Related
Just received an email from Google Play about my replacement. Didn't see any similar threads pop up but just in case, here is some info for anyone who wants to get theirs replaced:
http://support.google.com/googleplay/bin/static.py?hl=en&page=ts.cs&ts=2693239&from=2693239&rd=1
I literally filled that out yesterday and got my UPS return label, RMA slip, and replacement cart link a about 10 minutes ago. They want the old device back within 21 days and put a $249 authorization hold on your card until they receive it. They have a shopping cart setup for you so you just click the link and place the replacement order.
Sorry if this is a duplicate, mods can take this down if they want.
This is the thread you're looking for
http://forum.xda-developers.com/showthread.php?t=1793436
Sent from my Nexus 7 using xda premium
Responsibility said:
This is the thread you're looking for
http://forum.xda-developers.com/showthread.php?t=1793436
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
That thread gives no useful information on a RMA order, it just talks about those who already or are going to replace.
Yea, the turn arounds are getting faster and faster. My first replacement took a week. My second, half that. Hopefully, I don't have to see how long a third takes...
I got the email to order replacement twice. Just clicked on link in one email but curious if people got it twice too.
Sent from my Nexus 7 using xda app-developers app
calvin4001 said:
Yea, the turn arounds are getting faster and faster. My first replacement took a week. My second, half that. Hopefully, I don't have to see how long a third takes...
Click to expand...
Click to collapse
Are they shipping these expedited or the same method as a brand new order? And was the second replacement for the same issue? Cause that scares me, haha.
Edit: Looked through the post linked above. Guess some got it over a couple days some a little longer. Oh well as long as its coming!
After i got the UPS label, what should i do with the old N7?
Sent from my Nexus 7 using xda app-developers app
kojaraty said:
After i got the UPS label, what should i do with the old N7?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Mail it? Lol
Sent from my Nexus 7 using Tapatalk 2
Just an update. Got my replacement tablet a couple days ago and had the screen rising issue out of box. My only reaction: WTF. Feel like returning at least until the manufacturing issues are resolved.
Sent from my SPH-L710 using Tapatalk 2
ripalsanghani said:
Just an update. Got my replacement tablet a couple days ago and had the screen rising issue out of box. My only reaction: WTF. Feel like returning at least until the manufacturing issues are resolved.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I think this I what I'm going to do. 4 bad N7s in enough for me.
Sent from my Nexus 7 using xda app-developers app
Just thought of creating a thread for pinoys who own this great device.
Sent from my Galaxy Nexus using Tapatalk 2
Nice we finally have a thread! I have a 16GB I got from someone at sulit.com, how about you OP and have you experienced any of the known issues? Issues I have experienced are the screen flicker and screen lift. Doing the glue fix temporarily did the job, but after a few days it lifted again. Thinking of having this checked at by ASUS, but I want to DIY fix it first (more fulfilling).
The thing is that I haven't really played much with it but so far so good no lift issues or anything. It's pretty handy though. I'm loving my collection of nexus devices
Sent from my Galaxy Nexus using Tapatalk 2
Wow our very own thread,got my nexus from a local gadget provider in multiply...experienced screen lift and resolved it by using the additional washer method...so glad it didn't came up again
Sent from my Nexus 7
My gf is filipina. Can I join?
guitarofozz said:
My gf is filipina. Can I join?
Click to expand...
Click to collapse
of course
LOJ168 said:
Nice we finally have a thread! I have a 16GB I got from someone at sulit.com, how about you OP and have you experienced any of the known issues? Issues I have experienced are the screen flicker and screen lift. Doing the glue fix temporarily did the job, but after a few days it lifted again. Thinking of having this checked at by ASUS, but I want to DIY fix it first (more fulfilling).
Click to expand...
Click to collapse
Woottt sa wakas...
I havent experience this issue. Using my nexus 7 for the last 2 weeks.
Sent from my Nexus 7 using xda app-developers app
Musta na? Nexus 7 user from Texas.. I Dont have any issues except my wife nags me for always touching my n7....lol
Sent from my Nexus 7 using xda premium
pinoycrusader said:
Musta na? Nexus 7 user from Texas.. I Dont have any issues except my wife nags me for always touching my n7....lol
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
My wife is Filipina. She nagged me too then I bought her one. Problem solved!
Sent from my Nexus 7 using Tapatalk 2
Any store in the PH that is reliable enough to buy from? I'm so damn excited to own this device. Woot!
How much did it cost in?
