll be flashing in no time.
So to update: I have an insurance policy with Global Warranty Group, and I filed a claim with them, which got me a new device (instead of a refurb). So, I suppose the issue is moot.
Rick#2 said:
I've got a few factory cables laying around and would be more than happy to send you one, let me know. Just cover the postage and you'll be flashing in no time.
Click to expand...
Click to collapse
I would be grateful if you could send me one. I will PM you to figure out details on paying you for postage.
The same thing is happening to me and I have Droid X, any help?
Will BP work after removing safestrap from the advanced menu? If so I think you could use that link to charge from BP.
Sent from my DROID4 using xda premium
usb cable splice works
Just chiming in here to confirm a spliced usb cable will charge an xt894 battery. my situation was pretty much an xt894 with a wiped system (therefore, unable to charge) and not enough battery to fastboot. if I plugged it into a charger or a 5v usb slot from my computer just a green led would show on the front, but no charge. I removed my battery, cut a usb cable in half, and hooked up the wires to the coresponding terminals on the battery (which are clearly marked) and it charged up just fine and I was able to fastboot.
Not the prettiest solution, but it really helped me out when I absolutely needed to charge in order to fastboot, although it will void your warranty if that's important to you.
I currently have a problem where the question mark shows in the battery while charging and I'm unable to boot into OS or safestrap. I'm not at home right now, but I have an extra battery that I'll pop in later to see if that changes anything, or has enough juice to fastboot.
This morning my wife woke up to no battery charge, because I stole her charger in the night. But she has the question mark even though the phone was working fine last night! I wonder, considering I left the USB cord plugged in on the D4 end when I took the charger (to use my cord) could I have screwed something up? She's going to leave it in the OEM charger all day at work, but the quesiton mark worries me.
My question is, if I do the cut cord trick to manually charge the battery at the terminals, does that help recover it so that it can be charged via regular means? Or is it just a way to get the data off the phone? Phone is stock 4.1 with root.
Hello,
First off, I have googled over the last 3 days for a fix, I have also searched these forums so forgive me if I have overlooked something.
I got a ReFurbished Droid 3 as a replacement for my old device(HTC Trophy) from Verizon Tech Support. I can not keep this device powered up! I have factory reset from within Privacy, and also from recovery. The device does this at random times and within 3 minutes of me pushing the power button. Sometimes during bootup(Where the Red Moto logo is) it will shutdown. Sometimes during the boot animation. Finally, if I somehow get the lucky chance of making it into the launcher, I usually get 30 seconds or 2 minutes. I tried to verify that the battery is working by downloading and installing a Battery app to check the voltage and see if the battery is bad, and there is no significant drain happening when not charging. Also, in the fastboot menu, Battery Status says "OK". So I have narrowed this down to being a PHONE issue and NOT a battery issue.
The device is on the 5.7.906 or w/e the newest firmware is. The phone does not feel hot. Also, in the recovery menu, I could probably leave the phone on that screen forever or until the battery would drain without the first reboot.
So the questions:
1. Is there a fix for this?
I fear that the replacement Droid 3 that is being sent to me is going to do the same, seeing as to how I got a replacement Trophy and it was doing the same as my old Trophy(Loved this phone). So this is going to be the 3rd device that Verizon has sent me and I really need a phone for work.
2. If I can install a custom ROM, would that help at all?
If this is a software issue, I would imagine grabbing any of the roms would fix this phone.
3. I know this is a known issue, but are there clues to maybe point towards a fix that needs to be done?
Maybe if I knew what the problem was(e.x. line 32 of build.prop says 'y' instead of 'x') and no one knew how to fix that, I could try to figure a way out to fix it.
Thanks for the help,
-Peperm1nt
if it's hardware, send it back
I would try the one click 906 sbf, but battery needs to be charged
http://forum.xda-developers.com/showthread.php?t=1686911
does it go into charging mode when turned off then connected to wall charger
Sent from my XT862 using xda premium
yes, it goes to the charging screen when it is plugged up while powered off and shows 100%. I'll give the SBF a shot. A different device is being sent out and should be here Monday. Thanks.
ok, good that charge screen works
one thing you could do, is see how long battery lasts, in android recovery or AP Fastboot
should be hours, not really sure, though
Well, I was going to try and SBF but I don't wanna chance it now.. I did a Fastboot test and the device still randomly shuts down. Couldn't make it past 2 minutes. Guess I'll wait on the other phone.
my guess is battery is bad, bad connection, or hardware failure
Sent from my XT862 using xda premium
yeh thats what im assuming as well. another battery should be here mon or tues.
