Database Develop

2 dead Bell GT-I9000M phones in one week

Hey Guys,
Time to vent some frustration here.
About a month ago I bought a Bell GT-I9000M off kijiji (after falling in love with it on a recent trip to Japan). I went through the flashing routines and settled on the doc roms. Somehow after some use/flashing I ended up killing it with what seems to be a corrupted internal sd card. I have no idea how that happened but it did. I can access download mode and flash with odin but I cant get the phone to boot. The phone boots past the samsung logo to a black screen and if I touch any of the buttons on the front they stay lit.
So last weekend I got the bright idea to buy another used phone, again from kijiji. This one was brand new, never used and seemed like a good option. I flashed the BUJP8_v9_Bell_Idan73_Special ROM and everything was fine up until yesterday. For some reason I could no longer send text messages. I called Rogers (my provider, phone was unlocked and working fine) for help and he had me do a few things including a battery pull and some sort of reset text message.
After the following reboot (after getting off the phone) my phone would no longer boot. I've since had the EXACT same issue as with the previous phone - phone sits at a black screen after the samsung logo and the buttons stay lit if I press one of them.
I can still flash this phone with odin and I can access the download/recovery screen but I cant do anything else.
Did I get 2 duds or did I do something to mess this phone up in someway? Is there anything I can do or do I have to send these things back to samsung some how?
Even now, I just reflashed with odin 1.7 to the I9000UGJK3 pda file and on the reboot after flash I get the 3e recovery screen with this error:
E:Can't mount /dev/block/mmcblk0p1 (I/O error) E:copy_dbdata_media:Can't mount SDCARD: your storage not prepared yet...
When I click format internal sd card it just repeats the same error...
What is going on with these phones?

Someone could confirm this, but I think bell could still services thoses with the serial number or IMEI (or such) You might want to contact them.

You will need Proof of Purchase to get repairs done via Bell / Dealer Stores.
Downgrade back to the BELL 2.1, boot into recovery and wipe all / internal SD. If that works, then upgrade back to 2.2. I had that problem when I upgraded to a corrupt 2.2 I downloaded online.
Gabriel

It makes absolutely no sense that you need proof of purchase for these phones.
I know you do, but its absolutely ridiculous. I could understand if the phone has been made and sold as an I9000M for more than a year, but they weren't and they haven't. Each have been manufactured this year. Either July or August, and sold.
So someone without a receipt should be given 1 year warranty based on the manufacturers date on the phone, no exceptions. Or if bell really wants to be a stickler about it, they can just say that phones without a receipt will only be warrantied up until July or August 2011, the one year anniversary of these phones being sold.
I know other corporations, including my BBQ manufacturer, did not need proof of purchase for a warranty claim. They simply asked me for my serial number, and could only give me warranty based on the manufacturers date. I purchased my BBQ much after the manufacturers date, but due to no proof of that, they still provided me the warranty because my actual BBQ didn't even exist prior to the Serial number. So they couldn't dispute it was still under warranty.
I'm sure if you yelled loud enough, they'll warranty it. They will have no leg to stand on. The phone is not stolen, wasn't reported stolen, has a valid IMEI and all of that.

How do they know its not stolen. They don't.
Sent from my GT-I9000 using Tapatalk

ickyboo said:
How do they know its not stolen. They don't.
Sent from my GT-I9000 using Tapatalk
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Absolutely they do. They have a list of blacklisted IMEI/ESN's. If that IMEI is on the list, not only will they not activate it, they will not warranty it, and they will not even return the phone back to you.
What they do exactly is tell you to wait while they go to the 'back' to complete the transaction, then call the police as you wait.
Activating a stolen phone is like trying to use a fraudulant/stolen credit card. Same thing. And same process.
If you're brave enough to explain your story to the police. Then go ahead and wait.
If the phone is an I9000M, then the phone was not brought from overseas. Its specific to Canada. The IMEI number will reflect that regardless of what ROM you may have installed on it.

has anyone tried it?
I think it was done by some users who bought the device to work on another network, I'd advise to try it first, get into a bell store and be real polite/nice with the clerk, he/she will most likely help you!

