Newer Nook Color won't see wifi - Nook Color General

My family has 3 Nook Colors all of which have never had a problem seeing our home network (one main and 2 bridges - all seen just fine). But a friend actually just bought a new NC a month or two ago that absolutely will not see any of our wireless networks, even when sitting 2 feet away from the router.
Our nooks all are fine whether running stock, rooted or running a custom rom flavor. The friend's nook is stock.
Any ideas on what might cause this or how to deal with it?

Figured it out (or remembered it??). It would not connect to networks that don't broadcast their SSID, even if you enter it in manually. Don't remember if I had this problem before or not, but just flipped on broadcast for a minute and we're fine now.
Any one else run into this?

Related

[Q] Anyone still having wifi issues???

I have looked at every thread and forum possible for the past 2 months. My wifes nexus and my own connects to our home wifi for a few minutes then disconnects itself (weather the screen times out or not) and will not reconnect at all. I have tried the wifi fix apps on the market, changed the settings on my router numerous times, factory rest my router and phone, changed roms, and even routers but nothing seems to work. My wife's nexus is stock and not rooted so I have been using hers as a reference thinking it was maybe a rom I was using but she is having the same problem. Any ideas would be greatly appreciated.
sigep235
I had that problem but as soon as I got to 2.2.1 and/or used a newer Radio version, the problem disappeared...
Although, N1s are still very picky on routers...try with another router and check if it keeps the connection alive.
Also check your router settings to see if they're optimal (try having no password set and see if it keeps the connection...if it does then it might be a problem with the N1 not crypting information well or so)
You could also try updating the router's firmware.
Make sure your wifi policy is set to "Never" (go in wifi settings the press Menu and click on settings)
Last thing you could try is manually set an IP address + gateway + netmask in the wifi settings as well as setting your N1's mac address to that same IP address in the router...
If nothing works then, I'm completely out of solutions
I just got on to look at some of the settings with my router when I noticed that some times when my phone says I am connected to the wifi there is no IP address assigned to the phone. Under connected devices it says "android device" but with no ip address associated with it...
I still have the problem
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
I said this in another thread, but I'll say it here.
I tried all of the things everyone could suggest and none of them worked. When I heard Broadcom updated the driver and CyanogenMod put it into his nightlies, I bit the bullet, unlocked my bootloader and installed CM6 and it changed NOTHING. So I went out and bought a new router: Cisco E3000. It works great. So I guess it was a bad combination of phone and router. I had to spend hundreds of dollars. Really ****ing pissed me off. But I wasn't going to buy a cheaper router without dual channel wireless N.
ksc6000 said:
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
Click to expand...
Click to collapse
Nexus has N connectivity but only on one band (2.4Ghz) and I don't think the technology matter (heck, I'm still on 802.11b ) it's really more of a phone/router combination problem...
I did actually test on my VERY CHEAP spare 802.11g router (DLink --> do not buy their products) and the connection did NOT stay...that was back when I was on stock FRG83 though...I should try again on Cyanogen but I'm wayyy too lazy ^^
btw, I really don't get why people always unlock when they wanna flash a rom....heck, keep your warranty!! there is an easy way of doing it without unlocking...meh
PS: I have a 50MB data plan (technically, I didn't buy a data plan, it came free) so I AM a heavy wifi user and it was such a pissoff to find out that my new Nexus One couldn't connect to Wifi and keep the connection alive...now I'm damn happy that it works after all that fiddling ^^
@sigep: try to assign a manual ip to your N1's mac addres...or update firmware, it definitely looks like a router problem...
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
pwig said:
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
Click to expand...
Click to collapse
Oh kay sorry then
Although all the new wikis and todos should emphasize on the locked bootloader methods to avoid voiding warranties...although I admit fastboot is always noobproof but I digress ^^
I've been testing several routers from different brands, and the only one that seems to work fine with mi Nexus One is the Linksys/Cisco WAG160N (802.11n, but 2.4 GHz only). However this one has other issues of its own, like not being able to connect to mapped ports after two days up and running (not even from the LAN). The N1 works fine, thought, it doesn't disconnect overnight.
I've also tried an SMC (SMC SMC7904WBRA-N, I think). This one is really bad, the router freezes after only two days of use, the lights freeze and it stops working altogether. I returned it after a week.
I'm currently using a Sitecom (300N WL-348). With this one the N1 WiFi is dropped over night, and the connection to this AP is disabled. I'm still testing if moving to a less crowded channel could fix that. I hope it does, since this router seems to have a more stable firmware that the Linksys/Cisco, same WiFi coverage (which is quite good), and even better WiFi performance. Not all is good, though, DSL performance is worse.
In the past I used Netgear routers. The firmware was stable as rock, but the hardware not so much and after a year of use they are very prone to failing. No idea if newer models are any better in this regard, they are impossible to find, so I don't think this has improved.
Since I have DSL at home, I'm looking at routers with DSL modem built in, so I don't have to have two devices (DSL modem and wireless router).
From my observarions - Nexus will disconnect from WiFi when the IP it has is lost and the network doesn't supply IP on time. After 1 or 2 IP assignment timeouts, it will skip the network and refuse to connect.
Every router I've connected to that supplied IP on time, even when revoked every X min, didn't cause disconnects.
Of course, WiFi on sleep set to "Never".
Success! Last night I updated the firmware of the Sitecom router, and changed the WiFi channels (it's set to use wide channel, so it uses two channels). This morning the N1 had still a solid WiFi connection and over night it updated all services just fine (weather, Facebook, email).
I've been using the Sitecom router since my last post with no issues. Then last friday arrived a small update that broke WiFi. On Saturday arrived the bigger update to Android 2.2.1 but the problem with WiFi remains. Before 2.2.1 Wifi has been working fine every day at home and work, now with 2.2.1 it's broken at home and work.
Are we moving forward? If Gingerbread doesn't fix this problem I'll have to do something about it: try cooked ROMs or even getting another phone . Currently my N1 keeps disabling my access points all the time.