It was always WAY cheaper for me to buy my electronics from the US
new user
mine is coming next week! any recs on best apps to use so far? this will be my first tablet EVER!
franching said:
mine is coming next week! any recs on best apps to use so far? this will be my first tablet EVER!
Click to expand...
Click to collapse
that will really depend on what your needs are. people have different needs so my apps may not necessarily fit your preferences
hey we have our own thread like the one for the galaxy nexus!
so far im quite happy with my device. ordered the day it was announced from the google play store. cost me 11.3k php for the 16 gig! hehe.
some screen flicker here and there but nothing too bad.
antikryst said:
hey we have our own thread like the one for the galaxy nexus!
so far im quite happy with my device. ordered the day it was announced from the google play store. cost me 11.3k php for the 16 gig! hehe.
some screen flicker here and there but nothing too bad.
Click to expand...
Click to collapse
Been waiting for you to show up J. Hehehe
Sent from my Nexus 7 using Tapatalk 2
Did anyone receive the $25 credit or the free movie from the Play Store? I got my 16gb version from the states and don't have any issues with screen lift. Just wish Google would offer the entire play store to its worldwide customers instead of using a work around to gain access.
hey kababayan! can i join too? what rom are u guys using right now, just flash paranoid android lastweek and its awesome..
Sent from my Nexus 7 using xda app-developers app
climo said:
Did anyone receive the $25 credit or the free movie from the Play Store? I got my 16gb version from the states and don't have any issues with screen lift. Just wish Google would offer the entire play store to its worldwide customers instead of using a work around to gain access.
Click to expand...
Click to collapse
Nope, didn't get it, but it doesn't bother me actually. The tablet was worth it.
Though I didn't get the $25 Play Store credit, I do have the $10 Google Wallet. Lol!
No problems with my 16gb too.
Sent from my Nexus 7 using xda premium
geevee11 said:
Nope, didn't get it, but it doesn't bother me actually. The tablet was worth it.
Though I didn't get the $25 Play Store credit, I do have the $10 Google Wallet. Lol!
No problems with my 16gb too.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Same here not a big deal but would be nice to have!!. Going to install Paranoid real soon...just waiting for moles to finish tweaking it a little more before I install. This device rules...my ipad 1 is now a dust collector. Thinking about selling it so I can buy N7 accessories....:good:
climo said:
Did anyone receive the $25 credit or the free movie from the Play Store? I got my 16gb version from the states and don't have any issues with screen lift. Just wish Google would offer the entire play store to its worldwide customers instead of using a work around to gain access.
Click to expand...
Click to collapse
I got mine although there was a workaround needed. Still have over 15 left
Sent from my Galaxy Nexus using Tapatalk 2
produced for our devices? I mean, if not by now, when?
I think Google jus assumed the aftermarket would step up and offer docks for the nexus pogo pins but they have not. Now it looks like they are going to wireless charging which they should have done in the first place. The vzw Galaxy Nexus never really got a dock either fwiw.
Sent from my Galaxy Nexus using xda premium
It took Google forever to release a dock for the Galaxy Nexus. We know they were supposed to release one in September.....
I say wait until this Google event after the hurricane, if no news by then, you can start doubting if it will ever come out.
subscribed, i really hope so. need it for bedside clock and charging
Nospin said:
It took Google forever to release a dock for the Galaxy Nexus. We know they were supposed to release one in September.....
I say wait until this Google event after the hurricane, if no news by then, you can start doubting if it will ever come out.
Click to expand...
Click to collapse
The event won't be rescheduled
http://www.androidcentral.com/googl...-rescheduled?utm_source=ac&utm_medium=twitter
Sent from my Nexus 7 using xda app-developers app
Andel7539 said:
The event won't be rescheduled
http://www.androidcentral.com/googl...-rescheduled?utm_source=ac&utm_medium=twitter
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Nope, but everything was still announced today.
If you guys haven't noticed Pink and Blue Nexus cases have appeared in the play store, so they haven't abandoned N7 accessories. Frustrating as hell though.
Asus exec just said today that they are now selling a million nexus 7s a month...awesome. So how about some ****ing accessories?! Argh!
Sent from my HTC One XL using xda premium
nooomoto said:
Asus exec just said today that they are now selling a million nexus 7s a month...awesome. So how about some ****ing accessories?! Argh!
Click to expand...
Click to collapse
+1
ddlooping said:
+1
Click to expand...
Click to collapse
It's hard to imagine leaving this much money on the table.
