Database Develop

[Q] Warranty Question

My HERO I'm afraid has died tonight. I picked up it up to take it with me to the bedroom and it vibrated for no apparent reason. I tried to wake the phone as I normally would, but nothing happened. I tried all the normal things to get the screen to power on (double click on Menu and so on) but nothing. I removed the battery and pooped it back in, but nothing. Tried again with the removal and waited about 30 minutes...replaced battery and still nothing so I'm assuming something died
My questions is....since I cannot boot the phone and I am rooted with CM6 can I get a warranty replacement as phone is still under the 12 month period even though I cant revert back to stock?
thanks in advance for any info

You should try running it on AC power (don't know if that's possible for the hero?)
And do you have a friend with another hero? You may want to try their battery to rule that out.
I've always been afraid of this happening to me, so I'm excited to see other peoples' opinions as well.

Also did you try booting into recovery???? And also try a different SD card as well or try booting up without the SD card and the new batt I would also try hope this helps good luck
Root-Hack-Mod-Always™

wildside415 said:
My HERO I'm afraid has died tonight. I picked up it up to take it with me to the bedroom and it vibrated for no apparent reason. I tried to wake the phone as I normally would, but nothing happened. I tried all the normal things to get the screen to power on (double click on Menu and so on) but nothing. I removed the battery and pooped it back in, but nothing. Tried again with the removal and waited about 30 minutes...replaced battery and still nothing so I'm assuming something died
My questions is....since I cannot boot the phone and I am rooted with CM6 can I get a warranty replacement as phone is still under the 12 month period even though I cant revert back to stock?
thanks in advance for any info
Click to expand...
Click to collapse
just so you know, when the hero's battery dies it will take a few minutes on the charger before it will come on. use the AC adapter, NOT a computer USB port. plug it in wait about 10 minutes. then turn it on.

Update
Left the battery out over night and still no go come morning. I read the forum and tried it on AC power and it came on and booted normally after a few minutes. I went ahead and let it charge for awhile and unhooked it and it has worked fine all day.
I cannot figure out what happened as the battery was charged when this happened, but thanks everyone for the replies and advice !

Very happy to hear it working again! The battery has given me many a scare as well.. :X

Glad ur good now but I would go to sprint and have them do a batt test its free and if your batt is bad they should give u a new one emphasis on the should or just buy a new one just my opinion well good luck
Root-Hack-Mod-Always™

[Q] Galaxy Tab Confused About Battery

My Galaxy Tab this evening seems to have started experiencing a rather catastrophic problem. I boot the thing up, and then within a few minutes it powers itself down.
It seems to be confused about how much batter power it's got. I have had it on the charger all day long while I was working. About 15 minutes ago I picked it up to have a play, and the next thing I now it was telling me it had no power and was shutting down.
But I can immediately start it up again without any problem. It boots up and shows almost full charge. However, within a few minutes it shuts itself down. Sometimes I see the battery indicator go flat before this happens.
Actually while typing this up, it has rebooted a couple times. While off it first shows no power on the "off, but charging screen". However, it then quite rapidly goes to full charge (according to the same screen).
This happens while the tablet is both on and off the charger.
Has anyone experienced anything like this or have a clue?
This is, btw, a Galaxy Tab I bought from a Car Phone Warehouse in the UK (in case that makes a difference). It has the stock ROM on it -- nothing done to it except installing way too many apps.
Any tips on what to try to get it back in working order? Perhaps some sort of hard reset? Or is this maybe an actual hardware problem?
(alas, I won't be able to visit the Car Phone Warehouse until Monday...)

I hate to say it but the term "defective" pops into my head.
Have you tried doing a factory reset just in the slim chance that some piece of software is causing this?
The battery on my GT has been great. The issues you are describing sounds like a hardware defect or the actual OS having a problem reading the battery. Neither are going to be good for you.

