[DISCLAIMER] This thread is for GameStop preorders, and is NOT the same as 'Play store shipping' or 'Who is selling'. It is a seperate and
concentrated matter. [/DISCLAIMER]
Sum of information in thread:
Adanedhels said:
Guys ,
One of my good friends is a manager at gamestop.
Fact 1: Preorders are first order reserved first order received. YOU DON'T GET TO THE FRONT OF THE LINE BY PAYING OFF THE ORDER. That idea is fing retarded and flat out incorrect. NO ONE would preorder anything if that was the case.
Fact 2: only the people who preordered in the first wave I.e. the day it was up/first allotment filed are for sure getting the 25$ google play gift cards. That is why that offer is no longer actively listed on the website.
Fact 3: The first wavers get the pads first and it WILL be before august, possibly this week. But as of this afternoon, 2pm, my friend had no date and no shipments showing. This means nothing as he pointed out he expects to hear nothing until it is in transit.
Fact 4: Gamestop will be taking Nook Colors for trade in credit, BUT no prices are set yet, and they may not be setup in time for usage towards the Nexus.
Thanks,
Adan
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
jptech said:
The way gamestop handled the Transformer Prime launch was, each store had an allotment of 5 tablets. Once those were sold and picked up, then they had to await availability for another allotment. No one got their Tabs on time, and once the initial shipments were done, people had to wait months for availability on it. It was that way for all retailers actually.
It was entirely the fault of ASUS.
Click to expand...
Click to collapse
jtc276 said:
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
"Thank you for writing to us at GameStop.com
The current release date for this item has not been announced. Keep in mind release dates are set by the manufacturer and are subject to change at anytime without notification. We recommend keeping a watch out on our website for any updates to the product."
"If you have additional questions, we are here for you. You can respond to this email, or if you prefer to speak to someone directly, you can reach us 7 days a week 8am to 8pm at 800-883-8895."
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
Click to expand...
Click to collapse
And a small thank you to the mods for not insta-locking my thread.
upstandingcitizen said:
[DISCLAIMER] This thread is for GameStop preorders, and is NOT the same as 'Play store shipping' or 'Who is selling'. It is a seperate and
concentrated matter. [/DISCLAIMER]
I have heard varying dates, from the 31st to the 7th, seperate waves of shipping, and other odd practices.
Does anyone have any solid data, or reasons for the two week delay compared to play?
Click to expand...
Click to collapse
Honestly, I don't think that GameStop even knows. They probably just gave the 31st date when the estimate was 2-3 weeks. Now that some people have reported that it might be 3-4 weeks from Google Play, they probably pushed the order back again. I think that they'll probably have it earlier than the 31st for the people who pre-ordered in the first wave. It's probably just to be safe.
jtc276 said:
Honestly, I don't think that GameStop even knows. They probably just gave the 31st date when the estimate was 2-3 weeks. Now that some people have reported that it might be 3-4 weeks from Google Play, they probably pushed the order back again. I think that they'll probably have it earlier than the 31st for the people who pre-ordered in the first wave. It's probably just to be safe.
Click to expand...
Click to collapse
You're quite a good person lol, I was a tad nervous that I wouldn't be joining the cool kids club early enough.
I wonder how many orders there have been...
Will be interesting to see if your Disclaimer escapes the Mod's hammer. They are pretty frisky...
rmm200 said:
Will be interesting to see if your Disclaimer escapes the Mod's hammer. They are pretty frisky...
Click to expand...
Click to collapse
I know. Never seen such active moderation.
I may have to bribe them to allow me passage.
Well. I just want it to be out before school starts . I'll be pre ordering mine tomorrow
Sent by pocket technology.
Placed my order at gamestop on july 4th. I was told by the manager that they were instructed to tell customers mid July they would be in. Best deal imo.
Sent from my SGH-T989 using xda app-developers app
My GS preorder receipt definitely says 2nd wave 8/7 on it.
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neilrl79 said:
My GS preorder receipt definitely says 2nd wave 8/7 on it.
Click to expand...
Click to collapse
My receipt is the same as yours only it says nothing about a "wave." I'm hoping that means that I'm in the "first wave"
I was told by a Google phone rep that if you ordered before July 1st you're in the first wave. I'm not sure how that applies to Gamestop orders but that's how they're handling play store orders.
Sent from my ASUS Transformer Pad TF300T
i went into gamestop and preordered mine with no problem, the guy told me he would have a nexus 7 waiting for me on july 31st
trampino96 said:
i went into gamestop and preordered mine with no problem, the guy told me he would have a nexus 7 waiting for me on july 31st
Click to expand...
Click to collapse
Ugh, why the 31st?
