TMOUS WP7.5 restarting itself in random moments - HD7 Q&A, Help & Troubleshooting

Hi there,
My cellphone recently started to restart itself in random moments. I've noticed that it happens whenever cellphone gets warm. I guess it's some overheating issue. Does anyone else have same problem with HD7 if so what is a solution for such problem. It drives me crazy to have to take out the battery 10 - 20 times a day... After it overheats and restarts i have to take out the battery and wait for couple of minutes before turning it on. Otherwise cellphone restarts in a loop.
I would be very thankful for any tips
cheers,

Related

My S730 turns off automatically

Hey there.
I have my HTC S730 for nearly 2 months now.
I don't know why but my Wings plays a strange melody and then turns off.
Even if the battery is fully loaded! After it turned off it takes a long time before i can turn it on again. I can push the start button on the top of my smartphone but nothing happens.
I don't know what it is. I Hardresetet my device 3-4 times now but it's still not working correctly.
Can you please help me?
Did anyone recieve the same "error"?
I have the same error!
But no solution.
It happens sometimes, mosty not logical... I'll wait for a few weeks, if it keeps on i'll go back for warranty!
What are you running when the reboot occurs? Never looked but is there a way to schedule it to do such a thing?
Does it display anything on screen before it happens? You might check in the power options to see if its shutting down due to some setting...
When I have some time I will dig through mine and take a look.
Off the top of my head I would surmise that its either overheating and shutting off, an installed application is causing issues and it is turning off, a setting within the phone is causing it to turn off, or something is wrong with the device.
May be caused by overheating. I have no other applikation installed on my Device since i Hardreset it. It shows up the HTC logo when it shutsdown.
I dont run any applications at all. Sometimes i listen to music with the Music Player.
When i start my phone up again (after some waiting time) it shows me that my battery power is 0. After some time of waiting it shows me that my battery is nearly fully loaded.
It only happens 1 or 2 times per day.
But please help me
It's not overheating in my case.
I saw it happen last time (5 minutes ago), just before the HTC logo is saw a little cross trough the battery indicator. I suppose the battery is not good? After reboot the indicator shows a full battery??
I would give HTC a call about those batteries. I would think that they are bad, or the phone is having issues drawing power from them and so it shuts off.
If its overheating it should be VERY warm to the touch, I have gotten mine warm but never hot after some heavy use, but I just let it cool off afterwards and it was just fine.
Usually with low battery it will flash a warning on screen and make a noise indicating low battery, but if the battery suddenly is in zero the phone could automatically shut off. Does it power off quicker than a normal shut down sequence? I would have thought that the phone would just run until it's instantly cut off by a dead battery, but if its misreading it or reads it in the danger zone it could have an auto shut down.
Had the same thing with my wings/s730.
After hard resetting it it worked fine again.

Diamond turns off after a while.

