droid 3 insurance replacement - Motorola Droid 3

Are they still giving droid 3 out for security replacements, or is it a different phone? My screen is flickering when keyboard is open, and several keys do not work
Sent from my DROID3 using xda app-developers app

I pay the higher insurance rate on Verizon's plan so I can get free on the spot (or one day rush) replacements for the technical flaws and had to get a replacement fone because I had worn through the coating in between the layers as well as worn through the ribbon cable that ties the 2 halves together resulting in my fone to restart when I slid my keyboard open.
Because it was a technical defect Verizon had to give me a replacement. It was a refurb from Verizon but I received a droid 3. Now if it is a, "I dropped it in the drink" insurance file I believe they go through a 3rd party company for replacements so their supply might be different.

Related

[Q] replacing glass (very unique question)

Good afternoon,
I dropped my bionic the other day shattering the glass. I don't have the 100 for insurance so I was looking for a quick way out till I replaced it.
Now, I know I can buy the glass/digitizer online, I even have the how-tos.
This is where my question gets unique. My coworker just out of the blue handed me his broken bionic. It was water damaged a few months ago.
Could I take the glass from this and put it on mine?? Or would it not work because of his damage? Could I rewire my good wires to his glass? I just figured free fix is better than sitting on a broken phone. Just don't know if it will work or not.
Ideas?
Sent from my XT875 using XDA
Well unless water penetrated the display (which, I think, I think, is a fairly well sealed unit) you should be able to use it. If your friend already gave it to you, just try it out
I mean, attempting to power on the unit with a potentially water logged display can't be any riskier than a cracked one imo
Sent from my SGH-I727R using XDA
The display on mine works great, just spiderwebbed glass. I would only really need the glass for it.
I am hoping it works, just don't want to waste (x) hours on my phone to have to turn around and take it apart again haha
Sent from my XT875 using XDA
Ohh ok, well, i'm certainly no expert on phone repair, I do know that the digitizer is a sealed unit, so, unless it stayed under water for a very very long time, I can't personally see why it wouldn't work for you
However, to be on the safe side and avoid wasting hours of your time (cause it does suck wasting time IMO) I'd hold up for a more experienced opinion.
sorry I couldn't be more assertive in my input
Sent from my SGH-I727R using XDA
Replacing the digitizer on the Bionic is incredibly simple, the only thing you need to be cardful with is removing the motherboard - be sure to pry the bottom away from teh LCD (small amount of weak adhesive there), because the digitizer cables (there are 2) run between the LCD and the board, so if you pull the LCD and the board out together, there's a pretty good chance of snapping those cables. Even easier than trying to swap digitizers is to just swap motherboards and LCDs. You might not even need to switch LCDs, but water isn't easy on them, so it's safe to assume that the water damaged one is trashed.
Anyway, all you need is a T4 screwdriver and about 15 minutes. The only other minor difficult area is the earpiece speaker area, but all in all, this is one of the simplest phones I've ever worked on.
Yeah it doesn't seem like a hard phone to work on. Just hope all the water damaged pieces work alright with this phone. I'll post up when I get home with results
Sent from my XT875 using XDA
Just google the ifixit for bionic its only 11 screws and 2 ribbon wires
I know how to do it. That's not what this thread is about. Haha.
The whole reason for this thread was would a digitizer from a water logged phone work as a suitable replacement for my screen.
Sent from my XT875 using XDA
Worked great, new screen is on, all the connections are solid!
Sent from my XT875 using XDA
Congrats
Sent from my SGH-I727R using XDA

LCD cracked under glass in my pocket.