As a technical care representative with T-Mobile I would have to second that. Anytime the phone shuts itself off and does not reboot on its own typically means a physical power issue such as the battery. If the phone rebooted itself I would say likely a software issue. It never hurts to try the master reset though. My tab is due to be delivered on Tuesday so I am keeping my fingers crossed I don't have any similar issues. Best of luck to you.
-Scottprotege

Dear
1. please try hard reset by
*2767*3855#
remeber that it will erase all your internal storage. Back up all data before do it
2. If this cannot solve your problem, you need to upgrade to latest version
Regards
-------------------------------------
Sent via the XDA Tapatalk App on Galaxy Tab

I wouldnt bother trying to fix it return if you can as it is defective. I bought my galaxy from CPW too have an issue with losing wifi and data connection constantly so i will be paying them a trip for an exchange.

I got the same problem. Just unplugged after a night, it can show me 0 % left and shut down.
And I can turn it on, and then it shows me 100%.
I think it have happend 4-5 times in the last 3 weeks.
Hmmm maybe it's time to upgrade the firmware.
Sent fra min Galaxy Tab P1000 med Tapalot

For how long did it work fine before this started to happen?
Sent from my GT-P1000 using XDA App

Same problem here
I bought my Galaxy Tab on November 3. It worked well for about two weeks but then I noticed that when the battery indicator reached about 40% it would drain the remaining charge very rapidly. It basically went from 40 to 3% right away. Today I could actually watch how the battery indicator gradually went from 75% to 0 in about 5 minutes. When I started charging the battery level was at 91% so I guess the charge is there but the pad doesn't recognize it some how.r

scottprotege said:
As a technical care representative with T-Mobile I would have to second that. Anytime the phone shuts itself off and does not reboot on its own typically means a physical power issue such as the battery. If the phone rebooted itself I would say likely a software issue. It never hurts to try the master reset though. My tab is due to be delivered on Tuesday so I am keeping my fingers crossed I don't have any similar issues. Best of luck to you.
Click to expand...
Click to collapse
Thanks everyone for the advice.
Oddly, within about a half hour of leaving the office last Friday, my Galaxy Tab magically sorted itself out. I do plan to visit the store about the problem and see what they say.
I suspect you are right Scott, and others, that I'll be best to just exchange now while it's still new... Let's see what they say....

Ayern said:
I bought my Galaxy Tab on November 3. It worked well for about two weeks but then I noticed that when the battery indicator reached about 40% it would drain the remaining charge very rapidly. It basically went from 40 to 3% right away. Today I could actually watch how the battery indicator gradually went from 75% to 0 in about 5 minutes. When I started charging the battery level was at 91% so I guess the charge is there but the pad doesn't recognize it some how.r
Click to expand...
Click to collapse
YEAH, Same problem HERE >.< this TAB just run out the battery after i charged it, i charged in the night, unpluged in the morning at 9am (100%), play some games, download with 3G, listen to music, and the indicators show around 60% and i open some games, than it just show 3% need recharged (araund 12pm), weird, need some help here... after i see 3% battery, i turn off n turn on again, and it shown 48% again until now... O.O' Heeeelllppp... >.<

Occasionally the battery dat file becomes corrupt.
Try this ~ With the Tab screen off Press & Hold the Power Button AND place your finger on the screen.
Wait until you see the battery indicator pop up.
Now power down the the Tab and then power back up again.
You should now see a correct battery readout.

Beards said:
Occasionally the battery dat file becomes corrupt.
Try this ~ With the Tab screen off Press & Hold the Power Button AND place your finger on the screen.
Wait until you see the battery indicator pop up.
Now power down the the Tab and then power back up again.
You should now see a correct battery readout.
Click to expand...
Click to collapse
what screen off ? just normal screen off or need to turn off device?
With normal screen off, then placing my finger on the screen while pressing the power button does me nothing. It just normally doing screen on like it should.
Please guide me.

denis_sianto said:
what screen off ? just normal screen off or need to turn off device?
With normal screen off, then placing my finger on the screen while pressing the power button does me nothing. It just normally doing screen on like it should.
Please guide me.
Click to expand...
Click to collapse
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.

