Hello everyone, here's my problem. It's been many days that whatsapp is not working as it should. Sometimes (very often, actually), the app appears to be "frozen", as if it is offline. The problem is that when this happens, I don't receive any message or notification. If I manually open the app and I tap on a conversation, the "seen online at X pm" don't show up soon and I have to wait different seconds. The result is that I receive messages with different minutes of delay, and only because I manually opened the app!
For example, I was talking with a friend before, I sent him a few messages, then I got back to the home and put the phone on the table. 15 minutes later, I opened the app because my friend wasn't answering and I had to wait a few seconds until the message "seen online at..." appeared: when it did, I received a message from him sent 10 minutes before. This happens in 3G and 2G. I reinstalled the app, I did a full wipe of the phone but I don't know what else to do. I thought it was a connection problem, but it's been days :crying: If necessary, I'm using Prime HD 8 (and this happens with Prime HD 9 as well)
Tommolo said:
Hello everyone, here's my problem. It's been many days that whatsapp is not working as it should. Sometimes (very often, actually), the app appears to be "frozen", as if it is offline. The problem is that when this happens, I don't receive any message or notification. If I manually open the app and I tap on a conversation, the "seen online at X pm" don't show up soon and I have to wait different seconds. The result is that I receive messages with different minutes of delay, and only because I manually opened the app!
For example, I was talking with a friend before, I sent him a few messages, then I got back to the home and put the phone on the table. 15 minutes later, I opened the app because my friend wasn't answering and I had to wait a few seconds until the message "seen online at..." appeared: when it did, I received a message from him sent 10 minutes before. This happens in 3G and 2G. I reinstalled the app, I did a full wipe of the phone but I don't know what else to do. I thought it was a connection problem, but it's been days :crying: If necessary, I'm using Prime HD 8 (and this happens with Prime HD 9 as well)
Click to expand...
Click to collapse
I'm not sure 4 your prob bro..
just dont forget fo flashing with sim card must in your phone
check your app settings..go to FAQ or system status
BlackRabbit1703 said:
I'm not sure 4 your prob bro..
just dont forget fo flashing with sim card must in your phone
check your app settings..go to FAQ or system status
Click to expand...
Click to collapse
My sim has always been in in my phone, I checked every option and FAQ. The problem is random, not always... for example now it seems to work. I'm starting to think it's my operator's fault. But I can use the web normally, the problem is just whatsapp... dunno
Tommolo said:
Hello everyone, here's my problem. It's been many days that whatsapp is not working as it should. Sometimes (very often, actually), the app appears to be "frozen", as if it is offline. The problem is that when this happens, I don't receive any message or notification. If I manually open the app and I tap on a conversation, the "seen online at X pm" don't show up soon and I have to wait different seconds. The result is that I receive messages with different minutes of delay, and only because I manually opened the app!
For example, I was talking with a friend before, I sent him a few messages, then I got back to the home and put the phone on the table. 15 minutes later, I opened the app because my friend wasn't answering and I had to wait a few seconds until the message "seen online at..." appeared: when it did, I received a message from him sent 10 minutes before. This happens in 3G and 2G. I reinstalled the app, I did a full wipe of the phone but I don't know what else to do. I thought it was a connection problem, but it's been days :crying: If necessary, I'm using Prime HD 8 (and this happens with Prime HD 9 as well)
Click to expand...
Click to collapse
Couldn't it be because of you have disabled in system settings, accounts and synchronization that applications can sync in background, or disabled automatic synchronization?
Try to check in ACCOUNTS AND SYNCHRONIZATION.
tw9 said:
Couldn't it be because of you have disabled in system settings, accounts and synchronization that applications can sync in background, or disabled automatic synchronization?
Try to check in ACCOUNTS AND SYNCHRONIZATION.
Click to expand...
Click to collapse
It's all always checked. Before it didn't work even in WiFi... I need to restart my phone... I'm getting really angry for this
Could it be a bug of the rom? But it's strange, everything else is working -.-'
uhm maybe you got low memory and system kill whatsapp process?
posted via mobile device
-HuntDX- said:
uhm maybe you got low memory and system kill whatsapp process?
posted via mobile device
Click to expand...
Click to collapse
I don't know, it happened also after a full wipe, but it seems to work now, I've installed a previous version.
Related
Hi guys,
I had a problem with whatsapp on the Galaxy Note which just had a crash and loses a day worth of messages. This happen to be the 2nd time in 3 month since I've updated the Note to JB..
Wondering if anyone may able to help on this? Does this problem related to JB ROM? Anyone experience this problem before?