At this point I'm convinced there won't be a dock, so I've bought a stand and am disappointed.
Tom Fagerland said:
At this point I'm convinced there won't be a dock, so I've bought a stand and am disappointed.
Click to expand...
Click to collapse
I'm willing to give it a last ditch hope, that MAYBE they want that new picture screen saver dock feature in Android 4.2 first.
Though I admit I'm beginning to sound delusional. I just can't imagine not making a dock for a product pushing one million units a month. Can't even fathom it.
I wouldn't be surprised if a dock is coming soon. The newer kernel branch has support, the older doesn't. There would be little reason to do this if they didn't plan to ship one.
With the new family of Nexus devices coming out I'm sure we'll see a dock soon.
Tom Fagerland said:
At this point I'm convinced there won't be a dock, so I've bought a stand and am disappointed.
Click to expand...
Click to collapse
+1
Sent from my Nexus 7
FallN said:
+1
Sent from my Nexus 7
Click to expand...
Click to collapse
Let's not forget it took Google 6 months to ship the dock for the Galaxy Nexus. They really suck at this.
nooomoto said:
Asus exec just said today that they are now selling a million nexus 7s a month...awesome. So how about some ****ing accessories?! Argh!
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
+1
There are accessories but not from Asus or Google, kinda ridiculous if you ask me,I think ms zunes have more accessories!
Sent from my Nexus 7 using Tapatalk 2
First, to the mods:
I would first like to make the case for the existence of a separate thread for RMA's. It is now well known that Google has always maintained a separate stock of N4 units that (if I'm not mistaken) also ship out from a separate location, and therefore the entire shipping situation for these is distinctly different/separate from that of all other standard Play Store orders, with posts for which obviously belonging in the main shipping thread. For those of us either posting and/or seeking information regarding only RMA's, it makes it rather difficult and confusing trying to find that particular information in the main thread. That is why I am hoping we can keep this thread, again specifically for RMA shipping and status.
Thanks!
(by the way, fellow N4 RMA folks please feel free to chime in and back me up on this )
Sent from my Nexus 4 using Tapatalk 2
Woo RMAs unite!
Sent from my Nexus 4 using xda premium
I support your thread.:thumbup:
Sent Using Tapatalk 2
I'm here I'm here!!! I am wearing my "I support joe" pin . Carry on......
Sent from my Paranoid Nexus 7 using Tapatalk 2
Jefferyrbrown1983 said:
I support your thread.:thumbup:
Sent Using Tapatalk 2
Click to expand...
Click to collapse
ctowne said:
Woo RMAs unite!
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thank you my fellow RMA grunts!
And to add to this from my part, I have an RMA that I put in for my 16gb on 12/13, listed as Pre-order, and at that time I was given a 2-3 week quote, but since all I've heard from everyone else has been 3-5 weeks, I'm now inclined to believe the latter. In my situation, I'm just hoping to have this replacement by the time we go away on vacation on Jan 11th, but I'm not holding out too much hope on that. Then there's the LG warranty option, but because I'm not the "original purchaser" then I can see that process getting rather hairy. I mean did dig up an old slider phone that I could "use" in the meantime if I had to send this in, but right now I'm at a loss.
By the way to give a bit of background, I originally purchased an N4 back on 11/23, but had to send that one back due to screen issues. At the time I just assumed there were no replacements with everything being sold out, so I just went with a straight refund. I then purchased my current phone as an unopened/sealed unit on eBay, but now this one has major earpiece speaker issues. So rather than go through the craziness of sending this one back to the eBay seller, have him get an RMA, etc. etc., I just thought I'd try to change my original Play Store "refund" into a "replacement" (refund for my returned phone hadn't hit yet), since I'd learned that Google had a separate RMA stock. Well of course as well all now know, even the RMA stock is wiped out, so I'm currently 1) sitting on an RMA replacement with Google that is in "pre-order" status, and 2) rocking an N4 (the one from eBay) with a bum speaker. And THAT is my effing N4 story. :victory:
dirtyhamster73 said:
I'm here I'm here!!! I am wearing my "I support joe" pin . Carry on......
