Database Develop

GameStop Receiving/Shipping Info

[DISCLAIMER] This thread is for GameStop preorders, and is NOT the same as 'Play store shipping' or 'Who is selling'. It is a seperate and
concentrated matter. [/DISCLAIMER]
Sum of information in thread:
Adanedhels said:
Guys ,
One of my good friends is a manager at gamestop.
Fact 1: Preorders are first order reserved first order received. YOU DON'T GET TO THE FRONT OF THE LINE BY PAYING OFF THE ORDER. That idea is fing retarded and flat out incorrect. NO ONE would preorder anything if that was the case.
Fact 2: only the people who preordered in the first wave I.e. the day it was up/first allotment filed are for sure getting the 25$ google play gift cards. That is why that offer is no longer actively listed on the website.
Fact 3: The first wavers get the pads first and it WILL be before august, possibly this week. But as of this afternoon, 2pm, my friend had no date and no shipments showing. This means nothing as he pointed out he expects to hear nothing until it is in transit.
Fact 4: Gamestop will be taking Nook Colors for trade in credit, BUT no prices are set yet, and they may not be setup in time for usage towards the Nexus.
Thanks,
Adan
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
jptech said:
The way gamestop handled the Transformer Prime launch was, each store had an allotment of 5 tablets. Once those were sold and picked up, then they had to await availability for another allotment. No one got their Tabs on time, and once the initial shipments were done, people had to wait months for availability on it. It was that way for all retailers actually.
It was entirely the fault of ASUS.
Click to expand...
Click to collapse
jtc276 said:
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
"Thank you for writing to us at GameStop.com
The current release date for this item has not been announced. Keep in mind release dates are set by the manufacturer and are subject to change at anytime without notification. We recommend keeping a watch out on our website for any updates to the product."
"If you have additional questions, we are here for you. You can respond to this email, or if you prefer to speak to someone directly, you can reach us 7 days a week 8am to 8pm at 800-883-8895."
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
Click to expand...
Click to collapse
And a small thank you to the mods for not insta-locking my thread.

upstandingcitizen said:
[DISCLAIMER] This thread is for GameStop preorders, and is NOT the same as 'Play store shipping' or 'Who is selling'. It is a seperate and
concentrated matter. [/DISCLAIMER]
I have heard varying dates, from the 31st to the 7th, seperate waves of shipping, and other odd practices.
Does anyone have any solid data, or reasons for the two week delay compared to play?
Click to expand...
Click to collapse
Honestly, I don't think that GameStop even knows. They probably just gave the 31st date when the estimate was 2-3 weeks. Now that some people have reported that it might be 3-4 weeks from Google Play, they probably pushed the order back again. I think that they'll probably have it earlier than the 31st for the people who pre-ordered in the first wave. It's probably just to be safe.

jtc276 said:
Honestly, I don't think that GameStop even knows. They probably just gave the 31st date when the estimate was 2-3 weeks. Now that some people have reported that it might be 3-4 weeks from Google Play, they probably pushed the order back again. I think that they'll probably have it earlier than the 31st for the people who pre-ordered in the first wave. It's probably just to be safe.
Click to expand...
Click to collapse
You're quite a good person lol, I was a tad nervous that I wouldn't be joining the cool kids club early enough.
I wonder how many orders there have been...

Will be interesting to see if your Disclaimer escapes the Mod's hammer. They are pretty frisky...

rmm200 said:
Will be interesting to see if your Disclaimer escapes the Mod's hammer. They are pretty frisky...
Click to expand...
Click to collapse
I know. Never seen such active moderation.
I may have to bribe them to allow me passage.

Well. I just want it to be out before school starts . I'll be pre ordering mine tomorrow
Sent by pocket technology.

Placed my order at gamestop on july 4th. I was told by the manager that they were instructed to tell customers mid July they would be in. Best deal imo.
Sent from my SGH-T989 using xda app-developers app

My GS preorder receipt definitely says 2nd wave 8/7 on it.
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neilrl79 said:
My GS preorder receipt definitely says 2nd wave 8/7 on it.
Click to expand...
Click to collapse
My receipt is the same as yours only it says nothing about a "wave." I'm hoping that means that I'm in the "first wave"