So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Damn....sorry to hear that man....
If this is true that its common then make sure you find a complaint and talk to the highest supervisor at sprint to get this reversed if its later found to be a known defect. Worked in the past.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
troyboytn said:
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
Click to expand...
Click to collapse
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
neemot said:
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
SAShady said:
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Them niggaz playin u man. U better tell them straight up.
Sent from my SPH-L720 using xda premium
was just in the international s4 thread and there a bunch of s4 users that have had the same problem.. that sux man.. seems samsung is not owning up to the problem.. guess ill have to be extra extra careful now
It's sickening because you pay so much, and expect there to be at least SOME quality
I'll call Sprint tomorrow and see if I can get the deductible credited after reading about it being a widespread defect, and the fact that the repair tech wouldn't even look at it closely before blaming me
Sent from my SPH-L720 using xda premium
I fear this happening. Especially since the S4 seems to have a fish eye effect when looking at things from the screen off as a reflection
Sent from my SPH-L720 using xda premium
SAShady said:
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
neemot said:
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Corporate. All the repair centers here are corporate stores
Sent from my SPH-L720 using xda premium
mikejones13 said:
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
See that's different, I'd own up to breaking the glass after dropping it, but the amoled UNDER the glass cracked in my pocket
Sent from my SPH-L720 using xda premium
SAShady said:
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
What brand/model case do you have? Now, I'm spooked. I've never cracked a screen. I've had Windows PC phones: the 6600, Mogul, original Touch, Touch Pro, Touch Pro 2, and Treo 700wx. Then Android phones: Hero, OG Evo, and Evo 3D. I've always had them in cases. The Windows phones had pouch cases. The Treo had a silicone case. The Evos both had the Best Buy Platinum cases which are Seidios. Most of them I used without screen protectors. Never a broken or cracked screen.
My S4 has a Casemate case on it. It's a 2 layer case: silicone with polycarbonate shell. I also have a 3M anti-glare screen protector on it. I wonder if this is enough? I often put my S4 in my jeans pocket, though sometimes I put it case and all into a sort of pouch in my purse if I don't have a pocket in my slacks or skirt.
Those of you that have had S IIIs and Note IIs, were there any defects with those screens? Thanks.
I've never had a phone do this and I've had pretty much every generation of touch screen device starting from the mogul, and I've NEVER had this happen. Sure I've shattered the glass on a few, but that was from severe drops. I have a clear plastic/rubber case and HD screen protector. The only activity I was doing was squatting up and down cutting appliance boxes open. I didn't hit against anything. The AMOLED should not break beneath the glass, even if the phone were to be flexed from being in your pocket.
Sent from my SPH-L720 using xda premium
I'm glad I ran across this thread good info
I love the 90s good times
I honestly don't think the screens are breaking from just sitting nicely in pockets and purses. Over flexing in pockets makes sense. Its a big long wide thin phone. But its not just breaking for no reason. Just not buying it sorry.
This was discussed before about edge to edge displays on big phones. Maybe some sort of cushions can be used to reduce this effect if its is truly the cause.
A corporate repair store is suppose to replace the screen. In my experience I've seen some corp repair stores are just bad and say no we can't but then I've called sprint and gotten supervisors on the phone and handed the phone to a store manager and all of a sudden the story changes and its then repaired.
Side note... I do not see a fisheye effect on my screen or girlfriends Verizon phone. Maybe the ones that do have a issue and are prone to breaking easier? Idk.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
I've owned 8+ large screen touch phones, that have been dropped, bumped, flexed, etc WITHOUT a case that haven't broken. Now this one in a case, never dropped, never hit, or bumped, suddenly the lcd cracks under the glass? Yeah, call me crazy, but that shouldn't happen. Especially on a flagship $650 device.
And to further explain the damage the crack was vertical about a half inch, right along the power button under the white frame. There is no physical damage, no dings, scratches, NOTHING to the phone.
Sent from my SPH-L720 using xda premium

Cracked Screen...plan of action?