Verizon Tech Support
Click to expand...
Click to collapse
isn't that an oxymoron?
For real lol, this will be the third device in 2 weeks.
Well, i got the battery issue resolved. Now I'm not getting data on the thing for some reason.. any ideas? Set to CDMA and data is enabled. Lol problem after problem with Verizon.
Sent from my DROID3 using Tapatalk 2
and that phone' esn is active on your account, and not another phone
you can make calls
tried *228
Sent from my XT862 using xda premium
So I seem to have a strange problem; my phone seems to be unable to charge my battery beyond let's say 10%. For the first couple of minute when I charge the phone via a usb connection with my pc; it displays a battery filled about 5% accoumpanied by a yellow triangle and a black exclamation mark in the triangle. Then after some times of leaving it in the pc; it does show the original battery screen, a battery filled up to about 10% with five black/grey dots underneath it, and one-by-one these dots light up.
I am on a rooted xxla4 rom with the accompanying kernel..... (I can't perform a "wipe battery stats from this CWM version" and I would like to stay on this rom, because it at least a bit like the stock rom, since I don't know whether with this battery situation I will ever get enough battery to install the stock rom again with odin 3.04 )
**Originally I was a while on Asylum 10.1, but then I tried out Parandroid 2.99 beta and to improve the performance I installed Rhythum kernel, when I was a Asylum about two days ago and everthing still worked properly I had about 7 hours of battery life and my phone charged (with the wall charger) to about 100% in three hours. I can't imagine a battery to break within 72 hours and I also can't imagine Rhythum kernel or Parandroid to have caused this, but if I am wrong PLEASE CORRECT ME.
Hi,
If i were you, i'd flash a kernel that supports remove battery stats and remove them.
If that doesn't work, you could try to flash your rom again, but this one is tricky...
because your phone doesn't charge further then 10%.
I don't know about the rom you said, but use a rom without aroma to be sure the least battery is drained...
I hope this will help you.
Good luck.
Cheers,
Kreekhoorn
**Not to forget to keep your phone into the charger (wallcharger) while flashing, just to save battery.
Do a battery calibration using apps in the store, may be the 10% is 100%
Sent from my GT-N7000 using xda app-developers app
Well, the 10%, regretfully isn't a 100%, because the phone kicks me out after about 5 minutes, because it says the battery is empty. I also can't use the battery calibration, because these apps say the phone isn't fully charged so they close.....
(flashing a kernel is possible, but because I can't get into the phone anymore; the battery now remains dead. It seems I am quite cornered now)
**But do you guys think this problem is purely battery related or do you think the phone itself is broken, I mean if just the battery is broken, I might just get a new one, but I don't want to buy a battery to find out the phone itself is actually broken....:crying:
I would first try a different battery
I will need to buy one either way, since I don't own a spare battery and don't know anyone with a spare battery...
**Recently I tried to flash Asylum back on my Note, because it had a kernel which is able to remove the battery stats, but Mobile ODIN got stuck at about 12% of flashing the rom-> so now when I put the phone into the charger, it does not get beyond the picture of the battery with the loading sign within; does this mean the phone is broken? And are you still able to charge although the phone's UI does not show the battery is charging....(So does the battery still charge without the loading interface on the phone?)
->Also when buying a new battery do they at least come a bit pre-charged or are they sold completely empty? Does anyone know anything about this?
Keep the charger plugged in with the phone off for a couple of hours. Download a good custom rom. Boot into recovery and most uab storage. Copy the rom on to your phone. Perform all wipes and installation the new rom.
The new battery comes with a little charge in it.
Thanks for the advice, I have bought a new battery. It is shipping to me; I hope this will resolve my problems (key will be whether the battery is already charged a bit, because I don't know if it will charge in my phone. Since I don't have a rom installed (mobile odin seems to have deleted my rom, but did not continue to install the new rom.....)) Fingers crossed!
(I also kept the charger in the phone some time, but it just does not want to charge; in the very few times I can enter download mode, I get the "can't download battery is too low" message)
->I will let let you guys know if something changes!
