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Hi,
I decided to make my 1st post. I've been visiting XDA for some time and flashed several ROM's. I want to say thank you for everyone responsible for making XDA what it is today.
My question is regarding AT&T & Custom ROM. I currently work for AT&T and use a captivate provided by the company. I have flashed several i9000 ROM's and they're absolutely great. My concern is that AT&T can tell that I have a custom ROM/Modem on the network. I understand that they can tell on the device itself but how about the network. I'm guessing if I'm using the i9000 ROM it would be visible to the engineers.
Thank you in advance for your reply
I also work for AT&T. Without physically looking at the phone, I believe the only way they could tell would be if the software imei (*#06#) does not match the phone's imei (under battery) - since the software imei is transmitted to the network. This is why if you change sims, the network still knows what phone you are using.
Pardon me for asking the obvious, but if both of you work for AT$T, can't you get us some info on the 2.2 update? Had to ask.
LOL.. depends on where they work.
If they both work at a Retail outlet selling phones? Then uh no.
Miami_Son said:
Pardon me for asking the obvious, but if both of you work for AT$T, can't you get us some info on the 2.2 update? Had to ask.[/QUOTE
As of 2 weeks ago AT&T did not have the software ready for testing. Nothing can happen until Samsung completes it and send it to at&t's lab for testing. I can assure you at&t wants it out as much as you do to be competitive in the android market. Besides who cares about the official version with all the awesome ROM's on XDA.
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avgjoegeek said:
LOL.. depends on where they work.
If they both work at a Retail outlet selling phones? Then uh no.
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I do not sell the phones and do not work at a retail location. I do however support the stores in making sure all the reps know the products.
[/QUOTE
As of 2 weeks ago AT&T did not have the software ready for testing. Nothing can happen until Samsung completes it and send it to at&t's lab for testing. I can assure you at&t wants it out as much as you do to be competitive in the android market. Besides who cares about the official version with all the awesome ROM's on XDA.[/QUOTE]
Seems a bit off that the US market is so far behind plus I highly doubt ATT wants to be competitive since they are just sucking on that Apple core. Not all users want to flash or even know how to. Personally I believe the phone should have launched with Froyo but at least we aren't waiting for Eclair like the x10
alaimar said:
I do not sell the phones and do not work at a retail location. I do however support the stores in making sure all the reps know the products.
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Then you would know - Thanks for the update. If AT&T would put out little updates like this one - many a user would be happy.
Go figure with twitter, facebook, myspace, email, txting, telephone, and hell even pen and paper - we still fail at one basic thing COMMUNICATION.
c0ldburn3r said:
[/QUOTE
As of 2 weeks ago AT&T did not have the software ready for testing. Nothing can happen until Samsung completes it and send it to at&t's lab for testing. I can assure you at&t wants it out as much as you do to be competitive in the android market. Besides who cares about the official version with all the awesome ROM's on XDA.
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Click to collapse
Seems a bit off that the US market is so far behind plus I highly doubt ATT wants to be competitive since they are just sucking on that Apple core. Not all users want to flash or even know how to. Personally I believe the phone should have launched with Froyo but at least we aren't waiting for Eclair like the x10[/QUOTE]
I agree with the flashing; however in regards to Apple core AT&T is looking at every possible way to stop sucking on it. As you know the exclusivity is expiring and they're doing everything possible to adjust. BB Torch and WP7 is a perfect example of that. US market is behind simply due to all the limitations every carrier wants to implement on every device and make sure that it's loaded with bloatware.
alaimar said:
Seems a bit off that the US market is so far behind plus I highly doubt ATT wants to be competitive since they are just sucking on that Apple core. Not all users want to flash or even know how to. Personally I believe the phone should have launched with Froyo but at least we aren't waiting for Eclair like the x10
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Click to collapse
I agree with the flashing; however in regards to Apple core AT&T is looking at every possible way to stop sucking on it. As you know the exclusivity is expiring and they're doing everything possible to adjust. BB Torch and WP7 is a perfect example of that. US market is behind simply due to all the limitations every carrier wants to implement on every device and make sure that it's loaded with bloatware.[/QUOTE]
Off topic but only slightly: why exactly does ram flashing void hardware warranties? I wouldn't void my video card's hardware warranty for using Ubuntu instead of Windows. I understand they can't support problems arrising from using the software the hardware wasn't designed for, but you'd think flashing back to stock would put you back into warranty coverage. I don't understand why custom software is so vilified.
Jofaba said:
Off topic but only slightly: why exactly does ram flashing void hardware warranties? I wouldn't void my video card's hardware warranty for using Ubuntu instead of Windows. I understand they can't support problems arrising from using the software the hardware wasn't designed for, but you'd think flashing back to stock would put you back into warranty coverage. I don't understand why custom software is so vilified.
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Wireless carriers are not fans of customization as it usaualy removes their bloatware and enables features that they like to charge for ( wireless AP). From the manufacturers perspective using custom rom's can result in hardware damage. Imagine if it didn't how many bricked phones would be going back. Manufacturer always sets the warranty policy carrier's just enforce it.
I think att will ditch the captivate all together. I kinda dont even think we will see an official froyo.
what could be holding it back?
this is just my opinion
Krooked22 said:
I think att will ditch the captivate all together. I kinda dont even think we will see an official froyo.
what could be holding it back?
this is just my opinion
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AT&T has no choice when it comes to Android. Ralph's made it publicly known that he doesn't like Android at all. With market share growing fast they are definitely working on beefing up their Android lineup ASAP
alaimar said:
Wireless carriers are not fans of customization as it usaualy removes their bloatware and enables features that they like to charge for ( wireless AP). From the manufacturers perspective using custom rom's can result in hardware damage. Imagine if it didn't how many bricked phones would be going back. Manufacturer always sets the warranty policy carrier's just enforce it.
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I'm not trying to be rude but I asked about the manufacturer not the carrier. I fully understand the carrier's stance. That'd be like if I called Time Warner and *****ed to them about having problems getting online and was using Ubuntu, which they didn't support or even understand.
