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Nexus one stolen. Should I buy another?

So.... my car got stolen (from a underground "secure" parking spot too), and my Nexus one was in the car. And no we didn't find the guys who took it, but we did recover the car relatively in tack.
now the question. I loved my rooted Nexus One. Had lots of fun with it and it did everything I needed. But it was damn expensive as I bought it for AT&T.
The Samsung Captivate came out for AT&T.
Do I fork over the funds for a nexus one? $500 +
Or do I pick up a samsung Captivate ~$200...
or wait for some other option ....
dreamflux

If you do a ton of things that can only be done when rooted, a N1 will probably be your best option. I'd also wait a bit and see some of the reviews that the Captivate gets from different news sites.

Shouldn't your insurance cover that?

No matter what phone you get, it will never compare to the quick experience of the N1.
Sure, you might get a phone with a better screen, slightly better proc, or whatever, but
no matter what phone you buy, I don't think there will be anything QUITE like owning the
officially sanctioned 'google phone'. I think you'll miss always having the latest version of
android running at all times.

@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
@hollywooder - yah.... You've definitely described my sentiments.... that and I have many many peripherals.... but the idea of realizing that my phone would have effectively cost me over a $1000 is a bit tough to swallow.

If I were you, I would probably go with Captivate.
I'd be missing the trackball and flash though.

dreamflux said:
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
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Click to collapse
AT&T doesn't? Man, that sucks. T-Mobile insures the Nexus One!

On top of everything else, I'd seriously think about purchasing WaveSecure for your next phone whether it be an Android, iPhone, or Blackberry. Well worth it for the ability to do realtime tracking of where your phone is. Hell, you could have probably found the guys still in your stolen car if you had it. Just me .02

@chesh420 I do have wave secure... that was part of the reason why I was able to find the car...was able to track it to the last known area before the battery died. Found our car a few blocks away. but alas the phone was long gone, either they got rid of it some how, or haven't turned it back on yet, or my nexus might have recieved some other horrible fate.
but yes.... A great endorsement to WaveSecure. .
But yes, Wave Secure was great

dreamflux said:
@chesh420 I do have wave secure... that was part of the reason why I was able to find the car...was able to track it to the last known area before the battery died. Found our car a few blocks away. but alas the phone was long gone, either they got rid of it some how, or haven't turned it back on yet, or my nexus might have recieved some other horrible fate.
but yes.... A great endorsement to WaveSecure. .
But yes, Wave Secure was great
Click to expand...
Click to collapse
Keep watching, the bozos might turn it back on after they figure out what a MicroUSB is. Or they'll sell it to Bob's Pawn....
Note to self... Write down IMEI.

That's a bummer...hopefully it will turn back up soon! At least there's a chance with WaveSecure.

dreamflux said:
Do I fork over the funds for a nexus one? $500 +
Or do I pick up a samsung Captivate ~$200...
or wait for some other option ....
Click to expand...
Click to collapse
Get the Dell Streak... its a monster and a game changer for those who are man enough to handle it

dreamflux said:
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
Click to expand...
Click to collapse
Damn, that sucks. Insurance companies do whatever they can to get out of paying

but what if the low life finds a way to remove wavesecure? isnt there a way to stop them from deleting apps like wavesecure or mobile defense so we are still able to track the phone down?

i'd get a g1 and wait for the next great thing from htc and google. i've said it in a few different threads now, the 3g issues and no physical keyboard are the reasons.
given, i won't buy anything on contract.
when you used wavesecure to find your car, can you remote wipe before locating, and the app still gives you a location ? did you try instamapper and decide on wavesecure instead ?

I'm recommending the Captivate to my friends and family... but to a guy like you and me... I can't recommend the Samsung until a little more testing surfaces. Sure it has a little better specs but would you be happy using their crappy software forever if you are unable to root and flash custom roms?
I used to cook with Da_G back when we had Samsung Blackjacks and the Samsung stuff was pretty tight lipped compared to HTC. You'd think that company's would figure out that being able to mod phones increases sales. They should know that the bottle neck is the carriers contracts and we upgrade asap regardless.
Open the phone up, let us tinker and make it everything we can dream of, which will bring in more customers.
I know lots of the Samsungs can be flashed, which hopefully helps with unlocking the potential of the Captivate. Maybe pick you up a cheap $20 pre-paid to use until some more info comes out.

Make sure you call your carrier and get the IMEI banned, they will not be able to use the phone anywhere

@player911 - yah.... that's the way i'm feeling.... I think that ultimately spending another $500 for an N1 for another 5-6 months seems a bit pricey for my modding happiness. I'll hang in there and head back to my little nokia n95 brick for a while.... and see what I can find on craig's list for a used one for cheap. But yah.... I mirror your sentiments on the samsung
@xXJay_RXx I think Wave secure had an additional install that would notify if it was removed or something like that.... I can't seem to remember....
@ohgood - You can remote lock on wave secure with a message that pops up to whoever turns it on. It can say "return for a reward", or in my case " contact the police RE: case #". I left it on lock for a while and the sent the notification to remote wipe after we found the car and wrote off the nexus one.
@p00r -can't remember to imei #

If it were me, I would not buy it again and wait out for something else. My reason is because the N1 is a really expensive phone off contract and it just doesn't seem like a good deal as it was 6 months ago. There are and probably will be better options for the same price.
If the price were lower, I would go for it. But it doesn't seem like you can find a new one without forking over full price.

yah.... especially since now my only choices are ebay and criags list..... =/ Long Live N1