I was told by a Google phone rep that if you ordered before July 1st you're in the first wave. I'm not sure how that applies to Gamestop orders but that's how they're handling play store orders.
Sent from my ASUS Transformer Pad TF300T

i went into gamestop and preordered mine with no problem, the guy told me he would have a nexus 7 waiting for me on july 31st

trampino96 said:
i went into gamestop and preordered mine with no problem, the guy told me he would have a nexus 7 waiting for me on july 31st
Click to expand...
Click to collapse
Ugh, why the 31st?
It makes no sense for GameStop to spend a full week or two to receive it's shipments.

neilrl79 said:
My GS preorder receipt definitely says 2nd wave 8/7 on it.
Click to expand...
Click to collapse
Im wave 2 also

Clienterror said:
I was told by a Google phone rep that if you ordered before July 1st you're in the first wave. I'm not sure how that applies to Gamestop orders but that's how they're handling play store orders.
Sent from my ASUS Transformer Pad TF300T
Click to expand...
Click to collapse
I really hope this is true!! because then i would be in the first wave from the play store! (crosses fingers)

I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
Thank you for writing to us at GameStop.com
The current release date for this item has not been announced. Keep in mind release dates are set by the manufacturer and are subject to change at anytime without notification. We recommend keeping a watch out on our website for any updates to the product.
If you have additional questions, we are here for you. You can respond to this email, or if you prefer to speak to someone directly, you can reach us 7 days a week 8am ? 8pm at 800-883-8895.
Click to expand...
Click to collapse
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!

jtc276 said:
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
Click to expand...
Click to collapse
Thats makes me happy. Waiting for August 7th is like waiting for Google I/O on June 5th
i think it will release July 13th. Staples is set to release July 12-17th Hopefully same for gamestop

CooLoserTech said:
Thats makes me happy. Waiting for August 7th is like waiting for Google I/O on June 5th
i think it will release July 13th. Staples is set to release July 12-17th Hopefully same for gamestop
Click to expand...
Click to collapse
I hope that it's somewhere around that date, too. Anytime next week would be perfect for me. Also, I think I accidentally thanked your post, but you can keep it

jtc276 said:
I can now confirm that the dates GameStop are giving people are just estimated dates and not the actual date you will be receiving your Nexus 7. I emailed them last night asking if the dates were estimates and this was the reply I received:
I decided to further investigate by speaking to a GameStop employee on the phone. The employee I spoke with was very helpful and polite and she asked someone who was higher-up than her about the release dates that us who pre-ordered at GameStop have received. She told me that the dates we were receiving were estimates and that if they had the tablet any sooner we would be receiving an email or text message depending on where we ordered.
So I'm glad I cleared this up and I'm really hoping that I don't have to wait until August to get this tablet in my hands!
Click to expand...
Click to collapse
I love you for that.
MY THREAD IS NOW COMPLETE.
THANK YOU EVERYONE, ENJOY YOUR TABLETS!

upstandingcitizen said:
I love you for that.
MY THREAD IS NOW COMPLETE.
THANK YOU EVERYONE, ENJOY YOUR TABLETS!
Click to expand...
Click to collapse
You're welcome! I was glad to do some investigating because I'm very anxious to get it too.

Clienterror said:
I was told by a Google phone rep that if you ordered before July 1st you're in the first wave. I'm not sure how that applies to Gamestop orders but that's how they're handling play store orders.
Sent from my ASUS Transformer Pad TF300T
Click to expand...
Click to collapse
I preordered my N7 from GameStop on July 3rd, but my receipt doesn't say anything about a wave, so I'm assuming I'm in the first wave.
Sent from my HTC Inspire 4G using xda premium

Nexus 7 Pre-Order Severly Borked by Google!

