[Q] Am I bricked? TP won't charge. - TouchPad Q&A, Help & Troubleshooting

[Q] Am I bricked? TP won't charge. - TouchPad Q&A, Help & Troubleshooting

Hi, thx in advance for help.
I have a 32gb Touchpad running CM9a2 & WebOS 3.0.4, and I can't get it to turn on in any way. :crying:
I've tried a bunch of stuff before I came here, so here's what I've done so far.
Charged TP overnight w HP charger, then:
Held down for 2 mins:
Power, Home
Power, Home, Vol Up
Power, Home, Vol Down
Power, Vol Up
Power, Vol Down
Home, Vol Up
Home, Vol Down
Held Power while repeatedly hitting Home for 1 minute
Held Home while repeatedly hitting Power for 1 minute
Left the TP alone for 3 days, then repeated the above.
Charged the TP through my laptop's USB port, then repeated above. (The logic was, a smaller flow of electricity might juice a drained battery.)
Called HP - I'm out of warranty and this would be $300 to fix! Might as well buy a new tablet for that, not that I can afford to anyways. Moving on...
HP guy did turn me on to WebOS Doctor, which I tried. Here's what I've done so far:
Charged the TP overnight w the HP charger.
Ran WebOS Doctor from powershell (used these instructions: www webos-internals org/wiki/How_To_Recover.
Couldn't get past "Next", and got this error in the powershell:
com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run INFO: got devices 0
Tried unplugging and replugging in the TP, no change.
Tried stopping and starting the Novacom service, no change.
Tried holding Power and pressing Center 10x, then holding Power and VolUp, as per 4a from here:
kb.hpwebos com /wps /portal /kb /common /article /44768_en .html (remove spaces).
I don't know what to do next!
Advice greatly appreciated.
Thank you!

Did it die before you had this problem?
Just keep trying to get some power into it...
For mine it usually comes around after I put it on the charger and then press and hold the power and home buttons for a few minutes. But everyone has a different trick that works for them...
In my opinion you would have to try very hard to brick your TouchPad, trust me, I've tried
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
One other trick that I didn't see in the OP that I have heard works for some is plugging it in and unplugging it over and over again. But unplug from the wall charger, not the outlet because the DC converter will hold a small charge.
Sent from my SAMSUNG-SGH-T989 using xda premium

I have used the touchstone charger on the 2 occasions it has happened to me and this has worked .they cost about £25/30 on Amazon or eBay.
See this article from Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution
Good luck.

-SGA- said:
Did it die before you had this problem?
Just keep trying to get some power into it...
For mine it usually comes around after I put it on the charger and then press and hold the power and home buttons for a few minutes. But everyone has a different trick that works for them...
In my opinion you would have to try very hard to brick your TouchPad, trust me, I've tried
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
One other trick that I didn't see in the OP that I have heard works for some is plugging it in and unplugging it over and over again. But unplug from the wall charger, not the outlet because the DC converter will hold a small charge.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
This is the first time the TP wouldn't charge. In the past, every time I drained the battery, I'd reconnect to the charger, get the lightning bolt, and eventually it'd start up again.
How long do you usually hold the Home and Power buttons? More than 5 minutes?
Never heard of the plugging/unplugging from the wall cycle. How quickly do you cycle? Once per second? Once per minute?
It's reassuring to hear these are tough to brick. Will report back with results when I have some. Thx!
@sstar - That's an amazing and reassuring link. Will definitely be looking into a touchstone. TY!

Happened to many early touchpads including mine.
Had to send it in to fix.
Did read that HP told someone to press one of the buttons 20+ times while holding the other made it wake up and charge.
(I can't remember which button was the one to hold.)
This worked for at least a couple people.

Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol

lewmur said:
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
Click to expand...
Click to collapse
If your you're UK based I am happy to take it as I don't mind a spare and find it a great piece of kit.

sstar said:
If your you're UK based I am happy to take it as I don't mind a spare and find it a great piece of kit.
Click to expand...
Click to collapse
Sorry. USA.

lewmur said:
Sorry. USA.
Click to expand...
Click to collapse
No problem, but I would look to keep it as there is no other Tablet that I know of that has an inductive charger. Which is why I am sticking to my HP rather than moving on to a Samsung or anything else that isn't an iPad.

