Related
Now I'm hoping this isn't going to be a case of 'how long is a piece of string'. But when do companies selling this kind of thing release/leak sales figures? I'm just itching to find out how many Nexus 7's are out there in the wild. The way I figure it the more sold the better the support from devs (& Google themselves).
Or are the figures out already? I've googled & come up with nothing.
Any predictions on sales numbers?
Who cares? If you love you Nexus like I do, you wouldn't care...
Really it's only a American/Microsoft/Apple fixation on sales numbers.
Sales != Quality.
CrazyPeter said:
Who cares? If you love you Nexus like I do, you wouldn't care...
Really it's only a American/Microsoft/Apple fixation on sales numbers.
Sales != Quality.
Click to expand...
Click to collapse
I care because the more sales = more people developing stuff specifically with it in mind. Whether it's apps or accessories. It means if I have a problem I can search & have a much greater chance of finding someone who has had the same issue (& hopefully solved it). Quite apart from that I'm just nosy & want to know.
Well, ideally we'll see them release Nexus 7 numbers around the time they announce their quarterly numbers, but as with Amazon, Google doesn't have to actually release the numbers. And till they hit some 'all important' benchmark, they probably won't bother, because until supply outweighs the demand, the numbers don't mean as much as they could.
Honestly, though, if we see numbers for this before next year, it'll be a miracle (or a mistake).
-Ara
Here's what I gathered from some leaks out of the ASUS supply chain out of Taiwan. Supposedly, the first traunch of orders that were used to address the pre-orders is ~600-800K. The forecast for the remainder of the year is 2M-3M. However, recent statements from Google says that they dramatically underscoped demand, so they were short on supply...so given that, I'm thinking it will sell 3M+ before the end of the year. Christmas will give it some pop as well.
Rock-&-Roll-Hedgehog said:
Now I'm hoping this isn't going to be a case of 'how long is a piece of string'. But when do companies selling this kind of thing release/leak sales figures? I'm just itching to find out how many Nexus 7's are out there in the wild. The way I figure it the more sold the better the support from devs (& Google themselves).
Or are the figures out already? I've googled & come up with nothing.
Any predictions on sales numbers?
Click to expand...
Click to collapse
Some companies never do. No one knows for sure how many Kindle Fires have sold as far as I know. I think they view it as a strategic advantage to not allow other companies to know. I would assume share holders would like to know though.
Rock-&-Roll-Hedgehog said:
I care because the more sales = more people developing stuff specifically with it in mind. Whether it's apps or accessories. It means if I have a problem I can search & have a much greater chance of finding someone who has had the same issue (& hopefully solved it). Quite apart from that I'm just nosy & want to know.
Click to expand...
Click to collapse
That makes sense. As a matter of fact, I just came across a thread in the Nexus 7 general forum that someone found an app that was made only for Jelly Bean, and optimized for Nexus 7. That was pretty damn fast. I played with it with my wife and I will post to that thread my observations.
That's another pro to Nexus devices, they're almost assured lots of dev attention because of how unlocked it is.
Evo_Shift said:
Some companies never do. No one knows for sure how many Kindle Fires have sold as far as I know. I think they view it as a strategic advantage to not allow other companies to know. I would assume share holders would like to know though.
Click to expand...
Click to collapse
Actually, I think there were some leaks of sales figures for Kindle Fire. Also, Pulse is an app that was preloaded on Kindle Fire, and I think they talked about supporting several million new users related to Kindle Fire. Between those pieces of information you can tease out some details.
So I just got done on the phone with Google and was extra pissed this morning. I explained how I preordered the N7 and it came after I went and got one (defective) from Sam's Club. The guy was pretty sympathetic and explained that the N7 wasn't supposed to be sold in retail stores until July 22nd! Apparently one guy made a mistake that let one store (Wouldn't tell me what store) start selling the N7. Other retailers said that if _____ is selling the N7, we should too.
Pretty crazy that this whole mess was because of ONE PERSON.
He also said I was the first person that he'd talked to that has had two defective devices. He went on by saying that out of all the N7s only 1% are defective. Sounds like TOTAL BS.
Sent from my Nexus 7 using Tapatalk 2
im pretty sure he told you that just to get you off the phone...
