Database Develop

HTC Vivid Wont Turn On!?

Soo my phone just died and I plugged it into the charger. I left for like 10min came back and it didnt turn on.
I plugged out the charger and put it back in, then the orange like would light up for about 5 seconds then turn back off. Right after that my home, menu, back, and search button would vibrate everytime id touch them.
I tried to take out battery for 5min then insert it back in and turn it on.
Still a blank screen.
Everytime I plug in the charger into the phone. Light would come up, go away, then buttons vibrate.
Anyone have a solution for this problem?
Will be much appreciated! :good:

Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.

etownrider89 said:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
Click to expand...
Click to collapse
I dont think I have a warrenty. Do you really think its the battery?
One time it successfully turned back on. I cant remember how I did it... lol

Yea its definitely the battery. I left it plugged in alllll day and nothing. It would flash for 10 seconds then turn solid for 5 then turn off. Bottom buttons would have that haptic feedback. But screen wouldn't turn on. I put the new battery in about 3 hours ago after getting off of work (they fed exed) it. And it has worked ever since. P.S. If you have att you are always under the standard manufacturers warranty for one year from purchase date. It doesn't hurt to call and ask or take it in.
Sent from my HTC PH39100 using xda app-developers app

It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..

Well if it's the battery just order an anker battery off amazon. Anker is actually a great company and I have 2 anker batteries right now as spares as well as an external anker power bank for instant charging purposes.
Sent from my HTC Flyer P510e using XDA Premium HD app

zRadiz said:
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
Click to expand...
Click to collapse
Yea probably the battery. HTC will most likely send you a new one for free if you let them know what's going on. Or just go to your local AT&T/Bell/Rogers/etc store and they'll get you a new battery.

http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.

I've had my battery die several times with no issues. Of course since I have backup batteries and external chargers I just swap the battery and its all good
Sent from my VTC HIVID using the xda app

I had a similar problem a couple of months ago. Battery ran out, so I put my phone on the charger. Orange light came on for maybe 3 seconds, then the orange light would continually flash, must have happened all night once and it didn't gain any charge... Every night afterwards for about a week it was doing the same thing, only way I could fix it every time was to alternate battery pulls with unplugging the charger until the orange light stuck on. It took half an hour to get it to stay on sometimes.. But, since I've been using my new battery I've had no problems at all, even with the old battery, I try to circulate batteries all the time.. I'm at a loss as to what's causing my (old) issue. Lol, just remembered something silly and probably unrelated, but I think the problem stopped around the same time my original battery went through the wash.. I know I shouldn't be using it, but it seems to hold charge better as well this is not a recommendation to go out and run batteries through a washing machine cycle though ;-) just saying
Sent from my De-Sensed HTC Vivid using xda premium

So stupid these batteries. My dad's vivid hasnt had this issue, mine has, it did the exact same thing, I put my battery in his it wouldnt charge, put his in mine, it booted. I bought a new battery. White HTC vivid.

glad I found this thread I am having the same issue on my vivid. I unplug and pull battery but when trying to reboot orange light flashes a couple seconds and I just get feedback from the keys. I got it to work yesterday but I went ahead and turned it off and now I am back to nothing. See if replacing battery works. Do any other HTC batteries work or only ones specific to the vivid?

Potential Fix
Alright, had same problem as the OP and got my phone to turn back on by following these steps:
Plug in the phone, (get the brief orange light / Softkey vibrates) and let sit for about an hour.
Remove phone from charger.
Remove battery from phone.
Wait for about 30 seconds.
Insert battery into phone.
Do *NOT* plug the wall charger back in yet.
Attempt to power on phone.
Mine fired up to the HTC logo, and I was able to plug the charger back in. When it got to the home screen I had 28% battery life, so I'm pretty sure its charging even though its not turning on.
I'm not trying to suggest it isn't a bad battery. Or hardware. Or the universe hating you. I'm just letting you know what worked for me in the hopes it helps someone else.
Also, I haven't had the luxury to try and replicate these steps as a 100% success rate. I'm really not trying to let the phone die completely.