I'm going to bell tonight either way. I'm fed up. One phone maybe, but two phones dieing doesn't make any sense to me at all.
This is getting repaired and then going up for sale. I'm not going to take my chances on a third/repaired phone.

I don't know why everyone blames Bell for warranty work. Samsung should be the one people go to if their phone needs repair and was NOT purchased from Bell.
I'm assuming the OP purchased his phones from kijiji because he's using the phone for another provider but Bell. So tell me why Bell should service the phone or give them a replacement?
You know if you don't have a receipt and genuinely bought the phone from Bell, they will honor it because you have a contract with Bell and that's the proof you need. They have all the info regarding your phone when you bought it.
I don't work for Bell. But seriously, you people make no sense.
greeced said:
Absolutely they do. They have a list of blacklisted IMEI/ESN's. If that IMEI is on the list, not only will they not activate it, they will not warranty it, and they will not even return the phone back to you.
What they do exactly is tell you to wait while they go to the 'back' to complete the transaction, then call the police as you wait.
Activating a stolen phone is like trying to use a fraudulant/stolen credit card. Same thing. And same process.
If you're brave enough to explain your story to the police. Then go ahead and wait.
If the phone is an I9000M, then the phone was not brought from overseas. Its specific to Canada. The IMEI number will reflect that regardless of what ROM you may have installed on it.
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yvrRome said:
I don't know why everyone blames Bell for warranty work. Samsung should be the one people go to if their phone needs repair and was NOT purchased from Bell.
I'm assuming the OP purchased his phones from kijiji because he's using the phone for another provider but Bell. So tell me why Bell should service the phone or give them a replacement?
You know if you don't have a receipt and genuinely bought the phone from Bell, they will honor it because you have a contract with Bell and that's the proof you need. They have all the info regarding your phone when you bought it.
I don't work for Bell. But seriously, you people make no sense.
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We "People" make no sense? Well let me boil it down for you...
Bell is not on the hook for any warranty repair. Samsung is. However Bell, at least in Ontario is the ONLY authorized cell provider licensed by Samsung to purchase the phone at or for. So if you buy it at Best Buy, Future Shop, or any other cellular place without contract, they are NOT authorized to activate that non-contract phone with any other cell provider.
So with that being said. Those phones that Best Buy and Future Shop and those other companies get are obtained through the same source Bell gets their stock from. Why? Because that is the person that tells bell the phone is theirs.
So no matter where they get the phone from, there is one person, or a group of people at Samsung telling Bell another phone has been sold.
So why is Bell a good place to go to? Try phoning Samsung to get warranty work done without the assistance of Bell or the place you bought it at. They won't do it. Why? Because its a branded phone and they don't have the same system Bell does when it comes to tracking stolen goods.
Think about it. Why would anyone have to go to Bell at all? Why wouldn't Samsung just do all the warranty work themselves absolving Bell of any post-relations with their clients? Simple. Because you bring it in, they check the serial numbers against a flagged database only they, and their point-of-sale partners have. The same list that is shared with other providers to track stolen equipment.
So Samsung won't do the repair straight out, unless you buy the phone directly from them. And to that, I don't even think they sell the phone in Canada without the assistance of a provider. They do however in other countries from what I understand.
So making this extremely long story short. Samsung is on the hook for the cost of repair. Not bell. So tell me why bell can't be the intermediary for a person that didn't buy it there? It costs them nothing and improves relations with the general public.
Make sense now? Clear as mud? Didn't think so.
EDIT: And no one said anything about Bell giving them a replacement. They only do that as a courtesy to THEIR customers if need be or if Samsung says there's no other choice.. Again, samsung is on the hook for the replacement of any I9000M phone. Whether Bells or Not. If Bell gives their customer a replacement and Samsung said no, that is the only way Bell would have to pocket anything.
But for this purpose, I only spoke of warranty repair, not replacement. But again, thats up to Samsungs discretion based on what FutureTel, the only repair centre for them, tells them.
LAST EDIT: It is in the best interest of any person out there looking for warranty work to ensure you go to a Bell CORPORATE store and not a franchised store. I confirmed yesterday (EVEN THOUGH I HAVE A CONTRACT WITH BELL) that franchised stores can make up their own rules and do not have to accept the repair (Like they didn't mine) because I didn't buy it from that franchise. The owner of that store says the Corporate stores will take anything regardless of where it was purchased.
Oh and I had my contract, and my receipt for the purchase with me too.. still wouldn't take it. HMMMM.