But i know a few stores like Adorama and Ebuyer started selling the Nexus 7 around 5th or 11th.. then Google supposedly told them to go back to pre-order
Google messed up by not having enough of stock and hiring people off the street to ship these things
http://www.gottabemobile.com/2012/07/12/google-nexus-7-release-date-remains-unclear/
Launch is over, crap happens all the time, not sure why anyone would care at this point.
Maybe some people won't do preorders next time.. Don't see how that is going to hurt anyone including Google. Hot products will always have demand.
Time to move on to current topics... Not rehash the past.
Via my HTC Rezound
I fail to understand how this is a "messed up" launch when Google didn't give an official release date. Also, 8GB preorders through the Play store are being fulfilled just fine.
If anything, the retailers are the ones messing it up.
Stop whining and go do something useful.
Pretty sure the failure rate is well below the 1% (which is what this sorta consumer electronics rate is typically measured against). Google will have surely sold millions of these suckers by now, so there will naturally be plenty of threads of people that have problems, just like there are plenty of threads about any other consumer device.
Just be thankful it's nowhere close to the the 60% failure rate of the Xbox360. The worst consumer product in the history of man....
I'm sure most people blame Gamestop for selling them too soon. I know people who work there and the go-ahead came from Google. If that was the "mistake" then so be it. Holding them all back to the 22nd is just silly though. If the devices were in the store around the 6th then Google should have shipped them then so we could all have them on the 12th.
As far as the defective units, 1-3 percent is the norm and I think that's probably where the Nexus falls. I'd imagine it's closer to 3 because of the screen "washed out" issue that will go unreported by many.
So far I'm aware of
- ghosting which seems to hit only pre-release white units
- dead pixels, often forming a line
- raised screen
- other hardware faults such as speakers not being connected, headphone jack giving distorted sound etc..
Complainers are louder than the satisfied. My first unit from Staples is perfect and the second that I received yesterday from B&H is perfect too. The touch input settings are on both are a little overly sensitive but an OTA update will correct that.
earlyberd said:
I fail to understand how this is a "messed up" launch when Google didn't give an official release date. Also, 8GB preorders through the Play store are being fulfilled just fine.
If anything, the retailers are the ones messing it up.
Click to expand...
Click to collapse
The retailers were given a tentative release date and told they could start shipping on the 12th, the same day the Nexus 7 arrived in their inventory.
http://www.androidauthority.com/office-depot-nexus-7-launch-july-12-100540/
Google pushed it back at the last minute and someone didn't listen.
No one jumped the gun, unless the gunshot in this scenario meant "Wait, wait, don't go!"
Nxxx said:
Pretty crazy that this whole mess was because of ONE PERSON.
Click to expand...
Click to collapse
Typically phone support personnel are at the bottom of the corporate ladder and would have no inside knowledge other than their own unsubstantiated speculation.
He was just being a tool....
I work on phones as well, and I don't make up bull****. Reason being: Calls are recorded, so you have to be able to back up what you say, period.
Anyhow, The usual rule of thumb is that people with a happy experience hardly look to go out of their way on a forum to comment how nice it is.. on the other hand.. when something is working terribly, they flock to websites and forums to complain.
Seeing as only a small percentage of us are having issues, and even we're just a small amount of total buyers out there. I'd say everything has gone well enough so far.
Nobody cares. Move on.
Sent from my HTC VLE_U using Tapatalk 2
Its was justt chaos. Im sorry for the PS orderers. Gamestop allowed me to pick mine up on the 13th
Some of the Uk members who ordered from eBuyer might have got it earlier than I did
Okay so i went to a retail store to get the nexus 7 there was one left and the lady tries scanning it but it wont let her through the system i call another store and they said they have them in stock i said will it let me buy them try scanning one and she did and it wouldnt work.
What store?
Sent from my paranoid Nexus 7.
...and with no other details or even the store's name, we should believe you why?
Sent from my Nexus 7 using xda premium
Not saying that you're lying, but do you have any proof or news source to backup your claims? In all honesty if this is true I would not be surprised because of the many hardware defects users have reported.
At least my preordered 16 GB unit from Google Play has had no hardware or software issues whatsoever. It was probably among the first (relatively) to be manufactured too because I preordered the first day, so I'm probably one of the lucky ones.
krion64 said:
Not saying that you're lying, but do you have any proof or news source to backup your claims? In all honesty if this is true I would not be surprised because of the many hardware defects users have reported.