Defective Exchanges @ Gamestop

I have to say, that's one of the things I like about having an actual store to go to and deal with customer service face to face.
There's no way for them to put you on hold for 45mins to an hour, there's no waiting for the call or email that never comes, just to call back and find out there is no record of your complaint or call.
So I called my local Gamestop, the same girl that sold me my N7 was on shift. I asked her if she had any in stock for an exchange, she said "no, but let me pull it up in the computer". She tells me of 3 stores that have some in stock and asks if I need their number or address...
Since the next store was like 5 blocks away, I just drove there. They only had 1. I walk in and the sale person says "hey, hum, those aren't supposed to be sold yet, I don't think I can do the exchange until the SD of 8/7" (lol). He calls his manager, she didn't answer. He called another one on his cell, and that one told him, if I have my receipt and product, there was no problem doing the exchange.
He asks me what's wrong with it, I tell him I've randomly had a black line flash 3 times in the last week~. And although I was reluctant to exchange it after reading some of the stories behind other's defective units, as mine's was in top shape. He says yeah but if you can get a new one free, why not right? I said, yeap you're right.
So 5 mins later I walk out with my new exchange.
Now I am afraid to open and inspect it.. Heart's beating fast, I think I am gonna faint.. someone call 911..
Yeah, I really don't want to find out this one's defective.. I really, really enjoy this tablet. :silly:
-CC
P.S. Anyone know if you get the $25 credit again when registering a new unit on the same account?
EDIT: 23,618 units between serial numbers on my two units
OBSERVATIONS: This unit's back is darker than my previous one. The power and volume buttons feel more clicky, plasticy and tend to stick out more especially on the bottom. I am guessing different materials sources.

clockcycle said:
P.S. Anyone know if you get the $25 credit again when registering a new unit on the same account?
Click to expand...
Click to collapse
Why would you get another $25 added to your account? There is/was a loophole where you could, but on new accounts with a different credit card on file I believe. Don't be surprised if Google closed it by now.
Sent from my Nexus 7 using Tapatalk 2

nikon120 said:
Why would you get another $25 added to your account? There is/was a loophole where you could, but on new accounts with a different credit card on file I believe. Don't be surprised if Google closed it by now.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
So then if I active it on another account it would get the credit, but not on the same one, if I have previously already done so?
I think the loophole you mention is where you could factory reset to get your credit in case you hadn't the first time around, correct? That's not what I'm talking about. I am talking about a new sealed never been registered unit.

I went to my store about a defective exchange, they only had 1 in store and it was on reserve so the guy called around then said he'd email the supplier. When it comes in they'll call me and I can exchange it out.

clockcycle said:
So 5 mins later I walk out with my new exchange.
Now I am afraid to open and inspect it.. Heart's beating fast, I think I am gonna faint.. someone call 911..
Yeah, I really don't want to find out this one's defective.. I really, really enjoy this tablet. :silly:
-CC
P.S. Anyone know if you get the $25 credit again when registering a new unit on the same account?
Click to expand...
Click to collapse
OK enough drumroll... WHAT'S THE VERDICT???? Worse? Same? Better??

IPvFletch said:
OK enough drumroll... WHAT'S THE VERDICT???? Worse? Same? Better??
Click to expand...
Click to collapse
Just got a chance to sit with it. Initial outlook looks good, set up account, loaded up some apps. Unlocked bootloader, rooted, now applying updates. Sure wrong order, but I'm just getting her done..

Which root method you using? Toolkit v1.5.2? Glad to hear this one's HW is better. Praying mine is legit too! Should be here ~Monday..

IPvFletch said:
Which root method you using? Toolkit v1.5.2? Glad to hear this one's HW is better. Praying mine is legit too! Should be here ~Monday..
Click to expand...
Click to collapse
Originally yes, on this unit I did it manually, but basically the same exact thing the toolkit does, as it just does it for you via a script.
Honestly though, my first unit was perfect. I am not sure it was attributed to hardware, but more towards software, as it only seemed to be happening while in chrome and it might not have been google's or asus's fault. I didn't want to find out after it was too late to get an exchange.

I hear ya clockcycle.. I too have a love/hate relationship with Android... I typically love the HW and need to fix the SW.. But in the end, I'm always VERY happy...

Follow up on replacement unit. Seems a bit slower to sense/react to rotating and touch requires more pressure, less sensitive.
Sent from my grouper using Tapatalk

Funny. I bought my tablet at a GameStop and since then I have been to 5 more stores between Houston and Dallas and the only store that agreed to exchange my N7 didn't because I got to Waxahachie 20 mins after they closed. (My fault obv.)
One store refused to even though they had one in stock claiming only "That's a tablet. We can't do that. You have to contact the manufacturer."
Sent from my SGH-T959 using xda app-developers app

eawooten said:
Funny. I bought my tablet at a GameStop and since then I have been to 5 more stores between Houston and Dallas and the only store that agreed to exchange my N7 didn't because I got to Waxahachie 20 mins after they closed. (My fault obv.)
One store refused to even though they had one in stock claiming only "That's a tablet. We can't do that. You have to contact the manufacturer."
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
They tried that as an option on me, I told them the manufacturer told me to deal with the place of purchase according to their policy and until that option is exhausted to resort to dealing with Google/ASUS warranty..
Some times some employees take returns personally, just get another rep on the phone or go in the store, FIRM but respectfully..
I ended up having to exchange this replacement as well, but really nothing wrong with the first one, 2nd one they were willing to exchange. 3rd one is just a "perfect" as the 1st and 2nd were... YMMV

clockcycle said:
Follow up on replacement unit. Seems a bit slower to sense/react to rotating and touch requires more pressure, less sensitive.
Sent from my grouper using Tapatalk
Click to expand...
Click to collapse
It really shouldn't be that different than your old unit. That's strange that touch would require more pressure.

