[Q] Atrix HD suddenly cannot send MMS - Motorola Atrix HD

Suddenly, on or after Sept. 14th, I can no longer send MMS messages (texts with pics). I recently performed the Motorola/ATT software upgrade, but cannot say that they are related issues. I operate almost exclusively on Edge (Blue "E", five bars"). Nothing faster anywhere close to test with. I do have wifi, but they wont send that way either.
When I try to send an MMS, it shows a green arrow below the picture for about a half hour. Then I get a "message not sent" notification, and a red "X" next to the picture. Last week, I was sending MMS with impunity. Today, after an hour on the phone with ATT, nothing. He wants me to take the phone back to ATT so they can "remove the battery for me". I tried to explain to him that the battery does not come out on the HD, but I am pretty sure he thought he was simply talking to some dumb mountain man from Kentuuuucky. He said there was nothing more he could do unless I removed the battery...
Any suggestions as to why I can't send pics anymore? I've tried several images (largest about 77kb) and numerous friends numbers. No problem receiving them, just nothing going out. Multiple reboots. Everything else on the phone is nominal.
Thanks!
CG

Can you take a screenshot of your APN Settings? Maybe try to reset those to default afterwards.
Sent from my MB886 using xda app-developers app

Check your apn and turn off wifi + smart actions.
Sent from my MB886 using xda premium

Wifi on or off, does not make any difference to the MMS issue.
My APNs only show ATT PTA. All the selections deeper in are grayed out...
Ummm, how do I turn off Smart Actions?
Thanks, y'all...
CG

Open Smart Actions.
If any say Active, click them and I the top right corner there will be a on/off toggle.
If they say Ready then they're not on so no need to turn them off
Sent from my MB886 using xda app-developers app

If I have battery extender going while trying to send mms, it fails due to background data limitation. Just putting it out there.
Sent from my MB886 using xda premium

Solved.....?
Follow up. Went without ability to send MMS for about ten days. The other morning I had an opportunity to travel about sixty miles from my home, into another Edge network I guess, and the phone worked perfectly. Drove all over the region, in and out of E and 4G, and sent MMS to everyone. As I got back close to home, it quit working again. In fact, during one test, I drove just a few miles and it started to fail. Drove back out of that "blackout area" and it worked. Drove back in, fail. Curiously, a friend I was experimenting with also could not send MMS from the "hole". Outage? But, by the time I got back home, it was working. Continues to work.
Could taking the phone out of a certain area and back in cause something to reset? Of course, ATT took credit for it by saying something to that effect. There still seemed to be a region near my home that will not allow MMS to be sent. Going to go back there today and do another test. Nevertheless, the phone is working again.....
CG

Related

Text message received 30 min after i sent it...

The problem is currently have is that some of my texts that I send will not be received by the other phone until after about 30 minutes...
It clearly shows on my captivate that it's sent. But the person receiving it gets it like 30 minutes later... This has occurred no matter what the carrier was.
Btw. I'm using the stock messaging application that comes on darky 10.1.
The only thing that I can think of is that I usually have my data network mode deactivated(to save battery) which makes my signal bar turn white(instead of green)...
Is not having h/3g have to do with sending messages? Or just flash again?
Any solutions? Please help...
Sent from my Galaxy S captivate
try turning on data and send it again.
Yeah that works... but it also sometimes work without it on...
Turning data off saves so much battery life so thats why im trying to find a way to have it off
Sent from my Galaxy S captivate
Did someone mess up your flashmob?

