Please i need help with my samsung captivate, i've gone through various post and thread in all forum pertaining 2 soft brick or hard brick. But i don't what i can call my own because all i get when i try booting the device in various mode is white display at times with several colour doting display or fading display with several color, whenever i try boot in download mode it displays the white with several colour and at my computer i get gadget driver installation succesful then d phone power off and on which i hear disconnection n connection sound from my pc. so it keep repeat d same thing. pls help how can i fix this. i need genuine solution.... thks
What were you doing before it bricked? ie. Were you flashing something, using it to hammer nails, or mixed it up for soap in the shower?
Sent from my cm_tenderloin using xda premium
-SGA- said:
What were you doing before it bricked? ie. Were you flashing something, using it to hammer nails, or mixed it up for soap in the shower?
Sent from my cm_tenderloin using xda premium
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Click to collapse
I wanted to install cm-9-20120804-NIGHTLY-captivatemtd on the device. Actual the installation was successful then when i was trying to restore my backup. it now stoped in d process of installing boot sector. after which remove the battery to start again. that was when it started showing that. actuall when i press power to on it doesn't respond but it only show the display when i plug my charger or usb to computer.
I had exactly the same problem. Use a program called one-click unbrick, that will get your phone back into download mode. After that you can use odin to restore stock. Watch out though, I was very happy when this all worked and I booted into stock only to find out that restarting the phone would brick my phone even worse than it was before. Now the computer wont even pick it up at all and it is stuck in a white at&t bootloop screen when I turn it on. When it is plugged in, all I get is a grey battery that isnt charging and it will not go into download mode. I don't know what I did wrong so I cant tell you how to prevent this problem so just be careful.
A jig would likely be your best option to force your phone in download mode.
If you haven't tried it already, try flashing a stock rom using Heimdall. I've had much better luck using that program than Odin with my own phone.
droyd666 said:
I had exactly the same problem. Use a program called one-click unbrick, that will get your phone back into download mode. After that you can use odin to restore stock. Watch out though, I was very happy when this all worked and I booted into stock only to find out that restarting the phone would brick my phone even worse than it was before. Now the computer wont even pick it up at all and it is stuck in a white at&t bootloop screen when I turn it on. When it is plugged in, all I get is a grey battery that isnt charging and it will not go into download mode. I don't know what I did wrong so I cant tell you how to prevent this problem so just be careful.
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Click to collapse
droy... The problem you're describing is exactly what happened to the first cappy I had, fortunately for me, I did it within a week of getting the phone.... I took it to an AT&T service center *aaack*, they were nice enough to tell me that there was nothing they could do and that I should be able to get it sent back in. Fortunately for me, it was right around the time when the 2.3.5 stock update came out and there were a few other people that were having somewhat similar problems. To try and fix it, I tried the jig, which I constructed myself only, ran the meter tests and found out that it didn't work after trying 3 different ones. I sent it back and got another, fortunately, I haven't ran into the issue again, so I think it may just be some kind of fault on the board given that I've never read of anyone else until now running into the problem
Thanks youall, gr8 help
Related
i was restoring to jf6 with the one click downloader and halfway through the phone turned to a bluish black screen. i let it sit here for 10 min but the restore had stopped so i unplugged it and took out the battery and then tryed to turn it back on and nothing happens. Has this happened to anyone else?
Your phone is bricked. This happened to me about a week ago. Had to take it to the att store for a replacement.
Sent from my SAMSUNG-SGH-I897 using XDA App
it is NOT bricked. if you read around the forums there are several posts about this. but the gist is put it back in download mode (same as always) and you will be fine.
And yes I know this works, I had the same issue myself a few weeks back.
yep. not bricked.
i had a green screen the other day. i was in the middle of a one click restore and all the USB ports stopped working on my desktop (office PC). Used the USB+Button method to get back into download mode and everything worked
the problem is when i plug it in and try to go into download absolutely nothing happens i dont even get that computer ! phone screen
igm503 said:
the problem is when i plug it in and try to go into download absolutely nothing happens i dont even get that computer ! phone screen
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Click to collapse
I know what you're saying. When this happened to me the phone was completely dead. It would not turn on no matter what I tried, and I tried every method I could find in XDA. There was no fixing it, so I had to return it for a new one.