I went back and for a replacement at the store I missed in my earlier post. It was still there a couple o days later.
Now, I'm experiencing a very slight screen lift that I could probably lay ignore, and flicker that is a reliable semi-hourly infuriation.
I think I'm going to have to exchange this for a third unit once the good serials start flowing steady.

taC nayN said:
It really shouldn't be that different than your old unit. That's strange that touch would require more pressure.
Click to expand...
Click to collapse
Unless the replacement unit was assembled in another plant and or used materials from another source. Happens often. My 3rd unit acts differently as well. It's also less sensitive. It didn't want to apply the updates, once it "did", the about still claimed I was on the original and when I checked for an update would tell me I was up to date. After applying the screen protector, this unit also did not respond to touches at all (as others have reported with their units) but both my previous units were responsive with 1-2 hour(s) of drying. Which leads me to believe touch screen was a different brand from another source, or sensitivity settings are different. Who knows..
-CC
P.S. It's ok, it works..

You are making me all nervous now, I hope mine is the right amount sensitive when it shows up tomorrow(hopefully). I didn't know they used different materials on a line of devices. Interesting.

stolen...

Today is my saddest day, my perfectly good shape (no cracking screens..etc) Nexus 7 16GB stolen at Liberty Since Center Museum, in Jersey City, NJ.:crying:
I was at second floor sitting at table at cafeteria , and then step out for a few mins to watch out my 3 year old girl. I was worry about my daughter who was running on the floor, so I jump and run behind here, I completely forget my small backup on the chair I was sitting...when I realized it, I grabbed my little girl, and rush back to the table where I was sitting, but it was gone, couple of waiters cleaning the tables, and I asked them if they saw a small green back pack, they said yes..they brought my back bag, and when I checked, my Nexus 7 gone!!!
I told them where's my tablet to two waiters now standing next to me, they said they know nothing about my tablet, they said they saw the bag and thought it was forgetten, and took it back and put it here inside. They asked me to talk to office/info desk in the Museum, so I went there and told them what happened and I said I know I am pretty sure one of the waiters took the tablet and demanded that there must be some security camera or something. they said there's none in the cafeteria area.
We are talking about max 10-15 min here, I know it was museum closing time and it was only me sitting on the table in the cafeteria, and waiters cleaning the tables...that's the time all happened, so I am quite sure one of them took it out.
I did not have any remote security app installed...so I cannot remotely wipe my stolen N7, but I changed my gmail account password using my phone, and when I get home, change all other password I can think of (amazon, box, etc)...I also went to Google wallet and disable N7 device, I also deleted my google account credit card as well.
I am not sure what else I can do without any security apps installed, I did probably best I could at this point (chaining the password..etc). Drop me a line if you have any other ideas that I can do.
I am not sure how much this would help, but hoping they cannot get my account info or do anything about it. I am quietly regret that I did not install any security apps on my N7. I am also quite sad that I lost my beloved Nexus 7!!:crying:
so I was sad, holding my 3 year old girl, went thru steps and front door to meet my wife. When my wife saw my face, she said what happened..I said my nexus 7 stolen...she knew that I loved my N7, so she did not say anything, tried to cheer me up..but did not work...
:crying:

This is one of the reasons why it's so important to have a remote security app. The usefulness on wifi-only devices is a bit lacking, since your ability to control it remotely without having it online makes it difficult to use a lot of the functionality. But on the 3G model especially, it allows you to track/wipe/etc. it if necessary. You can also make it sound an alarm, which in your case could have tracked it to where it was if it was still in the building (ie: in the employee lockers or storage area).
I highly recommend Cerberus. It's a great app and does everything you can want. You can also install it in the ROM, so even if the thief wipes the device, you can still remotely access it and track down who stole it (unless they do a full system flash).

Contact Google and report it stolen.THey can wipe and disable the device as soon as it comes online.

This is why every Android user should install Cerberus immediately. The app is only $4 (after the first free week) and will allow you to use it on up to 5 devices (so less than $1 per device). Cerberus is amazing & has an insane amount of recovery/tracking methods, and can even survive through a wipe. Makes me sad more people don't use it...

tlogank said:
This is why every Android user should install Cerberus immediately. The app is only $4 (after the first free week) and will allow you to use it on up to 5 devices (so less than $1 per device). Cerberus is amazing & has an insane amount of recovery/tracking methods, and can even survive through a wipe. Makes me sad more people don't use it...
Click to expand...
Click to collapse
if I only I knew....I was aware of security apps, in fact I had one lockout app installed, but after I was dealing with 4.2 upgrade, I did fresh re-install stock ROM, so forgot to install lockout app (not sure if it is really as effective as Cerberus though)...too many lessons learnt today
James-NC, thanks for the info. I called Google's Nexus support phone# 1-855-83-NEXUS (63987)., but could not able to get thru, waited on the phone over 40 mins...I will try tomorrow morning see if I get hold someone.....
I did know Google can wipe and disable the devices...

