Right well the story goes, i got hit by a car 2 days ago and my galaxy note screen is smashed, the screen is completely black and unresponsive to touch i think ( as the menu and the back button light up when i press the home button. I cant seem to unlock the phone. Also when connecting to Kies it just stay on "connecting" but never actually connects, there's pictures and music and important work docs on there, especially all my contacts.
So is there any way i can get onto the phone and access all the data and get it ?
* The phone is in camera mode for some reasons when it connects via USB*
mckennal05 said:
Right well the story goes, i got hit by a car 2 days ago and my galaxy note screen is smashed, the screen is completely black and unresponsive to touch i think ( as the menu and the back button light up when i press the home button. I cant seem to unlock the phone. Also when connecting to Kies it just stay on "connecting" but never actually connects, there's pictures and music and important work docs on there, especially all my contacts.
So is there any way i can get onto the phone and access all the data and get it ?
* The phone is in camera mode for some reasons when it connects via USB*
Click to expand...
Click to collapse
My suggestion would be to reboot to recovery and try to mount storage from there using hardware keys to navigate. This is risky though seeing as how you can't see what is on the screen but if you know the exact version of CWM it shouldn't be too hard to do, especially if you can get someone else to guide you through using their device as a reference point.
Related
Hi everyone,
My HTC Touch Diamond phone appears to be stuck on the TouchFlo screen. I can use the hard-buttons to move around the screen and do the essentials, but I somehow cannot use the touch-screen at all.
Strange thing however is that while I am in certain screens (ie: Call History), whenever I touch the screen, I can see the OK button in the top-right corner show up and go away whenever I remove my finger from the screen.
I've attempted several soft resets and removed the battery for a few minutes, yet still at no avail. Anyone have a clue what could be wrong? I am desperate and don't want to do a hard-reset and lose all my data and settings.
Looking forward to your suggestions!
nobody any ideas?
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
wizardlizard111 said:
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
Click to expand...
Click to collapse
It may or may not help but a shortcut to align screen is to hold Enter/Action and press Volume Up.
I only know this because my friend is looking for a way to disable this combo for gaming purposes.
The symptoms sounds like you have installed SensorLock.
When i have it activated i can press the hardbuttons and the upper right corner of the screen.
Try flip your phone and see if it unlocks?
All great suggestions guys! Especially the Enter + VolUp was the one I wouldve wanted to try! In the end, I decided to go to HTC Support and they checked the device. Turned out it was a hardware problem: the connector was loose! After pressing a bit around the lower edge of the screen, the connector worked properly again!
Thanks again for the help guys!
Hi Guys,
I have a frustrating situation whereby my Galaxy Note powers on but the screen appears to be in permanent sleep mode - I get nothing but black on the screen.
You can here the Samsung chime as the phone powers up, I can adjust the volume button and hear audible tones. I can also call the mobile from another phone so the underlying phone/OS is working fine.
I can also connect the device via Kies USB and copy images/music with no issues.
I have tried removing the battery and replacing, I have also tried giving the device a full charge however I still get nothing on the screen.
Does anyone know if it's possible to perform some kind of hardware reset to get the screen to power back on? If not I guess i'll need to return the unit
p.s. Stock Galaxy Note
Thanks v much
Jeremy
Same problem for me , i have test many ROM and kernel but i still get the black screen. it's generally when i haven't use my phone during a couple hours.
Same issue here. The screen remains black and not responsive to front button or power button. I still am able to hear notifications (e.g. calendar reminders, plug in power, etc.).
Long press of power button to reboot is the only solution I have found in order to clear.
First occurrence yesterday after owning note for 1 month.
Second occurrence today.
Stock device. No root. KL7.
No newly installed apps prior to first occurrence. I will cross-check to see if any apps updated yesterday.
I have also disabled Green Power.
guys i have been owning note since past 45 days
and suddenly i faced the same problem today
when phone is in sleep and i receive a notification and press the home button
to wake the phone
i see only a black screen with a minute pink dot at top right
and the phone wont respond
however pressing the power button it brings the menu to switch and etc
so i can select power off and then again switch on the phone
guys this is frustrating
please help
Hi all.
My note was replaced yesterday.screen now turns on fine however I'm greeted with a lively green hue and banding! Ha
Sent from my GT-N7000 using XDA App
I decided to try and upgrade my galaxy tab 1010 to Gingerbread in the hopes that it would fix a problem which is that whenever I click on the power button to open my tablet (not to turn it on but just to resume from sleep or whatever), the screen lights up black and the bottom lights are on but it takes countless retries to get the thing to actually appear or it just stays black. Even a restart is not enough at times. This is causing me problems with updating because to make a CWM backup for example, it has to boot into the menu which I can no longer see after it shuts off. Sometimes it works fine, other times I give up trying to get the main screen to show up. I can click on the buttons at the bottom and get the vibration feedback and can also hear the audio going up/down when I click the volume buttons but often the screen will stay black.
The 2nd problem is that although I have Kies installed, every time I connect my device to my laptop (Windows 7), the laptop will install drivers for it separately. This is a problem because in Odin for example when I try to flash CWM on to there, after I've flashed it, it will turn off in order to reboot meaning that it disconnects from the laptop and when it boots back up, the laptop does not recognize. So to fix that 2nd problem, I need a way to install drivers on there so that my laptop always recognizes it rather than installing every time.
Thanks for any help....the black screen thing is really frustrating me and I've done some searches where others have black screen problems but their are usually different and the device won't come on at all in those cases rather than come on sometimes and not come on other times unless I try several times.
Good news is that I managed to upgrade to gingerbread with the root and it was working...Odin did the trick though still can't get anything going on Superoneclick on my Galaxy Player because it's not recognized when in USB debugging mode. Upgrading did fix the problem of the screen not coming on and staying black.
