[Q] About Warranty Issue - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Dear Friends,
Hi im from Philippines. Theres a lot of Samsung Service Center here. I have Galaxy Note 4months old i already Bricked it stucks in factoryfs in Odin. I brought it to Service Center. They asked me what happen im so stupid i answer its stuck in factoryfs and i used odin. They told me your warranty is void because odin. Then they told me to solve we need to change your Motherboard. They gonna charge me for that.
I told them im going pull out my note. Im planning to brought it to other Service Center all of service centers here have different owners.
This is my question Guys...
1. If im going back to other service center then if they ask me what happen im going to tell them i don't know i just press restore factory settings then its stuck. Is this will work guys?
2. I already root it with 2 custom binaries. And my note is battery drained already. If they change my MotherBoard will they going to see the 2custom binaries? If they saw it im dead!
I cant open my note because battery drained already and it wont charge its just keeps on blinking pc and gadget saying firmware upgrade encountered issue. Please select recovery mode in kies.
Please help guys... please answer my question! My note is just 4 months old and it has warranty...
Thanks in advanced...
Sent from my GT-I9100 using Tapatalk 2

its okay guys i brought it already at service center...

ryn888 said:
its okay guys i brought it already at service center...
Click to expand...
Click to collapse
Did they charge you for the motherboard

No... i have my warranty. It will expire in February 2013. Just don't tell them the magic word ODIN.
Just tell them i just press Restore Factory Setting then its stuck already...
Sent from my GT-N7000 using Tapatalk 2

I'm having the same problem. It might have something to do with the eMMC bug. How long did they say you will wait till you get your note back?

Related

my phone dead...?

I am wrong flashing firmware I9000 to phone galaxy sl I9003, and then my phone is dead...couldn't boot again.
i also try using homemade JIG, but not happen anything...download mode couldn't show up.....
please help me?
Samsung Service Centre.
you have flashed i9000 bootloader i think, the phone cannot be fixed with ODIN or a JIG.
take it in for repair, find a good excuse because you cannot blame KIES if there was no update. and they may want to know how this happened on such a new phone
i am already come to samsung center, samsung just offering change board of my phone without another solution...
take it !!!
get the new phone and get the **** out of there before the probe you for answers.
and be careful next time such a new phone, dont break it again
Good to you they didnt dig deeper...
Sent from my GT-I9000 using XDA Premium App
what a pity.....
just buy new phone n then need to change board......
did they charge you
my phone is sent to repair centre
will they charge me for the repair if they repair it
whlzibos said:
my phone is sent to repair centre
will they charge me for the repair if they repair it
Click to expand...
Click to collapse
Yes, because you lose the warranty

[Q] i bricked my Samsung Galaxy ace plus.Please help.

