Database Develop

Wifi Internet

Hey guys, i got my kaiser a couple of days ago. Its a brilliant machine and i love using internet on it using my wifi connection at home. Suddenly it has stopped browsing the internet. It connects to wifi alright, show good strength signal and everything but when i enter a web address it takes ages to respond and in the end gives the error 'check name and try again.' what's wrong with it...?
i'd appreciate if some could help.
P.S. i have done countless soft resets and a hard reset as well.
cheers

I've had problems like that before. By any chance is your router named something like Linksys or default? I'm wondering if it's connecting but not using the correct profile. I'm not sure about the phones but on a computer you can connect to wifi that is wep enabled without a wep key. You can't get any data from the router but it shows your connected.
Also have you tried another access point to rule out your router?

Don't you have to go to wifi settings and change it from BEST PERFORMANCE to BEST BATTERY or is it the other way around?

ChumleyEX said:
I've had problems like that before. By any chance is your router named something like Linksys or default? I'm wondering if it's connecting but not using the correct profile. I'm not sure about the phones but on a computer you can connect to wifi that is wep enabled without a wep key. You can't get any data from the router but it shows your connected.
Also have you tried another access point to rule out your router?
Click to expand...
Click to collapse
No, i haven't tried any other AP, its my home network and i have only one router. Its quite an old one but i am sure its not from linksys. Last time i successfuly used wifi internet on my kaiser was a few hours ago before i installed a remote desktop access program on my kaiser. I have uninstalled it now but the problem remains.

The phone might have profiles based on the name of the router, so if you have a common name and it picks another one up of that name, it could cause this sort of problem.

ChumleyEX said:
The phone might have profiles based on the name of the router, so if you have a common name and it picks another one up of that name, it could cause this sort of problem.
Click to expand...
Click to collapse
So what do i need to change, the name of the router or the profile on the kaiser, by the way , where is the profile on the pocket pc ?
P.S. its Belkin and the called WLAN.

go into the com manager and hit settings, then wireless lan. You might want to look around in there to see if you can remove the profile.

RESOLVED
ChumleyEX said:
go into the com manager and hit settings, then wireless lan. You might want to look around in there to see if you can remove the profile.
Click to expand...
Click to collapse
Hi again, you wouldn't believe what i am about to tell you. The problem gets solved like magic just with a couple of clicks. In your power settings for the wireless network, change it from best battery life to best performance and voila! it starts working. The moment you change it back to best battery life, it dies out. I have tested it time and again and use another utility called 'vxutil' to use different commands like ping and see information like default gateways and DNS and DHCP but everything was alright.
P.S. this will only work if the network settings are correct ALREADY!
Thanks for the help guys!

Please Please Please someone respond to wifi connection problems

hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before

What about DNS??

plasticplanet said:
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
Click to expand...
Click to collapse
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.

ref clutter
jmermel said:
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
Click to expand...
Click to collapse
i would but seems like no one has bothered to help out in other threads either

are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...

yep
TML1504 said:
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
Click to expand...
Click to collapse
hello...yep..everything is entered correctly..as i say ive been setting them up for years..this one connects fine..have all the boxes ticked but cant actually use the internet..works fine on all my other wm units

Stupid question tbh but I see this sort of thing every day nearly..
Your subnet is the same as the router yes? Does dhcp allocate one out to you or have u got a static ip on the phone?
Despite being connected to the wifi access without being on the same network you will not gain net access.

Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.

ref
hotmail said:
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
Click to expand...
Click to collapse
hey..thank you for having little think about it..but im in the uk..t-mobile and those settings having nothing to do really with connecting to my wifi at home..except tell my phone it can..which i did..
all the settings are correct...exactly the same settings im using on other wm devices but when they say its connected i can actually do something..rather than on the diamond where it says its connected but doesnt allow me
ive set the phone up identical to another wm6 phone in every way..that connects fine and i can use my wifi ..this phone i cant

Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.

Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm

hey
marisa4755 said:
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Click to expand...
Click to collapse
i have tried all except find someone else with a diamond..activesync connects fine and can connect when in sync..as ive said before i have another wm6 device..connects exactly the same way and works fine..this just wont..well connects but doesnt allow me to go any further

yahoooooo or wifiiiiiiiiiiiiiiiiiiiiiiii
BottchDK said:
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
Click to expand...
Click to collapse
well thank you guys very very much...ive used a combination of BottchDK and marisa4755
i removed my wifi connection and forced it to connect from default again..entered my passkey..wacked the old wifi on full power and NOW HAVE WIFI
it does seem devilishly slow though..but think ive read that on some thread before..think will have a looksy about that...
MANY MANY thanks again

Excellent news!

oh no it wasnt actually wifi !!!!!
marisa4755 said:
Excellent news!
Click to expand...
Click to collapse
hey all..sorry but the problem still exists !!!
cant connect..looking at lan settings..
status - Associated to network
it shows connected but status only associated..please tell me when the smeg is going on with this darn diamond before i through it against the wall !!!

