Help Please. Samsung Captivate. Problem. - Captivate Q&A, Help & Troubleshooting

Okay, to start off with i have a samsung captivate. one of my friends started fooling with it and now it is stuck on the boot screen( the at&t screen). i believe he was trying to root it or something and now it is stuck on that screen. i know there are a few threads on here about this but i have tried everything. My biggest problem is that i got a new computer and where the phone is stuck on the boot screen my new computer can not connect to it. my question is how am i going to be able to get my computer to connect to my phone so i can use odin. i have tried downloading the drivers and everything on multiple computers and still nothing
is there someone out there that had this same problem or knows how to help me Please. i am kinda needing this phone fixed so if there is some one out there that can help me please please please help
Im begging...="( :crying::crying::fingers-crossed::fingers-crossed:

See the Captivate Connection Issues and Download Mode Help Stickied Thread in the General Forum.
And u will probably need to get into download mode and flash to Stock Firmware...i897ucKK4 is the latest. If u want it --- Go here ... Stock i897ucKK4 . Flash one with the gb bootloaders if u don't have them. This will get u to the full kk4 firmware.
Sent from my SAMSUNG-SGH-I897 using xda premium

Try using ADB to catch it during the boot process and kick it into download mode.
http://forum.xda-developers.com/showthread.php?t=1763853

I've done this many a time... Just download the entire samsung drivers .exe file (still a noob so can't post links) that's around 18.5 MB in size and odin will be able to read it. Flash any ODIN-friendly kernel and rom and you should be back up and running.

Related

Bricked Captivate

My captivate wont start it just stalls at the AT&T screen when you boot it up, i have tried odin but the computer dosent read read the phone when its in download mode. i just got the phone lessed than 2 weeks ago. i was running eclair 2.1 and i need serious help i paid good money for this phone and i need help so can someone please help me please. im begging for any type of help. Reaspond ASAP!!!!! HELP PLEASE!!!!!!
There are a bunch of threads about bricked phones. Which ones have you read?
BookBaG said:
My captivate wont start it just stalls at the AT&T screen when you boot it up, i have tried odin but the computer dosent read read the phone when its in download mode. i just got the phone lessed than 2 weeks ago. i was running eclair 2.1 and i need serious help i paid good money for this phone and i need help so can someone please help me please. im begging for any type of help. Reaspond ASAP!!!!! HELP PLEASE!!!!!!
Click to expand...
Click to collapse
Read up more on odin. Some suggestions, make sure you are using the rear usb port. Right click odin and run as administrator. Read odin thread about different ways to enter download mode.
Did you flash anything, our are you just running stock? Where did you buy the phone?
Captivate
Cog 2.3b4
kegobeer said:
There are a bunch of threads about bricked phones. Which ones have you read?
Click to expand...
Click to collapse
basicly all of them when i put the phone into downloader mode odin dosent reconize the phone. but when i put the phone in recovery odin reconizes it but i still cant fix it because odin requires it to be in downloader mode
BookBaG said:
basicly all of them when i put the phone into downloader mode odin dosent reconize the phone. but when i put the phone in recovery odin reconizes it but i still cant fix it because odin requires it to be in downloader mode
Click to expand...
Click to collapse
Try other usb ports. Try another computer. Try running odin as administrator
Captivate
Cog 2.3b4
What did you do to your phone? Obviously it didn't just screw itself up.
kegobeer said:
What did you do to your phone? Obviously it didn't just screw itself up.
Click to expand...
Click to collapse
And if it did just all of a sudden go bat **** return it to where you purchased it. Or call samsung and send your phone to be reflashed. Odin can and will fix this 9 out of 10 times
Captivate
Cog 2.3b4
Ok pls listen carefully I tried this so many times you don't even have to do the 3 button combo.
When you are on the atnt screen plug your phone to the computer. When it recognize it, run the one click root and hit one click root and your phone should go to clockwork recovery (you should have cwm) and there is an option in cwm that can get you to download mode.
Sent from my T-Mobile G2 using XDA App
BookBaG said:
My captivate wont start it just stalls at the AT&T screen when you boot it up, i have tried odin but the computer dosent read read the phone when its in download mode. i just got the phone lessed than 2 weeks ago. i was running eclair 2.1 and i need serious help i paid good money for this phone and i need help so can someone please help me please. im begging for any type of help. Reaspond ASAP!!!!! HELP PLEASE!!!!!!
Click to expand...
Click to collapse
Did you make sure to open Odin "BEFORE" you plug your Captivate (in download mode).
I am presently having a very similar problem. My phone stalls at the ATT screen and none of the methods offered in the myriad of other threads has worked. I have tried all of the button combos, I have attempted the one-click, and I have let the screen flash 2-3 times before releasing the button, all of it has failed. I am at a point where a hard reset might be the answer, but I do not know if one exists. This afternoon I am getting the parts to attempt the 3ohm method.
I would appreciate any input or suggestion of a method I have not yet tried.
TIA
I wanted to mention too that when the phone is off and I plug it into a wall charger, the picture of the battery comes up with the little pinwheel, and stays. The pinwheel does not spin, nor does it go away.