Hey.
My diamond is acting strangely. For example, right know it's on but later on today or during the night it will turn off. And each morning I have to take out the battery out for about one minute and then press the power on button to get it to start up. If I don't take the battery out and I press the power on button it doesn't start-up. It just remains off. Sometimes it just gets stuck at the start-up O2 screen. But after a few tries it starts up normally and works.
I don't want to have to do this each morning, like I've been doing for the last several days.. Has this ever happened to anyone else? Anyone know how to fix this?
Thanks.
no but I've been having a similar problem lately, my diamond seems to shut itself off almost right after WM boots. I figured it might be a battery problem because it seemed to happen only when it was running off the battery or right after I disconnected it from the charger so I threw on nuePowerCPL to check battery levels, disabled the backlight power management and it's been up and running for 2 hours straight ... when I exit neuPowerCPL I get a voice command error that says voice command had a problem starting, please re-run the application and the phone freezes. Totally stumped about the powering off though. It may have something to do with the power management, I think it seemed to happen most when the screen tried to shut itself off, not always during that time though. I've reflashed telus(my provider) shipped rom a few times and tried a few other roms, reformatted my internal storage, hard reset etc. Any help would be appreciated if it saves me a few bucks on a battery.
quick bump, i'm completely stumped here. I booted into the latest android image from MrPippy and the phone doesn't restart when it's unplugged like in winmo without the battery monitor running(in winmo my phone will stay on till the battery is completely dead, showing good power levels, only if the battery meter is running, otherwise it restarts within a few minutes regardless of if I'm touching it or not.).
So it works normally with Android?
Then it's seems to be a problem with Windows.. Have you tried flashing another ROM?
Goodluck.
Also, an update on my situation. Thankfully it appears to be working normally now. At least if during the night I turn it off and take out the battery. There hasn't been any unexpected shutdowns since I left the battery out on Sunday night. Tonight I'm going to leave it on, to see if leaving the battery out all night actually helps, or it just is suddenly working properly.
iknighty said:
So it works normally with Android?
Then it's seems to be a problem with Windows.. Have you tried flashing another ROM?
Goodluck.
Also, an update on my situation. Thankfully it appears to be working normally now. At least if during the night I turn it off and take out the battery. There hasn't been any unexpected shutdowns since I left the battery out on Sunday night. Tonight I'm going to leave it on, to see if leaving the battery out all night actually helps, or it just is suddenly working properly.
Click to expand...
Click to collapse
Yeah, I've tried running a few different stock roms, a few off ppcgeeks/everythingdiamond etc, re-flashed spl once or twice, repartitioned/formatted sd card. Even tried leaving my battery out overnight. Was thinking in a frost-free freezer, in a bag of rice tonight ...
):
And how would that help? lol
iknighty said:
):
And how would that help? lol
Click to expand...
Click to collapse
If there's any moisture in the battery the rice will pull it out and the cold helps arrange the polarity in the battery ... You never used to put dead batteries in the freezer to bring them back to life when you were a kid?
Well, no. I've never heard about that before. >.<
iknighty said:
Well, no. I've never heard about that before. >.<
Click to expand...
Click to collapse
Didn't work anyways. I just read another thread about a hard reset solving this but ... I've gone as far as completely repartitioning my internal storage + hard resets and that hasn't solved it. When I throw a multimeter on my battery the voltage is constant/consistent. At a total loss. As far as I can tell it seems like a blackhole in my battery between 0%-60%. Seems that once the battery drains itself to 60%, it's more like it's drained itself to 0%. When I plug the phone back in after it shuts itself off the battery is always reading 0% NOW, when I started troubleshooting this crap a few weeks ago it would power off any time (battery @ 94%) and I would power it back on to see windows reporting the same battery levels as when it shut off.
Update: I did a format w/mtty a day and a half ago and my phone hasn't restarted since (besides me restarting it, read ahead). The phone seems to be working fine for the most part but it seems the battery readings are never updated, it will sit w/an icon that says 94% in the taskbar all day, when I restart it it jumps down to 59% and stays there all day until another restart. Seems the only time I'm getting a reading from the battery is on first boot. Doesn't restart now though!
Good.
Unfortunately for my Diamond had a blank black screen when I turned the screen on this morning. ): After a couple of soft resets and after flashing another ROM it began working correctly. I'll see if it does the same tomorrow. :/
iknighty said:
Good.
Unfortunately for my Diamond had a blank black screen when I turned the screen on this morning. ): After a couple of soft resets and after flashing another ROM it began working correctly. I'll see if it does the same tomorrow. :/
Click to expand...
Click to collapse
Which ROM had the problems? Which is the new one?
I have the same problems with EnergyROM (September 20 release). My current guess is WM6.5 not working properly with power controller of Diamond.
Could be. :/ The first time it gave me problems I had a WM 6.5 rom, and this time I had also flashed a WM 6.5 rom.. When it re-began to give me problems it had BOGYSOFTS V6 ROM, I don't know about the first time. Now that you point it out all the times it has given me problems I had a WM 6.5 rom, but maybe it's just coincidence..
Now it's not even turning on. If I press the Power On button and leave in it's pocket after a while it becomes somewhat hot... I don't know what's up. :S
This randomly started happening to me about 4 months ago. I was out at some clubs and whenever i checked my phone it was off! I thought it was a battery issue at first as thats what it seemed like.
I think I just hit the phone on the soft part of my leg pretty hard a few times. I havn't had any issues since.