There are external chargers which are pretty cheap. This will help in worst case scenario. Anyways good luck mate
New Battery just charges 3% in one hour
So I recieved my new battery, and flashed a new rom, but I seem to have an other strange problem; I let the phone charge for about an hour now, and the battery just went up by 3 percent. Has anyone else seen this kind of behaviour with a new battery (the store from which I bought the battery said it was an original battery -> http://www.mobilesupplies.nl/battery-samsung-galaxy-note-n7000-eb615268vu-p-13527.html (link to the battery I bought))
->To put this in perspective the battery I previously had (which is apparantly broke now) charged to 100% from 0% in just 3 hours.....
try a few charging cycles and then check the charging time
This probably is a bad question, but I suppose it is better to ask than just to assume; does anyone know whether clearing my battery stats will improve the rate my phone charges my battery? I assume the phone remembers the battery stats taken from my previous battery, which might influence its usage of the new battery?
I don't think so as it's regarded useless clearing battery stats in recovery.. That's why it has been removed from the newer version of Cwm recoveries.
Any how charging the battery to 100% resets that file
The same problems seems to also pop-up with this new battery, I suppose there is nothing else left to do except for sending the phone to the repair center.
->The phone does show something is plugged in, it does detect the usb cable connected to the wall charger which is consequently connected to the power output in the wall. The image it shows (BASED ON THE CHARGE LEFT IN THE BATTERY, so it does not show anything when the battery is empty) is a battery with a yellow triangle and a black exclamation mark inside the yellow triangle (the same icon I got with my old battery)
The battery also does not get hot neither does the phone in the slightest bit; and in my memory, before this problem occured, I remembered the phone getting at least a little bit more warm.
I suppose now all that probably remains is for the Samsung service center to either check the charging circuits and try to fix those OR replace the entire motherboard (which what I assume they will do). I just hope they are not going to make up some excuse about the garanty, because I have always treated my phone with the utmost care....
may be its just the USB module that needs changing.. Samsung should do it.
Well i also juat got a new battery this week. I went for the samsungs spare rather than the mugen extended or the gold battery.
My old battery got swollen and its because of my fault, i used to keep it on charge throuhout night to get 100% in the morning but i was surprised coz despite being in bad shape it was giving me a goos battery time. But after a discussion here on xda i got a new battery and i am happy now coz its giving me 30% more time plus i got extra power now
Sent from my GT-N7000 using xda app-developers app
I have the same problem. Does any one have a fix?
When you put your micro usb cable inside your note's usb port, does it wiggle? If so there is nothing else you can do, but to sent your phone to Samsung for warranty. They will fix the usb port and maybe even replace the motherboard. And remember don't wiggle aroubd your phone when it is on the charger or usb plug next time....
My droid 3 will not boot, if I plug it in to my computer, it will not turn on and it will show no screen, it all happened after I restored my phone on a low battery. It is missing certain files like the bootloader so i can't restore the rom on the phone. What should I do?
trevorjanssen12 said:
My droid 3 will not boot, if I plug it in to my computer, it will not turn on and it will show no screen, it all happened after I restored my phone on a low battery. It is missing certain files like the bootloader so i can't restore the rom on the phone. What should I do?
Click to expand...
Click to collapse
Maybe it needs to charge. Plug it into a wall socket.
Well I need to get the phone back up and running and the bootloader as well as the charging program is missing. I have a brand new battery for it. It is fully charged.
I got the phone up and running
trevorjanssen12 said:
I got the phone up and running
Click to expand...
Click to collapse
So what was the problem
jithudigitised said:
So what was the problem
Click to expand...
Click to collapse
The problem was when I originally tried to flash it... it failed due to dead battery... WORST MISTAKE EVER... so I purchased a fastboot cable and tried to get the phone up and running but it was mounting the device in windows as OMAP4430 so I tried again last month and I got it back up and running with the latest version of android... the one that came with the device.
I AM SO ANGRY AT THIS PHONE.. IT WILL NOT EVEN BOOT IN TO ANDROID!
trevorjanssen12 said:
The problem was when I originally tried to flash it... it failed due to dead battery... WORST MISTAKE EVER... so I purchased a fastboot cable and tried to get the phone up and running but it was mounting the device in windows as OMAP4430 so I tried again last month and I got it back up and running with the latest version of android... the one that came with the device.
Click to expand...