We have heard that the first wave of Nexus 7 devices shipped on 7-13-2012.
NOTE of Afterthought: Remember that high-volume retail distribution is not a new business challenge. Thousands of organizations have already tackled this specific business challenge, and any one of them could have been consulted. My professional opinion is that Google failed due diligence, by being unprepared to distribute the Nexus 7 in high volumes. ( Google would have had warning and time to notify UPS given high pre-order volumes as well, so there is no good excuse for their lack of planning. )
My frustration is that an order placed on June 27th at 5:31pm PT did not ship on 7-13-2012, in the first wave of devices shipped. Google's agents expressed that they "hope" it will ship on Monday the 16th of July.
It does not even matter what the problem is on Google's end. There is no excuse good enough. I pre-ordered the very first day, and my device should have been one of the very first to ship via reasonable FIFO order fulfillment practices. As further insult I also cannot cancel the order, to buy a device that is already available locally.
As a resolution, I now expect Google to expedite my order immediately with overnight delivery. If they do not have expedited or high-priority order fulfillment, then Google can compensate me financially by refunding the charges for shipping as well as the accessory cover.
Whatever gains I could have expected by pre-ordering have been negated by Google's error. The issue is further aggravated because a host of buyers have received ship notifications, or even their devices today, Friday 13th of July, 2012.
I have a very reasonable expectation that ALL orders placed on June 27th should have been shipped on 7-13-2012's first wave. The only reason it would not have, is because Google made a human, system, programming, or logistics error.
Meanwhile, I have not been charged, nor have I received any ship notification for my device. I did everything I was supposed to do, but the implicit expectation for 'First in, First out' delivery of a pre-order was not met by Google. That leaves me questioning why exactly did I bother to pre-order from Google at all?
Even Google's own customer service agent and the service supervisor were surprised to see my order had not charged, nor shipped yet, given my order date.
One way or another, make this right Google, for everyone in the same boat! Chime in if you have had similar experiences or problems.
UPDATE - Google Reps Provide a "Reason"...
As of about 2:15am CT, Google did have a reason why my package had "not shipped":
According to Google Customer Service, the overwhelming volume of orders shipping today had exceeded UPS' ability to receive them.
While that seems a very reasonable explanation on the surface, it still leaves a lot to worry about.
Google has stated that they will ship all pre-orders over the next 3 business days. That is the 13th, 16th and 17th of July, 2012.
Given this explanation, UPS and Google have some catch-up to do for Day 1 already.
So how will Google get all remaining orders shipped in the next 2 business days if they could not even get all 'Day 1' packages received into UPS systems?
Seems to me like someone, or several people really screwed this up by failing to think ahead and prepare accordingly.
You could argue that Google never did retail distribution before, but:
Google has plenty of strategic retail partners they could have asked for advice. There are thousands of internet retailers out there that could have been used as a model for how to handle the high-volume logistics challenge. Google simply did not seek out the knowledge. Ironic behavior from a company that is all about smarter ways to use information and knowledge.

When you ordered it surely you knew it would ship mid July. Its not mid July until next week. I'm 100% positive you'll get yours before Thursday next week. Just have some patience, shipping was never an exact science and you don't know what exactly could have held back shipping (if even) . Just be happy you're getting one.
Sent from my Nexus S 4G using xda app-developers app

tylerwatt12 said:
When you ordered it surely you knew it would ship mid July. Its not mid July until next week. I'm 100% positive you'll get yours before Thursday next week. Just have some patience, shipping was never an exact science and you don't know what exactly could have held back shipping (if even) . Just be happy you're getting one.
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
What they said. Also, mine shipped today.
Sent from my SGH-I777 using xda premium

UPDATE - Google Reps Provide a "Reason"...
deleted

tylerwatt12 said:
When you ordered it surely you knew it would ship mid July. Its not mid July until next week. I'm 100% positive you'll get yours before Thursday next week. Just have some patience, shipping was never an exact science and you don't know what exactly could have held back shipping (if even) . Just be happy you're getting one.
Click to expand...
Click to collapse
Let me post a scenario for you to consider:
If you are first in line for the most awesome ride at disney world, and they suddenly started pulling everyone from the back of the line, and putting them on ahead of you. How would you feel about that.
Now imagine Google just did the same thing by prepping and labeling pre-orders for shipping since 6-27-2012. As all the orders came in, the oldest orders are stocked "in the back' of a warehousing facility. Fast forward to 7-13-2012, and the packages that they can physically access to ship are the newest arriving orders, not the oldest ones that got there first.
It is a legitimate question of Google's business rules, practices, and logistics for a high-volume retail scenario. This is not a new business concept by any means, and should have been anticipated.

I think people need to seriously chill out about the whole thing. The internet has gone a little crazy over what will amount to having to wait an extra day or two for an electronic gadget. If that is the worst of the worries in your life then consider yourself very lucky.