At least my preordered 16 GB unit from Google Play has had no hardware or software issues whatsoever. It was probably among the first (relatively) to be manufactured too because I preordered the first day, so I'm probably one of the lucky ones.
Click to expand...
Click to collapse
Considering the ridiculous amount of N7's being sold, the percentage of truly defective devices is probably quite small. Hell, an article earlier today says Google expects to sell up to 8 million N7's.
http://www.gottabemobile.com/2012/0...o-sell-6-8-million-nexus-7-tablets-this-year/
Sent from my Nexus 7 using xda premium
I just picked mine up from Radio Shack today.. (Used ship to store though)
one left could be a returned item that suppose to go back to Google for repair, hence unable to scan for sale.
The Staples that I got my N7 from had a recall on the batch previous to mine. This makes sense since a lot of people have had problems with screen lift and flickering, yet I haven't had a single problem with mine in the two weeks that I've owned it.
brando56894 said:
The Staples that I got my N7 from had a recall on the batch previous to mine. This makes sense since a lot of people have had problems with screen lift and flickering, yet I haven't had a single problem with mine in the two weeks that I've owned it.
Click to expand...
Click to collapse
Staples had a Nexus 7 recall?
Sent from my Nexus 7 using xda premium
I have never seen anyone jump to such a huge conclusion. If the device was recalled I'm sure Google would have said something.
Sent from my Nexus 7 using Tapatalk 2
this reminds me of Idiocracy when the main character meats Dr Lexus.
UNSCANNABLE!
it was probably just a bug in their own system, who knows, if it was recalled it would have been pulled off the shelf and staff would have been notified
just lou said:
Considering the ridiculous amount of N7's being sold, the percentage of truly defective devices is probably quite small. Hell, an article earlier today says Google expects to sell up to 8 million N7's.
http://www.gottabemobile.com/2012/0...o-sell-6-8-million-nexus-7-tablets-this-year/
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Indeed, I come here each morning to laugh at the morons that can't understand proportion and context.
There is also a massive amount of viral shilling going on, newly registered users creating posts in the full knowledge that there is a thousands desperate "news" websites likely to report their bull****.
I heard this was true in the UK because apparently, stores like Tesco and Argos had their stock recalled due to the high number of defects, Tesco however seems to have them in stock now but Argos haven't had them in stock since early July
A PC World staff member told me that their first batch was recalled from stock and this is why stock dissapeared.
But I never believe half of what PC World staff say!
I wonder if Google/ASUS identified specific batches/runs of N7s that have issues and recalled only those from stores.
Would explain why only some people have heard of this recall from a limited number of stores.
Well just off the phone with PC world...
They have not recalled any batches due to faults - they have had some returns, but it's not a product recall that made it 'out of stock' - it was high volumes of sales...
This is total bull****.
I pre ordered from Google and a c70 model arrived in perfect condition. The today I bought another from tesco, same batch number and also fine.
Clearly tesco had no recall, and I know argos haven't either, they are just out of stock due to demand.
Sent from my Nexus 7 using Tapatalk 2
brando56894 said:
The Staples that I got my N7 from had a recall on the batch previous to mine. This makes sense since a lot of people have had problems with screen lift and flickering, yet I haven't had a single problem with mine in the two weeks that I've owned it.
Click to expand...
Click to collapse
I was told by staff at two local Staples stores (San Fernando Valley, basically) that they'd had a bunch of units recalled and that this is why they were out of stock.
I took their statements with the obligatory grain of salt at the time, but I honestly wouldn't be surprised. Thing is, though, I don't know what a recall would have been intended to accomplish, since I've received units from Staples since then that have essentially the same issues as earlier units.
No I bet it was a returned one. I went to a Staples to replace mine that I killed (screwing with the bootloader). They had 1 16gb left and it wouldn't let them sell it. Turned out it was opened and returned.
I just got a refund and ordered off Play.
Sent from my Nexus 7 using xda premium
Just called Futureshop and he said a ton of their previous inventory was recalled and thus they had to send it back.
That is the reason both they and Best Buy in Canada have limited to no stock in store.
20 just appeared online to order and were gone in minutes.
All due to the screen lifting issue.
I grabbed one 2 weeks ago online and my screen is lifting...my friends is getting screen issues with barred lines etc...so she has to send hers in...mine has been great other than the lifting.