[Q] Phone plus wifi on = overheat

I have my htc hd7 for 4 days now and i had no problem with the phone so far except a few hours back, when i left my wifi on (i usually turn it off after using) while i continued with my work on my computer. Suddenly the phone vibrated and restarted itself in front of me, i picked up the phone and felt that the lower back of the phone was quite hot.. Turning off the wifi seems to have allowed the phone to cool and no random restarts thereafter.. Anyone encountered the same?
I used wifi for 4 hours (after that the batt was empty) on my hd7 and it was only a little warm and it didn't reset it self .
No such problem here
No problems here. I leave Wi-Fi on all the time when at home, for many hours sometimes, with no overheating issues or random resets.
Ok.. Must be something else that I did.. Anyway I noticed that the phone has notification LED light for missed called but not for unread text messages. Any1 knows how to enable it?
No problem here either. Use wifi as soon as I get it in range.
Mine does this to. It gets super hot at the bottom especially when wifi is on. Im guess that is where the CPU is or the WiFi chipset. About time to exchange.
MantisBoy said:
I have my htc hd7 for 4 days now and i had no problem with the phone so far except a few hours back, when i left my wifi on (i usually turn it off after using) while i continued with my work on my computer. Suddenly the phone vibrated and restarted itself in front of me, i picked up the phone and felt that the lower back of the phone was quite hot.. Turning off the wifi seems to have allowed the phone to cool and no random restarts thereafter.. Anyone encountered the same?
Click to expand...
Click to collapse
I noticed this twice. I plugged it to an ac outlet and it began to sync with Zune on PC. I was adding a bunch of new playlists and after a while I caught it restarting. At first i was excited; i thought T-Mobile had sent out an update or something. picked up the phone to embrace the new goodies and then felt the warmth of the phone.
I turn off wifi now to prevent Zune sync unless I need it.

Random restarts, how to narrow down the cause?

I've had my Note 8 since launch and have been putting up with random restarts every few days (even happened mid call a couple of times) so I took the plunge and factory reset it a week ago. I purposefully only restored the most essential apps to rule out any of them as the cause.
Over the last week, I've had a few restarts and noticed that they occur when the phone is coming in/out of sleep e.g.:
Taking the phone off wireless charge, the screen tries to turn on but it just turns the phone off.
Putting the phone on wireless charge, the phone goes to display the wireless charging indication halo thing then just shuts down.
When I've had a notification come through when I'm out and try to turn the screen on, then it restarts.
These have only happened once each time so I can't repeatedly try any of these out to see if I've found the cause. Has anyone else experienced anything like this or know how to narrow down what the cause could be?

Random restarts, how to narrow down cause?

I've had my Note 8 since launch and have been putting up with random restarts every few days (even happened mid call a couple of times) so I took the plunge and factory reset it a week ago. I purposefully only restored the most essential apps to rule out any of them as the cause.
Over the last week, I've had a few restarts and noticed that they occur when the phone is coming in/out of sleep e.g.:
Taking the phone off wireless charge, the screen tries to turn on but it just turns the phone off.
Putting the phone on wireless charge, the phone goes to display the wireless charging indication halo thing then just shuts down.
When I've had a notification come through when I'm out and try to turn the screen on, then it restarts.
These have only happened once each time so I can't repeatedly try any of these out to see if I've found the cause. Has anyone else experienced anything like this or know how to narrow down what the cause could be?

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