It makes no sense for GameStop to spend a full week or two to receive it's shipments.
neilrl79 said:
My GS preorder receipt definitely says 2nd wave 8/7 on it.
Click to expand...
Click to collapse
Im wave 2 also
Clienterror said:
I was told by a Google phone rep that if you ordered before July 1st you're in the first wave. I'm not sure how that applies to Gamestop orders but that's how they're handling play store orders.
Sent from my ASUS Transformer Pad TF300T
Click to expand...
Click to collapse
I really hope this is true!! because then i would be in the first wave from the play store! (crosses fingers)
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
Thank you for writing to us at GameStop.com
The current release date for this item has not been announced. Keep in mind release dates are set by the manufacturer and are subject to change at anytime without notification. We recommend keeping a watch out on our website for any updates to the product.
If you have additional questions, we are here for you. You can respond to this email, or if you prefer to speak to someone directly, you can reach us 7 days a week 8am ? 8pm at 800-883-8895.
Click to expand...
Click to collapse
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
jtc276 said:
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
Click to expand...
Click to collapse
Thats makes me happy. Waiting for August 7th is like waiting for Google I/O on June 5th
i think it will release July 13th. Staples is set to release July 12-17th Hopefully same for gamestop
CooLoserTech said:
Thats makes me happy. Waiting for August 7th is like waiting for Google I/O on June 5th
i think it will release July 13th. Staples is set to release July 12-17th Hopefully same for gamestop
Click to expand...
Click to collapse
I hope that it's somewhere around that date, too. Anytime next week would be perfect for me. Also, I think I accidentally thanked your post, but you can keep it
jtc276 said:
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
Click to expand...
Click to collapse
I love you for that.
MY THREAD IS NOW COMPLETE.
THANK YOU EVERYONE, ENJOY YOUR TABLETS!
upstandingcitizen said:
I love you for that.
MY THREAD IS NOW COMPLETE.
THANK YOU EVERYONE, ENJOY YOUR TABLETS!
Click to expand...
Click to collapse
You're welcome! I was glad to do some investigating because I'm very anxious to get it too.
Clienterror said:
I was told by a Google phone rep that if you ordered before July 1st you're in the first wave. I'm not sure how that applies to Gamestop orders but that's how they're handling play store orders.
Sent from my ASUS Transformer Pad TF300T
Click to expand...
Click to collapse
I preordered my N7 from GameStop on July 3rd, but my receipt doesn't say anything about a wave, so I'm assuming I'm in the first wave.
Sent from my HTC Inspire 4G using xda premium
Related
We have heard that the first wave of Nexus 7 devices shipped on 7-13-2012.
NOTE of Afterthought: Remember that high-volume retail distribution is not a new business challenge. Thousands of organizations have already tackled this specific business challenge, and any one of them could have been consulted. My professional opinion is that Google failed due diligence, by being unprepared to distribute the Nexus 7 in high volumes. ( Google would have had warning and time to notify UPS given high pre-order volumes as well, so there is no good excuse for their lack of planning. )
My frustration is that an order placed on June 27th at 5:31pm PT did not ship on 7-13-2012, in the first wave of devices shipped. Google's agents expressed that they "hope" it will ship on Monday the 16th of July.
It does not even matter what the problem is on Google's end. There is no excuse good enough. I pre-ordered the very first day, and my device should have been one of the very first to ship via reasonable FIFO order fulfillment practices. As further insult I also cannot cancel the order, to buy a device that is already available locally.
As a resolution, I now expect Google to expedite my order immediately with overnight delivery. If they do not have expedited or high-priority order fulfillment, then Google can compensate me financially by refunding the charges for shipping as well as the accessory cover.
Whatever gains I could have expected by pre-ordering have been negated by Google's error. The issue is further aggravated because a host of buyers have received ship notifications, or even their devices today, Friday 13th of July, 2012.
I have a very reasonable expectation that ALL orders placed on June 27th should have been shipped on 7-13-2012's first wave. The only reason it would not have, is because Google made a human, system, programming, or logistics error.
Meanwhile, I have not been charged, nor have I received any ship notification for my device. I did everything I was supposed to do, but the implicit expectation for 'First in, First out' delivery of a pre-order was not met by Google. That leaves me questioning why exactly did I bother to pre-order from Google at all?
Even Google's own customer service agent and the service supervisor were surprised to see my order had not charged, nor shipped yet, given my order date.
One way or another, make this right Google, for everyone in the same boat! Chime in if you have had similar experiences or problems.
UPDATE - Google Reps Provide a "Reason"...
As of about 2:15am CT, Google did have a reason why my package had "not shipped":
According to Google Customer Service, the overwhelming volume of orders shipping today had exceeded UPS' ability to receive them.
