Hi All. My note had been in a case from day one. Over the last few weeks I noticed two tiny cracks in the plastic thin edge between the screen glass and the alloy edge strip!
It almost looks like the note he's flexed and cracked the plastic but it can't have done as I never put it in my trouser pocket, always my jacket.
It only seems to be on the power button edge side too.
The issue I have is I have the SuperNexus room on it so not sure about how the warranty goes.... theoretically software doesn't effect hardware cravings so I think it's OK to expect a warranty fix?
Advice appreciated.
Thanks.
Sent from my GT-N7000 using xda app-developers app
adamelphick said:
Hi All. My note had been in a case from day one. Over the last few weeks I noticed two tiny cracks in the plastic thin edge between the screen glass and the alloy edge strip!
It almost looks like the note he's flexed and cracked the plastic but it can't have done as I never put it in my trouser pocket, always my jacket.
It only seems to be on the power button edge side too.
The issue I have is I have the SuperNexus room on it so not sure about how the warranty goes.... theoretically software doesn't effect hardware cravings so I think it's OK to expect a warranty fix?
Advice appreciated.
Thanks.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Your Warranty might fix your phone (because in some countries the Warranty only covers Factory Mistakes or Issues). Doesnt matter what rom or kernel have in your note, because its a hardware problem, not soft. But you won't lose nothing if you call to Samsung (or your carrier) and tells what's your problem!
Good Luck! And sorry for my bad english. Greetings from Argentina!
adamelphick said:
Hi All. My note had been in a case from day one. Over the last few weeks I noticed two tiny cracks in the plastic thin edge between the screen glass and the alloy edge strip!
It almost looks like the note he's flexed and cracked the plastic but it can't have done as I never put it in my trouser pocket, always my jacket.
It only seems to be on the power button edge side too.
The issue I have is I have the SuperNexus room on it so not sure about how the warranty goes.... theoretically software doesn't effect hardware cravings so I think it's OK to expect a warranty fix?
Advice appreciated.
Thanks.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I noticed the same on my white Note... I never saw the cracks on my previous black Note though. I don't know if white's are prone to this defect or blacks simply camouflage the tiny cracks better.
I will take my Note for warranty and will see if I can exchange it for a black Note instead.
Cheers!
Rayan
Thanks for the replies. Will pop it in to an O2 store and see what they say!
Rayan said:
I noticed the same on my white Note... I never saw the cracks on my previous black Note though. I don't know if white's are prone to this defect or blacks simply camouflage the tiny cracks better.
I will take my Note for warranty and will see if I can exchange it for a black Note instead.
Cheers!
Rayan
Click to expand...
Click to collapse
I am having the black note. But unfortunately even I have observed the cracks. I don't think they will exchange it under the warranty, since it can be considered as a physical damage.
Sent from my GT-N7000 using xda premium
Black edging/ surround breaking away
My N7000 today shows black edging/ surround breaking away from glass and casing, almost breaking off completely..
See pic..
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Related
I am starting this to basically find out how durable a Ace is. Now i want people to tell me when they got their Ace, how have they handled it, what hardware/external damages are there and what software damages are there. Now i will start with my Ace.
I bought it on the 1st of April (haha), and that means i have had it for nearly 1year and 3months. At first i took great care of it, i treated it as though it was made out of feathers, but that was just in the first 3months. in the last year i treated it how i wanted threw it around didnt take much care for it.
The physical issues that have come up is the sides of the Ace have lost their "chrome" effect and have a lot of scratches on them, the screen has a chip and crack and the screen itself is getting a bit faded.
Software wise, i have updated it a lot and flashed a lot of ROMs onto it but it seems to be working just as well when i bought it.
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Quality
I've had mine for pretty close to a year now, and it's durable.
I don't throw mine around or anything, and I really don't know why anyone does, but I have dropped it on multiple different surfaces by accident.
The screen is basically in perfect shape, because of the Guerrilla Glass, I have even tried scratching it intentionally with a knife, keys and rough surfaces after I realized how tough it was, and it still doesn't have a mark.
Now, it does have a crack running from the bottom left corner across the settings touch button to the bottom of the screen, but not on the screen. This crack can be seen in most light, but you have to look closely to see it really, and it only happened because I was carrying a metal bottle full of water and I accidentally swung it back into the outside of my pocket and it hit the phone with the bottom edge which was quite sharp, and cracked it. It took a lot of force though.
The chrome band around the phone has some nicks and scratches and paint chips on it, but nothing too bad, and that is because I think it's just plastic coated in shiny paint.
All in all, I'd give the phone a 9/10 for durability, since I hate screen protectors and have never needed one for this phone.
