Exchange read-unread issue on stock ICS - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi all,
New here and upgraded from a Meizu MX (dual core) to the Note. However, I'm still using Jack Wong's phone rather than the Sammy.
Why? Because I'm having problems with corporate email sync. (exchange server 2003)
Emails I read on the Note keep showing up as unread on my PC and exchange web access.
However, when I mark the read emails as unread on the Note again and then mark them as read, their status WILL change on my PC.
The Meizu (still on GB) does not have any of these issues and syncs perfectly ok.
I've had a chat with the Samsung helpdesk, which did not bring any relief. In short, their customer service agent kept telling me that the problem was in the exchange server and not in the note. No matter what I told him. In the end they just hung up...
This very issue really kees me from using the note the way I want it. Did anyone have this issue before?
What kind of solution did you find?
Cheers, J.

I have the same problem.
Didn't have the problem with GB.
Have read this same question/problem question on a few forums with no answers or no/few responses.
Just tried your read/unread 'trick'...didn't work on mine.
Still show over 500 unread emails & I have read them all.

Moxier mail does the trick, but for all kind of reasons, I don't like it.
THis is pretty annoying: According to Samsung, the problem originates from mail-server settings.
But with the very same phone and another mail app (Moxier) it does work.
C'mon Samsung!

SOLVED
Today I could not resist anymore and installed the latest XXLRQ. (with PC Odin.) Previously I was on Hong Kong 4.04.
Guess what: Even without factory reset it's working correctly immediately.
So after all this was a bug (although Samsung never confessed it was) and they actively solved it.
Now I'm a really happy note user.
Cheers,
JP

Related

Periodically get Support Code 0x85010004

About once a day I go to check my email on my Tilt and I will see that I don't have any messages. If I open up active sync I will see that the circular icon is orange and I have this error:
"You account in microsoft exchange server does not have permission to sync with your current setting. support code:0x85010004"
If I soft reset and then go back into active sync and manually run sync, everything will be fine again for about 24 hours and then for no reason at all I will get that error again.
It's pretty annoying because I have to check active sync every so often to make sure that it's still working and hasn't crapped out on me.
When I searched on this problem it seemed like everyone else who was getting this error was having it as a constant problem. With me it just shows up periodically, which is why I'm posting.
Any ideas how to fix this? I'm not sure what other info you might need to help me, just let me know and I will try to provide it. Thanks!
Hey I haven't searched or anything but just opened the forum up and came upon your post.
I get the exact same thing - only started happening a week or so ago. I use GoodLink most of the time but I still sync with my Exchange server because I like the Pocket Outlook calendar better.
Weird that this is all of a sudden and intermittent !!!!!!!
I have never had this before and I have had the Kaiser for about 6 weeks or longer.
Are we REALLY the only two out there experiencing this problem - how lucky we are !!
Anyone have any suggestions on where else to look to try to troubleshoot this weird issue?
Yeah, I'm still wondering. It still seems to happen once every day or two.
Very annoying to always have to make sure to open up active sync and check to make sure it hasn't crapped out.
It would be nice to know I could always just trust that it's working correctly.
You can add a third person now. exact same issue. Looking for an answer.
Make that a fourth person.
I'm using Activesync to sync with an Exchange 2003 SP2 box. Everything runs fine - mail is pushed to my device, along with contacts, calendar and task items. After about 24 hours, I get an Activesync error 0x85010004.
I am using a certificate from "Certificates for Exchange". Link
Any help would be greatly appreciated.
Take a look at the link below. The suggested solution was posted from Jun/07.
Cliffnotes : In this scenario, it was happening to ALL Activesync users on the Exchange 2003 server at periodic times. Apparently Activesync was sending responses to a diff IP/virtual server. He was able to resolve it by setting the exchange box to only have one IP.
http://forums.microsoft.com/technet/showpost.aspx?pageindex=1&siteid=17&postid=1075005&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
Thanks for the link. I read through it a few weeks ago in my quest to solve this problem.
In my case, my Exchange box only has, (and has only ever had), one IP address so this solution wouldn't apply.