[Q] No cellular data

My first day with the Droid bionic... it's my first non-Samsung Android phone, so I'm not sure what to think.
In the midst of trying to figure it out and get it all setup (rooted, Titanium Backup restore, apps only), and my data drops out. Apparently for good.
I had solid 4G data when I first opened up the phone this afternoon. I ran some speed tests and switched to WiFi. I left the house a bit later and realized I couldn't open a webpage. I noticed the WiFi was still on, so I shut it off, but the cellular data never came back.
Tried putting it in airplane mode and back, rebooted (several times), tried the data toggle on the power control widget, I even forced the phone into CDMA only mode (and back).
I'm stumped. Has anyone else seen this? Is there any kind of possibility that restoring apps or rooting could have anything to do with it? I have not seen this problem over many a ROM on the Vibrant, and then the Droid Charge. I even loaded a GB ROM on the Charge and restored all my apps without issue.
Any help would be appreciated. I'd really not like to have to wipe the phone and start over.
I had something similar happen although I'm not rooted yet. For 3 days I was golden. Then I installed switchpro widget to see how the 3G/4G toggle worked with the Bionic and it made my mobile connectivity wonky. I uninstalled it. It still is wonky today.
LTE is there then goes away a reboot corrects it until it goes away. 3G is exactly the same. Turn on WIFI and the LTE disappears. It's supposed to stay up just turn white like it did for 3 days prior to installing then uninstalling switchpro. It could just be coincidence with the switchpro thing idk. I'm not all that knowledgeable with APN's, but after some research somehow I believe mine got mixed up via switchpro. Getting a new Bionic tomorrow.
Well, no data at all. If I'm outof wifi area, I have no data access. Only phone calls and text.
Sent from my Android using Tapatalk
Flapjack said:
Well, no data at all. If I'm outof wifi area, I have no data access. Only phone calls and text.
Sent from my Android using Tapatalk
Click to expand...
Click to collapse
I'd get another one then. Or if you don't want to do that get a different brand
I think I'll just try a hard reset. I'm sure it was something I did with Titanium backup... I'll just have to figure out what.
Or you could try a factory reset to see if that solves it
EDIT: I see you thought of that 1st
Something similar happened to me. The only way I could fix it was by restarting the phone until the data crashed again. I solved this problem (or I think I did, still testing it) by removing all my widgets. I have a strong suspicion it was a widget doing this (specifically the AIX weather widget, but I am not sure yet).
So, I suggest that you remove all of your widgets and restart your phone and see what happens.
The hard reset did the trick. I think maybe it was me restoring the [SMS/.../APN] setting (can't remember the middle setting) in TB. I didn't do it this time and all seems well. It was green, so I thought 'why not'.
I'll see how it goes from here on out.
I'm thinking its got to be something related to wifi. every time I disconnect from wifi I can't connect to data unless I reset my phone.
Sent from my DROID BIONIC using XDA App
Flapjack said:
The hard reset did the trick. I think maybe it was me restoring the [SMS/.../APN] setting (can't remember the middle setting) in TB. I didn't do it this time and all seems well. It was green, so I thought 'why not'.
I'll see how it goes from here on out.
Click to expand...
Click to collapse
Glad to hear that. Factory reset did not fix it for me. Will have a new tomorrow
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium

Nightly resets

My vivid is resetting itself every night (bright white screen wakes me up). It is fine during the day but at least one a night (while charging) it resets. I sent logs to HTC and opened ticket but they don't have anything. I looked through the logs and found that battery temperature alarms with the battery reaching 235 and then slowly coming down to 226, then fatal reset with call alarm type 0 func alarm_triggered+0x0/0xa8, 132160779490000000000 then charm_efffatal: charm got errfatal interrupt
Anybody else see this? Should I exchange the phone?
I would, I very rarely get a reset, maybe once a week?
Sent from my HTC Vivid via Tapatalk
where do you view logs? Mine has reset ~3times yesterday, and about once a day otherwise. NOT STOKED.
boardsportsrule said:
where do you view logs? Mine has reset ~3times yesterday, and about once a day otherwise. NOT STOKED.
Click to expand...
Click to collapse
I looked at the Tell HTC alert which gives you the options to send the log to them and to preview it before you send. You can also get alogcat from market to see (its a very long text file).
Scrog said:
I looked at the Tell HTC alert which gives you the options to send the log to them and to preview it before you send. You can also get alogcat from market to see (its a very long text file).
Click to expand...
Click to collapse
I just saw this thread about 20 minutes ago, and thought this hasn't happened to me, but then my phone had an abnormal reset about 5 minutes ago. I was checking out best buys add , so using the flash pretty heavily, I noticed my phone actually got hotter than it ever had before, but I have had other HTC phones get hotter, so idk...
It did the send report, but I didn't realize that we could see it before we send it, anyway we can see it after we send it?
Oh yeah, for some reason,before it did this the browser kept randomly turning off, taking me to the home screen...did it while I was just reading the threads on xda... Then poof...
First real issue I have had with the phone
happened to me today while i was driving. The first time it happened. I wouldn't have known if it didn't notify me about the reset.
Last night it got up to 259 and slowly came down to 226, then fatal error and reset. I don't know how to read the report to htc after you close the Tell HTC app.
Reset Happened to Me
I had been using Backcountry Navigator and the Camera app while hiking. I had been running both about an hour and a half, switching between the mapping app and the camera. Poof! Shut down. I can't speak to the temperature issue, but I have a case on the Vivid that might keep heat in and prevent me from feeling it. It came back up and asked if I wanted to send the error log to HTC. I did. it will be interesting to see if this gets fixed in an update.
this may be off subject...but browser seams to crash often...is this common on android phones...one moment I'm surfing then poof, browser disappears without warning and I'm back on the home screen.
When my phone crashed, it was after a couple of these browser poofs...I noticed it stops for some time if I delete the cookies, catch, etc...
Had the same issue a few times myself.
Sent from my HTC PH39100 using xda premium
I got a new battery from HTC last week and that seems to have fixed the problem. No resets since.