While that seems a very reasonable explanation on the surface, it still leaves a lot to worry about.
Google has stated that they will ship all pre-orders over the next 3 business days. That is the 13th, 16th and 17th of July, 2012.
Given this explanation, UPS and Google have some catch-up to do for Day 1 already.
So how will Google get all remaining orders shipped in the next 2 business days if they could not even get all 'Day 1' packages received into UPS systems?
Seems to me like someone, or several people really screwed this up by failing to think ahead and prepare accordingly.
You could argue that Google never did retail distribution before, but:
Google has plenty of strategic retail partners they could have asked for advice. There are thousands of internet retailers out there that could have been used as a model for how to handle the high-volume logistics challenge. Google simply did not seek out the knowledge. Ironic behavior from a company that is all about smarter ways to use information and knowledge.
When you ordered it surely you knew it would ship mid July. Its not mid July until next week. I'm 100% positive you'll get yours before Thursday next week. Just have some patience, shipping was never an exact science and you don't know what exactly could have held back shipping (if even) . Just be happy you're getting one.
Sent from my Nexus S 4G using xda app-developers app
tylerwatt12 said:
When you ordered it surely you knew it would ship mid July. Its not mid July until next week. I'm 100% positive you'll get yours before Thursday next week. Just have some patience, shipping was never an exact science and you don't know what exactly could have held back shipping (if even) . Just be happy you're getting one.
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
What they said. Also, mine shipped today.
Sent from my SGH-I777 using xda premium
UPDATE - Google Reps Provide a "Reason"...
deleted
tylerwatt12 said:
When you ordered it surely you knew it would ship mid July. Its not mid July until next week. I'm 100% positive you'll get yours before Thursday next week. Just have some patience, shipping was never an exact science and you don't know what exactly could have held back shipping (if even) . Just be happy you're getting one.
Click to expand...
Click to collapse
Let me post a scenario for you to consider:
If you are first in line for the most awesome ride at disney world, and they suddenly started pulling everyone from the back of the line, and putting them on ahead of you. How would you feel about that.
Now imagine Google just did the same thing by prepping and labeling pre-orders for shipping since 6-27-2012. As all the orders came in, the oldest orders are stocked "in the back' of a warehousing facility. Fast forward to 7-13-2012, and the packages that they can physically access to ship are the newest arriving orders, not the oldest ones that got there first.
It is a legitimate question of Google's business rules, practices, and logistics for a high-volume retail scenario. This is not a new business concept by any means, and should have been anticipated.
I think people need to seriously chill out about the whole thing. The internet has gone a little crazy over what will amount to having to wait an extra day or two for an electronic gadget. If that is the worst of the worries in your life then consider yourself very lucky.
There is a sticky for such discussions.
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Most of us who pre-ordered are a little peeved to say the least with how pre-orders were handled. After reading threads about quality issues, etc., with those able to buy from B&M last week, I'd like to know what people's impressions are of the device who ordered from the Play Store.
Edited thread title for clarity...
Did Google hold back to fix last minute issues? Were these a different batch than the retailer-reserved units? We can only speculate.
Most of us will receive the device tomorrow it seems. I personally will not be able to open mine until I return home from business on Friday, but there will be thousands waiting for that UPS guy to show up!
The purpose of this thread, fellow Play Store buyers, is to post your impressions, especially on issues like the left side screen clip, ghosting, flickering, yellow spots, battery life, etc. I'll be adding mine on Friday. Hopefully the vast majority of us have defect free devices. If yours is perfect, post that as well.
What happened? I ordered mine on the 13th, which I guess wouldn't be preorder since it came out that day. lol
I haven't even received a shipping notification yet... No way anything is happening anytime soon, it seems.
Really ticks me off, I have to admit!
Why would I ever want to buy from Google Play again, if other (brick & mortar) stores have already sold out a few days ago?
Besides, it makes me realize how much more professional Apple handles these roll-outs. And I thought only Verizon stinks (see Galaxy Nexus roll-out).
-- BIG BUMMER!!!
Sent from my GT-I9300 using xda app-developers app
What do you mean what happened? The thread is for impressions from those that pre-ordered or bought the device from the Play Store and HAVE the device. This is not a thread about shipping.
Well, I can honestly say I'm happy with my device. It seems perfect to me, no defects as far as I can see. It may have taken some time to get here, but I'm very happy with the quality.
Sent from my Nexus 7 using xda premium
Japanezedann said:
Well, I can honestly say I'm happy with my device. It seems perfect to me, no defects as far as I can see. It may have taken some time to get here, but I'm very happy with the quality.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Did you order yours from the Play store? If so, please post a little more about it
Most defective units appear to be from GameStop. Mime from ebuyer and others from ebuyer appear to be fine.