Wifi is killing me

I got my Nook yesterday and have been pleased with it up until now. I spent all day yesterday 2 feet from my router, with not problems but his morning I got up and took it downstairs and my wifi connection was weak, 1 bar or no bars was all I was getting. I took it back upstairs and even 2 feet from my router i'm only getting 2 bars. If I take it out my computer room the connection goes down to 1 bar or I loose it completely. Every other wifi device I have (android phone, laptop) work fine, no issues inside or outside my house. Just wondering if this is common or if I should consider returning my nook and getting another one.
EDIT: I have also rooted the nook.
joel71 said:
I got my Nook yesterday and have been pleased with it up until now. I spent all day yesterday 2 feet from my router, with not problems but his morning I got up and took it downstairs and my wifi connection was weak, 1 bar or no bars was all I was getting. I took it back upstairs and even 2 feet from my router i'm only getting 2 bars. If I take it out my computer room the connection goes down to 1 bar or I loose it completely. Every other wifi device I have (android phone, laptop) work fine, no issues inside or outside my house. Just wondering if this is common or if I should consider returning my nook and getting another one.
EDIT: I have also rooted the nook.
Click to expand...
Click to collapse
Rooting should not have caused the problem, but it's pretty easy to go back to stock and check it. Also, have you updated to v1.01? It's supposed to have some fixes for wifi. Lastly let us know what router you are using, some have reported wifi problems with some specific routers.
I did the 1.0.1 update, I'm thinking of going back to stock and checking. My router is a D-Link WBR-2310 firmware 1.02
What is this the best way to un-root and reset the nook?
I just unrooted and reset my NC to 1.0.0. The wifi is still weak when i'm not in my computer room but it did stay connected with the little testing I did. I updated to 1.0.1 and while it was just as week the wifi didn't stay connected all the time. I don't really think the update made a difference. So now i'm not sure what to do, i've tried a few differnt settings on my router but didn't have any luck. Anyone have any idea's?
joel71 said:
I did the 1.0.1 update, I'm thinking of going back to stock and checking. My router is a D-Link WBR-2310 firmware 1.02
Click to expand...
Click to collapse
joel71 said:
I just unrooted and reset my NC to 1.0.0. The wifi is still weak when i'm not in my computer room but it did stay connected with the little testing I did. I updated to 1.0.1 and while it was just as week the wifi didn't stay connected all the time. I don't really think the update made a difference. So now i'm not sure what to do, i've tried a few differnt settings on my router but didn't have any luck. Anyone have any idea's?
Click to expand...
Click to collapse
D-link routers have been problematic for many people and Nook users particularly report the 615 as a problem for them (not your model) ... perhaps an easy way to check is to go to the nearest free wifi location and try to connect. That should tell you quite a bit. If the signal is acceptable at the free wifi spot, then you need to fiddle with the router (or replace); if the wifi is still weak/not connecting at a KNOWN good wifi spot then I would go back to B&N for a replacement.
I just called BN and they said to bring it in. On my way there i'm going to swing by hotel with wifi and see if I can get a signal in the parking lot. If I can then I'll save my self the trip. What are some good known routers?
I love my Netgear WNDR3700 with DD-WRT.
Good news, turns out it was defective. I pulled into the parking lot and couldn't even get a signal on there wifi. Got into the store, went over to the NC area and was checking out some of the display models, pulled up the wifi and they had a list of 15-20, mine had 5, and all with 1 or 2 bars. The girl was real nice, no problems, at all, she saw the difference in mine vs the store model, checked to see if I had updated then gave me a new one. Now I got a new NC and ready to root!