I'm saying Samsung. Why would they care? Unless they could prove that your customization caused the problem, how can they instantly void your warranty simply by using different software?
i would guess that overclocking might be a reason. aslo, even though bricking your phone is something that they can (most likely)reflash-stock and resell refurb, because retail reps will warratny your phone not knowing what the cause was ( you know that no one walks into store admitting they are to blame for phone issue so they assume it's faulty and process warranty to keep you happy
Jofaba said:
I'm not trying to be rude but I asked about the manufacturer not the carrier. I fully understand the carrier's stance. That'd be like if I called Time Warner and *****ed to them about having problems getting online and was using Ubuntu, which they didn't support or even understand.
I'm saying Samsung. Why would they care? Unless they could prove that your customization caused the problem, how can they instantly void your warranty simply by using different software?
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Well for one you didn't specify that you are referring to the manufacturer. You're comparing apple to oranges. At&t handles manufacturers warranty themselves and time Warner has nothing to do with your hardware ; -) You also answered your own question, they really have no way of proving it, therefore they created a legal document that gives them the right to screw you : -)
Sent from my GT-I9000 using Tapatalk
Jofaba said:
Off topic but only slightly: why exactly does ram flashing void hardware warranties? I wouldn't void my video card's hardware warranty for using Ubuntu instead of Windows. I understand they can't support problems arrising from using the software the hardware wasn't designed for, but you'd think flashing back to stock would put you back into warranty coverage. I don't understand why custom software is so vilified.
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Click to collapse
This isn't only software in a sense, you are flashing a chip...that's why they call it ROM flashing. Now if you were to flash your BIOS chip, I'm sure your motherboard manufacturer wouldn't hand out a refund either.
Another point to tackle, custom software is not frowned upon by Google(GPL), but when a bunch of kids come in complaining why their AT&T phones won't turn on because they don't know what flashing, ROMs and how video cards INTERFACE with operating systems the carrier may have issues.
They instantly void your warranty because they are trained to troubleshoot their hardware with approved software, not with your software which can trickle down and affect everything about the phone leading to a myriad of issues.
It's not what you know, it's what you can prove and even then that's a two sided coin and left up to the manufacturer to say you aren't covered under the warranty. But if you're slick and can seep through the cracks make a backup of your "default" OS... ROM whatever and save it for that very rainy day when you need it.
I will not state the obvious with the exception of this: If you can not root a device much less install a custom recovery, development essentially means absolutely nothing to you.. In this case what is the new definition of open source? "Open source" made android what is today.
All opinions from different perpectives are welcome--but please mind your Ps and Qs.
Thanks....
EDIT: I firmly believe that xda members must be patient. However, there must also be a realistic reckoning. That is to say--hypothetically speaking--if it takes five years to create an exploit, for all practical purposes one could consider that bootloader impregnable considering the exponential pace of technological advancement. So, if one is measured in their assessment and comments, it is closer to the truth and a heck of a lot more useful to talk in terms of "X" device has a bootloader that can not be unlocked. If for example the S4 is "cracked" say--three years from now, will anyone care? Will development restart? Finally, like with any choice, it's up to the individual to decide what can be considered "hard locked." For me, I guessed that the S4 would be leaked an unlock after the S5 came to market. Obviously my reasoning was wrong. At any rate, my ship has sailed--I can be patient no more.
But remember here we are assuming for the sake of a discussion that these bootloaders will not be exploited and if that is the case will that spread to the point that US development dies on the vine.
I thought unlockable bootloaders WERE promoting US development. The T-Mobile S5 subforum is buzzing, and it's crickets around here. It's these locked bootloaders that cause some frustration.
LoSt180 said:
I thought unlockable bootloaders WERE promoting US development. The T-Mobile S5 subforum is buzzing, and it's crickets around here. It's these locked bootloaders that cause some frustration.
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I think your right about T mobile. But they come with bootloaders that allow rooting and Installation of a custom recovery (I.e. unlocked).. When I say unlockable I am refering to carriers like At&t and Verizon. Take a look at their forums--you can almost hear crickets! As they are "locking down" one might wonder if it will spread especially as a carrier attains its target market share through promotions and even merger.
numbR7 said:
I think your right about T mobile. But they come with bootloaders that allow rooting and Installation of a custom recovery (I.e. unlocked).. When I say unlockable I am refering to carriers like At&t and Verizon. Take a look at their forums--you can almost hear crickets! As they are "locking down" one might wonder if it will spread especially as a carrier attains its target market share through promotions and even merger.
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T-Mobile is unlockable the HTC One M8 is unlockable, AT&T and Verizon S5 variants are not unlockable - we can't unlock them.
Not being able to unlock the bootloader, I believe is going to end development, at least for AT&T and Verizon. If I had the cash, I probably would've went with the T-mobile version, but I'm not rich like that LOL
As it was said by a mod in another thread, giving hopes to users that the AT&T/Verizon's S5 will get root anytime soon is just unfair for the users. It will not happen. The AT&T Note 3 got root when in 4.3, but there is no root in the horizon for KitKat don't even think about an unlocked bootloader. The same happened to the S4 after it was updated the bootloader and root is now lost and that has been for many, many months and on a phone that it had a very large development. Developers are not even bothering on wasting their time on AT&T/Verizon because there is the TMO and International versions available.
So to answer the original question my answer would be Yes.
eortizr said:
As it was said by a mod in another thread, givit helpsng hopes to users that the AT&T/Verizon's S5 will get root anytime soon is just unfair for the users. It will not happen. The AT&T Note 3 got root when in 4.3, but there is no root in the horizon for KitKat don't even think about an unlocked bootloader. The same happened to the S4 after it was updated the bootloader and root is now lost and that has been for many, many months and on a phone that it had a very large development. Developers are not even bothering on wasting their time on AT&T/Verizon because there is the TMO and International versions available.
So to answer the original question my answer would be Yes.