I just posted the same question about this strange thing a few minutes ago, only to realise someone was having similar problems.
I'm located out the US so i'm hoping one these shops have a battery for this phone.
I'm going to try g33mt4z method and try battery pull with the power on and see if that helps cause i have no other alternative for a battery if non is on island and I'll have to order one online
thanks
G

Clockworkmod does not work for power off charging...
Switch to twrp
Sent from my Vivid 4G using Tapatalk 2

Ok guys I think I got it.
What I did was
Take out the battery
Put the batter back in
Plug in the charger
When the light come on hold down Vol down and power button
When phone boots to bootlader choose recovery
you will get white HTC creen, leave phone plugged in for a while 30 mins or so
then while leaving charger plugged in attempt to power phone pn
phone should boot regularly
Finally.... don't let phone battery run down or get external charger or change to twrp as one person suggested.
I'm just glad that I was able to get my phone booted, as I live outside the US can't go to an ATT store and HTC phones aren't the most popular here.
I'm wondering if I should order a battery from Amazon just in case

[Q] HTC Vivid won't charge or turn on

As the title says, my HTC Vivid won't turn on, charge or anything. The orange light that says it's charging doesn't turn on, buttons don't vibrate or anything. It shouldn't be bricked because I haven't done anything to brick it. I was using Xbox Smartglass on it, I locked the phone and went back to my game, about 15 minutes later I tried to unlock it and it did nothing. The battery shouldn't have been dead because I charged it the night before. Any suggestions or help please?

Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2

rignfool said:
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
I haven't done any modding to it, and I have no clue what twrp and CWM are, sorry. I'm new here.

Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2

rignfool said:
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
LOL The reason I got a Vivid is because he gave it to me. Sadly, I was hoping there would be a technical solution instead of trying a new battery. I've got one ordered though. :/

Some have bad batteries.
Mine started doing the same thing. For a while I thought the battery life on Vivid was horrible compared to the Aria I had at the time. Then it progressed and one day finally quit completely and would not take a charge from any charger I had. So, being a techhead I decided to probe the battery with a multimeter and it showed very little voltage, so low I guess the charger wouldn't even recognize or try to charge it.
So what I did was take a battery charger I had for a walkie talkie radio and touched the leads to the battery for 3-5 seconds or so, put battery back in phone and it would then charge. I did this a few times until I could get to ATT store and the guy ordered a new one through warranty. Haven't had a problem with the Vivid since.

Same Problem
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.

krekol said:
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
Click to expand...
Click to collapse
That sounds like a royal pain.
Could it be the changer or its USB cable? Work some contact cleaner into the power button?

I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?

Even if the power button was bad the phone should still charge a battery. I have a charger that will charge the batteries without the phone so I know the batteries are charged. I have several different chargers and none of them will show the phone charging. I even tried connecting it to my computer. The phone is dead, I guess I am going to have to crack it open and see if anything has come loose inside. I really like this phone and am going to hate loosing it. I paid a lot for this phone. That shinny penny I paid to get this phone was my favorite.

Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.

stuffed_tiger said:
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Click to expand...
Click to collapse
That sounds like you lost your boot image... try flashing a new one that you know works... and if it won't charge with power off... sounds like you have CWM installed... switch to twrp...
Sent from my Vivid 4G using Tapatalk 2

lowfatmilk said:
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
Click to expand...
Click to collapse
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .

krekol said:
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
Click to expand...
Click to collapse
That's the definition of a bricked phone, was what i meant. No screen, no led, no button function, no sign of life, and from no explicable cause.
Android phones don't have real on-off switches that directly disconnects the phone from power. Its failure to manifest signs of life doesn't absolutely indicate irreversible hardware failure. There's a bit of a chance it's firmware.
Aside from the power button, Android phones can be controlled thru the USB port.

I took your advise and plugged the phone into the computer and left it over night. This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.

If the screen lights up like that... there is power to it...
Sounds like you have dirt in your power button... or the button isn't making contact...
Time to disassemble and check the power button...
Sent from my Vivid 4G using Tapatalk 2

krekol said:
This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
Click to expand...
Click to collapse
Yeah, that part where the phone was seen by the desktop, and then not, can have something to do with the Windows drivers. Most of the folks on these forums know what's with this stuff better than me; i usually have to tell windows to stop the hardware, disconnect and reconnect the phone USB and start the connection up again, every time before i do one set of commands, like put the phone into bootloader and download a kernel image into it.
There's a Vivid unbricking project over in the dev subforum, you must've seen that. Whether or not you get your phone working again, i hope it'll be a productive journey for you.
i was perfectly happy just messing with apps until i bricked my tablet; that got me into all this device unlocking and rom burning and fun stuff. It's too bad the Vivid isn't simpler to hack.

my phone cant boot to desktop after i flash the kanel
my phone cant boot to desktop after i flash the kanel please can you help me

9 times out of 10, if the phone will not turn on at all it is the battery. For some reason, the Vivid will occasionally stop seeing the battery. I have fixed this on mine when that happened by using an external charger. That worked because my battery was actually OK, the Vivid just wouldn't charge it or even see it. Once it was charged it was fine. If your battery really is dead (sounds like it might be the case), get a new battery. There is a 2000 mHr battery on Amazon that is not too much worse than the original (when new).

I had the same issue once, it turns out that I fixed it using a external charger

Phone won't turn back on.