I purchased 2 Nexus 7's, one for myself and one for my father. My father's tablet has screen separation and he is afraid to exchange it. My tablet had a chipped bezel. I exchanged the tablet for a string of 6 defective Nexus 7's all with light bleed and dead pixels. Today, I called to process my RMA and the supervisor Cameron, told me that they will not process any more RMAs on my account and to please mail back my units.
I just want to inform anybody who is in the RMA process that Google will pull this move on you. I have been nothing but courteous to the reps, I have been patient with the RMA process and Google has written me off as a customer. I am sure some people are satisfied with their Nexus 7's, however that is not the point of my post. It is to inform potential customers of the systemic quality issues plaguing this product and Google's unwillingness to rectify the issue.
BBB complaint to follow. Also, everybody please visit Google Co-Founder Sergey Brin's Google+ page and send him an email detailing your experience with your Nexus 7:
https://plus.google.com/109813896768294978296/posts
Anakin_SW said:
I purchased 2 Nexus 7's, one for myself and one for my father. My father's tablet has screen separation and he is afraid to exchange it. My tablet had a chipped bezel. I exchanged the tablet for a string of 6 defective Nexus 7's all with light bleed and dead pixels. Today, I called to process my RMA and the supervisor Cameron, told me that they will not process any more RMAs on my account and to please mail back my units.
I just want to inform anybody who is in the RMA process that Google will pull this move on you. I have been nothing but courteous to the reps, I have been patient with the RMA process and Google has written me off as a customer. I am sure some people are satisfied with their Nexus 7's, however that is not the point of my post. It is to inform potential customers of the systemic quality issues plaguing this product and Google's unwillingness to rectify the issue.
BBB complaint to follow. Also, everybody please visit Google Co-Founder Sergey Brin's Google+ page and send him an email detailing your experience with your Nexus 7:
https://plus.google.com/109813896768294978296/posts
Click to expand...
Click to collapse
Good to know, but as long as they offer a full refund I see no problem with this.
I gave up on replacements and asked for a refund after my third unit, so don't mistake my tone. It just seems like a reasonable way to cut their losses.
Anakin_SW said:
I purchased 2 Nexus 7's, one for myself and one for my father. My father's tablet has screen separation and he is afraid to exchange it. My tablet had a chipped bezel. I exchanged the tablet for a string of 6 defective Nexus 7's all with light bleed and dead pixels. Today, I called to process my RMA and the supervisor Cameron, told me that they will not process any more RMAs on my account and to please mail back my units.
I just want to inform anybody who is in the RMA process that Google will pull this move on you. I have been nothing but courteous to the reps, I have been patient with the RMA process and Google has written me off as a customer. I am sure some people are satisfied with their Nexus 7's, however that is not the point of my post. It is to inform potential customers of the systemic quality issues plaguing this product and Google's unwillingness to rectify the issue.
BBB complaint to follow. Also, everybody please visit Google Co-Founder Sergey Brin's Google+ page and send him an email detailing your experience with your Nexus 7:
https://plus.google.com/109813896768294978296/posts
Click to expand...
Click to collapse
That really sucks. You were trying their product, and you obviously liked it and wanted a good one.
Google is really pushing away some of us customers with this fiasco.
I think it's amazing you got 7 different nexuses (nexi?) with no questions asked. Perhaps they think you are too hard too please so they are giving up. Some people get multiple devices and are content with them because they have no issues, you got 7 and saw issues with all of them. Luck of the draw I guess. The odds are crazy that you got that many messed up ones. How many other companies would easily do 7 replacements.
durangatang said:
I think it's amazing you got 7 different nexuses (nexi?) with no questions asked. Perhaps they think you are too hard too please so they are giving up. Some people get multiple devices and are content with them because they have no issues, you got 7 and saw issues with all of them. Luck of the draw I guess. The odds are crazy that you got that many messed up ones. How many other companies would easily do 7 replacements.
Click to expand...
Click to collapse
Well, and this is not a rant. I was very patient and offered them options such as running a quality assurance on a tablet prior to shipping or even repairing any of my tablets by replacing the LCD. They continuously told me that they'd contact me and never did and even getting RMAs was difficult as near the end they kept "Misplacing my CSSN". They really have been playing games and I was a huge fan of Google. Disappointing.
I knew this OP looked familiar. This is the same person that trashed Google when he didn't get his N7 pre order on launch day. It is also the same person that told others to refuse their shipments and called Google demanding a free case and free shipping because he didn't get his N7 fast enough. Now he claims he got 7 defective N7's.