Beards said:
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Click to expand...
Click to collapse
I had this '40% to 3%' or '30% to 3%' etc battery problem before. I searched around for a solution and Beards' instructions above was one of them. Unfortunately, none of the proposed solutions worked.
For Beards' above, turning off then turning on the Tab while pressing the screen did not reset the battery stats database.
I tried many proposed solutions... a factory reset, deleting battstat.bin file, 'bump charge method' etc... all did not solve the issue.
Finally sent the Tab to the service centre and they upgraded the firmware. Samsung service centre claims that it is an issue with Froyo 2.2. They claimed Froyo 2.2.1 solves the issue. Can anyone verify??
After the upgrade, my battery problem is gone now, no more irritating '40% to 3%' issue. I am a happy man now... only for the fact that now I have a firmware with a protected bootloader.

greemme said:
I had this '40% to 3%' or '30% to 3%' etc battery problem before. I searched around for a solution and Beards' instructions above was one of them. Unfortunately, none of the proposed solutions worked.
For Beards' above, turning off then turning on the Tab while pressing the screen did not reset the battery stats database.
I tried many proposed solutions... a factory reset, deleting battstat.bin file, 'bump charge method' etc... all did not solve the issue.
Finally sent the Tab to the service centre and they upgraded the firmware. Samsung service centre claims that it is an issue with Froyo 2.2. They claimed Froyo 2.2.1 solves the issue. Can anyone verify??
After the upgrade, my battery problem is gone now, no more irritating '40% to 3%' issue. I am a happy man now... only for the fact that now I have a firmware with a protected bootloader.
Click to expand...
Click to collapse
Yes, I have heard of this being a more wider problem and that as you say 2.2.1 corrects the problem.
Interesting you couldn't sort out the problem by deleting the .bin file as the method I mentioned is supposed to reset this (tip came from a tech at Samsung) and has been used successfully by some members over at Android Forums.
It's also good at reviving a 'stuck' Tab, one which when you switch it on it either will not fire up or stays at the glowing Samsung sign at bootup.

Beards said:
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Click to expand...
Click to collapse
I turned off my tab completely, then place one of my fingers to the screen, while pressing the power button. And NO, there is no battery indicator showing up at all. Rather it goes straight to the samsung intro.
And, why did you say 'hopefully rectify battery dat file". Did this kind of battery indicator thingy happen by chance?
Did you know 'wipe battery stats' method from recovery? Whats strange is, I've tried this method on my tab, and there's no usual status messages showing that 'wipe battery stats completed' or such...

greemme said:
I had this '40% to 3%' or '30% to 3%' etc
Click to expand...
Click to collapse
I currently have this problem too.

You can refer to below links, all related to batteries issue.
http://forum.xda-developers.com/showthread.php?t=924500&page=2
http://forum.xda-developers.com/showthread.php?t=928732&page=3
http://forum.xda-developers.com/showthread.php?t=921848&page=2
You are not alone
Sent from my GT-P1000 using XDA App

I am having this problem since i bought my first tab, i had to sell it off and get another new one. this is my 2nd galaxy tab and i am fedup with it. I am in asia with version dxjm2. Can anyone help me? I have been sending my tab to samsung twice already and all they said was do not download anything from android market. If that is so, what is the point of having a big tablet with nothing in it? Can i get a new replacement from samsung? Please anyone, i really need help.

jeromejeremytay said:
I am having this problem since i bought my first tab, i had to sell it off and get another new one. this is my 2nd galaxy tab and i am fedup with it. I am in asia with version dxjm2. Can anyone help me? I have been sending my tab to samsung twice already and all they said was do not download anything from android market. If that is so, what is the point of having a big tablet with nothing in it? Can i get a new replacement from samsung? Please anyone, i really need help.
Click to expand...
Click to collapse
i Jeremy, if you are adventurous, you can try this http://forum.xda-developers.com/showthread.php?t=986067&page=4 , currently, I am monitoring the status, so far so good. Now, I am doing my second charge after battery drained to 19% (I can't wait for it to go to 0% ). Before did, I will not be able to reach 19% and sometimes, the battery will prompt me to shut down due to battery left 3%, in actual fact, it is 30%.
Regards,

[Q] N1 suddenly dead

Hi,
I have a rooted N1 and has suddenly dead.
The device was fully charged and powered off after half an hour.
I pulled the baterry and tried any button combinations, tried to charge even through USB. The device doesn't boot up, it doesn't start and I can't see the google logo, the charging LED doesn't lights up either.
Is my mobile bricked?
How has the modible been working for months after flashing the ROM and stop working?
Thank you.