Hey y'all..
I dropped my phone and cracked the screen. It's one clean crack and doesn't seem to be speaking so it's not THAT big of a deal..just annoying.
So without going to sprint and talking about insurance and paying the money for all that.. What are my options?
Get a new screen and repair myself?
Is there a service that would do it for me if I sent it to them? Although that would leave me without a phone.
Any ideas?
Sent from my HTCONE using xda app-developers app
daoliverio said:
Hey y'all..
I dropped my phone and cracked the screen. It's one clean crack and doesn't seem to be speaking so it's not THAT big of a deal..just annoying.
So without going to sprint and talking about insurance and paying the money for all that.. What are my options?
Get a new screen and repair myself?
Is there a service that would do it for me if I sent it to them? Although that would leave me without a phone.
Any ideas?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
http://www.ifixit.com/Teardown/HTC+One+Teardown/13494
seriously its insurance or buy a new One.
actually I believe you can replace the digitizer alone. I just replaced the digitizer on a raxr maxx which doesn't even have an ifixit manual, because its thought to be impossible. on the razr they use a full sheet of adhesive to attach the lcd to the digitizer. All the htc phones I have opened use 1mm or 2mm strips around the edges. if you use a heat gun or possibly a hair dryer you should be able to pull the broken glass away from lcd. make sure to always pull away from phone, don't pry against lcd. My conclusion is that if you can buy the parts separate they can be replaced. haven't priced glass but bet its under $20 usd. and even if you damage the housing ive seen it listed for $35 usd. also buy a good spudger and some guitar picks work well. here is the kit I have http://www.amazon.com/gp/product/B00BHLVHVC/ref=oh_details_o04_s00_i01?ie=UTF8&psc=1. it will take time but better than buying new. also im not a phone tech, I have no training. Im not arguing with kraizk it is widely regarded as unrepairable so ultimately its your choice, good luck!
I don't carry insurance either, it's a horrible ripoff. There is a thread around someone where breaking down the math of it, it's a pretty bad bet especially as the phone ages. I would buy one on eBay, it can be slightly used or even a new one will be cheaper than buying it at retail. I would stick with a top rated seller, I have learned over the years it's worth a little extra. Dealing with stupid sellers who claim good ESN's even though it's not a clean esn it's just a hassle to deal with. Once you get your new phone, your one with the cracked screen will have a clean ESN on it. Sell it as is on eBay with the clean esn. It will still have plenty of value. If you play your cards right there is no reason you can't keep your replacement cost at the same as the insurance deductible of $150 not to mention the fact you can pick what phone you get vs getting a refurb. You also aren't paying the monthly premium. That is how I would go about it if it was me because having a clean ESN will keep it's value up & it still works. Dump it as is or your going to be kicking yourself trying to repair it. Good Luck

Hairline cracks - Anyone?

Anyone else notice hairline cracks forming around their Moto X... I have a white X so it's a little more noticeable because the contrast (dirt). I have one at the top (center) near the headphone port, and two on each side of the volume rocker. This reminds me of the iPhone 3GS problems. Another question I have for those that DO have them, have you contacted Motorola for service/warranty replacement?
I've seen this on photos on swappa. When did a quick search, I found pictures of cracks by the headphone jack and around the sim cover.
https://forums.motorola.com/posts/83eb1c001a
Thanks for the link... I didn't even check the sim tray side... Seems as if I'm not the only one
Just an update;I got off the phone with Motorola warranty repair. They will repair or replace my device and send me a loaner in the meantime ( with a security deposit)...
Not too bad
Ya I got three. Two on the Sim card side and one on the volume rocker side. Seems decently solid still so I won't be taking it in.I might tho lol.
Not for sure who your carrier is but I had the same issue.... Called AT&T. They're aware of this issue. Received a new x in the mail the next day under warranty!
Sent from my XT1058 using Tapatalk
If this minor flaw is a common thing....I'd rather just keep my phone.....rather than get another that will probably do the same thing. My phone works flawless. What if I got a less flawless phone in return. Lol
Sent from my Moto X cellular telephone...
I had the same issue with a white woven back. One by the sim tray and one by the audio jack, but they only really showed up once i removed the back cover. I've since swapped it out with a wooden back (Walnut i think?) where i haven't had any of the same issues.
I haven't noticed any. I waited a couple months to order my phone so it's not from the first run. Perhaps they improved the material later.
First run black VZ model here. I noticed a couple near the SIM tray. Think they showed up last month. Nothing major, but if it spreads... Then I'll look into warranty repair / replacement.
Sent from my Moto X
Are people with the problem storing the phone in a pocket where it gets stressed when you sit down etc? Obviously the casing is too brittle, just wondering if it cracking from flexing when in a pocket.
None on mine....but it's been in an otter box from the get go.
Sent from my Moto X cellular telephone...
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
Click to expand...
Click to collapse
The Moto G's back cover is user replaceable, not the Moto X.
JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
Click to expand...
Click to collapse
Yes, the majority of these cracks seem to be on the back cover. The back is not supposed to be user replaceable on the Moto X. It doesn't look to be too difficult to remove the back as it's just tabs and one big glue spot. Here's the iFixit teardown so you can see how to remove the backing.
Just an update;
So I've been happily using my loaner phone while my original X was being repaired. Today FedEx dropped off my original phone, un-repaired. Same hairline cracks, absolutely no changes to the phone. Called the warranty department, explained my frustrations, and the rep could only "speculate" that it wasn't repaired because they deemed it physical abuse yet, nothing in the repair notes state that.... While typing this reply, Motorola called me back asking if I wanted to keep the loaner phone instead of re-sending my original back in for repair. So after 2 weeks, a minor mess up on Motorolas part, I've got a brand new phone.
TLDR; after a slight hiccup, Motorola replaced my old phone with a brand new device.
So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app
romichaeli8 said:
So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Wouldn't it be easier to eat if it cracks up easy?
And seriously. These are a handful of people posting about this issue. That really doesn't mean its all devices. Or this thread would have hundreds of posts reporting the issue.
Sent from my Nexus 5 using Tapatalk
Mine has hairline cracks on the edge of the back cover. These happened from dropping it in its protective case. 0 damage on the actual phone except for these cracks.
Seems like a weak cover. Anybody eles?
i had one on the very back, up the V on verizon and it was about 1 1/2 inches long. told Motorola and i got a code for a new one. hope they can help you out!