jazzespresso said:
Today is my saddest day, my perfectly good shape (no cracking screens..etc) Nexus 7 16GB stolen at Liberty Since Center Museum, in Jersey City, NJ.:crying:
I was at second floor sitting at table at cafeteria , and then step out for a few mins to watch out my 3 year old girl. I was worry about my daughter who was running on the floor, so I jump and run behind here, I completely forget my small backup on the chair I was sitting...when I realized it, I grabbed my little girl, and rush back to the table where I was sitting, but it was gone, couple of waiters cleaning the tables, and I asked them if they saw a small green back pack, they said yes..they brought my back bag, and when I checked, my Nexus 7 gone!!!
I told them where's my tablet to two waiters now standing next to me, they said they know nothing about my tablet, they said they saw the bag and thought it was forgetten, and took it back and put it here inside. They asked me to talk to office/info desk in the Museum, so I went there and told them what happened and I said I know I am pretty sure one of the waiters took the tablet and demanded that there must be some security camera or something. they said there's none in the cafeteria area.
We are talking about max 10-15 min here, I know it was museum closing time and it was only me sitting on the table in the cafeteria, and waiters cleaning the tables...that's the time all happened, so I am quite sure one of them took it out.
I did not have any remote security app installed...so I cannot remotely wipe my stolen N7, but I changed my gmail account password using my phone, and when I get home, change all other password I can think of (amazon, box, etc)...I also went to Google wallet and disable N7 device, I also deleted my google account credit card as well.
I am not sure what else I can do without any security apps installed, I did probably best I could at this point (chaining the password..etc). Drop me a line if you have any other ideas that I can do.
I am not sure how much this would help, but hoping they cannot get my account info or do anything about it. I am quietly regret that I did not install any security apps on my N7. I am also quite sad that I lost my beloved Nexus 7!!:crying:
so I was sad, holding my 3 year old girl, went thru steps and front door to meet my wife. When my wife saw my face, she said what happened..I said my nexus 7 stolen...she knew that I loved my N7, so she did not say anything, tried to cheer me up..but did not work...
:crying:
Click to expand...
Click to collapse
U should of accused them of taking it , you should have cause a scene big enuf to allow the cops to be called and them inform them when they arrive that one of them stole it. Or you coulda done it the old fashion way and kicked some ass .....never play nice with suspected thieves ....
Sent from my HTC One S using xda premium

if your SURE you was the only one in the area except the waiters i woulda really .....really caused more then a scene, i can see your situation thou especially since you had your child present. :good:
did you leave wifi switched on? or bluetooth?
if so go back and quickly use bluetooth to search for your device name
or use "wifikill" connect to the wifi in the area you woulda been using, wifikill will then show you all devices connected tho that wifi point, you would then see if your device is still in the area "hidden under the counter"

Don't mean to sound bad, but I purchased Cerebrus and after a few weeks of leaving it dormant (not needed most of the time?) I realised that it had started sending messages to my contacts.
How do I know it was Cerebrus? BECAUSE THE TEXTS IT WERE SENDING WAS MY LOCATION AND MAP CO-ORDINATES !!!!

Wilks3y said:
Don't mean to sound bad, but I purchased Cerebrus and after a few weeks of leaving it dormant (not needed most of the time?) I realised that it had started sending messages to my contacts.
How do I know it was Cerebrus? BECAUSE THE TEXTS IT WERE SENDING WAS MY LOCATION AND MAP CO-ORDINATES !!!!
Click to expand...
Click to collapse
i think its a feature of cerebus you cant check or un-check in settings,,, just goin on what ive read elsewhere myself i use "prey" security" it also has a feature that is my device is stolen i can send it an e-mail to activate map tracking

chismay said:
i think its a feature of cerebus you cant check or un-check in settings,,, just goin on what ive read elsewhere myself i use "prey" security" it also has a feature that is my device is stolen i can send it an e-mail to activate map tracking
Click to expand...
Click to collapse
But it was just doing it by itself, I even forgot I had Cerberus.
My phones networks kept turning themselves off and on, then contacts kept getting sent maps of where I was.
Un-installed Cerberus and Deleted the accounts on website, the issues stopped.
WHY? WHY DOES CERBERUS MESS MY PHONE UP !?

Wilks3y said:
But it was just doing it by itself, I even forgot I had Cerberus.
My phones networks kept turning themselves off and on, then contacts kept getting sent maps of where I was.
Un-installed Cerberus and Deleted the accounts on website, the issues stopped.
WHY? WHY DOES CERBERUS MESS MY PHONE UP !?
Click to expand...
Click to collapse
because user error. its an option in the program..

Shame you have changed your Google password.
Otherwise could have done a remote install of Lookout Plan B (search on market)
Then tracked the tablet yourself!

jazzespresso said:
We are talking about max 10-15 min here
Click to expand...
Click to collapse
Really sorry to hear about your device, but even ten minutes is a really long time. I wouldn't leave anything of value unattended for more than 10-15 seconds.

I've had Cerebus installed on two phones and three tablets. Never had any issues with contacts randomly getting text messages of my location. I'm calling user error.

chismay said:
did you leave wifi switched on? or bluetooth?
if so go back and quickly use bluetooth to search for your device name
Click to expand...
Click to collapse
That is exactly what I was going to say. OP is going to kick himself if he did indeed have bluetooth enabled and didn't think to search for all nearby bluetooth devices from his phone.
chismay said:
or use "wifikill" connect to the wifi in the area you woulda been using, wifikill will then show you all devices connected tho that wifi point, you would then see if your device is still in the area "hidden under the counter"
Click to expand...
Click to collapse
That I didn't think of, and it is pure genius!
Sent from my Nexus 7 using XDA Premium HD app

If you got an coporate exchange account setup on the device you cant remote wipe (including SD card) from there.
Sent from my Nexus 7 using xda app-developers app

Flanimal said:
That is exactly what I was going to say. OP is going to kick himself if he did indeed have bluetooth enabled and didn't think to search for all nearby bluetooth devices from his phone.
That I didn't think of, and it is pure genius!
Sent from my Nexus 7 using XDA Premium HD app
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Click to collapse
lol cheers