Maybe the phone bricked... Or something in the phone broke. Try the reset combination again and try leaving it out of battery or power cable for some minutes
Hope I helped
Sent from my MT11i

fedayn said:
Hi,
I have a rooted N1 and has suddenly dead.
The device was fully charged and powered off after half an hour.
I pulled the baterry and tried any button combinations, tried to charge even through USB. The device doesn't boot up, it doesn't start and I can't see the google logo, the charging LED doesn't lights up either.
Is my mobile bricked?
How has the modible been working for months after flashing the ROM and stop working?
Thank you.
Click to expand...
Click to collapse
Maybe you can try with a different battery? How old is your phone and have you had battery problems?

sphinxcs898 said:
Maybe you can try with a different battery? How old is your phone and have you had battery problems?
Click to expand...
Click to collapse
Hi,
The phone is roughly 4 years old and I haven't had any issue with its battery. In fact, I already have another phone and its battery lasts much less than the N1's. The battery was charged 30 minutes before the mobile dead.
I didn't know the mobile could get bricked even it works for so long time.
Thank you.

fedayn said:
Hi,
The phone is roughly 4 years old and I haven't had any issue with its battery. In fact, I already have another phone and its battery lasts much less than the N1's. The battery was charged 30 minutes before the mobile dead.
I didn't know the mobile could get bricked even it works for so long time.
Thank you.
Click to expand...
Click to collapse
You can try to see if your battery is still alive / if your phone's display is working . I found a thread where the guy did a lot of stuff to his phone to cause the problem. I presume your phone was not subjected to any damage recently?
http://forum.xda-developers.com/showthread.php?t=839431
Is your phone on by any chance and its just that the display is not working?

sphinxcs898 said:
You can try to see if your battery is still alive / if your phone's display is working . I found a thread where the guy did a lot of stuff to his phone to cause the problem. I presume your phone was not subjected to any damage recently?
http://forum.xda-developers.com/showthread.php?t=839431
Is your phone on by any chance and its just that the display is not working?
Click to expand...
Click to collapse
Thank you, I've already checked that post.
The device doesn't power on nor the charging LED lights. I haven't made any change (major nor minor) to the phone before it stopped working. No app installed in the las weeks, no SO upgrade, not a single change has been made.
Thank you again.

Only thing is try another battery like mentioned. It's electronic, sometimes it just die.

baseballfanz said:
Only thing is try another battery like mentioned. It's electronic, sometimes it just die.
Click to expand...
Click to collapse
It's hard to find other guy with the same phone model. It's clera that N1 was a bad business for Google.
I tried another battery and it worked out.
What I really can't understand how people say that my phone could be bricked if it doesn't boot up and the charging LED doesn¡t light, is that possible?, how could I unbrick my phone whether I can't boot it up?
I'm sorry about my ignorance in the mobile phone's world?

[Q]I Can not keep my device to stay powered up.

Hello,
First off, I have googled over the last 3 days for a fix, I have also searched these forums so forgive me if I have overlooked something.
I got a ReFurbished Droid 3 as a replacement for my old device(HTC Trophy) from Verizon Tech Support. I can not keep this device powered up! I have factory reset from within Privacy, and also from recovery. The device does this at random times and within 3 minutes of me pushing the power button. Sometimes during bootup(Where the Red Moto logo is) it will shutdown. Sometimes during the boot animation. Finally, if I somehow get the lucky chance of making it into the launcher, I usually get 30 seconds or 2 minutes. I tried to verify that the battery is working by downloading and installing a Battery app to check the voltage and see if the battery is bad, and there is no significant drain happening when not charging. Also, in the fastboot menu, Battery Status says "OK". So I have narrowed this down to being a PHONE issue and NOT a battery issue.
The device is on the 5.7.906 or w/e the newest firmware is. The phone does not feel hot. Also, in the recovery menu, I could probably leave the phone on that screen forever or until the battery would drain without the first reboot.
So the questions:
1. Is there a fix for this?
I fear that the replacement Droid 3 that is being sent to me is going to do the same, seeing as to how I got a replacement Trophy and it was doing the same as my old Trophy(Loved this phone). So this is going to be the 3rd device that Verizon has sent me and I really need a phone for work.
2. If I can install a custom ROM, would that help at all?
If this is a software issue, I would imagine grabbing any of the roms would fix this phone.
3. I know this is a known issue, but are there clues to maybe point towards a fix that needs to be done?
Maybe if I knew what the problem was(e.x. line 32 of build.prop says 'y' instead of 'x') and no one knew how to fix that, I could try to figure a way out to fix it.
Thanks for the help,
-Peperm1nt