I just hit the restart button and it won't turn back on. Took out the battery/s-pen/sd card/sim for a while and nothing. Not rooted or have been. Can't access any type of recovery or download mode. When ever i try to charge the phone there is no notification that the battery is charging. It died on me around 90ish percent.
Any idea whats wrong?

Largan said:
I just hit the restart button and it won't turn back on. Took out the battery/s-pen/sd card/sim for a while and nothing. Not rooted or have been. Can't access any type of recovery or download mode. When ever i try to charge the phone there is no notification that the battery is charging. It died on me around 90ish percent.
Any idea whats wrong?
Click to expand...
Click to collapse
Have you tried booting without the SD card installed?

agent929 said:
Have you tried booting without the SD card installed?
Click to expand...
Click to collapse
Yes. removed everything except for the battery and still to no avail.

Largan said:
I just hit the restart button and it won't turn back on. Took out the battery/s-pen/sd card/sim for a while and nothing. Not rooted or have been. Can't access any type of recovery or download mode. When ever i try to charge the phone there is no notification that the battery is charging. It died on me around 90ish percent.
Any idea whats wrong?
Click to expand...
Click to collapse
Sounds crazy. But in my experience when that happens. Sometimes it can be a bad battery (go to a place and test a new battery) If it powers on, try making sure the device charges. If it does not, then it is definitely dead. Worth a shot thats for sure. Sorry to hear about your bad experience. I as well had a bad brand new in the box Note 3. And let me tell you I have had my fair share of phones. It was the first time in my life I had a DOA on a cell phone. Basically I had touch issues. And would start freezing and flipping out without me doing anything. I hope it gets resolved for you.
PS - Wanted to add if you got your device within 14 days. Demand they replace it with your carrier. If for some stupid reason they do not budge. You do have a warranty. And Samsung should be able to check the device out if it was a DOA. IE If they open it up and see not foul play (Water Damage, physical damage etc) You should be ok.
Best of luck.

I have no idea what happened to my phone. After pulling the battery and trying constantly for over an hour. It just turned on. I hope I never have to deal with that again. My two week return period is coming up soon. Thanks for the help guys. Cheers.
Edit: nevermind it just shut back off and doing it again. Taking it back to at&t.

Largan said:
I have no idea what happened to my phone. After pulling the battery and trying constantly for over an hour. It just turned on. I hope I never have to deal with that again. My two week return period is coming up soon. Thanks for the help guys. Cheers.
Edit: nevermind it just shut back off and doing it again. Taking it back to at&t.
Click to expand...
Click to collapse
Mine did this just now. Reproduced by using Samsung link to transfer movies from my pc to the sd card on my note 3. Odd to say the least
Sent from my SAMSUNG-SM-N900A using xda app-developers app

inmotion said:
Mine did this just now. Reproduced by using Samsung link to transfer movies from my pc to the sd card on my note 3. Odd to say the least Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Just got back from att. They replaced the phone no problem. Was within my two week return. Hopefully I do not encounter this problem again . Next time i will have to send it to Samsung for repair. That will take a month on its own.

[Q] Is it possible to root 4.4.4 T-Mobile Moto X

Hi, so i have problem with my Moto X gen 1 battery, it goes up and down and up and down really crazy, like goes down to 47% then 15 mins later goes back to 50% then 49%- 48%-47% then goes back to 50% for at least 2 times in a row !!!!! that happens everyday. I've tried many ways but they didn't work so i need to root my phone to recalibrate battery by deleting BatteryStat.bin but i don't want to unlock boatloader because i'm planning to return it to Motorola when i get back to the US. I can't find any posts that can help me root 4.4.4 Tmobile without unlocking boatloader. Please help

Gigahyperprime1 said:
Hi, so i have problem with my Moto X gen 1 battery, it goes up and down and up and down really crazy, like goes down to 47% then 15 mins later goes back to 50% then 49%- 48%-47% then goes back to 50% for at least 2 times in a row !!!!! that happens everyday. I've tried many ways but they didn't work so i need to root my phone to recalibrate battery by deleting BatteryStat.bin but i don't want to unlock boatloader because i'm planning to return it to Motorola when i get back to the US. I can't find any posts that can help me root 4.4.4 Tmobile without unlocking boatloader. Please help
Click to expand...
Click to collapse
- At this time, root is not possible on 4.4.4 without unlocked bootloader.
- A quick googling revealed a post from like two years ago on another forum that resembled your problem almost exactly. Unfortunately there were no followup posts. Nevertheless, googling the OP's username reveals he has an active account here on XDA (it's a pretty unique username, I doubt two people would coincidentally choose it). Since you seem to be out of options, you might try PMing him here on xda, remind him of his post from 2012, and ask if he solved it somehow.
the post: http://androidforums.com/lg-connect-4g/597788-battery-meter-going-haywire.html