Appreciate any help..
this is the problem of whats app not JB. update your whats app from play store as they have fixed force close and crash bug on JB.
I have updated the Whatsapp to the latest, but still have this problem..
My only problerm with whatsapp is that the notification alert din't shown on my screen (off screen mode), I noticed when I'm in the group the notification will not be shown till I manually open the whatsapp, noticed the message was sent out by 5 or 10 mins earlier. Sometimes a single message also din't show till I open up the program. Already did the unistall and reinstall the app. Any clue one how to resolve this?
figo007 said:
My only problerm with whatsapp is that the notification alert din't shown on my screen (off screen mode), I noticed when I'm in the group the notification will not be shown till I manually open the whatsapp, noticed the message was sent out by 5 or 10 mins earlier. Sometimes a single message also din't show till I open up the program. Already did the unistall and reinstall the app. Any clue one how to resolve this?
Click to expand...
Click to collapse
Galaxy Note doesn't have notification light (off screen mode). If you meant by the pop-up notification alert, sometime it will delayed the notification. If you may want try to use wifi for the internet, because with 3G (I never tried 4G) may not have a stable internet. Not stable internet = delayed messages in Whatsapp..
ANOTHER way that I've tried for delayed messages, try to switch network mode to WCDMA only at Settings>More Settings>Mobile Networks>Network Mode.
Hope these (my experience) help..
Anyone has experience for the sudden Whatsapp crash and lost a day worth of messages?
Holywolf said:
Anyone has experience for the sudden Whatsapp crash and lost a day worth of messages?
Click to expand...
Click to collapse
well, my whats app is working fine after the update. You should uninstall whats app, delete odex file and whats app folder from your sd card/ext sd card and then reboot and wipe dalvik cache and then reinstall
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I had this happen like one time and never looked into the cause of it. It never reoccurred so I just kind of shrugged it off. That's really bizarre...
Just got a note 3 a week ago and all my push notifications (whatsapp, facebook, etc) are delayed when the screen is closed. When it is opened, it delays less.
I tried using the PNF app to change the heartbeat (the non rooted version), messed with all the configurations on the wifi (it happens with wifi on or off).
Still happening after 2 weeks!! No one else having the same issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I have same problem. Took back my first note 3 thinking it was defective and the new one doing samething. Frustrating.im thinking I'm gonna have to go to different phone sadly
I got the same problem. I have a European version. Sent it back to Samsung but they couldn't find something... Did anyone found a solution yet? Because it's really frustrating.
As of late, I have been running into similar issues, though they don't seem to on a permanent basis (sometimes I get notified within seconds or minutes, sometimes it takes a few hours or until I unlock my device).
My phone is a german version of the Samsung Galaxy Note 3 running the Samsung stock Android version 4.4.2
One of the possible causes for this upon which I stumbled during my search for a solution was that the push connection might time out once in a while and take up to half an hour to be reestablished due to the long heartbeat interval set in stock Android.
But since the interval should be between 15 minutes (WiFi) and 28 minutes (3G) as stated in http://forum.xda-developers.com/showthread.php?t=2142503, this would not account for notifications being delayed by several hours or even not to arrive at all while the screen is turned off.
Does anybody know whether Samsung stock might be implementing some kind of additional sleep mode which might prevent the connection from being reestablished by heartbeat monitoring and maybe even how to turn this 'feature' off without root (last thing I heard, rooting a Note 3 might trigger an e-fuse used as additional security measure for Samsung KNOX, but also allowing them to entirely refuse hardware warranty on rooted devices)?
Thanks!
I sent it back 2 times now, but still no solution. I also want to try a custom rom to see if that fixes it, but I'm also afraid that I lose my warranty if I root my device. If anybody can confirm that the stock rom is the problem, you'd help me a ton!
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I do face this problem on my note3. I already do hard reset few time but still delay on my whatsapp and yahoo mail. Im using Note 3 LTE running Kitkat 4.4.2
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
AlwaysNoob said:
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
It most likely only happens if the provider (your router for wifi, your carrier for 3G/4G) closes a connection after a certain amount of time goes by that it's not used. The heartbeat (the phone sends out a message on the connection every x minutes) keeps the connection open. Either 4.4.2 doesn't send the heartbeat any longer (it's not really part of Android, so there's no guarantee that Google will keep it when they update Android), or the provider of those people seeing the problem has a shorter timeout than the 15 minutes(wifi)/28 minutes (3G/4G) that the phone uses. PNF allows you to shorten the heartbeat time. 5 minutes is usually short enough to work for any connection, but you can shorten it more if you need to. (It won't use more battery - sending a keep-alive message takes a lot less battery than reestablishing the connection.)