:crying:i bricked my Samsung Galaxy ace plus.Please help.
Hey Guys!!!
I have bricked my Samsung Galaxy ace plus (GT7500). I was flashing this custom Atomic ROM.
First I did it successfully. The interface came where it demanded for my google account then i put in the information of my google account. The screen went blank.
Then i restarted it.but it got stuck into samsung boot logo. I even can't go through my download mode or clockwordmod.
so, was not able to use ODIN.
First ODIN Failed in flashing my ROM. then i got pissed off and switched off my mobile.
After sometime when i tried to start it. it went dead. it is even not starting. It is not even getting charged.
I know it is now bricked. Please tell me how to unbrick it.
Please help me.....
suchig8 said:
:crying:i bricked my Samsung Galaxy ace plus.Please help.
Hey Guys!!!
I have bricked my Samsung Galaxy ace plus (GT7500). I was flashing this custom Atomic ROM.
First I did it successfully. The interface came where it demanded for my google account then i put in the information of my google account. The screen went blank.
Then i restarted it.but it got stuck into samsung boot logo. I even can't go through my download mode or clockwordmod.
so, was not able to use ODIN.
First ODIN Failed in flashing my ROM. then i got pissed off and switched off my mobile.
After sometime when i tried to start it. it went dead. it is even not starting. It is not even getting charged.
I know it is now bricked. Please tell me how to unbrick it.
Please help me.....
Click to expand...
Click to collapse
Try this, I know it's for Galaxy Ace, but maybe:
here
Sorry, any of us can help you in this. I guess you can still take your mobile to warranty, since it didn't passed a year yet.
Press the Thamks button if helped.
I did this several times. but didn't got any success.
How about using jig?? if i didnt get success will jig do any harm to my mobile.
or may be i should go to the samsung center and get it done by them.
Anyways thanks for the prompt reply.
suchig8 said:
I did this several times. but didn't got any success.
How about using jig?? if i didnt get success will jig do any harm to my mobile.
or may be i should go to the samsung center and get it done by them.
Anyways thanks for the prompt reply.
Click to expand...
Click to collapse
Go to samsung care centre if you cant fix it yourself
Sent from my GT-S5830 using xda app-developers app
suchig8 said:
I did this several times. but didn't got any success.
How about using jig?? if i didnt get success will jig do any harm to my mobile.
or may be i should go to the samsung center and get it done by them.
Anyways thanks for the prompt reply.
Click to expand...
Click to collapse
if you don't know exactyl how to do use jig, I wouldn't do it, since you may loose your warranty again. I sent my bricked Galaxy Ace that didn't boot to Samsung, and they didn't notice I installed a custom rom in it, so maybe you should try.
I've found a thread like yours, maybe the solutions there will help you
Link here
Well i gave it to the samsung service center. They haven't repaired yet. but they told me that we are completely changing the motherboard which was totally damaged.
Can they find out now that i have rooted my ace plus, after changing the motherboard?? Hope they wont find it......
I am a bit worried about this.
suchig8 said:
Well i gave it to the samsung service center. They haven't repaired yet. but they told me that we are completely changing the motherboard which was totally damaged.
Can they find out now that i have rooted my ace plus, after changing the motherboard?? Hope they wont find it......
I am a bit worried about this.
Click to expand...
Click to collapse
They might or might not. For me they didnt.. hopefuly same for u!! Keep ur fingers crossed!
Sent from my GT-S5830 using xda app-developers app
suchig8 said:
Well i gave it to the samsung service center. They haven't repaired yet. but they told me that we are completely changing the motherboard which was totally damaged.
Can they find out now that i have rooted my ace plus, after changing the motherboard?? Hope they wont find it......
I am a bit worried about this.
Click to expand...
Click to collapse
Naa... They don't!!! Once the phone went off(bricked) no one would be able to find what happened before. But even if they enquire about it, behave as if U R a NOOB to all this. This's all what U need 2 do!!
Be cool & have patience!!
EDIT: Also, motherboard is not damaged in most(~all) cases. It can easily be cured by Riff Jtag box.
Sent Via XDA Premium

[Q]Galaxy Ace Hard Brick by flashing s5830i ROM on s5830

[Q]Galaxy Ace Hard Brick by flashing s5830i ROM on s5830.
so my Questions are:
- Will Jig USB work on it?
- what will Samsung Service Center cost/charge?? As mobile was import from other country & its warranty ended 3 months ago also.
- A shop does offer JTag service & its listed on http://www.jtagbox.com/category/jtag-dealers/ how much should i pay them for it??
How it got Bricked?
- by mistake flashed s5830i ROM Retribution beta 4 on s5830
- when selected Restart after Installation Completed, cell phone never turned back On again.
thanks waiting for your responses
I did the same thing to my first phone...flashing a rom while i was tried..didnt see the i...duh.. luckily I got a replacement for free from koodo cause i was within 14 days. Not sure if it can be fixed by the service center or the cost but it is definitely hard bricked. Sorry.
Sadly to say, it is hard brick. I did the same on my phone once, flashed with S5830i and that was it, i tried Odin method, jib USB but it never even turned on. Luckily my warranty was still on course and the phone center never made it to turn on again, so they replaced the motherboard for a new one and it worked. I never tried the riff jtag but i've heard is the only method to bring a phone to life after hard brick. Good luck
If your phone is still in warranty and it does not turn on at all
Just go to service center act all nooby and tell them I was using the phone and suddenly it switched off and did not switch on again
They will never be able to figure out it was rooted or anything
- - Greetings From India
jumbobombo said:
If your phone is still in warranty and it does not turn on at all
Just go to service center act all nooby and tell them I was using the phone and suddenly it switched off and did not switch on again
They will never be able to figure out it was rooted or anything
- - Greetings From India
Click to expand...
Click to collapse
i got it fixed, got it JTag install for Rs1000 in Lahore, Pakistan.
my warranty ended few months ago.