Can't reconnect to 4G after disabling it on my Bionic with ICS

I have a Bionic that i just put ICS on. 4G was killing my battery so i used *#*#4346#*#* to put it in CDMA auto. Now it won't let me revert back to LTE/cdma/evdo. I choose that setting and it automatically changes it back to CDMD auto. I haven't seen 4G since i did this. Please help! My wifes phone gets 4g service, so i know the service isn't down.
sweetchuck08 said:
I have a Bionic that i just put ICS on. 4G was killing my battery so i used *#*#4346#*#* to put it in CDMA auto. Now it won't let me revert back to LTE/cdma/evdo. I choose that setting and it automatically changes it back to CDMD auto. I haven't seen 4G since i did this. Please help! My wifes phone gets 4g service, so i know the service isn't down.
Click to expand...
Click to collapse
Mine did the same thing. I got mine back somehow. If I recall, I set it to the original setting again. After that I turned off data, and turned off the radio all together. Rebooted and it worked. I made a thread about this in the general section but 200 views later no response.
I had to do a factory reset to get mine back.
Been too scared to turn off 4g since.
I've heard of people having similar issues and were able to solve it by turning off the phone, removing the SIM card and powering it back on, then turning it off again re-inserting the SIM and then turning it back on. Not sure if it will help in your situation, but it's worth a try before a FDR.
Same here. Been too afraid to change it again.
Sent from my DROID BIONIC using xda app-developers app
Weird. I'm on leak 6.7.230 and it happily toggles between 3G and 3G+4G through that menu.
possible solution
I know I'm late to the party here, but i wanted to add my 2 cents, as i just got a Bionic and had this problem.
I used the LTE on/off app to turn the 4g off to save battery. When i wanted 4G back, it would not come back. I tried restarting, pulling the battery with the phone on, booting with no sim, etc. Nothing worked. Setting the phone to 4g would cause it to lose all data connections. The 3G would always stay on for about 20 secs, before dropping.
Finally, after a restart with, i went to the *#*#4346#*#* screen, set it to 4G, and pulled the battery before the data dropped (i already had the phone case open so a battery pull could be performed quickly. I then let the phone sit for a good 5+ minutes without a battery in it, and when i finally booted back up the 4G was there.
Now i don't know if this was a coincidence or not (i'm not going to try to replicate it, i'm leaving well-enough alone), but i wanted to share my experience b/c this thread was one of the top hits on Google for this specific problem. So hopefully this will help someone out.

SMS Sends Twice

Hi;
I've got a strange problem where if I send an SMS to one particular contact in my phonebook, it will send the message to them twice. It isn't every message, but every 1 in 5 (sometimes its every other message) will send twice (on rare occasions three times). I've only had the phone for about 2 weeks but it's been happening since day one.
I've deleted the contact & readded but same thing happens. Tried changing format to +44 rather than 0... There's no duplicate contacts in play either. It's only this one contact that it happens to, and is fine if I use something like Whatsapp. But Whatsapp isn't causing the issue as it doesn't affect any other contacts.
I don't have any other SMS tools installed, just the stock.
Has anybody got any ideas? I've not done anything to the phone, not rooted or anything, everything is stock.
Thanks!
Maybe your service provider?
Sent from my C6603 using xda premium
Both phones are Vodafone and are contracted to myself.
Issue is only from mine to theirs, I can text other Vodafone users with no issue
I'll get in touch with Vodafone & see what they can do. Probably send me a replacement SIM or something
I get that too but not just one contact.
So I found out that if you click the "send" button too many times it will auto send twice. Try hitting it once from now on.
Sent from my C6603 using xda premium
I get what you're saying, but I do only press it once as far as I'm aware. I could accept a now and then, but it seems more often than not!
I've tried to replicate it and go mad whacking send to other contacts but it doesn't happen. Just this one particular one. Strange.
wragg1 said:
I get what you're saying, but I do only press it once as far as I'm aware. I could accept a now and then, but it seems more often than not!
I've tried to replicate it and go mad whacking send to other contacts but it doesn't happen. Just this one particular one. Strange.
Click to expand...
Click to collapse
It's a problem with your carrier, I have the same thing happening, but only at random times not constantly.Try using another sim for 2 hours see if problem still persists, else clear settings on Text app. Or reinstall it, if you're using i1 Or aosp messaging app, revert to stock.

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