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I couldn't agree more. I think it's good you emphasize the truth as I helps newer people understand.
eortizr said:
As it was said by a mod in another thread, giving hopes to users that the AT&T/Verizon's S5 will get root anytime soon is just unfair for the users. It will not happen. The AT&T Note 3 got root when in 4.3, but there is no root in the horizon for KitKat don't even think about an unlocked bootloader. The same happened to the S4 after it was updated the bootloader and root is now lost and that has been for many, many months and on a phone that it had a very large development. Developers are not even bothering on wasting their time on AT&T/Verizon because there is the TMO and International versions available.
So to answer the original question my answer would be Yes.
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There is a fine line between giving false hope and nurturing fears, saying "It will not happen" is not necesarily true, it may not happen, but then again remember some who waited for a year to get root or those with iphones who waited for a year to jailbreak.
just my opinion is all.
cstayton said:
There is a fine line between giving false hope and nurturing fears, saying "It will not happen" is not necesarily true, it may not happen, but then again remember some who waited for a year to get root or those with iphones who waited for a year to jailbreak.
just my opinion is all.
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Agreed, when I said 'it will not happen' i was referring to the 'anytime soon' statement.
I agree that saying "it's coming soon" is probably not the best phrase to use. However, to say it will never happen is just as bad. It simply did not and has not happened as fast as we want it to. There is always someone smarter when it comes to computers and software. I am sure the devs have a life outside of hacking a phone for us and everyone needs to be patient. Plus the fact with the Knox security, I am sure the devs want to find all possible work arounds. Just my opinion though...
Sent from my AT&T Samsung Galaxy S5.
What I've come to realize in my years of owning Android devices and reading these posts on xda is that virtually nothing is impossible. However, that is a double-edged sword meaning that the manufacturers have had to step up their collective games to make it even harder for exploits to be found. AT&T and Verizon are protecting themselves from the idiots who don't know what they're doing and brick their devices or get them infected with viruses. I can understand that to a point. However, I would gladly pay AT&T and even sign a waiver to let ME take the risk solely upon myself to do what I would like with MY phone. It's idiots that ruin it for the rest of us. Such as the world, I guess. Just my two cents.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I love to use custom Roms etc.However when you buy a phone, buy it for what it is not for what you want it to be later on. The fact that there is no root is what keeps me using my GS4 more than this phone but the S5 is a solid Device, has great battery life (for me at least) and gets everything I need done. Its a matter of being patient especially for any who own the 4 and know how Samsung and ATT locked the previous iteration of this phone.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app
baldwyn said:
What I've come to realize in my years of owning Android devices and reading these posts on xda is that virtually nothing is impossible. However, that is a double-edged sword meaning that the manufacturers have had to step up their collective games to make it even harder for exploits to be found. AT&T and Verizon are protecting themselves from the idiots who don't know what they're doing and brick their devices or get them infected with viruses. I can understand that to a point. However, I would gladly pay AT&T and even sign a waiver to let ME take the risk solely upon myself to do what I would like with MY phone. It's idiots that ruin it for the rest of us. Such as the world, I guess. Just my two cents.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
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Please explain how these so-called "idiots" are the reason AT&T and Verizon "had" to lock down the devices. I don't understand.
AT&T and Verizon are protecting themselves from the idiots who don't know what they're doing and brick their devices or get them infected with viruses.
I think I kinda explained it right there.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app[/QUOTE]
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
baldwyn said:
AT&T and Verizon are protecting themselves from the idiots who don't know what they're doing and brick their devices or get them infected with viruses.
I think I kinda explained it right there.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
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Sent from my SAMSUNG-SM-G900A using XDA Free mobile app[/QUOTE]
Yes - I get that statement. But, how are they protecting themselves. That is, how are they harmed by these "idiots?" Further, if one were to extrapolate users from population, roughly 96% of mobile phone users in the world don't seem to pose a significant problem to thier carriers as it is only the NA carriers that do this ("hard" lock the bootloader). Then, futher hone that to say maybe 1.5%, at the most, US users root their phones. Then narrow further by device. If these numbers are even close--how many of these "idiots" are there. You've been around long enough to know some of the so-called "idiots" were accomplished developers. I do not want to argue with you. I am genuinely intetested in why you see it this way.
rachelm920 said:
Not being able to unlock the bootloader, I believe is going to end development, at least for AT&T and Verizon. If I had the cash, I probably would've went with the T-mobile version, but I'm not rich like that LOL
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Have you checked into the buyout and trade in promotions T Mobile has? Maybe you can switch with little or no pain. Lol
numbR7 said:
Have you checked into the buyout and trade in promotions T Mobile has? Maybe you can switch with little or no pain. Lol
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I'm so god damn sick of this OTA sh... I was at work and it rebooted and started installing by itself. I tried to pop the battery but no matter what I do it continues the installation.
I'm moving to T-Mobile. Thanks ATT!
I'm sorry my off-the-cuff remark has gotten out of hand. The idiots to whom I am referring are the ones who brick their phones or get them infected by lack of knowledge and then try to blame the carrier instead of taking the responsibility themselves. As a precaution, I can see AT&T locking their devices down in an attempt to prevent that from happening. I understand it's a small number of people that cause this or are even affected by this, but by doing so, AT&T can better control their integrity. Same reason why a bag of peanuts sometimes says "Caution: Contains nuts." C.Y.A.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
baldwyn said:
I'm sorry my off-the-cuff remark has gotten out of hand. The idiots to who. I am referring are the ones who brick their phones or get thefected by lack of knowledge and then try to blame the carrier instead of taking the responsibility themselves. As a precaution, I can see AT&T locking their devices down in an attempt to prevent that from happening. I understand it's a small number of people that cause this or are even affected by this, but by doing so, AT&T can better control their integrity. Same reason why a bag of peanuts sometimes says "Caution: Contains nuts." C.Y.A.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
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It's cool. Posts are often taken wrong or worded differently than someone else is used to talking. I see your point. It makes sense. I may be a little too jaded (to put it nicely) to let them off the hook that easily though. Lol.
After my purchase of the new Samsung galaxy s5 on AT&T I will state that this will be my last carrier specific purchase,
My girlfriend has the HTC M8 (I had one also but hated the freaking pics from the camera).