When I bricked my TP I had a boot loop from the initial HP boot. But I just left it on the charger while it looped for a couple days ran webos doctor 3.0.0 and then upgraded to 3.0.5
Sent from my cm_tenderloin using xda app-developers app

lewmur said:
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
Click to expand...
Click to collapse
I don't think it's the cable itself... I've tried a few and there doesn't seem to be a difference, meanwhile those same cables charge my phone just fine. Will PM about the TS.

My original cable went out aswell.
Sent from my cm_tenderloin using xda app-developers app

I assume you double checked the hp cylinder charger for connection. Those little buggars are bad about wiggling loose. Give it a good twist to unlock it and then firmly close it back up if you haven't already. Since you said hp charger I assume you know that the stock charger is the only one you can really trust. 90% of the others won't work. Also try charging from a powered usb hub if you have one. Not from a pc directly but through a usb hub with an a/c cord. Good luck!
Sent from my SPH-D700 using xda app-developers app

DaveFree3 said:
I don't think it's the cable itself... I've tried a few and there doesn't seem to be a difference, meanwhile those same cables charge my phone just fine. Will PM about the TS.
Click to expand...
Click to collapse
Regular phone charger cables will NOT work on the TP. The TP has a special cable that detects the 2 amp TP charger and only it will work with the TP.

lewmur said:
Regular phone charger cables will NOT work on the TP. The TP has a special cable that detects the 2 amp TP charger and only it will work with the TP.
Click to expand...
Click to collapse
Someone clearly hasn't told the HTC phone cable I use together with my HP charger then. Been using it since I got the TP a year ago.

dmarchant said:
Someone clearly hasn't told the HTC phone cable I use together with my HP charger then. Been using it since I got the TP a year ago.
Click to expand...
Click to collapse
Pure luck. Most phone cables will NOT work.

lewmur said:
Pure luck. Most phone cables will NOT work.
Click to expand...
Click to collapse
Prior to this bricking, I was using a Samsung cable without problem - TP charged fully and quickly at the time.
Do you think an original HP cable will act differently?

DaveFree3 said:
Prior to this bricking, I was using a Samsung cable without problem - TP charged fully and quickly at the time.
Do you think an original HP cable will act differently?
Click to expand...
Click to collapse
Only one way to find out. Try it.

I am in the same boat. Been dead for a week now and I've tried everything as well. When plugged into the computer it is recognized but it's called QHSUSB_DLOAD and windows fails to find drivers. The doctor can't see it either. This sucks.

My wife's TP is completely dead (no power) also.
Have left it on the charger for days and it will not turn on.
Made sure the charger was working ok by trying it with my Touchpad - mine charges ok.
Tried my charger anyways - no change.
Put it on the Touchstone for 2 days - no change.
Power & home for 15s, 30s, 60s, 5min - no change.
Combinations of power/home/volume as read in various forum posts - no change.
Plugged into computer - not detected at all.
I'm out of ideas, anyone have anything else?
Thanks.

Related

Plz Plz Plz help!!! Not charging by USB!

I am trying to charge an O2 XDA IIi device with a sync/charge cable, but it seems to discharge the battery instead of charging it. I have tried with different devices, different cables and different batteries, but the same thing happens every time. Am I doing something wrong, or is there something I do not know about?

Is the cable specifically for the XDA IIi? I am asking as i have an iPAQ rx1950 and its cable is physically the same but the pin outs must be different as its cable doesn't connect, let alone charge.
Does the Alpine charge when cradled?

Hello,
Yes the cable is the right one (I think!) as I am able to sync using it and I have charged it previously using the cable. And yes the XDA IIi is charging using the cradle.
The problem is some time it charges and some time it do not charge, by the cable.

abhishekbanik said:
Hello,
Yes the cable is the right one (I think!) as I am able to sync using it and I have charged it previously using the cable. And yes the XDA IIi is charging using the cradle.
The problem is some time it charges and some time it do not charge, by the cable.
Click to expand...
Click to collapse
Hi, I used to have the same problem, thought it was a dodgy battery, bought a new one but didnt work. After trying everything i finally took the case off and simply cleaned up the pins and the PCB they connect to. They seemed to of oxidised a little and this was bridging a couple of circuits i think. Anyway put her back together and hey presto, works just fine. Oh and the cheap chinese battery i bought self destructed in my draw, swelling up and splitting its case, was only about 3 months old. The original battery which i thought was dodgy at first is now still going strong, charging and holding charge like new.
Dont give up, just get yourself some star screw drivers ( i forget what they are called) very cheap on ebay and crack her open. What you got to loose.

jstott1070 said:
Dont give up, just get yourself some star screw drivers ( i forget what they are called) very cheap on ebay and crack her open. What you got to loose.
Click to expand...
Click to collapse
Torx is the correct technical description. Think it may be a size 6 you need.

did you get anywhere with this abhishekbanik?