[Q] How to Unbricking Hard Bricked Samsung Galaxy Ace

Hey Guys,
I have Samsung Galaxy Ace (GT-S5830), recently while uprading the my ace with the Cyanogenmod10, i had bricked my phone, now it never goes into the download mode so that i can flash the firmware with Odin. Actually yesterday, i used Rom Manager to Install the Custom Rom, and when said yes to install the custom rom, phone shutdown, and never started again, i googled around for some way out to go into the download mode, tried all the key combination, but could not go into the download mode, i tried the Home + VolumeUp and connected the USB to PC, with this method, my phone was detected, but because it was not in the download mode (i guess), so Odin just stucked at setup connection... and does not go further. Have anyone went through this dilemma, can anyone help me out of this, my warranty period is elapsed, so was thinking to get phone back to life myself.
Please anyone help me with this, i love the phone... I know that was my mistake to use Rom Manager to Install the Rom.
take it to the service. there is no other way. i tried everything, belive me. repairing costed me 200hrk (around 45$).
and
DONT USE ROM MANAGER
By taking it to a service center...Only way to recover it
Controversies,controversies everywhere :what:
I suppose this may help: Un-bricking your SGA
How to Unbricking Hard Bricked Samsung Galaxy Ace
Rishabh13 said:
I suppose this may help: Un-bricking your SGA
Click to expand...
Click to collapse
@Rishabh i tried what was there in the page (the link above you posted), i went thru all the steps, even my phone was detected in Odin, but when i selected the file and clicked on Start, the Process Started and stucked at "setup connection" and does not goes any further. what could be done for this.
hr.nomad said:
take it to the service. there is no other way. i tried everything, belive me. repairing costed me 200hrk (around 45$).
and
DONT USE ROM MANAGER
Click to expand...
Click to collapse
i know that could be the way to back my phone to life, but just wondering, what the servicing guys would be going to do, which i cannot do.
They'll use a JTAG. You can do that to but they're really really really expensive.
Sent from my GT-S5830 using xda premium
SMillerNL said:
They'll use a JTAG. You can do that to but they're really really really expensive.
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
actually i know they will be going to use that, but they says they will be replacing the motherboard and according to that they are charging, but i know they will not be going to replace motherboard, is there any way i can check whether they have replaced the motherboard or not, or is there any other way to make it work without going to the service center.
Deprednd was
smartabbas said:
my warranty period is elapsed, so was thinking to get phone back to life myself.
Click to expand...
Click to collapse
I don't think being in-warranty would have made any difference, it would have been void anyway
smartabbas said:
actually i know they will be going to use that, but they says they will be replacing the motherboard and according to that they are charging, but i know they will not be going to replace motherboard, is there any way i can check whether they have replaced the motherboard or not, or is there any other way to make it work without going to the service center.
Click to expand...
Click to collapse
check the back of your phone.when you remove your battery you will see 3 gold squares..when you take it to the service center and it becomes 9 silver small squares it means that they didnt change the motherboard they just solder it to connect wires to the motherboard they used jtag...:cyclops:
smartabbas said:
actually i know they will be going to use that, but they says they will be replacing the motherboard and according to that they are charging, but i know they will not be going to replace motherboard, is there any way i can check whether they have replaced the motherboard or not, or is there any other way to make it work without going to the service center.
Click to expand...
Click to collapse
Check for imei no. If they use JTAG it won't change since the motherboard/chip set of the phone is same.
Sent from my GT-S5830 using xda premium
bogsie16 said:
check the back of your phone.when you remove your battery you will see 3 gold squares..when you take it to the service center and it becomes 9 silver small squares it means that they didnt change the motherboard they just solder it to connect wires to the motherboard they used jtag...:cyclops:
Click to expand...
Click to collapse
i would like to buy the RiffBox and do the Jtag myself, can anyone tell me where i can buy that and how much would it cost.