This was the solution for me
I have had the same problem Imy phone even should be picked up by the repair centre then as a last try someone gave me the idea to change the leaver at wireless lan/energymodus to the left (best conection) and whala, I have tried it later whit my phone almost on the wirelesspoint to set it to best batterymode but not even at the middle it would do anything, it says conected but no data is comming to the phone, just when the leaver is at his almost left it will work.
Good luck.
Willem

-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?

yep tried all
Mr.Eliot said:
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
Click to expand...
Click to collapse
hello again..yes tried hard reset..have the power set to max..clicked my heals together 3 times also !!!
never in my life have i had such i problem..must have had dozen wm based phones which none of them i had this problem..still have wm2003 unit..wm5 and 6 unit all of which will connect just fine..i dont have the mac filter setup on my router
(

-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.

ive checked
Mr.Eliot said:
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
Click to expand...
Click to collapse
yep gprs works fine..looking in the wifi i have all the mac address ip speeds blah blah you could ever wish wish for..just as you would expect if it was connected..which it says it it..but only associated lol

My SSID not found

i had hard time to search my ACCESS POINT at home. There is no sign of my router. Both my laptop and netbook can search just that the topaz cant find. why? help

Ok, sorry for asking... but you dont have a hidden SSID?
My device has much worse wifi than my laptop, but no problem connection when I'm right next to it. Hopefully it'll be better with future ROMs.
There's a energy saving setting under WiFi for better performance / better battery, have you tried to change that?

You do have 802.11g enabled and not just draft n?

zeeero said:
Ok, sorry for asking... but you dont have a hidden SSID?
My device has much worse wifi than my laptop, but no problem connection when I'm right next to it. Hopefully it'll be better with future ROMs.
There's a energy saving setting under WiFi for better performance / better battery, have you tried to change that?
Click to expand...
Click to collapse
My SSID is not hidden and can detected by other wireless device.
where to go to the saving setting? can please advise? i am new with my phone.

galvinize said:
You do have 802.11g enabled and not just draft n?
Click to expand...
Click to collapse
how do i go able chekcing if i have 802.11g enabled?

why not try entering your Diamond 2 MAC address in the router.

lazylilsnoop said:
why not try entering your Diamond 2 MAC address in the router.
Click to expand...
Click to collapse
i keyed but still canoot

wenxi said:
how do i go able chekcing if i have 802.11g enabled?
Click to expand...
Click to collapse
You need to log on to your router and check the settings.
G

galvinize said:
You need to log on to your router and check the settings.
G
Click to expand...
Click to collapse
just wondering if this phone can scan my access point which is on WPA/WPA2

wenxi said:
just wondering if this phone can scan my access point which is on WPA/WPA2
Click to expand...
Click to collapse
Did you try to turn off all access controls in the router?
Does the phone find *any* wireless network? Go somewhere where you could expect many AP and maybe use some wifi scanning software like WiFiFoFum.

zeeero said:
Did you try to turn off all access controls in the router?
Does the phone find *any* wireless network? Go somewhere where you could expect many AP and maybe use some wifi scanning software like WiFiFoFum.
Click to expand...
Click to collapse
it is able to scan other networks around just that my network it doesnt,

wenxi said:
it is able to scan other networks around just that my network it doesnt,
Click to expand...
Click to collapse
thanks i solved. dont know Diamond 2 chip set cant scan such secure wireless access

Wifi - Obtaining IP address

I have been having this strange wifi problem lately.. I am not able to connect to my home wifi network.
It says obtaining IP address but never connects.. This problem only occurred recently.. I was able use my home wifi before.
After googling around, i tried the following.
1. I went to advanced setting and used static IP. This time it got connected. But i was not able to connect to internet.
2. Did a factory reset.. Then flashed stock using ODIN. Still no luck.
3. I changed the encryption to WPA-PSK... Didnt work.
Can somebody help with this issue please?

ashok_jigsaw said:
I have been having this strange wifi problem lately.. I am not able to connect to my home wifi network.
It says obtaining IP address but never connects.. This problem only occurred recently.. I was able use my home wifi before.
After googling around, i tried the following.
1. I went to advanced setting and used static IP. This time it got connected. But i was not able to connect to internet.
2. Did a factory reset.. Then flashed stock using ODIN. Still no luck.
3. I changed the encryption to WPA-PSK... Didnt work.
Can somebody help with this issue please?
Click to expand...
Click to collapse
Hmm..did u flash any kernel?

I had this problem when I tried to update busybox. But since you have re-flashed stock.
Are you sure its a problem on your phone and not with the router? Try connecting to a different router.
Sent from my GALAXY Ace.

Remove the WiFi connection from your phone, click on forget.
On your router,from the configuration page, change the WiFi security to open then try connecting using phone.
If it works then remove connection from phone again (click forget), and configure your router to WPA or any other such algorithm. Then connect again.

My brother has this problem, have you tried other wifi networks? It may be able to connect to other routers. What does it say after "obtaining ip address", does it connect or do you get disconnected?