[Q] Captivate Boot Loop after Odin one click

Hello all and thx in advance.
ATT Captivate batch 1010
I had Cognition 2.3 I think on my phone and it worked great however I wanted to try a different ROM so I attempted to restore my phone to stock using ODIN one click. I realized after that that I never disabled the voodoo lag fix or deleted my user data.
Now I am stuck in a boot loop that either shows the white ATT logo screen flashing every couple seconds or the phone off charge screen re starting every couple seconds.
I bought a USB Jig and it works great so I can get into D/L mode easily but I have tried flashing the stock firmware at least 6 times now using different machines, different ports, different versions of ODIN and I've searched around these forums and others for several hours trying to find a solution. It seems that I needed to erase my user data in recovery mode and removed the lag fix before I did this but it is what it is. I have tried to get to recovery mode to no avail. All I can get to is download mode.
Any ideas on what I should/can do?
any help will be greatly appreciated.
Rob
Aircraft123 said:
I realized after that that I never disabled the voodoo lag fix or deleted my user data.
Click to expand...
Click to collapse
Neither are necessary for Odin use.
ATT Captivate batch 1010
Click to expand...
Click to collapse
I think that you may need to use the Froyo Odin (JI6).
http://forum.xda-developers.com/showpost.php?p=10056254&postcount=36
CM7
please help, i have the same problem, was flashing back to stock from a serendipit 5.12 so that i could get the 6.0 version... all went as planned until odin said "reset" which was my cue to unplug and that the process was complete.... i unplugged the phone and tried to reboot and now it does exactly as the first post described, at&t logo then black screen, then back to the at&t logo then black screen again... my computer doesnt recognize my phone none of the methods of getting to download screen will work... no matter how many times i pull the sd, sim, and batt, no matter the button combination i use or which order i use them in.... same result... i cant afford a new phone i need help, i will donate also... i knew this stuff was over my head, but "curiosity killed the cat" i guess...
I had the exact same problem. Try this method, it's the one that worked for me when all others failed... But remember to follow it EXACTLY.
1. Pull out the battery.
2. Hold Volume UP+DOWN (Don't let go of them until you see the download screen).
3. Stick in the USB (which is connected to the computer).
4. Put the battery back in.
If not, you might need to get a USB Jig.
That Froyo Odin link worked!
Thanks guys I flashed to Froyo and it worked!
I've since flashed clockwork recovery and gotten Serendipity 6.1
As far as getting into download mode I had to use one of the USB jigs.
I ordered one from the guy who does the rom reviews but you could make one as well.
On another note the new ROM seems to be discharging my battery really fast
Before I start investigating it as a problem I am going to charge it completely then let it discharge completely to calibrate it.
Thanks again guys
Rob
I just fixed mine last night, I had the exact same problem because of the exact same upgrade. What you need to do is get or make a usb jig. There's a couple resources around here for how to do it.
Here's a video showing how to make one:
http://www.youtube.com/watch?v=Rdn5GoRjhn0