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
hotbyz168 said:
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes, its exactly like that
power saving on
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Do you have power saving on? Cos for me I had it on all the time and as soon as I turned it off it solved the issue! Maybe give it go
I have the same problem:http://forum.xda-developers.com/showpost.php?p=59148661&postcount=640
Did anyone solve this issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I'm having the same problem on GALAXY DUOS 2...
its very irritating, if you got solution plz tell me..:highfive:
Hello guys
i just got a LG L90 a few days ago from T-Mobile
But I suspect there is some SMS delay problems with it
somehow i don't get sms for maybe hours,
and suddenly sms just come popping all up at around the same time
I tried with a few friends. some got it normal but one got my sms 2-3 hours late!
However there are times it work just fine with everyone though
Wondering if any has met the same problem and if there is. Have you figured out a solution for this?
I have contacted T-mobile just now and hopefully the assistants clearing cache method will work for me
No you are not the only one, I too have the same problems (although not as extreme).
As for a fix, luckily with KitKat we can choose a default messaging app and I recommend chompSMS or Textra, they seem to eliminate those pesky delay problems, but although it works for me, I can't guarantee it will work for you.
Lokulan said:
Hello guys
i just got a LG L90 a few days ago from T-Mobile
But I suspect there is some SMS delay problems with it
somehow i don't get sms for maybe hours,
and suddenly sms just come popping all up at around the same time
I tried with a few friends. some got it normal but one got my sms 2-3 hours late!
However there are times it work just fine with everyone though
Wondering if any has met the same problem and if there is. Have you figured out a solution for this?
I have contacted T-mobile just now and hopefully the assistants clearing cache method will work for me
Click to expand...
Click to collapse
Have you tried a 3rd party SMS app?
razoract said:
Have you tried a 3rd party SMS app?
Click to expand...
Click to collapse
Yeah, I've switch to Google hangout, still a delay :crying:
And also my device suddenly wouldn't charge earlier, i had to disconnect and reconnect 4-5 times before it charges
using Google chrome also keep killing background tasks, keyboard wouldn't show up, screen dimmer keeps getting killed
even the whole UI blank out sometimes and I'm forced to restart
I think I should try flashing a custom ROM? would it be something about the custom one? i don't have much apps installed, problems shouldn't be due to a lack of RAM...
Anyone can help?
There are a few Roms available, check out @Quarxs one about cm 11
Sent from my LG-D415 using XDA Free mobile app
Or it has something to do with your provider or the network?
Sent from my LG-D405n using XDA Free mobile app
Thanks I'll definitely look into the thread
Did you ever resolve your texts not going through? We have an L90 bought from tmobile prepaid but activated with ultra mobile. Sometimes go to send a text and it just says sending and doesn't go through. At this same time I tried to send a text to that phone and it wasn't received. Rebooted the phone and the messages started going through. Using stock messaging app. I haven't tried a different app. It's my daughters phone and she doesn't deal well with changing the apps around so I want to avoid it if possible.
Hi guys,
Has anyone had any problems with whatsapp on our phone? The app seems to get killed somehow when the phone goes to sleep, so I don't receive any messages until I open it up. I've not got any powersaver modes running and background data is allowed etc etc, it's getting very annoying and i'm sure the phone is killing a background process but can't work out how to fix it.
Anyone have any ideas?
Cheers
I had a similar issue with hangouts but I cleared cache and data and it worked again. maybe give this a shot for whatsapp
Sent from my D5803
No problem at all.
I use stamina mode all the time, excluding Gmail, Whatsapp, Timely and Cerberus, and I receive emails and messages.
My firmware version is 23.0.A.2.98
I have stamina mode activated all the time but whatsapp works great
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
danhughes1961 said:
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
Click to expand...
Click to collapse
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
Thanks - will check that next time i see it happening, it doesn't look like it has restarted recently but possibly was "pausing". I've restarted my phone now so all processes are on the same clock so i can spot any breaks easier next time
Moist said:
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
Click to expand...
Click to collapse
piratemoon said:
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
Click to expand...
Click to collapse
Cheers but seems not likely as messages from multiple contacts appear at the same time when i open the app, so the problem must be on my end
Quick update, i've had the problem happen again and checked the running apps, there was no pause happening. Even this morning on the train i was looking at the internet, so my phone was connected to data and obviously not asleep and i got no messages. Later on, i opened the app and a message appeared, sent at the time i was looking at the internet. I'm flummoxed. Will raise a support call and update if i have any luck
Hi all,
my 4X, Miui 9.5.4.0 ROM, will not receive text messages most of the time. I can send texts OK but for the most part I cannot receive a text. I say for the most part because every now and then one seems to sneak through for some reason.