You took a chance purchasing your phone off Kijjii, you knew that chance since you already had one dead SG. All the money spent on Kijjii on 2 phones and you could of most likly bought the phone new and would of had a receipt and a waranty ;p.

greeced said:
It is in the best interest of any person out there looking for warranty work to ensure you go to a Bell CORPORATE store and not a franchised store. I confirmed yesterday (EVEN THOUGH I HAVE A CONTRACT WITH BELL) that franchised stores can make up their own rules and do not have to accept the repair (Like they didn't mine) because I didn't buy it from that franchise. The owner of that store says the Corporate stores will take anything regardless of where it was purchased.
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Hit a nerve did I? LOL
That's great news for everyone that bought used phones. Hopefully it's not one of those made up rules from that Franchise owner you speak of.
I never said you can return your phone to any Franchise store. That's common knowledge (to me and my friends at least) that you have to return to the store you bought it from or a corporate store. That's nothing new.
You're not going to find a lot of businesses that will honor warranty on a product that was not purchased from them. I'm talking products bought from kijiji or craigslist etc (like the OP)... NOT Best Buy or Future Shop. I'd be surprised to see if Bell Corp would accept a phone bought from kijiji especially if they are not Bell customers.

yvrRome said:
Hit a nerve did I? LOL
That's great news for everyone that bought used phones. Hopefully it's not one of those made up rules from that Franchise owner you speak of.
I never said you can return your phone to any Franchise store. That's common knowledge (to me and my friends at least) that you have to return to the store you bought it from or a corporate store. That's nothing new.
You're not going to find a lot of businesses that will honor warranty on a product that was not purchased from them. I'm talking products bought from kijiji or craigslist etc (like the OP)... NOT Best Buy or Future Shop. I'd be surprised to see if Bell Corp would accept a phone bought from kijiji especially if they are not Bell customers.
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Condescending comments always hit a nerve. Thats nothing new, so you can LOL all you want. There are better ways to try and get your point across than speaking down to us "people".
At any rate...
My whole point is, it shouldn't matter where you bought it from, its impossible for any of these phones to be beyond the 1 year manufactured date. And since all I9000M's come with Bell's bloated firmware, they should warranty them regardless of where you bought them from, as it doesn't cost them a penny. Any company that I have dealt with in the past where a receipt was missing honoured the warranty based on a manufacturers date.
This is not a Samsung Galaxy S we are speaking of here. Its a BELL Samsung Galaxy S Vibrant. And no I9000M out there has a different distinction. Or at least none with Bell listed IMEI's.
Buying this from Kijiji is still a risk though.. Samsung could always deny your warranty claim depending on what caused the error in the first place. But the denial of warranty claim should happen at the repair service level, not at a Bell store.

greeced said:
Condescending comments always hit a nerve. Thats nothing new, so you can LOL all you want. There are better ways to try and get your point across than speaking down to us "people".
At any rate...
My whole point is, it shouldn't matter where you bought it from, its impossible for any of these phones to be beyond the 1 year manufactured date. And since all I9000M's come with Bell's bloated firmware, they should warranty them regardless of where you bought them from, as it doesn't cost them a penny. Any company that I have dealt with in the past where a receipt was missing honoured the warranty based on a manufacturers date.
This is not a Samsung Galaxy S we are speaking of here. Its a BELL Samsung Galaxy S Vibrant. And no I9000M out there has a different distinction. Or at least none with Bell listed IMEI's.
Buying this from Kijiji is still a risk though.. Samsung could always deny your warranty claim depending on what caused the error in the first place. But the denial of warranty claim should happen at the repair service level, not at a Bell store.
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Did you flash with Odin?