Screen cracks without drop or impact

So apparently my S6 Edge's screen cracked, edge to edge, precisely, diagonally UNDERNEATH THE GLASS..
This blows as basically Samsung won't do anything about it, ATT won't do anything about it. I won't be able to trade it in for ATT Next, and basically screwed the 914 dollars for this phone.
Sure the phone still works, there are no issues, but the crack is horrible to the eyes.
I can tell you as a first time Galaxy buyer, I already bought a LG G4, and plan on doing an insurance claim which will cost me 200 dollars and try and sell it or something, then I will never think about buying a Samsung device again. Poor quality control.
I am just saying, very disappointed with Samsung on this..
Did you get insurance?
Sent from my SAMSUNG-SM-G925A using Tapatalk
kejar31 said:
Did you get insurance?
Sent from my SAMSUNG-SM-G925A using Tapatalk
Click to expand...
Click to collapse
Yes, it just costs 200 dollars to use. I remember when insurance was only like 50 bucks.
I got an LG G4, Samsung agreed to replace the screen, so once I get that done I'm just going to sell the phone.
Sent from my LG-H810 using Tapatalk
y2kbadbug said:
Yes, it just costs 200 dollars to use. I remember when insurance was only like 50 bucks.
I got an LG G4, Samsung agreed to replace the screen, so once I get that done I'm just going to sell the phone.
Sent from my LG-H810 using Tapatalk
Click to expand...
Click to collapse
I thought if you didn't use insurance in 6 mk month's or a year it drops down to 100.. Might be in your best interest to call and double check
Sent from my SAMSUNG-SM-G925A using Tapatalk
http://www.att.com/shop/wireless/services/mobileinsurance-sku1040075.html
Notice this piece... "Enrolled customers that are claim-free for 6 consecutive months or more can save 25% to 50% off the standard deductible"
Sent from my SAMSUNG-SM-G925A using Tapatalk
Mine did the same, att didnt do anything for me and samsung wouldnt either. I just gave up on it and ate it... Cracked screen after 2 weeks and no drops lol
Sent from my SAMSUNG-SM-G925A using Tapatalk
MrPlNK said:
Mine did the same, att didnt do anything for me and samsung wouldnt either. I just gave up on it and ate it... Cracked screen after 2 weeks and no drops lol
Sent from my SAMSUNG-SM-G925A using Tapatalk
Click to expand...
Click to collapse
I have a hard time understanding how this is possible. I've dropped my phone several times and never cracked the screen. Stop putting your phone's in skinny jeans lol
Sent from my SM-G925V using Xparent Green Tapatalk 2
Man idk. Im sure youve seen me around, im a phone whore and buy pretty much every highend android phone that drops and somehow this s6 cracks in my pocket. Blew my mind.. Whatever ill be off to something new soon
Sent from my SAMSUNG-SM-G925A using Tapatalk
My phone was not in my pocket.
It was gently resting on a solid surface. I picked it up, used it, was fine, set it down, picked it up again, cracked screen. The screen looks more like a tension crack than anything.
Samsung said they might be willing to cover it under warranty since there is NO impact marks at all. So I shipped them my phone and I am waiting. If they don't fix it, I'll insurance claim it. Either way after all is said and done I will basically sell the phone as I bought the G4 and its so much better.
I'm a union laborer and keep my phone in my pocket at all times with just the slim grinke case and every once in a while I lean on it hard or something hits it I get worried look at it and it's always good
So Samsung just told me that YES the crack is only on the inside of the screen, that the screen itself does not appear to be damaged. However, they will not cover it under warranty.
I shall vow to never purchase a Samsung product ever again. This phone has been a nightmare when it comes to quality control.