Xr01d_GT said:
Remove the WiFi connection from your phone, click on forget.
On your router,from the configuration page, change the WiFi security to open then try connecting using phone.
If it works then remove connection from phone again (click forget), and configure your router to WPA or any other such algorithm. Then connect again.
Click to expand...
Click to collapse
Hey thanks a lot.. You fixed something which google couldn't

help
Xr01d_GT said:
Remove the WiFi connection from your phone, click on forget.
On your router,from the configuration page, change the WiFi security to open then try connecting using phone.
If it works then remove connection from phone again (click forget), and configure your router to WPA or any other such algorithm. Then connect again.
Click to expand...
Click to collapse
Hey bro , i tried what you say and there is no result unfortunately

Wi-Fi problem after 4.4.2 update. [solved]

Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app

gezzy said:
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try to erase cache or factory reset:cyclops:

gezzy said:
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Just updated, no problem with WiFi

How can I clear wifi cache without root?
Sent from my HTC One using xda app-developers app

gezzy said:
How can I clear wifi cache without root?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Connect your phone into fastboot mode and type fastboot erase cache
Sent from my HTC One using xda app-developers app

Just solved, the problem was the Wi-Fi protection. It seems to not connect on router with Wep, in Wpa everything works like a charm.

gezzy said:
Just solved, the problem was the Wi-Fi protection. It seems to not connect on router with Wep, in Wpa everything works like a charm.
Click to expand...
Click to collapse
Yep, alot of firmware versions do have issues with WEP encrypted WiFi networks.
WPA is the way to go.

Try4Ce said:
Yep, alot of firmware versions do have issues with WEP encrypted WiFi networks.
WPA is the way to go.
Click to expand...
Click to collapse
Good to know. I never knew about this problem...

Tried again with my router (Netgear DG834G v3), and my One won't connect in Wep neither in wpa. This morning i have tried with another router (an HTC One used like hotspot) and it was ok.
Now I've tried with that other router in wep, and it connects too. Before the update everything was ok with the netgear...someone can help me?

gezzy said:
Tried again with my router (Netgear DG834G v3), and my One won't connect in Wep neither in wpa. This morning i have tried with another router (an HTC One used like hotspot) and it was ok.
Now I've tried with that other router in wep, and it connects too. Before the update everything was ok with the netgear...someone can help me?
Click to expand...
Click to collapse
I am also having problems connecting to a Netgear router with WPA security after the update to 4.4.2 (ARHD 51), anybody have an idea what could be causing it? I could connect fine before upgrading to 4.4.2

You try this:
Change the device name under Bluetooth, restart device and connect to WiFi router again.

Sorry guys, I found solution 3 days ago, but didn't post it thinking I was the only with this problem. To solve it, go in settings, Wi-Fi, click on three dots up on the right, advanced and then mark the last voice in the menu (in italian I nave "IP automatico DLNA", and I think in english is " IP automatic DLNA"). It turn works in Wep, wpa, wpa2...everything)

Previously saved Wifi's not connecting after 4.4.2 update
gezzy said:
Sorry guys, I found solution 3 days ago, but didn't post it thinking I was the only with this problem. To solve it, go in settings, Wi-Fi, click on three dots up on the right, advanced and then mark the last voice in the menu (in italian I nave "IP automatico DLNA", and I think in english is " IP automatic DLNA"). It turn works in Wep, wpa, wpa2...everything)
Click to expand...
Click to collapse
I also face the same problem. I tried the above said method as well. But dint work. It seems that the problem is with only those saved networks before update. Can someone help me with this. Thanks

Hey there,
I seem to having the same problem. After updating my HTC one to android 4.4.2 I cannot connect to my WIFI anymore. The wifi is connecting and then nothing happens anymore. Can anybody help me with this
Thank you!

1. go to your router setting>> wireless setting>> disable the password required.
2. connect to your home WiFi from your device, see if connected (hope it does)
3. go to your router setting>> wireless setting>> enable password required (WPA/2)
4. connect to your home WiFi from your device with the new password.
It works for me, hope i helped.

To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.

zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
IT WORKS FOR ME!! I just had to register here to say thanks, but this really works for me. Was using my room wifi running WEP, after a 300+mb 4.4.2 update to my HTC One, it just kept hopping between scanning and connecting and scanning.....was frustrated with it. I tried with another router, running WEP too and going out the same internet pipeline and it worked, just not my room router.
tried manually inputting mac address at my room router but didn't work, turn off/on multiple times but nope, was wondering if router problem or phone problem.
but then i change the displayed device name from Android_524b to HTC One case sensitive and voilah, it immediately worked, pick up the nice beloved wireless signal on the notice bar, and everything back to normal.....
no hard reset, no router re programming, no tearing the whole house to reprogram every darn piece of equipment. thank you so much
(btw, my router is a super old netgear g connection 2.4ghz adsl modem router. tried the frequency band changing to 2.4ghz but had no effect earlier)

zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
It works like a magic!
Thank you very much.

no luck for me
twz91 said:
It works like a magic!
Thank you very much.
Click to expand...
Click to collapse
I've tried all suggestions in all of the forums that list a fix for my wifi problem and still no luck. still waiting on htc support to get back with me

Thanksssss!!!!!!!!!!!
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
thank you very very very very very much !!!!!! me also register an account to thank you.