I hate asking for help as I'm one of those read, read, read, then fix it yourself kind of guys. I've been using Rom's for over a year and this is the first time this is the first time I've had a Hard Brick.
I was running a Phoenix Rom, and decided to upgrade to a newer version. I did the same thing I've always done, which is run odin to reset, then flash the new rom. I've done this countless times, and even had the power go out once, and still got it working.
This time it locked up with a purple screen for over an hour, so I unplugged it. I had a hard brick with no power afterwards. I got around that after reading the forums a bit, and got it back into dl mode through odin. Odin started working again and now I'm stuck at a green screen instead of purple.
Now my pc does have some USB port issues, so this may be causing it. I have worked around those before and got my phone working with new roms, no issues. I wanted to post this, as I can still get it to function, and don't want to do any harm to it and make it a true "hard brick."
I just tried it for the 3rd time, and I'm back to stuck at the purple screen an the factoryfs.rfs file. Any help would be appreciated, I'm going to let it set until I get a few responses. I can get to download mode through odin after leaving the battery out for 10 secs..but that's about all I can do.
Use another pc with reliable usb connections!!
i agree...thats like driving a car with only 3 wheels. you can go,but your not gonna get very far. fix computer or use another .if you keep trying like that.what happens when it fails in the middle of the SBL flashing ? it wont be a semi hard brick.it will be a sure thing
studacris said:
Use another pc with reliable usb connections!!
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Click to collapse
I agree, I had the same thing happen to me on my Win7 laptop...green screen,red screen, and other colors too always at the factory.rfs part. I setup my old XP desktop with everything and haven't had any issues since.
by green screen and purple screen you mean on the phone?
Problem solved.
I just kept monkeying around with it, until I got it to go. I just bugged out a bit, as I have a job reviewing apps, so my paycheck is tied into my phone literally lol.
I understand about the USB thing, and honestly this is going to be the last flash until I can get a new PC. The ports on both my cpu's work, but something is buggy with them. Odin won't work with my USB ports on the back or front of my desktop PC, although the ports work with everything else. The laptop will recognize it, but the ports occasionally bug out for some reason.
Either way, thanks for the quick responses
Ya this is a rare problem that I have had. Only solution is to keep flashing with odin.
Sent from my SAMSUNG-SGH-I897 using XDA App
Okay, so as far as I am able to find... This problem is pretty unique...
I'm running Cognition 4.5.3 with no software issues. I have had this problem since Cog 3...
Most people have trouble getting their phone to boot into download mode, but NOT ME!
My phone randomly (I can find absolutely no cause or trigger and I'm not really a novice at Android) will shut itself off. Now normally I would not have an issue with this, but when I go to turn the phone on... it boots straight to download mode, and no key combo or anything will avoid it. So I have been testing this out and I can reboot the phone from the enhanced power menu, I can boot into Recovery from enhanced power menu... But when the phone shuts off or when I shut it down, the ONLY way that I can get it to power on correctly, is to plug the phone in and wait for it to show that the phone is charging. Then I can power it on normally...
Now, this issue arose the same time that my phone began to refuse to be recognised when plugged into a computer via USB... and at times the USB debugging and USB connected notifications will remain in the notification bar until I reboot the phone...
Naturally, my first instinct was to try and restore to stock... But since no computer will recognize my phone (even with fresh drivers installed) I cannot use odin to flash to stock.
So to summarize my problems:
1. My phone will not be recognized by a computer. (USB device not recognized)
2. My phone randomly shuts itself off. (Not a big deal, I can live with that)
3. My phone ONLY boots into download mode unless plugged into the charger (Incredibly frustrating when I am not at home or I don't have my car charger)
4. USB debugging and USB connected notifications stick around until phone is rebooted. (Using enhanced power menu. Again, I can live with this minor annoyance)
have you tried reflashing that rom...or trying another?
it could be the random shutdown issue that some cappys have paired with a failing usb port.
try changing roms.
studacris said:
have you tried reflashing that rom...or trying another?
it could be the random shutdown issue that some cappys have paired with a failing usb port.
try changing roms.
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Click to collapse
Hehe... I tried a different rom for two weeks and had similar and/or more problems...
Reflashing doesn't help either.