Sent from my Paranoid Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Rock on w/your dirty self! :good:
anyone receive their RMA device
Sent from my Nexus 4
My rma story, which I'm sure y'all have heard before, but for the new comers who will be joining us the story is I ordered the phone on 11/13, received my N4 on the 28th, right out the box the speaker was funky, crackling and popping. It blew two days later, no sound at all and no calls. Called for the rma on the 1st and was told rma stock is different than regular stock and that I would get it in 3-5 days. They finally told me last Thursday that they are out of rma stock and it'll be 3-5 weeks. I'm not taking this lightly as I call periodically, at least once a week, to get some kind of update. I've talked to managers and they all give the same spiel, "I'll escalate it to a shipping specialist". No choice but to wait, although I am contemplating sending it in to LG, would rather fix it myself though. No parts out there. :banghead:
Sent from my Paranoid Nexus 7 using Tapatalk 2
---------- Post added at 06:46 PM ---------- Previous post was at 06:45 PM ----------
dkotoric said:
anyone receive their RMA device
Sent from my Nexus 4
Click to expand...
Click to collapse
If we did, we wouldn't have this thread
Sent from my Paranoid Nexus 7 using Tapatalk 2
dirtyhamster73 said:
No choice but to wait, although I am contemplating sending it in to LG, would rather fix it myself though. No parts out there. :banghead:
Click to expand...
Click to collapse
Not sure I would trust the LG folks either. Ugh.
Here's my story. Ordered RMA on Dec 4th thinking I would have it in 3-5 business days. Had to cancel that one and order a new RMA because Google wouldn't let me change my shipping address without making a new order. New order date is Dec 16th.
Sent from my Nexus 4 using xda premium
ctowne said:
Here's my story. Ordered RMA on Dec 4th thinking I would have it in 3-5 business days. Had to cancel that one and order a new RMA because Google wouldn't let me change my shipping address without making a new order. New order date is Dec 16th.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Still can't believe they couldn't do a simple address change, or let you update your info and keep your spot.
Sent from my Nexus 4 using Tapatalk 2
dirtyhamster73 said:
Still can't believe they couldn't do a simple address change, or let you update your info and keep your spot.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Yeah, that is total bulsh.
joeski27 said:
Yeah and actually, my plan would be (assuming I stuck with the RMA route) to receive the RMA phone, then simply do a swap of the earpiece speaker components (which looks to be quite easy to do) and then just send the RMA unit back to Google as defective. Of course I can only do this because of my unique eBay-phone situation, as described above
Click to expand...
Click to collapse
I'm trying to look on the bright side, which is hopefully by the time we get our replacements they would have worked out all the issues, like speaker, yellow tint, rattling, creaking, etc... brilliant idea about the swap!
Sent from my Nexus 4 using Tapatalk 2
dirtyhamster73 said:
Still can't believe they couldn't do a simple address change, or let you update your info and keep your spot.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
joeski27 said:
Yeah, that is total bulsh.
Click to expand...
Click to collapse
Yepp... When I called and asked if I could switch it the CSR said no and I thought he was kidding at first. Pisses me off beyond belief. I lost 12 days of being in line :banghead:
Sent from my Nexus 4 using xda premium
dirtyhamster73 said:
I'm trying to look on the bright side, which is hopefully by the time we get our replacements they would have worked out all the issues, like speaker, yellow tint, rattling, creaking, etc.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Yeah that would be a possible positive bonus about the speaker/yellow/rattling issues
ctowne said:
Yepp... When I called and asked if I could switch it the CSR said no and I thought he was kidding at first. Pisses me off beyond belief. I lost 12 days of being in line :banghead:
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
A little too late now, but what if you updated the address in Google wallet? Wouldn't they have seen the new address when they sent to go ship?
Sent from my Paranoid Nexus 7 using Tapatalk 2
dirtyhamster73 said:
A little too late now, but what if you updated the address in Google wallet? Wouldn't they have seen the new address when they sent to go ship?
Sent from my Paranoid Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Well he told me, take it with a grain of salt, that when they get new orders the computer automatically prints the shipping label. So once you order it can't be changed. How hard is it to print a new shipping label? Seriously, Google.
Sent from my Nexus 4 using xda premium
dirtyhamster73 said:
I'm trying to look on the bright side, which is hopefully by the time we get our replacements they would have worked out all the issues, like speaker, yellow tint, rattling, creaking, etc... brilliant idea about the swap!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Cracking Glass and scratches haha!!
Sent from my Nexus 4 using Tapatalk 2
dirtyhamster73 said:
Still can't believe they couldn't do a simple address change, or let you update your info and keep your spot.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
i had the same problem when i order my replacement it end up being under my old address they wouldn't let me change it, so i end up cancel the order..and went to ebay, got very lucky bought one on Friday for $415 with free shipping witch i think is not a bad deal, i receive it today.so far everything good, no problem at all.. im glad i cancel my order would have to wait 3 weeks
What would really suck is if I don't get it at the new address by Jan 14th I would have to cancel and make yet another new RMA order. Let's hope it doesn't come down to that...
