Related
Just thought I would give a mention for anyone who has purchased from Tesco Direct and is having issues.
If you need to exchange your Nexus 7 for whatever reason, they have a courier swap out service next day.
Had absolutely no hassles or quarms about it.
Lets hope the next one has a firm screen.
Arthur Hucksake said:
Just thought I would give a mention for anyone who has purchased from Tesco Direct and is having issues.
If you need to exchange your Nexus 7 for whatever reason, they have a courier swap out service next day.
Had absolutely no hassles or quarms about it.
Lets hope the next one has a firm screen.
Click to expand...
Click to collapse
I picked mine up from Tesco yesterday and I am seeing / feeling no problems with my screen!
What did you find wrong with your screen? Where was it unfirm?
Sent from my Nexus 7 using Tapatalk 2
StuMcBill said:
I picked mine up from Tesco yesterday and I am seeing / feeling no problems with my screen!
What did you find wrong with your screen? Where was it unfirm?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yeah, was very spongy on the left side. Bit too much for comfort. Could only see it getting worse.
I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?
Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app
Not me... But if it bugs you, you can request for a replacement.
Sent from my Nexus 4
soulz said:
Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app
soulz said:
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah saw those at eBay.
Damn should've bought a N4 + bumper to sell on eBay....
indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
indianevodriver said:
I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?
Click to expand...
Click to collapse
My N4 doesn't have this issue.
Get an RMA.
I would defiantly get a replacement... looks like someone dropped it!
You can ask Google to let you keep the device until a replacement arrives.
soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
My fault... I wasn't trying to be rude either, even though I was.
I'm just a bit dumbfounded by everyone's reaction to devices having issues right out of the box. It is sad when a device is so in demand that customers become accustom to issues.
I hope that Google can resolve this issue quickly.
soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
Click to expand...
Click to collapse
I just called Google and they're issuing me a replacement. The only downside is there's going to be a Nexus 4 hold charge on my credit card.
That aside the procedure is they're going to sent me a device and I'll suppose to return my device when i received it.
Lol, people can easily abuse the RMA by RMA a issue-free Nexus 4 device and selling it/get another.
----
Great when trying to process my RMA I get an error
"You are trying to change the Google account used for this transaction. Please sign out and retry the transaction without changing the account."
intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
Click to expand...
Click to collapse
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Click to expand...
Click to collapse
I would call again and ask for RMA. My progress is going through and others are as well.
Example: http://forum.xda-developers.com/showthread.php?t=2007037
Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Click to expand...
Click to collapse
I was able to order an RMA yesterday... lol
Try tu push it in, maybe it just snapped off
AntonJart said:
Try tu push it in, maybe it just snapped off
Click to expand...
Click to collapse
That isn't an option. If you look at the pictures I posted, the plastic next to the volume rocker is actually pushed out about 1mm. If it was still sitting flush with the bezel then I would probably could have just pushed it in.
I wonder what would happen if I kept this RMA phone lol. 299$ no shipping hmm not bad deal.
Sent from my Nexus 4 using xda app-developers app
Old defect nexus 4 gets remotely deactivated when you start using new phone. It is specially mentioned on Google support website that Google may deactivate defective/stolen phones remotely.
But this can't be true until someone take a risk of 350 bucks and blacklist their own Google account. Mind you Google orders are with Google account, if we don't follow their rules we maybe forced to give them up.
Sent from my Nexus 4
O **** i see it in the picture. Return it!!!! I gotta go check my nexus for the gap right now!
Got this tablet yesterday for x mas and all ready noticing the screen lift on the left hand side. I can get my nail between the Bessel and screen. It is within warranty for the store return, do u guys suggest returning it? Will it get worst?
Why wouldn't you return it? If it started to lift now it will only get worse. Take it back.
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
Why wouldn't you return it? If it started to lift now it will only get worse. Take it back.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Yeh cheers, guess i jus don't want to as it is my new toy and getting a new one means wait in till I return it till I can play with it more and enjoy in it but your right it'll get worst and niggle away at me. Ah well, thanks for the reply
NP and yeah its hard to put it down but you will thank yourself in the long run. Its a great device and for the price you can't beat it.I got mine as an early Xmas gift from my wife. I use it all the time now and my phone is just doing tethering duty.
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
NP and yeah its hard to put it down but you will thank yourself in the long run. Its a great device and for the price you can't beat it.I got mine as an early Xmas gift from my wife. I use it all the time now and my phone is just doing tethering duty.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Couldn't agree more, my galaxy note has been retired to backup device, luv the tablet, a wee bit disheartening about the screen but that should be fixed soon.