Is my nook defective? (wifi issues)

My home wifi and phone tethering works rather perfectly, but my university wifi is driving me nuts. I'm using 802.1x EAP, and it rarely connects and when it does, it says connected with no internet and keeps dropping connections. While my laptop, kindle, and my phone all get over 4 bars, the nook color fluctuates from 2 to 3.... Overall, no connection!!! Would swapping my nook color solve this problem?
My signal is not as good as other devices, but it does not drop.
After testing your settings, you could always buy another unit, test it, then return it
I've been having the same issue, Hahyun. Apparently the workaround for normal, generally unskinned Android devices is to use a program like FullWifi or an advanced wifi settings config app but for some reason, the settings never seem to stick.
hahyun6 said:
My home wifi and phone tethering works rather perfectly, but my university wifi is driving me nuts. I'm using 802.1x EAP, and it rarely connects and when it does, it says connected with no internet and keeps dropping connections. While my laptop, kindle, and my phone all get over 4 bars, the nook color fluctuates from 2 to 3.... Overall, no connection!!! Would swapping my nook color solve this problem?
Click to expand...
Click to collapse
I've been having problems with my WI-FI as well. I thought it had to do with low battery but I fully charged it and had the same problem. I couldnt connect to my home router and evey other device can (laptop, captivate, etc..) but my nook color connected to my mobile AP on my Captivate no prob. I changed the security on my home router to WPA from wpa2-psk aes and it worked. I was very surprised!!!! Did I fix it? No about 2 days later I'm not connecting anymore. It must have been a coincidence that I connected to my router after the change. Anyone else have a clue about why this is happening?
UGART3 said:
I've been having problems with my WI-FI as well. I thought it had to do with low battery but I fully charged it and had the same problem. I couldnt connect to my home router and evey other device can (laptop, captivate, etc..) but my nook color connected to my mobile AP on my Captivate no prob. I changed the security on my home router to WPA from wpa2-psk aes and it worked. I was very surprised!!!! Did I fix it? No about 2 days later I'm not connecting anymore. It must have been a coincidence that I connected to my router after the change. Anyone else have a clue about why this is happening?
Click to expand...
Click to collapse
I was at our Budapest office last week, which also uses wpa2/psk and neither my nook or my android phone could connect to the wireless there. I couldn't even see the network.
My laptop could connect just fine though.
Definitely something fishy there.
Well my android phone definitely connects.. with full bars!! But nook color gets 2 if it does connect...
Sent from my ADR6300 using Tapatalk
I might have the exception because my wifi reception is better than in my other devices (iphone,ipad, htc surround, 4 laptops (mac, dell, asus and hp). I can actually pick networks in my neighborhood that don't show up on my other devices and connect to a wifi network and keep that connection even though is 3 houses down the street.
Hmm.. so I should trade in my nook?
Sent from my ADR6300 using Tapatalk
MannyPR said:
I might have the exception because my wifi reception is better than in my other devices (iphone,ipad, htc surround, 4 laptops (mac, dell, asus and hp). I can actually pick networks in my neighborhood that don't show up on my other devices and connect to a wifi network and keep that connection even though is 3 houses down the street.
Click to expand...
Click to collapse
I agree. My nook shows WAYYY more wi-fi hotspots than any other device I own probably since the wireless-N.
Maybe there on to something with this "Spare Parts" app
http://forum.xda-developers.com/showthread.php?t=889951
Im gonna give it a shot when I get off work in a few hours.
I had issues with my wifi signal strength. When I took it back to the store I compared mine to the store models and they would have 15-20 networks come up and I had 5 all with 1 or 2 bars. They exchanged it on the spot for me.
Ok thx fir the reply.
Sent from my ADR6300 using Tapatalk

Wifi (and BT!) Issues Were Hardware and Not CM7 Related!