Once I got my phone into download mode, I used Darky's ROM Resurrection Edition ( http://forum.xda-developers.com/showthread.php?t=940671 ) to restore my phone. Just scroll down to where it says "Files Needed" and download the Captivate version. Once you have that downloaded, use the jig to put your phone into download mode and follow the directions in the Darky's video (jump to about 2:30 into the video). Once I had my phone booting, I used clockwork to install Serendipity 6.
Hope that helps you as much as it helped me!!
went to radio shack, got all the stuff to make a jig and i was able to get my phone into download mode! now to try darko...... thanks everyone!
odin doesnt reconize phone
which odin3 are you using? 1.7? or the one click to stock?
you mentioned you had the bootloop problem before, so you should be using odin 1.7 with 2.2 stock.
open odin
get phone into download mode with your nice jig
unplug jig and plug in computer
box in odin should turn yellow.
And make sure you have the correct drivers installed. CRUCIAL.
Multiupload links not working
I'm stuck in the same situation as the OP.
I've been trying to use the method mentioned in the quote below, but the multiupload links are not working for me. I've been trying for 2 days to get to these files.
Breakin' Ranh said:
**Another thing, read the whole thing before doing it! If you're not confident whatsoever about this process, don't do it**
1. Download the following:
I897UCJH2 Firmware
password: samsung-firmwares.com
http://www.multiupload.com/B5OFPPOJFZ
512 PIT
http://www.multiupload.com/I5WICSBFJ1
ODIN3
http://www.multiupload.com/DLS7TWUVPY
Click to expand...
Click to collapse
Here's a link to the thread for more clarification:
http://forum.xda-developers.com/showpost.php?p=10056254&postcount=36I've
Would anyone happen to have these files and be willing to share them?
^
Have u tried the Odin or Heimdall One Clicks in the development stickied thread ??
Sent by XDA Premium App
Yep, tried the Odin one click - caught in a boot loop with the AT&T Logo. I have yet to try the Heimdall one.
UPDATE
Tried Odin and Heimdall One-Clicks - unsuccessful. I'm think I will need the stock Eclair firmware file with Odin and the pit file.
lllll Nova lllll said:
Yep, tried the Odin one click - caught in a boot loop with the AT&T Logo. I have yet to try the Heimdall one.
UPDATE
Tried Odin and Heimdall One-Clicks - unsuccessful. I'm think I will need the stock Eclair firmware file with Odin and the pit file.
Click to expand...
Click to collapse
You ever get this to work? - I'm in a similar situation. all flashes 'work' but get stuck at ATT on boot. Not sure Eclair is an option or not since mine is a refurbished phone that started on 2.2
ScruffMcG said:
You ever get this to work? - I'm in a similar situation. all flashes 'work' but get stuck at ATT on boot. Not sure Eclair is an option or not since mine is a refurbished phone that started on 2.2
Click to expand...
Click to collapse
If one-clicks aren't working, you might need to grab the full version of Heimdall or Odin and flash a full package. Some of the newer phone builds don't like one-clicks.
^ +1
See this thread...the original Stock i897ucKK4 thread... http://forum.xda-developers.com/showthread.php?p=19587108
Then see post #57 for the regular Odin to use and instructions on what to do with the firmware.
Sent from my SAMSUNG-SGH-I777 using xda premium

ODIN stuck at zImage, phone soft bricked, nothing works!

