Hello,
I have a Samsung Mini 2 s6500D on vodafone carrier. It's not rooted and has the stock android version , gingerbread 2.3.6 ! PC has win 7 x64 runnning on it.
I have been searching for answers all over the net but I've yet to find one for my phone specifically. However I did find loads of workarounds for other android phones but none have worked so far.
Basically when I plug the phone in, Kies says connecting and eventually gives the error : "Unable to connect to GT-6500D. Failed to retrieve device information" . Also, I get no message on my phone when I plug it in. The pc sees the phone and i can browse the sdcard.
Methods tested so far:
USB debugging (on or off)
USB settings (ask on connect) - no such option
wireless and network (kies instead of mass storage) - no such option
*#7284# (phoneutil) - it doesn't open that app
msxml3/6.dll method - after this one the phone version showed up instead of connecting... but I still got the error eventually
Tried both frontal and back USB drives
Lots of pc restarts, Kies reinstallations during the proccess and phone restarts as well.
Used TWLauncher and ran kies as admin.
Hope I provided enough information.
Thanks in advance,
Alex
Try updating KIES. This might help you.
Sent Via XDA™ Premium
Hi there,
I had exact same error. In my case, it was able to connect my phone via Kies / USB only after I inserted a SD memory card into slot.
I hope it will work for you too.
In my opinion download the latest version of KIES from samsung website. I tested it and it worked on even custom roms like STABLE CM 7.
Related
Hello Everybody!
I've had a lot of kind of firmware in my SGS, at the momment I've a Jimmy's/Hamster's lastest Rom but the problem is common with all of Roms. I've a problem with the recognition of my SGS in my computers, it was working fine and suddenly it's not working. I don't know why and I've tried with a lot of kind of drivers... the result is the same, the device is not recognized by Windows 7 and XP (the laptop).I've tried with KIES and Mass Storage Mode but nothing
Somebody know how to fix it o any idea?
I'm starting to think my mobile plug is broken or something like that, but when you plug the wire to the mobile in all modes, it seems working fine in the mobile screen, but in the computer is not recognized.
Thank you very much everybody...
Not an expert, but I found a similar problem and there has been a couple of solutions;
a) Connecting to a laptop which was using both USB's, but the power used by the other slot was too much for the phone to be recognised. Even though the phone was connecting and charging it would not be recognised in Kies. I removed the rest of the USB's unplugged phone reconnected and it was found.
b) Downloaded the latest KIES from samsung webpage, and installed. I closed Kies, then connected the phone and it came up as a USB device. Then I started Kies and was recognised.
Hope it helps...
I've just update my issue with more information, but I tested both possible solutions that you told me but it didn't solve my problem.
There are more information here, thanks in advance
I have a SGS:
GT-I9000
Fw: 2.2.1
Kernel version: 2.6.32.9 hardcore speedmod-k12g-256hz #50
Build number: Hamster Roms V6.2
PDA: I9000XXJPY
PHONE: I9000XXJPY
CSC:I9000OXAJPY
Build Info: 2010. 12
ClockworkMod Recovery v2.5.1.0 SpeedMod ULFK
The problem is that my PC doesn't recognize my SGS.
I've the last KIES version (I've tested download only the drivers, but i could get nothing...)
I've tested in two differents PCs, Windows 7 and XP but nothing.
I was testing a lot of ROMs but really I don't know when it stopped working. I think the last update with ODIN, when it was working, was to update to SO_zImage_opt_ext_root_JPM-JP6_V4_1_OC but I'm not sure. Later I've update my SGS from CMW many times.
I've tried to access by Mass Storage and Samsung Kies but nothing...
The are some extra symphtoms:
When I connect to the charger, in my SGS is activate automatically the MTP application for KIES.
When I connect to my PC, I receive the next warning: USB Device Not Recognized: one of the USB devices attached to this computes has malfunctioned, and Windows does not recognize it....
I've update my last firmware wit WIPE option from CMW, tested with and without LAGFIX but nothing.