Mine also has screen lift issues. I got mine from Walmart and bought their two year warranty (got 10% off my purchase so it was like buying it from anywhere else) so I'll just keep using it until it gets real bad and then get a replacement.
Sent from my Nexus 7 using xda premium
I had some screen lift but pulled off the back tightened some screws took a whole 2 minutes and no screen lift now just don't tell Asus or Google you pulled off the back
Sent from my Nexus 7 using Tapatalk 2
I had this issue on my nexus 7 aswell Now I want a new nexus so can you tell me the best batch number with no screen lift problem. And is this problem is there in the 32 gb model ? Currently I am having the 16 gb one
Sent from my GT-I9100 using xda premium
Mebin Robin said:
I had this issue on my nexus 7 aswell Now I want a new nexus so can you tell me the best batch number with no screen lift problem. And is this problem is there in the 32 gb model ? Currently I am having the 16 gb one
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Dunno on the batch no but my nexus with the problem is 32 gigs
I bought the nexus at launch and went through three devices with such bad screen lift I could fit a dime under them. Gave up and decided to wait until Christmas - the one I just got is much better but the left side still is flush with the bevel. I'm just gonna keep it, I'm sick of returns. Last Asus tablet I'll ever buy that's for sure.
Sent from my Nexus 7 using Tapatalk HD
i have the nexus 7 32gb model i got for christmas and i noticed the left side the rim is almost flush with the bevel and the right isnt but it isn't really a problem for me you dont notice it, well at least i didnt until i read this lol
if you can put a nail between it then yeah you really need to return it, my problem comes and goes as it seems a bit...."moody".
I have a few friends with 16 and 32gb nexi and they haven't had the problem. I bought the first batch of 8gb ones
This issue has been going on since the tablet came out. It's really sad to see that asus hasn't fixed it yet. I'll be waiting until someone else makes a nexus tablet, i'm done with asus. They are dead to me
Thanks man works charm
Sent from my Nexus 7 using xda premium
Dark Jedi said:
Why wouldn't you return it? If it started to lift now it will only get worse. Take it back.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
For the record, I have a day 1 Nexus 7 with some minor screen lift that has not gotten worse at all. Some spongyness on one tiny part of the screen and that's it.
It's up to you Op. If minor screen lift is the only issue with the device you could always run the risk of replacing it with a device with more issues. If it bothers you enough, definitely try and get a device that is perfect. But if you only noticed the screen lift with a microscope due to the nuttiness that is these forums, you might be OK with what you have.
Sent from my Nexus 7 using Tapatalk HD
Just took the back plate off, and tightened the screws on the left side. No more screen lift,. carefully put cover plate back on , and I'm happy I did it.
Sent from my Nexus 7 using Xparent ICS Tapatalk 2
Nospin said:
For the record, I have a day 1 Nexus 7 with some minor screen lift that has not gotten worse at all. Some spongyness on one tiny part of the screen and that's it.
It's up to you Op. If minor screen lift is the only issue with the device you could always run the risk of replacing it with a device with more issues. If it bothers you enough, definitely try and get a device that is perfect. But if you only noticed the screen lift with a microscope due to the nuttiness that is these forums, you might be OK with what you have.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Ur quite right, I got an xperia play last year that after an hour using touch screen would muck up, spent a month replacing it and wait in for a return on it only to find its really a problem with xperia play in general, and I would b running the risk of a worst one, it does annoy me tho but it is only an ocd way, I'm sure it wouldn't get worst as its not so much the screen lift in from the unit but the unit rising above the left side of the bezel. I'm pass in the shop in a few days anyway, might try one return, if it has the same problem just stick with it as I don't want to spend another month with the hastle of returns, and I do have the years warranty with it anyway but I do think I've a point that I could return it and get something worst,
Well, you can try this if you want, it worked for me.
I say break it send it in and get a new one
You could have used the search function, found one of the myriad of threads that discuss the **** out of this issue and posted in that rather that clutter the forums with conversation that has been talked about before.
I always thought that one of the rules here on XDA is search first before making a new thread.
Little bug bear of mine wading through threads that have been done to death!
From my Nexus 7
yea so none of the touch screen works people are tellin me it's gonna be 200 to fix so i might just buy a new one of wait till the google i/o just to see whats up . . it didn't fall too hard either though and i had a ringth slim case on it guess those don't really help all that much. using a backup iphone 3gs i.can't.live.like.this.