Hi everyone,
this is my first post and believe me i took every measure before deciding to post, i searched, googled and searched some more but nothing helps.
Here is my problem, i'm on a At&T Galaxy S i897 i recently downloaded the ODIN software with a i897 500mhz .tar file to root my phone, i successfully got the phone to connect on a PC and loaded the .tar on the PDA area and clicked root.
ODIN ran the process until the zImage part and now my phone is stuck after removing it from the usb cable after 20 mins had passed.
My phone now shows an icon of a telephone and a computer monitor with an exclamation point in between them, it won't go out of that screen.
I am able to get my phone into download mode and have tried to run a stock 2.2 rom but nothing works, it stays at zImage.
Now i've read a couple of things that seem to be hit or miss but i don't know what to try, only thing i've read is using another usb cable which i will buy tomorrow to see if that works but knowing my luck it won't.
I don't have Kies installed but do have the samsung drivers installed so Kies is not the issue, no firewall or antivirus on the PC.
Can anyone please help me out, i just want my phone to work and hopefully root it.
Thanks to all.
The kernel u flashed was just to get Root and that is all (I'm just guessing). Since u can get into download mode just flash back the kernel that u had running before and u should still have Root. Or use an Odin/Heimdall One Click to get to a Stock Firmware (See the Stickied Thread in the Development Forum).
Give more info about what u flashed and what android platform/version u are/were on, etc. The more info, the easier it is to give the more accurate help to ya. Thx.
Sent from my SAMSUNG-SGH-I897 using xda premium
Hi,
well i have stock android 2.2, i used speedmod-kernel-i897-k13c-500hz .tar.
I've tried using others but none work, Odin always gets stuck at some point and i have to unplug.
I never got to root it gave me the soft brick when i unplugged.
Heimdall One click won't work, i'm on a mac and it won't work there, phone not recognized, on my pc i have xp and it won't let me run the one click even if i run as admin.
So i'm stuck, really stuck.
Should i go get a new cable?
Check out the "Connection Issues..." Stickied Thread by jmtheiss in the General Forum and also the "Guide..." by TRusselo that is Stickied in the Q&A Forum.
Sent from my SAMSUNG-SGH-I897 using xda premium
If you plug your phone in while Odin is running and you get the yellow connection symbol you can re flash any kernel. like 4-2ndtwin said, search the STIKIED threads and find the stock 2.2 kernel and loads it into odin and re flash it.
when you get that little phone exclamation point and PC icon and no booting, but you can still get odin to turn yellow when you plug your phone in you can almost always re flash.
good luck, hope it works out.
I've been in the same situation before.
The problem is that ODIN freezes always at some point of the flash, it recognizes the phone but always freezes, i have done everything right and follow all the guides, there's something just not right about this, it shouldn't freeze all the time
Try Heimdall (not one click).
Sent from my SAMSUNG-SGH-I897 using xda premium
Well i'm on a windows 7 PC now and still can't get it to unbrick, i tried using odin again and stuck on zImage.
One click gives me a exe file called one click loader when i runt it it asks to install heimdall i say yes and it throws this error: Problem while executing heimdall.exe in shell.sendShellCommand
I just want to flash i guess and get my phone back, it goes into download mode with no problem and it just shows the phone and pc icons but it wont start so i know its soft bricked. Can anyone help me fix it please, i've done just about every method i can find and nothing works.
You are doing something wrong with Heimdall. Go to Apex ROM website, get Heimdall, get Apex tar, get latest Java 6 JRE, run Heimdall as "java -jar Heimdall.jar".
When pompted point to Apex.tar - flash with booloaders.
Edit:
Found this page on the site:
http://apexromcaptivate.weebly.com/installation-instructions1.html
Is that it?
Also how do i run Heimdall as java -jar Heimdall.jar?
It asks me to: flash to stock JF6 but how do i do that?
Problem fixed, it was the cable.

Bricked captivate help please!!