Sent from my DROID RAZR using xda premium
just lou said:
I knew this OP looked familiar. This is the same person that trashed Google when he didn't get his N7 pre order on launch day. It is also the same person that told others to refuse their shipments and called Google demanding a free case and free shipping because he didn't get his N7 fast enough. Now he claims he got 7 defective N7's.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
Good memory! I ended up accepting the tablets because one was a gift for my father and they were sold out everywhere and it's difficult to take a gift back after it's been promised. However, while it's clever that you're trying to attack my character and mitigate my experience, each instance is unrelated, though caused by the same issue, which is Google's treatment of their customers.
I'm surprised this is the first time I've heard this. But I think Google is being completely reasonable by cutting off people with excessive RMAs. Obviously after 6 or 7 returns on a device they aren't making money off of already, they are deep in the hole with you as a customer and will never make it back on whatever apps and content you might have purchased.
I agree it sucks that the device isn't perfect. But 6 RMA in a month, too much. Maybe after the 2nd or 3rd RMA you should have stopped, lived with the raised glass or whatever, and given ASUS more time to address their manufacturing process, then try another RMA later. That is what I'm doing anyway, I had my 2 RMAs in July, still not completely happy, but it's usable and I'm just patiently waiting for things to get better (sounds like we are almost there).
Anakin_SW said:
Good memory! I ended up accepting the tablets because one was a gift for my father and they were sold out everywhere and it's difficult to take a gift back after it's been promised. However, while it's clever that you're trying to attack my character and mitigate my experience, each instance is unrelated, though caused by the same issue, which is Google's treatment of their customers.
Click to expand...
Click to collapse
Your posting history and claims speak for themselves. Nuff said.
Sent from my DROID RAZR using xda premium
just lou said:
I knew this OP looked familiar. This is the same person that trashed Google when he didn't get his N7 pre order on launch day. It is also the same person that told others to refuse their shipments and called Google demanding a free case and free shipping because he didn't get his N7 fast enough. Now he claims he got 7 defective N7's.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
Imagine if he cashed in on all 7 google play 25$ GC, thats 175!
I'd have cut you off at three. I think most people who have experiences running or managing businesses would say the same. At some point, you have to cut the losses. i cant see why youre surprised, youre lucky as hell to have gotten 7 without being billed for google's time and effort in my opinion. But with googles resources i can understand them being so generous.
Just lou said nothing about it being related, he was just pointing out the kind of attitude and the outlook you so often have. He only stated the facts in his post and wasn't just throwing around rumors or opinions.
I'm really sorry that you got a defective Nexus 7. I understand you being upset with google about a defective product. But it makes no sense that you've had a company send you 7 devices, not charge you anything extra, and offer you a full refund when you still weren't happy, and you have a snotty attitude. It just screams of entitlement.
You're entitled to use your own money and go buy another device, or use a typewriter. Entitled to a dozen devices, and google paying for all of the labor it takes to send you those, do the paperwork, legwork, shipping, and any other costs, just because you aren't happy with the first one or a full refund, in my opinion you certainly are not.
I think in the case of 7 accepted RMA's, it should be the shareholders getting onto google, not you complaining about them.
There are plenty of people on the XDA who have exchanged several, five or more Nexus 7's for similar reasons. I don't think it's that surprising that bum products are exchanged. But you're entitled to your opinions.
just lou said:
I knew this OP looked familiar. This is the same person that trashed Google when he didn't get his N7 pre order on launch day. It is also the same person that told others to refuse their shipments and called Google demanding a free case and free shipping because he didn't get his N7 fast enough. Now he claims he got 7 defective N7's.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
CharliesTheMan said:
I'd have cut you off at three. I think most people who have experiences running or managing businesses would say the same. At some point, you have to cut the losses. i cant see why youre surprised, youre lucky as hell to have gotten 7 without being billed for google's time and effort in my opinion. But with googles resources i can understand them being so generous.
Just lou said nothing about it being related, he was just pointing out the kind of attitude and the outlook you so often have. He only stated the facts in his post and wasn't just throwing around rumors or opinions.
I'm really sorry that you got a defective Nexus 7. I understand you being upset with google about a defective product. But it makes no sense that you've had a company send you 7 devices, not charge you anything extra, and offer you a full refund when you still weren't happy, and you have a snotty attitude. It just screams of entitlement.