Sent from my Nexus 7 using Tapatalk 2
Jayrod1980 said:
What do you mean what happened? The thread is for impressions from those that pre-ordered or bought the device from the Play Store and HAVE the device. This is not a thread about shipping.
Click to expand...
Click to collapse
Ya, but from your post, you DON'T HAVE the device.
Be more specific next time. Seems your whining about how your order was processed and being pessimistic about the condition you'll get the device in. Even you say you won't be able to open it for a week.
Sent from my Galaxy Nexus using Tapatalk 2
Jayrod1980 said:
(Step666, this is not a shipping thread!)
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jaju123 said:
Most defective units appear to be from GameStop. Mime from ebuyer and others from ebuyer appear to be fine.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Got a C6 from Gamestop this Saturday with no issues at all. More happy with the quality of the N7 out of the box than my previous Asus 201 tab
Way to go on reading skills there. Simply read the post and it is clear. My device will be at my house tomorrow, as it will be for thousands of others that ordered from the play store. Whether I'm there or not I open it until 3 days later is irrelevant. I would have created or posted to a thread like this regardless.
QC is a legitimate question to ask for a brand new device and there are some mysteries about this launch that make it doubly valid to find this out.
Sent from my Galaxy Nexus using xda premium
NeoMagus said:
Got a C6 from Gamestop this Saturday with no issues at all.
Click to expand...
Click to collapse
C6?
I think most people who pre-ordered from the Play store wont have their N7s until at earliest tomorrow. I think thats why some people earlier are confused, lol
zinfinion said:
C6?
Click to expand...
Click to collapse
First two of the prefix of the serial number Asus puts on its batches, C 2012 the number is the month it was built in 6 for June
Step666 said:
Click to expand...
Click to collapse
Hahaha,This was hilarious Thanks for making me laugh!!
Sent from my Nexus 7 using xda premium
NeoMagus said:
First two of the prefix of the serial number Asus puts on its batches, C 2012 the number is the month it was built in 6 for June
Click to expand...
Click to collapse
Gotcha. This should help to see if there's any pattern to QC problems. At this point I'm guessing it's just random though since they are probably all C6's.
I'm very disappointed by the Play store.
1. Stores were able to sell their stock earlier than Google.
2. The $25 credit sounded like an exclusive, which is why I pre-ordered, but looks like every N7 has the credit regardless of purchase location.
3. Shipping cost, why am I paying $19.99 if I can order the same device somewhere else with free shipping and still get the credit.
Thinking of cancelling my order tomorrow and waiting to buy in-store or from another online retailer.
WarbyParker said:
I'm very disappointed by the Play store.
1. Stores were able to sell their stock earlier than Google.
2. The $25 credit sounded like an exclusive, which is why I pre-ordered, but looks like every N7 has the credit regardless of purchase location.
3. Shipping cost, why am I paying $19.99 if I can order the same device somewhere else with free shipping and still get the credit.
Thinking of cancelling my order tomorrow and waiting to buy in-store or from another online retailer.
Click to expand...
Click to collapse
Cmon man... don't post this stuff here. It's not a ***** fest about the pre order. Most of us are upset... there's lots of threads about it. This is for people who have received play store orders to post their reviews or impressions, nothing more. I am curious to see if C6 is prefix for the per orders though!
Sent from my Galaxy Nexus using xda premium
Shipping box size and how well packed
No I have not received mine yet, but I am asking from those that do to included a description of packaging for all of us (from NZ and AUS) ordering from Google Play USA to determine cost of freight forwarding and/or whether to get them to re pack or not.
Air freight internationally is often charged by volumetric weight this is determined by size not actual weight. We know the Nexus 7 UPS states shipping weight is 1.6 or 1.7lbs.
Can anyone give the size of the shipping box? I estimate from youtube video to be 10 x 7 x 5 inches, can anyone confirm? If so this is a volumetric weight of 3lbs.
Also can someone comment on how well it is packed?
I pre-ordered 2 units from play store as soon as the page was live, I was able to buy a n7 from a B&M store yesterday and I have no word on the status of my deliveries yet from google. I'll post again once I receive the shipment of 2 to let you know if there are any discernable differences.
Talked to a supervisor and they are waiting on the shipment.
Once they receive the phones it takes about an hour to ship out.
robfactory said:
Talked to a supervisor and they are waiting on the shipment.
Once they receive the phones it takes about an hour to ship out.
Click to expand...
Click to collapse
Thanks for checking =) I'm awaiting my shipment email eagerly!
D3luSi0n4L said:
Thanks for checking =) I'm awaiting my shipment email eagerly!
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ScrapSilicon said:
.