There is a sticky for such discussions.
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HTC One Pre-order newegg

so for those who have bad experience with wirefly and are looking for a cheap alternative for pre-ordering the HTC One newegg is doing a pretty decent pre-order for new/upgrades in both black and silver variants.
http://wireless.newegg.com/ecommerce/phones/?filterbybrand=208&referringdomain=newegg
in retrospect its a slight price difference being 129.99(newegg) vs 119.99(wirefly)
with their TEP versions being similar pricing
newegg -
$69.99 - Gold Device Protection - billed annually View Details
$7.49 - Platinum Device and Data PLUS Protection - billed monthly View Details
wirefly-
$6.99 - Gold Device Protection - billed monthly View Details
$69.99 - Gold Device Protection - billed annually View Details
additionally newegg does include free next day shipping vs wirefly's free standard
I for one will likely to go with the newegg route pending they are still offering it this friday. as i've had some issues in the past with wirefly.

Already wrote this in another thread, but I just wanted to throw this out there. Newegg Wireless and Wirefly are both run by Simplicity LLC, so you will be dealing directly with Simplicity by pre-ordering through either site. Newegg doesn't actually run through own "wireless" site. Simplicity technically "owns" the site, uses their name, and probably gives them x percentage for using their name and advertising. You can find more information on both websites.

mang0 said:
Already wrote this in another thread, but I just wanted to throw this out there. Newegg Wireless and Wirefly are both run by Simplicity LLC, so you will be dealing directly with Simplicity by pre-ordering through either site. Newegg doesn't actually run through own "wireless" site. Simplicity technically "owns" the site, uses their name, and probably gives them x percentage for using their name and advertising. You can find more information on both websites.
Click to expand...
Click to collapse
damn thanks for that bit of information, it seemed weird the pre-order looked almost exactly like each other but that makes far more sense

Pre-ordered from newegg earlier today (don't know if im going to keep it over my note 2).. and now my order status says awaiting inventory... don't know if thats normal or they're low on stock.. guess I'll wait and see if it updates as it gets closer to release

So these are supposed to ship on the 19'th, correct? If that's the case, the 'next day' delivery service isn't going to mean much, as the 19'th is a Friday and the next business day is the 22'nd.

aliveon2legs said:
So these are supposed to ship on the 19'th, correct? If that's the case, the 'next day' delivery service isn't going to mean much, as the 19'th is a Friday and the next business day is the 22'nd.
Click to expand...
Click to collapse
They have actually since changed their policy to read "ships when available" instead.
If they do ship on 4/19 though, next day service means you would receive your phone on Monday, while their standard 2-3 (business) day shipping would mean you could receive your phone as late as Wednesday. So it's still technically an improvement!

I ordered the 32GB black and it's since changed from "Ships When Available" to "When Pigs Fly". /s
Anyone else notice the black version isn't even listed any more? I'll be glad if I get it by the end of the month if not by the end of summer. Meanwhile, I will keep checking this thread and lurking in the main HTC One forum.
Edit: Just got an email right after I posted this from whereismyorder.com that the Black is delayed. They will switch me to Silver if I reply. Not sure what I am going to do.

This cache can be cleared, but you must do it manually. This bug can only be fixed with an update from HTC, will they release one?

Great Find!
Thanks OP! Ordered mine yesterday. I originally placed my order on 4/6 through the email that I got from htc, which was actually through Letstalk.com, but I cancelled it as soon as I saw this from Newegg.
I even got the Otterbox Commuter Case and it was still about $30 cheaper than going directly through htc. Great find, thanks!

Fyi. Newegg uses wirefly for their phone service. Your still buying from wirefly.
Sent from my SPH-D700 using xda app-developers app

bjl95mustang said:
Fyi. Newegg uses wirefly for their phone service. Your still buying from wirefly.
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
That is actually incorrect. They are both operated by Simplicity.

mang0 said:
That is actually incorrect. They are both operated by Simplicity.
Click to expand...
Click to collapse
hi
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http://www.simplexity.com/

mang0 said:
That is actually incorrect. They are both operated by Simplicity.
Click to expand...
Click to collapse
Tru,
But when I clicked on one of the privacy policy links it went to the wirefly site.
I thought it was ironic the op was complaining about wirefly but in the end it's all run by the same company.

thank for your information

thank you

pre-ordered one for my sister as a gift

Anyone receive shipping info

I asked Newegg support when I might expect to see it ship. They said they are expecting them to arrive at Newegg on the 19 and ship from their warehouse within 24hrs. Not sure how accurate this is, you'd think they'll want customers to be able to get the device when it launches...
Sent from my Evo 3D CDMA using xda app-developers app

Anybody but a warranty through them? Any good?
Sent from my EVO using Tapatalk 2

gk1984 said:
I asked Newegg support when I might expect to see it ship. They said they are expecting them to arrive at Newegg on the 19 and ship from their warehouse within 24hrs. Not sure how accurate this is, you'd think they'll want customers to be able to get the device when it launches...
Sent from my Evo 3D CDMA using xda app-developers app
Click to expand...
Click to collapse
That's a bummer. I was really hoping to have the phone this week, rather than next.