I think that something is wrong about the compatibility or updating proccess, but I can't access to connect my UBS in my computer, neither to ODIN with DOWNLOAD mode because my PC doesn't recognize it.
Are there any way to get my PC recognized again my SGS?
Are there any way to know if the problem is anything incompatible with Kernel version and Firmware, or anything like that?
Is normal my SCS being different that PDA or PHONE?
If somebody knows, please help me.
Thank you very much
My Samsung Galaxy S purchased Oct 2010
Model number GT-I9000
Firmware version 2.1-update1
Baseband version I9000XXJM2
Kernel version 2.6.29
Build number ECLAIR.XWJM3
Running latest version of Samsung KIES on Windows 7. Trying to upgrade to OS to Froyo
When I connect my phone via usb I get notification
Installing device drivers
then
device driver software not successfully installed
MTP usb device Failed.
It seems Windows 7 is not recognising Android driver(s) on my phone. Is this a known/new issue? I connected my phone to a Windows XP machine and it recognised the phone straight away and was visible in KIES. Is there a setting in Windows 7 that needs to be adjusted perhaps? Can anyone offer a suggestion as to how to recify this problem?
not recognising Android driver(s) on my phone. Is this a known/new issue?
Multiple posts on the forum .
MTP usb device Failed. >>> search
jje
have you tryed to reinstall kies? and u can firs put phone on mass storage and wait to install drivers =)
I had an older version of KIES, did a search for Galaxy S updates, one of which was an updated version of KIES, now installed. I put the phone in mass storage mode, connected, then it told me to exit mass storage mode, had to disconnect in order to do so. Have searched MTP usb device on this site, read the archived entries and varied solutions, none of which work. Fairly sure its a Windows problem, because as I eluded to previously, it connects to Windows XP no problem.
Windows recognises my phone in Real Player mode, but not in KIES mode! KIES then says connection mode not supported, please connect in KIES mode, the Windows fails to recognise my phone.
rpjd said:
Windows recognises my phone in Real Player mode, but not in KIES mode! KIES then says connection mode not supported, please connect in KIES mode, the Windows fails to recognise my phone.
Click to expand...
Click to collapse
There is a lot of thread about it, but well...
Start fresh:
- Uninstall Kies (phone not connected)
- Clean your registry with ccleaner (google it)
- restart your PC
- Dowload the last 2.x Kies realeased from samsung website
- Install Kies as administrator
- Go in your SGS setting device -> Application -> devlopment -> Uncheck USB debugging
- Restart your phone (even if not needed, do it)
- When the phone is up, plug the USB cable.
No luck with that either!
rpjd said:
No luck with that either!
Click to expand...
Click to collapse
It should work no matter what:
Your windows 7 system have a problem somewhere (Drivers outdated?, antivirus?, firewall?, service not properly started? etc.. can be a lot of external things)
If you checked all that, it could be an hardware issue (i doubt that)
Are you using the stock USB cable right?
Anyway triple check everything, update, restart. It must work or you have or you are a very very very special case (i doubt that too).
Its an odd one alright
I'm reasonably confident, while not being an expert, that Windows is the problem, only wish I knew what exactly. I'm asking on Windows forums as well.
Happy new year all,
I have a 8.9 wifi only 32gb amazon.com version 7310.
I can’t get it to connect to my windows PCs (multiple PCs) ANYMORE…I have the drivers installed, but when I plug it in, windows will ask me for the driver and when it tries to install it I get an error (device not installed properly).
Some history:
I have the usb driver (“GT-p7510_USB_Driver_v1_3_2360_0-Escape.exe”) installed from the thread: “[GUIDE]Root, Bootloader Mode, ODIN, Recoveries & NANDROID Backup [7300/7310]”
Fresh off the box I hooked the tab up to my windows XP PC using the above driver and my PC recognized it. Also ODIN connected too.
I installed CWM (“Overcome_CWM_Recovery_v5.1.2.6_P73xx.zip”) from the above thread and rooted the tab using the root file (“Root.zip”) also from the above thread.