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Hahaha, well played and most definitely true! lol
robfactory said:
Talked to a supervisor and they are waiting on the shipment.
Once they receive the phones it takes about an hour to ship out.
Click to expand...
Click to collapse
Thanks for the update!
Did they mention when they expect the shipment to come in?
This is killing me....
Sent from my Evo 3D CDMA using xda app-developers app
Wirefly: Next Week
Talked to Patrick from Wirefly.
He stated that they are hoping to get inventory by next week.
4:38 pm EST
robfactory said:
Talked to Patrick from Wirefly.
He stated that they are hoping to get inventory by next week.
4:38 pm EST
Click to expand...
Click to collapse
Umm, this was posted on Wirefly's official Facebook -
"**HTC One Preorder Update** We’re as excited as everyone about the launch of the new HTC One!!! Just wanted to let everyone know that we’ve got our order in and will begin shipping the Glacial Silver model as soon as they are arrive at our distribution facility. As always, we’ll ship the phones out in the order in which they were placed.
We still don’t have confirmation when Sprint will be releasing the Stealth Black model. We’re in contact with them daily and will let everyone know what we know as soon as we know it. If you’ve preordered the Stealth Black model from us and want to switch to the Glacial Silver, simply contact customer service and they’ll gladly make that change. Thanks again for shopping with us. We greatly appreciate your business and hope to be shipping your new HTC One very soon!!"
If I had to bet money I'd say early customers will get an email tonight with their shipping info.
D3luSi0n4L said:
Umm, this was posted on Wirefly's official Facebook -
"**HTC One Preorder Update** We’re as excited as everyone about the launch of the new HTC One!!! Just wanted to let everyone know that we’ve got our order in and will begin shipping the Glacial Silver model as soon as they are arrive at our distribution facility. As always, we’ll ship the phones out in the order in which they were placed.
We still don’t have confirmation when Sprint will be releasing the Stealth Black model. We’re in contact with them daily and will let everyone know what we know as soon as we know it. If you’ve preordered the Stealth Black model from us and want to switch to the Glacial Silver, simply contact customer service and they’ll gladly make that change. Thanks again for shopping with us. We greatly appreciate your business and hope to be shipping your new HTC One very soon!!"
If I had to bet money I'd say early customers will get an email tonight with their shipping info.
Click to expand...
Click to collapse
Just writing what they told me at 4:38 P.M.
Yeah, if come Monday they can't even say what day they will be getting their inventory, I will be cancelling real quick.
I've been searching google constantly for updates and didn't even think to check Wirefly's Facebook, haha.
I really hope Patrick was only talking about current orders and not pre orders.
001isj said:
I've been searching google constantly for updates and didn't even think to check Wirefly's Facebook, haha.
I really hope Patrick was only talking about current orders and not pre orders.
Click to expand...
Click to collapse
Me too.
I ordered on the 5th.
I just called Wirefly and talked to Maria, she couldn't give me any date or timeframe for when they'd be getting their inventory. Thought I'd try my luck and demand that the activation fee be waived since the Best Buy in my town shows it's in stock at the store and I have the $50 off any phone deal there, but she wouldn't waive the activation fee no matter what. I ended up cancelling my order and I'm gonna head down to Best Buy right now, good luck to you all!
001isj said:
I just called Wirefly and talked to Maria, she couldn't give me any date or timeframe for when they'd be getting their inventory. Thought I'd try my luck and demand that the activation fee be waived since the Best Buy in my town shows it's in stock at the store and I have the $50 off any phone deal there, but she wouldn't waive the activation fee no matter what. I ended up cancelling my order and I'm gonna head down to Best Buy right now, good luck to you all!
Click to expand...
Click to collapse
Wirefly can't cancel activation fees. You have to call Sprint for that.
robfactory said:
Wirefly can't cancel activation fees. You have to call Sprint for that.
Click to expand...
Click to collapse
Yea, that's what she told me, but best buy's upgrade fee is only $18, so I'm only paying $12 more to get my phone now, which is worth it to me.
Facebook update:
**HTC One Preorder Update #2** We hate it when things don’t go according to plan. To all of our wonderful Wirefly customers who placed a preorder for the HTC One: We are sorry, but we didn’t receive our shipment today as we had hoped. We expect them early next week and will be shipping them to preorder customers immediately upon arrival in the order in which we received the orders.
To make up for this inconvenience, we will be sending a $20 Visa Gift Card to all preorder customers that ordered before Friday 4/19 and are active. The card will be shipped separately within 10 days of the date your phone ships.
We apologize for this inconvenience. This is a highly anticipated phone and the phone is constrained nationwide. We thank you again for your patience and understanding. We truly appreciate your business.
Click to expand...