I've tried my best to troubleshoot this on my own, so I'm not shutting down your attempt to help. Just letting you know I have tried it.
I hadn't heard about a failing USB port problem... I'll read up on it.
Thanks for your help!
Atleast you dont have to worry about soft bricks if it auto boots into download mode
d34thp1ng said:
Atleast you dont have to worry about soft bricks if it auto boots into download mode
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Click to collapse
Actually I do...because USB still won't interface...
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
like i said could be a short or something in the usb port...or somewhere in the hardware. if you experience this problem across different software then it has to be a physical defect someplace. cause if it were software related it would fix once you flashed something different...
you can try for a warranty replacement, that requires a little loose morals. you will have to do something to cause it not to boot, or only boot to the at&t screen otherwise they will have proof of root and/or custom rom and void your warranty. once thats accomplished mention some crap about kies failing and they should replace it.
studacris said:
like i said could be a short or something in the usb port...or somewhere in the hardware. if you experience this problem across different software then it has to be a physical defect someplace. cause if it were software related it would fix once you flashed something different...
you can try for a warranty replacement, that requires a little loose morals. you will have to do something to cause it not to boot, or only boot to the at&t screen otherwise they will have proof of root and/or custom rom and void your warranty. once thats accomplished mention some crap about kies failing and they should replace it.
Click to expand...
Click to collapse
Hmmm... a few months back my original USB/Charging cable broke and for a couple of days I was forced to use a generic MicroUSB cable to charge my phone... Could that have cause a short/damage to the port?
My phone does not have warranty as I bought it refurbished. :'(
(Plus my morals aren't that loose.)
Had a similar issue, eventually determined that it was a short in this usb port and did a warranty return. (Only when plugged in could I turn on, etc.)
If that isn't an option for you, you could try flashing CM. For some reason, the cyanogenmod build won't let the phone charge when off. ( Automatically powers back up once the juice flows.)
I flashed a nightly and somehow, magically, my phone would power back up normally ( but wouldn't turn off, unless plugged in without power. So strange!)
Even more weird? I flashed back to stock and the new powering and rebooting stuck. The short wasn't fixed, my phone simply seemed to reverse the problem.
Plus, you would be using cm.
Sent from my SGH-I897 using XDA App
tbrass said:
Had a similar issue, eventually determined that it was a short in this usb port and did a warranty return. (Only when plugged in could I turn on, etc.)
If that isn't an option for you, you could try flashing CM. For some reason, the cyanogenmod build won't let the phone charge when off. ( Automatically powers back up once the juice flows.)
I flashed a nightly and somehow, magically, my phone would power back up normally ( but wouldn't turn off, unless plugged in without power. So strange!)
Even more weird? I flashed back to stock and the new powering and rebooting stuck. The short wasn't fixed, my phone simply seemed to reverse the problem.
Plus, you would be using cm.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks! You guys have pretty much answered my questions...
I don't want to leave my nice DG Rom though.
Since I have determined that it is a hardware problem... I think I'm just going to live with it for a few more weeks until I can afford to go ahead and buy the newer build of the Cappy... (Might even wait until the SGSII comes out.)
You should be able to get warranty replacement, just make sure the device is in a stock condition when you take it in!
tbrass said:
You should be able to get warranty replacement, just make sure the device is in a stock condition when you take it in!
Click to expand...
Click to collapse
Even though I purchased the device as a refurbished device?
The only problem is that I can't Odin back to stock...
Cease1 said:
Even though I purchased the device as a refurbished device?
The only problem is that I can't Odin back to stock...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=995143&highlight=safely+to+stock
this will get you to stock then look in forums for how to change boot animation change that to stock boot logo and your good to go i did read some were you could do boot img all on phone i belive. i cant find thats up to u
Okay so I called them and let them know what the phone was doing and they tried to send me to samsung to have them repair the phone...
I now hold in my hands a shiny new 1102 build Cappy... Took it to my local device service center and explained the random shutdowns and the booting into download mode and they replaced it no questions asked!
Now to get Cog 5b2 on here.