First thing the thief do, turn the device off. No trace would works.
Sent from my Nexus 7 using Tapatalk 2

adxgrave said:
First thing the thief do, turn the device off. No trace would works.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I disagree.
If it was a random person walking by who spotted the device and took it, they would high-tale it out of the area, making any BT/Wi-Fi tracking impossible anyway. But odds are, the first thing they're going to do with it after they get to a safe location is play with it and see if they can get access to it. Sure if they were smart they might realize it is safer to turn if off and reflash it when they get home, but honestly, what are the odds of the thief being that smart?
If it was a waiter, as the OP assumes, they're going to try and hide it ASAP. It's unlikely they are going to walk out of the building, at least not too far. So that leaves a few random hiding spots around the immediate vicinity. They aren't going to take the time and inspect the device, let alone try and figure out how to turn it off. They wouldn't want to be seen by anyone with it in their possession. Odds are, they grabbed it, hid it with something they were carrying or in their apron (if applicable) and stashed it for later. And if that was the case, and if it was online (highly unlikely for the non-3G unit, then recovery would be possible.
As a prime example of stupidity regarding thieves and tablets, look at the TSA agent who was just caught stealing a planted iPad. A local news crew had incidents staged where 5-10 iPads were accidentally left by travelers in an airport. All but one were promptly returned to the "owner". But one guy, on camera, snatched it. They put a GPS tracker in it, and traced it to the agents home. For a week they waited, and they saw it go online, apps attempted to be downloaded/installed (on the owner's account) and just played with in general. Finally, the news crew arrived and questioned him about it - which he of course denied. Until that is when they set off a remote alarm siren. He made up some excuse and returned it. Fortunately, and surprisingly for the government, he lost his job.
So no, thieves are usually quite stupid.

phonic said:
So no, thieves are usually quite stupid.
Click to expand...
Click to collapse
too true if you search google for stolen tablet/phone recovered with prey security app and there a ton of people who backed with friends or police get theyre devices back from theives,. :victory::victory::victory:

Nexus 5 Stolen After Delivery

Got 2 phones, 1 for me and one for my Girlfriend.
They arrived Friday.
Hers was stolen today from a local college.
I called T-MO and had them blacklist The IMEI
Is there any recourse I can take through Google?
I called them but it seemed they were only familiar with UPS as the theif.
I had text'd the phone telling the person I would pay a cash reward for the return or they could turn it in to Lost and found. But they turned the phone off half hour later.
Keep your eyes out for any too good to be true deals.
Any advice or direction is greatly appreciated.
************UPDATE*************
Amex didn't cover anything.
T-mobile claims They cant block it because it was purchased through Google.
Google says they cant do anything after the phone was "Activated" although All we did was put in a sim and turn it on.
So basically a big F You from google
I WILL NEVER BUY A GOOGLE PRODUCT EVER AGAIN!
Basically if you bought a phone from google as soon as you open the box Anyone can steal it free and clear.
There is No recourse possible. You cant block the IMEI. Nexus Devices are Gold Mines for theifs. Steal it Factory reset it and you got yourself a free device.
I AM SHOCKED that Google is So Stupid.
*****************
Update.
I dont blame anyone for the phone being stolen. BUT ALL NEXUS OWNERS BEWARE!!!!
If your phone is stolen Google doesnt give a ****. and neither does your carrier.
Its gone and it wont be turned into lost and found because its a perfectly functioning free device for anyone to find or steal with NO RECOURSE. that can be TAKEN
you are God Dam **** Out of luck.
Deal with it thats what you get for going with GOOGLE. See page 8 for details And I do have the emails from google still.

DAMN!
dinc4g said:
Got 2 phones, 1 for me and one for my Girlfriend.
They arrived Friday.
Hers was stolen today from a local college.
I called T-MO and had them blacklist The IMEI
Is there any recourse I can take through Google?
I called them but it seemed they were only familiar with UPS as the theif.
I had text'd the phone telling the person I would pay a cash reward for the return or they could turn it in to Lost and found. But they turned the phone off half hour later.
Keep your eyes out for any too good to be true deals.
Any advice or direction is greatly appreciated.
Click to expand...
Click to collapse
That SUCKS. Google can do nothing for you, my best advice would be to report it stolen to your local authorities. Make sure to give them the serial number and stuff so they can verify that it's yours if they find it.

dinc4g said:
Got 2 phones, 1 for me and one for my Girlfriend.
They arrived Friday.
Hers was stolen today from a local college.
I called T-MO and had them blacklist The IMEI
Is there any recourse I can take through Google?
I called them but it seemed they were only familiar with UPS as the theif.
I had text'd the phone telling the person I would pay a cash reward for the return or they could turn it in to Lost and found. But they turned the phone off half hour later.
Keep your eyes out for any too good to be true deals.
Any advice or direction is greatly appreciated.
Click to expand...
Click to collapse
Check with the credit card company that you used to pay for the phone, I think they have some kind of purchase protection within 60 or 90 days.

hpacura said:
Check with the credit card company that you used to pay for the phone, I think they have some kind of purchase protection within 60 or 90 days.
Click to expand...
Click to collapse
Opps I replied to the wrong person. Meant to reply to OP.