Click to collapse
Facebook update, looks like we're getting gift cards as we have to wait...
**HTC One Preorder Update #2** We hate it when things don’t go according to plan. To all of our wonderful Wirefly customers who placed a preorder for the HTC One: We are sorry, but we didn’t receive our shipment today as we had hoped. We expect them early next week and will be shipping them to preorder customers immediately upon arrival in the order in which we received the orders.
To make up for this inconvenience, we will be sending a $20 Visa Gift Card to all preorder customers that ordered before Friday 4/19 and are active. The card will be shipped separately within 10 days of the date your phone ships.
We apologize for this inconvenience. This is a highly anticipated phone and the phone is constrained nationwide. We thank you again for your patience and understanding. We truly appreciate your business.
nhutpham said:
Facebook update, looks like we're getting gift cards as we have to wait...
**HTC One Preorder Update #2** We hate it when things don’t go according to plan. To all of our wonderful Wirefly customers who placed a preorder for the HTC One: We are sorry, but we didn’t receive our shipment today as we had hoped. We expect them early next week and will be shipping them to preorder customers immediately upon arrival in the order in which we received the orders.
To make up for this inconvenience, we will be sending a $20 Visa Gift Card to all preorder customers that ordered before Friday 4/19 and are active. The card will be shipped separately within 10 days of the date your phone ships.
We apologize for this inconvenience. This is a highly anticipated phone and the phone is constrained nationwide. We thank you again for your patience and understanding. We truly appreciate your business.
Click to expand...
Click to collapse
That's what I figured.
Not bad though. I got the phone for $119 -$100 HTC rebate = $19. Now with the $20 G.C.. I get paid $1 for the phone.
robfactory said:
That's what I figured.
Not bad though. I got the phone for $119 -$100 HTC rebate = $19. Now with the $20 G.C.. I get the phone for $1.
Click to expand...
Click to collapse
NIce! Now, if we can just get the Newegg orders to do the same...
Contacted them today and they are giving a $20 gift card or the ability to upgrade your shipping, but not both.
They should get it early next week.
I tried going to 2 Best Buy, but they can't price match mobile phones.
I got 2 on order on Amazon, but does anyone know when they'll come in?
awesomehacker said:
I got 2 on order on Amazon, but does anyone know when they'll come in?
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Click to collapse
You started a thread for this? Really??
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If google isn't shipping for this long. don't hold your breath for Amazon
lazydazed said:
View attachment 2160713
If google isn't shipping for this long. don't hold your breath for Amazon
Click to expand...
Click to collapse
Check this out, don't hold your breath for a Chromecast anytime soon.
"We are shipping Chromecast orders daily. Chromecast orders placed prior to August 3, 2013 are expected to ship within the next two to three months. Customers will receive an email notification when their Chromecast ships.
Only applies to orders shipped from and sold by Amazon.com."
http://www.amazon.com/Google-Chrome...TF8&qid=1375477921&sr=8-1&keywords=chromecast
xuser said:
Check this out, don't hold your breath for a Chromecast anytime soon.
"We are shipping Chromecast orders daily. Chromecast orders placed prior to August 3, 2013 are expected to ship within the next two to three months. Customers will receive an email notification when their Chromecast ships.
Only applies to orders shipped from and sold by Amazon.com."
http://www.amazon.com/Google-Chrome...TF8&qid=1375477921&sr=8-1&keywords=chromecast
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Click to collapse
Well amazon was letting you order them the whole time. I bet the ones placed last week ship much sooner thant the ones placed today. Also I wouldn't be surprised if they're overstating it to look good when they do ship. However maybe I shouldn't get his hopes up...
EDIT Just noticed they've removed the sentence "Chrome cast orders .... two to three months" from the page
I had placed a order for one when it has JUST become soldout on amazon since I was the idiot forgetting how google stuff sells like wildfire. My friend had made his order that night around midnight. I got a notice on the 30th from amazon that mine had shipped and thanks to my prime shipping it may show up today(saturday) if not monday the latest. His on the other hand had not shipped yet as of Friday.
I ordered mine on July 25th, just received an email with the expected delivery date of August 21st... Crap.
Sent from my Nexus 7 using Tapatalk 2
rekh127 said:
Well amazon was letting you order them the whole time. I bet the ones placed last week ship much sooner thant the ones placed today. Also I wouldn't be surprised if they're overstating it to look good when they do ship. However maybe I shouldn't get his hopes up...
EDIT Just noticed they've removed the sentence "Chrome cast orders .... two to three months" from the page
Click to expand...
Click to collapse
I guess orders dropped significantly when people saw they had to wait 2-3 months, so they removed it. I think the time window they stated is still accurate.