Can't get into recovery/dload mode Phone boots to white At&t screen makes few sounds
I have recently messed up my Captivate when I was trying to flash a ROM. My phone goes up to the white At&t sign and then makes a few sounds and stops. It also goes to the charging screen when plugged in the cpu when off. I have tried countless ways to get it to go into dl mode or even recovery mode. Ive tried: ADB vol up and down plus power with usb plugged in/battery put in, vol down usb plugged in/battery put in, vol up usb plugged in/battery put in, just vol up and down usb plugged in/battery put in, and nothing seems to be working. WITHOUT someone tellin me to use a jig can ANYBODY please help me find a way to do this. I have even pressed menu and volume down while the phone was in off charging state with green bar loading and the cpu made a sound and cpu said unrecognized device...from there I have tried to root my phone hoping it goes into recovery mod(which ive done to fix my phone before) also from there i have tried odin but no recognizance and I also have tried adb reboot download and adb reboot recovery. NOTHING WORKS...someone please HELP ME!
thanks in advance
What rom were you trying to flash?
why SO resistant to someone telling you to make/buy a jig? its a very easy thing to make and it will solve your no download mode issue in seconds. if nothing else will get you in download mode a jig will for sure (unless your usb port is broken) you can try and exhaust all other solutions but after you've ripped all your hair out build a jig.
its like trying to dig a ditch with a garden spade when you have access to a back hoe
Good point
stud u really make a goop point about it being easier to buy a jig than to pull ur hair out. Which if this kid really was pulling his hair out he shouldn't have been doing this at all. But, I am also having this same problem. I was using a CM7 build and it worked great until i tried to install the gapps. then it went crazy. It rebooted itself and went through the Cyanogen Mod first screen then would get stuck on the CM7 blue android on skateboard bootscreen. If I touched the screen at the bottom right it would vibrate for some reason. Shortly after realizing I needed a jig for it I decide to buy a new one cause at the time I didnt know if I could properly make one. So I've kept my first captivate still trying to find a non-jig method. I recently taught myself begginers adb on Windows XP OS but I am very much a noob except for rooting and flashing. Any help of yours would be great anytime. Thanks,
Matt
gujuplaya111 said:
NOTHING WORKS...someone please HELP ME!
thanks in advance
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Click to collapse
Shows that youve been a member since Dec-2010 so Im assuming that you really did try everything because you have read and read and read (riiiiiiight!?) and without telling us whether you tried to flash a Froyo or Gingerbread ROM I'd sugguest that you buy a JIG. Its really the best solution and the less time consuming if you cant think of anything else to try. You can order one or make your own...literally took about 30 minutes for me to get my phone to a place where i can work with it....a trip to the radioshack and making the JIG and back home.
If you are making requests on specifically NOT to tell you to do it a certain way then you may have to accept that you might have to solve this problem on your own, especially if you said that you tried everything except the one thing that you cant do (which is what we might suggest) and probably will fix your situation.
So i re-read after making my first post to this. I've bought my 5th Cap. now and have quite a bit more knowledge than before. So my question is. If I've completely bricked my 3rd cap... No battery charge screen and all will a jig still work for me to get into download? I was tryin to come back from cm7 but something went wrong.... I really don't need the extra phone but it would be nice to have my back up
Sent from my SGS Captivate on Cog. 5 v2 using XDA Premium App
dm63755 said:
So i re-read after making my first post to this. I've bought my 5th Cap. now and have quite a bit more knowledge than before. So my question is. If I've completely bricked my 3rd cap... No battery charge screen and all will a jig still work for me to get into download? I was tryin to come back from cm7 but something went wrong.... I really don't need the extra phone but it would be nice to have my back up
Sent from my SGS Captivate on Cog. 5 v2 using XDA Premium App
Click to expand...
Click to collapse
If the screen doesnt turn on at all and there is no charge screen or recognition at all of usb than it is more likely then not hard bricked.
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Thanks xijar then i will for sure purchase a jig. Worth a try anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
I just bought the phone and using LGmobile update. It downloaded a file about 420mB and in the process update I got a message problem communicate with your phoneme. please disconnect take phone out etc.. and turn phone on and connect.
I follow the instruction but my phone won't turn on regardless to what I do.
Please help.
Sorry wrong paste..lol ..here is right info...