6 months, "inner stuff": Bricked 4 times, that I had to send it to service center...
Outside: perfect
Had my ace for about a year now.
Try to look after it but obviously i have dropped it quite a few times.
Ace hasn't got any marks on it
Software wise, i've got CM7.1 (need to upgrade to 7.2) i haven't got any issues (touch wood) with it now.
Had mine for a year and a bit. I have the same case as OP.
I dropped mine 2 days after I got mine!
Sent from my GT-S5830 using Tapatalk 2
Hey! I have that same case too xD. I've had mine for almost a year now. Still brand new. No scratches whatsoever
My ace is pretty new,4 months actually and it doesnt have any imperfect,i have flashed many ROM's,kernels,wipe battery stats and it still on perfect state :B thanks god i never bricked it i just had a problem when i did a partition with CWM,basically i format my sd card accidentally ):
But i think in durability i give it a 9/10 !
Sent from my GT-S5830 using xda premium
I've had mine for a year now. I have the same cover as OP too. I hardly use the cover because the phone feels better without it but accidental drops have scuffed and chipped the outer edge. I have a tiny crack in the screen and since then I use screen protectors. They are tricky to put on but worth it IMHO. The battery isn't great on the ace as we all know and mine is getting worse so I keep a spare in case I go somewhere where I can't charge it. Inside it runs better and better the more I read xda!
I bought mine last year, somewhere around July, so almost exact a year. Everything is fine on the outside and I only used a silicone case for 2weeks, it's been naked ever since.
The only noticeable flaw that it has is the edges around the USB port, it's scratched, nothing major.
Hmm
My usb port not working. And i cannot boot the phone without charger. Weird. Maybe it is because my battery.
Sent from my GT-S5830 using xda app-developers app
no problems with mine... changed roms many times, and never bricked... runing 4.0.4 beta9...
no scratch, but i bought a protection for it.
This is really good information coming through. This will help a lot to new guys who ask whether a ace is a good buy or not it will show them how durable it is software and hardware wise. Now if any of you have had your ace badly damaged and you have pics and the story behind please post them it will help us see the weaknesses in the ace.
I seem to have a spec of something in the screen, I just noticed it yesterday. I'm 100% sure it was not there before as its on the white part of the gmail icon on my homescreen, so if it was there before I would have noticed it.
I'm also pretty certain it's not a dead pixel as it appears above the text on my screen. Also if I position some text so the corner or edge of a letter just touches it, it seems to shift if I look at it in different angles which would indicate its not a pixel but something above the actual LCD panel.
Not sure how to explain this better, but I have seen LCDs with dead pixels, something behind the LCD panel, and something between the LCD and glass, and this definitely looks like it something above the lcd.
The thing is, the Xperia Z LCD panel is meant to be bonded directly to the LCD, so there is no air gap, so theoretically nothing can get between the LCD and the glass.
Anyway, I just ordered a usb microscope (always wanted one anyway) which should arrive tomorrow so I can get a better look at this and figure out what is going on.
Just really bugging me at the moment, also heard that sony has been refusing repairs on Xperia Z with less than 3 faulty pixels, so also worried if it is indeed a pixel.
OK, it is definitely dust or something in my screen, I have tried shining a bright LED into the screen and I can see a speck with the screen off, exactly where the the black spec shows up on my screen is on.
I thought the whole lcd was meant to be bonded to the screen removing the whole of the air layer. as shown on sony's website.
Anyone have similar issue? or know about if there is indeed a gap between the lcd and the glass?
Well, no one seems interested in this thread, but here goes anyway. Just in case someone does have same issue later on:
usb microscope arrived today and here are the pictures:
Under 50X
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Under 500X
It clearly shows that its not a dead or stuck pixel. there is definitely something between the LCD and the glass. Which would mean that there is a gap between the LCD and the front glass. I thought that there isn't a gap as the LCD is bonded to the glass.
Have to find time to take it to sony and see what they say I guess.
The shatter layer is off on your phone?
You will get a replacement . :thumbup:
Sent from my Micromax A110 using xda app-developers app
Phantom3D said:
The shatter layer is off on your phone?
Click to expand...
Click to collapse
No it's still on.
Maybe the dust is just under the Shatter-film then?
Nope, as it only appeared there a couple days ago.
Sent from my C6603 using xda app-developers app
i have dust at the right side of front camera (not in), need to take time to revert back to stock and take it back for replacement.
Sent from my C6603 using xda app-developers app
Thankfully there are people who share their problems even when no one was intetested like in this thread I am curious how this issue end up for the dust owner Well, I have bought Z1 Compact and it seems I'm facing the same problem. Firstly, I thought that maybe dead pixel appeared after few days but can't be - that black spot is seen even when the screen is turned off. It's very small but for me makes huge difference.