I don't know anything about it, but I saw a feature called android device manager. Both my nexus 5 and my old phone show up on this site:
https://www.google.com/android/devicemanager

dinc4g said:
Got 2 phones, 1 for me and one for my Girlfriend.
They arrived Friday.
Hers was stolen today from a local college.
I called T-MO and had them blacklist The IMEI
Is there any recourse I can take through Google?
I called them but it seemed they were only familiar with UPS as the theif.
I had text'd the phone telling the person I would pay a cash reward for the return or they could turn it in to Lost and found. But they turned the phone off half hour later.
Keep your eyes out for any too good to be true deals.
Any advice or direction is greatly appreciated.
Click to expand...
Click to collapse
Did you try using the Android Device Manager to locate it before contacting the thief? Or was she not able to even open the box to register it?

jhudak said:
I don't know anything about it, but I saw a feature called android device manager. Both my nexus 5 and my old phone show up on this site:
https://www.google.com/android/devicemanager
Click to expand...
Click to collapse
Jerfer02 said:
Did you try using the Android Device Manager to locate it before contacting the thief? Or was she not able to even open the box to register it?
Click to expand...
Click to collapse
He would have had activated that feature from the phone in order for it to work...

That SUCKS. Google can do nothing for you, my best advice would be to report it stolen to your local authorities. Make sure to give them the serial number and stuff so they can verify that it's yours if they find it.
Thanks Police report filed!
Check with the credit card company that you used to pay for the phone, I think they have some kind of purchase protection within 60 or 90 days
Thanks Ill Call AMEX Tonight and see what kind of protection they have. I always use amex because they are pretty good about purchase.
Did you try using the Android Device Manager to locate it before contacting the thief? Or was she not able to even open the box to register it?
I didnt but thank you so much for the insight. Im going to try and track the device now.

Couldn't he call Google to brick the phone ?
I had mine stolen by UPS (as*holes sent me an empty box) and they bricked the phone .

inlovewithnexus said:
Couldn't he call Google to brick the phone ?
I had mine stolen by UPS (as*holes sent me an empty box) and they bricked the phone .
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Click to collapse
Actually I called google first, They directed me to my carrier. All google will do is Blacklist The IMEI if its stolen in transit. I asked and pleaded with the google support guy who was very sympathetic but he said there was nothing they could do.
I had my girlfriend "Ring" the phone from google devices. hoping the guy is in class and it makes a big scene.
She also then "Locked" the phone via Google devices.
I really appriciate all the input guys. I actually dont feel so screwed over even though it still sucks. Having NO recourse is like the absolute worst!

dinc4g said:
Actually I called google first, They directed me to my carrier. All google will do is Blacklist The IMEI if its stolen in transit. I asked and pleaded with the google support guy who was very sympathetic but he said there was nothing they could do.
I had my girlfriend "Ring" the phone from google devices. hoping the guy is in class and it makes a big scene.
She also then "Locked" the phone via Google devices.
I really appriciate all the input guys. I actually dont feel so screwed over even though it still sucks. Having NO recourse is like the absolute worst!
Click to expand...
Click to collapse
A few things:
1) You should always have a lock on the phone (ALWAYS). It's simple to put a password or pattern unlock on the phone and it pretty much completely prevents someone from using the phone. It's still possible to reset the phone, but it's much more difficult for the average thief (too much so to make it worth it).
2) Activate Android Device Manager immediately after turning on any Android phone for the first time. It'll let you track the phone, ring it loudly if you need to, lock it remotely (and permanently), and wipe it, if necessary. It's the best built-in protection possible, and it works really well.

You shipped a phone at college dorm?

Hindsight my friend. This is the first phone I or her have had stolen.
I already activated it on everyone I knows device. And its only been 14 hours :good:
Phone was out of the box, Literally the first day she left the house with it is when it was stolen.

Must have been someone who knew the phone was there
Verstuurd vanaf mijn Nexus 5 met Tapatalk 4

If u enabled it you can track the location of the phone as long as it is logged into your gmail account.
https://www.google.com/android/devicemanager
Just realized this was already mentioned above.
Sent from my Nexus 5 using Tapatalk

To the OP, it's an awesome thing that you used AmEx for the purchase as they have incredible benefits. Their purchase protection is second to none (Up to $1000 per incident/$50,000 per year). It's also good you've filed a police report, since you'll need the report number.
1) Call 1-800-322-1277. That's AmEx's purchase protection department.
2) File a stolen item report with them. They'll ask for the supporting documentation or info from the police report.
3) Once they've done their stuff (usually a couple business days) you'll have the funds credited back to your card.
I always use my AmEx for important/expensive purchases just because of this benefit.

poor google
dinc4g said:
Got 2 phones, 1 for me and one for my Girlfriend.
They arrived Friday.
Hers was stolen today from a local college.
I called T-MO and had them blacklist The IMEI
Is there any recourse I can take through Google?
I called them but it seemed they were only familiar with UPS as the theif.
I had text'd the phone telling the person I would pay a cash reward for the return or they could turn it in to Lost and found. But they turned the phone off half hour later.
Keep your eyes out for any too good to be true deals.
Any advice or direction is greatly appreciated.
Click to expand...
Click to collapse
Yes. Sounds like googles at fault here for her phone being stolen after delivery.

trsix said:
Yes. Sounds like googles at fault here for her phone being stolen after delivery.
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Click to collapse
Nobody said google was at fault.
So here is a horrible update...
I called google initially to report it stolen so they could blacklist the IMEI, Google said they couldnt help so I should call the carrier. I called Tmobile and they claimed they were blacklisting it. a day and a half later nothing is done.
I call Tmobile again and this time they claim they cant do anything since the phone wasnt purchased from them.
So Im pretty upset at this point I try calling LG and they cant help me.
So I call google back Yesterday Friday the 15'th and the CSR tells me there is nothing they can do.
At this point Im Enraged. How can they let this fall through the cracks?
If it was an Iphone it wouldve been HANDLED that day.
But I get the bounce around and now its Saturday and the phone still isnt blacklisted.
Basically googles Inability to Do anything has allowed the theif to either sell it or trade it in for money. basically ensuring I never get the device back.
To make matters worse My Amex is a Bank of america AMEX and people are saying it doesnt have purchase protection only warranty extension.
So at this point I cant get anyone at google to help me. Ive called 6 times, Been referred to 2 specialists and basically told that there is nothing that can be done. Google is telling me they cant black list phones and so I should just deal with it.
I find it unacceptable and I am looking for a way to voice my disdain for google customer service.
They really botched the situation.
Considering.
I called google within 1 hour of the theft and they told me to call my carrier to black list the phone.
This could have been handled on the spot.
If anyone has any information that could help. Even google corporate contact information it would be nice.
I will never buy another product from google after all this BS.