This was another example of lesson learned, I will from now on purchase nexus devices or not locked to a carrier specific devices, or Google play edition devices from now on.
No more jumping the gun paying full retail to get phones on release day screw that. Lesson has been learned here for sure.
I am thinking on sending my Galaxy S5 into http://www.maxback.com and then purchasing a nexus 5, then later this year when the new nexus is available,I can pick one of them up.. But im kind of stuck as I love the camera on the s5.... this is what is holding me up...
Sure we and disable the bloatware on the Samsung and all that fun stuff, but there is a world of difference when all those items are gone
Thanks to the awesome developers here on XDA making some kickass roms for us.
I run the kingkat on my girlfriends HTC m8 from the HTC forums and it is so much faster with all of the bloatware and features she was never going to use gone.. that m8 is night and day in speed difference and usability..
Bottom line If we are here we have the mindset to tinker and to tinker on these devices WE need to stop buying locked down phones..
I called Verizon as I am having GPS issues. I was going to get a cert like new and while I wait, restore and send back non-working unit. When I called, the woman said she was going to run some diagnostics on her end (new to me) and said that she can detect that the software had been altered. She recommended that I reset the phone because if she put this through and it was rooted, I would be charged.
Are they able to tell your phone is rooted from their system without having it? Were they always able to do that?
Bwangster12 said:
I called Verizon as I am having GPS issues. I was going to get a cert like new and while I wait, restore and send back non-working unit. When I called, the woman said she was going to run some diagnostics on her end (new to me) and said that she can detect that the software had been altered. She recommended that I reset the phone because if she put this through and it was rooted, I would be charged.
Are they able to tell your phone is rooted from their system without having it? Were they always able to do that?
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Click to collapse
It wouldn't surprise me, but I can't imagine technology is that advanced, considering they are basically violating your privacy with a tool such as the one described. They could basically "tap" into your phone firmware/software whenever they want, and grab whatever information they want. I couldn't imagine, while possible, they would actually do it.
That said, you need to deal directly with LG. Verizon, along with many other carriers, will void your warranty at the flip of a dime because it's more income for them. I was an LG certified technician from 2005-2010, and while a technician, we did not void warranties for rooting unless we found evidence the firmware/software change interrupted the hardware, such as overclocking.
Once again, deal with LG directly. Verizon will snub you whenever they get the chance. Also, did I mention that most representatives have no idea what the hell they're talking about in the first place?
UrbanBounca said:
It wouldn't surprise me, but I can't imagine technology is that advanced, considering they are basically violating your privacy with a tool such as the one described. They could basically "tap" into your phone firmware/software whenever they want, and grab whatever information they want. I couldn't imagine, while possible, they would actually do it.
That said, you need to deal directly with LG. Verizon, along with many other carriers, will void your warranty at the flip of a dime because it's more income for them. I was an LG certified technician from 2005-2010, and while a technician, we did not void warranties for rooting unless we found evidence the firmware/software change interrupted the hardware, such as overclocking.
Once again, deal with LG directly. Verizon will snub you whenever they get the chance. Also, did I mention that most representatives have no idea what the hell they're talking about in the first place?
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She definitely str8 up said "it looks like your phone has been rooted" after she did her "diagnostics" when calling *611. SO... the tool exists.
The problem I have with sending it to LG for fixing is that I have to pay for shipping it, wait a week or two without a phone while they fix it, etc. With VZW, I can restore to stock and then get a phone immediatley.
Bwangster12 said:
The problem I have with sending it to LG for fixing is that I have to pay for shipping it, wait a week or two without a phone while they fix it, etc. With VZW, I can restore to stock and then get a phone immediatley.
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Well, that's your option. Did you restore it? Whether the representative can "detect" root or not, when they see a completely stock phone in retail, they'll probably replace it.
That said, you've got me curious as to whether Verizon can actually detect root over the phone. The research has started. . .
Edit: After about five minutes, it's apparently possible via a Verizon Remote Diagnostics app that they send out with updates. I definitely don't agree with it, and I'm glad I can say that with custom ROM's, that garbage is removed.
http://phandroid.com/2012/03/20/droid-charge-fp1-update-brings-verizon-remote-diagnostics-bug-fixes/
Verizon knows at all times what software your running. I used to work as tech support for VZW. Than can also see how many apps u got, how much memory u used, etc. Its an invasion of of privacy. But what can we do?
Sent from my VS980 4G using Tapatalk
MicroMod777 said:
Verizon knows at all times what software your running. I used to work as tech support for VZW. Than can also see how many apps u got, how much memory u used, etc. Its an invasion of of privacy. But what can we do?
Sent from my VS980 4G using Tapatalk
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Yeah, she said to me over the phone, after saying she was going to run diagnostics... "you've got 40% memory available, etc etc."
I am running a custom rom though. I'm using Xdabbeb's 24A. Could that tool not been removed or hidden?
Just turn off radios when calling. Then say, "I don't know whats wrong... I have 4 bars of 4G"
Need a replacement for my Moto X. Called them up and the guy could tell my phone was rooted but said he would ship out regardless. 5 days later no confirmation of it being shipped and it hadn't arrived so I gave them a call. It said your certified replacement device has been denied because you are rooted.
So I wonder if the steps to get a phone replaced would be to return to unrooted stock, then contact customer service? Or do they keep track of everything we do from the second we turn it on?
Sent from my VS980 4G using XDA Premium 4 mobile app
njstein said:
So I wonder if the steps to get a phone replaced would be to return to unrooted stock, then contact customer service? Or do they keep track of everything we do from the second we turn it on?
Sent from my VS980 4G using XDA Premium 4 mobile app
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I'm now curious of the same question. I seriously can't believe they can see all that, even with a custom ROM. I mean, since this has been confirmed, couldn't this be a lawsuit of some sort? Am I the only person feeling this way? It's a blatant invasion of privacy.
It really is @UrbanBounca, but they'd probably tell you it's hidden in the agreement we all signed or the classic "don't like it, don't use our service". Only the big boys can get away with these kind of shenanigans.