I've been having big problems with wifi on my NC since exchanging my last unit a couple of months ago because of audio buzz/noise issues. I'm running CM7 nightlies and have tried EVERYTHING suggested to get it to be more stable. It was the usual scanning - connecting - scanning loop that many people have described.
While troubleshooting the problem I downloaded wifi analyzer from the market and it was showing my home wifi network peaking at around -85dB while my laptop right beside it was showing approximately -40dB for the same network. I reverted back to stock 1.2 to see if was related to some driver gain settings in CM7 and only saw one or two networks appear in my scanning list (including my home wifi) but not the ~25 wifi networks which were showing up on my laptop.
I made it back to BestBuy yesterday and even though my unit was exchanged a couple of months ago, they exchanged it again for me. Of course I checked the packaging of the new unit to make sure it didn't have the infamous blue-dot-of-partitioning (BDOP) before walking out.
I booted the unit, upgraded to 1.2, nootered it, restored my CM7 backup and voila! My home wifi was up around the -45dB mark and I could now see all the wifi networks in the area which showed on my laptop. I connected and its been rock solid wifi since! The bonus was I was never able to pair my Plantronics bluetooth with my previous NC and this time around, it started immediately and paired right away with no issues. It even holds the connection a couple of feet away!
So after a very frustrating two months trying everything to get the wifi connection stable, it turns out it was an issue with the hardware itself, likely an antenna/solder issue. This also confirms (although I think it was already) that the BT/wifi antenna is shared.
Sorry for the long explanation but some of you who are having these wifi issues should download wifi analyzer from the market (its free!) and take a look at the signal strength graph. If its only showing a few wifi networks and access points which are close are showing in the -70dB or less range, you might have the same hardware issue I had...
Brian
Thanks for the report Bryan....Its appreciated because these issues are fairly common.

[Q] New HTC One causing router to disconnect?

Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Wicked_Girl said:
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Click to expand...
Click to collapse
It is most likely an incompatibility between the DGL-4500 and the wifi radio used in the One. I don't think your One is defective. There are a few (mostly older) routers that seem to have a problem with the radio used in the One (and some other wireless devices as well). I had a DGL-4300 that had the same problem with a specific laptop, and only replacing the router with a different model fixed it. I see that the last firmware update for your model was about 3 years ago so its probably time to upgrade anyway.
Replacing the wireless router will fix the problem. Your modem is fine and you didn't need to order a new one (the Moto SB6120 is much more solid than a Zoom anything).
Cheers!
Thanks for taking the time to answer my question. I was really scratching my head, having a gut instinct that your answer was going to be the case, but not knowing enough about networking to be certain. The One is a beautiful phone. My next task will be to spend many hours reading the XDA forums to learn about how to root it and install a custom ROM. I need to reclaim any memory I can from the crap software installed by Sprint that I will never use (including Facebook...sheesh).
BTW, I ordered the Zoom modem based on several things. One was the reviews of many Comcast users experiencing many of my current symptoms who also own my Motorola SB6120. It is also listed as one of Comcast's approved modems for the next tier of service when we decide to get it. Based on what you have said, I may just try the router swap first and see what happens there. That would save me some bucks! Thanks so much again!
kwolf said:
It is most likely an incompatibility between the DGL-4500 and the wifi radio used in the One. I don't think your One is defective. There are a few (mostly older) routers that seem to have a problem with the radio used in the One (and some other wireless devices as well). I had a DGL-4300 that had the same problem with a specific laptop, and only replacing the router with a different model fixed it. I see that the last firmware update for your model was about 3 years ago so its probably time to upgrade anyway.
Replacing the wireless router will fix the problem. Your modem is fine and you didn't need to order a new one (the Moto SB6120 is much more solid than a Zoom anything).
Click to expand...
Click to collapse
I can confirm intermittent resetting issues after connecting an AT&T HTC One to the DGL 4500. I wonder if the DGL 5500 (due out 8/1) will suffer the same problems.
You know what's odd about that, I have a Linksys WRT54G2 that is having intermittent problems with disconnecting from the internet overnight. It happened last night. When I woke up, my phone was connected to WiFi, but I had no connection. Each time, I have to go out to the living room and power cycle the router to get my internet back. Same issue?
Wicked_Girl said:
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Click to expand...
Click to collapse
Very interesting, and very similar to a problem I was having until recently. I kept losing my internet connection several times/day. I logged into the router and disabled WPS; problem solved. I recently moved to an apartment where there could be a lot of WPS seeking devices (including my HTC One) that were trying to connect to it. I won't get too technical, but disabling WPS solved my problems. Frankly, I'm not a fan of WPS anyway. It might be something for you to look at though.
Interesting to see such a post, I was using video call last time on my laptop and noticed horrible video quality, and turning off my phone's WiFi seemed to help a lot. I'm still trying to determine which to blame, I thought the QoS device I set up might have clogged the bandwidth before.
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
bsmith427 said:
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
Click to expand...
Click to collapse
While setting the router to wireless G only definitely fixes the problem, I did not buy high end gaming routers only to "cripple" them by using only wireless G. That ain't gonna happen. My DGL-4500 Gamerlounge router was specifically designed with gamers in mind, and it was definitely awesome. The ASUS RT-AC66U that I just replaced the 4500 with is another high end router. I am not dropping the signal at all in such a way as to be noticeable now, but looking through the logs carefully shows an occasional very quick drop every so often. It is curious, because my HTC Evo 4G started out with wireless N and then Sprint updated the software about six months after I bought it and removed the wireless N capability completely. That really pissed me off, let me tell you. So, to have wireless N problems still, with an HTC phone and Sprint, makes me highly suspicious. I would be curious to know if AT&T HTC One owners have the same trouble. I am willing to bet money they do not. Oops! Scratch that. I see an AT&T HTC One user above saying they have the same problem. Guess I cannot blame Sprint just yet.
I do appreciate your input though. I do not want to sound ungrateful in my above response. Another upcoming project for me will be to root my HTC Evo and see if I can restore the wireless N. then, I will just see if there is a problem with that radio. If not, I can place the blame squarely on whatever software tweaks Sprint places on these phones and proceed to rooting my HTC One as well, thereby thumbing my nose at Sprint.
Hmmmm......
jackzepplin said:
Very interesting, and very similar to a problem I was having until recently. I kept losing my internet connection several times/day. I logged into the router and disabled WPS; problem solved. I recently moved to an apartment where there could be a lot of WPS seeking devices (including my HTC One) that were trying to connect to it. I won't get too technical, but disabling WPS solved my problems. Frankly, I'm not a fan of WPS anyway. It might be something for you to look at though.
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I find your answer extremely intriguing! I am pretty sure that WPS was disabled on my DGL-4500 router because I could never get it to work, so I disabled it. However, it is enabled by default on the new router I bought. I am going to try disabling it and see if performance improves on my network. I never use WPS anyway, preferring to manually set up my devices. Thanks for the input!
ctiger said:
Interesting to see such a post, I was using video call last time on my laptop and noticed horrible video quality, and turning off my phone's WiFi seemed to help a lot. I'm still trying to determine which to blame, I thought the QoS device I set up might have clogged the bandwidth before.
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I have seen various posts on this problem advising to turn off QOS, however, since my understanding of QOS is that it is designed to prioritize the use of bandwidth properly so that things like streaming video are stutter free? Of course, everything can go horribly wrong in networking, depending on the overall circumstances. I currently have QOS turned off on my new router, but it was on on the old router. I will experiment with it later today to see if it makes a difference. I believe you can also tell QOS what to prioritize, depending on the settings available in your router software.
Wicked_Girl said:
I have seen various posts on this problem advising to turn off QOS, however, since my understanding of QOS is that it is designed to prioritize the use of bandwidth properly so that things like streaming video are stutter free? Of course, everything can go horribly wrong in networking, depending on the overall circumstances. I currently have QOS turned off on my new router, but it was on on the old router. I will experiment with it later today to see if it makes a difference. I believe you can also tell QOS what to prioritize, depending on the settings available in your router software.
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The router I have has a list for QoS devices, and if there's something wrong with that device, it might just gulp up all the bandwidth, I think, so I turned it off. But for the software QoS, which the router might try to determine which service should take the priority, I think I didn't touch. I did turn off the WPS as someone suggested, but didn't have a chance to test the performance of video call. Of course, I'm too cheap so I just got a 3MB cable service, if that's 6, it should be hard to mess up.
ctiger said:
The router I have has a list for QoS devices, and if there's something wrong with that device, it might just gulp up all the bandwidth, I think, so I turned it off. But for the software QoS, which the router might try to determine which service should take the priority, I think I didn't touch. I did turn off the WPS as someone suggested, but didn't have a chance to test the performance of video call. Of course, I'm too cheap so I just got a 3MB cable service, if that's 6, it should be hard to mess up.
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i had this problem with a BELKIN N router, i did a firmware update, and set it at n only(all my devices are n draft)works great now
bsmith427 said:
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
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My router started having the same issue as soon as i connected my HTC One to it, except my router is a D-Link DIR-655. The solution was similar to what bsmith said, I just turned off the 802.11n mode and had it mix between 802.11g and b modes. I did that a little over a week ago and haven't had any problems since.
My guess is that the frequency of the 802.11n mode isn't compatible with the HTC One's, but again, it's just a guess so I could be wrong.

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