You're entitled to use your own money and go buy another device, or use a typewriter. Entitled to a dozen devices, and google paying for all of the labor it takes to send you those, do the paperwork, legwork, shipping, and any other costs, just because you aren't happy with the first one or a full refund, in my opinion you certainly are not.
I think in the case of 7 accepted RMA's, it should be the shareholders getting onto google, not you complaining about them.
Click to expand...
Click to collapse
just lou said:
I knew this OP looked familiar. This is the same person that trashed Google when he didn't get his N7 pre order on launch day. It is also the same person that told others to refuse their shipments and called Google demanding a free case and free shipping because he didn't get his N7 fast enough. Now he claims he got 7 defective N7's.
Click to expand...
Click to collapse
Your posting history and claims speak for themselves. Nuff said.
Click to expand...
Click to collapse
Although demanding a free case as reparations is a bit silly, I cancelled my pre-order on what turned out to be the final day the Play store was accepting cancellations. Since that allowed me to pick one up on Friday the 13th, the week before anyone in America received their Google Play pre-order, I was very lucky to have been able to cancel. I also saved $20 -- more than shipping -- because I got it discounted from Sam's.
If I had been told that it was too late to cancel, then forced to wait a week and charged $20 extra, I would have been angry too. I probably wouldn't have done anything about it, unlike the OP, but according to you my complaining about it here would have gone some way towards discrediting me and my experience with faulty units. You would think I was just lashing out.
His and my experiences aren't so different. I received three units with screen lift, and before each replacement I called and talked to Google about what amount of screen lift was considered normal. Both times I was advised to exchange. The reason I asked for a refund on my third unit was that I don't need the tablet so badly that I cannot wait for a hardware revision, and this fault could potentially worsen over time. Three in a row and it seemed illogical to try again, so now I'm waiting it out.
The only differences between Anakin's experience and my own are that I called to cancel my pre-order a day or two earlier, and I stopped at three.
Do you think that I'm lying as well?
I can certainly understand Nexus 7 deciding to shut you down after 7 RMA's. Settle up and part ways. You may not like it, but Google has already spent a lot of money sending tablets via UPS/Fedex back and forth in an effort to please you. They have decided that they cannot. Well within their rights to do so, Google is a private business and can choose not to do business with anyone for any reason so long as that reason is not discrimination against a protected class. Put yourself in Google's shoes. If you sent a person 7 brand new in box units and that person found a reason to reject every one of them, what do you think the odds are that the customer will accept the 8th?
I just wanted to make sure I didn't convey the wrong message. I applaud google for replacing the units like they do. But after 7 RMA's, I don't at all blame them for cutting him off, I think it's very reasonable.
pxlitup, I'm familiar with your posts. You post with intelligence and offer up a lot of valuable information, so please don't think I'm lumping any users together.
True. 7 Nexus is excessive. I'm not saying Google has the best CS in the world but try rma-ing 7 times with any other company I bet you most would have giving up on the OP by the 3rd unit.
Sent from my Nexus 7 using xda app-developers app
Dude you are just a troll judging from all your posts. Come on you got 7 Nexus 7's in a month. Asus must have the best customer service on the planet. I don't think Apple would do that.
Sent from my Nexus 7 using xda app-developers app
When we had customers that just simply had issues non stop its better to break off from that customer. The time and resource usually from fixinng non broken items was to much time wasted
Sent from my Nexus 7 using Tapatalk 2
Asus has nothing to do with it. When you buy through Google, they handle exchanges. But, you already bought through the Play Store and are posting your opinion which is based on your personal experience, I'm sure.
pbr35586 said:
Dude you are just a troll judging from all your posts. Come on you got 7 Nexus 7's in a month. Asus must have the best customer service on the planet. I don't think Apple would do that.
Sent from my Nexus 7 using xda app-developers app
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Anakin_SW said:
Asus has nothing to do with it. When you buy through Google, they handle exchanges. But, you already bought through the Play Store and are posting your opinion which is based on your personal experience, I'm sure.
Click to expand...
Click to collapse
I bought mine through the play store.. It had screen lift and quite a creak.
The creak I fixed with a 2"x1/4" piece of paper, and the screen lift I fixed with a hardcover copy of the OED and about two days of patience.. ALL of this I did without voiding my warranty or wasting an RMA ticket.
