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Okay I fell in the river not to long ago and killed my Telus Motorola Milestone. I went out and bought a new desire cause I had rooted the milestone and cause I had fell in the river... Now I'm thinking maybe I can re-flash it to stock and try to return it for warranty, but I was wondering a couple things..
1. Can it be completely returned to stock? I recently sent in a SE X10a and they only wanted the phone itself, not the backing/battery/sim/microSD.. if this is the case, maybe they cant tell?
2. I heard there was a piece of paper on it somewhere that is supposed to change color if it gets wet/damaged.. where is this, what does it look like Not wet, and after it gets wet..
The phone itself boots and seems to run semi-fine.. but the camera button kinda has Multiple Personality Disorder.. sometimes it's a camera button, sometimes it's volume up or down LOL
Also, does anyone know what would happen if I sent it in and they found out it was splashed? it was never really soaked, and I dried it off as soon as possible (even used canned air and the Rice in a baggy methods) Will they contact me to tell me how much to fix, Just bill me and return it, or just say F* me and send it back?
Kinda like to know if anyone has had this kinda experience
they have ways of knowing the water was in it... and its a little square that is white when dry and pink or red when wet...
if you send it they'll most likely bill you. they don't 'fix' phones
Sent from my Droid using XDA App
I had an ATT Tilt and when I took it apart I found not just the one by the battery buy a couple more inside the phone as well. Pretty sure most phones would have the same thing. They can be pretty sensitive too. Sometimes really high humidity will change the color.
Hi all,
I've replaced my Atrix HD twice now under warranty for the same issue. This is my third Atrix HD. This last time, it was a few weeks out of warranty before it started up again, so AT&T would not replace it. Wonderful.
I love the Atrix HD, with the exception of the horrible squealing during video and audio recordings that I have yet to figure out, and the screen flaking out on me. I would have the phone for a few months completely without issue, then it would start acting up. The screen would turn off randomly, or so I thought at first. I've had this problem so much, I've worked out how to make it happen and to temporarily fix it.
If I sort of flex my phone back from the top left corner to the bottom right corner, the screen will stay on and work. However, if I flex it between the bottom left and top right corner, the screen goes off pretty much immediately, and since this issue has been exactly the same on the last 3 phones I've had, it makes me wonder if this is a manufacturer defect or something. The screen is black, but still reacts normally to touch (I can hear and feel the unlock screen, or if I pull up a piano app I can still play it, still shows when connected via HDMI, etc.
I'm pretty gentle with my phone, especially since the last two times I've had to replace it. I've never dropped it, even on carpet. I don't have a case or anything and I keep it in my pocket, but it stays in pristine condition. I don't even load a lot of apps on it.
I'm not sure what to do. It's obviously a hardware issue. I've opened it up and reseated the ribbon cables to no effect. I'm not really sure what else to check, but I had reservations about messing with the LCD/Digitizer too much. I don't want to break it and have no phone at all! Anyone else have this issue before? Any advice?
Thanks in advance,
greyspot
P.S. I'm in IT, so I'm comfortable taking things apart and troubleshooting. I've just done all I can think to do aside form replacing the LCD.
I mean you could try replacing the LCD and digitizer and see what happens. I'm not sure how much they cost but if you really like our HD then it's probably worth it. Sounds like it's "fool me twice, shame on me" and you should get a different phone. I've had zero issues with mine even after installing the EB40 battery and cleaning dust from behind the glass and on the lcd. Maybe you're just unlucky?
People freak out about fixing the hardware but it's no bug deal at all. It's like slightly more functional and expensive Lego's.
Sent from my ATRIX HD using Tapatalk
The last few replacements were free, not that I didn't want to try another phone. Maybe I'll try to replace the LCD, but at this point I might just buy another phone and move on. Frustrated. Anyone else encounter this issue before?