smartabbas said:
i would like to buy the RiffBox and do the Jtag myself, can anyone tell me where i can buy that and how much would it cost.
Click to expand...
Click to collapse
Don't know where, but its more expensive than a brand new ace (and lots of low-mid range smartphones)
I bricked mine 1 week after getting it. I took it in and said it shut off and I can't turn it back on. They made sure it wasn't the battery, then replaced it under warranty. So if you still have a warranty, it's worth a try. The guys at the store won't know you've been screwing around with it.
To use Rom Manager you need a CM-compatible rom installed. It says that right on Rom Manager's download page. DO NOT USE WITH STOCK ROMS EVER!!!
Sent from my GT-S5830 using xda premium
is there any other way to recover my phone other than JTag, its really costing me a lot, can anyone help me with any other possible solutions, my warranty period has been expired. I really need my phone get back to life, missing my ace a lot. Can anyone please help me with this.
smartabbas said:
is there any other way to recover my phone other than JTag, its really costing me a lot, can anyone help me with any other possible solutions, my warranty period has been expired. I really need my phone get back to life, missing my ace a lot. Can anyone please help me with this.
Click to expand...
Click to collapse
No.
Sent from my GT-S5830 using xda premium
sauron82 said:
I bricked mine 1 week after getting it. I took it in and said it shut off and I can't turn it back on. They made sure it wasn't the battery, then replaced it under warranty. So if you still have a warranty, it's worth a try. The guys at the store won't know you've been screwing around with it.
To use Rom Manager you need a CM-compatible rom installed. It says that right on Rom Manager's download page. DO NOT USE WITH STOCK ROMS EVER!!!
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
It also says not to use it at all around here. It bricks ace.
Sent from my GT-S5830 using xda premium
---------- Post added at 09:27 AM ---------- Previous post was at 09:26 AM ----------
smartabbas said:
is there any other way to recover my phone other than JTag, its really costing me a lot, can anyone help me with any other possible solutions, my warranty period has been expired. I really need my phone get back to life, missing my ace a lot. Can anyone please help me with this.
Click to expand...
Click to collapse
Go to a service center and pay the repair fee.
Sent from my GT-S5830 using xda premium
smartabbas said:
Hey Guys,
I have Samsung Galaxy Ace (GT-S5830), recently while uprading the my ace with the Cyanogenmod10, i had bricked my phone, now it never goes into the download mode so that i can flash the firmware with Odin. Actually yesterday, i used Rom Manager to Install the Custom Rom, and when said yes to install the custom rom, phone shutdown, and never started again, i googled around for some way out to go into the download mode, tried all the key combination, but could not go into the download mode, i tried the Home + VolumeUp and connected the USB to PC, with this method, my phone was detected, but because it was not in the download mode (i guess), so Odin just stucked at setup connection... and does not go further. Have anyone went through this dilemma, can anyone help me out of this, my warranty period is elapsed, so was thinking to get phone back to life myself.
Please anyone help me with this, i love the phone... I know that was my mistake to use Rom Manager to Install the Rom.
Click to expand...
Click to collapse
Rom manager is the culprit !!! i too installed it and hard bricked my lovely ace... :crying:
if your under warrenty go to samsung service center they'll replace the motherboard free of cost and would never know what went wrong with your phone...
where we can get repair in that cost 200
hr.nomad said:
take it to the service. there is no other way. i tried everything, belive me. repairing costed me 200hrk (around 45$).
and
DONT USE ROM MANAGER
Click to expand...
Click to collapse
hi
i made a mistake in changing the Rom samsung ace gt5830 by mistakely i installed the rom of gt5830i after that my phone is not getting download mode pls i need a my phone back to working condiction i can pay my phone num is 8904600225 if u no any thing pls help me thanks
ajay8904 said:
hi
i made a mistake in changing the Rom samsung ace gt5830 by mistakely i installed the rom of gt5830i after that my phone is not getting download mode pls i need a my phone back to working condiction i can pay my phone num is 8904600225 if u no any thing pls help me thanks
Click to expand...
Click to collapse
Do you have recovery mode?