After 7RMA's, you need to take the refund and either wait until they hammer out the manufacturing process, or just buy something else. The fact that you feel ASUS/Google is actually in the wrong for cutting you off after your sixth RMA speaks fathoms about you. #JustSaying
Am I the only one here thinking that it was part of google's plan to make it look like they sold a bunch of N4s in order to get the media's attention by bragging about how many they sold? Just Google: "nexus 4 sold out". You will find many websites reporting that nexus 4 are selling like hot cakes/or are sold out. I'm going to have to look at the next news paper, I bet we will see it in the headlines. This is wonderful news for Google. Great advertisement.
More over I would like to know what you guys think of this. Don't you think that such a rich company like Google would have for seen this?
Also the fact that the number of sold devices are not being reported, wouldn't that indicate that the amount of devices are actually not that much after all? (mentioning the # of sold units would discredit their bragging right? - Of course, only if it is not high)
Chances are they have a lot on stock but want to sell only a certain amount for the time being.
Now what would concern me is, if it actually is the truth that they ran out of supply. I mean, LG? There are few people who have faith in LG, their android update policy is enough to associate that company with incompetence.
Even with the nexus phone being an LG, they already managed to leave a bad impression in countries with no play store by announcing a price which could be nearly up to double the price of the nexus 4 in the play store.
What if LG is not able to keep up with demand? What is your say? What do you think is going on?
I visited a site that mentioned that Google has done this before, in order to see how high the demand is and to fulfill the needs a few days/weeks/month later. Was not following the galaxy nexus sale , anyone that experienced this here?
Hope this thread doesn't get closed, I could imagine some interesting discussion going on
no, just scumbags trying to make a profit by hogging all the stock
AznDud333 said:
no, just scumbags trying to make a profit by hogging all the stock
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I think it its engineered, why not Apple do it all the time
Naw, I mean, there really weren't any commercials over it or anything. Google has the money to spend on advertising for it, but they honestly didn't. I feel they just weren't too sure on when to do it themselves and that we were probably making more out of it than needed to be.
dahmmy said:
I think it its engineered, why not Apple do it all the time
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google's site never lags
it lagged today.
It's a big global conspiracy to ruin your day. Mission accomplished.
If this was Apple then, yes, I would believe it was intentional but honestly the server was crashing. What I saw you can't fake. It was like a DDoS attack. That server was basically brought to its knees. SERIOUSLY.
Sent from my Nexus 7
Ravynmagi said:
It's a big global conspiracy to ruin your day. Mission accomplished.
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The Illuminati. Yes! They are watching us!
@above: hmmm. I prefer Lg is incompetent
I think it may be a combination of Google's lack of concern about their customers combined with a poor working relationship with LG. I don't think Google wants publicity about this launch because they and LG won't come off looking too good. Google must have thought it was getting more units from LG because they had indicated they would sell the Nexus 4 via Playstore in the Netherlands and Belgium. Then at the last minute, they had to cancel those commitments because they didn't get enough units from LG. At the same time, non-US carriers selling the phone at a much higher price than Google got units ahead of launch time so their customers could physically have the phone today. Hence, you have a number of users posting threads here about problems with their brand new Nexus 4 phones, which they have in hand. So, LG shorted Google to send phones to vendors that sell the Nexus 4 at a higher price. I suspect the whole sales cycle of this phone may be marked by problems between Google and LG, resulting in supply shortages for the lower priced Google-sold phones. If consumers want the phone and don't want to wait for weeks at a time between LG's periodic shipment of a meager supply to Google, you may be forced to buy from other vendors at a higher price or, in the US, a contract commitment to T-Mobile. It looks like Google + LG= oil + water; they don't mix well.
mke1973 said:
I think it may be a combination of Google's lack of concern about their customers combined with a poor working relationship with LG. I don't think Google wants publicity about this launch because they and LG won't come off looking too good. Google must have thought it was getting more units from LG because they had indicated they would sell the Nexus 4 via Playstore in the Netherlands and Belgium. Then at the last minute, they had to cancel those commitments because they didn't get enough units from LG. At the same time, non-US carriers selling the phone at a much higher price than Google got units ahead of launch time so their customers could physically have the phone today. Hence, you have a number of users posting threads here about problems with their brand new Nexus 4 phones, which they have in hand. So, LG shorted Google to send phones to vendors that sell the Nexus 4 at a higher price. I suspect the whole sales cycle of this phone may be marked by problems between Google and LG, resulting in supply shortages for the lower priced Google-sold phones. If consumers want the phone and don't want to wait for weeks at a time between LG's periodic shipment of a meager supply to Google, you may be forced to buy from other vendors at a higher price or, in the US, a contract commitment to T-Mobile. It looks like Google + LG= oil + water; they don't mix well.