Ordered from Amazon the 26th, just got email saying August 20th, sigh
Sent from my SCH-I605 using Tapatalk 2
here is my chromecast update from amazon. Ordered July 29. expected delivery Aug 21st
I ordered one from amazon this morning and the estimated delivery date is Aug 21
Sent from my GT-N8013 using Tapatalk 4 Beta
WTH?? I ordered min the second day it was on sale, at least I'm eligible for the Netflix rebate.
Sent from my Nexus 7 using Tapatalk 2
Ordered on July 24th... and estimated delivery is Aug 21st... 1 month wait...
I order mine the 24th from Amazon. Got an email 2 days ago that said it would be delivered on August the 6th.
Mine was ordered on the 24th and will arrive on the 5th
Sent from my Nexus 7 using xda premium
I'm sure the 21st is the latest it's going to arrive, and they probably gave the date to everyone who ordered it regardless of when they ordered it, and the August 21st date is only for the people towards the end of the queue. Either that, or that's when their second batch of Chromecasts are arriving. Lets hope it's the former.
I ordered mine on July 24th, and it's supposed to arrive today (Aug 5). I guess I was one of the lucky few to get the Netflix deal as well!
I've been waiting for something like this for a very long time, since the Nexus 7 has no HDMI out, and I've had a few Google Play movies that I would like to watch on the big screen. I've been using AirParrot with my 2008-vintage MacBook and Apple TV, and the video playback for Hulu and other websites is pretty poor. I'm really interested to see how Chromecast does.
Updates tomorrow.
Over the weekend, I got an e-mail with an estimated delevery of late august. Today I got another e-mail with no delevery estimate.
evelbug said:
Over the weekend, I got an e-mail with an estimated delevery of late august. Today I got another e-mail with no delevery estimate.
Click to expand...
Click to collapse
Same here.
evelbug said:
Over the weekend, I got an e-mail with an estimated delevery of late august. Today I got another e-mail with no delevery estimate.
Click to expand...
Click to collapse
Me too
Well this is frustrating. I ordered a moto x (tmobile) on 11/15, and was promised a delivery date of 11/21, but nothing showed up today. Not even a shipment email. So I chatted with moto support, and they told me that my order was delayed and would only arrive on the 2nd of December! I asked for a reason, and obviously, they didn't have one. The lady I chatted with first was extremely rude for some reason, so I just ended that one and started another. Now this guy says that all orders are delayed because of Thanksgiving. Really? Thanksgiving is two weeks after I ordered. Nice try. Anyway, this guy tells me that because of that, the phone hasn't started being assembled and gave the same Dec. 2nd arrival date. I tried to cancel, because I really can't wait that long without a phone (returned my nexus 5 because it had too many issues), but of course, I couldn't. And they already charged my credit card for the full amount.
Has anyone else had this type of experience with moto?
Ordered mine on the 11th. Received on the 14th or 15th. Perhaps yours somehow got held up on their end for whatever reason.
Sent from my XT1053 using xda app-developers app
gochiefs said:
Ordered mine on the 11th. Received on the 14th or 15th. Perhaps yours somehow got held up on their end for whatever reason.
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
I guess so. I'm now out $550 for a phone that I wont have for 2 weeks. I wish they would at least not charge me till it ships.
aooga said:
I guess so. I'm now out $550 for a phone that I wont have for 2 weeks. I wish they would at least not charge me till it ships.
Click to expand...
Click to collapse
It should only be a hold on your card... It should disappear after a few days, depending on the card issuer it may take up to 2 weeks.
On your card statement does it say hold in the details?
Moto X rocking 4.4
theraffman said:
It should only be a hold on your card... It should disappear after a few days, depending on the card issuer it may take up to 2 weeks.
On your card statement does it say hold in the details?
Moto X rocking 4.4
Click to expand...
Click to collapse
No that's why I'm complaining. It's a charge not a hold like what google play does. I can't use that money anymore.
Did you get a mail says "We are assembling it"? Or that means "We'll arrange it"?
Because I ordered one on 11/20 and must get it before 12/8.
hah! blaming a holiday that hasn't even happened yet. what a joke. anyway, these guys on the low level support don't know ****. your phone will arrive well before 12/2.
rok503 said:
Did you get a mail says "We are assembling it"? Or that means "We'll arrange it"?
Because I ordered one on 11/20 and must get it before 12/8.
Click to expand...
Click to collapse
The only emails that I got were the order confirmation, and an email that said this :
We’re Building It!
Your Moto X is in capable hands.
It'll probably get there before the 8th, so I don't think you have to worry.
anotherdroid said:
hah! blaming a holiday that hasn't even happened yet. what a joke. anyway, these guys on the low level support don't know ****. your phone will arrive well before 12/2.