[Q] Galaxy S Advance Gt-I9070

I bought the Galaxy S Advance GT-I9070 around early January from Ad Dammam, Saudi Arabia it came with GB 2.3 after than I came back to India phone was working fine, after 9-10 days phone flashed the message that software update is available(without any info regarding the version of the update).
I updated the phone with that prompt.... After the whole update process screen displayed that phone update is complete and reboot the phone which i did Since then phone is dead, displaying nothing :crying:
I tried every solution on google but phone is not going into any mode "downloading" or "recovery" however for the first time when it all happened i tried to connect it to laptop and punched the combination of keys into phone the laptop for a while recognized and installed the drivers for the same but it didnt come up as a drive or anything, Now it is not even recognizing the phone connected. :crying:
Can anyone help?? I recently lost Galaxy S2 in car theft then I bought this??
Had you installed a custom kernel?
Sent from my GT-I9070 using xda premium
Shaaan said:
Had you installed a custom kernel?
Sent from my GT-I9070 using xda premium
Click to expand...
Click to collapse
nop screen is blank i can't do anything until it boots up! any solution? tried combination of keys but of no use!
Take it to Service or Repair Shop then... They might or may not charge you...
Sami Kabir said:
Take it to Service or Repair Shop then... They might or may not charge you...
Click to expand...
Click to collapse
i had gone there they said that they have to change the hardware and it will take around 1 and half month for that "part" to arrive :/ and i think they will charge hefty sum, so i brought the phone back so that i could try the alternative....
still any workarounds guys??
suraj18 said:
i had gone there they said that they have to change the hardware and it will take around 1 and half month for that "part" to arrive :/ and i think they will charge hefty sum, so i brought the phone back so that i could try the alternative....
still any workarounds guys??
Click to expand...
Click to collapse
Import? Looks like you got trolled. Even a hard brick takes 2 weeks for repair!
Sent from my GT-I9070 using xda premium
Agreed with Shaan... try another shop then...
but I still don't get it.. how can a software update "kill" your phone..?
When I was on GB, I got a software update and by mistake I tapped on "Install"... ( I didn't want to install because I was using custom kernel)... so after the update downloaded.. it went to Recovery or something to install but it couldn't.. my phone showed me an "Broken Android" logo or something and turned off... After turning it on everything was OK (fortunately)...
Click to expand...
Click to collapse
If the ota killed ur phone they will not charge u anything for the repair, search for official Samsung service centre. If I were u, I would try to open odin with the jb tar, connect the phone without the battery and while pressing vol(-) + power + home, as soon as it recognize the device press start to flash
Sent from my GT-I9003 using xda app-developers app
my i9070 is dead :crying: cannot access any things and pc do not recognize it and don't power up or recovery and download mode not working
cannot access the service center or buy jtag
:crying::crying:
You already posted in a few threads whats happened.
Dont spamm anymore with that.
http://forum.xda-developers.com/showpost.php?p=40958237&postcount=20
Sami Kabir said:
Agreed with Shaan... try another shop then...
but I still don't get it.. how can a software update "kill" your phone..?
Click to expand...
Click to collapse
dont know sent that phone back from where it was purchased and they provided a new phn as replacement
thanx all for suggestion

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