Used T-Mobile JUMP! No Option for Free SD Card

If you used T-Mobile Jump! for your upgrade, did you have the option to select the free item being offered?
1 year of NetFlix
256 GB SD Card
Gear 2
There was no option provided in the ordering process.

yes i did it with the note 5 got a year of netflix
did it with lgv10 got a 200gb card
---------- Post added at 07:28 PM ---------- Previous post was at 07:28 PM ----------
yes i did it with the note 5 got a year of netflix
did it with lgv10 got a 200gb card

dkb218 said:
If you used T-Mobile Jump! for your upgrade, did you have the option to select the free item being offered?
1 year of NetFlix
256 GB SD Card
Gear 2
There was no option provided in the ordering process.
Click to expand...
Click to collapse
I didn't use Jump but I did order the phone online.... I called customer service before hand to ask such question and was told that after I receive the phone I use a number off the box or receipt to claim gift.... At that time I can choose what I want...
But during the process of ordering there was no option for it....:good:

SBERG117 said:
I didn't use Jump but I did order the phone online.... I called customer service before hand to ask such question and was told that after I receive the phone I use a number off the box or receipt to claim gift.... At that time I can choose what I want...
But during the process of ordering there was no option for it....:good:
Click to expand...
Click to collapse
Okay, thanks. Seems if you order it as a first time customer, you can pick what you want during the order process - or so it seems.

dkb218 said:
Okay, thanks. Seems if you order it as a first time customer, you can pick what you want during the order process - or so it seems.
Click to expand...
Click to collapse
I can't answer that.... I clicked the upgrade part so that's all I know.... Like I said I called Customer service before hand and it seems as though if you do it by phone you can say what gift you want but... they now implement a $20.00 "assistance fee" for doing it by phone....
I politely told the lady I don't want to pay the $20.00 and proceeded to do the transaction online... She was very helpful though and answered everything I asked so I do appreciate that...

You have to go to the Samsung promotions site when you have phone and receipt in hand to place your order.
SD card and Fit 2 will take up to 12 weeks for delivery.
Netflix is a digital code.
https://promos.samsungpromotions.com/galaxyoffer/
You need IMEI, MAC address and receipt from the device.
---------- Post added at 09:09 PM ---------- Previous post was at 09:03 PM ----------
Oh yeah, and the promotion for the Fit 2 and SD card is limited to the first 250K then they substitute. . .
So when you get it, hop to it.

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I also used JUMP via Web to place my preorder. There was no option for me to choose either, Hopefully there still Gear fit 2 available for me to redeem my gift.

I guess this must be the first time you guys have gotten any perks like this. ITs been this way for quite some time that you basically upload a copy of your invoice and use your IMEI number to process your order for samsung promotions. Also dont get too crazy thinking it may come right away generally it takes 4-6 weeks to receive promotional gifts
So far I have gotten netflix, wireless chargers, gift cards and gear vr. They will send it so dont get too nervous if you feel like you been waiting a while.

I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol

ErickF said:
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
Click to expand...
Click to collapse
He lied to you. You can still submit your info and get the freebie.
Sent from my LG-H901 using XDA-Developers mobile app

tourbound129 said:
He lied to you. You can still submit your info and get the freebie.
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
Have you verified with some one already? I already convinced myself i wasnt gonna get anything but if it happens then i cant wait.lol

ErickF said:
Have you verified with some one already? I already convinced myself i wasnt gonna get anything but if it happens then i cant wait.lol
Click to expand...
Click to collapse
I triple checked with the Care team on Twitter DM and they assured me I was eligible for the freebie. I got the freebies with my LG V10 on JoD, not sure why this would be any different.
Sent from my LG-H901 using XDA-Developers mobile app

tourbound129 said:
I triple checked with the Care team on Twitter DM and they assured me I was eligible for the freebie. I got the freebies with my LG V10 on JoD, not sure why this would be any different.
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
Awesome. I have also received the freebies from other phones on jod and never had an issue. But the guy as soon as i told them it was a jod upgrade said i wasnt gonna be eligible. I hope you are right though.