Sent from my Nexus 4 using xda premium
They have stock in the Sprint Store. I called yesterday playing dumb to see if I could get a store to sell early. I was told it would be released today. So I take my happy little but over to the Sprint Store as soon as it opens this morning. Lady at the counter tells me yes they have some in stock and yes I can purchase one. She goes back and grabs a box and brings it up to begin the purchase process.
Then a manager stops her. He informs her that they cannot sell them yet and he sends me on my sad little heartbroken way.
Sent from my SPH-L710 using xda app-developers app
I would have handed them a hundred and been done with it.
It happened so fast. I was so close I could taste root.
Sent from my SPH-L710 using xda app-developers app
Ugh, I couldn't imagine the anger I would have. But, in all fairness, they're not supposed to sell them.
I know where I'll be at 9AM tomorrow.
Kilmar said:
I know where I'll be at 9AM tomorrow.
Click to expand...
Click to collapse
Same here. It'll be like waiting for the midnight release of a video game.
Sent from my Evo LTE using Tapatalk 2
eXplicit815 said:
Ugh, I couldn't imagine the anger I would have. But, in all fairness, they're not supposed to sell them.
Click to expand...
Click to collapse
Damn that sucks man...like having a rug snatched from underneath you...
I just followed a UPS truck to my house and it dropped a package off at the neighbors and kept it moving :'(
Sent from my PG06100 using Tapatalk 2
eXplicit815 said:
Ugh, I couldn't imagine the anger I would have. But, in all fairness, they're not supposed to sell them.
Click to expand...
Click to collapse
I was just so close and then shot down. Its like going to the Sprint Store to pick up a phone, thinking youre going to get it and then you're shot down. Theres no other way to complete the analogy because that is literally one of the worse things to possibly happen.
bonus points for catching the reference
gmfeny said:
I just followed a UPS truck to my house and it dropped a package off at the neighbors and kept it moving :'(
Sent from my PG06100 using Tapatalk 2
Click to expand...
Click to collapse
Stalker!!! lol :victory:
I would have done the same! haha
slayer69 said:
Stalker!!! lol :victory:
I would have done the same! haha
Click to expand...
Click to collapse
I keep hitting refresh on the ups shipping tracker. I have a problem.
Sent from my PG86100 using xda app-developers app
raptoro07 said:
I keep hitting refresh on the ups shipping tracker. I have a problem.
Click to expand...
Click to collapse
Do what I did and buy a black one. Since they're delayed for some unspecified amount of time, I only refresh 4-6 times a day.
raptoro07 said:
I keep hitting refresh on the ups shipping tracker. I have a problem.
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
Guess I have the same problem :/ I have another shipment coming from UPS so I know I'm going to get overly excited for no reason at least once....
Kilmar said:
Do what I did and buy a black one. Since they're delayed for some unspecified amount of time, I only refresh 4-6 times a day.
Click to expand...
Click to collapse
When I was in support and receiving lot of random stuff for folks I found a Windows desktop widget (of all things) that worked really well. You just put in the tracking info and it would show the latest real time info in the widget and you could even click on each delivery and see a map of where the last update had come in and when on the map.
Alas, I ordered from HTC and still have no tracking info.
UPS just left.. no phone! :crying:
Just checked mine and it show's 2nd day air as well, with a scheduled delivery of Monday, 4/22.... WTF. Guess we'll see
Are they still going to be $550 for the 32gb model in stores tomorrow? I was just told by 2 Ca. Stores its $699
Sent from my SPH-L710 using Tapatalk 2
18th.abn said:
Are they still going to be $550 for the 32gb model in stores tomorrow? I was just told by 2 Ca. Stores its $699
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
From my experiences it's always cheaper at a Sprint Corporate store. Example:I live next to a "sprint" marked store and I was buying a note II and they wanted $799 for it.. I then found my closest sprint corporate location and bought the phone from them for $600..
Sent from my SPH-L900 using xda premium
I don't mean to torture you guys but I'm the Sprint Service Manager and I've been playing with mine for 2 days now. Lol :/ I also typed this up on the One. Trust me y'all will love it.
wondering if this would be an up/down grade from a note 2 ... maybe ill just get it for fun and then give it to the kid if im not amazed