[APP] Seven - very fast e-mail pushing service

So i was just introduced to this program the other day. It works great, i get my e-mails on my phone just a few seconds later. It doesn't seem to lower my battery life much at all, and it was very easy to setup.
http://community.seven.com/main.php
register and download the beta. I've been using this for about 3 days and i've gotten about 50 e-mails through this service and i always check the times and it's never more than a minute later.
I would like to get a consensus about how well this works for others. I'm using Gmail and it forwards very fast.
UPDATE: Just wanted to add, do not install this if you have XpressMail installed on your device as they use some of the same files they both will become unusable.
before i try
how does it work?
is it constantly connected to data? or does it send as a text or what?
i knew i forgot something, i've got my Touch pro on a constant Edge connection with constant data enabled. I'm not 100% positive the data connection is needed but i think you do. Other Idle Imap apps, i've tried needed constant connection.
I've been using this for a while now and it does require a constant connection, but it is a lot less power hungry than other push solutions or even the native POP / IMAP connections. Seven basically creates e-mail accounts within the native messaging application, so there's no need to have an additional application. It allows you to setup multiple e-mail accounts to be pushed, including Google Apps.
And for those of us that change roms regularly, Seven saves your account information (sans passwords) so that you don't have to start from scratch everytime you flash a new rom.
One thing to note is that Seven is essentially in permanent beta, so there will be times when it goes down for upgrades, maintenance or bugs. But that doesn't happen very often and they are usually pretty good about communicating what is going on and when to expect a solution.
Been using this for a year and it's the best! Woohoo! I love this!
I tried emoze, pushconsilient, and web2mail. I like "SEVEN" out of all of them. I get my email on my phone before my outlook does on my pc.
Thanks!!
It's really COOL and i can now check the gmail and even the company mail (OWA)!
Very nice!!
does it do "better"then Emoze?
I use Emoze now for a year and i have no problem.
Does it use less more power?
i've just tested, but i like Emoze more then Seven.
Emoze connects een fast as seven, but now i get also mine appointpents ect. synced.
So i keep it with emoze.
Seven is the dev company that supplies AT&T with Good Mobile Messaging and such. They sell the product (serverside) to the Cell carriers, who inturn rebrand it and "sell/offer" the service to the carrier's susbcribers.
I have been using it for 3 years for multiple accounts... no more desktop redirectors.
It currently uses a data connection, but in the future it will work via SMS triggers
gr8 share thank you
A few days ago, I started using it for both my Gmail and my company mail (via OWA).
At first, it took a few minutes for new mail to show up in either. Now, I'm finding that new messages in my gmail are showing up almost instantly (under a minute at least), but work messages are taking between 5-15 minutes (I can confirm via the desktop that they are indeed in the inbox).
Anyone else see this sort of delay?
is this based on Exchange 2007 aka HTML emails? Doesn't seem to let me into the FAQ's before creating an account...
I use this service and i love it.
i'm glad to see so many people who support and use this App, and those of you who don't use it i recommend it.
I tried it for 2 days, I love it... However, since it used data constantsly, it heats up my device badly... so I uninstalled it.
Thanks for the share thou.
goes this get around the gmail issue where sent messages also appear as new unread emails?
bravo261 said:
goes this get around the gmail issue where sent messages also appear as new unread emails?
Click to expand...
Click to collapse
Seven does not have this problem. Additionally, the sent messages get saved in your sent folder on gmail.
pandaboyy said:
I tried it for 2 days, I love it... However, since it used data constantsly, it heats up my device badly... so I uninstalled it.
Thanks for the share thou.
Click to expand...
Click to collapse
Do you keep HSDPA going? I keep it on an EDGE connection and i don't get much heat at all.
It's a shakey time for anyone who sees this thread to try it out, though. They did some sort of heavy maintenance Monday, and although their status updates say everything's back, I'm not sure it is. I'm seeing big delays in getting my gmail via imap through them. I suspect it will be worked out soon, though.

[Q] Gmail Sync issues

I am experiencing some unusual Gmail issues the past week...
The problems have been seen running CM6 RC3 as well as FRF91 STOCK. I've also tried both the latest "official" radio as well as the Korean radio.
Gmail delivers to the phone without issues, but after marking emails read, Gmail on any PC I've used does not show those emails as read.
Also, any reply or new email that I send sits stuck in the outbox. Checking on the PC does not show that the message sent.
The phone has plenty of available memory. It has been rebooted time and time again. Caches have been cleared out.
Any ideas as to what the issue might be and how I can remedy? Needless to say, this is rather upsetting, not to mention is defeating one of the purposes that I got the phone for.
Any feedback is appreciated!
Try this:
http://www.google.com/support/mobile/bin/answer.py?answer=113869
Sent from my Nexus One using XDA App
Thanks, I'll give that a whirl!