Sent from my VS980 4G using XDA Premium 4 mobile app
I bought my phone outright for 399 or 499, I forget. I have a month to month contract on the UDP plan. Its my frigging phone. I'll do what I want with it. I understand when I root, I loose the warranty. I understand that if I'm tethering, I could get my wrist slapped.
Why call VZW for anything?
If your worried, don't root. If not, suck it up buttercups!!
I went thru the same thing with my Dodge Truck. I came to the conclusion that I am my own warranty station, plain and simple.
If your gonna do stuff to YOUR possessions, that might void a warranty, its not the manufactures fault, its yours, but YOU have the choice.
Of course VZW can see you phone, then they give all that info to the NSA for tax breaks
After a bit more research, I've found that they can only run diagnostics if (a) you're on ICS or above and (b) you have the MyVerizon app installed.
I don't have the MyVerizon app, and after hearing this, I won't be installing it.
Why would anyone use MyVerizon? It is certainly not NEEDED for anything productive.
Thanks Devs, from my LG G2
It'd definitely the my Verizon app. Even if you block superuser access to it they can still detect it. The customer service reps also make you install it when going through the process. I'm leaving Verizon next month after my last line is free from contract. 3 lines with unlimited data going up on eBay.
Sent from my XT1060 using Tapatalk
Verizon's Remote Diagnostics allows them to remotely control your device to fix things. I used to do this all the time. Usually its somebody that doesn't have a clue how to use android. So, I'd ask for permission, they'd get a pop up to put in a pin number I've give them, and i'd have total control of their phone, even view some fun stuff in their galleries!!! LOL Sometimes it was the only way to fix a problem than have granny go to a local verizon store.
....But before we even get permission to control a person's phone, on Verizon's side of things the Diagnostic tool lists everything about the phone. It doesn't matter what rom you have, it will show up. Anything in Settings they can mostly see.
If you want to avoid problems, best bet it to do a full stock restore, and run your phone for a few minutes before you call so their systems can see your full stock and not rooted.
Some Verizon Tech Reps are very anal, and will give you a hard time for anything, like if they are on a mission to discredit anybody that calls. Others, like I was mostly took your word for your problem. If I could fix it, I would, or I just send a replacement. I could care less if your rooted. I'd send anybody a phone. 80% of the time its a snobby business man, making $500k a year, mad as hell his phone freezes or his battery drains fast, and demands a replacement. I never argued with these kind of people, as they made the big bucks and I only made $40k a year. I even told one guy I didn't get paid enough to argue with him, and I'll send him a replacement no problem. lol
MicroMod777 said:
Verizon's Remote Diagnostics allows them to remotely control your device to fix things. I used to do this all the time. Usually its somebody that doesn't have a clue how to use android. So, I'd ask for permission, they'd get a pop up to put in a pin number I've give them, and i'd have total control of their phone, even view some fun stuff in their galleries!!! LOL Sometimes it was the only way to fix a problem than have granny go to a local verizon store.
....But before we even get permission to control a person's phone, on Verizon's side of things the Diagnostic tool lists everything about the phone. It doesn't matter what rom you have, it will show up. Anything in Settings they can mostly see.
If you want to avoid problems, best bet it to do a full stock restore, and run your phone for a few minutes before you call so their systems can see your full stock and not rooted.
Some Verizon Tech Reps are very anal, and will give you a hard time for anything, like if they are on a mission to discredit anybody that calls. Others, like I was mostly took your word for your problem. If I could fix it, I would, or I just send a replacement. I could care less if your rooted. I'd send anybody a phone. 80% of the time its a snobby business man, making $500k a year, mad as hell his phone freezes or his battery drains fast, and demands a replacement. I never argued with these kind of people, as they made the big bucks and I only made $40k a year. I even told one guy I didn't get paid enough to argue with him, and I'll send him a replacement no problem. lol
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Click to collapse
The women I got kept saying to do a "factory reset" because if she put in the order for a CLNR that I would be charged if I was rooted. After I got off the call, I got the impression she was telling me to unroot my phone, restore to stock and then call back to place the order.
I had a custom rom, but it was stock based. I believe I did have the MyVerizon app on there.
I just rooted my 24A G2 and the moment I rebooted, I got a notification popup saying 'You have modified the system software' or something like that. So it is phoning home (no pun intended) and tripping a flag somewhere. I'm sure no one is looking at it unless you call, so before you call, flash back to 100% stock.
UrbanBounca said:
I'm now curious of the same question. I seriously can't believe they can see all that, even with a custom ROM. I mean, since this has been confirmed, couldn't this be a lawsuit of some sort? Am I the only person feeling this way? It's a blatant invasion of privacy.
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It's not an invasion of privacy. They are protecting themselves from all of the warranty fraud that happens when people who complain about their phones try to return them under warranty.
Sent from my VS980 4G using Tapatalk 2
When it comes to having to get a new phone, Verizon will not give you one if you have altered the phone. However, let's say your headphone jack stopped working and you need to send it in to get it repaired. They HAVE to fix your phone, regardless if it's rooted or not. Why? Because the only way they can't do warranty repairs with your phone being rooted, is because they HAVE to prove that rooting directly caused the issue with the phone. This is per the Magnusson-Moss Act Chapter 50 of United States Code Section 2304, which states:
Waiver of standards
The performance of the duties under subsection (a) of this section shall not be required of the warrantor if he can show that the defect, malfunction, or failure of any warranted consumer product to conform with a written warranty, was caused by damage (not resulting from defect or malfunction) while in the possession of the consumer, or unreasonable use (including failure to provide reasonable and necessary maintenance). (d) Remedy without charge For purposes of this section and of section 2302© of this
title, the term "without charge" means that the warrantor may not assess the consumer for any costs the warrantor or his representatives incur in connection with the required remedy of a warranted consumer product. An obligation under subsection (a)(1)(A) of this section to remedy without charge does not necessarily require the warrantor to compensate the consumer for incidental expenses; however, if any incidental expenses are incurred because the remedy is not made within a reasonable time or
because the warrantor imposed an unreasonable duty upon the consumer as a condition of securing remedy, then the consumer shall be entitled to recover reasonable incidental expenses which are so incurred in any action against the warrantor.