Check Device Manager for the current active "COM Ports"
Boot into DOWNLOAD MODE Plug the phone into the computer without the battery inserted Hold [VOL UP + POWER] Put the battery in and wait until it vibrates or for 3 seconds Check Device Manager for a NEW "COM Port...from dark lestat post in development... make sure to thank him
Then you should be able to re LG flash
Sent from my LG-P920 using xda premium
Keep having problem PC doesn't detect phone. Unplug, remove battery etc...so frustrated. Now everytime turn phone off I have to plug power cord in order for it to turn on. How do you do factory reset?
Give this thread a try ..follow exactly ....make sure battery has a charge and is not borked...these phones seem to have battery issues. If bat is good this is the info you want..seems like a lot of work but it is what worked for me. dark lestat is very knowledgable and helpful regarding these things. Hope this helps you..
Guess I should include link...lol.
http://forum.xda-developers.com/showthread.php?p=22417769
Sent from my LG-P920 using xda premium
Follow every step but got stuck when it trying to flash and stop at 20% just like when I update using LG software. Order new battery hope fixing the problem. My first LG android phone can't return bought it on craigslist
Hopefully the battery will help...good news is if you can connect and start the flash each time it is not bricked...i have not seen this problem posted before so doubt it is hardware...does adb see it...if so i would try to wipe system and data and reflash...i would also pull sim and sd card before flash to see if that helps ?
Sent from my LG-P920 using xda premium
Replace the battery with new and same problem, my phone doesn't even read my AT&T sim card.
Any button that I can do hard reset?
I had this same problem is your phone not turning on or just not downloading the update? I bricked my phone installing the update and it can be fixed but if you having problems with the connection during update you gotta keep trying it will go through. If it wont turn on at all there is a fix.
Sent from my LG-P925 using Tapatalk 2
This is the problem:
1. I bought new phone on Craigslist running 2.2 and everything working.
2. Connect to PC and set up driver, software etc.. there is an update so I did.
3. Got stuck about 17-20% and message disconnect and re-reconnect etc.. and I did.
4. Ever since I can't t urn it on unless connect to a charger.
5. I will not read SIM card and kept saying reorganized when check on setting and mobile network.
I am stuck here cause tried so many time. Also, phone turn off with full battery charge but next morning when I turn on completely drained. I think software screw up some how during the initial upgrade. Just don't know how to fix it
OK try this take your battery out and plug it into your computer and hold the volume down key until you hear or see your computer recognize it. It should beep a couple times. Be sure to leave your phone off this whole time. Open up your LG support tool. Once it says your connected open the customer support tab. Click on "Recovery Phone." Enter your phones info and click the check button. It should take you through the steps from there. I had the same problem and had also bought it from craigslist. The good news is even if this doesn't fix it, your phone is less than a year old and can be sent to LG for a fix or they'll send you a refurbished phone. They will want a reciept but if you don't have it just tell them you tossed it. Same for the box if you don't have that. They will do it just start getting angry if they give you the run around. I was freaking out just like you LOL. I couldn't find anything on the web and the LG lady was just as stumped as me... I just happened to try this before I sent it in and it worked. Let me know if you have any luck.
Sent from my LG-P925 using Tapatalk 2
As far as the update goes I eventually did get it to work. Just keep trying. I plugged it in to try again one time and it said my phone was already updated. I went and checked and sure enough it was. The visual change isn't dramatic your signal bars turn green and you get some more bloatware like a 3d game converter. The reason for this is the phone has a custom LG UI and will not adopt the gingerbread UI. Don't freak a lot of people insist its not GB but it is. There is a lot more to a OS than the user interface.
Sent from my LG-P925 using Tapatalk 2
Warranty thru LG or at&t? You mind give a little more. I didn't even know LG has a warranty in US?
Sent from my LT26i using xda premium
The warranty is through LG at&t wont do anything for you cause they will know you got it off CL. You'll need your imei and your s/n from under your battery. I wouldn't tell them you got it off CL. The only way this wont work is if the previous owner registered the phone with lg which is unlikely since they didn't even have the GB update. Call 18002430000. Again do not tell them you got it from CL. The phone is under a year old and they will do it for you. If it has to be told that it isn't yours say you had a step brother or friend give it to you. They will want a reciept but you can tell them you tossed it all and your imei Ans s/n will be enough. Also tell them it happened using their support tool. Good luck.