[Q] Problems with Exchange

Hello guys, I have my SGS for a short period time and I came from BB world. The only thing I miss is my corporate mail. I can't use it like before. I've tried everything (Touchdown, K9, etc). The only one that works is the beta version of "Seven Mail" but the problem is the delay with the mails. They always arrive between 10 and 15 minutes late. It's funny because my work mates in another phone company have the official software of Seven Mail and it works perfect (no delay) but the beta software it doesn't (unfortunately my phone company doesn't have the official version). Corporate mail works perfect in iphone4 too.
It seems like androis users with different phone companys are the only one with problems.
Any ideas? Thak you
pedestre said:
Hello guys, I have my SGS for a short period time and I came from BB world. The only thing I miss is my corporate mail. I can't use it like before. I've tried everything (Touchdown, K9, etc). The only one that works is the beta version of "Seven Mail" but the problem is the delay with the mails. They always arrive between 10 and 15 minutes late. It's funny because my work mates in another phone company have the official software of Seven Mail and it works perfect (no delay) but the beta software it doesn't (unfortunately my phone company doesn't have the official version). Corporate mail works perfect in iphone4 too.
It seems like androis users with different phone companys are the only one with problems.
Any ideas? Thak you
Click to expand...
Click to collapse
What firmware are you using? The Exchange support has improved substantially in the 2.2.1 ROMs (JPX/JPY). In fact I can no longer connect to my company's servers if I do not use these ROMs (due to Exchange 2010 SP1 support, I think).
seltaeb said:
What firmware are you using? The Exchange support has improved substantially in the 2.2.1 ROMs (JPX/JPY). In fact I can no longer connect to my company's servers if I do not use these ROMs (due to Exchange 2010 SP1 support, I think).
Click to expand...
Click to collapse
Thank you selataeb for your quick answer, my firmware is 2.2.1 JPU and my company uses Exchange 2007. I can connect with seven mail but there is a delay (it's not the best for working)
pedestre said:
Thank you selataeb for your quick answer, my firmware is 2.2.1 JPU and my company uses Exchange 2007. I can connect with seven mail but there is a delay (it's not the best for working)
Click to expand...
Click to collapse
Well, with 2007 there should be no issues actually even with the stock email client on any ROM. I always use the 'push' option and it just works. If push is not working for you, please try different sync frequencies.
Otherwise, it may just be some issue with the server you are connecting to.
Thank you for your help. It's probably due to my company server but I don't know why it works with iphone4 and in SGS only with one phone company.

Email , and Sony PC companion issue

Hey
So i just bought my first android phone after my last bb died on me, and overall im loving the droid OS
my phone is a sony xperia Z and im running jellybean 4.1.2
Now im having two major issues that are a big deal to me
First off, ive managed to sync my gmail and hotmail with no problems, intially i tried setting up the hotmail as a pop3, but that wasnt working well, so i set it up as an Exchange and its works beautifully. My issue is my work email, which is hosted by ipage.com, i tried setting up as a pop3, i even upgraded my package to an Exchange email, and i tried setting it up as an exchange, but i still dont recieve any messages. The same email address that is on my outlook (as pop3) works fine, but for some reason on the android i cant recieve any emails ( i can send emails from my phone just fine). Ive contacted ipage.com but they dont seem to know what the issue and keep telling me to contact the phone vendor. I havnt done that yet. This is a major issue as I use my phone for work alot.
Second issue im facing, is that the sony PC companion sucks balls, every time i install the prog, and conect the device, the program deostn register my phone and keeps giving me "reconnect ur phone, make sure ur sim and phone are not locked" msg. at home on my mac i used the android file transfer prog and that one works no problems.
Doesnt anyone have any advice on how i can fix either of these isues?
Try another USB port, for the 2nd issue.
Sent from my LT26i using Tapatalk 2

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