ErickF said:
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
Click to expand...
Click to collapse
He told you wrong info.
Sent from my SM-G935T using Tapatalk

ErickF said:
Awesome. I have also received the freebies from other phones on jod and never had an issue. But the guy as soon as i told them it was a jod upgrade said i wasnt gonna be eligible. I hope you are right though.
Click to expand...
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Can you tell me how you went about ordering the phone on jump on demand? As I never have done the process. Thanks in advance.

Rick1221 said:
Can you tell me how you went about ordering the phone on jump on demand? As I never have done the process. Thanks in advance.
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With jump on demand you can only do it over the phone or in store upgrade. No online upgrade. For pre order just call tmobile and when it asks you to say what you are calling for just say representative. Tell them you want a jump on demand upgrade and to preorder a phone. And whenever you get the new phone just go to a tmobile store and return the old one. Really quick. Make sure you keeo the charger, they wont ask for it.
If the phone is already out then just go to any store and they will trade it for you. Also pretty fast. The cool thing is that you dont have to put any money down for any phone with jump on demand.

The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today

grim489 said:
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
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I went ahead and paid the $70, then got a text two days later from T-Mobile stating that I could do it for no money down, all I had to do was call back in and they would change it for me and my monthly amount would go from $33.50 to $37.50. I went ahead and just left it alone as I didn't want to risk losing my place in the shipping line.

grim489 said:
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
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I ordered mine last night for no money down at $37.50 per month. They checked my account and told me I didn't need any cash.

Question Free Pre Order Items in Canada?

Does anyone actually know how to get the pre order items? I pre ordered mine launch day through Bell, I just got it today and I'm super confused. I've spoke with Bell multiple times and they have no idea.
First call they told me I just bring my proof of purchase to any bell reseller and get the headphones and smarttag in hand at the store
BestBuy then told me I'm suppose to get a voucher from Bell and give that to Samsung online, and they are send directly from Samsung.
Bell then told me that I gotta wait for the phone to arrive, and use the Samsung Members app once I have the phone, and it will know it's an S21 Ultra and prompt me for the voucher, and then I can redeem it with Samsung to have them sent to me.
I now have the phone, registered with Samsung on my account, Samsung Members app installed, no prompt, no messages, no frums to fill out, nothing.
I'm now waiting for the new Bell SIM to activate so I can't call Bell back to ask why there's nothing on the app and what I should do, so, figured I would check here since I have time to kill while I wait for the activation to take place on my SIM
How do I redeem this preorder bundle? Has anyone in Canada actually got the headphones and smart tag doing a pre order through a carrier? Like, What? How does multiple people from the carrier itself not even know how to redeem their own offer?
UPDATE:
Talked to Bell again because the lady I spoke with prior, activated my new SIM on my brother's number (family account), so now I gotta wait for the new 5G SIM to come in the mail lol. The guy I spoke with this time I asked the same question, how do I get the headphones, and was super chill, told me straight up and just said, I'm going to be blunt here, we have no idea how to get them, the deal is offered with Samsung and all we know is Samsung is giving them out to people who bought from Samsung first, and once you can no longer preorder from Samsung, the carriers will get what's left of the bundles as a free for all for whoever can redeem the voucher first.
So directly from a Bell Employee, the preorder bundles are a scam if you bought through a carrier, Samsung is offering the deal through their store only until the preorder ends and then the chance of getting the preorder bundle when the preorders close is pure chance.
May the odds be ever in your favor..

I bought through Rogers and the attached came in the box.
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Okay I didn't get that from Bell haha, I miss Rogers, we don't have that here anymore. It's only Bell, Telus, and a local company that took over for Rogers but you can't get every phone through them and their customer service is terrible and not 24/7.
EDIT:
I flashed the Official Samsung Unlocked Firmware on the SM-G998W, and when I opened the Samsung Members app, I was prompted for the E-Voucher and redeemed it. So this issue is with the Bell Firmware.
Bell also lied and told me I would get the matching colour the phone, but only the Black ones are for the promo.
Bell really became shady as hell recently. Legit false advertising from their reps cause I got the silver phone so I could get the silver headphones, straight up lied to me lol.

I got the pre order stuff from Bell.
Says on Bells website to get it from the Members app.
Went into Members app on phone, scroll down to benefit section. There is a small photo showing pre order e-voucher. Click that, brings up your code, copy to clip board. You then click the link to go to the store to use voucher.
First few times I did it, it showed the items out of stock. Tried it an hour or so later, no problem, added to card, put in the e-voucher code and balance is zero. Fill out shipping details and poof your good.