Battery too low to power on

I have a nook color 1.1 autonootered with I think autonooter 3.0. I left it sleeping for a few days. I know get a message telling me that the battery is too low to power on. Please wait 15 minutes and try again.
Well its been plugged in for over 2 hours now using the wall charger and I'm still getting this message. I tried searching for this issue but I didn't find anything usefull. (I haven't mastered getting a relevant search using the xda app)
Any help in fixing this is greatly appreciated. Thanks
Sent from my SPH-D700 using XDA App

Are you using the charger that came with the Nook? If so did the nook led on the cord light up?

I am having battery problems aswell. I have read several other posts about people having battery issues. When i plug my nook in it charges,however when the screen turns off it stops charging it. The only way for me to charge it is to keep my screen on always... devs could you all confirm it is a software issue?
Sent from my NookColor

rtrip said:
Are you using the charger that came with the Nook? If so did the nook led on the cord light up?
Click to expand...
Click to collapse
I'm at work currently all I have on me is my phone charger. I will have to try the charger it came with when I get home. I honestly just wish the screen would stay black. It seems kinda counter productive that the screen is on nonstop telling me the battery is to low. Lol. I really hope it isn't bricked.
Has anyone heard of bricking these in this way?
Sent from my SPH-D700 using XDA App

cheapfx said:
I'm at work currently all I have on me is my phone charger. I will have to try the charger it came with when I get home. I honestly just wish the screen would stay black. It seems kinda counter productive that the screen is on nonstop telling me the battery is to low. Lol. I really hope it isn't bricked.
Has anyone heard of bricking these in this way?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
The Nook charger is the only one that charged mine. I tried a kindle charger and and my phone charger and they didn't work.

Thanks for the info. Even though I'm not happy about having to have another charger laying around I really hope this is the problem. I will post back when I can get it plugged into the correct charger to let ya know if it worked.
Sent from my SPH-D700 using XDA App

I plugged it into the computer using a usb cable. That did the trick! Booted up after about 5 minutes. Blahhh looks like I am going to have to buy a batman utility belt for all these chargers and cords I'm going to have to have.
Sent from my SPH-D700 using XDA App

cheapfx said:
I'm at work currently all I have on me is my phone charger. I will have to try the charger it came with when I get home. I honestly just wish the screen would stay black. It seems kinda counter productive that the screen is on nonstop telling me the battery is to low. Lol. I really hope it isn't bricked.
Has anyone heard of bricking these in this way?
Click to expand...
Click to collapse
WHAT? Just use the Nook Charger and cable, PERIOD. Anything else will only charge at .5A vs the 1.9A the NC charger puts out.
This is why it took a long time... It may charge 5%/hr on a .5A connection where it charges at 25%/hr or so on the NC charger.

I'm having the same issue. I plugged it into my note 2 charger which is 2.0A 5V charger... Been 30 minutes and nothing...

1chris89 said:
I'm having the same issue. I plugged it into my note 2 charger which is 2.0A 5V charger... Been 30 minutes and nothing...
Click to expand...
Click to collapse
Even though you are using a different 2 amp charging block, it will not charge fast without the BN Nook cable. It has an extended micro USB connector with additional power pins to deliver the full 2 amps to charge the NC. Non Nook cables will only charge at 0.5 amps max.

Official Charger Broken - Bring Dead Nook Back to Life?

Hey guys, I got an email on my nook the other day, and when I picked it up, I didn't realize I still had it plugged into the charger, so I accidentally yanked it and broke the B&N micro SD cable.
I'm running phiremod, so normally this isn't a problem since I can slow-charge from my PC or car adapter.
The only problem is, charging like this only works once you've loaded the CM kernel. If you try to charge from a dead battery, you can't do that!
Right now, my nook color is dead. I can plug it in and I get the "not enough power to turn on, please wait 15 minutes and try again" message.
My question is, is there any way to charge this sucker (from death) without shelling out another $25 for the charger (and all I need is the cable, but they are almost just as much).
I have it plugged into my PC currently, and it has been plugged in for about an hour, but it still won't power on. If I leave it plugged into the B&N charger with a regular microUSB cable (even all night) it won't charge a drop.
Any suggestions?
Edit:
FWIW, my nook DID turn on after about an hour - an hour and a half of charging with 11% battery and continues to charge via the PC with a regular microUSB cable. It takes a while, but it will charge

Its good that it started working again. I know some things need to use an official charger to come from the dead. If you wanted to see if you could make it charge faster, (both from dead and regularly) you could try a different USB to wall adapter with higher wattage/amperage. Think iPad, XOOM, or Atrix (all high power-draw devices) charger...
Sent from my MB860 using XDA App

Higher amperage will help...but the magic is in those extra long connectors on the stock cable..to fast charge you will prolly need to get a new one.