Oh man that sucks bro... I think slim plastic cases like that won't do anything if dropped... You needed some rubber.
Sent from my Nexus 4 using xda app-developers app
icecicle said:
yea so none of the touch screen works people are tellin me it's gonna be 200 to fix so i might just buy a new one of wait till the google i/o just to see whats up . . it didn't fall too hard either though and i had a ringth slim case on it guess those don't really help all that much. using a backup iphone 3gs i.can't.live.like.this.
Click to expand...
Click to collapse
I've been using the same case as you since December, and have indeed dropped the phone quite a few times. Fortunately, my screen survived. You got really unlucky there.
icecicle said:
yea so none of the touch screen works people are tellin me it's gonna be 200 to fix so i might just buy a new one of wait till the google i/o just to see whats up . . it didn't fall too hard either though and i had a ringth slim case on it guess those don't really help all that much. using a backup iphone 3gs i.can't.live.like.this.
Click to expand...
Click to collapse
LCD cracking is pure luck. It all depends on which part took the impact. Your phone will most likely survive if it falls flat on a flat surface. If the corner hits, it'll most likely break.
I have seen phones survive 6ft drop and also seen broken phones from a 1ft drop.
Sent from LG Google Nexus 4 using XDA Premium
It costs about $100 to replace the screen yourself, but its quite easy
Sent from my Nexus 4 using xda app-developers app
aanonymoushuman said:
It costs about $100 to replace the screen yourself, but its quite easy
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
yea i guess ill probably just end up doing that.
icecicle said:
yea i guess ill probably just end up doing that.
Click to expand...
Click to collapse
First open it up and disconnect-reconect the digitizer plug from the main board. Maybe it just moved a little after the crash.
But yeah, even if it works you still have cracked screen so you will still have to fix it anytime soon.
Sent from my Nexus 4 using Tapatalk 2
So I just got my phone back from LG after paying 140 and there's a yellow blob on the middle of the screen °facepalm° should I hit up Google for an RMA or call LG again I just don't wanna wait another 2 weeks man
Sent from my Nexus 4 using xda app-developers app
Those plastic slim cases will not protect your phone, at all. At most, they provide a grip to your phone and prevent scratches from everyday usage.
I would advise on getting a TPU case in the future.
icecicle said:
yea so none of the touch screen works people are tellin me it's gonna be 200 to fix so i might just buy a new one of wait till the google i/o just to see whats up . . it didn't fall too hard either though and i had a ringth slim case on it guess those don't really help all that much. using a backup iphone 3gs i.can't.live.like.this.
Click to expand...
Click to collapse
I broke mine like that, sent it to LG repair shop in Texas (have to contact them and get a return code first) and they ended up just giving me a replacement unit. Was nice cuz I ended up with a more solid phone, has the little nubs and all (it's a rev 10 though). Pretty much like getting a brand new phone and I was only charged like $160. Just make sure to back up your pics and stuff to your PC prior to sending it in, in case you get a new phone. I was quite happy.
Sent from my Nexus 4 using xda premium
JmPTaz09 said:
I broke mine like that, sent it to LG repair shop in Texas (have to contact them and get a return code first) and they ended up just giving me a replacement unit. Was nice cuz I ended up with a more solid phone, has the little nubs and all (it's a rev 10 though). Pretty much like getting a brand new phone and I was only charged like $160. Just make sure to back up your pics and stuff to your PC prior to sending it in, in case you get a new phone. I was quite happy.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yea I paid 140 and they sent me a replacement phone as well its just this replacement phone has a yellow tint blob in the middle of the screen now and I don't know the best way to go about it
Sent from my Nexus 4 using xda app-developers app
Dropped mine on concrete from my waist. But apparently the ditztronic case provides extremely good protection.
Hope you can get your replacement soon!
Sent from my Nexus 4 using xda premium
Please use the existing PARTS thread for further discussion.
And as always, please search for existing threads related to your topic for discusion.
Thank you,
JAB
thread closed
http://imgur.com/HxT2WTt
ouch my nexus7 it slid off my bed apparently. I didnt see how it fell, it was in a case but it didnt save it. I heard the thud, turned and feared the worse. it goes across the screen so its rather large.
its the 2012 32 gb version. Is it fixable??? most of the screen doesnt work, i can touch the notification area and it responds, but no where else, so it is basically inoperable. I google some stuff about replacing the digitizer or the screen? or both? how would i know what I need?
on another note, its the 2012 version and i could probably use an upgrade on the 2014 or whatever the new one is. But i definitely would like to repair this and get a new one. I hate having to let go of stuff like this and would like to repair it.