The only messaging app installed is the stock MIUI one that came with the phone. I did try a couple of other messaging apps with the same result. They have since been removed.
Any thoughts or ideas appreciated.
TIA
Greg
ghines said:
Hi all,
my 4X, Miui 9.5.4.0 ROM, will not receive text messages most of the time. I can send texts OK but for the most part I cannot receive a text. I say for the most part because every now and then one seems to sneak through for some reason.
The only messaging app installed is the stock MIUI one that came with the phone. I did try a couple of other messaging apps with the same result. They have since been removed.
Any thoughts or ideas appreciated.
TIA
Greg
Click to expand...
Click to collapse
I can't imagine it's something wrong with MIUI? it never actually happened to me, I'd contact your carrier first, perhaps they have blocked numbers from texting you
I recommend also checking in Settings; System apps > Call settings > Blocklist to see if the phone has blocked incoming test messages from any numbers
snkmv said:
I can't imagine it's something wrong with MIUI? it never actually happened to me, I'd contact your carrier first, perhaps they have blocked numbers from texting you
I recommend also checking in Settings; System apps > Call settings > Blocklist to see if the phone has blocked incoming test messages from any numbers
Click to expand...
Click to collapse
I've just placed the SIM into another phone and it works fine, so it's not the carrier. Checked blocklist and nothing there, plus I can miss and intermittently get texts from the same person.
It's got to be a MIUI thing!
ghines said:
I've just placed the SIM into another phone and it works fine, so it's not the carrier. Checked blocklist and nothing there, plus I can miss and intermittently get texts from the same person.
It's got to be a MIUI thing!
Click to expand...
Click to collapse
Do you notice that you lose signal a lot? It could be a faulty antenna band too, it can be replaced under warranty
snkmv said:
Do you notice that you lose signal a lot? It could be a faulty antenna band too, it can be replaced under warranty
Click to expand...
Click to collapse
No I have a strong signal, so I do not think it's that.
Just did a test:
1. Rebooted phone
2. As soon as the lockscreen appears I sent a text from my wife phone.
3. It is received.
4. Wait one minute and send another 3 texts from my wifes phone.
5. None received.
6. Reboot phone.
7. The 3 missed texts arrive as soon as the phone reboots.
8. Wait one minute and send another 3 texts from wife's phone.
9. None received.
10. Reboot phone
11. 3 missed texts arrive as soon as the phone reboots.
It has to be MIUI.
ghines said:
No I have a strong signal, so I do not think it's that.
Just did a test
It has to be MIUI.
Click to expand...
Click to collapse
That sounds annoying... If you can, go to developer options, and enable "Show all ANR" and use the phone (especially SMS) for a while to see if the culprit is a system process failing to stay alive, and try to clear all data for that process
You should be able to find the process by going to "Installed apps" and enabling "Show system apps"
Researching more on the problem has no real conclusion at all.. Some people solved the problem by just doing a factory reset, some more gets it fixed after calling their carrier, another gets it fixed (temporarily) by just turning airplane mode on and off
snkmv said:
That sounds annoying... If you can, go to developer options, and enable "Show all ANR" and use the phone (especially SMS) for a while to see if the culprit is a system process failing to stay alive, and try to clear all data for that process
You should be able to find the process by going to "Installed apps" and enabling "Show system apps"
Researching more on the problem has no real conclusion at all.. Some people solved the problem by just doing a factory reset, some more gets it fixed after calling their carrier, another gets it fixed (temporarily) by just turning airplane mode on and off
Click to expand...
Click to collapse
I have found the problem. "Turn on MIUI optimization" in Developer Options was turned OFF. Turning it ON fixed the receiving of texts. Tried several times turning it OFF and then ON and texts stopped everytime it was OFF. Don't know what this setting does but it needs to be ON to receive texts.
ghines said:
I have found the problem. "Turn on MIUI optimization" in Developer Options was turned OFF. Turning it ON fixed the receiving of texts. Tried several times turning it OFF and then ON and texts stopped everytime it was OFF. Don't know what this setting does but it needs to be ON to receive texts.
Click to expand...
Click to collapse
That's weird! I have it off all the time, what it does is
1. Closes apps in memory prematurely, this can be bad or good, unused ram is wasted ram anyway
2. Monitor background services and disabled part of it when you're not actually using it, this killed notifications for certain apps for me, at least back in MIUI 8
There's more, but it's really trivial like UI changes it does, happy it's solved though