Just a friendly PSA: lithium ion batteries should not be deep discharged.

I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?

d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
Click to expand...
Click to collapse
You could try this one:
http://cgi.ebay.com/Barnes-Noble-No...?pt=US_Tablet_Accessories&hash=item2eb48a16e6

Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!

Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.

i got one at best buy $14.95 OEM

The stock B&N charger is 2 amps (or 2000 milliamps) so any charger with less than that will take longer to charge. USB only supplies .5 amps so takes a lot longer to charge.
The ebay link above is a 1 amp charger.

I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.

d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
Click to expand...
Click to collapse
Mine was doing the same thing. Chunks were falling off the end that plugs into the Nook. I took it into my local store and they simply handed me a new one. Claimed it was the first time they'd seen one like that...

byronczimmer said:
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
Click to expand...
Click to collapse
I had a really great experience with brick and mortar bn staff. One guy cracked open a new charger and cord and just said to stop by if evertth wasn't totally fixed. I left and now I even have an extra charger!
BN staff = win!
Sent from my ADR6300 using XDA Premium App

Odd, the associate I spoke with said there were issues with some of the cords shipped with the early batches.
Sent from my ADR6300 using XDA Premium App

RickOSidhe said:
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
Click to expand...
Click to collapse
I did the same thing and they sent for free no questions asked.

Bought my nook used off craigslist. Called in and got a replacement cable no problem.

cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)

Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?

wbrands said:
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
Click to expand...
Click to collapse
The tip of the Nook charger won't fit into a standard micro-USB port.
But if you plug a standard micro-USB cable into the Nook wall charger piece, I believe the USB power protocol will automatically modulate down to the highest the device can accept.

[Q] Android ROMs causing accelerated battery death?

I bought my son-in-law a 32gb touchpad in April of this year. He has run almost exclusively on Android. He powered it off last week, and now he can not power it back on. He's tried every suggestion posted. I'm seeing more thraeds about people in the same boat. Is it just poor quality or is it something else?

The battery is likely dead. They have a problem with charging when dead. Plug it in, hold the power button, and press the home button in rapid succession 15 times. Should boot to a charging animation. Let it charge for a while.
Sent from my cm_tenderloin using xda premium

He's tried that. Does nothing.

pworcester said:
He's tried that. Does nothing.
Click to expand...
Click to collapse
Do you have a touchstone, if so leave it on that it is the only thing that has worked for me .
See this article by Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution .
I hope this helps.

sstar said:
Do you have a touchstone, if so leave it on that it is the only thing that has worked for me .
See this article by Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution .
I hope this helps.
Click to expand...
Click to collapse
Also, try charging through the USB on a computer for a while... the idea is anything to trickle charge it before it tries to boot up and has no power. Some people let it charge for a min, unplug it, let it sit, and plug it in again, and do it all over.
It will come on eventually...

He's tried all of these. He even opened it up and disconnected/reconnected the battery. He's currently letting it drain completely and try again. It's been almost a week now.

I can't say its Android persay but how your device handles Android. I have 3 TouchPads in my home and frequently they run out of battery and have never had an issue charging. I service about 10 others that belong to friends and not of those has that issue. Its kinda like the ones with wifi and audio issues, the ones with issues almost always have them no matter what version of Android they run. My suggestion, hopefully once you get it running buy a Touchstone and use only that to charge
Sent from my aokp_tenderloin using Tapatalk 2

He has a touchstone and that's how he usually charges. I boot back and forth between android and webos, mostly on webos. He's had his touchpad since May 4, 2012, just out of warranty.

pworcester said:
He has a touchstone and that's how he usually charges. I boot back and forth between android and webos, mostly on webos. He's had his touchpad since May 4, 2012, just out of warranty.
Click to expand...
Click to collapse
Then you simply have one of those that won't tolerate being completely drained I guess. Getting it back up and going is hit and miss, no concrete steps since each one with this hardware issue is different
Good luck
Sent from my aokp_tenderloin using Tapatalk 2

pworcester said:
He has a touchstone and that's how he usually charges. I boot back and forth between android and webos, mostly on webos. He's had his touchpad since May 4, 2012, just out of warranty.
Click to expand...
Click to collapse
How long has he left it to charge? and does he have a micro usb cable like for you phone?