[Q] A few questions regarding GT-N7000

So I bought the Galaxy Note international for my wife for her birthday. I full well knew that I wont be getting any official support from Samsung US. Those people are so incompetent anyways that its not really a loss. So I have a few questions for those of you who are using this device in USA.
1. Have you guys in US gotten the ICS update yet?
I ask because I am getting conflicted information everywhere.
2. If the hardware is international version, why does the country matter?
Very confused about this. I thought the good thing about having international version is that I wont need to wait for ATT to get off their backside to release updates.
3. Is there any way I can make my device simply talk to German or Indian servers to get the update?
I have rooted android devices before, so I am no stranger to the process. I would rather not do it on a device I am not using, simply because I want to keep getting official updates, without having to keep up with news on the device. So rooting to German ROM is the option only if Samsung has its head up its arse and update doesn't arrive this year at all.
Thanks for your help guys!

mandeep1803 said:
So I bought the Galaxy Note international for my wife for her birthday. I full well knew that I wont be getting any official support from Samsung US. Those people are so incompetent anyways that its not really a loss. So I have a few questions for those of you who are using this device in USA.
1. Have you guys in US gotten the ICS update yet?
I ask because I am getting conflicted information everywhere.
2. If the hardware is international version, why does the country matter?
Very confused about this. I thought the good thing about having international version is that I wont need to wait for ATT to get off their backside to release updates.
3. Is there any way I can make my device simply talk to German or Indian servers to get the update?
I have rooted android devices before, so I am no stranger to the process. I would rather not do it on a device I am not using, simply because I want to keep getting official updates, without having to keep up with news on the device. So rooting to German ROM is the option only if Samsung has its head up its arse and update doesn't arrive this year at all.
Thanks for your help guys!
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Your beat bet is to get a device from a region where ics is already released. It doesn't matter what country you're in, only if the country your device is from gets ics I believe. Not only is the updates better than ATT but I specifically got it for the hardware/ devs
Sent from my GT-N7000 using XDA

Thanks for the reply man. How do I find out what region the device was made for? It came with what I believe Russian documentation. Is there any way to know 100% sure? Using some serial number or something like that?

I want to say you can tell by the stock Baseband version that phone has, but I'm not 100% sure. Where did you buy this Note from? Amazon sells Brazil and Germany based ones for the most part I have heard. I bought mine on eBay and I THINK it is Germany, but not sure totally and I'm already custom and everything.
On the other hand, there might not be a way to tell what country you are on and how to get updates since you live in the states. I'm in the US too on ATT but ATT will have nothing to do with this Note. (They couldn't even recognize the IMEI number when I went into the store when I first bought it). Didn't know about the different model Notes until I got home and looked on XDA.

Andrew, I am on ATT as well but as my wife doesn't need a data plan (Wifi available everywhere we go), ATT doesn't even know that her line has a smartphone. Else they would push a useless data plan on us. Also, I got it from a third part seller at Amazon. Those people were as useful as a stick. Asked them where they get their stock from and never heard back.
If there is a way to find out country of origin, I would like to know. I've spent countless hours doing research on this, and for the first time, I have not been able to figure out a cellphone problem.
Also, I take it you already got your ICS update if your phone is German?

mandeep1803 said:
Andrew, I am on ATT as well but as my wife doesn't need a data plan (Wifi available everywhere we go), ATT doesn't even know that her line has a smartphone. Else they would push a useless data plan on us. Also, I got it from a third part seller at Amazon. Those people were as useful as a stick. Asked them where they get their stock from and never heard back.
If there is a way to find out country of origin, I would like to know. I've spent countless hours doing research on this, and for the first time, I have not been able to figure out a cellphone problem.
Also, I take it you already got your ICS update if your phone is German?
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No, I didn't do an OTA update or Kies. I just PC Odined ICS, but now I'm on a CM9 build. If you are comfortable flashing and stuff, I would say just use PC Odin.