Hello everyone!!
I need help quickly! I have the same problem with my XZ, i have dust under the digitizer (only visible on white and green light), if I send it on RMA, will they change the screen and digitizer (I heard somewhere that they need to do that because it's sticked together), or just clean the dust?
Thanks in advance
Insanes said:
Thankfully there are people who share their problems even when no one was intetested like in this thread I am curious how this issue end up for the dust owner Well, I have bought Z1 Compact and it seems I'm facing the same problem. Firstly, I thought that maybe dead pixel appeared after few days but can't be - that black spot is seen even when the screen is turned off. It's very small but for me makes huge difference.
Click to expand...
Click to collapse
Sony took it in for repair, took them nearly 3 weeks but ended up giving me a new phone (different IMEI and newer manufacturing date). Not quite sure why I got a new phone but it was all good!
MARKOZD15 said:
Hello everyone!!
I need help quickly! I have the same problem with my XZ, i have dust under the digitizer (only visible on white and green light), if I send it on RMA, will they change the screen and digitizer (I heard somewhere that they need to do that because it's sticked together), or just clean the dust?
Thanks in advance
Click to expand...
Click to collapse
They told me that the front of the phone with lcd and digitizer gets replaced as it's all one part.
better to see than reading!
photos below are shot with my xperia V
three months ago
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now
outer variables like lighting conditions of two photos are almost the same.
well, three months ago I used sony stock based rom(semc camera) and now I use CM11(but has some sony technology - check FXP225 athttps://sites.google.com/site/projectfreexperia/download/progress), furthermore I'm getting result like this with sony stock rom camera app these days anyway.
another comparison, this time with HD2.
and again, same conditions.
xperia V
HD2
and finally a shot of lens of my xperia v (shot with HD2)
I really need to fix it before 12/27(UTC+9).. because I have a flight to japan that day and purpose of going is to travel.. and I really want to take pictures with my xperia v.. due to the fact that I don't have a better camera than it..
I ordered my one from HK, because sony is not selling xperia devices in my country.. so I can't get sony c/s and have to fix it my self and I don't think FedEx economy will deliver the ordered part by than.. and UPS Express(?) costs almost 99euros..
well I read what I wrote and it's just like a long line of complaining
but any way I wanna ask you guys if there are some one else is having similar lens damage like me or is it just happening me?
and it would be grateful if some one tells me a solution of this situation
That looks really badly scratched. How did it happen?
Sent from my LT29i using XDA Premium 4 mobile app
SammiSaysHello said:
That looks really badly scratched. How did it happen?
Sent from my LT29i using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well I think i handled my device gently.. might be scratched when I removed the battery cover..
It didn't became like this at once, since about 6 months ago, damage started from outskirt of the lens..
CAGED said:
well I think i handled my device gently.. might be scratched when I removed the battery cover..
It didn't became like this at once, since about 6 months ago, damage started from outskirt of the lens..
Click to expand...
Click to collapse
have you tried glasses/lens cleaning solution? Spray a little bit and wipe the lens with a cloth. I'm not sure if it'll do much though.
The close up is not good enough to see damage details.
used glass towel with glass cleaner(blue liquid) and blur disappeared!
until now I only used glass towel.. but I can't fiqure out why the lens got stained..;
but..
but of course scratches and some sort of exfoliation of coating(?) is still there..
it's not affecting the image quality(at least for now, I think..) but it's a proof of the fact that xperia V's lens is easy to get scratched ;(
any way ordered middle housing, which contains rear camera lens, apparently lens is not sold stand alone.
ordered black one to make mixture of white model and black model, white back cover with black middle hoop and shiny chrome(?) port covers!
and thanks for advise!
CAGED said:
used glass towel with glass cleaner(blue liquid) and blur disappeared!
until now I only used glass towel.. but I can't fiqure out why the lens got stained..;
Click to expand...
Click to collapse
Good to hear!
Consider not using a regular glass / window cleaner on coated glass. It may contain tensides / ammoniac which some coating don't like. What you need is a liquid designed for optical glass, or methyl alcohol, and a microfibre. Remove dust and other particles with a brush or by blowing before cleaning. Don't dry-clean optical glass. At least breath on it first and then use the microfibre. If there are still smudges use a drop of the methyl alcohol on the microfibre.
until now i used typical ones to clean lenses.. thanks for useful information!
taking care of lenses is harder than I thought..
hope new lens I ordered keep good condition.