Got mine through Telus and it's exactly what Rosco said, go into your Samsung Members app, look for offers and there will be a coupon.
Go to Samsung.com and add the two items, drop the coupon code in at checkout and voila, order placed.

now if they would just ship them lol. Been saying "preparing dispatch" since Saturday.

Roscopcoletrain said:
now if they would just ship them lol. Been saying "preparing dispatch" since Saturday.
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That is OK as, in theory, the coupon which came with my Rogers phone said delivery from 6-8 weeks from the date of redemption. I am just hoping that shipment will be done this week some time. A week before I ordered a wireless charger from Samsung and it was shipped on the first business day (a Monday) from somewhere in Ontario via Purolator Express and was delivered before noon on Tuesday in Montreal, despite stating "standard shipping". I am hoping that we will get an advice of shipment close to 5 pm today.

finally changed from perparing dispatch to processing...lol. Not sure what that means ha

Roscopcoletrain said:
finally changed from perparing dispatch to processing...lol. Not sure what that means ha
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Thanks for the heads-up. However looking at mine (Is yours the same?) I too see the "Processing" but it is no longer "Preparing despatch". This is almost retrograde as preparing despatch to me would be packing the items, preparing waybill etc. Processing sounds like some earlier step.

peterg21 said:
Thanks for the heads-up. However looking at mine (Is yours the same?) I too see the "Processing" but it is no longer "Preparing despatch". This is almost retrograde as preparing despatch to me would be packing the items, preparing waybill etc. Processing sounds like some earlier step.
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agreed, seems backwards to me. But who knows *shrug*

peterg21 said:
Thanks for the heads-up. However looking at mine (Is yours the same?) I too see the "Processing" but it is no longer "Preparing despatch". This is almost retrograde as preparing despatch to me would be packing the items, preparing waybill etc. Processing sounds like some earlier step.
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and now its back to preparing dispatch

Roscopcoletrain said:
and now its back to preparing dispatch
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I still believe preparing dispatch is better. If they are really serious about the preparing dispatch advice then it should ship latest tomorrow but perhaps this evening. But what do I know?

peterg21 said:
I still believe preparing dispatch is better. If they are really serious about the preparing dispatch advice then it should ship latest tomorrow but perhaps this evening. But what do I know?
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I know it is bad form to reply to your own post but obviously I was clueless as to Samsung's shipping procedures. Looking at the Rogers' website, it appears they are still offering the promotion until the end of February. It would appear that sales are hardly off the wall. That leads me to believe that, as they advised on the promotion, this may take weeks before the items are shipped. This makes sense from a logistical point of view. People have 2 weeks to return their phones. How do they handle the situation of people receiving the bonus items and returning the phone? One would think relatively easy but you have two parties involved here, Rogers and Samsung and communication may be a bit broken. So they decide they will let a good time pass and it will be clear who kept their phones and who returned them.

sometimes you just end up with the free item. That has happened to me in the past when I returned a pixel to google. I still got the preorder bonus weeks later.
I preordered through samsung which I can't fully recommend doing if you are paying in installments as they terms mention a potential monthly fee for going that route. I ended up getting it outright but the buds and tag came with the device. When I got the note 20 the preorder process was a bit broken (got through telus) they told me I had to go into the store, the store told me I had to order online.
Hopefully your stuff shows up soon.

yes you need to do it from the members app, got mine all ordered today

Iain_S said:
yes you need to do it from the members app, got mine all ordered today
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Oh yes. Not sure to whom that was addressed. From the members app I pasted the coupon into the store and everything went normally. This was the week before last. It has, however, been stuck on preparing dispatch for myself and everybody else who purchased this phone through a Canadian carrier. I was just wondering when they will actually ship.

Yeah I'm still waiting, still says preparing dispatch

Just a follow up, hasnt changed. I did a live chat to inquire...may be waiting some time if true lol
We have requested for the product to be shipped. Right now it's in the preparation stage.
However, shipment of the Samsung Galaxy S21 Series 5G bonus is expected to take between 6 to 8 weeks from the date that you redeem your E-Voucher on samsung.com/ca.
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Roscopcoletrain said:
Just a follow up, hasnt changed. I did a live chat to inquire...may be waiting some time if true lol
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Thanks for this, although not the best news.

Well, they're dispatched! I can't believe they actually shipped!