The Google needs to stop screwing the customer.
If we buy a phone from them and the carrier has no authority to blacklist it then Who will ?
Basically you can steal anyone's nexus device and not ever worry about a blacklisted IMEI??????
http://forum.xda-developers.com/showthread.php?t=2341520&page=2

dinc4g said:
The Google needs to stop screwing the customer.
If we buy a phone from them and the carrier has no authority to blacklist it then Who will ?
Basically you can steal anyone's nexus device and not ever worry about a blacklisted IMEI??????
http://forum.xda-developers.com/showthread.php?t=2341520&page=2
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Click to collapse
Sorry for your issue, but Google has no play whatsoever to 'blacklist' an IMEI. Carriers do that. If TMO refuses, there is nothing else to do/say about it. You need to focus on getting your money back.

My phone was lost, tracking app has come alive!

Greetings good people of the xda-developers forum!
After a little reading around I figure this is the most apropriate forum to post this thread in, correct me if I'm wrong.
Earlier this year I lost my phone in a cab after a night out, the driver decided to keep my phone instead of turning it in (usually if you leave something in a taxi in this region, you'll have it back with a little humiliation from the taxi-central the day after, not this time though).
A couple months after loosing it, I got a "emergency message" from my lost phone, and it went on and off for a little while untill yesterday when it apparently was taken into use! I have an "invisible" tracking app installed that will survive factory resets and gives me the opportunity to take pictures, record sound and some more.
Anyway, the phone has moved a couple countries away since it was initially lost, so I've lost hope of reclaiming it. My plan now is to give an honest shot at making my phone the most annoying device the new owner has ever had!
I come to this forum now, looking for inspiration/ideas and warning where warnings are due!
Is there anything I really shouldn't do, that could come back and bite me?
What would you do if you were in my situation?
Any good ideas of how to bother this guy?
So far I've only really come up with the idea of wiping his data from time to time..
I appreciate any ideas or warnings!
Thanks!

vengeful said:
Greetings good people of the xda-developers forum!
After a little reading around I figure this is the most apropriate forum to post this thread in, correct me if I'm wrong.
Earlier this year I lost my phone in a cab after a night out, the driver decided to keep my phone instead of turning it in (usually if you leave something in a taxi in this region, you'll have it back with a little humiliation from the taxi-central the day after, not this time though).
A couple months after loosing it, I got a "emergency message" from my lost phone, and it went on and off for a little while untill yesterday when it apparently was taken into use! I have an "invisible" tracking app installed that will survive factory resets and gives me the opportunity to take pictures, record sound and some more.
Anyway, the phone has moved a couple countries away since it was initially lost, so I've lost hope of reclaiming it. My plan now is to give an honest shot at making my phone the most annoying device the new owner has ever had!
I come to this forum now, looking for inspiration/ideas and warning where warnings are due!
Is there anything I really shouldn't do, that could come back and bite me?
What would you do if you were in my situation?
Any good ideas of how to bother this guy?
So far I've only really come up with the idea of wiping his data from time to time..
I appreciate any ideas or warnings!
Thanks!
Click to expand...
Click to collapse
it will not back bite you if have retail invoice of that phone do whatever you want

Isn't it possible, even with sim card phones, to call your carrier, report it stolen, and have it basically bricked so Noone can use it again. I know they can with like sprint and Verizon phones that don't take sim cards. But I've heard of it happening with sim devices too. I would just try calling your carrier.
If that don't work. I'd leave it alone. The person who has your phone now probably isn't the person who took it. Which is why it was sold out of the country. And that person most likely doesn't deserve all that crap
Contemplating getting the S5....

SaintCity86 said:
Isn't it possible, even with sim card phones, to call your carrier, report it stolen, and have it basically bricked so Noone can use it again. I know they can with like sprint and Verizon phones that don't take sim cards. But I've heard of it happening with sim devices too. I would just try calling your carrier.
If that don't work. I'd leave it alone. The person who has your phone now probably isn't the person who took it. Which is why it was sold out of the country. And that person most likely doesn't deserve all that crap
Contemplating getting the S5....
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Click to collapse
That's the nasty part of stealing a phone. The Carrier will lock the "ESN" (Electronic Serial Number) so all they need to do is flash it over to another carrier... I.E. if you have a GSN type phone from say AT&T you can flash the software over to T-Mobile who doesn't give a flying flip about a stolen ESN (As a example) I personally have T-Mobile... They did try to make a law making req the manufacture to add a "Kill Switch" allowing the consumer to render the phone useless how ever that did not pass... SO Basically some one steals your phone that's it nothing you can do but buy another phone or hack into it like the OP..
TO OP: I'd go Impractical Jokers Style. Ease drop on him and play really dirty sounds (Porn sounds... moans/grunts etc) then Fry the phone... **** that guy he had to know it was stolen and if he didn't he's a fool... Check your ESN's People!