Do warranty centers accept your Note 4 with knox 0x1? Discuss your experience here!

So, while I'm still unsure whether to root my Note 4 or not, I would like to discuss about your experiences with warranty centers and whether they care about knox counter or ROM that is running. I live in Europe and as far as rooting is concerned, it looks like we have better laws than people in the other continents. If you, by any chance, already had your phone sent for warranty, can share your experience here and whether your phone was accepted for repairing?

Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.

aartvv said:
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
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Wow, I might just root then!

Tauras said:
Wow, I might just root then!
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Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed

cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
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I think I'll try to root. Not sure if repair centers are experienced enough to know about knox counter. I can always just flash the stock rom and just ignore the 0x1. I'll see what others say.

EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!

xdm9mm said:
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
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Sometimes that does matter. I bought a Nokia lumia 1520 and even with proof of purchase they wouldn't cover it because it was a 1520 that wasn't made for the European market. I'd have to send it in to that market to get it fixed. I understand completely. But if it were a European device purchased in Europe, they'd have to fix it. So yes, you can root and have it under warranty unless you actually change the software or hardware to a point that it burns out the phone... Besides that, you're pretty much golden.

I haven't had a need to send in my phone yet, but I did report an issue(pocket wake/pocket dialing because of home button wake) that I as a user could only fix by rooting (I don't plan on rooting) and the service rep told me they'd "reset" the phone once(flash stock firmware, and set counter to 0)
Sony's service really surprised me once.
I had dropped a flashlight right on my e-reader's screen causing a few pixels to rupture, and they fixed it for free even though that kind of damage could only come from mishandling.

Thanks!!! I already rooted my Note 4!!! So good to be back here after the awesome Note II development! And yes, I live in Europe and my phone is from here!

Any news for Germany carriers. .I want to root my note 4 and i am not sure for warranty. .

Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.

elevul said:
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
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+1 in hungary. I have a hardware issue and they dont repir it because of knox 0x1

cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
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The service center manger he sent his phone to was very high on weed :angel:

The easiest way would be to use the search function and get all information, that you need.
Why Samsung KNOX trigger bothers us - and should not!
The link redirects you to an older post of mine, where I explain, what KNOX really does and in which way it is important to us.
The shortcut to my answer is, you can give a sh** about Knox. Knox is only interesting for enterprise purposes.

in Mexico, carrier telcel, rooting does not void warranty, they even accept your device without proof of purchase, if it was sold by them

Note 4 housing
Hey guys
Have anyone gone back to try to replace the housing of the phone?
It s a bit scratched up, I understand I would need to pay for it. That is fine. But to do so would warranty or Knox 0x1 come into play and have them rejecting me?
Thank you

They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware

i wrote to one of the certified repair centers in my town (Kaunas, Lithuania. Europe) . Asking specificly if i loose the warranty fully or retain any of it (like if it's a software failure i have to pay but if it's hardware i can get off) and they replied that they count the warranty voided under any circumstances if the knox is tripped.
i'll try to write to the samsung reps, see what their stand on this is. maby if i tripped knox and carried the phone to the service they would take it as long as i don't run in screaming that my knox is 0x1......

wiebenik said:
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
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I wonder if it's the same in Belgium.

In the UK, no dice.
I contacted the carphone warehouse after my wifi refused to connect and when it did connect, would drop out within a few minutes. the list of wifi networks would just show disabled.
I took it to the carphone warehouse in newcastle, was able to reproduce the problem with their in store wifi.. I booked it in for repair. They sent it off for repair I think since it took 10 days.
When I went back, He told me that the device had been rooted in the past, gave me the phone back with "user error" on the receipt. So if you trip the warranty knox counter, they wont touch it.
Phone sold for spares.