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Click to collapse
So how does that mean my warranty isn't voided? If you go out and buy a brand new G2, you root it and have no issues. No problems. Then a 6 weeks later, you plug in your headphones and all of a sudden, no sound is coming out of your head phones. Or the sound coming out of your speaker is crackling. Or your SIM/SD card door breaks off. Just because you rooted your phone, LG still has to honor the 1 year warranty pertaining to THOSE problems. They will STILL have to fix your headphone jack, THEY STILL have to install a new speaker and STILL have to give you a new SIM/SD card door.
Reference;
http://www.droidrzr.com/index.php/t...-users-may-have-about-rooting-and-warranties/
Petitions to unlock bootloader on the AT&T Samsung Galaxy s5
I'd like to have control over my phone because I paid a lot of money for it. I'd like to install a cleaner/faster ROM without all of the bloatware that comes stock. Android is an OPEN SOURCE mobile operating system, we should not be locked down from improving the quality of our smartphones. I have found some petitions that put effort into making it possible to give us our right to have our bootloaders unlocked.
Advantages of an unlocked bootloader:
# Developers will make a wide selection of custom ROMS and Kernels that will improve the speed of the phone, these can't be installed until our bootloader is unlocked.
# Rooting the phone will become a lot easier.
# With root access we can overclock our CPU to make the phone faster.
Disadvantage to an unlocked bootloader:
# IF you don't follow instructions to flashing correctly you can permanently brick your device. This is not a problem if you know what you're doing and/or follow directions very carefully.
LINKS
#1 change.org petition for Samsung AND Verizon
#2 Change.org petition for all androidsmarphones/tablets/etc
If anybody knows of anymore let us know in the comments!!
DISCLAIMER NOTES
## NEVER FLASH A ROM ON YOUR PHONE IF IT IS NOT MADE FOR YOUR SPECIFIC MODEL UNLESS THE DEVELOPER SAYS IT IS OKAY.
## i AM NOT RESPONSIBLE FOR ANY DAMAGES YOU MAY CAUSE TO YOUR PHONE, OR ANYTHING ELSE.
You may discuss this in further detail in this thread. However, arguing, trolling, slandering, bickering, and anything else that will clutter this thread and overwork the moderators WILL NOT BE TOLERATED. This thread is not the thread to argue with others over the details since the idea is already in marketing. If you wish to argue or troll, please take it somewhere else. And, as always, please follow the forum rules. Thank you for looking at this thread.
For those who are concerned with the warranty, please read this. Huge thanks to @shootind5nukes for this info.
Just so everyone knows the Magnuson–Moss Warranty Act prevents someone from totally VOIDING a warranty. Verizon/Samsung could only deny to warranty something if they can prove something you did cause the issue. Anything that has nothing to do with what you did still has to be under warranty. If you LCD started to lose color or get dead pixels that would still have to be covered because that has nothing to do with bootloaders and flashing ROMS.
http://en.wikipedia.org/wiki/Magnuso...s_Warranty_Act
"The federal minimum standards for full warranties are waived if the warrantor can show that the problem associated with a warranted consumer product was caused by damage while in the possession of the consumer, or by unreasonable use, including a failure to provide reasonable and necessary maintenance."
I learned about this when I was going to get my truck lifted. I was told if I did it would VOID my truck's warranty. After looking into it further it didn't actually VOID anything. But for example if I went in to get my suspension fixed because it broke they could argue that the lift kit put stress on the suspension and that's why it failed so they would not have to cover it. But if my motor exploded because it was made out of cheese it would still be under warranty, the entire warranty can never be voided. Only damage caused by what you did. Food for thought guys.
If anyone has anything to add please do.
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I'd like my posts to be very clear and grammatically correct. If I could have worded anything better or made any mistakes, please let me know so I can correct it.
Don't hold your breath.
Good luck. I did the same thing. And nothing. Golden rule, he who has the gold makes the rules. Att has the gold in this case.
GDofWR420 said:
Good luck. I did the same thing. And nothing. Golden rule, he who has the gold makes the rules. Att has the gold in this case.
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Click to collapse
You're probably right, but just putting in an effort here. I'm hoping that the FCC finds this similar to carrier locking, they changed the laws for carrier locking because of petitions: http://www.fcc.gov/device-unlocking-faq
i actually just today put a complain on at&t's facebook page about use wanting a bootloader unlocking tool like with htc phones. i have heard no reply yet.
i root SGH i777 said:
i actually just today put a complain on at&t's facebook page about use wanting a bootloader unlocking tool like with htc phones. i have heard no reply yet.
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Click to collapse
I wouldn't expect one. I've complained on their page multiple times and the only thing that came of it was getting blocked.
There's not enough demand for anyone to put any effort into freeing our bootloader. These petitions have been up for months and haven't reached the minimum requirements. Just get used to TW ROMs or don't support either AT&T or Samsung with the next phone you get and go the Stock Android path.
UnhoIy said:
There's not enough demand for anyone to put any effort into freeing our bootloader. These petitions have been up for months and haven't reached the minimum requirements. Just get used to TW ROMs or don't support either AT&T or Samsung with the next phone you get and go the Stock Android path.
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Click to collapse
Much agreed. I see a nexus device in my future
Just signed it. If they don't, it'll be hacked anyway.
I signed it. My signature by itself means nothing. My signature along with many others may help.
i root SGH i777 said:
i actually just today put a complain on at&t's facebook page about use wanting a bootloader unlocking tool like with htc phones. i have heard no reply yet.
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Click to collapse
I'm merely going to point this out, Complaining to ATT for a tool to unlock the bootloader is the wrong place to complain, it is HTC that provides the way to unlock the BL you would need to post that complaint on the Samsung webpage or facebook page
signed
Two more votes required!
signed both
i bought my s5 before i knew about the locked bootloader, so now im selling to buy a g600f
Isriam said:
i bought my s5 before i knew about the locked bootloader, so now im selling to buy a g600f
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Click to collapse
Not a bad idea really...