Click to collapse
I'm having a similar issue with trying to fix a friend's phone that only displays the "Dual Core" logo when plugged into the computer. The computer itself doesn't appear to register that the phone is connected so doesn't show up in device manager that I can see. Plugging into a wall outlet doesn't light the device screen up, only the computer (Win7 box). I believe he dunked the bootloader, and it's bricked, but I'm trying to fix it anyway. Anyone reading this, I would appreciate any useful pointers or suggestions. Thanks all.
bwpoersch said:
I'm having a similar issue with trying to fix a friend's phone that only displays the "Dual Core" logo when plugged into the computer. The computer itself doesn't appear to register that the phone is connected so doesn't show up in device manager that I can see. Plugging into a wall outlet doesn't light the device screen up, only the computer (Win7 box). I believe he dunked the bootloader, and it's bricked, but I'm trying to fix it anyway. Anyone reading this, I would appreciate any useful pointers or suggestions. Thanks all.
Click to expand...
Click to collapse
battery maybe dead, if software is corrupt/soft bricked, phone will not charge battery
get a Motorola Factory Cable Adaptor by Team Black Hat or Battery Desktop Charger for Motorola Droid 3 XT862
sd_shadow said:
battery maybe dead, if software is corrupt/soft bricked, phone will not charge battery
get a Motorola Factory Cable Adaptor by Team Black Hat or Battery Desktop Charger for Motorola Droid 3 XT862
Click to expand...
Click to collapse
That occurred to me as well, I'm going to first see if the local Verizon store can charge it (or even replace it) for free. My friend actually did manage to score a power cable, but I'm not convinced yet that that is what I need (since I'm getting nowhere with it). I'd like to eliminate the battery as an issue if possible first before spending any money.
bwpoersch said:
That occurred to me as well, I'm going to first see if the local Verizon store can charge it (or even replace it) for free. My friend actually did manage to score a power cable, but I'm not convinced yet that that is what I need (since I'm getting nowhere with it). I'd like to eliminate the battery as an issue if possible first before spending any money.
Click to expand...
Click to collapse
Verizon will not replace battery for free, if phone is more than 1 year old
The software that charges the battery is very easily corrupted, can be reflashed with firmware, but need a charged battery.
The TBH factory cable adaptor will power the phone direct from usb port, no battery is even needed, then firmware can be flashed and charging will work again.
sd_shadow said:
Verizon will not replace battery for free, if phone is more than 1 year old
The software that charges the battery is very easily corrupted, can be reflashed with firmware, but need a charged battery.
The TBH factory cable adaptor will power the phone direct from usb port, no battery is even needed, then firmware can be flashed and charging will work again.
Click to expand...
Click to collapse
I've actually gotten a battery in the past for an obsolete phone, but out of packaging and possibly used. My friend acquired a power cable (not sure from where) which just lights the screen as described above (with or without battery installed), but turns off as soon as I unplug it, so I have my suspicions about the usability of his cable. I struck out with the local Verizon store, so will just order the wall charger and charge the battery next. Crossing fingers... Thanks for supplying that link tho, that's the one I will use.
Follow-up: It took 3 weeks to receive that battery charger from Singapore of all places, but it worked. I didn't charge it up all the way, maybe just to 50%. The phone with battery immediately was able to boot into fastboot. Using rsdlite and motohelper installed, I had the phone back to fully functional within 15 minutes.
Sent from my SCH-I605 using Tapatalk
Great, thanks for the update.
---------- Post added at 08:21 AM ---------- Previous post was at 08:17 AM ----------
One thing you should check.
Is the battery bulged on one or both sides?
If you lay on a table, does it spin like a top?
If so battery should be replaced.
sd_shadow said:
Great, thanks for the update.
---------- Post added at 08:21 AM ---------- Previous post was at 08:17 AM ----------
One thing you should check.
Is the battery bulged on one or both sides?
If you lay on a table, does it spin like a top?
If so battery should be replaced.
Click to expand...
Click to collapse
No, the battery was/is fine (in fact, fully charged afterwards it lasted 2 days on standby). I think my friend probably was just trying to flash a new ROM and didn't notice he had such a low charge. Still not sure why the cable he bought didn't provide the necessary charge to recover, but that's what you get sometimes with aftermarket equipment I guess. Still, it's good to know that is a possible solution for someone else down the road.
sd_shadow said:
battery maybe dead, if software is corrupt/soft bricked, phone will not charge battery
get a Motorola Factory Cable Adaptor by Team Black Hat or Battery Desktop Charger for Motorola Droid 3 XT862
Click to expand...
Click to collapse
I already have this and I did not get it working so I got a DROID 4