Wouldn't flashing the SBF or fxz effectively wipe that file? I don't believe recreating that file would solve your issue, but if that's what you want to try, that'd be the closest to accomplish what you're aiming for.
tapa'd on my moto x

chrisp6825 said:
Wouldn't flashing the SBF or fxz effectively wipe that file? I don't believe recreating that file would solve your issue, but if that's what you want to try, that'd be the closest to accomplish what you're aiming for.
tapa'd on my moto x
Click to expand...
Click to collapse
can't find any Sbf file of Tmobile 4.4.4 moto X, just found some 4.4.3 but installing 4.4.3 will hardbrick the phone

I believe letting the phone die and doing a full charge while the phone is off is a means of manually recalibrating the battery
Sent from my XT1060 using XDA Free mobile app

brycekerr said:
I believe letting the phone die and doing a full charge while the phone is off is a means of manually recalibrating the battery
Sent from my XT1060 using XDA Free mobile app
Click to expand...
Click to collapse
it didn't work

brycekerr said:
I believe letting the phone die and doing a full charge while the phone is off is a means of manually recalibrating the battery
Sent from my XT1060 using XDA Free mobile app
Click to expand...
Click to collapse
Gigahyperprime1 said:
it didn't work
Click to expand...
Click to collapse
If you have never done it on your phone, then it is usually suggested to let the phone run until it powers itself off. Use the stock charger (or other 1A charger) to fully charge the phone while it is still powered off. Once it reaches 100% let it sit for at least another 30 minutes. Power the phone on (while still plugged in), once the phone has fully booted, let it sit plugged in for 5 min.
Then Disconnect the AC cord, run the phone until it powers itself off... and repeat the process 3 or 4 times.
If you are still having battery issues, some have even suggested doing a full factory reset, and go into recovery and erase cache/davlik, then perform the procedure.
If that doesn't resolve it, you have a hardware failure with your phone/battery. Seek warranty or other replacement.
Its been suggested by some that once every 3 or 4 weeks you run the phone until it shuts off. Use the stock charger (or other 1A charger) to fully charge the phone while it is still powered off. Once it reaches 100% let it sit for at least another 30 minutes. Power the phone on (while still plugged in), once the phone has fully booted, let it sit plugged in for 5 min. Take it off the charger and go use/charge the phone as normal. This supposedly re-calibrates the internal sensor.
Does it work? I don't have scientific evidence to prove one way or the other. But I did notice a difference with my past devices and their spare batteries. My X is almost 1yr old and I haven't really run into issues with it yet. (but I do run it till dead once every three weeks and charge like that).
As has already been said... if you have 4.4.4 on your phone, you can't root it without unlocking the bootloader. And to be honest, on my older devices, I never saw any battery improvements or changes when deleting the BatteryStat.bin file.

XT1097 turning off when the battery is less than 30%

My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.

I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.

toddsts said:
I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.
Click to expand...
Click to collapse
Thanks for your reply, awaiting more comments/solutions.

Yeah, mine did this @ 12-9% threshold... which really wasn't too bad, but not reliable for general day to day use. You can try calibrating the battery [Google: Calibrate your battery], and seeing if that helps. It didn't for me. Long story short; i went to ebay and bought a broken Moto X 2014 for $30 and i swapped it's battery in my original. I bought many "authentic" batteries on ebay and guess what, they were fakes and never worked. If you chose to go this route, the MOTO X is pretty difficult to open properly without ruining the back. I bought an additional wooden back from China via Ebay. I no longer have this problem, the phone gets to 1-2% before it dies now; which is much more reliable for my use.

wagnerdd said:
My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.
Click to expand...
Click to collapse
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.

yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
Click to expand...
Click to collapse
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?

MoisesPerez said:
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?
Click to expand...
Click to collapse
If it's calibrated wrong this & my solution should work. Or a faulty battery is in place.

yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
Click to expand...
Click to collapse
I tried this and it actually made it worse. My phone would consistently shut off at around 30% (oh, and I can get MAYBE 5-6 hours out of it before it shuts off, so I can never go anywhere without charging cords, VERY annoying!!), so I tried this. For one, the phone shuts but doesn't restart when I am holding the power button during the BU animation, it just shuts off and no matter how long I hold the power button, it doesn't restart. One of the times I did it, I DID get a green LED shining inside the slot at the top which serves as the earpiece for the phone. That time I had to hold the button a LONG time for it to restart. The end result of all of this is now my phone shuts off at around 40%!

Try downloading ampere app and seeing the health of your battery

This is definitely battery problem my friend...nothing can be done except replace battery ...my entire state doesn't have a good customer care to replace this sh#t battery and now am going to change this stupid phone ..am done charging all the day and sudden turn off s too..
Sent from my XT1092 using XDA-Developers mobile app