Sent from my LG-P925 using Tapatalk 2
PROlific666 said:
OK try this take your battery out and plug it into your computer and hold the volume down key until you hear or see your computer recognize it. It should beep a couple times. Be sure to leave your phone off this whole time. Open up your LG support tool. Once it says your connected open the customer support tab. Click on "Recovery Phone." Enter your phones info and click the check button. It should take you through the steps from there. I had the same problem and had also bought it from craigslist. The good news is even if this doesn't fix it, your phone is less than a year old and can be sent to LG for a fix or they'll send you a refurbished phone. They will want a reciept but if you don't have it just tell them you tossed it. Same for the box if you don't have that. They will do it just start getting angry if they give you the run around. I was freaking out just like you LOL. I couldn't find anything on the web and the LG lady was just as stumped as me... I just happened to try this before I sent it in and it worked. Let me know if you have any luck.
Sent from my LG-P925 using Tapatalk 2
Click to expand...
Click to collapse
I got panic and it's in local shop if they can repair it but will take it back and try. Thanks.. at least someone here tried to help me... the link flash back to stock ROM didn't work for down load so I can flash it. I even root and flash custom ROM still didn't work now I want to flash it back to stock... if you can just help me a little please
download mode: I got a little confused cause someone told me take battery out connect phone to PC and put battery back. Yours didn't mention anything about put battery back in
Yeah when I did mine it wouldn't turn on at all even when it was plugged in so I think i left my battery in and did it bc it wouldn't respond to anything. I would try to get it to recognize with the battery in but if it turns on after you do plug it in then it will need to be out. You can try to put the battery back in after the computer and the LG support tool recognizes your phone bc after it gets done it reboots. I'm not sure if the battery is needed for it to work but mine was in but you can try it multiple times with it in and out. I freaked out too I had just bought the phone off CL and plugged it in to update and it had the connection failure a couple of times and then poof nothing no vibration no boot screen nothing. The LG people tried getting me to do a hard reset and when that wouldn't work she told me I would have to send it in and that it was still under the manufacturers warranty. I was desperate to say the least so I tried all kinds of combinations. The key is to get your pc to recognize your phone while it is off. If you can do that with the battery in I would try it that way first. If you don't have the box you will need to copy down the phones info, (IMEI and S/N) which is under the battery, for the recovery phone part of the support tool. It worked for me so I hope you have some luck with it. Also I would consider waiting until the ghost call thing gets fixed before you go to gingerbread. If I had known I would have stayed with froyo until they fixed it.
Sent from my LG-P925 using Tapatalk 2
Ok I tried everything and it doesn't work. I now need to flash back to stock rOM using recovery. I need the file Thrill Stock ROM zip file and the link on forum about flash back to stock no longer working
I had the same thing happen to me. U hold down "volume down" and power button, when the phone is off and that will put it into android dfu mode. Now select factory reset and Press menu button.
Sent from my LG-P925 using xda app-developers app
Volume down for recovery and so on. Volume up for download from tool.
If your doing the recovery method that TheDarkLestat setup then your gonna need to do the software setup and drivers step by step. Assuming you have done that. Remove the battery then plug the USB in and quickly hold down the pwr, and vol UP till it vibrates then let go. Start the loader and place the battery back in while its doing its thing . Then don't touch it till its done.
Only simply way I can think of to repair a soft bricked thrill. As long as it loads to recovery or download then our phone Is fixable. You might be able to politely ask TDL to remote in and provide a fix. He was doing that for a lot of us for a while. Though if your not gonna donate for his time then don't bother lol.
Cab121 said:
Volume down for recovery and so on. Volume up for download from tool.
If your doing the recovery method that TheDarkLestat setup then your gonna need to do the software setup and drivers step by step. Assuming you have done that. Remove the battery then plug the USB in and quickly hold down the pwr, and vol UP till it vibrates then let go. Start the loader and place the battery back in while its doing its thing . Then don't touch it till its done.
Only simply way I can think of to repair a soft bricked thrill. As long as it loads to recovery or download then our phone Is fixable. You might be able to politely ask TDL to remote in and provide a fix. He was doing that for a lot of us for a while. Though if your not gonna donate for his time then don't bother lol.
Click to expand...
Click to collapse
I dont' ask for donations.
It's just courtesy.