if it's hardware, send it back
I would try the one click 906 sbf, but battery needs to be charged
http://forum.xda-developers.com/showthread.php?t=1686911
does it go into charging mode when turned off then connected to wall charger
Sent from my XT862 using xda premium

yes, it goes to the charging screen when it is plugged up while powered off and shows 100%. I'll give the SBF a shot. A different device is being sent out and should be here Monday. Thanks.

ok, good that charge screen works
one thing you could do, is see how long battery lasts, in android recovery or AP Fastboot
should be hours, not really sure, though

Well, I was going to try and SBF but I don't wanna chance it now.. I did a Fastboot test and the device still randomly shuts down. Couldn't make it past 2 minutes. Guess I'll wait on the other phone.

my guess is battery is bad, bad connection, or hardware failure
Sent from my XT862 using xda premium

yeh thats what im assuming as well. another battery should be here mon or tues.

Verizon Tech Support
Click to expand...
Click to collapse
isn't that an oxymoron?

For real lol, this will be the third device in 2 weeks.

Well, i got the battery issue resolved. Now I'm not getting data on the thing for some reason.. any ideas? Set to CDMA and data is enabled. Lol problem after problem with Verizon.
Sent from my DROID3 using Tapatalk 2

and that phone' esn is active on your account, and not another phone
you can make calls
tried *228
Sent from my XT862 using xda premium

XT1097 turning off when the battery is less than 30%

My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.

I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.

toddsts said:
I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.
Click to expand...
Click to collapse
Thanks for your reply, awaiting more comments/solutions.

Yeah, mine did this @ 12-9% threshold... which really wasn't too bad, but not reliable for general day to day use. You can try calibrating the battery [Google: Calibrate your battery], and seeing if that helps. It didn't for me. Long story short; i went to ebay and bought a broken Moto X 2014 for $30 and i swapped it's battery in my original. I bought many "authentic" batteries on ebay and guess what, they were fakes and never worked. If you chose to go this route, the MOTO X is pretty difficult to open properly without ruining the back. I bought an additional wooden back from China via Ebay. I no longer have this problem, the phone gets to 1-2% before it dies now; which is much more reliable for my use.

wagnerdd said:
My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.
Click to expand...
Click to collapse
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.

yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
Click to expand...
Click to collapse
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?

MoisesPerez said:
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?
Click to expand...
Click to collapse
If it's calibrated wrong this & my solution should work. Or a faulty battery is in place.

yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
Click to expand...
Click to collapse
I tried this and it actually made it worse. My phone would consistently shut off at around 30% (oh, and I can get MAYBE 5-6 hours out of it before it shuts off, so I can never go anywhere without charging cords, VERY annoying!!), so I tried this. For one, the phone shuts but doesn't restart when I am holding the power button during the BU animation, it just shuts off and no matter how long I hold the power button, it doesn't restart. One of the times I did it, I DID get a green LED shining inside the slot at the top which serves as the earpiece for the phone. That time I had to hold the button a LONG time for it to restart. The end result of all of this is now my phone shuts off at around 40%!

Try downloading ampere app and seeing the health of your battery

This is definitely battery problem my friend...nothing can be done except replace battery ...my entire state doesn't have a good customer care to replace this sh#t battery and now am going to change this stupid phone ..am done charging all the day and sudden turn off s too..
Sent from my XT1092 using XDA-Developers mobile app