This seems to be the same problem I was having. In my post from the 30th.
http://forum.xda-developers.com/showthread.php?t=2736888
[Q] Display backlight inop sometimes
Sent from my ATRIX HD using XDA Free mobile app
Weird that a battery mod would fix it. I think it's because the battery is a bit bigger, and pushes on whatever it is that is loose in our phones just right. Oh well, I've already given up. I may try to fix it after I get my new phone and keep it as backup, but I went ahead and got an Optimus G on Swappa. I just found out about Swappa. Liking it very much! Still haven't gotten the Optimus yet, but I've had the Optimus V on Virgin, and it was a very solid phone.
Oh well, thanks for the help from those that replied. I've seen this issue pop up on different forums as well, so I believe it is a common problem with the Atrix HD.
Hey guys, I have a dead spot and ghost touch problem on my vs980 touchscreen. I purchased it as a refurb on Amazon and I'm not sure whether the seller will replace it (noticed a problem early on, but thought it was an issue with my clumsy thumb- but now it's gotten worse a couple weeks after the return period). I read on a couple other threads that people have cured this problem on other phones by putting them in the freezer for a few hours in a plastic bag. The only problem is that they always describe removing the battery before doing this. Obviously, this would take some work on the g2. Any opinion on whether doing this with the battery in would be too risky? Anyone think this will work at all?
I have had my phone for almost two years and that same thing just started on my so I would be very interested if that works.
Nope. Didn't work.
This is my first post here, and I come with a really peculiar problem, that drove me insane for the past week.
Here's the deal, about a week ago I noticed that some of the images in my download folder looked kinda funny, as in little boxy and not properly anti aliased, grainy and started looking closer at other pictures and ui elements, just to notice they're all the same, and not only in the phone UI and pictures, but in apps too, the text and pictures on instagram are just not properpy anti aliased, like showing a lower resolution altogether. In Instagram the round graphics are jagged on top and bottom like a line in paint. A white background looks gray dotted all over at regular intervals.
The only thing I can think that could've triggered this was me accessing the recovery to show a friend how to perform a cache partition wipe, then just booted back and making no changes (stock recovery). After noticing the problem I actually performed a cache wipe with no effects.
In safe mode the screen looks the same, and the physical screen is clean, with no oils that could give off this effect.
It's observable as far as 30 centimeters away.
My battery started to drain massively too.
So my question is, is this an hardware issue, or if it sounds like something you've encountered, how could I fix this, and before you say so, it's not all in my head
The firmware version is EVA-L09C432B399, this phone has not been dropped in almost 6 months and it's 13 months old. Thank you in advance!
If your battery just recently started to drain (and if it's not battery getting old), check into this issue about recent Goofle Pkay Services update causing issues
https://forum.xda-developers.com/p9/help/phone-suddenly-looses-wifi-connection-t3789296
Loool I was about to ask the same thing. For me it's been about 3-4 months and I didn't solve it sadly :/
Adilox9 said:
Loool I was about to ask the same thing. For me it's been about 3-4 months and I didn't solve it sadly :/
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Sad to hear,
Meanwhile ive sent a ticket to Huawei Support and they recommended i do an Factory Reset, and so, 3 days ago, i did, good news is my battery life has tripled, bad news, the screen is in the same condition, and i just read in a questionable article, but who knows, that it might have open circuits on the flex cable due to overheating melting the plastics, not likely since i never allow it to overheat, ive been using it extensively since my pc broke though. Or me hitting a table corner while having it back side facing forwards in my front jeans pocket, since the flex cable is right above the battery on the back side, this is still just speculation, and i intend to turn it in for warranty. Keep you posted when i do.
GenericUser20 said:
Sad to hear,
Meanwhile ive sent a ticket to Huawei Support and they recommended i do an Factory Reset, and so, 3 days ago, i did, good news is my battery life has tripled, bad news, the screen is in the same condition, and i just read in a questionable article, but who knows, that it might have open circuits on the flex cable due to overheating melting the plastics, not likely since i never allow it to overheat, ive been using it extensively since my pc broke though. Or me hitting a table corner while having it back side facing forwards in my front jeans pocket, since the flex cable is right above the battery on the back side, this is still just speculation, and i intend to turn it in for warranty. Keep you posted when i do.