Click to expand...
Click to collapse
Their chat staff is completely useless. I'm hoping it'll get here sooner.
If I had paid for shipping, I would have demanded that they refund that. But since it was "Free", I guess I have nothing to complain about
Your phone should come long before 12/2. I placed my order on the 18th, and my phone came today. They told me that Verizon put a hold on my order for some reason, and I called Motorola, the rep put me on hold and called Verizon. Came back on and said everything was good to go, and I got my phone the next day.
rockingout92 said:
Your phone should come long before 12/2. I placed my order on the 18th, and my phone came today. They told me that Verizon put a hold on my order for some reason, and I called Motorola, the rep put me on hold and called Verizon. Came back on and said everything was good to go, and I got my phone the next day.
Click to expand...
Click to collapse
Still, why is everyone else getting their phones in 3-4 days? Mine has been 7 now, and still nothing. They probably don't make enough tmobile ones or something.
As an update, someone from moto contacted me and said my order was delivered on Tuesday in New York. Heh? First off, I live in CA, and second, they just gave me someone elses order number with their address. I sure hope they didn't do that with me! This is getting ridiculous now.
Hi XXXXXX,
Good day!
We would like to inform you that your Moto X phone under order # 00177220 (NOT MY ORDER NUMBER) was already shipped under Fed Ex tracking number 583089435700. It was delivered to XXXXXXXXXXXXXXXXXXXXXX, NY, 11213. (THEY JUST GAVE ME SOME RANDOM PERSON'S ADDRESS!!)
Actual delivery :
Tues 19/11/2013
Thank you.
Best Regards,
Desiree
Click to expand...
Click to collapse
Hey, sorry to hear that. Please email me your order number at [email protected] and I'll help.
aooga said:
Well this is frustrating. I ordered a moto x (tmobile) on 11/15, and was promised a delivery date of 11/21, but nothing showed up today. Not even a shipment email. So I chatted with moto support, and they told me that my order was delayed and would only arrive on the 2nd of December! I asked for a reason, and obviously, they didn't have one. The lady I chatted with first was extremely rude for some reason, so I just ended that one and started another. Now this guy says that all orders are delayed because of Thanksgiving. Really? Thanksgiving is two weeks after I ordered. Nice try. Anyway, this guy tells me that because of that, the phone hasn't started being assembled and gave the same Dec. 2nd arrival date. I tried to cancel, because I really can't wait that long without a phone (returned my nexus 5 because it had too many issues), but of course, I couldn't. And they already charged my credit card for the full amount.
Has anyone else had this type of experience with moto?
Click to expand...
Click to collapse
aooga said:
Still, why is everyone else getting their phones in 3-4 days? Mine has been 7 now, and still nothing. They probably don't make enough tmobile ones or something.
Click to expand...
Click to collapse
I ordered the T-Mobile one the day moto maker opened for all carriers and got in 2 days. Almost everyone from the T-Mobile got within 2 or 3 days. May be just bad luck?
Go to Google+ and contact Matt Jones. He is Motorola support manager and will let you know what's going on.
Sent from my XT1053 using Tapatalk
Xatt said:
Hey, sorry to hear that. Please email me your order number at [email protected] and I'll help.
Click to expand...
Click to collapse
Emailed. I have no clue if you are related to moto in any way whatsoever, but since that is a known email address, I guess it wouldn't hurt.
kirdroid said:
I ordered the T-Mobile one the day moto maker opened for all carriers and got in 2 days. Almost everyone from the T-Mobile got within 2 or 3 days. May be just bad luck?
Go to Google+ and contact Matt Jones. He is Motorola support manager and will let you know what's going on.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
I don't really use google plus...how do you contact him?
aooga said:
Emailed. I have no clue if you are related to moto in any way whatsoever, but since that is a known email address, I guess it wouldn't hurt.
Click to expand...
Click to collapse
Xatt = Matt Jones = Matt (Forums Manager) on Motorola Owners' Forums.
Xatt said:
Xatt = Matt Jones = Matt (Forums Manager) on Motorola Owners' Forums.
Click to expand...
Click to collapse
Ah. Well okay then
You should probably update your XDA profile.
aooga, I didn't see an email at [email protected]. Sorry! Want to try PMing me?
Xatt said:
aooga, I didn't see an email at [email protected]. Sorry! Want to try PMing me?
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Really? That's odd. Oh well, I just received this email. Do you know anything about it? Is it possible to come on saturday? I'm really hoping so, but monday is okay as well.
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aooga said:
Ah. Well okay then
You should probably update your XDA profile.
Click to expand...
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That's a good idea. I think I might have to create a new one though -- I don't think I can change my display name.