Original cost was 235. With enough complaining I got it down to 108.
My S6 glass did get a thin crack from the right side of the home button to the edge of the screen after one day of use. Did not drop it, or any abusive treatment, the day I used it.(Kept in my jacket pocket when it was not in use)
Returned it to be checked and hopefully repaired, but no such luck. Got it back unrepaired and had to pay the cost for the check. (Explanation from the workshop was that the glass on the S6 does not break, and this was their first case, so no warranty repair)
Will check with Samsung directly, but based on the other posts in this tread i'm not to optimistic.
Has anyone got a cracked glass repaired on warranty?
Just a comment to those with this phone that *haven't* had this issue, you have to remember that engineering and QC are essentially a numbers game. Areas that might have problems aren't going to go bad 100% of the time, even under duress.
If anyone remembers the days of bad pixels, they didn't happen to every screen. And the manufacturers were basically balance the cost of the technology, QC, and warranty claims. It didn't serve anyone for people to say, "But *I* don't have bad pixels," when others users are reporting that they are not only having bad pixels cropping up with new devices *and* the manufacturer told them to pound sand.
The edge screens are a new innovation and are going to have some sort of failure rate. Samsung can't produce hundreds of thousands of devices and not have at least one failure that had nothing to do with the end user.
This probably didn't pop up frequently enough (or at all) during testing and QC didn't have adequate means to identify devices that might experience this failure (perhaps due to the way the screen or display is mounted to the phone chassis) and, now that there are enough numbers in the wild, people are experiencing a problem that is clearly the fault of the manufacturer.
Samsung then compounds the issue by saying they won't fix or replace it under warranty.
That's pretty shameful. I say this as someone with a lot of Samsung devices.
Also, remember that Samsung has a pretty long history of defects that they wouldn't deal with under warranty. The original Galaxy S had GPS problems that essentially rendered that feature unusable on a large number of devices and Samsung did nothing and offered no warranty service despite it clearly being manufacturer defect.
Let's focus on the problem rather than tell people that are reporting it to stop wearing skinny jeans.
This same thing happened to me, I have a hairline crack going from the top left of the phone all the way down to about 1 inch from the bottom left, from the edge to just past the edge in a curve.
I never dropped the phone, and it's in a case... no marks on the case nor on the phone that would indicate it had a fall and I know I didn't drop it. And I don't wear skinny jeans either.
I am thinking there must be a design flaw on these curved screens (I notice the phone does get very hot when charging, and am thinking if there was a fault in the glass the heat from charging could have caused it to crack?) - anyone hear anything more on it, is it any more rampant than what has been discussed here, any signs of Samsung admitting there may be a flaw in the design and that they would cover it under warranty?
I've only had the phone just about 1 month :\
I had the exact same thing happen to me. It was only about a month after I bought it. Mine was just sitting on the table (face up) and I actually heard it crack. Made a "tink" sound. Never dropped it before and I'm very careful with my phone.
I do have insurance, but I'm not spending any more money on this POS ..
Sent from my SAMSUNG-SM-G925A using Tapatalk

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