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To me your problem is bigger... Seems like you are very vulnerable to accidents lol
vampirian said:
To me your problem is bigger... Seems like you are very vulnerable to accidents lol
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Happened a few times, in class it's really narrow, but usually I take really good care of it, dropped it twice in its lifetime in the first 2 weeks, it was twice as big as the HTC desire I used to have.
GenericUser20 said:
Sad to hear,
Meanwhile ive sent a ticket to Huawei Support and they recommended i do an Factory Reset, and so, 3 days ago, i did, good news is my battery life has tripled, bad news, the screen is in the same condition, and i just read in a questionable article, but who knows, that it might have open circuits on the flex cable due to overheating melting the plastics, not likely since i never allow it to overheat, ive been using it extensively since my pc broke though. Or me hitting a table corner while having it back side facing forwards in my front jeans pocket, since the flex cable is right above the battery on the back side, this is still just speculation, and i intend to turn it in for warranty. Keep you posted when i do.
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Thxx mate
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
daniel4653 said:
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
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sorry should have said, no tempered glass or any screen protector applied.
have no problem with that.
only have that popping sound when using tempered glass before. changed to plastic screen protector and no sound anymore
ah ok thanks for replying, must have just been very unlucky. Cheers.
MatTechGuy said:
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
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Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
MeggaMortY said:
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
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Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
t3project said:
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
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It happened to me when turned off with no s-pen in, no screen protector, no case.
Mr. Orange 645 said:
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
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agreed.
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
---------- Post added at 11:44 AM ---------- Previous post was at 11:38 AM ----------
MatTechGuy said:
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
It happened to me when turned off with no s-pen in, no screen protector, no case.
agreed.
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I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
MeggaMortY said:
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
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i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
MatTechGuy said:
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
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Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
MeggaMortY said:
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
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I bought it directly from the Samsung online uk store. There was a discount direct from Samsung for students/people who work in certain industries so it could be bought for £699 (£200 off), but also they were offering £150 cashback bringing total down to £549, plus cashback by going via a cashback website meant i would have had it for around £504, also they were doing trade in so people could get even more off up to another £150.00 bring cost down to £399, then people got the samsung game deal thingy, don't play games myself but people can get a Fornite theme by downloading Fornite playing 3 games then you get the free theme, kids going bonkers for the theme, people selling the theme upto £100. So people could have the phone at a bargain price.
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
MeggaMortY said:
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
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feel for you, such a shame and disappointing to happen a second time, it's a great phone, i did not want to risk it so sent second one back too. Fingers crossed you won't have any issues. Mine was happening regularly so like you say just keep an eye on it.
I don't have that issue even with the tampered glass on my phone.
Sent from my SM-N960U using Tapatalk
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
I can replicate this when I clean my screen with a microfibre cloth. It happens on pretty much all of the screen. I believe I can also see some light streaks in the screen when this happens. The popping sound happens regardless of the temperature of the phone. Will have to inspect it more to see if I can spot any other issues with the screen. I got mine in the UK just over a week ago. Apart from that I think the phone has been great so far. Not sure whether to replace it.
glad i sent mine back now to be honest, personally i would send back, as you say everything else is great apart from the screen popping sound. The worry for me is the screen might cause issues further down the road, screens are the biggest issue with mobile phones and manufacturers are quick to blame user and deny warranty.
elliwigy said:
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
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My Unlocked US Note 9 does it too. Mine mainly does it on the right side near the middle. It's not enough for me to warrant sending it back; it still works fine and I don't see any screen issues when pressing on the screen. Also I bought mine used so I'm guessing the screen was replaced. If it gets worse, I guess I'll fix it then.