Bad news....installed bloatware removal tool, removed a few apps which I was sure were non-essentials (Samsung movie guide, visit Britain, couple more like that)....and it seems to have hard bricked. I found this tutorial on hard-unbricking but it's for the p1000, dunno if it would apply to the p1010: http://forum.xda-developers.com/showthread.php?t=1312391
So gonna either try that or since this thing isn't under warranty anymore, I have to find somewhere in Mississauga Canada which will do a hard unbrick on this.
I have a Xiaomi Redmi Note 4X, which I started using around March. Lately, I have been facing an issue which has left me troubled a lot. My Note 4X seems to be in a bootloop.
Around two weeks ago, I was casually using my phone in college. I had put around 25 apps on download from Google playstore. Alongside, whatsapp was running. I usually take pics of my lectures, so when the teacher had written on the board, and was about to erase, I quickly attempted to go to the home screen, by clicking the home button ( middle button), so I could launch the camera app, and take the pic. But, the phone didn't go to the home screen, and stayed at the app being used. However clicking on the recent apps (the left button), the two running apps showed. However, as I didn't have much time, I did what came in my mind. Reboot the phone. Unfortunately, as soon as it booted back, the screen remained black.
Its been like this for two weeks now. Whenever I turn it on, It will show the Mi logo, then the Android logo simultaneously below it ( Like usual when it boots), but after that, the screen goes black. Touching the three buttons at the bottom of the phone make the back-lit underneath light up along with a vibration(Like usual). Clicking the touchscreen gives a vibration. If a sim card is put inside, and a call made to the inserted sim card's phone number, the phone starts ringing as usual, however, still with a black screen. Another major issue I experience other than the black screen, is that the top right of the phone becomes really really hot as time progresses( within minutes)(This never happened before), and the battery drains really fast too. I get freaked out because of this( I think it might explode or catch fire), so I quickly turn off the device, after some tinkering.
I have been trying to find a solution since the past two weeks. Hard pressing the Volume Up+ Start button takes me into MiRecovery 3.0, which offers 3 options, 1.Reboot, 2. Wipe Data, 3. Connect To MiSuite. Going into 2 gives the option " Wipe All data" only, and 3 is seemingly useless the MiSuite doesn't support new versions of Android. Hard pressing the Volume Down+Start button takes me to FastBoot. It should be noted, that in both MiRecovery 3.0, and Fastboot, the phone doesn't warm up really fast, as it does when booted normally, and rather remains cool even if left for quite sometime in these modes (approx 30 minutes atleast).
The main thing I'm trying to achieve is to backup the data on my phone, mainly the photos (lecture notes), and whatsapp data. The rest of the app-data isn't that much important, albeit if also savable, it would be a bonus.
I haven't tried flashing any ROMs, recovery, or anything else, as I'm afraid the data may be erased, and as I have never done anything like this before. Also, my phone isn't rooted, as I didn't feel the need for it to be.
Help is highly appreciated. I hope to be able to safely extract my data, and be able to start using my phone again.
Thanks to advance to all those who reply.
Guys?
:/
Try Redmi NOTE 4X forum.
I Have the same problem,
I Have the same problem, did you solve the issue?
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
k3dar7 said:
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
Click to expand...
Click to collapse
Thanks for your help, unfortunately none of this work. I've tried adb device and nothing is seen, fastboot reboot neither. I'll send it to repair now.
Suffering the same problem.
Eluc said:
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
Click to expand...
Click to collapse
I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.
My wife's phone also has had this exact same problem.
I have tried all the tricks mentioned above including ADB mode (it could not find the phone).
The phone is supposed to be under warranty. So I took it back to the place of purchase.
However, the phone has a tiny crack in the corner of the screen which my wife and I were not aware of. So Nokia have indicated that unless I get the crack fixed, the warranty is voided and they will not fix the boot problem.
Because the broken crack is not covered by warranty, Nokia want $270 for a new screen before they will look at the software problem caused by the pie update.
I took it to a third party repair shop to see if there is a cheaper option. They cannot fix it either.
So the 5 month old Nokia phone is now useless.
But if anyone can comes across a solution for this, can they please post it here.
Thanks.
Same here. I told the guy on the phone about the crack. But he told me it should not be a problem. Now I got an email that I needed to pay 185 euro's to repair the screen.
Because of their FW-update, my phone became unuseful.
When I get it back (not repaired) I will try a OST on it.
I solved my issue via this procedure:
https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
I solved it via drivers: https://github.com/StollD/nokia-driver-installer/raw/master/out/Phone_Nokia_USB_Driver_v1.4.0.exe
WTF Finally I fix it!!!
Pibroens said:
I solved my issue via this procedure:
before, i can't got the phone connect to the pc.
So every way have failed...
After install the driver he supply,I still cant.. but!
I keep connect it,and press the power,volume up down all three button.
After it power on again pc find the phone. And i use the way he supply.
Click to expand...
Click to collapse
My Nokia 7 Plus got stuck in download mode after accidently pressing all buttons simu
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
---------- Post added at 05:50 PM ---------- Previous post was at 05:23 PM ----------
leahcimewol said:
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
Click to expand...
Click to collapse
So it worked, I have my phone back! Thank you so much for this solution!
Sadly my SD card was wiped too!!!!! super pissed off about this, many photos and notes and other files that I will never get back unless if I recall I may have made a manual backup of at least some of the earlier stuff I put on here a few months back on my pc?
Nokia will be hearing from me for sure!!!!! I want a 50% refund for messing with my life and my time. How can they send an update that essentially breaks a phone for a bit!???!!!!!!