Beware of Exchange with T-Mobile

Today my hardware buttons on my S8 stopped working completely. I called Tmobile and there solution was for me to go to Samsung at Best buy and flash the OS system. When I expressed that this would not probably work as I just did a fresh reset they reluctantly offered a warranty exchange. I believe that either Samsung or Tmobile are now trying to get away from warranty replacements which cause me to ask why have insurance. Also apparently Tmobile has changed its JOD program again and will not allow you to jump to the same device anymore regardless of color.
Anyone else have this issue?

??? So fif you buy the phone through tmobile directly or through best buy? If through tmobile they shouldnt have tomd ypu to go to bestbuy . You had a defective phone and they need tonhonor the warranty replacement. Additionally theres no reason you should worry aboutusing a Jump in a situation like this
Sent from my SM-G955U using Tapatalk

chavist said:
Today my hardware buttons on my S8 stopped working completely. I called Tmobile and there solution was for me to go to Samsung at Best buy and flash the OS system. When I expressed that this would not probably work as I just did a fresh reset they reluctantly offered a warranty exchange. I believe that either Samsung or Tmobile are now trying to get away from warranty replacements which cause me to ask why have insurance. Also apparently Tmobile has changed its JOD program again and will not allow you to jump to the same device anymore regardless of color.
Anyone else have this issue?
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I have never had that. When ever I called or went to T-Mobile store with a hardware failure, they had the option for exchange, but for a refurbished device. You might as well go to best buy and see what they say, but in any case you have the right to go through T-Mobile if device is under warranty and was purchased through them.

Can’t buy a T-Mobile branded phone at Best Buy. It’s the only carrier they won’t work with, nor sell. I was never clear why.....

flyingmedic said:
Can’t buy a T-Mobile branded phone at Best Buy. It’s the only carrier they won’t work with, nor sell. I was never clear why.....
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They had T-Mobile phones in the store, but some years ago Best Buy stopped selling them.

Charkatak said:
They had T-Mobile phones in the store, but some years ago Best Buy stopped selling them.
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Well yea.....I was talking about now....lol. I don’t have the vaguest clue as to why either.....

flyingmedic said:
Well yea.....I was talking about now....lol. I don’t have the vaguest clue as to why either.....
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I don't remember, but I think at the time(~2011?) when T-Mobile phones were offered in Best Buy stores, the carrier didn't sell iPhone yet and possibility that T-Mobile phones/services were not selling well compared to other carriers. That could be the reason Best Buy and/or T-Mobile decided not to anymore.

Robbed by unlocking service, Supposed

so I've been robbed twice by this service I will no longer use the service I'm trying to get my money back. I've been in contact with these people, he asked me if I got my money back like come on now you would know if you issued me a refund or now they've been playing games with me they told me to install this app some kind of unlocking app and it was a lie it was all a lie but they took my money and now they're refusing to give it back anyone who's experienced this please get back to me I'm interested in trying to see if we can go after them because I'm not the first person they've done this to. no matter where you're from you do business here in America or using American policies you have to buy by the law that's just what it is you're selling a dummy service and that's not right. every time I enter my email to track my order it says server is busy but I know that was a fake set up as well because when I press enter it said the same thing so that's a lie. We need to act as one XDA is an important community and it's members are what makes it thrive. You're not sure about the service don't pump them because you're helping them with the LIE

Just curious, wouldn't contacting your carrier have been a better and a secure choice? I know tmobile unlocked a couple of phones for me after a certain period of time. Also, this website is built so poorly that it screams scam.