abhishek 9650 said:
it will not back bite you if have retail invoice of that phone do whatever you want
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Click to collapse
For the record, I do have the invoice.
SaintCity86 said:
Isn't it possible, even with sim card phones, to call your carrier, report it stolen, and have it basically bricked so Noone can use it again. I know they can with like sprint and Verizon phones that don't take sim cards. But I've heard of it happening with sim devices too. I would just try calling your carrier.
If that don't work. I'd leave it alone. The person who has your phone now probably isn't the person who took it. Which is why it was sold out of the country. And that person most likely doesn't deserve all that crap
Contemplating getting the S5....
Click to expand...
Click to collapse
It is indeed possible, but not flawless. There is supposed to be some automation to it in the country the phone was initially lost, but either this automation failed or it's sucess is the reason it left that country. Problem is though, the idea is that they block the IMEI from the networks, but some countries are not part of this agreement/system.
I think the guy who is currently in posession of the phone knows perfectly well how it was acquired. Judging from pictures taken through the phone, the taxi-driver and the current holder of the phone may very well be related. Also, the phone had it's language changed to Arabic by the taxi-driver, this has not been changed by the new user (not that it prooves anything). There is also the fact that the SIM inserted in the phone in the country I lost it in, followed the phone over to the current country, where it was replaced by what appears to be a prepaid SIM. I don't think this phone was up for sale anywhere, I think the taxidriver sold or gave it away to some family member coming to visit.
As mentioned, I have no hope of having it returned. I'm not gonna push this too far, but I do feel like putting a dent in his joy over his shadily acquired device.
Drooling a little over the HTC One M8

Tangodown78 said:
That's the nasty part of stealing a phone. The Carrier will lock the "ESN" (Electronic Serial Number) so all they need to do is flash it over to another carrier... I.E. if you have a GSN type phone from say AT&T you can flash the software over to T-Mobile who doesn't give a flying flip about a stolen ESN (As a example) I personally have T-Mobile... They did try to make a law making req the manufacture to add a "Kill Switch" allowing the consumer to render the phone useless how ever that did not pass... SO Basically some one steals your phone that's it nothing you can do but buy another phone or hack into it like the OP..
TO OP: I'd go Impractical Jokers Style. Ease drop on him and play really dirty sounds (Porn sounds... moans/grunts etc) then Fry the phone... **** that guy he had to know it was stolen and if he didn't he's a fool... Check your ESN's People!
Click to expand...
Click to collapse
As far as I've understood, in the European countries that are part of this agreement any locked IMEI number will be locked out of all mobile networks, this can only be worked around by changing the IMEI number or shipping the phone off to some country that is not part of this agreement. In the country my phone was lost the police send a notification to the networks when they recieve a lost/stolen report. Not sure if it went through in my case.
My list of options are limited to what my tracking software allows me to do, sadly (or happily, depending how you look at it) my programming skills are not by far sufficient for me to go beyond what the software offers, allthough I reckon someone with the right knowledge could use the tracking software as a backdoor into the device?

Wow. I'll be honest, I never thought them tracking apps would ever give you anything useful, but if your able to basically see every picture they take, take pictures yourself...I think that's crazy... wipe the phone....
What exactly can you do with yours? Read texts sent and received on the phone? Does it gps track its location on demand? Even if the gps is disabled in the device itself?
You said the one you have stays on the device even after restores and factory resets? What's the name of the app?
As for the locked esns.... If an American cell company like tmo locks one up, is that gonna stick over any of the carriers in the US? Basically, all 4 of them?
Cuz I know before, as long as you had a sim card, it didn't matter, you just swapped it for a new one.
Contemplating getting the S5....

Wish they did that here... though the explanation was for the poster above me... Id use what ever i could to screw with him... what ever happens good luck messing with the dirt bag
Sent from my LG-D959 using XDA Premium 4 mobile app

I would also like to know this app

Go the South Park route. Some cartoon parodies of Mohammed should be effective. Then again, if they are in a Muslim country they could get in a lot of trouble if they have certain content on their device.
Sent from my HTC One_M8 using XDA Free mobile app

yea... Mocking Mohammad not general a good idea... it will get you killed. I wouldn't want that on any one's conscience

Tangodown78 said:
yea... Mocking Mohammad not general a good idea... it will get you killed. I wouldn't want that on any one's conscience
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Click to collapse
No different than mocking L. Ron Hubbard or Jesus. All of them are con men and are fair game. Don't believe the hype.
I am very spiritual, believe in a higher power, but I will never bow down to some schmuck just because I am told to.
Sent from my HTC One_M8 using XDA Free mobile app

c5satellite2 said:
No different than mocking L. Ron Hubbard or Jesus. All of them are con men and are fair game. Don't believe the hype.
I am very spiritual, believe in a higher power, but I will never bow down to some schmuck just because I am told to.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Bro, dafuq, don't insult other members of xda. Calling religious icons schmucks will insult some people. THIS IS NO PLACE TO HAVE A RELIGIOUS WAR. So stfu and leave the thread back to it's topic. Thank you.

I'm using Cerberus. I had the same app installed without root access/without placing it in system/apps on another phone I lost a couple months earlier, in which case it gave me absolutely nothing. This one however, installed in system/apps with root access, appears to be "immortal".
I reckon they will have a comprehensive list of what you can do with the app on their homepage.
I don't know anything about how things are done in the US.
I'm not gonna do religious insults. I wan't to annoy him, not make him want my head on a stick.
Yesterday a sound recording convinced me he was in a crowded area, so I couldn't resist the urge to sound the alarm. Which is played at max volume. The picture taken of him when he touched the screen to stop it was not optimal, but it did have a feeling of desperation to it
App is still active today