Check out on ebay you have to change the glass, digitizer and lcd (too risky to change the glass+digitizer) its fairly easy. You can check outr some teardown on google too and youtube. Good luck
Sent from my Nexus 7 using xda premium
My wife's n7 had a similar problem, but it's one of my children that stepped on it lol, it was going to cost £160 for Asus to fix it and the tablet only cost £200 brand new at the time so I just got some insurance on it from currys for £3 a month then got them to fix it lol
Sent from my HTC One using Tapatalk
robgee789 said:
My wife's n7 had a similar problem, but it's one of my children that stepped on it lol, it was going to cost £160 for Asus to fix it and the tablet only cost £200 brand new at the time so I just got some insurance on it from currys for £3 a month then got them to fix it lol
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
hmm thats a nice idea, i might find something like that locally here. well I ended up going on craigslist and looking at local ads of nexus 7, and I saw someone selling a nexus 7 16gb for $100. I emailed and asked if it was still available and how firm they were. They replied saying they can let it go for 80 if I come right now. I just returned about an hour ago with a 16gb nexus 7. I am currently in the process of rooting with a rom as my 32gb was. I still wanna fix my 32gb so I will try this idea or something similar.
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
Captain Sweatpants said:
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
hmm didnt even thnk about that.. hahaha
Captain Sweatpants said:
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
Then buy a nice thick rug for beside the bed :cyclops:
EpicNewb4g said:
hmm thats a nice idea, i might find something like that locally here. well I ended up going on craigslist and looking at local ads of nexus 7, and I saw someone selling a nexus 7 16gb for $100. I emailed and asked if it was still available and how firm they were. They replied saying they can let it go for 80 if I come right now. I just returned about an hour ago with a 16gb nexus 7. I am currently in the process of rooting with a rom as my 32gb was. I still wanna fix my 32gb so I will try this idea or something similar.
Click to expand...
Click to collapse
Check out square trade for a warranty as well. I've heard good things about them
So this would work with square trade? The idea of getting insurance on my nexus even though it is already broken?
Yeah if they don't ask to see it your fine
Sent from my HTC One using Tapatalk
So I wouldn't have to show a receipt or anything? I'll definitely look into it!
I didn't with currys mate but that was because it was less than a year old
Sent from my HTC One using Tapatalk
robgee789 said:
Yeah if they don't ask to see it your fine
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Or if they do ask to see it some quick changing of the screens and then back again
Sent from my C5303 using xda app-developers app
EpicNewb4g said:
http://imgur.com/HxT2WTt
ouch my nexus7 it slid off my bed apparently. I didnt see how it fell, it was in a case but it didnt save it. I heard the thud, turned and feared the worse. it goes across the screen so its rather large.
its the 2012 32 gb version. Is it fixable??? most of the screen doesnt work, i can touch the notification area and it responds, but no where else, so it is basically inoperable. I google some stuff about replacing the digitizer or the screen? or both? how would i know what I need?
on another note, its the 2012 version and i could probably use an upgrade on the 2014 or whatever the new one is. But i definitely would like to repair this and get a new one. I hate having to let go of stuff like this and would like to repair it.
Click to expand...
Click to collapse
hello this is a look at the French site and I've already ordered parts for my Nexus 7 is a reliable and serious site
http://www.micropuces.com/nexus-nexus-c-2612_1944_1773.html
No wonder why ins. premiums skyrocket...it's because people do this kind of stuff. This is ins. fraud...plain, simple, cut, & dried. I also believe this is against the TOS of this site. Do it the right way and purchase ins. before something happens to your device
ducylowycz said:
No wonder why ins. premiums skyrocket...it's because people do this kind of stuff. This is ins. fraud...plain, simple, cut, & dried. I also believe this is against the TOS of this site. Do it the right way and purchase ins. before something happens to your device
Click to expand...
Click to collapse
How is it fraud, I asked currys if they needed to see the tablet and they no because it was less than a year old they didn't ask if it had a broken screen and I've still got the insurance so there getting there money back anyway so think before accusing people of fraud
Sent from my HTC One using Tapatalk
Its fraud because it was suggested above that insurance gets placed on the device AFTER there has been damage to the device. It was suggested that the insurance company wouldn't verify the condition...it's exactly what it sounds like...fraud.
One of the mods removed these comments
Sent from my Nexus 7 using Tapatalk