Sad to think that we may never truly own our devices here....g
Signed.. Where's a good place to sell a S5 att
Sent from my SM-G900A using Xparent BlueTapatalk 2
Signed
LG G3 just got hacked Oct 11th. Hopefully the same hacker will focus on KLTEATT
cstayton said:
I'm merely going to point this out, Complaining to ATT for a tool to unlock the bootloader is the wrong place to complain, it is HTC that provides the way to unlock the BL you would need to post that complaint on the Samsung webpage or facebook page
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Click to collapse
AT&T won't provide a tool for the unlocking but I'm quite confident they are the ones that asked for it as other network providers offer unlocked phones. I believe the S5 from T-Mobile is unlocked and the international is unlocked. A complaint to Samsung might push them to play hardball with AT&T like HTC and I believe Motorola have so really complaining to both is the best route. I hold out little hope for a change in stance but maybe the pummeling by Apple will help change minds.
So here's my situation, I have an at&t nexus 6 for as long as the phone is sold on at&t. I actually work for at&t and it's my company phone and I'm never going to switch out. But eventually when the phone goes end of life, I'll have to give it back. So if I unlock the bootloader and root, I will have to give it back to them and they will see that one of their employees voided the warranty, because I don't think I can relock the bootloader without some kind of message letting the entire world know that it was unlocked at some point. I'm also worried that the unlock/relock will have some sort of timestamp so they will be able to see when I do it. I tried searching for the answer to my ultimate question but found nothing, so I ask you fine people: is there a way to relock the bootloader while somehow hiding the fact that I tampered with it?
Thanks everyone! I'd really love to greenify and grab a battery friendly kernel when one is available, battery life has been a little subpar to this point, imo.
Accidental double post, disregard
On nexus, there's usually not a flag tripped if you unlock the bootloader. I'm not sure if Motorola did it for AT&T or not, but I doubt it. Just flash factory images, and fastboot oem lock and you should be good to go. Unlocking the bootloader doesn't automatically void the warranty on Nexus devices.
Sent from my Nexus 6
Also make sure you put the death Star splash screen back when flashing the factory images.
When you unlock usually it sets tamper flag to let warranty departments know the bootloader has been unlocked in the past. This app https://play.google.com/store/apps/details?id=net.segv11.bootunlocker&hl=en allowed Nexus users to relock and reset the tamper flag in the past but I'm not sure if it works or has been updated for the new devices yet.
AndrasLOHF said:
When you unlock usually it sets tamper flag to let warranty departments know the bootloader has been unlocked in the past. This app https://play.google.com/store/apps/details?id=net.segv11.bootunlocker&hl=en allowed Nexus users to relock and reset the tamper flag in the past but I'm not sure if it works or has been updated for the new devices yet.
Click to expand...
Click to collapse
Thanks for this, I'll email the developer and see if I can find out more about it [emoji106]
So in case anyone else ever needs to research this topic I figured I'd update, I emailed the developer of bootunlocker and haven't received anything back yet. It's only been a day so I'm still hopeful, but I also haven't seen a single ago review from anyone using the nexus 6. Since this is my company phone I am afraid to test but if I come across anything I will add it here.
Here's my opinion:
I really really doubt that your employer is going to be check (or care) whether the tamper flag was tripped or not. They will likely check for physical damage, custom ROM, encryption status and your bootloader status. Unless you pissed off your IT person and he just wants to find some problem and decides to check anything more, it is unlikely they will bother. And even if they did, plead ignorance (play dumb).
I (in all likelihood) do not work for your employer, so please use your better judgement.
jj14 said:
Here's my opinion:
I really really doubt that your employer is going to be check (or care) whether the tamper flag was tripped or not. They will likely check for physical damage, custom ROM, encryption status and your bootloader status. Unless you pissed off your IT person and he just wants to find some problem and decides to check anything more, it is unlikely they will bother. And even if they did, plead ignorance (play dumb).
I (in all likelihood) do not work for your employer, so please use your better judgement.
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Click to collapse
Well I'm a sales consultant in a store. As far as I know when they send them back it's the same process as warranty. You send it back, they check for damage, they flash stock firmware, and refurb it for use as a warranty exchange, as you stated. However, if I'm wrong I could potentially lose my job for tampering with company property. That's why I haven't done it yet and it's why I probably won't. I need a 100% guarantee that there will be no evidence of tampering and there's no such thing in this world. This could still have good info if someone needs to research the topic of bootloader relock but I think until a few more services get art support anyway I really don't need unlock/root that badly. I just need to keep my turbocharger handy for now.
pokedroid said:
Well I'm a sales consultant in a store. As far as I know when they send them back it's the same process as warranty. You send it back, they check for damage, they flash stock firmware, and refurb it for use as a warranty exchange, as you stated. However, if I'm wrong I could potentially lose my job for tampering with company property. That's why I haven't done it yet and it's why I probably won't. I need a 100% guarantee that there will be no evidence of tampering and there's no such thing in this world. This could still have good info if someone needs to research the topic of bootloader relock but I think until a few more services get art support anyway I really don't need unlock/root that badly. I just need to keep my turbocharger handy for now.
Click to expand...
Click to collapse
Any phone sent back is checked by a tech for if it has damage, water damage, and the number matches so they can mark the account as having it returned, if it boots, they are going to immediately flash it to stock and then verify it works, and move on to the next phone .... Really.
It's just above the conversation of a person with a unlocked rooted phone who has actually bricked it (not thought so in 99% of cases here in which members have resurrected it), if it was turned in bricked, they verify it doesn't even boot at all, and it gets scrapped for parts for other refurbs to get assembled, busted screens, etc. and then they move on to another phone return.