Black housing for xperia v
Dude here too same problem ..my xperia v too got scratched heavily...am really worried about it...can you please tell me where can i get full black housing for xperia v..my mail id "[email protected]"
I use pencil the eraser to remove the scratches and dirt
Pencil the eraser?haw
Sent from my LT25i using Tapatalk
Pencil Eraser Xperia V
JyRo said:
I use pencil the eraser to remove the scratches and dirt
Click to expand...
Click to collapse
It works nicely! Thanks!
Now time to go out and take some pictures!
I've used it for 3 days. I'm too busy to buy a cover and a glass protector and wait to next week. But today it's broken on the corner near the button. No drop at all, it's still on my pocket when bicycling.
I think this is the flaw design, because when I press the button the broken glass piece move along with the button. The bottom of the S6 Active is very weak and easy to broken. I've used the Casio G'zOne Commando 4G LTE for 2 years and this is lasting for 2 years until I think it's not fast enough for me and want a replacement, 2 options kyocera brigadier or S6 active. I think it will give best performance. I'm correct, but it's just not tough enough.
It's still usable and I can't replace another one because I'm living outside the US. Anyone want to get this one should consider this fact.
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Updated video show how soft the screen is.
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
BRiANj64 said:
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
Click to expand...
Click to collapse
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
afterlastangel said:
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
Click to expand...
Click to collapse
Uhm to be honest, I don't think this was caused by pressure, if it was caused by pressure it wouldn't have just happened in the corner and be all over the screen. The image you show a burst not a crack(I mean the way the glass is broken makes it imossible to be cause of pressure of being in your pocket, providing the phone was put straight in) Also it's almost impossible to crack the glass by pressure of the S6 without bending the device itself(which is nearly impossible without brute force). This definitely looks like the device hit a corner of a table(for example).
Same issue
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Cēn said:
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Click to expand...
Click to collapse
So that I'm not the only one who have this problem.
After a few days of using, the broken glass come out, I can clearly see there is an empty gap between the glass and panel. I don't know how much pressure could break it, but at the right angel, right place in a right time, I would be cracked. This is a design flaw .
My workaround is using a glass protector and have some sticker a round this place, then it will not notice me any more . And my next phone (hoping this one lasting 2 years) is some kind as http://www.kyoceramobile.com/durascout/
Dear XDA users,
I bought my Mi 9 early April and after less than a month I have found the back glass broken like this when taking the phone out of my jeans pocket :
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The phone never fell (it has absolutely no marks on the outer metal), I did not perform any special/unusual move with the phone in my pocket, and there was no other items in that pocket (I am used to carry all my phones that way for years).
But this time I just found the mobile like that when I took it out. Note that I am not using any kind of protection.
So I wonder if I just had extreme bad luck or if more devices may have a fragility on their back glass ?
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
emprazol said:
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
Click to expand...
Click to collapse
No as I wrote above there was nothing else in my pocket. I am used to live and travel with all my phones like that for a dozen years, and I never put anything else in the same pocket to avoid damaging the screen. It worked fine until now...
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
I had my oneplus back crack, only a few weeks old, never dropped etc but I chalked it up to it must have inadvertently got hit somehow/someway without be knowing as I didn't find others with the same issue.
Ducter said:
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
Click to expand...
Click to collapse
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
kalhimeo said:
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
Click to expand...
Click to collapse
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Ducter said:
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
Click to expand...
Click to collapse
Thank you very much for the links. I don't have the tool to heat the back but I may try to get it done in a repair shop.
RedWave31 said:
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Click to expand...
Click to collapse
I had a Galaxy S7 before the Mi 9, two years in my pocket exactly the same way with no protections, never had a scratch on the screen or back
Same issue repeated with the rear glass on Mi9
My phone is in a robust case and the rear glass has been broken 3 times now! I have never broken any screen before and I have had phones for over 25 years.
Hi,
I just realize that I forgot to provide feedback here.
So I bought this back cover on Aliexpress : https://www.aliexpress.com/item/33009357325.html
An this heat gun : https://www.aliexpress.com/item/32966891985.html
I replaced the back cover myself and it was quite easy. Have a look at video like this one before : https://www.youtube.com/watch?v=Ta_vYqOfK0Q
Since then, I am enjoying my Mi 9 and never had any problem with broken back or front glass anymore (although I still don't use any cover and hold the phone in my pocket...).
I think that the original back cover that I had was faulty, although Xiaomi never accepted that and refused to repair under warranty.
Good luck with yours !
Laurent
Thanks I will give it a try.
I have purchased all of the replacement screens do far from eBay..
Looks like bad luck. I don't use a case on my Mi 9 with no issues. The back is all scratched up, but no cracks.