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.... Or maybe not. That's quite the stretch.
shadehh said:
Also the fact that the number of sold devices are not being reported, wouldn't that indicate that the amount of devices are actually not that much after all? (mentioning the # of sold units would discredit their bragging right? - Of course, only if it is not high)
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It is Google's policy not to release sales figures. So it indicates absolutely nothing. Asus released some Nexus 7 sales figures last month and apparently Google was not too happy.
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
FallN said:
If this was Apple then, yes, I would believe it was intentional but honestly the server was crashing. What I saw you can't fake. It was like a DDoS attack. That server was basically brought to its knees. SERIOUSLY.
Sent from my Nexus 7
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very true... i had an N4 in my cart 8 times today (EIGHT freakin times) and each and every time i tried to proceed, i got that craptastic yellow banner telling me that something happened on the back end. their servers were absolutely hammered.
PincheKeith said:
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
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I'm happy with the low price and even if I have to wait a year to get a nexus 4 I'm so happy Google set new standards. I don't find the price too cheap, they could have easily added 50 bucks more for all I care. But I'm glad they set new standards for great hardware all others phone manufacturers must now adjust
I waited all day, from 3:00 AM EST when it was SUPPOSED to launch, to 12:00 PM EST when the "second" launch time was "announced", resulting in two times in which the "Add to Cart" button popped up but didn't work after clicking through. The minute I step inside my house, I rush to my computer, and see a nice, red SOLD OUT sign.
It had to be either a) testing the waters in terms of demand for the device (highly unlikely), b) a publicity stunt in order to garner more (free) attention for the Nexus4 (as we say it, any publicity is good publicity), or c) as stated a shortage of devices as a result between miscommunication/communication breakdowns between LG and Google.
Thoroughly disappointed. I sold my phone (GNexus) in the hopes of upgrading for very little $, and now I'm stuck with no phone at all.
oceansaber said:
I waited all day, from 3:00 AM EST when it was SUPPOSED to launch, to 12:00 PM EST when the "second" launch time was "announced", resulting in two times in which the "Add to Cart" button popped up but didn't work after clicking through. The minute I step inside my house, I rush to my computer, and see a nice, red SOLD OUT sign.
It had to be either a) testing the waters in terms of demand for the device (highly unlikely), b) a publicity stunt in order to garner more (free) attention for the Nexus4 (as we say it, any publicity is good publicity), or c) as stated a shortage of devices as a result between miscommunication/communication breakdowns between LG and Google.
Thoroughly disappointed. I sold my phone (GNexus) in the hopes of upgrading for very little $, and now I'm stuck with no phone at all.
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man, i feel you. i sold my gnex and my backup (g2x) device in anticipation of the nexus 4. I'm old and tired. So, i'm just going to go to my tmobile store and pick up a note 2. I got one for my wife last week and she has been completely satisfied with it. I'll re-evaluate the state of android in a couple months, whereby I might sell the note 2 to finally get the nexus 4. we'll see.
If you believe that its all a conspiracy, put your aluminum foil hat back on and go sit in the corner.
PincheKeith said:
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
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Finally someone who understand economics.
Put gas half price today. Guess what will happen. Even if gas stations prepared. EVERYONE will gas and you can't prepare for that. Supply is driven by how valuable it is to sell. Demand is determined by how much value you get. They released a 600$ phone at 300$. Take off your tinfoil hats and go to school.
There is no conspiracy. We are talking about about a relatively small cell phone player in LG and a device with a small profit margin. Considering that both these companies are banking on the same profit model, ie, google wants large volume sales for ads and LG wants large volume to compensate for smaller net profits per phone. With the next big phone literally always around the corner, to delay sales in any way is very bad for both companies.
shadehh said:
I don't find the price too cheap, they could have easily added 50 bucks more for all I care.
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Then it is too cheap If people are willing to pay $400 or $450, and they sell it for $350, that's too cheap. That's why demand is (and should be!) so high.
I don't think they did this intentionally, they have a great device at a great price and it sold out.