i have bricked my step dads captivate. i put Cyanogenmod 9 on his phone he has been using it for a while now but he wanted to go back to the stock rom that came on the phone. i made a back up before i installed cm9 but when i was restoring it back to stock it said error restoring boot image then stopped so i tried it again the it went black. now every time i try to turn it on it gets stuck at the at&t world phone screen and wont do anything. so i made a jig to get it into download mode so i could flash it back to stock. but now on my widows 7 computer it says usb device not recognized. it gives a error code 43, and says device has malfunctioned. i have uninstalled the drivers and reinstalled them but the same message keeps popping up. i don't know what to do now im all out of ideas and i cant find anything that relates to my problem anywhere on the internet. please someone help me!!!
See the Captivate Connection Issues and Download Mode Help stickied thread in the General Forum.
Also u could try one of the Heimdall One Clicks instead of Odin.......see the stickied thread in the Dev Forum of the Master Collection of Stock Rom One Clicks.
Sent from my SAMSUNG-SGH-I897 using xda premium
No one tells you that you can't restore a factory image from CWM... but as you have seen, you can't. :thumbup:
Sent from my aokp_tenderloin using xda premium
seen this just few days back.... if you get stuck at the at&t screen, phone is soft-bricked and you dont need a jig to solve that problem.
I was under similar impression first, then read a post about a ROM installation and found out that to get to download mode, you can hold both the volume buttons and connect the phone to the usb with computer (phone initially is turned off) ... dont press the power button... this will give you download mode.... once in download mode ODIN to stock, root, flash to any ROM that you like by carefully following the instruction to "T".
i couldn't post outside link but look for captivate wikia download mode on google. it will give you a site with all options of bricked phone and solutions.

[Q] HELP ME unbrick samsung galaxy S i9000 please! nothing works- kies,odin,adb,

Hi,
I am sorry to post this topic but i badly need some experts to help me out with this. It would be very grateful if anyone of you could help me.
I have bricked my friend's samsung galaxy s i9000. Now i need to buy a new phone for her incase i dont get this one working.
I have searched on this forum and googled extensively, i tried almost every method on this forum to unbrick except the USB jig, all of them failed.
I have ordered USB jig online, and it is yet to be delivered to me. So that method is yet to be tested.
Meanwhile all i want now is some guidance, so that i could be self assured if what I am doing is right and i need some questions answered.
Please read the following to comprehend the entire problem.
1) The phone has froyo and it was working very slow, and i couldnt boot into download or recovery mode via 3 button combo. (why couldnt i boot into those modes?)
2) I connected the phone to samsung kies, and it said that there is an upgrade available. But the details for the upgrade were blank.
I went ahead and tried upgrading it, and it gave me 403 error. (why did it give null details of the upgrade firmware? and why did i get 403 forbidden access error? )
3) Next i connected to the phone via ADB, and i could successfully boot into download mode.
4) After booting into download mode, i connected it to odin. Then i tried flashing semaphore kernel v2.7.
I gave an error, write operation failed, and the flashing failed. (why did it happen?)
5) Next I couldnt boot the phone at all, I am stuck at the black screen of death aka bsod or the phone-!-computer screen.
6) I tried taking out battery, reinserting and tried severl combination of button to boot as explained at several places here, but none of them works. Neither am i able to connect it to odin, or adb.
WHAT SHOULD I DO NOW? IS IT HARD BRICKED OR SOFT BRICKED?
WHAT SHOULD I DO INCASE I AM ABLE TO BOOT INTO DOWNLOAD MODE USING USB JIG?
WHAT SHOULD I DO INCASE I AM NOT ABLE TO BOOT INTO DOWNLOAD MODE USING USB JIG?
Please help me, it will save me a new phone cost. I can hardly afford it.
http://forum.xda-developers.com/showthread.php?p=30415128 follow the link it may help
Sent from my GT-i9000 using xda premium
I have already tried all this.
can you answer my questions?
http://www.youtube.com/watch?v=1RoZU5ZPMS4&list=UUawwqTCK5egDfXdJe3EH0XQ&index=13
http://www.youtube.com/watch?v=pKS6zEkIydM&list=UUawwqTCK5egDfXdJe3EH0XQ&index=14
http://www.youtube.com/watch?v=PwHVm90HO1w&list=UUawwqTCK5egDfXdJe3EH0XQ&index=18
http://www.youtube.com/watch?v=6GJUcQl3wr8&list=UUawwqTCK5egDfXdJe3EH0XQ&index=16
if your still stuck check out darkyrom.firstaid
http://forum.xda-developers.com/showthread.php?t=819551 read this
a big thanks foe all above links..
I am still trying and waiting for the jig. i hope to get it working..
Was the phone rooted? I've had problems with rooted apps deleting system files.
Sent from my GT-S5830 using xda app-developers app

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