I chatted with the guys 1 Minute ago.
That smells like scam x1000 !
Iam using Note 9 Exynos (Europe, Germany,DBT) and we in germany dont have Sim or Netlock anymore.
I asked the Chatguy if they unlock Exynos Note 9 with DBT-"Branding"(Its no branding, it means : FREE) too, and he thold me : "Yes !"....
Totally scam. Realy, you have Netlock in the US ? And do you guys have Simlock too ?
And what if you flash via Odin a brandingfree rom ? Does it unlock the phone ?

Sorry this happened I used CellUnlocker once and they are great. Know it doesnt help your situation but for future reference.
Sent from my SM-N950U TWIZtd Vengeance Rom

K-alz said:
Just curious, wouldn't contacting your carrier have been a better and a secure choice? I know tmobile unlocked a couple of phones for me after a certain period of time. Also, this website is built so poorly that it screams scam.
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Don't you think had I been able to use the phone company I would have. Mr know it all comments aren't necessary.

amorosa said:
I chatted with the guys 1 Minute ago.
That smells like scam x1000 !
Iam using Note 9 Exynos (Europe, Germany,DBT) and we in germany dont have Sim or Netlock anymore.
I asked the Chatguy if they unlock Exynos Note 9 with DBT-"Branding"(Its no branding, it means : FREE) too, and he thold me : "Yes !"....
Totally scam. Realy, you have Netlock in the US ? And do you guys have Simlock too ?
And what if you flash via Odin a brandingfree rom ? Does it unlock the phone ?[/QUOTE.
I don't think it's a US company that is providing false unlocking services, they've been in contact with me and some of their messages were in Russian. Maybe to throw me off but I believe it's a shell company of some sorts
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Sorry if I repost your thread on my response. Still learning how to use XDA completely

AndroidLover813 said:
Don't you think had I been able to use the phone company I would have. Mr know it all comments aren't necessary.
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You didn't specify your device in your original post. So, I'd assumed that you had a carrier that provides that service like we do here in the US. My apologies if I gave a "Mr know it all" impression, non of that was my intention.
Carriers here in the US do unlock your phone after you've had it for a certain amount of time. My advice to you for next time is to start a thread here asking people to post their best and most trusted unlocking websites that they have actually used before, before going on your own to some random websites that you don't know much about.
We are always here to help, buddy. Sorry about what happened to you and I hope it wasn't a big chunk of money they've scammed you on.

If you unlock your phone and it is not paid off( you dont own it) and you unlock it through a third party. Then you stop paying the bill for the device then your carrier will black list the phone. You wont be able to use it with prepaid services or other carriers. Once you put a different sim in the device even though its unlocked. The phone will start Burning your sim cards so they dont work anymore. Only thing you can do is have an imei "repair" done. Or just change the csc code to a different country and just never use the original carrier which is easier.

I also totally agree with K-alz. This site does not look reputable at all. Take for instance all their claims like "Official service Even Samsung employees use our service to unlock their phones". Or even the fact you can enter anything you want into their text fields for your phone. Hell, at least the IMEI field should only accept numbers. Looks like a total scam...
On a side note, I had some fun with them:
IMEI: YOU GUYS ARE F****** JOKES
Samsung Model: WHO NEED TO
Carrier: STOP RIPPING OFF PEOPLE. YOU ARE BEING REPORTED TO THE PROPER AUTHORITIES. BYE BYE
I do hope you can get your money back, but I would definitely not trust these kind of sites in the future.
Edit: I doubt it will go anywhere, but I just called Samsung to let them know of this specific site using Samsung's logos, and making fraudulent claims. Gave the URL, and the guy I talked to stated he would bring it to his supervisor/manager.

I'm sorry you have had your money stolen from you by a fake service, but I do have to add that this is such a painfully obvious scam, the site just screams fake, throwing money at services you're unsure of or that aren't reputable is never a good idea, stick to proper authorised services in the future, hopefully this is a lesson to others considering doing the same thing, good luck with getting your money back

Not good.
https://www.trustpilot.com/review/samsungsimunlock.com
Sent from my Still Rooted NOTE 8