He's been alternating between AC, USB trickle, and touchstone for about a week now. Yes he's has a micro USB cable.

I think I'm going to let my battery die and see if I can bring it back.

pworcester said:
I think I'm going to let my battery die and see if I can bring it back.
Click to expand...
Click to collapse
well, I was able to be active on both webOS and cm9 down to 4%, then it went black. Yes, I got the warnings. So I left it alone for about 10 minutes, then placed on the touchstone and, wala! It started charging. No trickle charge, no a.c charger, just the touchstone. I was at 100% this morning.

pworcester said:
well, I was able to be active on both webOS and cm9 down to 4%, then it went black. Yes, I got the warnings. So I left it alone for about 10 minutes, then placed on the touchstone and, wala! It started charging. No trickle charge, no a.c charger, just the touchstone. I was at 100% this morning.
Click to expand...
Click to collapse
Which is exactly what I suggested in post #4 of this thread as it is the only thing that has worked for me., glad it works for you also. Now you too can also rest easy knowing this solution works for you also.
http://forum.xda-developers.com/showpost.php?p=30258802&postcount=4

This was a test I performed on my touchpad. My son-in-law's is still unresponsive.

Completely dead

My touchpad seems to have completely died, it always lives on my touch stone charging base.
As usual I went to pick it up and nothing. I've held the force reboot button sequence and I've tried every button sequence for various amounts of time.
I've plugged it into the HP charger directly with a cable over night, over plugged it into a USB port for a day to try and trickle charge it but still no luck.
If I plug it into my laptop and hold power and vol button I get no windows noises at all.
Is it completely dead?
What can I try next to resurrect it?
Any help would be health appreciated.
Thanks
Wayne
Sent from my Nexus S using Tapatalk 2

Assuming you hadn't just installed a new rom, put it back on the Touchstone charger as sometimes it is either placed incorrectly or is just having a hissy, leave it for at least a few hours preferably longer. Hopefully your Touchstone is still working if that doesn't work do the pc usb charge overnight.
What Rom are you on?

Using the latest jcsullins ROM. I've now tried 3 USB chargers (HP, HTC and Apple), neither have successfully booted yet
Sent from my Nexus S using Tapatalk 2

give it some time. let it charge for several hours

detdett said:
give it some time. let it charge for several hours
Click to expand...
Click to collapse
As said above, I'm assuming you've been using your Rom for a while and if not that you enabled MTP in storage settings.
All the best.
Sent from my Transformer Prime TF201 using Tapatalk 2

Yep, been using it since the March update with no problems.
I've put if back on the touchstone charger now. Hopefully it will cooked back to life.
Sent from my Nexus S using Tapatalk 2

Something similar happened to me in the past. What I did was plug it in via usb (directly to the outlet) for a day or two and it came back to life. For some reason it refused to charge via touchstone.

OK, been sat on the touchstone for a couple of days, tried turning upside down. No luck. Now sat plugged into USB on PC, will leave for a few days and see if it comes back to life. Will Try direct cable next.
Fingers crossed.
Sent from my Nexus S using Tapatalk 2

It is possible that the Touchstone has gone, they all came with a 2 year warranty so you are entitled to have it replaced. Unfortunately HP is only providing service via email so you could try that or the retailer you bought it from.
In my case they just sent a new one.
Good luck

Tried it plugged into USB socket of PC But still no luck, also tried it plugged into the HP charger directly over the weekend and still nothing.
What can I try next?
Wayne
Sent from my Nexus S using Tapatalk 2

Mine's been on a combination of charges, each for 2-3 days at a time now. No luck. I think it's gone. Be sure to post if anything short of opening the thing up to get to the battery works for you.
I may try to change the battery, or charge it externally. Desperate times...

I opened mine to see if the battery could easily be unplugged. It's a pain to open and the battery is stuck down, the wires are connected under a PCB which meant dismantling it completely. I turned back at this point and plugged it back in to charge.
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Update
Left charging in various ways with no result. Left unplugged for the last week nearly, tried holding various buttons with no affect.
Plugged it back in via cable into hp charger and left it.... And it came to life again :thumbup:
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You're welcome
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Database Develop

welcome