I know this because I've worked with people who used to do it for Asurion ... I wouldn't worry about it.
pokedroid said:
Well I'm a sales consultant in a store. As far as I know when they send them back it's the same process as warranty. You send it back, they check for damage, they flash stock firmware, and refurb it for use as a warranty exchange, as you stated. However, if I'm wrong I could potentially lose my job for tampering with company property. That's why I haven't done it yet and it's why I probably won't. I need a 100% guarantee that there will be no evidence of tampering and there's no such thing in this world. This could still have good info if someone needs to research the topic of bootloader relock but I think until a few more services get art support anyway I really don't need unlock/root that badly. I just need to keep my turbocharger handy for now.
Click to expand...
Click to collapse
While there shouldn't be a problem, there are a lot of 'what ifs' to consider. What if you end up with a broken screen or major water damage where your phone doesn't even turn on? If the IT team is able to change the screen/battery, they will see the unlocked bootloader - etc. Anyway, given your concern, I agree - play it safe.
Personally, the main reason I root are for Xprivacy (not possible at the moment because XPosed/ART issues), and for adaway. (For example: XDA forums using chrome are very very cluttered with ads and I find it almost unusable. Yes, I could use tapatalk or similar apps, but the ads are on almost all sites. I find adaway to be a must have.
jj14 said:
While there shouldn't be a problem, there are a lot of 'what ifs' to consider. What if you end up with a broken screen or major water damage where your phone doesn't even turn on? If the IT team is able to change the screen/battery, they will see the unlocked bootloader - etc. Anyway, given your concern, I agree - play it safe.
Personally, the main reason I root are for Xprivacy (not possible at the moment because XPosed/ART issues), and for adaway. (For example: XDA forums using chrome are very very cluttered with ads and I find it almost unusable. Yes, I could use tapatalk or similar apps, but the ads are on almost all sites. I find adaway to be a must have.
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Click to collapse
I agree. Same here the main reason I root is for greenify (that one makes sense) and xposed (if your devices' screen is over 4.7" check out a module called "flying android", its a game changer!! True one-handed operation). I think if/when xposed gets art support I'll just go buy my own. I'm in love with the nexus 6 and my only complaint is the front facing camera quality, but unless my wife is around I don't touch that camera anyway haha
is there a fast boot command that allows you to check the tamper status like the nexus 5 'fastboot oem device-info' ?
pokedroid said:
Well I'm a sales consultant in a store. As far as I know when they send them back it's the same process as warranty. You send it back, they check for damage, they flash stock firmware, and refurb it for use as a warranty exchange, as you stated. However, if I'm wrong I could potentially lose my job for tampering with company property. That's why I haven't done it yet and it's why I probably won't. I need a 100% guarantee that there will be no evidence of tampering and there's no such thing in this world. This could still have good info if someone needs to research the topic of bootloader relock but I think until a few more services get art support anyway I really don't need unlock/root that badly. I just need to keep my turbocharger handy for now.
Click to expand...
Click to collapse
It is a VERY long stretch to assume that you'll get in any kind of trouble for using the device ***AS INTENDED***. Bootloader unlock, ESPECIALLY on a Nexus device, DOES NOT VOID THE WARRANTY!!! (even if they warn you that it *might* -- that warning is really there just to tell you that you are losing SOFTWARE SUPPORT). I.e., if you eff up the system image so it won't boot, then you send it back for warranty, they will tell you that you effed it up yourself and send you a repair bill. THAT IS ALL IT IS FOR.
Even the device INSTRUCTIONS tell you how to unlock it!
https://developers.google.com/android/nexus/images
Nobody can possibly claim that this is anything besides INTENDED USE, because the instructions explain how to do it!
doitright said:
It is a VERY long stretch to assume that you'll get in any kind of trouble for using the device ***AS INTENDED***. Bootloader unlock, ESPECIALLY on a Nexus device, DOES NOT VOID THE WARRANTY!!! (even if they warn you that it *might* -- that warning is really there just to tell you that you are losing SOFTWARE SUPPORT). I.e., if you eff up the system image so it won't boot, then you send it back for warranty, they will tell you that you effed it up yourself and send you a repair bill. THAT IS ALL IT IS FOR.
Even the device INSTRUCTIONS tell you how to unlock it!
https://developers.google.com/android/nexus/images
Nobody can possibly claim that this is anything besides INTENDED USE, because the instructions explain how to do it!
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Click to collapse
Its true that Google play purchased devices will not be voided by unlocking, but pretty much any other carrier or retailer will void your warranty. This was true on the nexus 5 too. Play devices fine, but anything going back to LG would be voided if unlocked. There's no reason to assume its different on the 6.
I specifically bought from Play this time to prevent this being an issue for me.
but does locking the bootloader hide any signs of tampering, at least that Motorola would look for...........?
what is status code 2, someone must know....?
just bumping this up.............
any experts out there know how to check the nexus 6 for tamper flags?
do you know what the bootloader: locked status code: 2 means....
looking for reassurance..............
mediaman123 said:
just bumping this up.............
any experts out there know how to check the nexus 6 for tamper flags?
do you know what the bootloader: locked status code: 2 means....
looking for reassurance..............
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Please don't bump threads within 24 hours. Its against the rules.
I see you're asking similar questions all over the place. I'm going to answer what I hope is all of your questions in 1 post.
How can you check the Tamper flag? We do not know. There seems to be no fastboot command to check it.
What is status 2?: We don't know. We assume it means "locked" but we can't be sure. Unlocked seems to be status 3.
What is the most I can do to ensure warranty? Relock your bootloader.
Is this enough to get warranty? If you bought from Google directly, it doesnt matter if it is locked or not. Anywhere else, we dont know.
Thanks for the reassurance......
rootSU said:
Its true that Google play purchased devices will not be voided by unlocking, but pretty much any other carrier or retailer will void your warranty. This was true on the nexus 5 too. Play devices fine, but anything going back to LG would be voided if unlocked. There's no reason to assume its different on the 6.
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Absolutely (a) nonsense, (b) illegal of them.
Those LG "service reps" (aka India), are trained to try to avoid paying out warranty claims. Hence manufacturing details that are in direct violation of the laws where the devices are sold, and even the INTENTION of the manufacturer. Some people (you) just need to try a little harder to escalate matters before giving in to that kind of tactic.