After that I couldn’t get the tab to be recognized from my PCs. But ODIN still works.
BTW, I’ve also tried Samsung Kies but it did not work (couldn’t connect to the tab).
I did a hard reset but I still have the same problem!!!
I need to be able to move files from my PC to the tablet as fast as possible. Wifi works but it is slower than usb 2.0!!!
Any help?
Thank you,
Have you tried uninstalling the drivers, restarting, then installing again? Sometimes Windows is a bit iffy. Also, the drivers from Kies are kinda different and tend to conflict (happened to me once). Another tip I'll give you: certain ROMs tend to hate having USB Debugging set to ON at Settings > Applications > Development. They just won't connect through USB while having that set to ON. I found this behavior on Android 3.1 ROMs, haven't had it in the KJ5 firmware and it's been almost two months with it. Best of lucks solving this!
issue solved by re installing the kies
Thank you for your suggestion.
Re installing kies and the latest kies update solved the issue.
Used to work fine, last time I connected was doing an upgrade about 3 weeks ago to the UCLA modem and kernel and 2.3.6 ROM.
Today I tried to connect via USB to transfer a new book I'd downloaded, and Windows didn't recognize the device. Has the error USB Device not recognized.
It shows on the device in the status area that MTP is installed, and it says on the device that USB is connected.
Tried everything. I have the latest version of Kies, uninstalled and re-installed. Deleted the device, let windows re-install it. The tablet charges fine via the same cable. I've tried different USB ports.
My Samsung Galaxy S2 Skyrocket connects on the same computer, seen by Kies, can transfer USB. Works on the same USB port!
And of course I have USB debugging turned on.
Any thoughts. I am certain it was due to the change of ROM.
Bump........
Hi Harry_fine,
Try it :
- Disable usb debug mode
- Lock the screen <-- very important step.If you don't do this, kies doesn't recognize the Tab*
- Connect Tab via USB to Win7 64Bit
- Start Kies
To get kies to recognize the tab, you need to have the original touchwiz launcher set as the default launcher
I seen this on other post. May be it can help you.
Good luck.
harry_fine said:
Used to work fine, last time I connected was doing an upgrade about 3 weeks ago to the UCLA modem and kernel and 2.3.6 ROM.
Click to expand...
Click to collapse
Are you sure you are in correct forum? I have never heard about UCLA modem or 2.3.6 ROM for GT8.9
Latest modem we have is KJ6 and Android version should be 3.2
Sorry, I was confusing this with my Galaxy S2 Skyrocket.
This is 2.6.36.3 kernel, Android 3.2, which I think is the latest official stock for the Tab. I think I used P7300XWKL4_P7300ATOKI1_P7300XXKJ6_HOME.tar.md5 for the upgrade.
Didn't work, same problem. Anyone else?
Tried a solution I found online, found some very long file extensions on the SDCARD, removed them, rebooted phone, and now no problem connected as a drive using MTP, and installing driver.
so what's the solution??
lastiko said:
so what's the solution??
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=31929746&postcount=236
Simply install the drivers, reboot the PC, then connect the device.
subtil123 said:
Hi Harry_fine,
Try it :
- Disable usb debug mode
- Lock the screen <-- very important step.If you don't do this, kies doesn't recognize the Tab*
- Connect Tab via USB to Win7 64Bit
- Start Kies
To get kies to recognize the tab, you need to have the original touchwiz launcher set as the default launcher
I seen this on other post. May be it can help you.
Good luck.
Click to expand...
Click to collapse
it really works out.......thank you :good:
i have a galaxy note 10.1 and it didnt recognize not even the Adapter Cable.....
I have Samsung P7300
just want to root it, but my PC does not even recognize it. not even Kies..
done all the things searching on XDA and other sites, but still the same Problem,
I cant even find the MTP thing under USB Storage.
I can Connect my Samsung galaxy S Plus i9001 to it.
i have installed/uninstalled Drivers, and kies many times.
My problem is why there is NO MTP Option in this device, it is not even rooted.
.
Hi to everybody!
I got used i9000M (Canadian) for my daughter (I have LG 3D so not really newbie to Android). It's in factory default state with 2.2 Android.
I tried to update system using Kies but have problem connecting my phone to PC. If I just boot phone up my Win 7 can see it (but not kies). I enable USB debug and Kies says something like "mode is not compatable". Should I untick USB debug and enabler KIES mode under Wireless?
But once I unplug it and plug back I get error 43:
Windows has stopped this device because it has reported problems. (Code 43)
I read and read and read... I'm ready to try odin but I don't know what exact ROM fits my SG... Also lots of stuff is connected to megaupload...
Thanks for any links in advance!
There is an option on Kies to reinstall drivers. I would suggest trying that. But above all, I would advise on rooting the phone and installing a custom ICS rom, like SlimICS. It will add tons of features and make your phone faster while conserving battery life. If you want to transfer files, just plug your phone in, and enable USB Mass Storage mode and you can just drag and drop files like you do with normal flash drives.
Goldenmeadow said:
But once I unplug it and plug back I get error 43: !
Click to expand...
Click to collapse
If you want to fix code 43, you should try http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
IF you want to upgrade it by Odin , the Latest Gingerbread ROMS are here http://forum.xda-developers.com/showthread.php?t=1102881 ,choose the one for your region, all other resources that you may need can also be found at the My Android Collection link below
xsenman said:
If you want to fix code 43, you should try http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
Click to expand...
Click to collapse
Thanks for reply! But here is the strange thing :
If I set USB debugging mode on the phone, my PC sees it with no problem and I see two devices in Device Manager under Portable (and they are identified as Samsung ...) But in this mode Kies doesn't connect - I get message like "unable to connect, switch phone to Kies mode ".
But once I turn debugging off, turn Kies mode on and connect the phone, my PC sees only one device and it's in USB group (in Device Manager). And now I get error 43...
So I think it's not the physical connector (otherwise I would not be able to connect at all) but rather old system - 2.2
I'll try to update it with Odin and let you guys know the result.
Sent from my LG-P925g using xda app-developers app
Goldenmeadow said:
Thanks for reply! But here is the strange thing :
If I set USB debugging mode on the phone, my PC sees it with no problem and I see two devices in Device Manager under Portable (and they are identified as Samsung ...) But in this mode Kies doesn't connect - I get message like "unable to connect, switch phone to Kies mode ".
But once I turn debugging off, turn Kies mode on and connect the phone, my PC sees only one device and it's in USB group (in Device Manager). And now I get error 43...
So I think it's not the physical connector (otherwise I would not be able to connect at all) but rather old system - 2.2
I'll try to update it with Odin and let you guys know the result.
Sent from my LG-P925g using xda app-developers app
Click to expand...
Click to collapse
You should instal SAMSUNG USB Drivers for Mobile Phones from here
Also try different usb port or computer. Make sure to kill all Kies processes when you using Odin.
Thanks for help - still no luck
Guys, thanks for help! I really appreciate it!
I installed SlimICS - phone running nice. But my both computers (XP and Win7) give me errors...
Funny part is - Odin works perfectly and I can see my phone in Device Manager with no problem!
Anyway, it's not REALLY big problem, rather inconvenience.
I don't know if it matters, but I also noticed that my AC charger for LG doesn't charge i9000. Weird? Do they have different pinout?
Thanks again.
It's me again
Just for fun connected the phone to old Toshiba laptop at work with win XP, without installing any Samsung drivers and ... And Toshiba recognized phone and showed me two drives - internal and SD!!!
My home computers still giving me grief... Both systems (xp and wib7) stubbornly don't want to install drivers! They put some Microsoft driver from 2007...
I'll keep fighting (installed Kies several times, just drivers - couple versions...)
Sent from my LG-P925g using xda app-developers app